Rochester, MI Rate location (15 Reviews) Call Now 248-646-1129

Roto-Rooter Rochester, MI: Customer Reviews & Testimonials

When you need experienced plumbers in Rochester, MI, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Rochester, MI

We were called promptly & told when the serviceman was coming. He was very professional & friendly. Cleared the blockage & explained everything he did, also cleaned the work area very well when done. Very pleased with the job he did.
Karen H.
I had a backup of the sewer drain in the basement every time I used the kitchen sink. I called on Saturday morning and they were at my house by noon and had the clog removed by 1:30. He was very professional and even left me with a treatment to use monthly. I was very impressed
Mona M.
Roto-Rooter did a great job repairing our clogged toilet. The repair man, Tim was professional, courteous and on-time. I will use Roto-Rooter for all my plumbing needs! Thank you!
have used roto rooter several times in past always did a great job. was able to get service same day. very good at there work.
Dan was a very knowledgeable and efficient tech. I would definitely recommend Dan and Roto Rooter to my friends and family!
Serge G.
Everything worked great after they left!
Kyle R.
As others have noted, there is currently no Google listing for 6480 Commerce as listed on the brochure - this review is for that location. After unsuccessfully trying to unclog a bathtub drain pipe, we called Roto Rooter. Aaron, technician number 377, was very prompt and efficient, arriving less than an hour on a Saturday morning after we made the call. By the early afternoon, we had a new drain pipe installed and the basement was cleaned up. We would certainly recommend Roto Rooter for Detroit-area residents in need of a plumber.
A Google User
I live in the Detroit area and needed a plumber. I thought I had a simple clogged drain and a leaking faucet. Darrell (387) from Roto-Rooter came out to fix it. Like many pluming jobs, what seemed like it should be easy, wasn't. Darrell hit one road block after another. Although he was here almost 6 hours total, I wasn't charged a dime over my original estimated price. Darrell was personable and never complained; he just stuck to the job until it was done. I appreciated his pleasant attitude and a job well done.
A Google User
We utilized Roto-Rooter to clean out the drains in our master bath (both the shower and the sink were backing up quite a bit). We went with Roto-Rooter because of the respected name and selected an appointment through the Detroit office. They sent out John F (381) to service our appointment. He was very respectful to keep our house clean (wore booties over his work shoes every time he entered) and was helpful in answering our questions. Overall, we were very pleased with the services we received (our drains are working great). We would contact the office again for future plumber services.
A Google User
March 14, 2012, This review is for the Westland location, 6480 Commerce Drive but the location is not listed in the address directory. My Tech Aaron (#385) was out because I was having issues with my upstairs bath backing up from basement floor drains. I'd had another plumbing company out 2 days earlier who after snaking said my only "other option" was to break up the basement floor. I wanted a 2nd opinion thus calling Roto Rooter. Aaron came out.reviewed the situation, listened to what had already been done & made his recommendation, he performed the work & corrected the issue..Aaron was awesome!! not only did he fix the problem but saved me thousands of dollars for something that didnt need to be done at all & gave me peace of mind in knowing he stood behind his work & saved this homeowner the stress & anxiety of having demo work done. A BIG KUDO to Aaron & RotoRooter of Westland..I will definately recommend Roto Rooter to friends & family in the future!!!!....Tom Klawender of Eastpointe, Mich
A Google User
The customer service representative who answered my phone early on a Sunday morning was very polite and cared about my problem. He scheduled a technician right away. It was prompt, fast, and friendly service. I would definitely use it again. The technician who came called me beforehand, arrived on time, and quickly and effectively took care of the problems I was having in my home. My bathroom sink no longer drips and my garbage disposal works great!
Elizabeth A. | Rochester
Because of a dip in my plumbing, the first service person sent out was not able to clear my blockage with the electric snake. He worked very hard (for 5 hours) and finally said the equipment he had would not clear the pipe. He made an appointment for the next morning with another service man who was equipped with a more powerful machine. They both came early the next morning and within an hour my plumbing was cleared. I was very impressed with how professional they both were and how well they cleaned up before they left and how careful they were while they were here. I would definitely use roto- rooter again.
Janet R. | Rochester
Quick, efficient, honest, problem solved to my satisfaction.
James B. | Rochester
I was so pleased with the group of men that came to my house to repair my under floor waste line break. They were kind, honest and friendly and most importantly, they knew their stuff. I would definitely recommend your company.
Shawn F. | Rochester
Normally when you call a business and the receptionist is on another call you get the rude "Hold please". Then the click to music playing. Never waiting for an opportunity for you to respond. Not at Roto-Rooter! Twice I was put on hold. In any other instance I would have hung up and called another service. But because of Regina and her polite manner I stayed on the line and scheduled the appointment. She not only waited for me to respond but apologized for the wait. I received a call that a technician named Joe would arrive within the hour. When the technician arrived he introduced himself. Joe also was personable and polite. Taking care of the plugged drain and giving an explanation of what was causing it. No one likes spending money on unforeseen issues or problems that occur. But from beginning to end the way I was treated and the manner in which this was handled by Roto-Rooter and their team made the experience bearable. I would not hesitate using them in the future or recommending their services to others.
Trena L. | Detroit
Sam Delli
Rochester, NY

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