Sunnyvale, CA Rate location (50 Reviews) Call Now 408-739-2415

Roto-Rooter Sunnyvale, CA: Customer Reviews & Testimonials

When you need experienced plumbers in Sunnyvale, CA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Sunnyvale, CA

Roto Rooter is an excellent plumbing and drain company. The service personnel were exceptionally detailed and precise in identifying the problem and worked overtime and on the weekend to clean out a hazardous waste situation and install a new pipe system to ensure the safety of the property. Luis Galindo, #0211, removed the corroded pipe and installed a new one that will not rot or be easily susceptible to breakage. I am extremely grateful to everyone on the Roto Rooter team that helped with this situation. It was absolutely a job that had to be done by professionals. Everyone was on time, on budget, completed the work perfectly and were finished early. This is truly a company that gets the job done fast and right. Thank you!
Lois W.
Fast service, problems solved quickly, life in our home is back to normal.
Gregory S.
Roto-rooter is great. They give you the same fast turn around service. Lonne Keyes did a great job. He worked fast and clean it up real good afterward.
Grace C.
Exceptional and courteous....very pleased with technicians, on time, budget and cleaned up after themselves. I highly recommend Roto-Rooter.
Arthur H.
My last experience with Roto-Rooter was exceptionally successful. The technician was not only informative but very experienced and fixed the plumbing issue quickly. I would highly recommend Roto-Rooter to anyone with a plumbing problem. Thank you Fred Pieper
Fred P.
Sewer was backed up in the morning.  We called and they came out within an hour, fixed it, and everything was taken care of.  No mess, no fuss.  Happy to have it taken care of!
Brian M.
We had a horrible drainage problem for the whole house.  Called Roto-Rooter and they were able to come out within an hour.  Jay was our service tech.  Very pleasant to talk to.  Very professional and explained everything to us that was wrong and also explained great tips on how to avoid our drainage problems for the future.Jay worked very hard and diligently until problem was fixed.  Very happy with Jay's work, his recommendations and Roto-Rooter.   Very satisfied customer
Chad M.
Fantastic prompt same day service to clear a backed up sink that turned out to be a block in the line to the street. Glad they caught it before it made a larger mess, Highly recommended.
Wilson G.
Third time using Roto-Rooter, great work and friendly.
L P.
Prompt service on a Sunday.  Marcus spent 2.5 hours at my house making sure he had done everything he could for our plumbing issue.  He identified the main problem pretty quickly and was very good about talking us through everything as he was doing it.  Great service.  Wouldn't hesitate to call them again if I need it.
Annette S.
I am so grateful they were able to show up so quickly. We had a bad clog (which ended up being in the sewer under the house) that left us in a bind on a Friday morning. Our technician was so... 
Daya C.
Shout out to Ryan-473!He showed up within 45 minutes of my panicked phone call and handled the sh*t volcano that had erupted in my front yard. He was super polite, worked fast and went above and... 
Joelle N.
The technician was right on time.  Friendly, cordial, explained everything well.  Quick and efficient.  I'll call them for all my future plumbing needs!
Chris P. | Sunnyvale
Absolutely WONDERFUL!!!!  These guys are the real deal and my saviors!!!!   I've had three incidents with my dad's house and a simple call gets everything done.  My main contact is John, who is a SAINT and I'm so THANKFUL to have him and Roto-Rooter as my plumbers.  Fast, EXTREMELY nice, professional and they got the job DONE!!!!  Can't say enough about 'em!  They are THE BEST!!!!!!
Mike M. | Sunnyvale
Very prompt service, arrived within an hour of calling in the problem. Problem resolved and it appears everything is in order. Jay Boundy was the service person, did an excellent job.
Steven B. | Sunnyvale
Please with service. Called for an appointment about 11 a.m. for stopped up bathroom sink.  Dispatcher courteous, notified at 12:30 that Marcus would be on site within 30 minutes. Marcus arrived about 1 p.m. and was courteous, efficient and solved the problem and finished with job by 2.  A little expensive, but worth the money.
Shirley F. | Sunnyvale
I am having a plumbing nightmare in a relatively newly constructed house.  Roto Rooter came out one month ago (of course it was a holiday and at night) and spent two hours here trying to work on the issues.  It seemed to clear but we all knew then that if this happened again they needed a 2 man crew and the really big snake.  Sure enough, same thing happened last night.  The same guy showed up and as soon as he saw my house, he remembered and we agreed no point in trying until they had a 2 man crew.  The manager, Dan, had 2 guys at my doorstep at 8am sharp.  Alfred Avis LAX III and Keith Campbell spent 2 more hours trying to find the issue with the camera.  They finally concluded that the 90 degree angle at the clean out is sinking.  They explained exactly what needed to be done to my contractor who will now have to tear apart the concrete, etc.  LAX and Keith did an amazing job of researching and also temporarily fixed the lines so that we can at least function in this house until the contractor can do the job next week.  Big thanks to Roto Rooter once again for being there so quickly and not trying to rip me off. Location: Redwood City, CA
Laila A. | Sunnyvale
The service call was prompt write on time, crew was polite and efficent.They figured out the problem very quickly and attended accordingly. They were clean and left the place very neet.We will call again when ever the need will arise. Highly recomend them to anyone! Charlene and Peter Vigh
Peter V.
I was very pleased with my recent experience with Roto-Rooter Plumbing. Withing 45 minutes of my call, a technician arrived at my front door. Kevin A. was very courteous and professional. From start to finish, Kevion was able to resolve my clogged drain problem within an hour!! I was very impressed with his cleanliness in my home and knowledgeable approach to completing the task. Roto-Rooter is definitely my go to plumbing service for future plumbing problems!
Rich H.
MICHAEL WAS VERY PROFESSIONAL. HE FIXED THE PROBLEM QUICKLY AND CLEANED UP. ON A SCALE OF ONE TO TEN FOR A JOB WELL DONE, I GIVE HIM AN ELEVEN!
Lou
I called them in the morning for my kitchen sink problem, and a plumber came very promptly on the very same day in the afternoon. I am pleased having David to fix my drain issue. He not only fixed the problem of drain clog, also helped me putting a new garbage disposal up since he found out that the old one was broken. He's also extremely helpful and friendly. If you are looking for plumbing help in San Mateo area, don't hesitate to give them a call. Service was quick and excellent!
Michael T.
Having your double sink clog when you have company for dinner is very frustrating. Our Roto-Rooter service specialist, Jay Boundy, was very professional, thorough and efficient. Not only did he fix the problem, he gave us excellent advice about a problem with our PVC piping. Highly recommend Roto-Rooter Plumbing & Drain in Sunnyvale on Commercial Street
Kevin W.
Roto-Rooter Plumbers on 5/14/11I have been a customer for several years and have been very satisfied every time I have used Roto-Rooter. When I called to schedule an appointment recently with a service technician to come out and unclog my drain, Tanya on the other end of the phone knew who I was right away and had all the information about me before I even mentioned my name, etc... I was very impressed. She was very pleasant to converse with and mentioned that she could have someone out within two hours. Then the dispatched called within 10 minutes to inform me that he had a technician ready and available to come earlier within 45 minutes. This service technician who showed up before 45 minutes, Luis, was extremely knowledgeable, professional, careful with the equipment and my house, friendly, and an excellent asset to the company. He was able to answer all my questions and had wonderful advice on what needed to be done. The job performed was fantastic. I would definitely recommend this company to anyone and everyone who needs plumbing and drain service.
Cabin G.
Roto-Rooter Service 5/6/2011My toilet had been running for months. Luis fixed it and now it is quiet again in my house. Thanks!
Deanna
he had difficult task, but he had enough patience to complete the job. He spent over 4 hours.
tom s. | Sunnyvale
Fast service and fixed the problem.
Dave H. | Sunnyvale
James Johnson came within the early part of the specified time window. He was able to resolve the plugged sewer line and found another issue. I very much appreciate his friendly workman attitude.
Russell O. | Sunnyvale
Feel like when I call Roto-Rooted the problems will be taken care of. That is reassuring.
John K. | Sunnyvale
Prompt, clean and no fuss.
Kedar S. | Sunnyvale
The name is Loran, not Loren.
Loran S. | Sunnyvale
Service requested was clearing a drain blockage at a bath tub. The blockage was cleared expeditiously.
Loran S. | Sunnyvale
Marcus was brilliant! This was a tough job with very little room to work, but he kept going and, after some very hard work, completely resolved this issue. My thanks for a job well done!
Noel D. | Sunnyvale
Marcus was great. Very professional, prompt, polite and quick. Would recommend.
Scott R. | Sunnyvale
It was toward the end of the day but the plumber, Octavius, was still very pleasant, courteous, and professional. He explained each step and made sure the drain was fully cleared before leaving.
Fred V. | Sunnyvale
The technician was professional and informative. He, like all of the technicians we have ever had from Roto Rooter have been courteous, knowledgeable, and patient in answering our questions. Bravo!
Wendy L. | Sunnyvale
Lorne was AWESOME!!! He arrived ready to go, quickly diagnosed the problem based on my input and got to work. He was able to fix the clog rather quickly but found that another section of pipe under the sink had corroded threads, so he replaced that too. I love it when service people actually go the extra mile and Lorne surely did. He even cleaned up under the sink so it looks better than when he arrived. I would HIGHLY recommend Roto-Rooter - guaranteed work, timely service calls, and I have warranties on the work done. LOVE THEM!!!
Rae C. | Sunnyvale
Jesus from Roto-Rooter in E. Palo Alto was terrific! He fixed the issue, showed me exactly what the issue was, was very courteous, professional and friendly. This guy almost wants me to have more plumbing problems so I can watch him fix them!
Tim R. | Palo Alto
The technician was very thorough. He explained the problem very clearly and was most helpful in suggesting the best solution. He is to be commended on the way he did the job. Lauretta
Lauretta S. | Belmont
I had 2 loose knobs in My Master Bathroom, the Shower On/Off Hot /Cold Rod/Peg, and the Bathtub (which is separate from the Shower) Hot Water Knob. Supervisor Qutares Wilson & Technician Chris fixed Them Both in less than 15 Minutes. We then discussed Replacing Them if and when necessary, and how much They would cost Together. But because I recently had a Brand New Hot Water Heater/Tank installed in My Mobile Home, (costing over ${esc.dollar}2000.00), Wilson and Chris waived charging Me anything for This Job. I can't even begin to say How Grateful I am to Roto-Rooter for Their Consideration and All their Fine Work! You Bet I'll call on Them again in the Future, and recommend Them to ANYONE needing Plumbing Help!
Bruce H. | Sunnyvale
The Technician did the Best He Could, under extremely short-notice (Saturday Evening), for an Expensive, Not Easily Resolved Problem, (My Hot Water Heater/Tank will need to be replaced). So He will have to come back Monday with a Replacement; but He did a Magnificent Job Tracking Down what I needed, which is a bit hard to come by (I live in a Not-So-New Mobile-Home) within 5 Hours of the Initial Call. I am Never Disappointed with Roto-Rooter, I always feel They are doing Their Best for Me, regardless of the circumstances. I certainly Recommend Roto-Rooter to ANYONE, with ANYKIND of Plumbing Problem!
Bruce H. | Sunnyvale
Very good service, fixed problem quickly.
Barbara O. | San Carlos
Technition was knowledgable, skilled and courteous.
Dean H. | Menlo Park
The service was quick and complete. The technition was very polite and thorough.
Stephanie @ The Bel-Mateo Motel M. | Belmont
This is the second time I have had excellent service from Roto-Rooter. This company is gaining a reputation with us of being honest and forthright. Thank you good service is sometimes hard to find.
Betty B. | Portola Valley
Jesus was very courteous, diligent, and knew what he was doing. He probably saved us a lot of money as well through the things he did and the tips he gave us.
Leslie A. | Portola Valley
Technician arrived within 45 minutes of service call. Jay was very professional & informative.
Maria M. | San Mateo
Great service and very courteous.
Richard Z. | San Mateo
Ryan did an excellent repair on our faucets for the shower and wash basin. Would not stop until the job was completed, which took two days, and a tremendous amount of effort. He did a great job.
Richard D. | Sunnyvale
Representatives were all friendly, communicative, and helpful. The job was done thoroughly and promptly. Thanks!
Sam C. | Mountain View
James is a wonderful employee. He is knowledgeable and diligent about his work. From start to finish he worked tirelessly to solve our problem today. Thank you!
Mary K. | Portola Valley
Mike Fitzgibbons
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