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No Extra Charge on Nights, Holidays and Weekends

Call Roto-Rooter Today for a Plumber in Newark

Roto-Rooter plumbers in Newark provide full service plumbing maintenance and repairs and clogged drain cleaning, 24 hours a day. Roto-Rooter's Newark plumbers offer residential and commercial plumbing services that customers depend on for all of their local plumbing needs.

We do not charge extra for service on nights, weekends or holidays. And there’s no trip charge.

Trusted and recommended since 1935, Roto-Rooter is the premier provider of plumbing and drain cleaning services in Newark, DE. Homeowners and businesses depend on Roto-Rooter 24 hours a day, 7 days a week. Our specialty is emergency services. We stand by our estimates and guarantee our work. Your call will be answered by a trained customer service representative who will handle your request quickly and schedule service at your convenience.

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Roto-Rooter Plumbing & Drain Services
Manager:

Phone:
302-366-8211
Address:
1001 Dawson Drive
Newark, DE 19713

Newark Plumbing & Drain Solutions

  • No Extra Charge - Nights, Holidays & Weekends
  • Emergency Service
  • Available 24/7
  • Trusted & Recommended Since 1935
  • Licensed & Insured
  • Full Service Plumbing & Drain Cleaning
  • FREE Estimate
  • No Hassle Guarantees

Serving the entire Newark area including the following communities:

Avondale Delaware City Hockessin Kirkwood
Middletown New Castle Wilmington
Roto-Rooter Plumbing & Drain Services
Manager:

Phone:
302-366-8211
Address:
1001 Dawson Drive
Newark, DE 19713

Customer Reviews

Roto-Rooter 4.9 out of 5 based on 133 ratings. 133 user reviews.
Roto-Rooter
  5 by Donna B.
Complete sewer backup on Memorial Day weekend! Called my local Roto-Rooter. Received call that my tech was enroute and got to my house earlier than promised! He was considerate, knowledgeable and efficient. He cleared my sewage backup quickly and the work is guaranteed for 6 months! I will definitely use Roto-Rooter again! 5 Stars!
Roto-Rooter
  5 by Matt W.
Dennis is a great technician.
Roto-Rooter
  5 by Suzanne W.
Our technician was extremely competent and fixed our problem easily and with a great attitude. He was efficient, pleasant, punctual, and had extensive knowledge of plumbing. His name is Chris and his ID is #938.
Roto-Rooter
  5 by Ray B.
Isaiah was the representative. He was fast, informative and courteous. (Tech #289) I explained what happened, he went right to the source and resolved the issue
Roto-Rooter
  5 by Louanne J.
Jaco Vasile is the best plumber we have ever worked with. He comes and fixes plumbing problems right the first time because he is highly skilled, very well trained, and uses his intelligence to solve problems expeditiously. He communicates well and is an excellent listener. He is respectful of our budget and advises the best solution for every problem. I highly recommend Jaco and Roto Rooter.
Roto-Rooter
  5 by Louise P.
Jemal #1535 arrived within an hour of my call. He was very professional and very neat. Had a very, very clogged kitchen drain. He didn't give up until he was completely satisfied that the drain was fully open. When I need a plumber again I will ask for Jemal. Thank you
Roto-Rooter
  5 by Lawrence C.
Roto-Rooter answered a service call for one of my rentals on a Sunday morning with a definite ETA that I was able to convey to my tenants, and they arrived as promised. The technician, Jamal, was very much on the case immediately with a good grasp of the task and clear explanations of what needed to be done. It was a sewer line clog. Jamal dove right into the task at hand in a matter of minutes. I took notice to the care that was taken to the tenants belongings in the transporting in and out of the huge auger that was used. There was even a cover that was used to prevent splashing of waste water as it was spinning. Very impressive. Soon water was going down the drain. I thought the job was done, but Jamal continued working on the sewer line, pulling up clumps of tree roots. I was impressed by his method of feeling and listening for indications of obstructions, line condition and progress.He continued passing the auger through the line several times until it was totally clear. What started out as a potential disaster was averted, and we were all able to get on with our Sunday. I was very grateful for the service. Thank you, Jamal
Roto-Rooter
  5 by Jeffery Preferred H.
answers above speak for themselves
Roto-Rooter
  5 by John H T.
The technician was very courteous.
Roto-Rooter
  5 by Robert J.
Joshua and Chrissy were polite, courteous and very respectful of the issue and how they corrected it. They were pleasant and willing to answer any questions I had (which were few because they kept me well informed). Without a doubt I will contact Roto-Rooter the next time I have any kind of water related service issue. Please do not hesitate to contact me for verification of this review or to post it anywhere you see fit. Sincerely, Bob and Janet Juliano
Roto-Rooter
  5 by Joan L.
Very happy with the service.
Roto-Rooter
  5 by Barb C.
We were very pleased Roto-Rooter was able to come to our house the day our toilet/line overflowed (Wilmington, De). The technician was courteous, explained things along the way, and stuck with the nasty job, even though it took hours to get it all cleared. Great work.
Roto-Rooter
  5 by Berkeley K.
The tech Kevin was very nice and knew his job.It took no time at all to fix our problem,service was excellent. He saved our Holidays .Thank you very much
Roto-Rooter
  5 by Gary Madeline T.
Charles Blue did a wonderful job clearing my drains! He also had good knowledgebase what he was doing. If i ever need roto again id request him.happy holidays
Roto-Rooter
  5 by Marco D.
The technician (Jacopo Vasile) was very professional and provided excellent explanation of the problem and recommended solutions that we can use to avoid further blockage incidents.
Roto-Rooter
  5 by Billy R.
Very nice and helpful. Did the job and cleanef up afterwards. Thanks
Roto-Rooter
  4 by Gloria C.
he was helpful, and very nice
Roto-Rooter
  5 by Thomas E.
YOU CAN'T GET ANY BETTER THEN THIS EXCELLENT SERVICE 100% SATISFIED
Roto-Rooter
  5 by Barbara F.
Wow! I can't believe I called on a Saturday morning, the phone was answered by a friendly voice, the appointment was scheduled, confirmed by a follow-up call and the job was completed within 3 hours! That is awesome service any day. The fact that it was the weekend before a major holiday makes it extraordinary!!!
Roto-Rooter
  5 by Thomas L.
Rob the tech was awesome very professional and friendly when use him again anytime we have plumbing issues and will recommend him to family and friends
Roto-Rooter
  5 by Steve B.
Technician has a very warm comfortable approach with customers and seemed to be extremely knowledgeable about his job. Very nice young man!!!
Roto-Rooter
  5 by Stacy K.
Harley arrived on time and fixed the problem quickly. Thank you!
Roto-Rooter
  5 by Kevin C.
The dispatcher did not have the correct phone number that I had given your customer service rep earlier that day so they did not make the call on time. However, every other portion of the service was exceptional. I will not hesitate to use your company again. Thank you, KC
Roto-Rooter
  5 by Jonathan C.
Tim - 7921 - was extremely proffional and did an aweome job - would use again CS - also awesome and very helpful
Roto-Rooter
  5 by Rakesh N.
Tom was awesome. He did an excellent work within no time. I am 100% satisfied with his work. Charge was so reasoable. I appreciate your work and service.
Roto-Rooter
  5 by Jon C.
Had an issue come up - and having guests over tonight - called and had someone out in an hour to fix the problem. Very professional, clean, and knew what he was doing Highly recommend
Roto-Rooter
  5 by Pat H.
Service person Harry was articulate, highly professional, wasted no time analyzing and addressing the problem, and left the area clean after he resolved the problem. This was my third visit from Roto Rooter; should the need arise, there will be a fourth.
Roto-Rooter
  5 by Pat H.
Service person Harry was articulate, highly professional, wasted no time analyzing and addressing the problem, and left the area clean after he resolved the problem. This was my third visit from Roto Rooter; should the need arise, there will be a fourth.
Roto-Rooter
  5 by Bob F.
Kevin, the technician, was knowledgeable, friendly and efficient. He worked quickly and handled the issue in a professional and timely manner.
Roto-Rooter
  5 by Bob F.
Kevin, the technician, was knowledgeable, friendly and efficient. He worked quickly and handled the issue in a professional and timely manner.
Roto-Rooter
  5 by Pat F.
Michael is a fine person and a credit to your organization.
Roto-Rooter
  5 by Pat F.
Michael is a fine person and a credit to your organization.
Roto-Rooter
  5 by Pat F.
Michael is a fine person and a credit to your organization.
Roto-Rooter
  5 by Pat F.
Michael is a fine person and a credit to your organization.
Roto-Rooter
  5 by Ruth S.
My experience was great from the time I called. The technician came shortly after I called & the work was done quickly. I was very please with the replacement of my hot water heater.
Roto-Rooter
  5 by Julie W.
Our technician Josh #3349 was extremely knowledgable and efficient. He was quick and professional and because of him I would absolutely use Roto-Rooter again.
Roto-Rooter
  5 by Phyllis C.
The service man was very friendly and fixed the problem in a reasonable amount of time. He was on time. Thank you Kevin
Roto-Rooter
  5 by Ruth N.
From the person answering my initial call to the representative coming to my house, everyone was exceptionally friendly, yet professional. They called back to confirm the time and again to alert us that the technician would be delayed by traffic. The price initially quoted was the same as the final cost. The considerate technician even removed his work boots when told that the house was just cleaned!
Roto-Rooter
  5 by Thomas C.
Very good, high quality and fast.
Roto-Rooter
  5 by Miguel N.
Very professional, good technician.
Roto-Rooter
  5 by Scott L.
Service person was excellent!
Roto-Rooter
  5 by James M.
Technician was friendly, professional, and fast. Initial phone call to completion was less than 3 hours. Very impressive.
Roto-Rooter
  5 by Dale R.
Michael was great. If I need your service again, I hope I get him - or someone like him.
Roto-Rooter
  5 by Karen C.
He was polite and went into detail on what needed to be done. Would definitely use again.
Roto-Rooter
  5 by Joel R.
Michael tech #75-2844 Was outstanding. He came within a half hour and spent 3 hours trouble shooting. He never gave up and fixed our disaster. Thank you so much!
Roto-Rooter
  5 by Charles B.
Justin does great work and is very professional.
Roto-Rooter
  5 by Tom G.
Crissy was courteous, explained everything easily, was competent and fixed it all quickly. Can't ask for more.
Roto-Rooter
  5 by Michael S.
Prompt, thorough, professional
Roto-Rooter
  5 by Susan C.
Plumber was very friendly and I felt comfortable with him doing the work. Five Stars !!
Roto-Rooter
  5 by Donna R.
The tech was informative and effective. He diagnosed the problem quickly and worked professionally throughout. I will call roto-rooter from now on.. Thank you!
Roto-Rooter
  5 by Randy R.
Tech was later than promised on initial call but we we're called when that time could not be met and given a later time...so that was not a problem.
Roto-Rooter
  5 by Joann R.
Great tech & service
Roto-Rooter
  5 by Monique M.
thank you to Chris and the guys, excellent job. I was very concerned but Chris really took care of everything and put my mind at ease.
Roto-Rooter
  5 by Julie A.
The technician arrived in a timely fashion, clean and polite. Would have preferred him to wear boot covers on our carpet, it was recently cleaned and very light colored. But, he explained the process, was neat in his work and did the work quick and clean. Cost was reasonable and glad that they came on a Sunday evening and we could turn our water back on.
Roto-Rooter
  5 by Julie A.
The technician arrived in a timely fashion, clean and polite. Would have preferred him to wear boot covers on our carpet, it was recently cleaned and very light colored. But, he explained the process, was neat in his work and did the work quick and clean. Cost was reasonable and glad that they came on a Sunday evening and we could turn our water back on.
Roto-Rooter
  4 by Ray H.
Very polite worker who was prompt, knowledgeable.
Roto-Rooter
  5 by Christine P.
This technician was great (Ben). My only regret is that the person who came last Feb (Rico) was inexperienced, didn't do a thorough job at the time, and didn't advise us about maintenance and therefore we had to have someone come out again so soon.
Roto-Rooter
  5 by Maryann W.
I must say your technician Jason couldn't have been any nicer. He worked so hard to compete our plumbing problem. We are very happy with your service and will use it again.. Tec #1986
Roto-Rooter
  5 by Carmen N.
Technician was prompt and courteous.Went right to work and worked diligently to take care of the problem.A very dedicated and hard worker,also thurough,made sure it was done the best it could be fixed.Top rate technician,couldn't have gotten better.Thank you and Sean for GREAT service.
Roto-Rooter
  5 by Elizabeth A.
Nate Edmond is very professional and courteous. He did an outstanding job.I will recommend Roto-Rooter anytime. Thank you Nate!
Roto-Rooter
  5 by Rose W.
John was very pleasant & efficient--you should be proud to have him in your employ!!
Roto-Rooter
  5 by Gertrud F.
Very clean and neat appearance of the technician. Good at explaining things in a clear way and answering my many questions.
Roto-Rooter
  5 by Susan W.
Our service man, Michael from Delaware, was very professional, competent, and polite. He is an outstanding representative for Roto-Rooter. I'd definitely call again, because of the fantastic job he did on short notice in an emergency situation.
Roto-Rooter
  5 by Mike B.
Called with a sewer back up emergency at night on a property that new owners just moved into. Was told someone would be out within the hour. Mike the technician came on time and within an hour and a half the main sewer line was back up and running. I was very pleased with his work and glad he was able to get this issue resolved for the new homeowners. Would highly recommend for anyone with plumbing issues!!
Roto-Rooter
  5 by Barbara W.
When I had difficulty finding a plumber because they were busy, on vacation or didn't take credit cards, Roto Rooter sent a service man over right away. He explained to me the work involved would take longer than he had time for that evening, but he could come first thing in the morning. He arrived on time in the morning. And I am satisfied with the work.
Roto-Rooter
  5 by Melissa B.
He was very friendly and did the job quick and very well
Roto-Rooter
  5 by Greg D.
Service person was A+.
Roto-Rooter
  5 by Donald C.
Mike White #0951 is an extremely pleasurable technician not only does he do a great job but is also very courteous, very neat and very thorough.
Roto-Rooter
  5 by John R.
Your representatives were friendly, thorough and professional.
Roto-Rooter
  5 by John R.
Your representatives were friendly, thorough and professional.
Roto-Rooter
  5 by Susan D.
Our service technician did a great job and gave me detailed explanations regarding our problem and made suggestions for care.
Roto-Rooter
  5 by Robert F.
Very polite extreme professional
Roto-Rooter
  5 by Shirley K.
Service guy was polite and good
Roto-Rooter
  5 by Eleanor M.
service person well informed and courteous answered all questions cleaned work area when job completed would not hesitate to call Roto-Rooter in future Eleanor
Roto-Rooter
  5 by Patricia S.
The service technician, Mike White #0951, was prompt in arriving, diagnosed our problem, explained what was needed, obtained my consent to proceed and set right to work. He had to work through a rainstorm, but stuck with it and our drains are clean and clear now! Good experience and I am grateful for the quick response. Even a short time without water and drainage is not fun.
Roto-Rooter
  5 by Carol B.
This survey is for the 2nd technician. Mark was fantastic. Talked me thru it. Obviously wanted to do the work and was happy to do it. The first tech (Jamal) had all sorts of excuses why he couldn't do it--even telling my tenants that he wouldn't sign the waiver if he were them. Then he left the premises and closed the ticket while I was trying to figure out how to proceed. He should be fired.
Roto-Rooter
  5 by Matthew B.
Main back up into house around 5:30 pm and the clean up crew was until almost midnight.
Roto-Rooter
  5 by Sylvester Y.
The service representative was very friendly and courteous.
Roto-Rooter
  5 by Corina S.
This was a very hard day for our family and your technician was very kind and professional. Tell him I really appreciate his understanding of the very difficult situation we had and thank you for the way he did his job. Thank you!
Roto-Rooter
  5 by Michael G.
The service couldn't have been improved upon.
Roto-Rooter
  5 by David Ley H.
Justin was terrific. We knew were in good hands (there was some defective work from a prior installation that had to be addressed) from when he walked in the door. He explained and showed us things so that we understood exactly what causes/effects were. We would turn to Justin for any plumbing issue without hesitation. And the fast response time was just amazing. I don't know of a service/trades company that matches what we experienced. David Hamilton
Roto-Rooter
  5 by Michael W.
Harley was awesome, friendly, quick and the service he provided included 100% success of clearing a clogged drain!
Roto-Rooter
  5 by Tracy R.
I was kept updated on when the service rep was to arrive. The service was top notch and the serviceman was very professional.
Roto-Rooter
  5 by Justin F.
Stephen was excellent! He explained every detail of the installation process before it happened and also went through the functions and settings of our new water heater. He went above and beyond by making sure that when he left all parts were working and that we were satisfied. I would gladly recommend Roto-Rooter to my friends and family based on my experience.
Roto-Rooter
  5 by Nasia S.
The technician was professional, polite and very pleasant. Thank you for excellent service!
Roto-Rooter
  5 by George F.
technician was very professional & kind. He answer all my questions & provided very valuable information concerning my new water heater. A very pleasant person.
Roto-Rooter
  5 by Barbara K.
Good job problem solved. Thanks
Roto-Rooter
  5 by Kristine W.
Bart Albrecht was very professional and provided excellent and efficient service. We would recommend Mr. Albrecht to our friends and neighbors.
Roto-Rooter
  5 by Jamie B.
Kevin was very professional and knowledgeable. He worked quickly and even made an effort to save us some money on the parts that he used. I will be requesting him, personally, for another existing leak problem in the future. Very very satisfied!
Roto-Rooter
  5 by Steve W.
We had a prior problem occur. He was able to correct the problem by putting in a new seal , looks like a doughnut, under bottom of toilet and said if problem occurs again that the next step might need to be done ie., cut through ceiling under bsthroom toilet.
Roto-Rooter
  5 by Steve W.
We had a prior problem occur. He was able to correct the problem by putting in a new seal , looks like a doughnut, under bottom of toilet and said if problem occurs again that the next step might need to be done ie., cut through ceiling under bsthroom toilet.
Roto-Rooter
  5 by Patricia K.
My service agent was Michael (75-0951). Very respectful and professional. Didn't try to sell my anything or get me to have things done that was not needed. Explained what he was doing. Cleaned up his work area. Very pleasant individual. Worked on my problem (clogged tub) the easiest way. Not tearing up pipes and creating huge mess. He worked safe, smart and quickly. The Rotor-Rooter company has a real winner with this technician.
Roto-Rooter
  5 by Rebecca G.
solved clog problem
Roto-Rooter
  5 by Rebecca G.
solved clog problem
Roto-Rooter
  5 by Bryan L.
Kevin was the face of roto rooter for me as this was my first experience using this company. He represented the company very well by showing patience, knowledge, professionalism, and punctuality. He answered all my and my father in laws questions and walked us through the entire process. I would not only recommend roto rooter to my family, neighbors, and friend, but would recommend they ask for Kevin when they call.
Roto-Rooter
  5 by William M.
Second time I needed Roto-Rooter in the last couple of months and the gave me a two hour time frame and within 45 minutes a service tech was here
Roto-Rooter
  5 by Crystal M.
Jemal was very pleasant, knowledgable, and informative throughout the entire process. It was really a great experience and I will definitely recommend Roto-rooter to anyone with plumbing issues. Thank you Jemal!
Roto-Rooter
  5 by Jared S.
Steve was my technician. He was extremely helpful and informative. Provided tips/advice for things to avoid moving forward.
Roto-Rooter
  5 by Bertha W.
Very fast service I call them and they were here within an hour best part I was not late for work. I call 2 other plumbers they could not come till thursday. I need someone to fix/replace sump pump before rain came.
Roto-Rooter
  5 by Charlene C.
Justin and Chrissy were just awesome.
Roto-Rooter
  5 by David F.
my first time using roto rooter was an extremely good experience.Tony kemp our tech.#1464 was very courteious and promised he would fix our problem which he promptly did. I would say it was like calling a good friend you can count on to come fix a problem. I am very happy with your service and would definitly call again. dave foresta
Roto-Rooter
  5 by Rita B.
My husband was a Master Plumber who initially used Roto-Rooter 15 yrs. ago for drain cleaning;therefore it was a "no-brainier" to call Roto-Rooter again for same problem! Rec'd option to re-schedule if necessary, they 'phoned to say tech was on the way; he arrived as scheduled & professionally & promptly restored our sewer line which I'm hoping will last another 15 yrs! If not, we know who to call--Roto-Rooter--Thank you Guys!
Roto-Rooter
  5 by Joe W.
Tony did a great job of clearing the blockage in my kitchen sink. He not only cleared it, but showed me how to add a preventive chemical once a month so it would not happen again. He was proffesional, neat , clean and cleand up after the service was done. I wouldn't have even known he was there when he finished. Thanks Tony.
Roto-Rooter
  5 by John R.
your service tech (Bart) did a great job & was very professional.
Roto-Rooter
  5 by Frances M.
Pleasant and courteous technician.
Roto-Rooter
  5 by Pam G.
It seems like I just left a glowing review for my Roto-Rooter experience, and here I am doing it again. Thank you guys for everything. *Since I need more work done, I will see you soon!
Roto-Rooter
  5 by Dana M.
The technician Jemal was, professional and friendly. He started his shift early to service my sump pump. He worked carefully to avoid any water spillage and left with no mess. Jemal is to be recognized for his excellent service.
Roto-Rooter
  5 by Marci G
Joe did an excellent job. He was very professional and kept me informed throughout the process.
Roto-Rooter
  5 by J T G
Mike White (#0951) was the plumber and he was Great. Smiled on arrival, really listened to what we said and got right to the problem. I think he was terrific and a great credit to your company. It was one of the most positive service experiences I have ever had. Kudos to Mike White
Roto-Rooter
  5 by Mike B
Very nice personable,tech.
Roto-Rooter
  5 by Gerald R S
justin did a great job. the results were perfect congratulations to roto rooter
Roto-Rooter
  5 by Lou C
Very professional and knowledgeable
Roto-Rooter
  5 by Christopher R
Our technician Sam was very professional and knowledgeable about our type of system. Him and his partner made the whole experience a lot easier to deal with being the day before thanksgiving. I would recommend Sam and his helper to anyone in need of plumbing assistance.
Roto-Rooter
  5 by Melissa C
The young man who came to our house was wonderful. He worked hard and my husband helped him as much as he could. He was even quite sweet with our little one!! Cleaned up spit spot.
Roto-Rooter
  5 by Marie H
Robert #1570 was very professional and personable. He fully explained the situation. After clearing out the problem, he made suggestions for maintaining the drains. I would recommend him in the future.
Roto-Rooter
  5 by Gary B
Although this is the first review I have ever completed it is the second time I called Roto Rooter, and in both cases I was completely satisfied with the service. From the initial call, to the response time and through to the completion of the work both times, all of the people I dealt withg were pleasant and a pleasure to work with.
Roto-Rooter
  5 by Roger D
Tony was awesome. Very knowledgeable, and super friendly. He answered any questions I had. I would highly recommend your service.
Roto-Rooter
  5 by Arthur F Z
The technician was wonderful. He was kind, quick and cleaned up. He did a wonderful job.
Roto-Rooter
  5 by Andrew G
Steve our technician was very pleasant and knew what he was doing. He was very neat with his equipment too.
Roto-Rooter
  5 by Dawn F
Very impressed with the response time, follow up and overall service from the technician.
Roto-Rooter
  5 by Roy G
Excellent professional service technician
Roto-Rooter
  5 by Brenda K
The technician was extremely courteous and very careful to not make a mess. I would definitely ask for him again!!
Roto-Rooter
  5 by Brad G
We were having a party and were going to gave to cancel because all of our drains were backing up.Within an hour and a half of our call the technician was already out, in the snow and had our problem fixed. 100% satisfied.
Roto-Rooter
  5 by Patricia Y
Was very pleased with all aspects starting with the phone call to the completion of the work. Service people were 1st class.
Roto-Rooter
  5 by Jennifer G
We had a sewage backup nightmare that was not able to be fixed on the original date of service, but your technicians worked diligently to have us up and running within 24 hours. We are so appreciative. Your workers were courteous, highly efficient, and respectful of my high level of anxiety over the entire disaster. They worked diligently to resolve the problem. Please extend our gratitude to the staff at The Media, PA location. Thank you for getting us up and running.
Roto-Rooter
  5 by Jennifer G
We had a sewage backup nightmare that was not able to be fixed on the original date of service, but your technicians worked diligently to have us up and running within 24 hours. We are so appreciative. Your workers were courteous, highly efficient, and respectful of my high level of anxiety over the entire disaster. They worked diligently to resolve the problem. Please extend our gratitude to the staff at The Media, PA location. Thank you for getting us up and running.
Roto-Rooter
  5 by Raymond C
Appreciated the rapid response on the same day I called.
Roto-Rooter
  5 by Dawn M
Invoice # 75-17560663. Tech: Jemal #75-1535. Jemal was awesome! Very professional, knowledgeable, helpful and super nice!
Roto-Rooter
  5 by Christine R
Very pleased...... quick service even in a snow storm !
Roto-Rooter
  5 by Rosemary M
Service Tech was outstanding and continued to look for the problem until he found it. Awesome work by Mike White! Greatly appreciated and I will refer you guys all the time going forward!!!! Thank you!!!!
Roto-Rooter
  5 by Dawn M
Jemal was awesome! Will definitely use Roto-Rooter in the future!
Roto-Rooter
  5 by Rob M
A lot of money for a small job. My only complaint. But the tech Steve was awesome!
Roto-Rooter
  5 by Dominique F
Our technician arrived and immediately identified the problem. It was fixed in a matter of minutes!! Great service!!!
Roto-Rooter
  5 by Darlene C
Harry was courteous, knowledgeable and respectful.
Roto-Rooter
  5 by Sidney C
experience better than expeceted
Roto-Rooter
  5 by Flora Q
Came out on Christmas day! Called around 10am. Service professional was here by 2pm. Verbally he indicated that the service would be free unless he could unclog the drain - which I greatly appreciated. He provided the estimate up front and then at no additional cost did a camera view of the problem. Drain was successfully unclogged. Finally the six month warranty on the service performed was icing on the cake. Thank you again.
Roto-Rooter
  5 by Rob S
Mike was the service tech. He was very professional, knowledgable and friendly. Having the problem fixed on Christmas Day, so Christmas dinner could go on, with no extra charge was terrific.
Roto-Rooter
  5 by Dave T
My emergency just happen to occur on Christmas morning, The service man was to arrive between 11:15 am and 12;15 pm, he pulled up to my house at 12:13 pm. perfect timing , he diagnosed and solved my problem within the hr.
Roto-Rooter
  5 by James A
Our plumber Justin was great. He answered all our questions and was friendly and upbeat.
Roto-Rooter
  5 by Daniel S
mike was excellent and knew his trade. I was satisfied with his work.
Roto-Rooter
  5 by Kathy H
Was supposed to be there by 2, didnt get there until 4, previous job took longer, no control on that. Technician was great though.
Roto-Rooter
  5 by Robert W
The technician who came was very helpful and determined to find the problem. Through many tries he was successful. I was very pleased and would recommend this service to anyone.
Roto-Rooter
  5 by Bill M
Excellent Tech
Roto-Rooter
  5 by Valerie D
Weather was frigid and serviceman was cheerful and efficient! Thank you!
Roto-Rooter
  5 by Tina D
Steve was great and knew exactly what needed to be done. Im glad I called Roto-Rooter!
Roto-Rooter
  5 by Robert F
The best, quick service and a better job than the budget rooters. Always happy with Roto Roooter
Roto-Rooter
  5 by Margaret D
Sam and Tito were a blessing to me in a time of distress! It is unusual to feel that service people really care about your situation. They truly did! Thank you!
Roto-Rooter
  4 by Edward D
Other than not arriving for the first appointment the technician was great and the office personnel were very pleasant..
Roto-Rooter
  5 by Tina D
Service person was excellent and knew what he was doing and explained everything. This was an emergency and Im glad Roto-Rooter was there!
Roto-Rooter
  5 by Joyce W
The technician was very professional, polite and informative.
Roto-Rooter
  5 by Joyce W
The technician was very professional, polite and informative.
Roto-Rooter
  5 by Joyce W
The technician was very professional, polite and informative.
Roto-Rooter
  5 by Dorothy Y
I thought Mike was excellent, he was courteous and explained what was going on through the whole process.
Roto-Rooter
  5 by Charles W
Mike was very competent and friendly.
Roto-Rooter
  5 by Jim G
Jaco was phenomenal. I had read all the stories about the service and the way the technicians handle everything but I have nothing but positives about the experience...now that Im finished with the issues.
Roto-Rooter
  5 by Robin A
The men that showed up were very nice and polite. New the task at hand and did a great job. Was kept informed the whole day as to when they would be arriving. Very impressed with the whole company from the initial point of contact till the end. Great experience!!!
Roto-Rooter
  5 by Rulon W
Prompt service and very professional.
Roto-Rooter
  5 by April C
Technician was very courteous, professional and knowledgeable. Also mindful of walking through the home, suggested he us side entrance. He did an excellent job.
Roto-Rooter
  5 by Elaine J
Phil arrived on time, was professional, friendly, and polite. He thoroughly explained the source of the problem, which he discovered right away by lifting/checking several sewer lid covers on my street before performing work on my home. Turned out, the problem belonged to the County. I highly recommend this company.
Roto-Rooter
  5 by William S
I feel obligated to share this review I posted, and wanted to thank you!! See review below: We had an emergency situation at our residence so I called Roto-Rootor. As I explained the situation to the customer service employee, the employee put me at ease immediately and informed a technician would be dispatched within the hour to provide service. The customer service rep also contacted the Roto-Rooter Restoration team to see if they could provide additional remediation service due to damage to the residence caused by a sewer that backed up into the house. Both technicians clearly explained the service they could provide, and were professional and courteous. Shortly after the problem was resolved and sewer pipe unclogging the Restoration team arrived and assessed what would be needed to the mitigate the damage. They worked directly with the insurance company making the entire process extremely efficient. I highly recommend Roto-Rooter service, and I m thankful they were there to provide the much needed help.
Roto-Rooter
  5 by M K
My service rep was polite and got straight to work to locate the source of the water leak. He worked in the freezing cold garage to handle my broken pipes. He then discussed with me my options and I chose to cap the site and avoid future issues from a sink I never used. He was GREAT!! And he came out at 830pm just a few hrs after my distress call. I am very happy
Roto-Rooter
  5 by Keith M
Memorable customer service stories usually sound dramatic and not realistic. However, they do share common components that have made those companies successful. On 01/23/2014, the Roto-Rooter phone operators (including the call back operator) and Harry, the serviceman managed, analyzed, and completed all work to our complete satisfaction. Thank You.
Roto-Rooter
  5 by Warren S
Your technician #2844 (Michael) was wonderful. Particularly at 10:30 PM on a very cold Friday evening & having been on the job since 7:00 AM. Very calm, polite, and professional.
Roto-Rooter
  5 by Aaron S
This is the 2nd time I had to use Rotor Rooter. For my sake I hope its the last, but if I ever need anything again, Roto Rooter will get the call.
Roto-Rooter
  4 by Yasuji Paul H
Communication b/w several departments are somewhat tricky and confusing. But, thats the administrative level. As for the technicians job itself, its knowledge, and their courtesy are extremely good. I definitely ask you when needed. Great job, guys.
Roto-Rooter
  5 by Donna C
Although the technician was held up by weather the service department kept me posted on a timeline for arrival with three phone calls throughout the day. It was greatly appreciated to be kept in the loop and not just left to be wondering when someone was going to arrive.The technician was very knowledgeable and pleasant even with little sleep due to the extreme cold weather and multitudes of service calls. I will definately use this RotoRooter again and highly recommend them to friends and anyone looking for a professional company with great communication with their customers.
Roto-Rooter
  5 by Elizabeth A L
Service person was very experience and did a wonderful job in very little time and cleanup was great.
Roto-Rooter
  4 by Michele P
Kevin was a very nice young man. He seemed to know his job, however, he was a little slow. He had to go to Home Depot twice which I found a little odd. As a single woman, I felt comfortable with him being in my home, which is important to me. Overall, it was a good experience. Will definitely use your service again.
Roto-Rooter
  5 by Dave S
Technician was on time and got down to the root of the problem quickly...took the time to explain the problem fully. Great friendly service experience.
Roto-Rooter
  5 by David G
the technician was great very professional and the work he did was also great.. I was pleased with the call back about when and about what time the technician was going to be here... very pleased overall..
Roto-Rooter
  5 by John M
Gau was terrific.
Roto-Rooter
  5 by Kathryn B
I appreciated that my serviceperson told me about a coupon that I could print from the site and use that day.
Roto-Rooter
  5 by Robert J
The Plumbers name is Marc Muscella. It is the second time I have had the pleasure of working with Mr. Muscella. The last time (in 2013) the problem was a clogged drain in a driveway and the problem, among others, was finding in the woods the outlet to the drain covered in dirt and fallen timber. Mr. Muscella was extraordinarily professional, pleasant, creative and (most importantly) doggedly diligent in finding a resolution to a troublesome and vexing problem. This time the problem was simpler-- a blocked sewer pipe that another plumbing company had been unable to fix. Mr. Muscella, to his credit, proved the superiority of Roto-Rooter. Roto-Rooter is lucky to have as its representative a gentleman as likeable and capable as Mr. Marc Muscella. I know that it is important to Roto-Rooter to understand where its true assets lie. Mr. Muscella is such an asset. Robert Mead Jones, Jr.
Roto-Rooter
  5 by Daniel L
good, quick job
Roto-Rooter
  5 by Karen K
The Technician was terrific. He asked the right questions to figure out where my sewer clog was, which he said would save me money if it was outside work versus inside. I was his last call of the day, but at no time did he act rushed or seem unhappy about working on a Saturday night.
Roto-Rooter
  5 by John F
Excellent response and service and professionalism.
Roto-Rooter
  5 by Joseph M C
The service technician, whose name is Michael, # 2844, was very professional and courteous. He was polite and considerate of our needs. Michael did an excellent job with the situation in hand. I would highly recommend him for any plumbing work. I also felt that I could trust him and I did. Roto-Rooter has an excellent employee in Michael.
Roto-Rooter
  5 by Linda S
Excellent technician. Courtesy, professional, helpful. Highly recommend.
Roto-Rooter
  5 by Charlene C
Tech was very friendly HONEST and punctual. Would definitely use them again. The plumber i have used would have taken til Monday sometime. RotorRooter was at my house 3 hrs after i called on a Friday evening. I am very pleases!!!!
Roto-Rooter
  5 by Charlene C
The tech was very friendly , punctual, and considerate of our needs and budget. Would recommend to others. Very satisfied from start to finish...,
Roto-Rooter
  5 by Andrew O
Called after midnight. Technician showed up about 1am as promised and job was completed beyond my expectation.
Roto-Rooter
  5 by B C
Jaco Vasile was very professional, knowledgable, curtious and worked hard to solve the drain clog issue.
Roto-Rooter
  5 by Jason N
The service tech -Sean- arrived within the stated time frame and got to work on my clogged kitchen sink immediately. He was able to clear the line in a short amount of time while keeping me informed as he went. Sean was able to fix this problem without having to cut into any pipes in my basement which other plumbing companies we have used in the past have done. He was extremely professional and left my home as clean as he found it. Making this even more remarkable was this all happened on a Sunday afternoon. Thanks Roto-Rooter and especially to Sean.
Roto-Rooter
  5 by Steven G
We are very pleased with the service. Our tech was polite and should get a raise. He worked very hard and stayed focused. He had a no quit atitude. Make me want to come and work for Roto Rooter. Thank you!
Roto-Rooter
  5 by Phyllis B
The tech was efficient and knowledgeable to fix my problem. He didnt play around but went right to the problem. I will use your service again. Thank you for the quick response.
Roto-Rooter
  4 by Heather S
Service was excellent. The only thing that would make me hesitate next time is the cost. Labor amount seemed very high.
Roto-Rooter
  5 by Donna K
Mike # 762 was extremely helpful and professional along with his trainee Mike. We will call them if we have future pluming problems. Thank you Mike!!!!!
Roto-Rooter
  5 by Hugh O
Rep. was very professional and competent.
Roto-Rooter
  5 by Walter W
The plumber was courteous, explained what needed to be done in a clear and concise manner and completed the work quickly and efficiently. I was completely satisfied and will recommend Roto-rooter to my friends and family!
Roto-Rooter
  5 by Benita E
Although I knew up front the cost of the job and was willing to pay it for the service which was excellent, I would probably get other estimates when conditions are different and I have more flexibility.
Roto-Rooter
  5 by Anthony F
Quality work was provided in a timely fashion.
Roto-Rooter
  4 by Lois B
Courteous and on time. Went right to work on the problem and fixed it within 30 minutes.
Roto-Rooter
  5 by Amanda N
Spent extra time to answer my many questions including about dealing with our pipes in extreme weather conditions. Very courteous.
Roto-Rooter
  4 by Kimberlee C
Steve injured himself, and put in a great effort and resolved the issue to my satisfaction; however, he left the sewage materials pulled from the drain in the snow at the curb and neighbors complained to me. It didnt reflect well on the company name for a job completed. I dont know if I should be cleaning it up. Please advise.
Roto-Rooter
  5 by Kathleen D
He was very polite, and he left the kitchen very clean! He was excellent!
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License:   DE: #PL-0000957, New Castle Co: #UT1374, Wilmington: #56592, DE Backflow: #9072 PA: Coatesviile: #PLBG7231415, Delaware Co: #0242, HIC #PA14631, MD: #9109, MD Backflow: #17880, #10902, #20293
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