Stoughton, MA Rate location (5 Reviews) Call Now 508-242-9540

Roto-Rooter Stoughton, MA: Customer Reviews & Testimonials

When you need experienced plumbers in Stoughton, MA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Stoughton, MA

I had to call Roto-Rooter in an emergency because my toilet was clogged. They came out within 2 hours and Elie (8573) came in with a smile on his face and said "Don't worry the Dr. is here." He was here for about 45 Minutes and he fixed my toilet. He was friendly, informative and helpful. His smile set my nerves at ease. I would highly recommend Roto-Rooter more specifically Elie; however, the service department I spoke with to set up the appointment was also friendly and attentive. When you have an emergency definitely call Roto-Rooter
Samantha D. | Stoughton
Today, I called Roto-Rooter to unclog my bathtub drain. I had them clear a toilet clog several years ago and they were quick and efficient back then, so I called them immediately today. I was given a time frame for the workers to show up and they showed up sooner than expected. I explained my bathtub problem. Joe C. (553) and Toland (1129) immediately got to work fixing the problem. They offered me a couple of solutions to maintain the drain. I opted for the enzyme treatment once a month. They were both personal and professional. Toland is a "Newbie" (only two weeks on the job) and still in the "Learning" phase and Joe C. has been with your company for a while. Joe went above and beyond the call of duty by not only fixing the problem very fast, but also explaining everything he did and walking downstairs to check for any brittle pipe problems (I live in a townhouse), thankfully no problems or leakage from fixing the bathtub. He also explained how to use the enzyme and what to expect if it got on my hands etc. Joe left two phone numbers for him in case I needed his help again. I needed a couple of things explained again to me and Joe very patiently explained them. He didn't make me feel like an "Idiot" for asking either. I feel so fortunate to have had Joe C. working on my bathtub today. He is truly an asset to Roto-Rooter. I hope you give him a huge bonus and/or raise and not just a "Pat on the Back." He is truly a "Keeper." If I owned your company, I would never let him leave!
Esther D. | Stoughton
The serviceman was knowledgeable and courteous.
Gil W. | Stoughton
Allan was great. He very calmly went about his work and kept me from panicking in what was a very stressful situation.
Melody H. | Stoughton
Ernst ${esc.hash}1405 came to my house to fix a toilet and the problem was a little bigger than I thought. he was honest and explained everything to me so I could understand. He did a great job and cleaned up after himself. But aside from that he was so kind and we began talking and I ended up telling him how I just lost my job 2 weeks ago and was struggling a bit emotionally. I NEVER thought I would have admitted that to someone I didn't know. He gave me life knowledge that put a smile on my face. How I should take care of myself (I have been a nurse for 29 years) as I have been caring for everyone else, and now it was my turn. So not only did he fix the problem he was called for, he just was so incredibly kind and made me feel better all around! I never would have expected that from a service call from someone I didn't know. I definately would like Ernst to get recognition for a job done well and for being such a kind man. I would definately want him to come back if I need further service from roto-rooter and will recommend him to my friends. Thank you!
Lisa Z. | Stoughton
Joe DeLicio
175 Maple Street
Stoughton, MA 02072-1105

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