The Virginia Beach Plumbing Experts You've Trusted
For Over 75 Years
Schedule Service

No Extra Charge on Nights, Holidays and Weekends

Virginia Beach Plumber, Providing Emergency Plumbing and Drain Service

Virginia Beach Plumbing Drain Solutions

Skilled Virginia Beach Plumbers Who Can Fix Your Problem Fast

Do you have water standing in your shower or laundry room from a clogged drain? Do you have a running toilet that never wants to stop? We can help. Roto-Rooter is a full service Virginia Beach plumbing company that can solve your plumbing issues, big or small. Not only have we taken care of sewer and drain cleaning for over 75 years, but our plumbers and staff are highly skilled and able to take care of all your plumbing services.

Benefits of Using Roto-Rooter in Virginia Beach

When you have water glitches or plumbing needs, Roto-Rooter is the best company to call to fix your problems. What are the benefits of using Roto-Rooter? Here are just a few:

- Professionals who are equipped with the right tools to get your job done right

- Fast, efficient plumbing services available whenever you need help

- Skilled plumbers with experience necessary to handle many different water and plumbing problems

- Effective tools and equipment that take advantage of the latest technology

- Experts who are knowledgeable about Virginia Beach codes and plumbing requirements.

Plumbing Services for Your Entire House

Roto-Rooter plumbers are fully-equipped to take care of any water glitches or needs in every room of your house. We offer the following services:

- Kitchens: install dishwashers and garbage disposals, resolve grease- or food-clogged drains nd repair leaky faucets and taps

- Bathrooms: replace shower heads fix running toilets install new toilets unclog sinks, showers, or tubs remove hair blockage repair broken pipes fix leaky faucets and clean p-traps

- Basements and crawl spaces: take care of standing water or slow-draining water, install new water heaters, fix broken pipes, detect problems underneath the concrete or flooring

- Outside: repair or replace water mains or sewer lines

Virginia Beach Commercial and Residential Services

Roto-Rooter is available for all plumbing needs in Virginia Beach. If you are a homeowner and have minor problems we can help. If you manage an office building or large complex that requires constant care and maintenance, give us a call. No matter what your problems are never too large or too small, you can count on a Roto-Rooter plumber in Virginia Beach to be available whenever you need us.

Find the Cause of Problems

Before you start a job, it is important to know what is causing the problem. Roto-Rooter has the ability to inspect your pipes with a video camera. This camera can identify problems such as:

- Broken, cracked or defective pipes

- Pipes that have become misaligned

- Blockages from roots, food, and more

- Corroded pipes

Virginia Beach Services You Can Trust

When it comes to water heater installation, our plumbing experts deliver the quality service that customers expect. As a business leader in the community, Roto-Rooter Plumbing and Drain Service has established a reputation as a plumbing company that residents can count on to resolve any residential and commercial plumbing issues. From the installation of a new garbage disposal to repairing broken pipes, we continue to provide the same level of service that has been appreciated and has set us apart since the founding of our business in 1935.

Commercial and Residential Plumbing Service

Whether you are making an appointment for a repair service or you require our 24-hour emergency services, we are ready to answer your call around the clock. In addition to providing the highest quality repairs to our customers, we also guarantee our work. By giving us a call, you can get the personal attention you need to resolve your plumbing issues, knowing that we stand by whatever work is done on any commercial or residential property.

The Sump Pump Experts in Virginia Beach

From local plumbing codes to backup batteries, we know everything there is to know about plumbing and sump pump repair. Performing regular inspections does not take much time and can ensure your basement is always dry. To test your sump pump, simply remove the sump pump cover and slowly pour water into the sump pit. The float should rise and automatically start. Once the pump is started, the water level should quickly decline in the sump pit causing the pump to return to the off position.

Call Us 24/7

Roto-Rooters emergency services are available no matter when you need them. Give us a call anytime- day, night, weekend or holiday. Moreover, when you use our after-hours service, you pay the same price you would pay for service during regular business hours.

Roto-Rooter Plumbing & Drain Services
Manager:

Phone:
757-514-3005
Address:
509 Viking Drive
Suite B
Virginia Beach, VA 23452

Virginia Beach Plumbing & Drain Solutions

  • No Extra Charge - Nights, Holidays & Weekends
  • Emergency Service
  • Available 24/7
  • Trusted & Recommended Since 1935
  • Licensed & Insured
  • Full Service Plumbing & Drain Cleaning
  • FREE Estimate
  • No Hassle Guarantees

Serving the entire Virginia Beach area including the following communities:

Chesapeake Hampton Newport News Norfolk
Portsmouth Suffolk Williamsburg
Roto-Rooter Plumbing & Drain Services
Manager:

Phone:
757-514-3005
Address:
509 Viking Drive
Suite B
Virginia Beach, VA 23452

Customer Reviews

Roto-Rooter 4.97979797979798 out of 5 based on 198 ratings. 198 user reviews.
Roto-Rooter
  5 by Justin F.
Great job thank you.
Roto-Rooter
  5 by Diana Y.
Joe worked really hard to fix the problem. He suggested some maintainance we can do to prevent the same issue from happening again and we're definitely taking action. He really went above and beyond and I really appreciate how concious he was with the safety of the staff around his work area. 10 stars to Joe!
Roto-Rooter
  5 by Lisa S.
Yonathan, our service tech, was polite, professional, and seemed very knowledgeable. He was a pleasure to deal with.
Roto-Rooter
  5 by Isidora M.
Thank you
Roto-Rooter
  5 by Edward C.
I was very satisfied with the service that your technician Henry Shazer have provided. He took the time to explain what he thinks the problem is and what he is going to do. I will definitely call him again if problem arises.
Roto-Rooter
  5 by Steve K.
Luckily I have only had to call you a few times over the years. And even though I am without running water, I need to wait around for a few hours (though unlike cable you call about 30 mins before you come so I can do what ever I need to do) and I am about to spend a bunch of money I didn't budget on something that is no fun, you always make it as good as experience as a bad situation can be. Your techs are great, you solve the problem, your customer service is great and admittingly given what you do and how quick you come your prices are very fair. Thanks again - but don't take this personally I hope not to see your for a decade or so.
Roto-Rooter
  5 by Gary P.
Carlton was our serviceman. He came to our house at 10:30pm on a Friday evening. He was so nice and thorough. He was very upbeat and smiled each and every time that he was in our presence. He wore his protective gear in our home. He cleaned up before he left the job. We feel he went above and beyond the call of duty. We were very pleased with the service he provided us. Please commend him for a job well done. Gary
Roto-Rooter
  5 by Daryl W.
Shawn was knowledgeable, experienced, and professional from the time he arrived through completion. He assessed the problem, advised how he would clear the line and then scope the line to ensure the clog was cleared. Once he cleared the clog he sent a camera through the line and discovered a broken pipe at the street side of the line. Since it is beyond the property line our HOA will take care of the line repair. However, without the camera video we wouldn't have known exactly where the break is. Assisted in determining who is responsible for repair.
Roto-Rooter
  5 by Daryl W.
Shawn was knowledgeable, experienced, and professional from the time he arrived through completion. He assessed the problem, advised how he would clear the line and then scope the line to ensure the clog was cleared. Once he cleared the clog he sent a camera through the line and discovered a broken pipe at the street side of the line. Since it is beyond the property line our HOA will take care of the line repair. However, without the camera video we wouldn't have known exactly where the break is. Assisted in determining who is responsible for repair.
Roto-Rooter
  5 by Jessica B.
The gentleman that came to assist with our toilet was very professional and efficient. He assessed the problem quickly, reviewed the problems we were having, We excepted the job and he was able to fix it quickly. He had me look over his work when he was done to my satisfaction. He was excellent, we will definitely will call your company again based on his exceptional service!
Roto-Rooter
  5 by Jessica B.
The gentleman that came to assist with our toilet was very professional and efficient. He assessed the problem quickly, reviewed the problems we were having, We excepted the job and he was able to fix it quickly. He had me look over his work when he was done to my satisfaction. He was excellent, we will definitely will call your company again based on his exceptional service!
Roto-Rooter
  5 by Brian W.
Sebastian was great, very professional and very knowledgeable and I want to make sure his boss/supervisor receives this feedback. He is good at what he does.
Roto-Rooter
  5 by Shante G.
The service techs were friendly, knowledgable and took the time to explain the process to restore service.
Roto-Rooter
  5 by Rio R.
What a REFRESHING change! My service man was a Woman; which is great because plumbing issues are embarrassing enough. Although this was not one of those embarrassing plumbing issues; I know who I'm calling if there ever is one. Since I'm a woman, I was very comfortable talking to her about the problem. Her thoroughness, knowledge and honesty MAJORLY impressed me. She gave me all my options, made suggestions and told me roughly what each option would cost. I’m a new homeowner and I also have experience working with sub & general contractors. My point is, I use a lot of services. It is very rare that anyone takes the time to do this (from my experience). At least not in FL. She’s from Canada, maybe that explains it (LOL). My issue was not an easy one. She dealt with me fairly and the cost was reasonable. I must add that I was PETRIFIED to call a professional plumber. I didn’t want to get ripped-off and lied to (as usual). My past experiences have given me some trust issues :-/ I avoided calling & tried to solve it myself. The peace of mind was well worth the call and it worked out beautifully. Thank you Roto-Rooter Ft. Lauderdale (5353 N. Fed. Hwy) Alisa was the best!
Roto-Rooter
  5 by Dr Jerry A M.
JOE, THE SERVICE PERSON IS A HIGHLY SKILLED TECHNICIAN AND WORKED THROUGH A RAIN STORM WITH THUNDER AND LIGHTNING TO FINISH MY JOB. HE IS AN EXCELLENT HUMAN IN ADDITION TO BEING A WELL APPEARANCED PERSON WITH YOUR COMPANY'S UNIFORM. COURTEOUS AND KIND AND VERY INTERESTING TO SPEAK TO . DR. JERRY A. MOORE, PHD., JD 72 YEARS OF AGE
Roto-Rooter
  5 by Ralph B.
your representative Jonathan Malihan was very professional and a very hard worker. he and his helper were a pleasure to work with. RKB
Roto-Rooter
  5 by Rebecca H.
My service technician was Anthony Frier #18. He was prompt, professional, courteous, explained the problem and provided solutions to prevent the same problem from occurring. Very nice, impressive young man. If I need help again I would really like him to come to the rescue. Thank you!
Roto-Rooter
  5 by Sara S.
Technicians were courteous and explained what the problem was and how to fix it. They job was only supposed to take a couple hours, but they stayed longer to take care of the problem.
Roto-Rooter
  5 by Jane M.
My plumbing was backed up and we needed someone here and fast to correct it. My Mom, who lives with us, is disable so you see it's extra challenging to be without running water and toilets. I was super stressed out, but then it was Danzel and Christopher to the rescue. They were polite, courteous and knowledgeable. My plumbing was fixed in a flash; my entire family were relieved and happy. Please accept my highest commendations and recognition for the superior service provided by Danzel and Christopher, and thank you to the Roto Rooter team. And no overtime charges even though it was an evening call. I never thought I would use this next phrase in reference to a plumbing call, but it just kept getting better. I will definitely recommend Roto Rooter to all my friends and family.
Roto-Rooter
  5 by Mark W.
Committed technician, helpful, knowledgeable, and friendly.
Roto-Rooter
  5 by Brian Julie L.
Our tech, Danny#2153, was knowledgable and professional, courteous and helpful. We were very pleased and glad we called RotoRooter. We needed the same-day service that they provided and solved our drainage issues timely and cleaned up before leaving. Thanks Danny!
Roto-Rooter
  5 by Brian Julie L.
Our tech, Danny#2153, was knowledgable and professional, courteous and helpful. We were very pleased and glad we called RotoRooter. We needed the same-day service that they provided and solved our drainage issues timely and cleaned up before leaving. Thanks Danny!
Roto-Rooter
  5 by Cecilia K.
Mr Diego Diaz was my service person and from start to finish he was very professional. He explained what the job entailed and when the job was finished he explained exactly what he had done. I was very happy with the way my drain problem was resolved.
Roto-Rooter
  5 by Jesus G.
David tech 2306 made my day fixing my shower without making a mess.
Roto-Rooter
  5 by Don S.
Anthony arrived on time. I could tell he was tired as it was 6:30 pm. He did the job cleaned up and finally got to go home. Good man.
Roto-Rooter
  5 by Allan S.
Great all around
Roto-Rooter
  5 by Mirsada M.
Existing pipes are constructed of substandard material that they have been needed to be replasec.
Roto-Rooter
  5 by Kevin M.
Although the plumber had to reschedule, he made the appoint for first thing the following day. Sam Biddle was very courteous, knowledgable and able to fix my water leak quickly. Very happy with Sam and would recommend him to all my friends. Great job!!!!
Roto-Rooter
  5 by Robert C.
I had another company come out and give an estimate. They will never get a call from me again. The Roto-Rooter Plumber from Virginia Beach was the best. He came on time, cleared the problem, provided additional information and a cleaner to use in the future and I will be recommending him and Roto-Rooter to all my clients and coworkers.
Roto-Rooter
  5 by Sherry H.
Great Technicians
Roto-Rooter
  5 by Thang N.
Professional technician, very good, we're happy with your service
Roto-Rooter
  5 by Thang N.
very happy with services
Roto-Rooter
  5 by Thang N.
Very good technician
Roto-Rooter
  5 by Judy K.
Miguel Hernandez was pleasant to deal with. He made sure everything was working properly and his work area was clean. He confirmed that we had no questions before departing.
Roto-Rooter
  5 by Betty J P.
I was very happy with the service I rec'd & also with Curtis & Steven that they explained everything to me before completing the job. I will call them again if I need to. Thanks Again
Roto-Rooter
  5 by Karen B.
This was the most thorough service we have experienced. Our technician was courteous, extremely knowledgeable, and did a good job of educating us about our problem. Please make Daniel aware of our appreciation for a job well done.
Roto-Rooter
  5 by Richard O.
Very nice technician
Roto-Rooter
  5 by Robert K.
Did a great job - explained what he was doing in a clear, precise manner.
Roto-Rooter
  5 by Robert H.
Great tech and very fast service. Would definately recommend this company to all of our friends.
Roto-Rooter
  5 by Susan O.
Plumber and his assistant were great.
Roto-Rooter
  5 by Michelle W.
Dennis was great! He quoted us two prices based on the amount of possible work. The service was quick and efficient, and now our toilet works. We called a plumber prior to using this company, and they had no idea what they were talking about. Thank you for knowing your line of business!
Roto-Rooter
  5 by Chris G.
Nathaniel was exceptional. There was a credit card stuck in our commode and it took a while for him to get it out. He was professional and persistent. He showed great care in fixing the back up. Nathaniel did an awesome job. 11 out of 10. Thanks for sending him out to fix our commode.
Roto-Rooter
  5 by John P.
The team who came out was on-time, professional and got the job done.
Roto-Rooter
  5 by Joyce B.
very professional. Neville took the time to explain the process, outcome, and recommendations. A++
Roto-Rooter
  5 by Janine F.
The technician 2219 was excellent! Very knowledgable and efficient. The initial number called promised a time which I later found out was off by 2 hours. No time should be given unless technician is in agreement.
Roto-Rooter
  5 by Thomas P.
Michael was exceptional. Did not leave until we had solved the problem. One suggestion. You have all the above info from my email contact. It was bothersome to input it again.
Roto-Rooter
  5 by John T.
The technician was helpful, clearly explained the services and costs he could offer, courteous and efficient. He resolved the issue satisfactorily and offered advice on next steps.
Roto-Rooter
  5 by Joy H.
We've called you for years, and we use your products faithfully. We always call you and refer you to our friends and neighbors. You are our go to for plumbing needs, and we even know your gingle :) Joy
Roto-Rooter
  5 by John P.
The Service Technician, Sebastian Lopez was outstanding in every respect. Great job, thank you!!!!!
Roto-Rooter
  5 by Chris C.
As always, Roto-rooter provided professional, quick and clean service, solving a problem in 20 minutes that a "professional" plumber couldn't fix in 4 days.
Roto-Rooter
  5 by Stephen A.
The technician was courteous and very professional. Let me look over his shoulder and answer all my questions.
Roto-Rooter
  5 by Lathan B.
The service technician, Patrick, was extremely knowledgeable, courteous, and bent over backwards to accomodate our plumbing needs. Thanks again Patrick! I would highly recomend Roto Rooter for outstanding perfomance, and getting the job done right once.
Roto-Rooter
  5 by Edward T.
Very pleased with your service. The technician was able to quickly find the problem. Asked questions to find out what was going on. Very professional. The work was excellent.
Roto-Rooter
  5 by Gemma C.
Roto-Rooter always provides exceptional customer service and great work! They are our go to plumbers!
Roto-Rooter
  5 by John L.
Got exactly what I wanted.
Roto-Rooter
  5 by Aaron B.
Tech was on site within 30 minutes of my call. Job was done quickly and without incident. Thank you
Roto-Rooter
  5 by Frank M.
With his experience, Mike performed a thorough job with the backflow issues that I had been dealing with for the past year and a half. Although previous attempts to fix the issue were temporary, I am now convinced that the issue has been resolved. Great job Mike!
Roto-Rooter
  5 by Justine L.
Candy who originally took my call was awesome and very sweet. Sheldon who came to service was excellent and took the time to make sure I understood exactly what happened and needed to be fixed. Great experience!
Roto-Rooter
  5 by David D.
We called via Yellow Pages for a same day appointment. Ryan came by - ID3062. He's extremely professional and compassionate - based on the bad news we received. Yet he explained our issues in an intelligeable manner and we trusted that he would see it though. A couple of supervisors were called, your restoration department etc. So far we've had a very good experience with both Ryan and those more senior who followed him. This issue has run through the weekend and every commitment has been fulfilled. Your restoration manager, Colin Jordan spoke directly to our insurance company and can speak their language. He was incredibly helpful. We would highly recommend your company to any friends and family.
Roto-Rooter
  5 by Lena G.
I just want to thank all of the staff that helped us through this whole repair for being so professional, courteous and capable. I did not get each and every name, but I will mention those I know: John, Nettie, Keith and the backhoe driver. We really appreciate you taking good care of us!
Roto-Rooter
  5 by Betty Bj C.
I already answered this survey for initial camera work and diagnosis by Diego Diaz on 8/2/14 and for replacement of sewer line by Ronnie and Keith ( I don't know their last names) on 8/5/14. I am answering this survey for the work Diego did today 8/7/14 . He used a mini hydro jet in our laundry drain to clean it out an then a mini cam to make sure it was done as well as possible. He was on time and as before very professional. Please correct the spelling of my last name. It is spelled CYR ( not SYR).
Roto-Rooter
  5 by Betty C.
Diego Diaz was very professional and helpful and, more importantly, knew how to correctly diagnose the problems we had with a back-up in our laundry room drain. He did camera work inside and outside. Ronnie and Keith who replaced our Orangeburg pipe arrived timely, were friendly and professional as well and worked straight through to get the sewer and water lines replaced and the trench refilled and tamped down the same day. They were very careful, and we were very pleased they were able to get the county inspector out and finish the job all in one day. We will happily recommend Roto-Rooter to our neighbors and friends and use them again ourselves when necessary for any of the services your company provides. BJ
Roto-Rooter
  5 by Betty C.
Diego Diaz was very professional and helpful and, more importantly, knew how to correctly diagnose the problems we had with a back-up in our laundry room drain. He did camera work inside and outside. Ronnie and Keith who replaced our Orangeburg pipe arrived timely, were friendly and professional as well and worked straight through to get the sewer and water lines replaced and the trench refilled and tamped down the same day. They were very careful, and we were very pleased they were able to get the county inspector out and finish the job all in one day. We will happily recommend Roto-Rooter to our neighbors and friends and use them again ourselves when necessary for any of the services your company provides. BJ
Roto-Rooter
  5 by Nancy M.
Jon was prompt, professional, courteous and very informative. He quickly fixed the problem and was very pleasant to deal with.
Roto-Rooter
  5 by Judy K.
Pleasant experience. Kept me informed of arrival status. Efficient technician.
Roto-Rooter
  5 by Sandra R.
When I call Roto-Rooter, they are always friendly on the phone and always available. Robert was very pleasant and did great work. Thank you.
Roto-Rooter
  5 by Troy F.
Tech was outstanding.
Roto-Rooter
  5 by William Z.
Steve was very polite, efficient and curtious.
Roto-Rooter
  5 by Leibowitz Realty Group L.
I had a technician at my door within an hour of the time I called!
Roto-Rooter
  5 by Justin F.
Earldon was a pleasure to have. He was very polite and helped us. Thank you. Form the freedmans
Roto-Rooter
  5 by John G.
Technician was on time, thorough, professional and well informed. He explained the issue, the solution and how to avoid problems in the future. I will use roto-rooter for any future issues that arise.
Roto-Rooter
  5 by Robert S.
Khan did a great job.
Roto-Rooter
  5 by John S Cleaners J.
Very professional and did a very good job!
Roto-Rooter
  5 by Maryanne M.
Service provider was attentive and paid attention to detail. Knowledgeable and very polite.
Roto-Rooter
  5 by Noel U.
Ernesto Guevera(#1065) came to my home to work on a leak. It was unclear in the beginning what the problem initially was. However, after Ernesto persisitently investigated the situation he discovered where the leak was originating and solved the problem. Ernesto was driven by his curiousity to solve my problem. While he was intially perplexed at how the problem originated he begun a very methodical approach using process and elimination to get to the root cause. Water leaks are alway a stressful situation but his expertise was evident and his work was very thorough.
Roto-Rooter
  5 by Sandra W.
The technician was wonderful! He helped so much explained everything and got it working again. Young is the man I would have at my house to fix any plumbing problem I have, you hired a great man. Thanks to you and him!
Roto-Rooter
  5 by Jami L.
Great work overall! So thankful!
Roto-Rooter
  5 by Kim L.
Mr. Kim was very efficient
Roto-Rooter
  5 by Pedro B.
I'm a repeat customer. Have always called Roto Rooter. They are the best.
Roto-Rooter
  5 by Charmaine P.
The service man was just great. He knew exactly what he was doing and he did a great job. Thank You.
Roto-Rooter
  5 by Clayton H.
The technician was very knowledgeable and explained exactly what needed to be done to correct the problem. She was training a co-worker, but maintained a high level of customer service and integrity. I was very satisfied with the work and would not hesitate having her perform work for my business again in the future. She is an asset to your business!
Roto-Rooter
  5 by Carlos R.
The technician show a good attitude at all time.
Roto-Rooter
  5 by Jim S.
Technician Wayne #081 from Va Beach store is outstanding... has serviced us prior and is on time, knows his stuff...repairs made in a timely manner and very thorough, would not consider using another company for future repairs. Thanks again for the excellent service!!!!!!!!!
Roto-Rooter
  5 by Sonya F.
Michael, was very professional and knowledgeable when he came to my home for a broken pipe. He also Exceeded my expectations.
Roto-Rooter
  5 by Graham H.
Diego Diaz was informative and helpful. He quickly understood the issue and task at hand to fix. We appreciated the service.
Roto-Rooter
  5 by Jerry D.
Thorough and performance was quick to reach a solution. Very determined and professional. Technicians Andy and Sean were very polite and solved our drain problem.
Roto-Rooter
  5 by Harry A.
Roto-Rooter----ALWAYS.
Roto-Rooter
  5 by Mary V.
Technician was wonderful!
Roto-Rooter
  5 by Erin S.
Gary was very nice & conducted himself like a person who enjoys their job. This is so important when inviting service people into your home.
Roto-Rooter
  5 by Chris R.
Ernesto really knows the business and is very skilled with his work. He worked hard to correct our plumbing issues, and there is nothing sloppy about demeanor, professionalism, and work. If we call Roto-Rooter again we can only hope he is still available.
Roto-Rooter
  5 by John L.
I called, they arrived, performed excellently, I paid and hopefully will have no more problems with that area. Two more small jobs that I'll get done later. Thank you very much.
Roto-Rooter
  5 by Walter P.
the technician Mr. Gun was outstanding. He cleared our drain after another plumbing company failed to correct the problem. We will call Mr. Gun if needed.
Roto-Rooter
  5 by Kevin P.
Alex was excellent and performed great work for us. He efficiently replaced our toilet and household pressure valve. I would highly recommend Alex for any work.
Roto-Rooter
  5 by Julia B.
I called for service on 6-12-14 as the plumbing system was clogged making all toilets unavailable. Thankfully I was able to get service right away. Donovan arrived quickly and cleared the problem. Donovan is an excellent Representative for Roto-Rooter, he is very efficient, professional and courteous. I would recommend Roto-Rooter and of course that they request Donovan. Please pass on my gratitude to his manager and supervisor as well as the home office. Thank you, Juia
Roto-Rooter
  5 by Julia B.
I called for service on 6-12-14 as the plumbing system was clogged making all toilets unavailable. Thankfully I was able to get service right away. Donovan arrived quickly and cleared the problem. Donovan is an excellent Representative for Roto-Rooter, he is very efficient, professional and courteous. I would recommend Roto-Rooter and of course that they request Donovan. Please pass on my gratitude to his manager and supervisor as well as the home office. Thank you, Juia
Roto-Rooter
  5 by Robert E.
Very professional and knowledgeable personnel who explained everything in good detail.
Roto-Rooter
  5 by Robert G.
Professional, knowledgeable, friendly, and helpful a combination that can not be beat
Roto-Rooter
  5 by John S.
Explanation of charges for parts and labor given in good detail. Work completed in a timely and efficient manner. Staff member very knowledgeable and friendly.
Roto-Rooter
  5 by Danny M.
Extremely fast service
Roto-Rooter
  5 by Bill B.
I was shocked when the technician was at my front door about 20 after I placed my service call. The area was kept very neat and they were in and out very quickly. I would highly recommend this company to all my friends and family.
Roto-Rooter
  5 by Walter W C.
Thought $175 was high for a 30 minute diagnostic fee and would not honor coupon left on last Rotorooter visit. Very pleased with honest plumber. Very personable and respectful to this senior citizen.
Roto-Rooter
  5 by Ayesha S.
Excellent service
Roto-Rooter
  5 by Gary W.
Outstanding service man
Roto-Rooter
  5 by Thinh T.
James was very helpful throughout the process. He explained every step clearly and concisely. He also was thorough and very receptive to our problem and any questions we had.
Roto-Rooter
  5 by Hernando S.
excellent service, the technician stayed until the job was finished. Price a little high, but it was worth it to have the peace of mind.
Roto-Rooter
  5 by Joey R.
Ray was the technician that services our home, he was extremely professional and courteous. Ray was extremely knowledgeable & took the time to explain everything.
Roto-Rooter
  5 by Janice B.
I was blown away when I received the call telling me the tech was running a bit late!!!
Roto-Rooter
  5 by Kenneth S.
Had a great experience with the technician who answered all my questions and then fixed my problem
Roto-Rooter
  5 by Julie T.
I always call Roter Rooter. Have for years. They always send the best service person and my problem is always solved. And, they come quickly when needed!!!!!!!!!!!!!!!
Roto-Rooter
  5 by Lynne K.
/the office called to tell me of the delay in arriving so that was OK. David arrived and was extremely knowledgeable and explained everything to me. Everything was fixed and I now understand what happen It was surprisingly pleasant and informative. Thanks
Roto-Rooter
  5 by David Z.
The phone rep that answered was excellent.
Roto-Rooter
  5 by Vance S.
Our Technician arrived in a very timely fashion. It was a Sunday afternoon, and it was no problem for Your Company. After a thorough survey, he immediately diagnosed the problem and estimated the job. Right on the spot! He did his work efficiently and cleared things up right away. What a relief! Its this kind of steady reliable service that has kept Roto-Rooter at the top of my list these many years. Thank You.
Roto-Rooter
  5 by Carl W.
Your service technician, Neville Williams, gave excellent service and he was extremely professional. I will be asking for him when I have another problem with my plumbing.
Roto-Rooter
  5 by Brandi B.
Impressed with the professionalism of both the service person as well as their customer service. I received a couple of pleasant updates regarding my service person's status and when he would be here, which is nice and uncommon in this day and age. The work was done well too!
Roto-Rooter
  5 by Robin G.
Service (identification of leaking water heater and replacement) was very prompt, efficient and professional.
Roto-Rooter
  5 by Brian M.
Ronny and Tony arrived promptly Unfortunately They couldn't move my dishwasher so they couldn't finish the job but they very nice % courteous.
Roto-Rooter
  5 by Irwin F.
Very professional,polite,knowledgable,clean,considerate,and a very nice individual to have in my home.
Roto-Rooter
  5 by Matt M.
The technician that came was vet knowledgable and helpful. I was also very impressed on his neatness and professionalism considering what he was unclogging.
Roto-Rooter
  5 by Matt M.
The technician that came was vet knowledgable and helpful. I was also very impressed on his neatness and professionalism considering what he was uncloggin.
Roto-Rooter
  5 by Dayna B.
showed up quickly and was very nice and helpful.
Roto-Rooter
  5 by Ralph G.
PLEASE give our service tech SAM kudos. He was fantastic. He worked hard for many long hours and told us the truth about our system after we had been hustled. We are amazed! Sam is the best!
Roto-Rooter
  5 by Richard L.
Price seemed high but service was top rate
Roto-Rooter
  5 by Phyllis I
The serviceman, Keith Winslow, was prompt, courteous, and personable. He was concerned about not making a mess in the kitchen. He was clear about the estimates to repair the problem. Good job, well done!!!
Roto-Rooter
  5 by Seldon B
Only problem was waiting for service. Technician came about 2 hours after scheduled time otherwise things were great
Roto-Rooter
  5 by Diane M
Our technician Mr. Young Kim was polite and helpful. He came out during the snowstorm, and had to park down the street from our house as the road was not plowed and very slippery. He walked the rest of the way. He checked out the problem, gave us the estimate and we approved and he started the work.. He was efficient, quick, and very personable. We made sure all clean up was done before leaving. I was very impressed. I will continue to use Roto-Rooter based on his service. You are very fortunate to have such a wonderful representative for your company. Sincerely, Diane Monahan
Roto-Rooter
  5 by Donna S
No Cpmments
Roto-Rooter
  5 by John R
We were very impressed by the professionalism of your technician.
Roto-Rooter
  5 by Steve S
The tech was excellent. He knew exactly what to do and was very neat and respectful.
Roto-Rooter
  5 by Berly J
Great job
Roto-Rooter
  5 by Dwight D
Very quick to respond. Thanks for the great service.
Roto-Rooter
  5 by Barbie H
It was wonderful that the problem was taken care of within a few hours of my initial phone call. Thank you.
Roto-Rooter
  5 by Tom J
Mukhtar Khan, the service technician, was expeditious and professional, and provided overall outstanding service!
Roto-Rooter
  5 by Harry O
I scheduled a visit from Roto-Rooter for Thursday, December 5th. My service tech, Bryan, was A+ from start to finish. Bryan called head of time to let me know that he was on his way. I value good communication tremendously. He showed up as promised within the time frame set by Roto-rooter. Bryan acted in a very professional and courteous manner. He explained everything in great detail, listened carefully to my concerns, and offered his honest opinions whenever I asked, which was a HUGE plus. I could not be more satisfied with the overall service that Bryan provided. For this reason, I will only call Roto-Rooter for future plumbing issues. Roto-Rooter should consider itself very lucky to have Bryan as an employee. I would appreciate a confirmation email that this message was received. Thank you. -Harry
Roto-Rooter
  5 by Leatha W
thank you also.
Roto-Rooter
  5 by Cynthia W
Marlon was great!
Roto-Rooter
  5 by Casey F
Yovan (#0039) provided excellent service when my water line needed to be replaced. He arrived at the time the dispatcher indicated, and worked diligently and thoroughly to get the job done. He took the time to explain the steps required and taken in order to fix the problem. He was very professional, courteous, and worked in a safe and efficient manner. He even took the time to explain what “not to do� when I told him about my next “DIY Project�. I definitely would recommend Roto Rooter. My only complaint/concern is that RotoRooter says that they provided 24/7 service. When my water line broke at 11:45 PM, the dispatcher said that the earliest that they could have someone out to my house was 8am the next day.
Roto-Rooter
  5 by Arlene And Loree D
Thank you for taking care of my Mom, your service people are great and she always feels safe with them in her house.
Roto-Rooter
  5 by William H
Very personable employee who diagnosed the problem and thoroughly took care of it.
Roto-Rooter
  5 by Margaret L
tech #1700 listened to what I had to say and then explained everything to me. He was courteous, came on time and cleaned up when he was done
Roto-Rooter
  5 by Jane B
None
Roto-Rooter
  5 by Johnnie W
we called and you came and you completed just what we needed I wished we had called sooner. THANKS ROTO-POOTER
Roto-Rooter
  5 by Rocio D
Technician was very courteous and kept my house clean at all times even though weather was horrible. He was very knowledgeable. I would definitely recommend you guys. Thank you
Roto-Rooter
  5 by Nicole K
This is the first time I have ever had a plumbing problem at my house and the first time i have also used your company. From the gentleman on the phone who scheduled my appointment down to the service tech i was blown away with the experience. The total time from when i called to when my drain was fixed was under 2 hours! The tech even answered a few questions for me to help me keep my drains cleaned and told me of a product he could pour down the drain to help prevent the clogging, i said lets do it. The next time i have another problem with my toilets and drain i will be calling you guys.
Roto-Rooter
  5 by J L G
Tech was very competent and friendly
Roto-Rooter
  5 by Nck N
You refer to your employees as technicians. While a nice title indeed the fact is that Tim, my technician, was much more than that. He was person. Tim was a person who understood the dilemma my family was in and instantly eased my fears. His explanations of the tasks he was performing were spot on. Professional, personal and prideful is how I would described that way he carried out his duties. By the way, I might add that this all happened on Christmas Eve just a few short hours before our family were all to arrive. I guess you could say that this year Santa ditched his sleigh in favor of a Roto-Rooter truck. For my family it was the best present we received. Please tell Tim how much we appreciated him and his efforts. Nick Nicolich
Roto-Rooter
  5 by John F
The service tech, Michael was excellent. We have had a minor drainage problem which I thought there was no solution for. We have had this drain cleaned before. While the tech was working we had a breakthrough and the water went down in the clogged sink. I thought all was fixed. Still slow but back the way it used to be. But Michael felt something was still wrong and kept working at it and it finally opened all the way. This drain was in line with the kitchen, laundry and a downstairs bathroom tub. All were very slow before. Its never been this good so yes I am extremely happy.
Roto-Rooter
  5 by William S
Service was excellent. We received a phone call that the technician was running a little behind his scheduled time which was very much appreciated. The technician immeadiately diagnosed the problem and performed the job at hand in a professional manner. Have used Roto-Rooter in the past and will continue to do so in the future. Thanks for your prompt and professional service.
Roto-Rooter
  5 by Bonnie F
Jonathon Malihan was very professional, and courteous. He answered all of my questions, and performed his job in a timely manner. Jonathon is an asset to your company. Because of him I will recommend your company to my family, and friends.
Roto-Rooter
  5 by Jim M
Survey is a little clunky. You already have my address, etc., why should I have to enter it? Service was very good and, very important, timely.
Roto-Rooter
  5 by Amanda P
Technician was friendly and thorough. He explained how to prevent future problems. Arrived faster than I had expected and explained charges in advance (no hidden fees).
Roto-Rooter
  5 by Debra L
Your service woman was outstanding and explained everything in detail to me. Thanks so much!
Roto-Rooter
  5 by Thanh N
The best service compared to others!
Roto-Rooter
  5 by Joyce M
s
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  4 by Alan G
I thought 400.00 was a lot for the clearing the clog
Roto-Rooter
  5 by Sherman M
The service man was very friendly. Knew what he was doing and gave us some outstanding advice to avoid future issue
Roto-Rooter
  5 by Dale R
Marcus provided excellent service and unclogged our kitchen pipeline. Great attitude and professionalism.
Roto-Rooter
  5 by Mark R
Service tech was polite and kept us informed about what he was doing. It took extra effort on his part but he was able to resolve our plumbing issue and left our home clean and functioning
Roto-Rooter
  5 by Julie M
The service man was very helpful and professional!!
Roto-Rooter
  5 by Rolando A
Michael Suero came and was really helpful. Unfortunately, he found that our sewer line was falling apart and there is more work. He followed up with us as promised and now our work is scheduled for tomorrow.
Roto-Rooter
  5 by Beth R
The serviceman was very good at explaining what he was doing! Also, he did the job in a very timely manner. You have our future business. I just hope it wont be anytime soon! haha
Roto-Rooter
  4 by Salomao H
was good, he should have a card reader.
Roto-Rooter
  5 by Bertha D
Williams was very courteous and knew what he was doing. I was very pleased.
Roto-Rooter
  5 by Henrietta R
technician was very polite and helpful. answered any questions that i had.very professional.
Roto-Rooter
  5 by Michael D
On 1/11/2014 Jim provided excellent customer service and performed the job quickly and efficiently at our facility
Roto-Rooter
  5 by Rita R
Our repairman, Artie Duclos was a blessing for our building. He used his experience and knowledge to not only solve our current problem, but to take preventive maintainence to save us from future damage.
Roto-Rooter
  5 by Robert P
Wayne (tech #108) showed up promptly and cleared the drain. He even gave me an Angies list discount. Excellent service!
Roto-Rooter
  5 by Paul G
Jamel R (7450) was very knowledgeable and quickly identified the problem. He corrected the problem in a timely manner and would recommend/request him again!
Roto-Rooter
  5 by Anthony T
Ronald (8498), our tech, arrived 1/2 hour early. It was rainy so he put covers on his shoes (impressive) so as not to track in dirt. He did the job quickly and answered all our questions and cleaned up. I hope we dont need a plumber again, but if we do I would definitely call RotoRooter again.
Roto-Rooter
  5 by Peter T
Khan is a very good service person,
Roto-Rooter
  5 by Sherry R
Ronald was the best tech#8498 Ron did not leave a stone unturned, and let us know the fees upfront. My husband and i can not say enough from the first phone call until Roto-Rooter arrived ( ON TIME ) a real CLASS ACT. Sherry
Roto-Rooter
  5 by Sherry R
Ron did a great job, from begnning to finish.
Roto-Rooter
  5 by Dan L
technician was very professional. Showed up as soon as possible, even with icy road conditions.
Roto-Rooter
  5 by Naquanda M
Very professional and fast service. I only wish we would have called sooner. Thank you.
Roto-Rooter
  5 by Bob S
Great Service
Roto-Rooter
  5 by Lawrence W
The service technician was extremely professional and repaired my Water pipe burst. Rotor rooter came out immediately and repaired it same day as emergency. I thank Roto Rooter for being prompt and solving the problem.
Roto-Rooter
  4 by Gina C
One of the kitchen fixtures got a little dented from the wrench which was used to loosen the spout. The repairman used care, but I think he needs the correct tool so as not to damage the fixture.
Roto-Rooter
  5 by Janet H
Thank you for coming so fast when I had an emergency! I will use your services again without hesitation!
Roto-Rooter
  5 by Suzanne M
The man that answered was wonderful and Earl that came out was wonderful. It was Sunday and I appreciate your service.
Roto-Rooter
  5 by Van M
I had a main line blockage on Super Bowl Sunday and the technician arrived within an hour and fixed the problem. Very impressed with the service.
Roto-Rooter
  5 by Tatiana G
Our technician was amazing! He got here quickly and got the job done quickly! Very friendly to us and our cats! Would recommend them to anyone!
Roto-Rooter
  5 by James M
Very fast and curtious service. Young Kim was excellent. He explained everything he was about to do any why it was necessary.
Roto-Rooter
  5 by Suzanne C
We were thoroughly pleased with our entire Roto-Rooter experience from ease of booking to pre-service calls and to the experienced and professional technician who took care of our issues. Good customer service is hard to find, so bravo Roto-Rooter!
Roto-Rooter
  5 by Tom S
Timely and professional service. Highly recommended and will use again in the future.
Roto-Rooter
  5 by Virginia W
I normally would have called a smaller plumbing company, but I had 2 jobs, one a clogged drain outside. I was really happy with how professional and helpful the technician was and surprised that the cost was reasonable.
Roto-Rooter
  5 by Fiona H
Very thorough. Explained everything that needed to be done to fix the main sewer line clog.
Roto-Rooter
  5 by Roanna W
Densely was courteous and prompt and I cant thank him enough. I will definitely use to to rooter again for my plumbing emergencies.
Roto-Rooter
  5 by Roanna W
Densely was courteous and prompt and I cant thank him enough. I will definitely use to to rooter again for my plumbing emergencies.
Roto-Rooter
  5 by David C
The Plumber Dan Did a great job explaining how he was going to fix the problem and also what the potential fees would be. Very satisfied !
Roto-Rooter
  5 by Jennifer M
Denzel was a pro - he came out quickly on off-hours and was finished just as quickly. I will definitely use you all again!
Roto-Rooter
  5 by Doug M
Service technician showed up in a snow storm, very appreciative.
Roto-Rooter
  5 by Ree C
Everyone that I dealt with were very professional. I was able to schedule an appointment quickly and the technician arrived on time. He was courteous and extremely helpful; fixed the issue immediately.
Roto-Rooter
  5 by Jill F
Dave was an excellent technician and clearly stated what the problem was and how to fix it. He made sure everything was working and clean before he left. Very impressed with the quick service!
Roto-Rooter
  5 by Rebekkkah B
Technician was fast, knowledgeable and very courtious. Problem fixed and information given to keep problem from happening in the future. Great service.
Roto-Rooter
  5 by Ron A
They guys came a day a head of what had been quoted. They had to hand dig the patio and kept on going till they got the pipe fixed. Great Job.
Roto-Rooter
  5 by Gregory M
I phoned Michael and Sons prior to phoning you and they said they could get to me in 10 days. Roto-rooter could have has someone there within 12 hours but my schedule didnt permit that. They guy that came out was a great guy and did a fine job.
Roto-Rooter
  5 by Rick P
Ernesto was very professional and explained what needed to be done and showed me the steps to complete it.
Roto-Rooter
  4 by Ann M
The technician was very friendly, and gave me an estimate right away when he arrived. He left the bathroom clean, and was professional and fixed the problem very quickly.
Roto-Rooter
  5 by Michael H
The technician was very helpful.
Read More Reviews »
VIRGINIA BEACH/NORFOLK plumbing
Memberships:
Plumbing and Mechanical Professionals of Virginia
License:   #2705 012000
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