The St Louis Plumbing Experts You've Trusted
For Over 80 Years
Schedule Service

No Extra Charge on Nights, Holidays and Weekends

St. Louis Plumber, Providing Emergency Plumbing and Drain Service

St. Louis Plumbing Drain Solutions

The Prompt, Friendly, Professional St. Louis Plumbers

There's something for everyone here in St. Louis. Not only are we the ultimate sports town, we also have great shopping, plenty of culture, amazing museums and fun attractions. But when plumbing problems threaten to ruin your day, or night, Roto-Rooter plumbers in St. Louis are ready to help. Youll get expert plumbing repairs and installations at a fair price. We offer a wide assortment of affordable plumbing services, including water heater installation, sewer and drain cleaning, toilet repairs, and much more. Well even give you a free estimate before performing any service.

Call the St. Louis Plumbers You Can Trust

Plumbing costs can add up quickly. If any part of your plumbing malfunctions, it can set you back even more. Thats why Roto-Rooter is here 24/7 providing homes and businesses with full-service plumbing services, maintenance and repairs. Clogged drain? Leaky faucet? Running toilet? Roto-Rooter's St. Louis plumbing experts can take care of those issues and so much more. And when it comes to bigger problems, our specialty is emergency services. Trusted and recommended since 1935, Roto-Rooter is the premier plumbing provider in St. Louis… and we stand by our estimates and guarantee our work.

Were Here to Save You Time

Not only do we provide expert plumbing services, we do it at your convenience, including 24-hour emergency services. With Roto-Rooter, you always have a reliable St. Louis plumber to call… and we come when its convenient for you. Call Roto-Rooter today to learn more. Our plumbers will be happy to provide you with a free estimate and help you get the high-quality service you deserve.

Trusted and recommended since 1935, Roto-Rooter is the premier provider of plumbing and drain cleaning services in St. Louis, MO. Call and talk to a trained customer service representative who will handle your request quickly and schedule service at your convenience.

2014 Angie's List Super Service Award Winner

Roto-Rooter Plumbing & Drain Services
Manager:

Phone:
314-925-2651
Address:
2671 Washington Avenue
St Louis, MO 63103

St Louis Plumbing & Drain Solutions

  • No Extra Charge - Nights, Holidays & Weekends
  • Emergency Service
  • Available 24/7
  • Trusted & Recommended Since 1935
  • Licensed & Insured
  • Full Service Plumbing & Drain Cleaning
  • FREE Estimate
  • No Hassle Guarantees

Serving the entire St Louis area including the following communities:

St Louis South
Roto-Rooter Plumbing & Drain Services
Manager:

Phone:
314-925-2651
Address:
2671 Washington Avenue
St Louis, MO 63103

Customer Reviews

Roto-Rooter 4.9 out of 5 based on 133 ratings. 133 user reviews.
Roto-Rooter
  5 by Mary B.
Very satisfied
Roto-Rooter
  5 by Georgeanne G.
My drains were obviously clogged. The Roto-Rooter Man got straight to work, efficiently and effectively. My drains were functional within an hour. I am pleased with the results.
Roto-Rooter
  5 by Chris M.
The technician showed up right on time. He was very friendly and professional. Took the time to explain what was possibly wrong, steps needed to correct it and gave suggestions on how to avoid it in the future.
Roto-Rooter
  5 by Carlos V.
Excellent job. You are my plumbers for life.
Roto-Rooter
  5 by Jan P.
The Technician was very friendly, courteous and professional. I would definitely recommend your company to everyone.
Roto-Rooter
  5 by Rosemary G.
Great Service
Roto-Rooter
  5 by Rosemary G.
Great Service
Roto-Rooter
  5 by Ron D.
Good job, wish I had called roto rooter first.
Roto-Rooter
  5 by Jim S.
Articulate, polite, professional.. An excellent service from a quality individual!
Roto-Rooter
  5 by Rose A.
Technician was knowledgeable, efficient, and very pleasant.
Roto-Rooter
  5 by Barbara B.
Mike did a very good job of unclogging my drain and he guaranteed his work for 6 months and cleaned up afterwards.
Roto-Rooter
  5 by Deb J.
Steve showed up at 11:30pm & I was a little worried about who/what to expect. He was the most polite young man & explained everything that he was going to do to fix my clogged basement drain. Not only did he put covers over his shoes but he covered the wheels of the portable "snake" so my flooring wasn't marred. I hope never to have another late night plumbing issue but if it occurs I'll definitely call Rotor Rooter! And 2 thumbs up for Steve!!
Roto-Rooter
  5 by Stephanie G.
Great service. Very nice service technician. Problem solved in record time.
Roto-Rooter
  5 by Katherine G.
Joe was fantastic. Very friendly and knowledgeable
Roto-Rooter
  5 by Kathryn F.
The on-line registration for service was convenient and I was able to get service right away. The technician was friendly and explained what he was doing. He did a great job.
Roto-Rooter
  5 by Ruth S.
very good response. and very good work
Roto-Rooter
  5 by Speelman P.
Everything about the service was excellent. Scheduled appointment on line; received confirmation with 5 minutes; received phone call confirming scheduled time was okay; received phone call from service repair half hour before scheduled time; service provider was on time; discussed problem; equipment was brought in; service provided in timely manner; cleanliness for service done excellent. Thank you for your service.
Roto-Rooter
  5 by Melissa P.
Awesome job! Same day service. Quick, friendly, great explanations! Will recommend! Don was great!
Roto-Rooter
  5 by Paul W.
My technician, Kevin, was extremely nice and efficient in identifying the problem. He explained the issues that were causing the pipes to back up, answered any questions I had, and fixed the problem very fast. I appreciated his professionalism and service.
Roto-Rooter
  5 by Carol E.
really nice technician! Glenn Roeder, does a great job
Roto-Rooter
  5 by Robert L.
Chris did a great job and was very personable. Would recommend to anyone. Thank you
Roto-Rooter
  5 by Fred M.
Good job
Roto-Rooter
  5 by Jim R.
Showed up when scheduled. Tech was quick and knowledgeable.
Roto-Rooter
  5 by Bradford B.
Technician John Zensen was courteous, friendly and professional. Offered a lot of good insight and feedback regarding the problem and prevention of future sewer line backups. Would commend him to anyone.
Roto-Rooter
  5 by Douglas B.
The appointment was made for Saturday, June 20th between the hours of 12:00 p.m. to 4:00 p.m. but due to the significant number of calls, we were contacted to reschedule for the next afternoon. On Sunday morning at 10:30 a.m. we received a phone call that a technician was on the way. The technician was knowledgeable, helpful and explained what the problem was with several options to fix the problem. After snaking out the drain, he explained ways to avoid the problem; he then tidy up the area and presented us with the bill. Despite having to spend his Father's Day morning with us, the technician was always the professional!
Roto-Rooter
  5 by Bettye V.
new sump pump installed fast and friendly
Roto-Rooter
  5 by Michael T.
Needed to schedule an appointment to have our main line scoped for upcoming work. John Zensen arrived, on time, and ready to work on official business. However, he went above and beyond the call of duty when he saw I was having trouble securing a new car battery in my car, and not only offered his assistance, but jumped right in making certain my car battery was secured correctly. Then he was totally prepared to get right back to official business. Definitely recommend John, and root rooter. Michael from Ballwin
Roto-Rooter
  5 by Alan W.
The technician assigned to work on our kitchen sink showed up exactly when he said he would. The work was done quickly and he left the sink in exactly the same condition as he found it. He was probably one of the nicest workmen we have ever had in our house. He introduced himself to my wife and I, shook our hands and referred to us as Mam and Sir. You just don't come across manners like that very often. We will be calling Roto-Rooter the next time we need a plumber.
Roto-Rooter
  5 by Glenn W.
As usual excellent
Roto-Rooter
  5 by Venus N.
Keith was patient honest professional and hard working and he was open minded about auggestions
Roto-Rooter
  5 by Scott B.
John Zensen was very professional and took the time to explain/answer my questions. Work area was protected and cleaned up when done. Problem was corrected in a timely fashion and very pleased.
Roto-Rooter
  5 by Tina M.
The service man was friendly, fast, and knowledgeable. Very happy with the service.
Roto-Rooter
  5 by Sue C.
Roto-Rooter came out same day that I called. Phone call was pleasant. Our serviceman was great. He tried to analyze the commode problem. We started with simple steps to determine the smell coming from the commode. He explained what he was going to do and quoted us the charge with the service. Mike Nichols was a super serviceman.
Roto-Rooter
  5 by Rebecca H.
Jason and Andy did a great job!
Roto-Rooter
  5 by Viswanathan S.
Roto-Rooter is a Trust worthy company.Very professional.Always complete their job to the utmodt satisfaction of the customers.On 10 th June I had a regular preventive maintenance service done on my property.Steve and his group did a GREAT job. Vish Subbaratnam
Roto-Rooter
  5 by Ralph K.
You are so blessed to have Paul as an employee. He came to our home and was very concerned about helping us. His quote was right on target for final payment. He did high quality work in a great amount of time. He did exactly what my husband requested by replacing the shut offs by our washing machine. And went above and beyond when he saw our new sump pump pipe elbow leaking. He said the company had not glued the elbow and he saw it dripping and so he glued it for us. THATS AMAZING. I would call roto-rooter every time for plumbing issues from now on. Thank you again Paul for a job well done and the high quality of work you do.
Roto-Rooter
  5 by John .
We had Roto Rooter out to install two bathroom faucets. The serviceman was very professional, friendly and completed the job very much to our satisfaction.
Roto-Rooter
  5 by Doug F.
The response time was within 2 hours, which is excellent. The plumber was familiar with the plumbing issues in the area and knew the correct path of correction for the problem. He kept us informed throughout the processs and protected the work area from damage. The job was performed and the problem resolved.
Roto-Rooter
  5 by Jackie H.
Pat was very prompt and professional. He answered all my questions and when I asked questions about what to expect with the camera as the next step he encourages me to ask the camera person who would do the camera. He was very helpful in setting up that appointment. This is the second time I used this company and I was very pleased both times. The service professionals must really like working for roto rooter and you can tell it by the way they treat their customers. Thanks roto rooter!
Roto-Rooter
  5 by Matilda S.
Called Roto-Rooter on Saturday morning about 11 for an emergency sewer back up and was told a technician would be out between the hours of 1 and 5. The tech (Patrick) showed up at 11:45 - what a blessing ! He had our drain cleared in record time and couldn't have been nicer. He also arranged for the restoration team to come out. Wow, what a great bunch of guys. Will certainly call Roto-Rooter again when needed and will gladly recommend them to others
Roto-Rooter
  5 by Starlene T.
Glenn Roeder did a great job explained everything to me ,made sure he made no mess in my house,I was very happy with the services provided,would gladly use Roto Rooteer again
Roto-Rooter
  5 by Starlene T.
Glenn Roeder was very easy to understand,he told me everything he was doing,I felt very good about this experience with your company.Thank You
Roto-Rooter
  5 by Doug F.
Terry kept us informed and offered options as problems were encountered. The service response time was within 2 hours. Highly recommend!
Roto-Rooter
  5 by Delecia H.
Excellent service. Joe was very friendly and resolved my problem quickly.
Roto-Rooter
  5 by Christin H.
We have frequent issues with our sewer line due to the slope of our yard and we have used Roto-Rooter for years. This experience was excellent as always! Mike came out and listened when I told him what the problem was and where I knew he would find the issue. He listened and didn't doubt the information I had. He was very helpful with all my questions and made quick work of the issue.
Roto-Rooter
  5 by Robert A.
Joe did a great job. His # is 4573.
Roto-Rooter
  5 by Perry S.
My technician Mike was very knowledgeable and friendly. He seemed to go out of his was to ensure the job was done correctly and without leaving a mess at my house after. I appreciate him going the extra steps to ensure this
Roto-Rooter
  5 by Tookie C.
Terry was great. He showed up fixed the problem quickly and efficiently, was courteous and professional.
Roto-Rooter
  4 by Curt R.
Service was good. When I had an initial concern regarding amount charged, management contacted me and made it right. I appreciated the quick follow up with management.
Roto-Rooter
  5 by Kathleen J.
Amazingly quick response to our call. The technician was very helpful and informative. Was patient and answered all our questions. We have had other plumbing services in the past but this was the most pleasant experience. Thanks!
Roto-Rooter
  4 by Kirk K.
Service was good,service technician was efficient.
Roto-Rooter
  5 by Michael B.
Had Roto-Rooter came out to do a camera inspection of the drain line. The technician was thorough and explained the findings and possible courses of action to fix the issues. He was very helpful and quite knowledgeable including information about local government assistance.
Roto-Rooter
  5 by Michael B.
Have been using Roto-Rooter for years and have always received excellent service. Personnel were knowledgeable, efficient, and clean. Will continue to use when necessary.
Roto-Rooter
  5 by Bud L.
Excellent job
Roto-Rooter
  5 by Julie F.
The tech's name was Justin ... Tech#3455 .... St. Louis city location. Service was great! Great work... Great customer service.
Roto-Rooter
  5 by Wendy F.
The technician that came to my home was very pleasant, kind, and professional. He explained each step thoroughly and answered all of our questions completely. He is a very hard worker and great representative of the company. I will call them for service again if needed and ask for the same technician, Tech#3455 from the St. Louis South Branch. I would like to recommend Roto-rooter to everyone who needs this kind of service. Very satisfied and happy customer.
Roto-Rooter
  5 by Ron H.
Pat did a great job and explained the process as well.
Roto-Rooter
  5 by Kimberly W.
Don was an absolute pleasure to work with. I called last night for a problem with my sump pump, I was able to get a time slot of 8-11 a.m. the very next day. I got a call at 7:20 a.m. saying Don would be here in about 30 minutes! That's 10 minutes earlier than the original time slot!! Don quickly assessed the issue with the sump pump and had it fixed in under an hour! While he was fixing the sump pump, I had time to go online to look for a coupon...found one and he honored it without any problems!!!
Roto-Rooter
  5 by William T.
The two technicians arrived promptly after my family had to spend the night at my in-laws due to a backed up main line. I arrived here from Arnold MO to my house in Webster Groves MO and found them waiting for me. I was astounded as it was just a little past 8 and the window was 8-11. They came in and assessed the problem quickly, then unburied my outside sewer vent and cleared it all in under an hour. I was super impressed with the professionalism and kindness displayed by the folks at Roto-Rooter and I will be using the service again if I need it. Thanks guys!
Roto-Rooter
  5 by Nell C.
Mike came right away and was efficient, friendly and knowledgeable. My washing machine was spinning water out and the floor drain started overflowing. He took care of my problem in a timely manner. He told me what to use in the drains to keep them cleaned out. Thanks, Mike and Roto-Rooter.
Roto-Rooter
  5 by Glenn W.
very pleased with the professional service
Roto-Rooter
  5 by Don M.
Mike Nichols completed the work on my home regarding drain line issues. He was very friendly and prompt. He was able to do the job in a timely manner. I would definitely use Roto Rooter again. I had a great experience.
Roto-Rooter
  5 by Noelle V.
The tech who came in was wonderful and got our issue resolved without us having to have you come back. He was very nice and was very clear about he issue, which I appreciated very much!
Roto-Rooter
  5 by Carol M.
Mike Nichols was our sevice tech. He was amazing! very friendly and informative. Mike was very professional and listened to my needs. Mike was very knowledgable about his service and very helpful. I was very satisfied with this service and will always call Roto-Rooter for anything in the future. Please extend this thanks to Mike !!!! He is a great asset to your company! Thank you,Carol Million
Roto-Rooter
  5 by Michelle H.
Our technician, Mike Nichols, was really professional and very nice. He did a great job and was very careful to not damage anything or make a mess. We were very happy with him and the company's service. Thank you for coming on New Years's Eve and not charging extra. We really appreciate that.
Roto-Rooter
  5 by Carla P.
Mike came as a result of a blockage in my main floor drain in the basement. He quickly suggested and arranged for the water restoration team to come out. As that was taking place, he fixed the problem and made sure I was clear on the resolution I am now on my 3rd Team of Roto Rooter technicians in a 3 hour period here to help me file my claim, make sure I am protected, and begin restoration to my basement. This has been an amazingly pleasant experience considering this is not how I saw my day going. I will DEFINITELY call Roto Rooter again. Thank you!!--Carla Peretz
Roto-Rooter
  5 by David B.
Dan #6694 Very Courteous and informative. Liked all the attention to helping us maintain a cleaner drain. Also the quick response of one hour.
Roto-Rooter
  5 by Sally Douglas Knox K.
I sent an evaluation of the person who unclogged the drain at my son's home. I have now returned to my home in New York state and cannot provide name or number of the tech. But he was great!!! Price was good; and problem solved. Thanks. Sally Knox
Roto-Rooter
  5 by Joanne H.
Ok. So the Saturday after New Years Eve we noticed that the main floor drain in the basement is clogged and water is everywhere. I have laundry that needed to be done everywhere. I called Roto Rooter and they told me it would be two hours. Great! 5 minutes later they call me and tell me they can have Dan there in twenty minutes. Wow! This guy was amazing. He was so nice. It was cold. He wanted to help us tarp and guard the walls, carpet and ceiling in our newly renovated basement that had just been painted. We have been told the only access drain is indoors in a closet in our new basement. He said there must be an outside drain and he wanted to work on that as well. He walked around outside for twenty minutes in the freezing cold to find the outside drain that no plumber or contractor has been able to find. Dan found it. I cant say enough about how wonderful this guy was. We were his last stop of the day and he wasnt going to leave until he had it figured out. This guy needs to run Roto Rooter. He was great and I will never call anyone else. Dan at Kirkwood Roto Rooter.
Roto-Rooter
  5 by Tim B.
Great service and left the area clean! Very courteous technician!
Roto-Rooter
  5 by Mary D.
We were very pleased
Roto-Rooter
  5 by Carolyn K.
Every person that we dealt with were extremely courteous and knowledgeable. They answered any and all questions asked and came out to our house to help with the insurance adjuster. We were extremely satisfied with the service we received from Tim (6672) and Zach Cosens (0957).
Roto-Rooter
  5 by James B.
Mike did a great job in less than an hour.
Roto-Rooter
  5 by Christopher W.
Roto-Rooter was at my house less than two hours after we called. Don (6036) was courteous, professional, and quickly assessed and fixed my kitchen sink problem. I wouldn’t hesitate to call Roto-Rooter for any future plumbing needs.
Roto-Rooter
  5 by Donald K.
Keith was a very informative Services Technician and was able to resolve a challenging circumstance.
Roto-Rooter
  5 by Sally K.
I was visiting my son and made decision to call RotoRooter on my own. The original time frame for a call with service between 3 and 6 pm did not happen. But there were calls from the main RotoRooter dispatch keeping us informed that due to multiple service calls our time would be delayed. When we were advised the person would arrive within 30 min, he did indeed arrive. A quick look at what our problem was and within a short time the drain was opened. Not an easy task as the cap was painted in. Our technician was Don, 6498. He arrived, and left, smiling and pleasant despite the fact it was after 9 pm. Thank you for a reasonable price for a job well done!
Roto-Rooter
  5 by Greg M.
Justin (tech # 3455), is one of the nicest service men we've ever had come out to our house. Very professional and just overall a really nice guy!!
Roto-Rooter
  5 by Alan L.
the Technicians name was Mike....he arrived earlier than expected on Christmas Eve, and did an excellent job of clearing the clogged sink. Very pleasant attitude and professional.
Roto-Rooter
  5 by Tom B.
Service was outstanding at every level from how quickly the technician got here, explained what needed to be done and did it. Bob answered my many questions patiently. I will definitely recommend Roto Rooter
Roto-Rooter
  5 by Angela L.
Justin was great and arrived earlier than expected. This was on a Sunday too. I would definitely recommend Roto Rooter.
Roto-Rooter
  5 by Michael G.
First time user. I had to make the call on Christmas eve, I tried everything I knew how to do first with no prevail. Arrived earlier then was said which was a blessing since we had family coming over shortly after. The service man was very professional, he even made sure to cover his shoes as he knew we were having family over and did not want to make a mess. He knew how scared we were that this would not be done in time. Still being very precise he worked as fast as he could, and getting the job done. Christmas was saved, and I did not have to listen to my in laws complainning. As a matter of fact he did his job so quick we were able to clean the basement area that was affected and no one knew there was ever a problem...Thank you ROTO ROOTER
Roto-Rooter
  5 by Jackie H.
Service tech was ahead of schedule (awesome) he was very nice, fast and got the job finished quickly.
Roto-Rooter
  5 by Nancy K.
It is the day after Christmas, and a most pleasant, young man (Tim) arrived in a timely way and completed the job with no mess, no stress for me. I would definitely request Tim, and Roto-Rooter, again if needed.
Roto-Rooter
  5 by Robert M.
All aspects of service were performed professionally, courteously and effectively, including personable initial call (Regina), prompt arrival of service tech (Don), and rapid, methodical and expert cleanout service. Have no reason other than to simply call again if ever needed or recommend strongly to others.
Roto-Rooter
  5 by Dan L.
Mike was very professional and helpful. I wish I could have picked you for my lateral line replacement but the county would not let me pick my contractor.
Roto-Rooter
  5 by Janet M.
Glenn Roeden 4588 was very professional and friendly. I called Roto-Rooter at 9am and within the hour Glenn was here. He explained in detail to me what was going on and with the problem being on the outside, referred me to contact Crestwood public works dept. He advised with the problem being on the outside, Crestwood should cover the expense, so that was great news to hear. Glenn cleaned up our mess in the basement, cleared the pipes as far out as he could and was out in about an hour. What great service we received from Roto-Rooter and how lucky we were to have Glenn be the one to get the ticket. He is truly an asset to your company being very knowledgeable and friendly and everything was left clean. Thank you So Much Roto-Rooter and Glenn Roeden!!!
Roto-Rooter
  5 by Chris F.
The service we received exceeded my expectations. We were told when to expect a call from Roto-Rooter saying our technician was on the way, and both the call and the tech were right on schedule. Keith was polite and confident about the work he would perform, providing simple, non-plumber explanations of every aspect of the job. His assessment of the situation was directly on target so the price he quoted was the price we paid, before receiving a $40.00 internet coupon discount. Finally, we were told about options for the continuing maintenance of our plumbing we had been unaware of. Nobody likes plumbing problems but given that the situation could not be avoided it was handled as well as we could have hoped.
Roto-Rooter
  5 by Patricia C.
I appreciate the quick response to my call. Jason arrived within the hour and was very professional, knowledgeable, and thorough in his explanation and solving of my clogged plumbing main. He worked very hard and quickly, and honored my coupon. The warranty period was explained and he offered to give me an annual reminder call for future services. I will be happy to have him come back next year.
Roto-Rooter
  5 by Richard L.
The technician was very polite, knowledgeable, and efficient.
Roto-Rooter
  5 by Dan K.
I rarely if ever fill out surveys but I felt obligated to do so after the extra effort my service technician provided. After two failed attempts to correct the basement drain the third visit would prove to be successful. Service tech, Justin (#3455) spent the extra time figuring out the real issue, explaining the situation to me and then correctly resolving the problem. I will not only call Roto Rooter next time but I will be requesting Justin. He is a great asset to your company.
Roto-Rooter
  5 by Darlene W.
keith was very cool loved all of our 4 dogs if we any more service keiths the man
Roto-Rooter
  4 by Ann G.
Paul service tech 6641 was very good and thorough.
Roto-Rooter
  4 by George R.
well done
Roto-Rooter
  5 by James M.
he explained the service and provide good info on warranty. He described the work and provided input on how I could maintain my plumbing fixture.
Roto-Rooter
  5 by David R.
Excellence that we have come to expect from Roto Rooter.
Roto-Rooter
  5 by David R.
Excellence that we have come to expect from Roto Rooter.
Roto-Rooter
  5 by James S.
JUSTIN #3455 ARRIVED AS EXPECTED AND CALLED BEFORE ARRIVAL WITH ETA STATUS. HE WAS VERY PRESENTABLE AND COURTEOUS TO BOTH MYSELF AND MY WIFE. HE DETERMINED WHAT THE PROBLEM WAS, SHARED THE PLAN TO FIX THE PROBLEM AND EXPLAINED THE COURSE OF ACTION HE WOULD TAKE AND WHY. HIS WORK WAS VERY PROFESSIONAL AND THE PRICE WAS VERY FAIR. FOR A MESSY LINE OF WORK , JUSTIN WAS VERY NEAT AND CLEANED UP AFTER HIMSELF. HE WORE THE PAPER BOOTS AND EVEN PUT BOOTS ON THE WHEELS OF HIS AUGER. I WILL REFER MY FRIENDS TO USE JUSTIN IF NEED BE. THANKS, JIM
Roto-Rooter
  5 by Kenneth B.
Patrick #2657 was our technician. He was very prompt and friendly. He was able to explain our options as well as fix our problem. Very professional service!
Roto-Rooter
  5 by Bonnie E.
Your service was wonderful as usual! I called Thanksgiving day and you were here within 45 minutes. Your repair man did a excellent job. Thank you for being so available on a holiday. My bill was appropriate for a Holiday. Thanks again, Bonnie Erlinger and Mike Fitzpatrick
Roto-Rooter
  5 by Viswanathan S.
I had a real great experience with ROTO ROOTER.Your technicians are very professional,work with the customers.Your rep Chris Reed is an excellent person who work with the customer's needs.He carried out the work as promised.Your warranties are better than others.I will strongly Recommend Roto Rooter to my friends/relatives.Keep up the great work. Viswanathan Subbaratnam.
Roto-Rooter
  5 by Greg H.
Keith so was helpful and very professional. He helped me decide the best course of action for fixing my issue and did excellent and efficient work to resolve the problem.
Roto-Rooter
  5 by Bill And Sally B.
The Plumber "Mike" has been to our home on 2 occasions for separate problems. On each occasion "Mike" put me at ease explaining the problem in understandable terms. He was efficient and professional. I have an old home and I will call Roto Rooter Mike in the future as I have complete trust in him.
Roto-Rooter
  5 by Jill S.
Dan was professional and very knowledgeable about our problem. He explained all services and quoted the prices of each. Our family will definitely recommend Rotor Rooter to our family members.
Roto-Rooter
  5 by Tim W.
Patrick was an excellent tech. His ID # is 2657 and i think he is a credit to your company! I will use your service again and recommend to our friends!!!
Roto-Rooter
  5 by Carol B.
Glenn Roeder, #4588 was our service person. He took time to ask me questions so that he could provide the correct services. He answered all questions in a professional and courteous manner. He even offered some tips on how to avoid problems in the future! Great job!
Roto-Rooter
  5 by Ruth G.
Don was helpful and very pleasant. He completed the required service in a timely and efficient manner.
Roto-Rooter
  5 by Sarah B.
Prompt and thorough.
Roto-Rooter
  5 by Pierre C.
Excellent plumer without bias socially also hw worked hard fast with supreme expertise at poor mans cost. Thanks for you scheduability and performance and PRICE
Roto-Rooter
  5 by James F.
Glenn B #45 was very professional and did a wonderful job for me. I will call him in the future if a need calls for a pro. Very pleased
Roto-Rooter
  4 by Edward E.
It easy easy to schedule the appointment. The technician arrived on time and cleared our drains quickly.
Roto-Rooter
  5 by Barb And Ed K.
very nice service person... professional, took time to explain everything
Roto-Rooter
  5 by Dan N.
The process was quick and easy-and it works!
Roto-Rooter
  5 by Dan N.
The process was quick and easy-and it works!
Roto-Rooter
  5 by Dan N.
The process was quick and easy-and it works!
Roto-Rooter
  5 by Terri C.
Technician did a great job on the sink drain. Went over the options and what to consider. Have had service before on the sink drain and technician reviewed some preventive measures to prevent it from happening again and again.
Roto-Rooter
  5 by Pat G.
Service person arrived after hours at no extra charge, did his best and was very nice. Couldn't ask for more. Thanks.
Roto-Rooter
  5 by Tyler G.
I live in the basement apartment of a 4 unit building. Tonight I came home to find sewer water flowing out of a floor drain in my kitchen.My landlord had me call you guys. Thank you so much for coming out so quickly at night and getting the problem taken care of before anything in my apartment could be damaged!
Roto-Rooter
  5 by Lance D.
(Justin) was courteous and professional in getting our sewer running freely again!
Roto-Rooter
  5 by Joyce B.
The technician was very thorough. He explained every thing he was going to do. He provided information on how to keep my drain moving. He also answered all of my questions satisfactorily.
Roto-Rooter
  5 by Joyce B.
The technician was very thorough. He explained every thing he was going to do. He provided information on how to keep my drain moving. He also answered all of my questions satisfactorily.
Roto-Rooter
  5 by Shirline G.
Very g00d service.
Roto-Rooter
  5 by Delynn S.
Glenn Roeder 4588 was excellent today! He really took time to tell me how my sewer system works. It was really comforting to know that he was doing the job as his knowledge of plumbing put me at ease right away. Thanks for having such a great employee!!
Roto-Rooter
  5 by Debbie H.
Little high on the service call for just putting in a garbage disposal.
Roto-Rooter
  5 by Debbie H.
Little high on the service call for just putting in a garbage disposal.
Roto-Rooter
  5 by Ira K.
Gabby was terrific. He found the problem, solved it very well, upheld the previous guarantee, and was a pleasure to deal with. He was clearly very complete and competent.
Roto-Rooter
  5 by David R.
We have used Roto Rooter on many occasions, both at commericail property that we manage and at our home. They are always very professional and extremely competent. It is a pleasure to deal with such a fine organization
Roto-Rooter
  5 by Tim W.
Gabby & Mike (Trainee) came out to camera my sewer line and I couldn't have been more pleased with the professionalism they both portrayed. Unfortunately, we found that I had a lot of problems with roots and offset piping but at least I now know what needs to be done. Thanks Gabby and Mike!
Roto-Rooter
  5 by Dan W.
Glenn was very knowledgeable and did a excellent job making sure that he found the problem and documenting everything.
Roto-Rooter
  5 by Veronica K.
Tim R. was fantastic. I wanted to rent a drain cleaner and do the service myself. I called Drain Masters and Roto-Rooter for estimates. Roto-Rooter was the only company to respond. I was called right away after placing an appointment on-line. My appointment was confirmed and I went on on-line to see about coupons found a $40.00 coupon off any service. Tim R. was early and very professional. He had gained my complete confidence by the time the drain was open. Again thank you Roto-Rooter for your professionalism. Professionalism is an art that is lost on too many service companies.
Roto-Rooter
  5 by Dennis S.
Excellent communication regarding arrival time. Tech was neat clean and courteous. Very meticulous about cleanliness and not making a mess in our home. He cleared the drain and all is well. Job well done!!!!
Roto-Rooter
  4 by Barbara T.
I scheduled online and was able to get appointment that was convient for me. Robert assesed problem and was able to get parts and obtain permit that was needed for repairs the same day. He also scheduled Ballwin Inspection that was convient for me. Thank you Robert and thank ou Roto-Rooter
Roto-Rooter
  5 by Donald C.
Technician came 1.5 hours earlier than scheduled.
Roto-Rooter
  5 by Tom T.
Just what you would want, courtesy, experience, skills - Bob brought it all to our job. So many negative experiences with others before.
Roto-Rooter
  5 by William A.
Good job
Roto-Rooter
  5 by Jeff C.
The service technician (Kyle) was friendly, courteous, and professional during his service call.
Roto-Rooter
  5 by Tim W.
I think your pricing is way out of line. I paid $533 for your tech to snake out approx. 60' from my basement to the vertical riser in the tree belt (easement) and then out another 15' to the main. He was here just over an hour. The only business I know of that gets that much an hour is a doctor or lawyer.
Roto-Rooter
  5 by Roberta L.
I am so pleased with the work that Glenn Roeder #4588 and Mike Nerauch #3687 did today. They not only cleaned out my sewer line from the cleanout pipe, but also from the sewer vent in my front yard. They saw that there was no water running under the sewer vent, so they worked until they cleared the sludge and roots and the water flowed freely again. I couldn't be happier with their service. This is the third time I have used Roto Rooter and I have been very pleased each time. I am so glad to have a go-to plumbing company that I can trust to get the job done.
Roto-Rooter
  5 by Harvey P.
service tech KEITH #4589 was prompt,,efficient,,,,and people friendly and solved the problem
Roto-Rooter
  5 by Charlene T.
Our technician, Justin, was very professional, thorough and personable. Unclogging our kitchen sink took some doing, but he managed it quite well with no fuss and bother, and in plenty of time for the birthday dinner we were to have later in the day. The six-month guarantee was impressive.
Roto-Rooter
  5 by Bob M.
STOPPED UP DRIAN
Roto-Rooter
  5 by Carrie K.
Always prompt, friendly, and courteous.
Roto-Rooter
  5 by Carrie K.
Always prompt, friendly, and courteous.
Roto-Rooter
  5 by Michael K.
Kevin was on-time, listened to me explain the problem, and fully explained his solution and the cost. Kevin very efficiently performed the work an with-in 20 mins I had water running freely through my clogged gutter drain pipes. He saved me from having to dig up the drain pipes and replace them. My back really appreciated that.
Roto-Rooter
  5 by Debby R.
I called late Sunday afternoon and within 2 hours of my call Justin Tech # 3455 had us up and running again. He was very professional, did a great job and very friendly. I will definately use Roto-rooter forever and refer everyone I know.
Roto-Rooter
  5 by Nancy M.
Carl introduced himself, called me by name, was very friendly. He diagnosed the problem with the toilet and got to work fixing it. Very happy with him and his expertise. Thank you for being so prompt with your service I called at 7:40 am and Carl was at our home at 8:30. Many Thanks
Roto-Rooter
  5 by Mark N.
I have used your services many times in the past. I always receive fast, professional service. your Tech Justin, #3455, went above and beyond, and had my drains running smooth in no time at all. He was quick, cordial, professional and is an asset to your company. Thank you!
Roto-Rooter
  5 by Gary H.
Glen and Mike were on time, very polite, understood what was needed quickly and completed the work efficiently.
Roto-Rooter
  5 by Rick R.
This is the second time that Kyle has been dispatched to my home and again the work/repair were done to my satisfaction
Roto-Rooter
  5 by Beth B.
Don was our service man and he did a great job, explained what we needed and how to properly take care of the product. He was also very friendly and efficient.
Roto-Rooter
  5 by Mike G.
Our service technician was Mike and we've had him here at our house many times. He knows exactly what to do, we are very pleased with the service.
Roto-Rooter
  5 by Mary V.
The technician was scheduled to arrive between 10:00 and 12:00. He arrived between 1:00 and 2:00. I was happy your office kept me updated on his late arrival.
Roto-Rooter
  5 by Linda C.
Don was very nice and professional
Roto-Rooter
  5 by Karen G.
Thank you for being fast, efficient and friendly!
Roto-Rooter
  5 by Mary K.
Thank you for quick service!
Roto-Rooter
  5 by Eric L.
the 2 service techs were very professional, came out and fixed a difficult problem that another company couldn't. The techs didn't give up, were very knowledgeable in what they do, gave us future options on maintaining our problem. I will always call Roto-Ruter for any future problem we have! Thanks, Eric
Roto-Rooter
  5 by Richard M.
Price seemed a bit high and up about 10% from last call of about 10 months ago.
Roto-Rooter
  5 by Richard M.
Price seemed a bit high and up about 10% from last call of about 10 months ago.
Roto-Rooter
  5 by Richard M.
Price seemed a bit high and up about 10% from last call of about 10 months ago.
Roto-Rooter
  5 by Jim S.
service was very professional: prompt, timely, and quality work
Roto-Rooter
  5 by Jay H.
The trainer and the trainee did a fantastic job of responding quickly at night and keeping us informed at every step of the process.
Roto-Rooter
  4 by Steven T.
Good job
Roto-Rooter
  5 by Vera N.
My serviceman, Keith, was very professional. He took the time to let me know, in advance, the best and worst-case scenarios and estimated costs and services needed. A backed-up sewer is never a pleasant experience, but your company's response was certainly a relief.
Roto-Rooter
  5 by Catherine M.
Plumber was very nice, and Informative about how to correct The underlying problem.
Roto-Rooter
  5 by Kim B.
We were thrilled that Roto Rooter could send someone out within the hour of when we called. We really appreciate the fast response especially on Labor Day. Kevin did a great job. We really appreciate the fact that there wasn't an up charge for the holiday either!
Roto-Rooter
  5 by Tom M.
Great job
Roto-Rooter
  5 by Jane W.
Your service rep was very professional and explained things as he went along. We appreciate your company being available on a Sunday, on a holiday weekend. Thanks for helping us at least limp along til we get the septic fellas out here, hopefully tomorrow or ASAP. Thank u, thank u again.
Roto-Rooter
  5 by Betsy M.
Very good service
Roto-Rooter
  5 by David S.
Gabby,3378 and his assistant did a great job assessing my lateral swearer line issue. I am hopeful that their water jet cleaning recommendation is successful. David Smith
Roto-Rooter
  5 by Victor P.
Jeff was a very personable and knowledgeable employee.
Roto-Rooter
  5 by James C.
The guy who came was on time and very efficient
Roto-Rooter
  5 by Ron R.
Very happy with Josh from Roto Rooter. Excellent job.
Roto-Rooter
  5 by Audrey S.
The tech as here within 45 mins. of my call to you. What a relief.
Roto-Rooter
  5 by Sherri S.
My technician Jeff was very professional, very personable, very efficient and answered all my questions. Overall, he provided A+ customer service. He is a great asset to your company!
Roto-Rooter
  5 by Melissa S.
He helped us and answered questions we had.
Roto-Rooter
  5 by Michael M.
Keith was an extremely professional and courteous service person.
Roto-Rooter
  5 by Colin T.
I have used a different plumbing service for my drain issues for years. I will never again. Andy, the service technician, was absolutely amazing. Thank you so much
Roto-Rooter
  5 by Charles S.
The plumber who came was very professional, friendly and helpful.
Roto-Rooter
  5 by Robert N.
The service person arrived late, however, I was constantly notified by a customer service representative that they were running late and I was assured that they would be coming before the day was out.
Roto-Rooter
  5 by Kevin B.
The technician was very professional and respectful of my house, keeping all dirt and water contained to one area.
Roto-Rooter
  5 by Denis O.
I was very impressed with Glenn Roeder. It's hard to find a good plumbers who doesn't try to over-sell and who does quality work. Glen was excellent from start to finish. He arrived right on time and wasted no time in getting right to work. He explained everything that he did and why and did not try to perform services that were not needed just to get an extra dime. I will continue to use Roto-Rooter in the future for all plumbing needs and will be referring the company to family and friends as well. Thanks for a great and professional job Glenn Roeder
Roto-Rooter
  5 by Chris H.
Very nice and quick
Roto-Rooter
  5 by Ruth B.
Making an appointment on line was quick and easy. Roto-Rooter has always done an excellent job. Quick and efficient.
Roto-Rooter
  5 by Katie Dean B.
The telephone contact was very efficient & friendly. We were amazed at how quickly the techs got out to the house to fix the problem on a Saturday evening! Not only did they fix the problem but they offered a solution to prevent a repeat down the road.
Roto-Rooter
  5 by Rick R.
Kyle did a great job on the install
Roto-Rooter
  5 by Thomas S.
The technician was very professional and informative. This is the 2nd time we have used Roto Rooter and will use them again in the future.
Roto-Rooter
  5 by Kevin O.
The service man was very knowledgeable, courteous and respectful.
Roto-Rooter
  5 by Conrad D.
I appreciated very much the prompt response to my request for help.
Roto-Rooter
  5 by Conrad D.
I appreciated very much the prompt response to my request for help.
Roto-Rooter
  5 by David M.
Don did an excellent job.
Roto-Rooter
  5 by Heather S.
The technician who came to my house, Carl, was very professional and kind. He explained the problem in a clear and concise matter and finished the job in a timely matter. As a stay-at-home mom with three little ones, it was nice to feel so comfortable with a serviceman in the house.
Roto-Rooter
  5 by Jim F.
Service tech was as good as they come.
Roto-Rooter
  5 by Erin S.
R. Johnson showed up literally an hour after we submitted an on-line request, and within 20 minutes of the call from their office. He explained everything: options, costs, solution, and then replaced the garbage disposal. With this came explicit instructions for operating it, as well as simple repairs should it need a tweak or circuit re-set. Your service is consistently professional and detailed - thank you for such a great experience!
Roto-Rooter
  5 by Tara S.
Quick and easy Will use again
Roto-Rooter
  5 by Tara S.
Quick and easy Will use again
Roto-Rooter
  5 by Patti S.
Bob was friendly, quick and left area neat and clean.
Roto-Rooter
  5 by Sandy S.
i had called 2 other plumbers ... got stood up by both, I looked in the phone book, saw roto-rooter decided to give them a try, not only did I get a REAL LIVE person on the phone when I called ... the tech's were here at my house within 30 min. they did a wonderful job and didn't even charge me an arm and a leg to do so...and it was the weekend!!! I was shocked, come out that quick on a Saturday and not even charge extra! i'll never use any one else for my plumbing needs. thanks guys!!
Roto-Rooter
  5 by Eric K.
Our service tech, Jason, came quickly, was courteous, friendly, and knowledgeable, and considering the last minute Sunday afternoon job, the price was reasonable, especially with the internet coupon.
Roto-Rooter
  5 by Bill F.
Kudos to the technician Don!! Excellent workmanship, very courteous...
Roto-Rooter
  5 by Neil K.
Excellent and speedy work.
Roto-Rooter
  5 by Jason R.
My serviceman Gabby was extremely helpful every step of the way. He went above and beyond in helping to clear my line and gave me suggestions to prevent further issues.
Roto-Rooter
  5 by Stephen W.
I had two service calls, the first on a Saturday afternoon, which was an emergency backed up sewer. Within two hour Steve, the technician, was at my home, unblocked the sewer and help explain the process for cleaning. He was very polite and knowledgeable. The second technician, a different Steve, ran a camera of my sewer for insurance purposes. He too was very polite and knowledgeable. I felt that my personal disaster was eased by the prompt service and explanations I received from Roto-Rooter.
Roto-Rooter
  5 by Paul G.
The tech did an outstanding job and explained everything. He was very professional.
Roto-Rooter
  5 by Wes S.
Justin couldn't have been nicer and more professional.
Roto-Rooter
  5 by Michael L.
friendly, knowledgeable, fast I would call roto-rooter the next time I have a drain problem.
Roto-Rooter
  5 by Brenda C.
Justin (tech# 3455) was very prompt and handled our plumbing issues quickly. I would definitely recommend him to anyone needing plumbing work for their home!
Roto-Rooter
  5 by Barbara B.
WITHIN AN HOUR AND 15 MIN. FROM THE TIME I CALLED FOR SERVICE, THE TECHNICIAN (JOE) WAS HERE, FIXED THE PROBLEM AND WAS ON TO HIS NEXT JOB. EVERYONE I TALKED TO FROM THE LADY WHO TOOK MY CALL TO THE TECH. WAS VERY PROFESSIONAL.
Roto-Rooter
  5 by Diana V.
Jeff cleaned out our sewer line after a back up and recommended a camera check. Glenn did the camera through the pipe and explained as he allowed me to watch the progress. Both gentlemen were curious, competent and professional, but Glenn is the one who gave me the pamphlet for writing a review and explained the sewer lateral program.
Roto-Rooter
  5 by Rick V.
The technician Jeff was very polite and very professional.
Roto-Rooter
  5 by Brandon B.
Jeff showed up within the time frame that I was given. After diagnosing the problem, he got right to work. After clearing the debris from the lines, he gave me preventative tips on how to keep them clear in the future. I was very pleased with the service provided.
Roto-Rooter
  5 by Mary J.
You guys are GREAT ! Another plumber wanted to charge $2900 and tear up the concrete and replace the plumbing. Your guy Glenn Roeder fixed the problem in ONE DAY for $200. I will recommend you to EVERYONE!!!!
Roto-Rooter
  5 by John M.
Josh was professional, courteous and friendly. He explained all he was going to and was very careful to keep everything clean and neat throughout.
Roto-Rooter
  5 by Ann R.
Keith was very professional, polite and did an excellent job.
Roto-Rooter
  5 by Timothy M.
Glenn did an excellent job. He was informative and very helpful. It was such a good experience. I fully recommend this company because of the level of service we received.
Roto-Rooter
  5 by Lisa H.
Ruth (phone) and Justin (service technician) both provided top-notch service. Exceeded my expectations...will definitely use again!
Roto-Rooter
  5 by Courtney R.
Great service. Went better than I hoped! Technician was wonderful. So glad I went with RotoRooter!
Roto-Rooter
  5 by Rebecca F.
Kevin was great. Very polite and professional.
Roto-Rooter
  5 by Jay H.
Very satisfied with service provided.
Roto-Rooter
  5 by Frank S.
Very nice and helpful
Roto-Rooter
  5 by Frank S.
Very nice and helpful
Roto-Rooter
  5 by Rick K.
None
Roto-Rooter
  5 by Kathryn L.
I didn't have a service call but i did speak with a kristin at your office. I had several questions about my main line and your service. She was very patient with me. The young lady answered all of my questions and even called me maam. It is very refreshing to call a place of business and speak with someone who has her attitude. You do not get that now a days. I did not advise her I was writing you. I just wanted to pass along my gratitude for the way she helped me. Thank you.
Roto-Rooter
  5 by Ann B.
None
Roto-Rooter
  5 by Paul M.
Patrick did a very fine job
Roto-Rooter
  5 by Sara J.
Quick and extremely courteous technician. I couldn't have asked for a better experience.
Roto-Rooter
  5 by Laura N.
We were very pleased with the prompt response to our call - especially on a Sunday! We are also very thankful that no upcharge is added for weekend service. Thank you for the excellent service!
Roto-Rooter
  5 by Richard S.
Carl was our service man and he explained everything thoroughly and performed the job with knowledge. We were very pleased.
Roto-Rooter
  5 by Walter C.
Excellent service
Roto-Rooter
  5 by Steve Z.
Glenn Roeder is great I would highly recommend him #4588
Roto-Rooter
  5 by Don M.
Steve Dressler did a fantastic job. Very Professional
Roto-Rooter
  5 by Laura S.
Tech 6691 Josh and his manager Chris were very through, clean, and neat. Our property was well kept and restored properly as was our sewer lateral. All of our questions and concerns were met. We appreciated them treating our home as if it were theirs. Thank you so much!!
Roto-Rooter
  5 by Aaron J.
Carl our technician #4567 was the best! I could not ask for more. He performed the job exactly as I had imagined it. If I could have done it, I could not do better than Carl. I recommend Roto-Rooter to anyone who has a plumbing issue. You will not be disappointed.
Roto-Rooter
  5 by John H.
We were very with Kevin's work and professional attitude. We are repeat customers of Roto-Rooter and would recommend your company to family and friends. Likewise, we would recommend and commend Kevin for his service to us.
Roto-Rooter
  5 by Lilly H.
The professionalism of the techs was excellent. They were here at the designated time both days and worked nonstop until finished, as well as cleaned up when finished; you would never know that concrete had been torn out! Aside from the above, what is also important to me is attitude; both men were friendly and patient--answering any question I came up with, and explained everything in "layman's terms". A quality company!!
Roto-Rooter
  5 by Richard M.
Serviceman was very polite & professional
Roto-Rooter
  5 by Paul D.
Jeff was super nice and professional. He arrived 5 minutes before his scheduled time which was great and was done within an hour. Great service!!
Roto-Rooter
  5 by Nicole A.
Steve was great! He worked fast and kept me informed of everything he was doing.
Roto-Rooter
  5 by Debra S.
What is there left to say? He was personable and very polite and did everything right.
Roto-Rooter
  5 by Tim M.
Excellent and knowledgeable seviceman. Explained problem & how to better maintain our drain system.
Roto-Rooter
  5 by Robert D.
Dan was great and very knowledgeable.
Roto-Rooter
  5 by Joseph M.
Serviceman was very personable.
Roto-Rooter
  5 by Eve F.
I was thrilled with the professionalism and friendliness of Chris! I would highly recommend to anyone needing quick service!
Roto-Rooter
  5 by Makalah B.
I appreciated the speedy response to my call. Thank you.
Roto-Rooter
  5 by Bob W.
Awesome service all the way around this event.
Roto-Rooter
  5 by Michael H.
The technician's name was Jason. He was by far the most courteous and careful technician of ANY KIND I have ever come to my house. He was tenacious and very specific in his diagnosis of my problem. Great guy and great company. Thanks!
Roto-Rooter
  5 by Jeanne S.
very satisfied
Roto-Rooter
  5 by Ed W.
Technician was professional and a nice guy.
Roto-Rooter
  5 by Ed W.
Technician was professional and a nice guy.
Roto-Rooter
  5 by Nancy H.
Very professional and courteous technician. Price for work done seemed a little high but we had not done any comparisons to other companies. Just glad the problem was solved quickly!
Roto-Rooter
  5 by David H.
None
Roto-Rooter
  5 by Ed B.
Dan #6694 was professional, knew his profession, explained in detail what he was finding and got our drain flowing in minimal time. Excellent service.
Roto-Rooter
  5 by Bill H.
Courteous and efficient
Roto-Rooter
  5 by Bill H.
Courteous and efficient
Roto-Rooter
  5 by Linda S.
Would have prefered to have more exact estimate before service was rendered. The plumber was very professional and courteous.
Roto-Rooter
  5 by Debbie D.
We had a messy situation and received a prompt, professional, and friendly solution. I am glad we called Rooter-Rooter.
Roto-Rooter
  5 by Joyce B.
Don tech# 6036 in St. Louis, MO was wonderful! He took the time to explain each of my situations and gave me my options of what to do. He did not pressure me to do any unnecessary work. He performed the job in a timely manner and cleaned up the area. I would not hesitate to call Roto Rooter again. I would recommend Don for any job that needs to be done. Joyce B.
Roto-Rooter
  5 by Pamela C.
Mike was the person who came out to work on my drains, and he was very professional and very nice. He was efficient and effective and I had a great experience.
Roto-Rooter
  5 by Susan W.
Mike was great, very nice & professional. Got my problem solved and and got my drain unclogged. About an hour after he left, the temperature in the house kept getting warmer. Checked the thermostat and panicked when i saw it at 76 degrees!! And then i thought to go down to the basement and check the switch to the furnace. Flipped the switch and thankfully the air came back on, he just forgot to turn the electric back on to the furnace/air conditioner...WHEW! Thought i had another repair on my hands!
Roto-Rooter
  5 by Robert S.
no complaints everything went well
Roto-Rooter
  5 by Kim V.
Thank goodness for Roto-Rooter! My main line backed up because of tree roots, yet again. This time it was 8:30 PM and I called immediately. I was advised that there were a lot of issues in my area and that the earliest that someone would be out was between 11 PM and 2 AM. The dispatcher called at 9:45 and advised that Justin (3455) was on his way, and sure enough, he was here at 10 PM. He snaked the line and cleaned out the roots...IN THE RAIN...and was finished up before 11 PM. He's also set us up on yearly clean out. He's amazing, as is your company. Thank you so much for being there when we needed the help.
Roto-Rooter
  5 by Gary M.
The technician #3455 arrived within 35 mins of the initial call. He completed an inspection and provided an estimate for the service. He explained the procedure and completed the service in a very timely and professional manner as if he was completing the service on his own home.
Roto-Rooter
  5 by Doris E.
John Zensen , Cable Technician #3201 did an excellent job using the camera to locate the problem with our sewer pipe. He explained everything he was doing and let me watch the video camera as he was searching. He found the problem, now all we have to do is fix it.
Roto-Rooter
  5 by Kira S.
The service provided was very well executed and the technician very helpful and polite. I was very please with everything! Thank you
Roto-Rooter
  5 by James C.
My tech, Mike, was courteous and thorough, expelling all steps and doing a great job. I was impressed with his and the company's professionalism. Kristine on the phone was also knowledgeable and helpful.
Roto-Rooter
  5 by Charles W.
Jason was on time and the drain was continuing to backup. He worked hard to Find the source and open the line. He opened the line and stopped the rising Water and all lines leading into the main line. His explanations were clear, he was Polite and we appreciate his expertise.
Roto-Rooter
  5 by Charles W.
Jason was on time and the drain was continuing to backup. He worked hard to Find the source and open the line. He opened the line and stopped the rising Water and all lines leading into the main line. His explanations were clear, he was Polite and we appreciate his expertise.
Roto-Rooter
  5 by Christine M.
The workman was pleasant and worked hard to make as little mess as possible. I felt informed throughout the service call (and prior). I will call RotoRooter first next time!
Roto-Rooter
  5 by Elaine T.
Robert was very helpful & knowledgeable & professional. His work was done in a timely fashion. Should I need plumbing work in the future, I hope Robert will be available to help me.
Roto-Rooter
  5 by Laura H.
Great service!
Roto-Rooter
  5 by Kendra D.
Tech was polite
Roto-Rooter
  5 by Kathleen S.
Dan was a sweetheart. Very nice and respectful
Roto-Rooter
  5 by Matt R.
Technician was great. Showed up on time, and was careful not to make a mess. Made 100% sure problem was solved before leaving
Roto-Rooter
  5 by Heidi C.
The service man was prrofessional, patient and knowledgeable.
Roto-Rooter
  5 by Robert A.
Glenn Roeder was honest, on time, polite, and cleaned up after the work was done. I appreciated his attitude and his attention to detail.
Roto-Rooter
  5 by Larry H.
Bill did a great job would like to have him back again
Roto-Rooter
  5 by Marsha C.
Steve gave me information and suggestions when I asked for them but no hard sell or a sense of wanting an opportunity to make more money over what I needed. He explained everything and gave reasons why it might be happening. He also kept with it until he solved the immediate problem, helped me plan the next step and made all the arrangements for me. In a situation that no homeowner enjoys, Steve was friendly, calm and supportive.
Roto-Rooter
  5 by Tammy H.
Joe was knowledgeable, respectful, kind, and very helpful. I would definitely request him on the next maintenance service call. Same day excellent service can't be beat!
Roto-Rooter
  5 by Beverly L.
Our service man was very knowledgeable and explained what the problem was and how to prevent future problems.
Roto-Rooter
  5 by Matthew C.
This was my second experience with Roto Rooter and it was very good. My first experience was exceptional. After calling because a Roto Rooter technician completed a job incorrectly (which sometimes happens), a second technician was immediately sent out and performed far more extensive work to correct the problem; I wasn't charged a cent and I also received a weekend call from the technician's boss to apologize for the mistake. This went above and beyond my expectations and earned my future business.
Roto-Rooter
  5 by Shannon H.
Kyle was fantastic! Very knowledgeable and professional. Thanks!
Roto-Rooter
  5 by Richard D.
The service technician that came to our home was extremely polite, friendly and very precise with his estimate of the job. I would recommend him to anyone.
Roto-Rooter
  5 by Jackie C.
I had "lost" my long-time plumber who retired and used Roto-Rooter for kitchen drain problem. Did not know until recently you did plumbing repair, not just main line drain cleaning. I was very impressed -- I have an old house, quirky plumbing and your tech figured it out and stayed to flush through a couple of times to make sure it was okay.
Roto-Rooter
  5 by Trish R.
Don was excellent. Polite and knowledgable.
Roto-Rooter
  5 by James R.
Service tech, Kyle, was great. Very informative on what was wrong, what was needed, on time, very courteous. Great experience.
Roto-Rooter
  5 by Jake M.
Very professional. Job done correctly the first time.
Roto-Rooter
  5 by Gloria F.
John was excellent!!
Roto-Rooter
  5 by Carolyn T.
Representative was extremely thoughtful, knowledgeable, and timely.
Roto-Rooter
  5 by Susan W.
Kevin was very helpful !!
Roto-Rooter
  5 by Katrina W.
Very good
Roto-Rooter
  5 by Dianeflynn F.
very nice young man
Roto-Rooter
  5 by Tim H.
Tech #3455 (Justin), was very courteous, professional, and knowledgeable about the problem and solution. He used his time very effectively, and described the process the whole way. I was very impressed with his professionalism.
Roto-Rooter
  5 by Richard S.
Gabby was great! Professional and thorough and in a timely manner.
Roto-Rooter
  5 by Mike B.
Everyone was very courteous and prompt. After an initial description of our problem, I was advised as to when I could expect a service response. I was contacted by telephone to advise that a technician (by name) was on the way. The technician described what caused my problem, and took care of the matter promptly.
Roto-Rooter
  5 by Jennifer S.
Jason was extremely professional, and a pleasant young man. I normally prefer to do business with local and smaller companies but I didn't have any referrals so I just called your franchise. I was pleasantly surprised. Jason is an excellent representative for your company, your brand and your service.
Roto-Rooter
  5 by Eleanor J.
Bob, #549, was wonderful. He did excellent work, and he is very nice . I will ask him to help me when I need help again because he knows wheat he is doing, and he is very honest.
Roto-Rooter
  5 by Mike M.
service was good
Roto-Rooter
  5 by William C.
John (#3201) was exceptionally diligent in addressing the immediate problem (plugged soil drain), but also invited me to consider TV exam. He was insistent we would find the vent (which, as it turned out, had been covered by more than 6" of soil by the previous owner. I appreciate his diligence and patience and hard work.
Roto-Rooter
  5 by Rosemary F.
John Z. # 3201 did an excellent job and was very professional. I really appreciated that he explained what he was doing and answered my questions.
Roto-Rooter
  5 by Nathen C.
WOW!! The gentlemen who came for the service I requested was very respectful, polite, outgoing, professional, knowledgeable, and effective. I will be calling for all my other plumbing needs. Roto Rooter has impressed me and will keep my business.
Roto-Rooter
  5 by David K.
Very impressive, within a few hours the service man was here to take care of our wet basement and replace the broken sump pump. He was very nice and polite, seemed to get the job done in a short time. We will certainly call Roto Rooter for any jobs that we ever need done again. Thank you Roto Rooter
Roto-Rooter
  5 by Robert P.
Service people very helpful and professional.
Roto-Rooter
  5 by Franklin K.
From the moment I called with a problem til the time the repair was finished I felt like I had called the right people. Everything was handled professionally and efficiently. Would recommend that you call Roto Rooter if you need a plumbing problem resolved.
Roto-Rooter
  5 by Jimmy M.
The tech was professional, courteous, and a real rock star. WOW.
Roto-Rooter
  5 by Becky D.
The problem was diagnosed quickly, resolved quickly and our service technician was willing to provide options to avoid the problem in the future.
Roto-Rooter
  5 by Richard B.
The service rep., Kyle, was very pleasant, knowledgable, and prefessional. If we need service again, while it might not be possible, we would love to have Kyle as our tech.
Roto-Rooter
  5 by Melisa K.
The service technician that came out to our house on 3/14/2014 was Justin and his service number is 3455. The invoice number was 17789368. Justin was just so great! he was professional and he worked quickly, and was on time. I would definitely recommend him to my friends and family.
Roto-Rooter
  5 by Heather G.
Roto-Rooter
  5 by Heather G.
Roto-Rooter
  5 by Charles R
Quick and professional. Tech was pleasant.
Roto-Rooter
  5 by Jim R
expert
Roto-Rooter
  5 by Connie W
I have had some bad experiences with some plumbing companies. I am glad that Roto-Rooter provides great plumbing service (other than cleaning drains). Im glad I saved the phone number because that toilet would have run to China by now.
Roto-Rooter
  5 by Marilyn A
Eric was an excellent plumber and I appreciate his great service!
Roto-Rooter
  5 by Wayne M
Very good
Roto-Rooter
  5 by Kathleem F
Kyle--very friendly, polite, efficient, competent!
Roto-Rooter
  5 by Marvin C
gabby provided personal,polite and professional servive of the highest caliber. he was prompt and very knowledgable,answering all my questions and concerns in a most effective manner. he presented your available services directly and was very willing to explain them to me.he was respectful of my property,was as neat as possible under the circumstances. i would consider him an outstanding representative of your company.
Roto-Rooter
  5 by Bob L
Technician Larry performed work in an outstanding fashion. Would contact Larry again.
Roto-Rooter
  5 by Mumtaz L
Techician was very good He is coming back to fix the problem
Roto-Rooter
  5 by Marla W
Technician was friendly and professional.
Roto-Rooter
  5 by Sheila G
Could not be more pleased . . . from the call-in to the completion everything was superior. Will continue to use this Roto-Rooter for all future services.
Roto-Rooter
  5 by Jean I
Very efficient and neat. He definitely knew what he was doing.
Roto-Rooter
  5 by Chris E
Our technician was great
Roto-Rooter
  5 by Roseann H
Ariel from the Brentwood office? was super. She was friendly yet professional. She told me everything she was going to do and why and also gave me helpful hints for good sewer line maintenance.
Roto-Rooter
  5 by Barbara P
Our technician, John Zensen (3201) was so pleasant. His shift ended at 10 pm yet he was called to our job at the end of his shift. He was here till 1:30 am. Very nice young man.
Roto-Rooter
  5 by Dan O
Technician was prompt, explained everything very well, and provided me options on next steps.
Roto-Rooter
  5 by Melissa M
Our technician was great. He provided perfect customer service, explained everything in detail and was efficient. No one likes to have to use this service but he made it about as pleasant as it could be! Thanks! We will recommend you and use you again!
Roto-Rooter
  5 by James P
Friendly and kind service, thank you roto-rooter for training and using great people. You can alway tell a good company by the people that work for it.
Roto-Rooter
  5 by John L
I called for emergency service for our business, Par Lounge, 1001 McCausland Ave., St. Louis, Mo. 63117. The operator working Sunday morning at 1:45 AM was great and got Mike, our technician, to our business on a timely basis to help avoid a flooded basement with all our inventory getting ruined. Mike was very good and professional. I thought you should know that you have two fine employees.
Roto-Rooter
  5 by Tana S
very prompt service response. thorough workmanship, conscientious, attentive. nice to be able to feel confident that there is a company & their employees can be counted on whenever you need service.
Roto-Rooter
  5 by Deidre E
I would like to send a special appreciation to Bob and Glen who really went up and above all expectations to make sure I had water for the Christmas holiday. I realize it was not an easy feat. My entire family thanks you both!
Roto-Rooter
  5 by Bob A
Gabby Mora came out and was a true pro. He was friendly and helpful.
Roto-Rooter
  5 by Robert F M
Kevin is very personable, provides great customer service and assists in clearly answering any questions. Kevin is welcomed to assist with my needs anytime.
Roto-Rooter
  5 by David C
Michael arrived on-time and was extremely professional and knowledgeable. He answered every question we had and was able to diagnose and resolve our backed up sink issue quickly and efficiently. Great first experience with Roto-Rooter!
Roto-Rooter
  5 by Robert R
The service tech John Zensen #3201 was extremely courteous. Both myself & my tenant were pleased with the service and his description of what he had to do to fix the problem.
Roto-Rooter
  5 by Chesus K
we had a great service man.
Roto-Rooter
  5 by Ray B
It was a weekend night and he was able to fix the problem.
Roto-Rooter
  5 by Marjorie G
The technician was professional, efficient, informative, and what he did worked. I needed a professional and got one. He called ahead to say he would be arriving in 30 to 45 minutes. I was surprised at the cost, but I am not familiar with plumbing costs.
Roto-Rooter
  5 by Rob B
Great job. You saved the day.
Roto-Rooter
  5 by Vincent S
Service Technician was very polite and friendly. He explained the process. He was prompt and efficient.
Roto-Rooter
  5 by Bridget F
diagnosised, evaluated the situation and help direct what needs to be done next.
Roto-Rooter
  5 by Tammy V
I think Jeff did a great job. He was extremely nice. I feel that he did the work of 2 people though. Kudos to Jeff!
Roto-Rooter
  4 by Sarah B
When I first called to make the appointment, the service person originally rescheduled for the following day. Once he showed up, he took a quick look, said he didnt have the tools to fix it (which was a simple drain clean out) and left. The second service person, John, arrived on short notice and promptly and professionally took care of the problem. Kudos to John!
Roto-Rooter
  5 by Sharon B
The service was fast and very well.
Roto-Rooter
  5 by Patricia M
Carl was great and he saved me from drowning in the kitchen!!!!!!! Thanks for the speedy service!
Roto-Rooter
  4 by Laura E
Roto Rooter came out within 2 hours of my basement flooding from backed up pipes and augered out the pipes and solved my problem. Thank you for your help on a very stressful day!
Roto-Rooter
  5 by Karen R
The service person was professional and did his job efficiently.
Roto-Rooter
  4 by Allison W
Very good service and very prompt appt scheduled.
Roto-Rooter
  5 by Philip B
John Zensen #3201 was very thorough and concerned about doing a good job and he did. He tested his work many times to make sure the problems were resolved. He is very personable and does a great job with customer relations.
Roto-Rooter
  5 by Philip B
John Zensen #3201 was very thorough and concerned about doing a good job and he did. He tested his work many times to make sure the problems were resolved. He is very personable and does a great job with customer relations.
Roto-Rooter
  5 by Philip B
John Zensen #3201 was very thorough and concerned about doing a good job and he did. He tested his work many times to make sure the problems were resolved. He is very personable and does a great job with customer relations.
Roto-Rooter
  5 by Philip B
John Zensen #3201 was very thorough and concerned about doing a good job and he did. He tested his work many times to make sure the problems were resolved. He is very personable and does a great job with customer relations.
Roto-Rooter
  5 by Philip B
John Zensen #3201 was very thorough and concerned about doing a good job and he did. He tested his work many times to make sure the problems were resolved. He is very personable and does a great job with customer relations.
Roto-Rooter
  4 by Andrew W
Was unclear about if in the long run I needed the drainage pipe replaced or fixed. Did give me some good tips on how to prevent it from happening, but just wanted to know if it was a short term fix or if a bigger job is needed down the road.
Roto-Rooter
  5 by Ashley C
Mike, our technician, was friendly and professional. He came in, told us the problem, and got to work straight away. From the minute I called Roto-Rooter to the minute the technician left it was a total of a little over an hour. Great service!
Roto-Rooter
  5 by Heidi S
Poor Robert has been out 3 times in the past week fixing our broken pipes. He always has a smile for us and is very professional. We would call Roto Rooter anytime we need service.
Roto-Rooter
  5 by Melinda A
John was very polite and courteous. He explained what he was doing and I felt comfortable asking questions. He put all the pipes back together under the sink and made sure there were no leaks.
Roto-Rooter
  5 by Gregg D
Paul, did a great job. Was courteous, friendly, and professional. Would certainly recommend his and your services to others.
Roto-Rooter
  5 by Ed S
Terry, our technician did an excellent job clearing our kitchen drain.
Roto-Rooter
  5 by Lucy W
The man was very nice.
Roto-Rooter
  4 by Sally L
Did good job. Worked outside in cold weather.
Roto-Rooter
  5 by Joe W
Service tech Gabby was excellent! It was a very cold night after 8 and he had been working all day ... but still extremely upbeate, informative and helpful! Best service tech I have ever had!
Roto-Rooter
  5 by Michael H
Gabby #3378 did a fantastic job for us. I would highly recommend his service again.
Roto-Rooter
  5 by Patricia M
Carl was very professional and was extremely careful to not make a mess. He scheduled the appt. for the person with a camera to do the next step for us and we were very satisfied with his work. Thanks, Carl!
Roto-Rooter
  5 by Judy O
From the person answering the phone, to the scheduler, to the service people, all were polite, cheerful, and a pleasure to deal with.
Roto-Rooter
  5 by Linda K
Excellent service. Tech was very professional.
Roto-Rooter
  5 by Robert P
I had noticed a plumbing problem about 7:00 p.m. in the evening so we gave Roto=Rooter a call and within 20 minutes your technician John had arrived and was on top of the problem, his advice was right on, he explained everything to us, he said that two major back-ups in 6 months was indeed a red flag and we should probably get a camera picture through our roof vent, we agreed so John contacted Glenn to set up for the camera the next day and Glenn even was able to come out earlier for us. Glenn also explained the options depending on what the camera shows, as it turned out the camera showed a large broken main pipe, we filled out forms for the St. Louis County repair program and Glenn took care of the paperwork needed and sent it into the County for us. He also advised us what to do if there was another back-up before the County accepted a bid on the repair, He gave us his phone number and he would do an Emergency repair form. So we are on our way to a full repair. John and Glenn both are exemplary employees, very professional and knowledgeable in their trade, courteous and willing to go the extra mile, they are an asset your company. As far as we are concerned Roto-Rooter is number one and we will pass it on to prospective customers. Thanks-- Bob and Margaret
Roto-Rooter
  5 by Thomas M
John took good care of us!!!
Roto-Rooter
  4 by John W
I was happy with the sevice, the technician was very courtiess and seemed knowledgeable.
Roto-Rooter
  5 by Tom M
Our Serviceman Kyle was very nice and explained everything he was doing and made suggestions to prevent this from happening again.
Roto-Rooter
  5 by Thomas S
The whole experience was hassle free. From scheduling the service to our tech showing up. When he arrived he was polite and professional. He was very knowledgeable and efficient with our service. Thank you Patrick.
Roto-Rooter
  4 by Robert J
Wish His Shoes were Mud free . He should have had Plastic covers over them . Tracked Mud all over the Carpet as he walked threw the House Meany times to and from His Truck . also should have a Different Power Cable for inside . The one he had Sprayed duty Water out From his last stop as it turned . Got on the Door and Carpet . We cleaned it up after he was gone He was a Very hard Worker . My Wife gave Him a Tip for his Hard Work .
Roto-Rooter
  5 by Amy N
We had a leak above our water heater which kept putting out the pilot light in the water heater. Our technician came to our rescue (in 4 of snow) to fix the leaky pipe, thus allowing for us to have hot water again. During this bitter winter, we wouldnt have lasted long without hot water! We can count on Roto-Rooter to save the day!
Roto-Rooter
  5 by Trevor G
Service was great , tech was great, nice and friendly.Thought 260 for a drain cleanout was a little steep. but overall was super happy with the service provided thanks
Roto-Rooter
  4 by Cynthia C
He was not able to fix the problem, but he was knowledgeable, professional and friendly. Would use again in an emergency situation.
Roto-Rooter
  5 by Carol S
The technician (Mike) arrived earlier than expected, was very professional, efficient & friendly. He finished the job quickly & cleaned up the mess. We are very satisfied.
Roto-Rooter
  5 by Danielle D
Michael was outstanding in his service and professional knowledge. He evaluated the situation with our drains and repaired the problem within 30 minutes . However, Pat from Chicago, could have been more professional over the phone. This comment does not reflect the fantastic service we received from Michael, the technician. Would highly recommend him and Roto-Rooter to others.
Roto-Rooter
  5 by Carol S
The technician arrived before promised time, was friendly & efficient. I am very satisfied.
Roto-Rooter
  5 by Richard B
Friendly knowledgable plumber. Good result
Roto-Rooter
  5 by Richard B
Thank you for the prompt, professional service.
Roto-Rooter
  5 by Dennis D
Steve Dressler was the service technician that came to my house. I cant say enough positive things about him. He was knowledgable, professional, helpful, efficient, and honest. I have used root-rooter numerous times, but Ive never had someone come close to doing their job as well as Steve.
Roto-Rooter
  4 by Tina M
John Zensen was very helpful and professional. He saved us from having to cancel my daughters birthday party!
Roto-Rooter
  5 by Frederic W
Great Job!
Roto-Rooter
  5 by David N
I wanted to bring the outstanding service we received from our technician, Dan, to your attention. He was friendly and personable, took time to clearly explain our options and potential problems, let us know exactly what he was doing, and worked quickly and conscientiously. Weve had several technicians to our home over the years, but Dan stands head and shoulders above them. Thank you!
Roto-Rooter
  5 by Diane R
The technician I had was very professional and knowledgeable about the area I live at. He also give me pertinent information on how I might proceed so that I could achieve a more permanent solution.
Roto-Rooter
  5 by Elizabeth F
Mr. John Zensen was a very kind person. He was upset when the clog would not realease....now the big guns the jet.....
Roto-Rooter
  5 by Michael H
I was happy with the service, especially that the technician was able to come out on a Sunday evening to ensure the issue was taken care of. Fast and friendly service.
Roto-Rooter
  5 by L M
The man that came was exceptional. He knew his business and did a great job.
Roto-Rooter
  5 by Jeanie W
Technician was very friendly and knowledgeable.
Roto-Rooter
  4 by Kathy E
We were very satisfied & happy to have our problem resolved. Our technician was knowledgable & worked very hard. I am wondering is it common practice to leave the mess that clogged the pipes? Its a nasty job - but given that we paid for the service I was surprised to see the pile of nastiness left in our front yard.
Roto-Rooter
  5 by Jeanie W
The technician was friendly and knowledgeable.
Roto-Rooter
  5 by Steven L
Made my appointment on-line at 8 am. Recevied a call by 9 that the tech would be at my house by 9:30. The tech (Larry Employee No. 6410) was on time. He listened to my problem. Suggested a solution promptly. Larry was very courteous and completed the job. He was very efficient.
Roto-Rooter
  5 by Jason M
The technician, Don, was very professional and down to earth. He offered several suggestions on best action for repairs and insight into ways to save money. Don was ultimately one of the friendliest and best technicians I have worked with.
Roto-Rooter
  5 by Nancy M
John Zensen (#3201) was very polite, knowledgeable and efficient.
Roto-Rooter
  5 by Rose W
The technician was experienced and took great strides to ensure the line was clear. He used different attachments on the snake and fed it through several times.
Roto-Rooter
  5 by Joe Z
Jeff arrived on time and did an excellent job. I would definitely recommend him and the company to others.
Roto-Rooter
  5 by Frances C
The tech , whose name is Justin, #3455 was extremely polite. He also was very knowledgable about what he was to do. It did not take him long to figure out what the problem was. He was very efficient and let me know everything he had to do. I would recommend asking for him if I had any other problems. His performance was excellent.
Roto-Rooter
  5 by Bonnie C
Came quickly and Steve was very professional
Roto-Rooter
  5 by Justin S
Service Tech Justin was awesome. He was very personable, professional and explained the process and answered our questions about this and other Roto Rooter services.
Roto-Rooter
  5 by Wendy C
The service was excellent!
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License:   St Louis: #311, #P8061, #D8061 St Charles: #P3639A, IL: #058-191016
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