St Louis, MO Rate location (153 Reviews) Call Now 314-925-2651

Roto-Rooter St Louis, MO: Customer Reviews & Testimonials

When you need experienced plumbers in St Louis, MO, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter St Louis, MO

The tech was very friendly, did a great job and left us with a good impression. We would use you again!
Bobby T. | St Louis South
I called Roto-Rooter to have my main drain cable. I received excellent service. Jason, my technician, arrived on time and did a great job. He explained exactly what he was doing and the reason why he was doing it. I highly recommend Roto-Rooter for any plumbing/drain problem.
Rita K. | St Louis South
Super fast service, even on a weekend. Professional and polite.
Donald P. | St Louis South
I CALLED EARLY AM,YOU SENT A GUY WITHIN THE HOUR SO GLAD TO GET CLOGGED PIPE FIXED AND MESS CLEANED UP FAST.
terry k. | St Louis South
I expected to wait a while until the technician arrived. But he arrived pretty quickly!!!!
Linda W. | Florissant
Stan Layer was the plumber I requested. I did not know he had joined Roto-Rooter, but, now that he has, I will do business with Roto-Rooter. Stan is an excellent plumber, a likeable fellow and will surely be an asset to Roto-Rooter
Michael M. | Godfrey
The tech as here within 45 mins. of my call to you. What a relief.
Audrey S. | St. Louis
The techs showed up earlier than expected. Very friendly and concerned about our problem. had the problem fixed very quickly and the techs cleaned up very well. Both techs were very knowledgeable and courteous.
Pat F. | Maryville
Invoice # 18703506. on 9-22-15 ,,, The Tec arived fast and sewer pipe blockage was taken care of in short order. I could not of benn more pleased in his work habits and doing a profesional job. Proper equipment and In and out. Job well done. Thank you Again Roto-Rooter.
Mary / Floyd B. | Maryland Heights
I was very impressed with the service I received.
Gloria N. | Florissant
OUR SERVICE PERSON ON JULY 5TH WAS KYLE AND WE CAN'T SAY ENOUGH ABOUT HOW GREAT HE MADE THE EXPERIENCE. HE WAS PROFESSIONAL, COURTEOUS AND AN ABSOLUTE PLEASURE TO HAVE IN OUR HOME. HE DESERVES A RAISE AS HE IS A TREMENDOUS AMBASSADOR FOR ROTO ROOTER. NADINE & FRED SCHWAIGERT
Fred S. | Lake Saint Louis
Clinton was very courteous & professional! From time i initially called to achedule until job completed, just 1 1/2 hours!! FANTASTIC!!
Donna S. | Florissant
OUR SERVICE PERSON ON JULY 5TH WAS KYLE AND WE CAN'T SAY ENOUGH ABOUT HOW GREAT HE MADE THE EXPERIENCE. HE WAS PROFESSIONAL, COURTEOUS AND AN ABSOLUTE PLEASURE TO HAVE IN OUR HOME. HE DESERVES A RAISE AS HE IS A TREMENDOUS AMBASSADOR FOR ROTO ROOTER. NADINE & FRED SCHWAIGERT
Fred S. | Lake Saint Louis
The service technician was very nice and did a very thorough job. Very grateful the problem was taken care of so quickly!!
Marcia B. | Granite City
Thank you so much for sending Ken to unclog our toilet. Appointment was made in the morning and Roto-Rooter was at our Church a few hours later.
Zion L. | Maryland Heights
Steven was helpful and cooperate and also every knowledgeable he is an asset to your company.
Mark g. | Maryland Heights
The young man was very nice and got right to the problem. I would use Roto-Rooter again and also recommend them!!!!!!
Margaret H. | Granite City
i got home after working all night to find the fawcett in the backyard was pouring out water and wouldnot shut off. i called roto rooter and was given a time when the tech would show up nathan ${esc.hash}2073 arrived and fixed the problem Within 20 minutes and abought half what the Other places quoted. Any plumbing work i need Done i wiil call roter rooter.
Timothy g. | Granite City
Ivan is the BEST! Not only fixes the clogged drains for us but provides expert advice regarding how to avoid problems in the future. The Roto-Rooter drain treatment is the answer. THANKS - Ivan!!! You rock!!
Bob T. | Lake St Louis
within 1 hour of my call technican arrived. In 1 hour and 15 minutes he had solved our problem. Living in Lake st louis has not allowed us such a great and timely response from others in the past. Thanks Jim for your service.
Ronald t. | lake st louis
The process was quick and easy-and it works!
Dan N. | St. Louis
Joe was knowledgeable, respectful, kind, and very helpful. I would definitely request him on the next maintenance service call. Same day excellent service can't be beat!
Tammy H. | Manchester
TODAY WAS A REVISIT FROM AN UNSUCCESSFUL CALL ON 6/11/14. JIM, THE TECH TODAY WAS EXCELLENT! HE WAS PROFESSIONAL AND FRIENDLY AND GOT THE JOB DONE WITHOUT A COMPLAINT, AND TOOK THE EXTRA TIME TO ENSURE OUR HOME WAS KEPT THE WAY HE FOUND IT. HE THOROUGHLY EXPLAINED THE PROBLEM, HOW HE FIXED IT AND WHAT WE COULD DO TO ENSURE IT DIDN'T COME BACK IN THE FUTURE. THE PREVIOUS TECH FROM 6/11 WAS TOTALLY DIFFERENT AND AFTER A POOR ATTEMPT AT DOING HIS JOB, CHARGED US ${esc.dollar}450 AFTER A DISCOUNT OF ${esc.dollar}300, FOR AN UNFINISHED JOB. A DIFFERENCE OF "NIGHT AND DAY" BETWEEN THE TWO. THE END RESULT APPEARS TO BE AN EXCELLENT JOB, SO I AM GRATEFUL THAT THE JOB IS DONE. THANKS, ALAN MCMICHAEL FLORISSANT , MO
Alan M. | FLORISSANT
Jeff, the technician, DID A GREAT JOB!
Paul f. | weldon spring
i got home after working all night to find the fawcett in the backyard was pouring out water and wouldnot shut off. i called roto rooter and was given a time when the tech would show up nathan ${esc.hash}2073 arrived and fixed the problem Within 20 minutes and abought half what the Other places quoted. Any plumbing work i need Done i wiil call roter rooter.
Timothy g. | Granite City
I am well pleased with Dimitric handling of the task at hand . He has always done a great job for us .
Norm H. | Granite City
Very Professional and helpful with all questions asked.
Derek S. | St. Charles
Technician explained what he found in drain and now I know that those are not really flushable
Judy D. | St Louis
Service person was very pleasant, he explained every step he made. Fixed our problem and gave us some advise on how to eliminate possible future problems. He did his job very well, and was very pleasant to work with. His rating was A+ Thanks
Church Of Christ W. | Wentzville
They were very prompt with the appt time, very knowledgeable. They fixed my drainage problem.
Kathy A. | Cedar Hill
Technician was the best!
Patsy K. | Florissant
Nicholaus was great! He was very nice, came in and saved me alot of money. They said there was a root in my lateral. He came in and ran his camera and video'd that it was just hair! Thank you very much. Bryan Craig
Bryan C. | lake saint louis
Had Roto-Rooter came out to do a camera inspection of the drain line. The technician was thorough and explained the findings and possible courses of action to fix the issues. He was very helpful and quite knowledgeable including information about local government assistance.
Michael B. | Ballwin
Dan ${esc.hash}6694 was professional, knew his profession, explained in detail what he was finding and got our drain flowing in minimal time. Excellent service.
Ed B. | HIGH RIDGE
Quick and professional. Tech was pleasant.
Charles R. . | Crestwood
I have had some bad experiences with some plumbing companies. I am glad that Roto-Rooter provides great plumbing service (other than cleaning drains). Im glad I saved the phone number because that toilet would have run to China by now.
Connie W. . | Crestwood
Eric was an excellent plumber and I appreciate his great service!
Marilyn A. . | Fenton
Very knowledgeable and friendly technician. Was early and explained everything he was doing.
Andrew L. . | Maryland Heights
Great service from Tom Craig
Mike T. . | Saint Louis
Kyle--very friendly, polite, efficient, competent!
Kathleem F. . | St. Louis
Ivan was my technician and was very thorough and professional.
Dee A. . | Florissant
The tech(Maurice) you sent did an awesome job. He kept me updated through the whole process. He had really good customer service skills and should be considered an asset to the company.
vicci t. . | florissant
gabby provided personal,polite and professional servive of the highest caliber. he was prompt and very knowledgable,answering all my questions and concerns in a most effective manner. he presented your available services directly and was very willing to explain them to me.he was respectful of my property,was as neat as possible under the circumstances. i would consider him an outstanding representative of your company.
marvin c. . | st. louis
Technician Larry performed work in an outstanding fashion. Would contact Larry again.
Bob L. . | Ballwin
Techician was very good He is coming back to fix the problem
Mumtaz L. . | Mehlville
Technician was friendly and professional.
Marla W. . | Chesterfield
Nick, our service person was great!! He had a great attitude and really knew what he was doing. He also did a meticulous job to of keeping the area clean from debris as he routed out the drain. We were very impressed with him.
Donald S. . | St. Louis
Nick, our service person was great!! He had a great attitude and really knew what he was doing. He also did a meticulous job to of keeping the area clean from debris as he routed out the drain. We were very impressed with him.
Donald S. . | St. Louis
south district serviceman Dan was outstanding helping resolve by problem. He referred me to Andy the Jetting guy also from south district. Both were very professional in doing there job. also knowledgeable about the jobs they were performing. Hopefully I dont need you but if I do I hope those guys are available
Michael G. . | St. Louis
Could not be more pleased . . . from the call-in to the completion everything was superior. Will continue to use this Roto-Rooter for all future services.
SHEILA G. . | ST LOUIS
Very efficient and neat. He definitely knew what he was doing.
Jean I. . | St. Louis
I would not previously have thought to call Roto-Rooter if I needed a plumber (as opposed to unblocking a sewer line). Steve Beckemeyer was extremely cordial and clearly explained everything he intended to do and what he was doing as he performed the work. He accomplished much in a very long day (so that he could finish in 1 day and have our water service and plumbing back in operation) and was very accomplished in doing the work required. I would definitely recommend him and believe that he is a credit to Roto-Rooter.
Robert G. . | Florissant
Our technician was great
Chris E. . | Chesterfield
The tech who provided the service was Keith...he will probably be the number one reason for calling Roto-Rooter in the future! Thank you for the great service provided.
Heide N. . | O Fallon
Ariel from the Brentwood office? was super. She was friendly yet professional. She told me everything she was going to do and why and also gave me helpful hints for good sewer line maintenance.
Roseann H. . | Saint Louis
Eric was very knowledgable and did a good job. Very polite and courteous.
Catherine L. . | Maryland Heights
Eric was very knowledgable and did a good job. Very polite and courteous.
Catherine L. . | Maryland Heights
To be honest I thought the fee was a little high for unclogging a toilet for the time it took.
Dotti G. . | Saint Peters
Our technician, John Zensen (3201) was so pleasant. His shift ended at 10 pm yet he was called to our job at the end of his shift. He was here till 1:30 am. Very nice young man.
Barbara P. . | Arnold
We only use Roto-Rooter. Always there day or night. Fast and professional service every time.
Pete W. . | St. Ann
Technician was prompt, explained everything very well, and provided me options on next steps.
Dan O. . | Chesterfield
Our technician was great. He provided perfect customer service, explained everything in detail and was efficient. No one likes to have to use this service but he made it about as pleasant as it could be! Thanks! We will recommend you and use you again!
Melissa M. . | Webster Groves
Very pleased with our service technician, Maurice. He was very professional, efficient, good natured and a pleasure to have had him come by. While I hope not to need your services in the near future, it was a distinct pleasure to have Maurice performing the work needed.
Kevin F. . | Florissant
Friendly and kind service, thank you roto-rooter for training and using great people. You can alway tell a good company by the people that work for it.
James P. . | Arnold
Ive never had a problem with this company.
Nicole H. . | Saint Louis
I called for emergency service for our business, Par Lounge, 1001 McCausland Ave., St. Louis, Mo. 63117. The operator working Sunday morning at 1:45 AM was great and got Mike, our technician, to our business on a timely basis to help avoid a flooded basement with all our inventory getting ruined. Mike was very good and professional. I thought you should know that you have two fine employees.
John L. . | St. Louis
Service man was on another call and the 2-hour promised arrival time was more like 3 hours, an acceptable response time and the office did call to let us know that he would be a little later than originally scheduled. When Gary arrived I was very happy with his work.
Michael W. . | St. Louis
The service technician was very prepared and professional.
Carolyn P. . | Florissant
very prompt service response. thorough workmanship, conscientious, attentive. nice to be able to feel confident that there is a company & their employees can be counted on whenever you need service.
Tana S. . | Ballwin
I would like to send a special appreciation to Bob and Glen who really went up and above all expectations to make sure I had water for the Christmas holiday. I realize it was not an easy feat. My entire family thanks you both!
Deidre E. . | Arnold
The technicians were extremely polite and were very efficient in doing what they came todo!
Janelle D. . | Florissant
Gabby Mora came out and was a true pro. He was friendly and helpful.
Bob A. . | Chesterfield
Kevin is very personable, provides great customer service and assists in clearly answering any questions. Kevin is welcomed to assist with my needs anytime.
robert f m. . | st louis
Michael arrived on-time and was extremely professional and knowledgeable. He answered every question we had and was able to diagnose and resolve our backed up sink issue quickly and efficiently. Great first experience with Roto-Rooter!
David C. . | St. Louis
The service tech John Zensen #3201 was extremely courteous. Both myself & my tenant were pleased with the service and his description of what he had to do to fix the problem.
Robert R. . | Chesterfield
we had a great service man.
chesus k. . | st. louis
It was a weekend night and he was able to fix the problem.
Ray B. . | Chesterfield
The technician was professional, efficient, informative, and what he did worked. I needed a professional and got one. He called ahead to say he would be arriving in 30 to 45 minutes. I was surprised at the cost, but I am not familiar with plumbing costs.
Marjorie G. . | St. Louis
I contacted Roto-Rooter due to my failure to change a cartridge in a shower faucet. I needed Roto-Rooter to correct a repair that I should not have attempted. The service person was polite and removed the cartridge to be replaced and told me that what I needed to do was purchase a new cartridge and assured me that I could install the cartridge myself without him. He saved me money. I did what he told me and he was correct. The new cartridge I installed works satisfactorily.
William S. . | St. Louis
We had two visitors at our house on Christmas Eve, Santa and Nick from Roto-Rooter! Called at 350pm, arrived by 520pm, and on his way by 610pm. He understood the problem right away and communicated clearly and performed the solution. Would not hesitate to call Roto-Rooter again when in a pinch!
Jonathan B. . | Hazelwood
tecnician very informative and professional. used all cleaning devices to i nsure clean house when done. could have gotten job cheaper, but service is what i want and technician delivered.. you will always be first call.. sincerely Mark McBee
MARK M. . | LAKESTLOUIS
Great job. You saved the day.
Rob B. . | Chesterfield
Service Technician was very polite and friendly. He explained the process. He was prompt and efficient.
Vincent S. . | St. Louis
our tech, Antoine was fastastic. Very nice, polite, informative and did a great job! Regarding the timing above, original person said tech would arrive within 3 hrs, but then it changed after 1-1/2 hrs of waiting to 3-6 hrs. I understand these things happen but it would have been better if the initial person did not set the original expectation. I almost cancelled my dinner plans based on the original time frame, but time frame changed to 9pm - 12am so it worked out because luckily I did not change my plans. Tech ended up arriving closer to 9 and I was already back home from dinner
Carolyn J. . | Florissant
The technician, Keith (#2474), was fantastic. The kitchen sink pipes froze from sub-zero temperatures. Unfortuately the pipes from the basement were not easy to access due to the walls being finished. The job was frustrating and cumbersome for the both of us trying to and remove insulation that was installed incorrectly resulting in the freeze. Keith never gave up. He was persistent to think of every angle to resolve the issue. He was able to access the pipes between the sink and the basement in order to use his equipment to unfreeze the pipes, which took less than a minute. He was very courteous and professional to resolve the issue. I want to thank Keith for his persistance to get the pipes working again. I will definitely call on Roto-Rooter in the future. John
John L. . | St Charles
diagnosised, evaluated the situation and help direct what needs to be done next.
Bridget F. . | Saint Louis
The water drained 5 minutes before the tech arrived, but he did a thorough check and gave me some tips to prevent issues in the future.
Peggy F. . | Saint Peters
I think Jeff did a great job. He was extremely nice. I feel that he did the work of 2 people though. Kudos to Jeff!
tammy v. . | Saint Louis
Gordy did a a great job! He explained what he was doing and what caused the problem.
Thomas B. . | Wentzville
Tech was very pleasant, he explained every step in the process. I am very very pleased with Roto Rooters service. This is the second time I have used them and will use no other plumbing service.
shirley b. . | st. louis
Technician arrived quickly, was professional, and cleaned area after service.
Robert G. . | St Charles
On December 16th, our floor drains were backing up. We cabled both drains and the situation appeared to be resolved. However on January 10 both drains backed up again. Ray came out and cabled out 70 feet and that appeared to resolve the issue. There was not any charge for this which we appreciated. Roto rooter stands by their work.
Jean F. . | Creve Coeur
Antoine was so helpful, efficient, and polite! Good worker you have there. Thank you.
Diane F. . | Florissant
The service was fast and very well.
Sharon B. . | Saint Louis
Our tech was fantastic. His name was Tim Huff.
Lee H. . | St Louid
Carl was great and he saved me from drowning in the kitchen!!!!!!! Thanks for the speedy service!
Patricia M. . | St Louis
The service person was professional and did his job efficiently.
Karen R. . | Ballwin
Good interaction with attendant. Tech came out in designated time frame. Tech was very nice and knowledgeable and gave me give tips and pointers. I appreciated the Saturday service as well, as the first company I called was not available. I would definitely call again as John was great.
Filippe C. . | Florissant
John Zensen #3201 was very thorough and concerned about doing a good job and he did. He tested his work many times to make sure the problems were resolved. He is very personable and does a great job with customer relations.
PHILIP B. . | BALLWIN
John Zensen #3201 was very thorough and concerned about doing a good job and he did. He tested his work many times to make sure the problems were resolved. He is very personable and does a great job with customer relations.
PHILIP B. . | BALLWIN
John Marhanka
Manager
314-925-2651
Address
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2671 Washington Avenue
St Louis, MO 63103

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