The Durham Plumbing Experts You've Trusted
For Over 80 Years
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No Extra Charge on Nights, Holidays and Weekends

Durham, NC Plumber, Providing Emergency Plumbing and Drain Service

Downtown Durham, NCKeep your home or business running smoothly. Roto-Rooter's plumbers in Durham provide full-service commercial and residential plumbing services 24 hours a day, seven days a week, 365 days a year. So whether you have a clogged drain on a Sunday, need your water heater repaired on Thanksgiving, or need to schedule your maintenance services during regular business hours, you can count on your Durham plumber to be there.

Trust the Local Experts

At Roto-Rooter, our Durham, NC, plumbers live in the areas they serve – which means that they understand how the soil, the weather and even city ordinances can impact your plumbing and your projects.

In addition to understanding the intricacies of the area, our Durham plumbers are also trained to the highest industry standards. From their initial education and licensing to the on-going training that all of our technicians receive, you can rest assured that our teams use the best tools and practices to get the job done right.

To schedule your appointment or to request an estimate, call 919-598-0255, or use our secure online form.

From an experienced workforce to local information, discover all of what Roto-Rooter can offer:

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Roto-Rooter Plumbing & Drain Services
Manager:

Phone:
919-598-0255
Address:
331 W Main Street
Suite 308
Durham, NC 27701

Durham Plumbing & Drain Solutions

  • No Extra Charge - Nights, Holidays & Weekends
  • Emergency Service
  • Available 24/7
  • Trusted & Recommended Since 1935
  • Licensed & Insured
  • Full Service Plumbing & Drain Cleaning
  • FREE Estimate
  • No Hassle Guarantees

Serving the entire Durham area including the following communities:

Cary Chapel Hill Raleigh Wake Forest
Roto-Rooter Plumbing & Drain Services
Manager:

Phone:
919-598-0255
Address:
331 W Main Street
Suite 308
Durham, NC 27701

Customer Reviews

Roto-Rooter 4.9 out of 5 based on 133 ratings. 133 user reviews.
Roto-Rooter
  5 by Edward R.
expert service wayne newsome plumber #3112
Roto-Rooter
  5 by Sueli T.
I am very happy with your work. Done fast and on time. Thank you
Roto-Rooter
  5 by Jan E.
A water pipe was pierced while installing a shelf in my laundry room on Sunday afternoon about 7:00 PM. My first call was to Roto-Rooter for this emergency. The service was quite professional beginning with my initial call. I was told that a serviceman would arrive before 9:30 PM. About 8:00 I received a call that the technician was nearby and would arrive soon. Mustafa was very pleasant to work with. He assessed the situation and gave me the estimate for the work which was very reasonable. I was told that I could reject the estimate with no repercussions. Mustafa went about the job and was finished before 9:00 PM. This was a very pleasant experience under the circumstance.
Roto-Rooter
  5 by Doug P.
very happy with the service prompt and very nice. wayne did a great job.
Roto-Rooter
  5 by Mark J.
Wayne did a great job. Was very patient with questions and took good care to keep the area clean.
Roto-Rooter
  5 by Carolyn B.
John and Jose were lovely and got the job done quickly.
Roto-Rooter
  5 by Barbara S.
However, we were very upset to receive a phone call on Friday night at 10:00PM asking us to schedule a time for the camera check of our pipes. We will not be scheduling this free service or answering our phone from roto-rooter
Roto-Rooter
  5 by Clara N.
The service was done well and they were very neat. They came on a cold rainy day but were very pleasant and polite. The job was very well done.
Roto-Rooter
  5 by David R.
Fantastic service! Technician's arrived well within the time frame promised. They were very helpful in explaining what was going on, and friendly too! I would definitely recommend them to others and would call them again if I ever had any problems.
Roto-Rooter
  4 by Town Of A.
He was very nice and knew what he was doing.
Roto-Rooter
  5 by Chris S.
was very prompt and professional. We were without hot water, which is also our source of heat for the house. Unfortunately we needed a part which was not available at 9:00 at night. Our Technician (John) showed a lot of concern that we were going to be without heat on one of the coldest nights of the year. He tried a couple of things to try and get the heater to light so we could at least have one cycle of hot water to no avail. but he tried. Thank you for your service.
Roto-Rooter
  5 by Edward F.
If you send me any more emails or try to contact me then I'll take my business elsewhere next time --- I answered the survey because I have really been satisfied with the service provided by your company and I would definitely call your company again when I need your services, but I really don't want any more emails, etc. Thank-you!!
Roto-Rooter
  5 by Jackie D.
The technician did a great job and he cleaned after himself. He left no evidence of the repair. I have a new water heater and I am very happy.
Roto-Rooter
  5 by Niranjala R.
I'm really happy with both service person & the receptionist. They are so friendly & efficient. Price is also reasonable, compare to others. They responded very quickly. I'm a satisfied customer. Thank you.
Roto-Rooter
  5 by Gary C.
Nakwan Walker is always a pleasure to work with, excellent work ethic, personable,freindly. I would recommend him to anyone.
Roto-Rooter
  5 by Janet L.
It took 3 service calls to figure out the problem(complicated). The last technician, Desmond, was just excellent. He listened to me, found the best way to get into the wall to reach the leaking pipe. He was very careful in removing the paneling and repairing the wall will be easier. Made sure everything was cleaned up and working properly before he left.
Roto-Rooter
  5 by Priscilla H.
I was ensured that the tech would arrive around 7:00, unfortunately another job delayed him. I received a complimentary call every hour until he arrived. I truly appreciate that. Thank you, looks like I will be needing some serious work done to the pipes, not because of something I did, but because of someone else short comings.. I think the ball fell somewhere else now I have the problem. Only income in this house is mines. I know God will make a way somehow. This problems has to be fixed if I am going to keep this property. Been here 27 years. I am so thankful. Merry Christmas and my prayer for you and yours a very prosper New Year to you all.
Roto-Rooter
  5 by Paul D.
xxx
Roto-Rooter
  5 by Francine Ed P.
ROBERT WATSON AND WAYNE WERE VERY PROFESSIONAL. POLITE AND VERY CLEAN. THEY EXPLAINED EVERYTHING TO ME AND MADE SURE I WAS SATIFIED WITH THE SERVICE. THANK YOU. I WILL RECOMMEND YOU AND ALSO USE AGAIN IF NEEDED
Roto-Rooter
  5 by Page W.
David Guin in the Raleigh area for Roto Rooter came to unclog a kitchen drain. He worked quickly, efficiently and saved us some money by plunging the line rather than using the "snake" as we've had to do several times in the past. I am always pleased with the standard rates any day!
Roto-Rooter
  5 by Page W.
David Guin in the Raleigh area for Roto Rooter came to unclog a kitchen drain. He worked quickly, efficiently and saved us some money by plunging the line rather than using the "snake" as we've had to do several times in the past. I am always pleased with the standard rates any day!
Roto-Rooter
  5 by Maura M.
technician Su #2765 was excellent. He was professional, competent and efficient.
Roto-Rooter
  5 by W G W.
Chris, our technician, was proficient and professional. We are quite pleased for a job well done! Thanks Roto-Rooter.
Roto-Rooter
  5 by Bill G.
The service technician was able to make sense of the situation, make a plan of action, and finish with no complications. Please make sure that he is complimented on doing a great job.
Roto-Rooter
  5 by Steve Sheila P.
Nothing will put you in a panic any faster than a water backing up into your bathroom from a clogged sewer line. On a Sunday afternoon, it is difficult enough to get anyone to respond to your calls for help, but Roto-Rooter did!!! Our technician was Dave and he was absolutely great!!! My husband and I were amazed at the technology involved in such a "dirty job". Not only did Dave unclog our sewer line, he showed us (with his little camera) where our problem was located, why we had the problem in that area and how it could be corrected to prevent future problems. All the while Dave was professional, congenial and ever so patient with my "50 questions". Hopefully, we will not ever have to deal with a sewer line crisis again, but you can bank on this one thing if we do. We will call Roto-Rooter and we will ask for Dave! Sheila & Steve Wake Forest, NC
Roto-Rooter
  5 by Wanda D.
Good
Roto-Rooter
  5 by Donna A.
Desmond provided excellent service and provided tips to avoid the problem in the future.
Roto-Rooter
  5 by Sharon C.
Hard worker didn't mind getting dirty. Wanted to find problem as well as fix. Wonderful employee.
Roto-Rooter
  5 by Sharon C.
Hard worker didn't mind getting dirty. Wanted to find problem as well as fix. Wonderful employee.
Roto-Rooter
  5 by George F.
David Guin was on-time, had our issue under control very quickly & did a fantastic job!
Roto-Rooter
  5 by Joseph S.
David Guin was prompt, professional, courteous, and friendly. The kitchen drain clog was difficult to reach and dislodge, but he was ultimately successful after trying alternative solutions. I would recommend him highly. Good job.
Roto-Rooter
  5 by Harley E.
Wonderfully demeanor-ed David was exceedingly kind and helpful and patient going beyond expectations to address our exterior faucet leak. Looking forward to seeing him again some day...
Roto-Rooter
  5 by Katherine G.
Excellent service by Desmond.
Roto-Rooter
  5 by Michaeleen H.
Knowledgeable service tech
Roto-Rooter
  5 by Tammy K.
Chris was very informative and fast.
Roto-Rooter
  5 by Dorothy K.
Technician was very through and did not give up on unclogging our drain.He was very polite and explained everything that was being done to us
Roto-Rooter
  5 by Leslie B.
We were very pleased with the service provided. Your technician, Robert Watson, was professional and solved our issues in a timely manner.
Roto-Rooter
  5 by Kerr L.
Steve is an outstanding employee. You are no better than the people who work for you and he represents you well
Roto-Rooter
  4 by Bob S.
very friendly technician
Roto-Rooter
  5 by Rory D.
The two men that came to the house this morning answered all my questions and were nice. They went to purchase the toilet handle that had gone bad and replaced it without any trouble.
Roto-Rooter
  5 by Rory D.
Your service technician, Herbert, went above and beyond on the service he provided me this morning. The services he performed were excellent. I have not had such quality service from any technician in a long time.
Roto-Rooter
  5 by Karen L.
Though later than the expected appointment I was contacted for reassurance that a service provider was on the way.
Roto-Rooter
  5 by Mary C.
Service was excellent. Technicians were efficient, courteous, and helpful.
Roto-Rooter
  5 by Jim H.
Matt is great! You should give him a raise.
Roto-Rooter
  5 by Grady J.
All OK but after serviceman left I noticed a small leak under sink on an unrelated hose but next to the one that was worked on. I was able to fix.
Roto-Rooter
  5 by Beth W.
Great technician, very professional and friendly.
Roto-Rooter
  5 by William O.
Gentleman was very helpful, and informative
Roto-Rooter
  5 by Anita P.
Jose was very good. He tried his best to expedite the fix since we are a hotel.
Roto-Rooter
  5 by Kimberly J.
I have used Roto-Rooter on about four other occasions. However, this was one of my best experiences. John, the technician, was able to fix my toilet and confirm my main sewage line was clear in a very efficient manner!
Roto-Rooter
  5 by Sarah R.
Great & quick service!
Roto-Rooter
  5 by Calvin D.
I am well please so with Svc rendered.attitude of dispatcher to tech's during the wrk was excellent
Roto-Rooter
  5 by Barbara M.
Technician was professional, efficient, and helpful with explaining what needed to be done.
Roto-Rooter
  5 by Kelly M.
Chris Lane provided EXCELLENT customer service - very hard to find these days. Not only did he know exactly how to fix the problem, he also did it very cheerfully and with a smile-again, rare to find! Will recommend him to friends who need a plumber.
Roto-Rooter
  5 by Janelle B.
John, our plumber was excellent. He answered our questions and helped us troubleshoot and solve our problem. We even got everything fixed a day earlier than expected.
Roto-Rooter
  5 by Jackie I.
John and his team did an excellent job evaluating our problem and adjusted to additional obstacles he discovered as their work uncovered the ultimate source of our drain blockage. Repair was made and job site left very clean and tidy. These guys were very professional and courteous throughout the process. John even called the prior afternoon to advise their arrival would be delayed by one hour.....then arrived promptly as promised.
Roto-Rooter
  5 by Joyce C.
Jose was wonderful!! He was so knowledgeable and understanding. I plan to call him to put the toilets back in.
Roto-Rooter
  5 by Phillip Jr B.
Mr. Herbert was excellent. A man who definitely knows his trade. Thanks!!!
Roto-Rooter
  5 by Jeff W.
Chris was very helpful. Even steered me towards Angie's list for coupon.
Roto-Rooter
  5 by Pansy D.
VERY SATISFIED WITH SERVICE
Roto-Rooter
  5 by Pansy D.
VERY SATISFIED WITH SERVICE
Roto-Rooter
  5 by Bob G.
Very friendly service from the initial call to the completion of service.
Roto-Rooter
  5 by Janice M.
John was very professional, very helpfull. He explained what he had done and answered any questions I had.
Roto-Rooter
  5 by William Evelyn R.
Su. was great!! very professional. we are members of Angie's List. The coupon help us so much! would like to work with Su, in the future, he knows just what to do!! Thanks so much!!
Roto-Rooter
  5 by Linda T.
David Hugee was wonderful. he really saved our lives today. thank you and him so much.
Roto-Rooter
  5 by Rob B.
Great techs... In and out quickly...
Roto-Rooter
  5 by Chuck R.
The tech David 839 was excellent. Very professional and personable. I enjoyed our interaction while he was here. He explained clearly what procedure he was doing and what the findings were. Thanks.
Roto-Rooter
  5 by Minerva C.
I was pleased with the response time, service, thoroughness and education that the technician provided me with.
Roto-Rooter
  5 by Laurel W.
The service person Jeff was very professional and knowledgeable.
Roto-Rooter
  5 by Samantha B.
The tech showed up within the expected time and took a look at a couple of issues I had. He told me what I needed to get to fix the first problem (a running toilet); the seal that was leaking isn't regularly found in the big box stores, so I need to call the manufacturer and get the part sent to me. The other problem was a leaking toilet; he removed the toilet and showed me that the flange was sitting too high and the wax ring had completely disintegrated, which was why it was leaking. He replaced the wax ring, reset the toilet, and also replaced the fill valve so the toilet would be quieter and more efficient. He finished everything in less than an hour and a half. Very polite, very professional.
Roto-Rooter
  5 by Joyce P.
Desmond was the tech. I am a Sr. Citizen. He was very attentive to some medical issues I have. He was very thorough in explaining things to me I did not understand-using pics along with his dialogue. He explained every procedure he would be going through. An excellent service man.
Roto-Rooter
  5 by Lisa V.
Great service
Roto-Rooter
  5 by Rob V.
Phil was very friendly, explaining everything that he did.
Roto-Rooter
  5 by Mary F.
none
Roto-Rooter
  5 by Hwaam L.
The expansion tank for the water heater was replaced with appropriate air pressure against the house water pressure. Checked waste vent for gurgling noise by a house inspector. No issue was found.
Roto-Rooter
  5 by Morgan R.
My issue stems from the call system. On several occasions, I inquired about the likelihood of service on the day of my emergency. Initially, I was told it was possible, then later calls were met with less informative & more procedural types of responses. Call came in very late which relayed the no-go for the day of the call. When the technician arrived the next morning, I was informed he was FREE on that day had he been contacted. This was an urgent need and the phone system seemed unable to allow for this urgency. However, my technician was genuine, courteous and responsive. Couldn't ask for a better face-to-face experience.
Roto-Rooter
  5 by Kris R.
Tim our service person was extremely good. Kudos for him!!! He is the reason I am filling out this survey.
Roto-Rooter
  5 by David N.
Only prob was that first tech sent didn't know how to repair the prob. I had to wait an extra day for the right tech, William, who was outstanding!!
Roto-Rooter
  5 by Ava W.
Paid a lot for the service but problem was not resolved they have to come back and will still charge a lot
Roto-Rooter
  5 by David H.
Was very happy the problem was solved very quickly. The technician was very considerate and very knowledgeable. Good personable and knew what he was doing. Very we'll satisfied!!!!
Roto-Rooter
  5 by Thomas B.
tough job, performed well, on a Sunday night. What's not to like?
Roto-Rooter
  5 by Paula F
I always call Roto Rooter for my plumbing needs....and I have a plumbing challenged home.
Roto-Rooter
  5 by Maxine C
I feel like the service person understood our problem and was extremely helpful in helping us get in touch with the City of Raleigh to resolve our issues.
Roto-Rooter
  5 by Richard L
He was late, BUT, having been in the service business in my past, I understand! Su did an excellent job, listened, knew his business and equipment and did exactly what I asked. Hes is an excellent worker.
Roto-Rooter
  5 by Robert L
Plumber was very knowledgeable and helpful.
Roto-Rooter
  5 by Karen F
The service technician that came to my house was excellent. He was so helpful and one of the most polite people I have ever met. He delivered excellent customer service.
Roto-Rooter
  5 by Barbara W
Although my toilet is not completely fixed, it is old and I plan to buy a new one. Unfortunately I am expecting guests so I needed a quick fix...
Roto-Rooter
  5 by Marcia L
Your service repairman, Mr. John Deirick is the best. I have used your service twice within the last 6 months and he has always been professional and his work has been superior. Thank you and Merry Christmas to all!
Roto-Rooter
  5 by Marcia L
Your service repairman, Mr. John Deirick is the best. I have used your service twice within the last 6 months and he has always been professional and his work has been superior. Thank you and Merry Christmas to all!
Roto-Rooter
  5 by Marcia L
Your service repairman, Mr. John Deirick is the best. I have used your service twice within the last 6 months and he has always been professional and his work has been superior. Thank you and Merry Christmas to all!
Roto-Rooter
  5 by Marcia L
Your service repairman, Mr. John Deirick is the best. I have used your service twice within the last 6 months and he has always been professional and his work has been superior. Thank you and Merry Christmas to all!
Roto-Rooter
  5 by Janie J
Linda answered the phone and took my request for a plumber. She has excellent customer service skills. David and Jose (I think that was his name) were polite, extremely professional. They answered all my questions and asked pertinent ones themselves. David is training Jose and I think he (Jose) will be a valuable asset to your team. David gave a quote for the job and every step of the way he explained what he was doing and answered all my questions intelligently. Thank you for excellent, prompt service. I will be calling again.
Roto-Rooter
  5 by Deborah W
Explained the process well.
Roto-Rooter
  5 by Rick W
Cory was outstanding, He came in accessed the situation, gave us 3 options. we chose the best option for us right now. He performed the work and went above and beyond in my opinion. He was very thorough and cleaned up well when the work was done. Represented RR in a very professional manner. VERY happy customer here
Roto-Rooter
  5 by Don P
John was the technician who did the work. I found him extremely knowledgeable, thorough, friendly and courteous. He did an excellent job in quick time and I am very pleased with the results. He should be recognized as a valuable member or your team. Give hime a raise!
Roto-Rooter
  5 by Susan S
Arrived on time, very courteous and personable, asked great questions to get to the likely cause of the problem, no charging me an exorbitant fee, lots of great advice
Roto-Rooter
  5 by Emilie R
Cody was amazing! I will definitely call your company again if I have plumbing issues in the future due to the exceptional service Cody gave us. Thank you!
Roto-Rooter
  5 by James W
John did a fantastic job, Very professional and knowledgeable. I was extremely pleased.
Roto-Rooter
  5 by Wayne M
My service person was Gary Wilkins. He was truly a wonderful person to work with. Very professional. It would be great if all technicians were as friendly and knowledgeable as he was.
Roto-Rooter
  4 by Deann G
I did not like the fact that the person that came out... did not call the order in to give info via phone. He ended taking a piece of paper with information that I hope will not be shared or used other than the amt applied. He also indicated that is how you guys do business... but other than that... he was polite, prompt and very good at what he does... Thank you for all you have done to make our lives easier.
Roto-Rooter
  5 by Anne B
I was very pleased with the affable nature and hard work of the young man who came out,Tim Mitchell. I am so happy we decided to call Roto-Rooter. Hope there is not a next time, but if there is, Ill know exactly who to call.
Roto-Rooter
  5 by Dom C
Great...
Roto-Rooter
  5 by James B
Excellent service. Fast and courteous. great people.
Roto-Rooter
  5 by Martha R
The guys were great and responded appropriately.
Roto-Rooter
  5 by Mike F
thanks to desmond we are very happy! m. flinn
Roto-Rooter
  5 by Steve H
The gentleman you sent out was very good. We appreciated his help and would recommend him. Very knowledgeable. Easy to ask questions / was able to answer all my questions. Thank you for sending him.
Roto-Rooter
  5 by Margaret R
Desmond was extremely courteous and respectful, as well as competent.
Roto-Rooter
  5 by Michele P
Tim was amazing and worked hard to get the job done. It was not an easy job!
Roto-Rooter
  5 by Vincent P
The person who came to the home was on time but he came from Durham, I could tell that someone else should have came who was closer. I received a call saying that someone would come about 1pm but that person was doing another job. I then had to call again after no one arrived, thats when the person from Durham came over. His timing was great but the first person didnt show up on time.
Roto-Rooter
  4 by Earl H
I was very satisfied in all respects with the work performed by the service technician . But information I provided in advance about how I preferred the work to be done was mishandled. However, afterwards I received a follow-up call from a company service rep, and was assured that this will not happen in future. As a result, I will likely use the companys services again.
Roto-Rooter
  5 by Shelia C
Great Service, professional technician, can be recommended to all my family and friends.
Roto-Rooter
  5 by Diane B
The service provider was professional and explained everything he was going to do. I was apprehensive about acquiring service because there are so many horror stories; but the service I received was excellent.
Roto-Rooter
  5 by Roger K
My technician,John was very friendly and knowledgeable. Gave a decent estimate of cost before starting work. Although the final cost was slightly more due to extra time involved. John explained all this to my satisfaction. Will recommend roto rooter.
Roto-Rooter
  5 by Patti D
Was exceptionally pleased with the service provided by both David Hugee and John Armour. Both kept me informed of what was going on, were respectful and cleaned up the areas beautifully. Though I hope not to need your services again, because of David and John, I will call Roto Rooter again. Also pleased that Carol kept me informed when schedules were delayed. Didnt like schedules being delayed, but at least I knew what to expect. Shows respect for my time. Thank you.
Roto-Rooter
  4 by Paul Kelly S
Thanks for sending a service technician so quicklly.
Roto-Rooter
  5 by Pete O
david was very personable and explained step by step what he was doing and cost of each thing he performed
Roto-Rooter
  5 by Pascal T
Excellent work done to my satisfaction in a timely fashion. Thank you
Roto-Rooter
  5 by Shannon E
John, tech 2961 was very courteous, polite, and professional. He completed the task in a timely manner. He came through the front door wearing booties (which wasnt asked, but very thoughtful). Overall, I was very satisfied with the service and will not hesitate in the future to use or recommend Roto Rooter.
Roto-Rooter
  5 by Melanie C
VERY SATISFIED WITH SERVICE
Roto-Rooter
  5 by Melanie C
VERY SATISFIED WITH SERVICE
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Memberships:
TAA Triangle Apartment Association
License:   #28234
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