Smithfield, NC Rate location (8 Reviews) Call Now 919-546-8689

Roto-Rooter Smithfield, NC: Customer Reviews & Testimonials

When you need experienced plumbers in Smithfield, NC, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Smithfield, NC

Great job, diagnosed, found the issue and plumbing issue resolved. The service man was very professional and knowledgeable.
Al G. | Smithfield
I would like to very highly commend & express my praise of the customer service experience that I had with service technician, Jack Fried, when he came out to my home yesterday evening to repair the bathroom toilet. I had attempted to repair the toilet myself with an individual part that I had been to told to buy from Lowe's, but that attempt was not successful at all. The entire toilet kit was needed to get the toilet back in working order, & Jack immediately determined the situation & then promptly began the process of replacing all of the parts. His professionalism & attention to detail was so very much appreciated, as I noticed by his ensuring that he retrieved out the new part that I had placed in so that I could return it for a refund, as well as his staying with the job for as long as it took to make sure that everything was indeed back in working order. I really appreciated his dedication to giving every bit of effort possible & his concern to make sure the job was done right, especially considering that the normal workday hours were very much winding down, & that he would still have a considerably long drive ahead to return home. Service technician Jack Fried was a very exemplary customer-friendly oriented & outstanding professional in every way possible, & I hope that my highly praising recommendation of him will resonate throughout the company to provide & continuously promote recognition of his extraordinary manner of customer service!
Forrest J. | Smithfield
The tech came out and fixed the problem in a timely manner, he was knowledgeable & impressionable. Thanks, Mrs. Allen
Irving A. | Smithfield
John, our plumber was excellent. He answered our questions and helped us troubleshoot and solve our problem. We even got everything fixed a day earlier than expected.
Janelle B. | Raleigh
David Guin was very attentive to detail. He worked fast and did an excellent job and cleaned up before left. My problem is fixed and I feel like it is not going come back because of the way David worked on my problem. I say David is a world class plumber. Thank you for sending him to me and the next time I call I'd like you to send me David.
Harold S. | Raleigh
David Guin in the Raleigh area for Roto Rooter came to unclog a kitchen drain. He worked quickly, efficiently and saved us some money by plunging the line rather than using the "snake" as we've had to do several times in the past. I am always pleased with the standard rates any day!
Page W. | Raleigh
This was a must have service call for my 87 year old elderly parents. They are on a fixed income and a senior discount would have been nice
Don M. | Raleigh
Hard worker didn't mind getting dirty. Wanted to find problem as well as fix. Wonderful employee.
Sharon C. | Bahama

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