Menlo Park, CA Rate location (79 Reviews) Call Now 650-325-3805

Roto-Rooter Menlo Park, CA: Customer Reviews & Testimonials

When you need experienced plumbers in Menlo Park, CA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Menlo Park, CA

Everyone I dealt with at Roto Rooter for this service call was professional and courteous. From the dispatcher to the 30 minute heads up call to the plumbing technician, all went smoothly and efficiently. A job well done on a Sunday evening. Thank you Roto Rooter Team!
Kevin C. | Menlo Park
Called several plumbers to fix leaking kitchen sink and only Roto-Rooter was able to make a same-day appointment. Jerry was courteous and repaired the fixture quickly.
Donna H. | Menlo Park
The appointment was easy to make. I was called to let me know the technician was on the way. The tech was courteous and worked diligently. No complaints.
Eric G. | Menlo Park
On time, great service. Special thanks to our technician Kevin. Donato Homes Inc.
Dave D. | Menlo Park
Excellent service. Alejandro was polite, professional, and did an excellent job. Thank you very much
Kamran N. | Menlo Park
Professional, competent service.
Kate M. | Menlo Park
Great job! Prompt! Professional. Very pleased.
Jeanne O. | Menlo Park
The service man, Aaron, was very helpful and professional. Nice personality and completed the service and fixed the problem in an expeditious manner.
Randall G. | Menlo Park
The plumber was very informative as to why the pipes were clogged. I learned a lot.
Deborah K. | Menlo Park
Q provided us with quick and extremely helpful service to get our plumbing working again on a Sunday morning. We would highly recommend Roto Rooter in the future!!
Rose M. | Menlo Park
Service person arrived as planned, solved the problem and was finished in an hour. That is great service.
Herbert S. | Menlo Park
Jesus and Armando were terrific. They showed up immediately and finished the jobs professionally and with smiles. I would recommend them to anyone!
Kristin G. | Menlo Park
Clogged main sewer quickly fixed on New Years Day
Norman S. | Menlo Park
We are very pleased with the service provided by our Roto-Rooter technician. Because of the design of our sewer system, it can clog from time to time. We have been fortunate to have the same Roto-Rooter technician, Marcus Oliver, clear our drains and sewer more than once in the past several years. He is knowledgeable, professional, courteous, and efficient. Mr. Oliver always explains what he is doing and provides advice on how to minimize trouble in the future. We will ask for him again if we need drain or sewer troubles solved.
Charles B. | Menlo Park
The two man crew that did the work at my home were very professional, helpful, and knowledgeable. They arrived early, were efficient, and left the room spotless! I would definitely refer Roto-Rooter to others.
Theresa P. | Burlingame
I've had technician John Cronin several times. He does a professional job of explaining what he's done. Very courteous.
Lorraine M. | Menlo Park
Aloha, Great tech, arrived quickly, explained all the questions we had. Very professional.
Michael H. | Sunnyvale
The service tech was very good, fast, and efficient
Roger E. | San Bruno
Calling a plumber is like going to the dentist. Never a good nor a painless thing. However, your employee made the ordeal worthwhile and real close to enjoyable. Great personality. Courteous, quick, proficient and thorough. Problem solved in about 6 minutes. Nothing personal but I hope I do not have to call again for a LONG time. Roger
Roger E. | Redwood City
The technician Arnulfo was extremely courteous. He did the job efficiently and in a good time. He also cleaned up after he had completed the job. Five stars to Arnulfo.
Mary M. | San Mateo
I was very impressed with the team who provided the service. The work was completed quickly. It's great to have a whole team that works together. Thanks.
Susan C. | Woodside
The techs listen to the problem, diagnose, and go about their business in a professional manner. I have always had a good experience and outcome. Thanks.
James M. | Palo Alto
Jay advised on how to prevent further issues and mentioned I could down load a discount coupon to save on fees.
John K. | Half Moon Bay
The gentleman who showed up was very friendly and respectful. He answered all my questions and explained things in a way that I would understand. Thanks so much!
Connie B. | Palo Alto
Rich was personable and professional. He kept me well informed as he cleared our line and offered advice on problems we may expect to encounter in the future and what we should do about them.
Ed s. | palo alto
Frank did an excellent job clearing out my toilet. He even offered to use my pumice stone to get rid of the scratches I made in the bowel, but I said no. He was a total professional and gentleman. Wish more people had the work ethics as he does.
Carolyn C. | San Mateo
We are on a regular maintenance contract. Tim Otis, the technician, always does a nice job. Thank you.
Sal Enterprises, Inc. A. | SOUTH SAN FRANCISCO
My service person was diligent, polite and thoughtful. He explain what he was doing and why. Made sure that I understood to call back if any concerns, covered for six months. He really seemed to enjoy his job. He represents your/ his company very well.
Erin T. | Redwood City
Prompt, Professional, and Thorough.
Ernie G. | Palo Alto
David did a good job.
Don t. | palo alto
CORINNE K. | Westborough
Great service. Phil was very professional. Got to my place in a very reasonable amount of time. Nice guy! Had a leak problem after he left. Water got into my neighbors unit below me. Jesus came out late at nite at my request and talked to my neighbor to assure her the leak will be take care of the following day. Everything calmed down right away.
Jim B. | San Mateo
Jess your technician was extremely professional clean made great small talk when working, knew what he was doing and arrived extremely fast as we were having a party in 2 hours
ken D. | San Mateo
John was prompt, efficient and courtious in taking care of our problem. He thoroughly explained our options. To prevent future problems.
Ole J. | San Mateo
Jimmie Hickman was very professional. He explained everything he was going to do and what he was doing and why.
Sandra A. | Millbrae
These men were excellent and professional in every way.
Kay F. | Sunnyvale
I was very pleased with Jesus Rosario, i trusted him, his manner was great. Very efficient, and pleasant, well mannered..I hope i do not have another problem, if I do I would like for Jesus Rosario to fix it. Very trusting... VC Rebholtz
Vivian C R. | Half Moon Bay
excellent trouble shooting -- verifies by the camera -- gave me piece of mind turned out to be a circuit breaker on a pumpi
robert f. | Palo Alto
The technician was very efficient, fast and did a great job. Thanks.
Roger E. | San Bruno
We were pleased with the initial advice, service and final completion. All of the workers were professional, kind and caring. They all clearly knew their jobs and were skilled in the completion of their assigned task. I want to first thank John Cronin for his initial help in getting us back working and then his advice and help as the project proceeded. Thanks to Roberto and Jr. for all the hard digging and the new pipe installation. Finally thanks to Tony and his partner for finishing up the cement in the driveway and making the finished product look so good. Everyone we dealt with at Rotor-Rooter was pleasant, helpful and knowledgeable. I'll be sure to tell all our friends.
Charles S. | San Carlos
Fast, Efficient service when it was needed. The technician, Jesus, was very friendly and helpful. Thanks!
Peter C. | Los Altos
The men's bathroom was clogged, and Roto-Rooter was able to come out to fix the problem the same day. Thank you!
Jessica H. | Sunnyvale
AWESOME Service. The technician, James was personable and great to work with. I had received other bids to fix our plumbing issues, which were twice what Roto-Rooter charged. James was able to quickly fix the issues!
Laurence W. | San Bruno
Jim Hickman ID#5943 was extremely polite, professional and thorough. He did a wonderful job and should be commended.
Heather K. . | Menlo Park
excellent overall performance
Duke L. . | Half Moon Bay
Rich was a great guy and was a big help with all of my current plumbing problems.
Sue K. . | Palo Alto
Service rep was helpful and did a great job!
Megan B. . | Portola Valley
Eric was my technician. He did a great job explaining the plumbing issue. As a fellow Chem-Med employee, Im a big believer in customer service and quality of work. Nice job Roto-Rooter!
Adam S. . | San Mateo
Excellent service and advice offered by Luis and is partner. They are true professionals.
Robert S. . | Burlingame
Friendly, honest, competent, available. I am very satisfied on how Roto-Rooter handled my situation.
Francois G. . | Sunnyvale
Jay has been to our home before and always has been very helpful, gets the problems handled efficiently and to our satisfaction. We couldnt ask for better results, Thank YOU!
Carl S. . | Millbrae
Jesus Rosario did a great job and was very friendly
Lori W. . | San Mateo
the gentlemen that came was very polite and told me what he found. He let me look at the camera and he double checked that every pipe was clear before he left.
kika k. . | redwood city
The technician listened to the problem, took all the time to be sure the problem was fixed and demonstrated knowledge and capability. The experience was pleasant and satisfying, unlike some previous similar problems with other companies.
Louis B. . | Los Altos
Jesse was very nice and got the job done quickly.
David W. . | San Bruno
Backed up kitchen sink.
Kellee L. . | Redwood city
Good employee. He was patient taking on a tough job.
Robert D. . | Menlo Park
They were very professional.
Tiffiney K. . | Redwood City
Nothing more to say.
Richard P. . | Palo ALto
I always have a great experience with you guys. I am very impressed. Response time is incredible and the technicians not only take care of the problem, leave the place sparkling clean, are polite and helpful and happily accept my coupons! Will always call Roto Rooter when I need help with our drains.
Judy K. . | Mountain View
I thought the technician, Keith Campbell, was just great. Personable, very efficient and knew what he was doing. He is the reason I would call back with another problem.
Judith W. . | Mtn. View
Excellent service and the technician showed that he really cared about our situation.
Alicia B. . | Foster City
Jay and David, the technicians, were prompt, and neat and clear with me about what they needed to do. They also advised me about what to expect in the future in terms of keeping the drain lines clean in order to prevent another blockage. Very happy with the service.
margaret m. . | Redwood
Jay and David were excellent-problems solved quickly, explanations of work clear and very pleasant people.
margaret m. . | redwood city
Excellent technician with good skills.
Robert L. . | Menlo Park
Your technician was kind and did his job with excellence.
Kevin N. . | Burlingame
Jesus Rosario is a credit to your company & to your training. He was courteous,friendly, efficient and professional. He diagnosed & handled the problem quickly and thoroughly. He is a treasure!(He was also on time.)
teresa f. . | redwood city
Plumber was very knowledgeable and courteous.
Darline B. . | Menlo Park
Luis Galindo was excellent. Very professional and knowledgable. I would use Roto Rooter again just because of the quality of service.
Stephen E. . | Palo Alto
I was very pleased with how everything turned out.
Jeff H. . | Sunnyvale
Mohammed Khan was exceptional - kind, knowledgable, took care of the house drainage back-up problem.
Susan B. . | Mountain View
The lead service guy was very professional & courteous from start to Finish. We are very pleased with the entire service from making the service call to paying for the service. Thank you!!
Illa G. . | Burlingame
Steven was very good, he went above the call of duty and fixed out problem in the most efficient manner. Thank You for his work.
Mason W. . | Foster City
Tech Ryan Reis was extremely knowledgeable, friendly and explained the process of clearing our very old orange berg sewer. We have been clients for over forty years and Ryan was the best tech weve dealt with.... even in the rain!
Eugene G. . | So San Francisco
David Diaz out tech was awesome. He was polite and took care of the issue for us. Left the place looking like it was when he arrived. Nice attitude and efficient service. Thank you so much!
Astrid S. . | San Mateo
The plumber was awesome. He was very honest and understanding.
Victoria D. . | San Mateo
Your service person was very polite, very efficient, and very professional. He did an excellent job and made me very glad that I had called your company. Made me really glad. My troubles really did go down the drain.
John K. . | Sunnyvale
Tony Cardona was the technician/plumber. The blockage in my pipe was in an extremely difficult place to access, but he stuck with it and cleared the line. He left everything as clean as it was when he arrived.
Kathryn L. . | Los Altos
Mike Fitzgibbons

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