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Roto-Rooter plumbers in Gramercy Park provide full service plumbing and drain cleaning, including maintenance and repairs, 24 hours a day. Roto-Rooter's Gramercy Park plumbers offer residential and commercial plumbing services that customers depend on for all of their local plumbing needs.

We do not charge extra for service on nights, weekends or holidays. And there’s no trip charge.

Trusted and recommended since 1935, Roto-Rooter is the premier provider of plumbing and drain cleaning services in Gramercy Park, NY. Homeowners and businesses depend on Roto-Rooter 24 hours a day, 7 days a week. Our specialty is emergency services. We stand by our estimates and guarantee our work. Your call will be answered by a trained customer service representative who will handle your request quickly and schedule service at your convenience

RR Plumbing Roto-Rooter
Manager:

Phone:
212-687-1662
Address:
Gramercy Park, NY

Gramercy Park Plumbing & Drain Solutions

  • No Extra Charge - Nights, Holidays & Weekends
  • Emergency Service
  • Available 24/7
  • Trusted & Recommended Since 1935
  • Licensed & Insured
  • Full Service Plumbing & Drain Cleaning
  • FREE Estimate
  • No Hassle Guarantees
RR Plumbing Roto-Rooter
Manager:

Phone:
212-687-1662
Address:
Gramercy Park, NY

Customer Reviews

Roto-Rooter 4.9 out of 5 based on 133 ratings. 133 user reviews.
Roto-Rooter
  5 by Mike S.
Excellent and professional service. Quick response time and quality work.
Roto-Rooter
  5 by Bruce C.
Outstanding service. Quick response. Really satisfied of the service from Roto Rooter.
Roto-Rooter
  5 by William C.
Excellent, profession, prompt service!!
Roto-Rooter
  5 by Charlene C.
Thanks for being so nice and friendly!
Roto-Rooter
  5 by Daniel S.
No complaints, job was completed in a timely and professional manner. Roto-Rooter was called the following week to install a new water heater and everything was done as professional as the previous job. Thanks!
Roto-Rooter
  5 by Bruce H.
Q. Wilson did a Great Job, answered All My Questions, walked Me through everything I needed to know. I have never been unhappy or dissatisfied with Roto-Rooter's Work, It's Always Top-Notch!
Roto-Rooter
  4 by Nanette F.
Very prompt and professional service. Jason was an experienced and efficient plumber. Will use your service again.
Roto-Rooter
  5 by Robert E.
This was my 1st time using Roto Rooter and I am very satisfied. technician Joseph Cox #620 was professional, polite and had my problem resolved in no time. Thanks for the great service. I can now go use the toilet without having fear that it will over flow. Now away goes trouble will go down the drain!!!! Thanks again
Roto-Rooter
  5 by Bob W.
Jerry came out this morning to provide an estimate to install a faucet in our tub. He was a little higher than the other two bids but called his manager and was able meet their bids. The job was not an easy install. He had to crawl into the attic and a very small space to install it. He was very nice and professional. I would call Roto Rooter and Jerry back for future jobs.
Roto-Rooter
  5 by Brazos Bend State Park T.
The plumbers were well qualified and completed all the work as specified. They cleaned up after themselves each day. Very courteous and respectful.
Roto-Rooter
  5 by Ben M.
The technician, Michael and his supervisor Keith did an excellent job.
Roto-Rooter
  5 by Debbie L.
I had a major pipe burst done to my sewer line and I am extremely pleased with the work performed by Roto-Rooter!!! My technicians, Mike & Wayne couldn't have been more knowledgeable or professional! They arrived promptly every morning working hard through a week of rain and then high heat! They always explained each step of the pipe burst process and answered all my questions. I know this big project was completed perfectly. They were also diligent with making sure the job site was cleaned up, and with the exception of the holes they had to dig, you can hardly tell they were ever here. I would highly recommend Roto-Rooter and specifically Mike & Wayne to anyone that needs their job done RIGHT!!! GREAT JOB GUYS and If I need other plumbing services I will call Roto-Rooter FOR SURE! Thank you from a very happy customer! Debbie L.
Roto-Rooter
  5 by David M.
To whom it may concern I David Molinar, praised technician 269 Sarabia. His customer service was so excellent, this next call I asked for him specifically. Exactly what I expected from him, with something extra. He was INCREDIBLY GRATEFUL for his recognition. He was thanking me, however I myself own a business and I know that the compliment is truly yours. Just and FYI David Molinar
Roto-Rooter
  5 by John P.
The Tech #198, John McCabe, was fantastic..Very professional...I am very pleased with the work done on installing our new propane water heater....I'm so very glad that I contacted Roto Rooter.. Great work done at a fair price...Thank you and kudos to you..
Roto-Rooter
  5 by Lindsay M.
I had scheduled an appointment with another rooter company and they came to our house, told us they knew they weren't going to be able to do the job easily, quoted us a ridiculous amount and thought they were going to have to dig up our floor. We turned them down and I called Roto-Rooter. I was told that I would have a tech out within 4 hours and would receive a 30 min call before. 4.5 hours later I still hadn't gotten a call - it was 930 at night and I am 9 months pregnant and exhausted. I called to find out where the tech was and it turned out the girl that I had spoken with never saved the appointment. The supervisor was able to listen to my phone call with the girl I scheduled with to find that it was a Roto Rooter error and a tech was immediately dispatched to my house. I was given a courtesy discount of 15% without having to beg for it or even ask. The tech called to tell me that he was on the way and dispatch also called to apologize again and let me know that the tech was on the way. The plumber, Brandon Abruzzo was absolutely wonderful I made sure to get his name to let you know how well of a job he did. He came in, was friendly, polite, clean, wore his booties without having to be asked and FIXED OUR PLUMBING PROBLEM within an hour of arriving. He was courteous, helpful, informative and went above and beyond to take care of us and our home. He also did a thorough process afterwards to MAKE SURE that we wouldn't have a problem after he left and he cleaned up after himself. I will be a Roto Rooter customer forever. Thank you for having a good customer service system in place.
Roto-Rooter
  5 by Terry M.
was quick response considering it was a july fourth weekend service was great, tech frank 1516 was very knowlegable cleaned sewer blockage cleaned up area
Roto-Rooter
  5 by Margie W.
Jason arrived on time for the appointment .. as before for previous service, he was very efficient, friendly, and knowledgeable about the service. It is always a pleasure to have him come do my plumbing repairs! THANK YOU, Jason and Roto-Rooter.....
Roto-Rooter
  5 by John R.
GOOD SERVICE TECH HAD A GOOD KNOWLEDGE ABOUT PLUMBING
Roto-Rooter
  5 by Theresa P.
The two man crew that did the work at my home were very professional, helpful, and knowledgeable. They arrived early, were efficient, and left the room spotless! I would definitely refer Roto-Rooter to others.
Roto-Rooter
  5 by Neal W.
Straight forward and professional service. I will continue to use Roto-Rooter for my plumbing needs.
Roto-Rooter
  5 by Margie W.
Jason arrived on time and quickly installed my new kitchen faucet. He was knowledgeable and courteous. He was neat and friendly. Marvelous man to work with..... THANKS, Jason and Roto-Rooter for taking care of my problem.
Roto-Rooter
  5 by Judi L.
The service was great. Jesus and Jesse were very professional and everything was done exactly as they said it would be.
Roto-Rooter
  5 by Anna S.
Professional and kind, working fast
Roto-Rooter
  5 by Jim B.
I was very pleased with the service I received from Roto rooter. No body left until the job was done. All my calls were returned in a reasonable time. All in all, I was very happy with Roto rooter and their affiliates.
Roto-Rooter
  5 by Treena K.
Very Fast and Great, Friendly Service
Roto-Rooter
  5 by Jim B.
Great service. Phil was very professional. Got to my place in a very reasonable amount of time. Nice guy! Had a leak problem after he left. Water got into my neighbors unit below me. Jesus came out late at nite at my request and talked to my neighbor to assure her the leak will be take care of the following day. Everything calmed down right away.
Roto-Rooter
  4 by Kevin M.
The person who did the work did a very professional job. I think his name was Todd. He was able to solve the problem in about an hour. I was able to make my appointment for the same day and 2 hours later, Todd was there doing the job.
Roto-Rooter
  5 by Rachel K.
Gray did a great job. He was quick and efficient
Roto-Rooter
  5 by Ken D.
Jess your technician was extremely professional clean made great small talk when working, knew what he was doing and arrived extremely fast as we were having a party in 2 hours
Roto-Rooter
  5 by Ole J.
John was prompt, efficient and courtious in taking care of our problem. He thoroughly explained our options. To prevent future problems.
Roto-Rooter
  5 by Sue H.
I had a cleanout done at my house 2 weeks ago with jetting to clear the main line sewer line. Sunday my toilets and slop sink would not drain. I called rotorooter and they sent out a technician named Mark 2197 Mark spent close to six hours at my house clearing the lines from tree roots that the original technician was supposed to do. Mark spent 5 hours at my house clearing the main line with the jetter and used the camera to make sure everything was cleared. its refreshing to work with someone who takes pride in what they do He did a great job and I will request him whenever I need work done. He deserves a lot of praise for his performance. Because of him I am very satisfied.
Roto-Rooter
  5 by Sandra A.
Jimmie Hickman was very professional. He explained everything he was going to do and what he was doing and why.
Roto-Rooter
  5 by Kay F.
These men were excellent and professional in every way.
Roto-Rooter
  5 by David M.
To whom it may concern: I recently had a technician by the name of sarabia #269 out of 1111 Sunland park drive El past Texas 79922, come by my home 203 anapra El past TX on 05/28/15. I am a CMO of my own company and this man is a pillar of what a service repairman should be. He was kind, prompt and seemed to be an understanding caring individual, paramount in the customer service industry. Too often do men of this caliber receive no recommendations, I personally would like to rectify with this man. This technician #269 out of 1111 Sunland park drive is truly the personification of what I grew up thinking a serviceman should be, to a T. Thank you for time and consideration. David M. Molinar
Roto-Rooter
  5 by Vivian C R.
I was very pleased with Jesus Rosario, i trusted him, his manner was great. Very efficient, and pleasant, well mannered..I hope i do not have another problem, if I do I would like for Jesus Rosario to fix it. Very trusting... VC Rebholtz
Roto-Rooter
  5 by Robert F.
excellent trouble shooting -- verifies by the camera -- gave me piece of mind turned out to be a circuit breaker on a pumpi
Roto-Rooter
  5 by Roger E.
The technician was very efficient, fast and did a great job. Thanks.
Roto-Rooter
  5 by Charles S.
We were pleased with the initial advice, service and final completion. All of the workers were professional, kind and caring. They all clearly knew their jobs and were skilled in the completion of their assigned task. I want to first thank John Cronin for his initial help in getting us back working and then his advice and help as the project proceeded. Thanks to Roberto and Jr. for all the hard digging and the new pipe installation. Finally thanks to Tony and his partner for finishing up the cement in the driveway and making the finished product look so good. Everyone we dealt with at Rotor-Rooter was pleasant, helpful and knowledgeable. I'll be sure to tell all our friends.
Roto-Rooter
  5 by Peter
Fast, Efficient service when it was needed. The technician, Jesus, was very friendly and helpful. Thanks!
Roto-Rooter
  5 by Colleen M.
I had to have amy laundry line rotted out. I called and with in an hour someone was at my house. I also had to have my laundry sink drain re- piped due to the age of the house and it was orignal. The first technian didn't have the parts on his truck but he located another Rotor Rooter technian who was near by who did have them. Both technicians were very professional and curtious. very pleased with the service and work! I will definitly use them again.
Roto-Rooter
  4 by Helen P.
Called for service on Sunday evening as there was a leak in my basement. They sent Dan #1515 to my home. After inspecting what was happening,it was decided that the leak did not appear to be coming from any waste pipes or regular pipes as the flow of water would be much bigger. He suggested that I have my roof inspected to see if something was running down from there. As it was, 2 handymen were coming to my home the next morning and once they were done with their original tasks, they suggested that they go into the attic just to see if they could find any leaks. Thankfully, my roof appears to be fine, but they did find a broken pipe on my a/c unit. This is in the process of being fixed and as the a/c unit has been turned off, there has been no water dripping into the basement. Thumbs up, Dan!
Roto-Rooter
  5 by Jessica H.
The men's bathroom was clogged, and Roto-Rooter was able to come out to fix the problem the same day. Thank you!
Roto-Rooter
  5 by Michelle S.
Justin did an exceptional job! Very professional and knowledgable. I would recommend him to my family and friends. Thank you!
Roto-Rooter
  5 by Bonnie S.
Impressive response time. Jerry was professional and informative. He resolved our problem quickly. We will recommend Roto-Rooter to our family and friends!
Roto-Rooter
  5 by William F.
Luis from the Farmingdale location provided excellent service - he was very professional and personable too! From a client perspective - it's a great combo. My wife and I highly recommend Luis.
Roto-Rooter
  5 by Mary Joy F.
Excellent and fast service. Repaired damaged water line and took the time to explain everything to us. Highly impressed with the service call and on a Sunday. It kept our new floor on schedule for Monday!
Roto-Rooter
  5 by Laurence W.
AWESOME Service. The technician, James was personable and great to work with. I had received other bids to fix our plumbing issues, which were twice what Roto-Rooter charged. James was able to quickly fix the issues!
Roto-Rooter
  5 by Thomas K.
The service man was on-time, polite, clean and fixed the problem. Thank You
Roto-Rooter
  5 by Tom O.
George Zaric did a terrific job. Friendly, competent, expalined things well and efficiently fixed our problem.
Roto-Rooter
  5 by David R.
Jim M was our technician and he did a great job of not only resolving our plugged sink, but discovered another problem that we were not aware of. He was courteous and did excellent work not only repairing our plumbing but in cleaning up after the job was done.
Roto-Rooter
  5 by Gregory S.
The Roto Rooter representative went way out their way to fix our drain and to also explain why the drain had clogged so we could avoid the problem in the future. The rep also cleaned the work-site to where it was cleaner than when he had arrived....I was very impressed with the representative and service performed.
Roto-Rooter
  5 by Rose L.
Tech: JOHN #51-3019 was great. He came to us about 13 years ago for the same clog. He did a great job once again!! Thanks for having good people working for you!! Would not hesitate to use you again. Seen cheaper rate else where, but I was willing to pay a bit more to know the job is done right and efficiently!!!
Roto-Rooter
  5 by Shawn M.
Brad was very good at repairing/replacing my sump pump and he explained everything he was doing and why he needed to do it. He was very pleasant and even took the time to make friends with my three big dogs. Thank you!
Roto-Rooter
  5 by Joseph G.
The technician reported to me that the debris found was wipes and grease, not roots or faulty sewer pipe, which clearly would be the tenants cause and yet it was not stated on the bill what the debris was. I would like a statement saying that from the technician.
Roto-Rooter
  5 by Joanne A.
service tech #3770 Luis was very knowledgable and courteous and a pleasure to have in our home. He was able to correct the problem in a timely fashion.
Roto-Rooter
  5 by Kandiss R.
Our service provider today was awesome! Very professional and extremely helpful.
Roto-Rooter
  5 by Larry C.
Technician was very helpful and solved what I thought was a more serious problem with a simple solution.
Roto-Rooter
  5 by Cheryl R.
Very attentive and courteous and knowledgeable technician
Roto-Rooter
  5 by Robert I.
My wife has colon cancer and during the night she had vomited into the bathroom toilet. This was the first time she ever did that. In the morning she realized that her lower denture was missing and must have come out when she threw up. If it wasn’t so sad it would be hilarious. A friend suggested that I call Roto-Rooter and they would be able to recover them if anyone. I called and explained to the Manager what had happened and he couldn’t have been any nicer. He assured me they would do everything they could to help me and he set up an appointment for a short time later. Right on time the doorbell rang and a Roto-Rooter man named Andrew was there. He told me he had been told what I needed and we proceeded to the downstairs bathroom. After using a shop vac to remove the water from the toilet bowl he tried to locate the denture but that being unsuccessful he proceeded to remove the toilet bowl which was firmly grouted to the tile floor. Everything he did was neat with no mess. Within minutes he smiled and reached up inside the porcelain bowl from the underside and came out with my wife’s denture. Needles to say my wife would have had to go to a dentist to get them replaced which would have taken time and energy she really didn’t have. I can’t say enough about the professional manner of everyone involved at Roto-Rooter and especially Andrew (973). Thanks for helping us when we needed help badly. Sincerely, Bob I.
Roto-Rooter
  4 by Jennifer B.
I had Ray F here to fix my clogged toilet, he was very helpful
Roto-Rooter
  5 by Gary B.
Jim Young was fantastic. #1458. He isentified the issues immediately and discusses the options then solved the problems. Thanks.
Roto-Rooter
  4 by Colleen G.
Was initially upset, made a 9am appointment. Which then comes up 9-11. Which is, they called at 10 to say they would be late, at 1pm i called to ask where they were, said they would be there sometime in the afternoon...But once he got there he wasin and out in 20 minutes, cost 110...amazing! Had an independent contractor in the day before, he quotec me 1200.00!!! I will definetly use again and will recommand to others! Thank you
Roto-Rooter
  5 by Nancy I.
Very professional and answered questions and let us know about other services Roto-Rooter, like the free camera service at this time.
Roto-Rooter
  5 by Barry G.
Late one night, we experienced a clogged line in our basement which resulted in damaging flooding. We called Roto-Rooter. They responded immediaty and sent a tech to our home and diagnosed the problem. The first thing the next morning Tim tech # 3745 arrived and explained to us the problem in detail and what needed to be done. Tim then brought in the cleaning crew of Terrence, Adam,Anthony, Drew, and JJ for the major cleanup that needed to be done in the basement. I found Tim and the crew to be very professional, efficient, and hard working. They did a quality job They were able to answer all the questions we had about the problem. We found the staff to be pleasant and polite.Based on ths experience,I would recommend Roro-Rooter.
Roto-Rooter
  5 by Gerri Z.
This was my first experience using your company. The technician, Ken, was extremely knowledgeable and a gentleman. I very much appreciate the fact that you call to let a customer know when the technician is on the way. My new sump pump is working great! Thank you.
Roto-Rooter
  5 by Tom T.
the service that we got was excellent and was done in a timely matter. i would deffently use them again.
Roto-Rooter
  5 by Kathy D.
Mynyr was prompt and did arrive as scheduled. I had two items that needed to be addressed and he suggested what should be done first. His work is professional and I will definitely call him when I get ready to do the second part. His work ethic is exceptional!
Roto-Rooter
  5 by Debbie B.
Gabino our tech was very accurate and helpful on our garbage disposal install. He was at my home earlier "on time". Excellent Tech.
Roto-Rooter
  5 by Charles E C.
service was great and price was right
Roto-Rooter
  4 by Henry E.
Your technician was very specific in explaining the possible cost and the work he did was very acceptable.
Roto-Rooter
  5 by Shadi .
Great service. Jim did a great job explaining what the problem was and what he was going to do and suggested a solution to prevent it in the future.
Roto-Rooter
  5 by Dennis S.
Sean was on time and efficient. Fully explained what was needed and why. He also took time to look at another future plumbing concern and gave me a ball park dollar amount to resolve the problem.
Roto-Rooter
  5 by Linda W.
Ray F was a great technician. He came in, got our drain unclogged and even cleaned up. He was very good at explaining what he was going to do to fix our problem and then went right to work. I would highly recommend Roto Rooter and Ray F to any of my friends and family.
Roto-Rooter
  5 by L R.
Don Smith was extremely helpful and professional. Pleasure to work with
Roto-Rooter
  5 by Hill Country E.
Don't give customer an 1 hour window then show up 1.5 hours late. Other than that the lady on the phone was polite and nice and the 2 servicemen we also nice.
Roto-Rooter
  5 by Glenn B.
The person who answered the phone was prompt and polite The work was done by Alfred-115 and he was professional , clean and took care of the blockage as well as replacing questionable parts on one of my sinks i wasn't aware of . i would gladly have him back in the future if the need arises . very satisfied
Roto-Rooter
  4 by Marcia P.
I scheduled the service for 8 am, and he arrived at 10:30. Fortunately he got the work done before we had to leave. The plumber was very good, but the charge was very high for less than an hour's visit.
Roto-Rooter
  5 by Ron J.
Good service
Roto-Rooter
  5 by Karen E.
Michael Chastain was extremely helpful and courteous. Problem was much more complicated than first expected. He explained everything and was helpful in determining the best solution.
Roto-Rooter
  5 by Desmond K.
When the technician arrived with all the snow there wasn't limited parking. He was very professional and didn't want to park at my neighbor's house without permission. He said he would return the next morning and left me hi number so I could contact to confirm parking. I got my neighbor's parking permission. And he returned the next morning in the time window he had given me and fixed the problem. I was very impressed he returned without me having to call back. Thank You.
Roto-Rooter
  5 by Sandra P.
All workman were considerate and knowledgeable. Special kudos to Vernon, a very hard worker. Although, Jimmy gave inaccurate camera report. I would recommend Roto Rooter.
Roto-Rooter
  5 by Debra B.
Mr. Roderick Thompson arrived on time, examined the problem, explained the way to fix it, did it efficiently and cleaned up after he was finished. Excellent job!
Roto-Rooter
  5 by Elizabeth R.
The gentleman who came out was awesome! Very friendly, explained things well, seemed honest and that he truly cared. He did a good job fixing my issue and if I could request him every time, I would! The dispatcher on the call prior to his arrival could use a refresher in customer service. There was apparently a misconmunication about scheduling and she argued with me about it, not exactly the kind of thing that made me excited to use your service. But, when the technician arrived he more than made up for it. He definitely understands customer service!
Roto-Rooter
  5 by David M.
My toilet was clogged with water running out of the shower. I needed a plumber fast. I called you guys on Long Island even though I live in Queens, mainly because of your online presence and reputation. John, my serviceman was polite, punctual, and knowledgeable. He checked out the situation and clearly stated the what the problem was, the cost, and what needed to be done. Then he did it. If I ever have another problem John will be who I ask for!
Roto-Rooter
  5 by Bruce G.
invoice # 51 1816 - bill was exceptional!
Roto-Rooter
  5 by Molly H.
Our basement mainline was clogged and required immediate attention. My husband called a $99 plumber to come out. He worked on the issue and then told us "you need to have someone come out with a camera and work on this, I just can't get to the problem". Roto-Rooter had been suggested by several co-workers. I called Friday afternoon and scheduled service for Saturday AM (arrival time between 8-10). I received a courtesy call to inform me my tech was on the way. When he arrived we tried everything to show him the line backup (washed laundry, flushed toilets, ran water) and nothing. We started to wonder if what the $99 guy did actually worked. Our tech, Aaron, said he would gladly stay for a while to see if we could see the back up. While we waited he told me about the plumbing in my home and how to easily diagnosis what kind of problem you are having. Being a first time homeowner this was much appreciated. Finally, the backup! Aaron went to work right away and kept me informed while he worked on the progress. He was able to clear the issue without the camera the $99 guy said "we had to have". There was a lot of scale built up in our pipes and we decided to have them hydro-jetted to ensure we would not have future issues with the pipes. We scheduled service for the next day, a Sunday. Mike arrived and was already up to speed on the work Aaron had done and picked up seamlessly. He also was very informative as he worked. He took extra precaution to cover the carpet with tarp and cleaned everything up and re-layed my carpet before leaving. The payment process was smooth and easy. I am beyond appreciative of Aaron and Mike's help. They were amazing! I took both of their cards and will be calling them again!
Roto-Rooter
  5 by Charles M.
Tim was excellent! He got the job done in really quick order and he was very friendly and helpful!
Roto-Rooter
  5 by Diana J.
Jim Hick, ID, R5943 was excellent in every respect. He was thorough, explained everything, and left the area clean.
Roto-Rooter
  5 by Don S.
Their service was prompt, courteous, and they completed the job efficiently and in a reasonable time frame. I would definitely use Roto Rooter for all of my plumbing problems.
Roto-Rooter
  4 by Barbara V.
They a did a very good job in a timely manner
Roto-Rooter
  5 by Latoya G.
Not cause service was bad just price to much for my pockets but I love them man who came out
Roto-Rooter
  5 by Joe P.
Bill S (#2986) was prompt, professional and courteous. Job well done!
Roto-Rooter
  5 by Maryjane G.
Luis is very thourough, professional, and knows his stuff. I trust him and he does good work. Honest, works at a good pace, cleans up after himself. Worth asking for him specifically when you want a good job done.
Roto-Rooter
  4 by Steve S.
Roto-Rooter was great on a Sunday at 2:30pm. I called them and they had Nick (Tech #399) out here by 3:15pm. Nick accessed the issue quickly and was thorough in running through my options and quote for the repair. After my approval, Nick efficiently fixed the leak and was on his way in less than half an hour.
Roto-Rooter
  5 by Jaya V.
While expensive, you provide emergency service within a very short time frame so that will obviously cost more. I appreciate that I can call anytime to get help for my commercial building. James was quick, efficient and professional.
Roto-Rooter
  5 by Andrew W.
Richard was very knowledgable, professional and personable and an excellent representative of your company.
Roto-Rooter
  5 by Anthony P.
George gave a very accurate estimate of services and repaired everything in a timely manner.
Roto-Rooter
  5 by Amy S.
I am very pleased with the technician Alex #1961. He answered the call and came to the property last Saturday midnight and worked outside when the temperature was under 10's. He came back the next day and analyzed the problem with me. Alex is very knowledgeable and efficient. As soon as I accepted his proposal, he started work and resolved the problem as he promised. Before he left, he checked again all indoor water lines, sinks and toilets, making sure water is through. A very detailed and responsible gentleman! I would get him to work on my property again if the company can reduce the price quote.
Roto-Rooter
  4 by Mary H.
The technician was polite, friendly and very competent. It's never a pleasent experience when your main sewer line is plugged, but when a service technician is able to correct the problem quickly and efficiently it makes the problem go away. Your technician, Alan 549, provided that service for me. Thank you. Jim and Mary Holm
Roto-Rooter
  5 by Rajesh P.
I had leaky kitchen sink roto rooter tech fixed it and didn't even charge for it, since he said he only tightened the pipe. Very rare to see this kind of honesty in NEw York or Nassau county.they even advised me not to use liquid plumber or corrosive agents on pipes in kitchen and bathroom. Advised to use enzymes. Extremely happy with technicians professionalism and knowledge.
Roto-Rooter
  5 by Sarah C.
Henry bell was excellent! Fast service
Roto-Rooter
  5 by Roni M.
Technician very pleasant job was sucessful. Availability excellent
Roto-Rooter
  5 by Martin K.
The Technician, Mr. Dexter Davis, was very efficient, professional, informative and friendly. The work provided was of excellent quality
Roto-Rooter
  5 by Barbara F.
Completely satisfied with technician who took care of my problem with my furnace.
Roto-Rooter
  5 by Anna W.
Triple thanks to Roto Rooter for your service tech-John Myer(sp)-I have used your service for several years & will continue if I have John Myer for the job-Let me explain-I am a 83 year old retired widow & I know good work when done & not done-John does good work every time & you can't say that very often in this world when many times companies & people give wrong info for their benefit-Thanks again & keep up the good work-Anna
Roto-Rooter
  5 by Liz C.
Bill, tech # 5016, was awesome. He was super friendly, quick, and knowledgable; he explained the problem and gave us several options. He's great! Also, the customer service person (sorry, I don't remember their name) who took my call had a pleasant attitude and set me up quickly and efficiently.
Roto-Rooter
  5 by Maria V.
I was very pleased with the service I received. Tim Sowden answered all my questions in a professional and timely manner. He was a pleasure to work with. His team (Terence, Roy, Kenny and Adam)also carried themselves in a professional manner. They made a difficult situation a little more bearable.
Roto-Rooter
  5 by Sally P.
Phillip Tang was our service technician, he was off at 6:30 but he agreed to help us out and got to our house around 7:30, so we wouldn't have to wait until the next day. Initially he said he thought we'd have to replace the disposal, but he was able to clean it out and it works fine. He was very polite and fixed the back-up in our kitchen sink in a timely manner. I would recommend and use him for future needs.
Roto-Rooter
  5 by Deloris L.
Maynard is a great technician. He explained several options I had and explained in detail what he would do when I decided which option I wanted to go with
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  5 by Charles S.
Tim was on time, very neat, solved the problem, did it quickly, and was very kind.
Roto-Rooter
  5 by Scott P.
Out of the blue my toilet stopped working. And of course it had to happen on a weekend. I searched the internet and found Roto-Rooter. Matt was the service technician. He pointed out all the issues and walk me through the entire process. He was polite and professional. He worked quickly and cleanly. Very good first experience with Roto-Rooter. I will definitely use them again and also refer them to friends!
Roto-Rooter
  5 by Dean H.
Technition was knowledgable, skilled and courteous.
Roto-Rooter
  5 by Raul C.
Kameron T. performed an excellent service. We recommend him without restrictions.
Roto-Rooter
  5 by Tyrone F.
you are fortunate to have Omar on your staff he was very courteous & confident. I will be sure to use your service again.
Roto-Rooter
  5 by John C.
Great service. I am going to hire them to replace my main line next week.
Roto-Rooter
  5 by Scott R.
tech 283 was great
Roto-Rooter
  5 by Concetta S.
very good service,i trust your service,when i need it
Roto-Rooter
  4 by George G.
Brian Davis provided excellent service and was onsite when extra work had to be done by a contractor.
Roto-Rooter
  5 by Phillip G.
Joe (9933) provided excellent customer service. It was discovered that our water was turned off mistakenly by the village and our pipes were fortunately not frozen. Joe went out of his way to contact the village emergency contact to make sure we had running water immediately the next morning. He was thorough, polite, and showed compassion to our family and came to our residence in below zero degree weather to discover the source of the problem and help us out. We are indeed grateful hope all service providers are as friendly and attentive as Joe. Thanks again!
Roto-Rooter
  5 by Heather T.
Had great service
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  5 by Janet L.
I thought the service was very good and John was very professional, knowledgable and thorough.
Roto-Rooter
  5 by William P L.
your tech was very knowledeable & very particularabout his work
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  5 by Glen D.
Although the service man was 2 and a half hours late, we were kept informed at regular intervals of their progress until we were told when the service man was expected to arrive, which he did. The serviceman, Marcus Oliver,(#934) listened carefully to our problem and then competently and promptly fixed it. He did not appear to be rushed in doing the job and told us how to keep the drain clear and gave us a jug of the Roto-Rooter drain cleaner and even showed us how to use it. It was a job well and cleanly done and worth waiting for.
Roto-Rooter
  4 by Ralph A.
Mike LaBoy was my service tech and he did an excellent job. He took care of the problem quickly and efficiently.
Roto-Rooter
  5 by Mary H.
Cale arrived quickly and did an amazing job getting my main drain unclogged. Very knowledgable and helpful! Thanks Cale!
Roto-Rooter
  5 by Mark J.
The job turned into something much bigger than expected. Technician stuck with us until the job was done and gave us good advice on what further repairs needed to be done. He allowed me to look over his shoulder and ask questions, so I was able to learn a lot about how the plumbing in our old building is set up.
Roto-Rooter
  5 by Bob B.
Mark, technician number 283, was knowledgable and professional, handling my problem well. The prompt addressing of my situation was very well appreciated.
Roto-Rooter
  5 by Gene A.
CALE POWERS WAS VERY EFFICIENT AND KNOWLEDGABLE.
Roto-Rooter
  5 by Lavonne E.
I had called Roto-Rooter the prior day, and the appointment had to be rescheduled twice. On the second day, the technician arrived on time and fixed the problem.
Roto-Rooter
  5 by Jay J.
Keith was superb. My recommendation is that you recruit him for management. He has a great way with people and would do well for the recruitment of minorities. He is good.
Roto-Rooter
  5 by Brett U.
Jeremy was our second tech of the day. Very professional and courteous. Very happy with his service. Very happy. Thank you very much.
Roto-Rooter
  5 by Deborah C.
Our toilet backed up Thanksgiving morning and nothing my husband did could fix it. We were scheduled to have family over for lunch and then go to San Francisco for Thanksgiving dinner. We were panic stricken. I wasn't hopeful anyone would be able to help us in our needed time frame, but called your shop and was pleasantly surprised. The dispatcher said someone would be out to see us within two hours. I was delighted when Sean, technician #1177, called almost immediately to say he would be at my house in 20 minutes. Sean was wonderful. He was able to clear our pipes using the giant "snake" he had in his van and then placed a new seal on our toilet. The entire process, from me calling you--to completion of the job took maybe an hour and a half. The price charged for these services was more than fair and just like you advertise, was not more expensive because it was a holiday. I can't thank you enough. Sean deserves a special thank you for being so nice and for doing such a great job. I will call you for all my plumbing needs in the future.
Roto-Rooter
  5 by Andy F.
jonothan, the service tech that came to 211 Pusiness Park Blvd in Columbia SC was as professional as any service i have ever used. He was very knowledgeable and got the drains opened pretty quickly. Great experience with Roto Rooter. Will definitly use your services in the future. Andy Freeman
Roto-Rooter
  5 by Tony P.
Mike (Tech ID 1968) continues to do a great job in a professional and timely manner.
Roto-Rooter
  5 by Denise B.
Ryan was extremely polite and knowledgeable. He was outside in the pouring rain and floods and still was able to smile.
Roto-Rooter
  5 by Bill Julie W.
This was the second time we used your service and as with the first experience, we are very satisfied.
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  5 by Naomi L.
Our serviceman, Luis, was very thorough and did more than he needed to in order to complete his job.
Roto-Rooter
  5 by Dennis W.
Chad did a great job and very professional and personable.
Roto-Rooter
  5 by Carole K.
Technician was Jimmy #1333
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  5 by Bailey P.
I was very happy with the service my technician provided. Great customer service, very knowledgeable, and informative.
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  5 by Justin B.
The gentleman who came to fix our pipes was super courteous and professional. He helped us understand the problem, the solution and tips on preventative maintenance. He's the type of guy I'd want out representing my brand. Great service!
Roto-Rooter
  5 by Donna C.
The technician, Ryan-473, was excellent. He was professional & courteous. He took the time to listen to my concerns & explain the problem & solution to me. I really appreciated Ryan's service skills having had this same problem before. Btw, his arrival was early in the 3-hour window which was appreciated on Thanksgiving eve & the service through Roto-Rooter was less costly than a competitor. Thank You!
Roto-Rooter
  5 by Sam C.
Representatives were all friendly, communicative, and helpful. The job was done thoroughly and promptly. Thanks!
Roto-Rooter
  5 by Carole J.
The technician was professional as he went about his work, but was also friendly and some of the tips he gave were extremely helpful. His manner help relieve, what was for me, a very stressful situation. Thank you for having such a staff.
Roto-Rooter
  5 by Bill F.
The technician ( Colbet ) did a great job with the repair and did a thorough job. I also had a followup with the local office and had a great experience speaking with Bill. Thank you!
Roto-Rooter
  5 by Valerie R.
Quatares Wilson was professional, friendly, and helpful to resolving my household plumbing problems in an efficient manner.
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  5 by Steve P.
Was right on time as promised
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  5 by Steve P.
Was right on time as promised
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  5 by Nicki T.
Came on time, repaired in a timely fashion. Was an overall excellent experience!
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  5 by Tom S.
John Cronin was our service tech. He was extremely professional, helpful, fast and neat. His work was excellent. The prior phone call with his arrival was helpful and spot on. Thank you roto rooter.
Roto-Rooter
  5 by William T.
Serv tech danny was very polite& efficient, he did an excellent job,if i have problems in the future i will call roto rooter again & ask for danny ,also the person who answer the phone when i called for service the name was Carol was very pleassant ,give her & danny five star's🌟🌟🌟🌟🌟
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  5 by Richard Z.
Great service and very courteous.
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  5 by Richard Z.
Great service and very courteous.
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  5 by Richard Z.
Great service and very courteous.
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  5 by Richard Z.
Great service and very courteous.
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  5 by Richard Z.
Great service and very courteous.
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  5 by Richard Z.
Great service and very courteous.
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  5 by Maria V.
Whenever we have a bathroom emergency, we call roto rooter. They are fast, reliable and get the job done. The price is pretty reasonable for how fast they get the job done.
Roto-Rooter
  5 by Karen F.
I had to call and schedule Roto Rooter 4 individual times for 4 individual issues. Each visit was successful in getting our water drains and sewers to work again. Loved your prompt phone calls prior to you coming to the house. Appreciate the updates regarding the big job of the sewer lateral replacement process. Great communication. Great work.
Roto-Rooter
  5 by Kevin F.
Andy was very professional and personable.
Roto-Rooter
  5 by Devon W.
My landlord uses Roto-Rooter exclusively whenever we have a problem in our apartment building. They always make it super easy for me to schedule an appointment that works for my schedule, and at the same time make it easy for my landlord to handle the billing without needing to be present when the service technician arrives. The service technicians have always been professional and personable--and given me some tips to avoid common plumbing issues in the future!
Roto-Rooter
  5 by Sal Enterprises Inc A.
We are on a regular maintenance contract. Tim Otis, the technician, always does a nice job. Thank you.
Roto-Rooter
  5 by Paula S.
Great
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  5 by Carolyn C.
Frank did an excellent job clearing out my toilet. He even offered to use my pumice stone to get rid of the scratches I made in the bowel, but I said no. He was a total professional and gentleman. Wish more people had the work ethics as he does.
Roto-Rooter
  5 by Carolyn C.
Frank did an excellent job clearing out my toilet. He even offered to use my pumice stone to get rid of the scratches I made in the bowel, but I said no. He was a total professional and gentleman. Wish more people had the work ethics as he does.
Roto-Rooter
  5 by Carolyn C.
Frank did an excellent job clearing out my toilet. He even offered to use my pumice stone to get rid of the scratches I made in the bowel, but I said no. He was a total professional and gentleman. Wish more people had the work ethics as he does.
Roto-Rooter
  5 by Carolyn C.
Frank did an excellent job clearing out my toilet. He even offered to use my pumice stone to get rid of the scratches I made in the bowel, but I said no. He was a total professional and gentleman. Wish more people had the work ethics as he does.
Roto-Rooter
  5 by Frada M.
John Cronin was my service man who came out to check my mainline and he was very nice and made me understand the problem and showed it to me with a camera. I was very impressed in the way he made me understand and I am a business couch and help start ups and fire you have a really good employee. I will use you again
Roto-Rooter
  5 by Jim B.
Ryan was very nice and polite. And was honest with his evaluation. I was very satisfied with the service.
Roto-Rooter
  5 by Jonathan H.
Robert Richens Tech #79 was amazing. He will be the reason I call RotoRooter for any future plumbing needs. In fact, we will only work with Robert in the future! True talent, great personality, incredibly Thorough. Thanks again Robert!
Roto-Rooter
  5 by Tom R.
Jesus Rosario was a very helpful technician. He was able to clear our storm drains that had some major roots going through them. He cleaned everything after he worked in the area. Was cautious on what was coming out of the main drain by the street. He marked off his area outside that if someone was walking on the sidewalk they would know someone was working in that area. Excellent service
Roto-Rooter
  5 by Julie S.
I cannot praise the service AND the technician Jay enough, for the prompt, friendly, knowledgeable, and believe it or not, I have to add "clean + tidy" to the list, service call I received today. I was kinda panicked when I called knowing this was going to be an expensive, disastrous inconvenience. What a way to start a Sunday morning. Instead I called Roto Rooter, was told a 3-hr. window in which they would arrive and when the tech did arrive he did a great job......fixed the problem, quoted me the cost upfront and was gone within an hour and a half. In a couple of words: "Great Experience."
Roto-Rooter
  5 by Carol S.
They arrived on Sunday morning within the time frame we scheduled and completed the job quickly.
Roto-Rooter
  5 by Mary L.
johnathan was polite, knowledgeable, considerate, explained everything, and was net and clean, being considerate of my home, he was great!!!
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  5 by Terry M.
Scott and Ryan were awesome!
Roto-Rooter
  5 by Michele L.
The technician was pleasant and explained everything before providing services. He clearly knew what he was doing and did so in a manner which was thorough and organized. He saved the day! I was very pleased with his professionalism.
Roto-Rooter
  5 by Michele L.
The technician was pleasant and explained everything before providing services. He clearly knew what he was doing and did so in a manner which was thorough and organized. He saved the day! I was very pleased with his professionalism.
Roto-Rooter
  5 by Larry W.
As a real estate agent, I needed someone to help with my client's sewage problem. I called Roto-Rooter and Kenny went beyond the call of duty. He is an excellent employee.
Roto-Rooter
  5 by Susan C.
I was very impressed with the team who provided the service. The work was completed quickly. It's great to have a whole team that works together. Thanks.
Roto-Rooter
  5 by Christina S.
My service professional was considerate and kind...extremely informative and went out of his way to help me clean up after the plumbing incident. Then due to our circumstances called the next day to check on us and make sure all was well. I will only use Roto-Rooter going forward!
Roto-Rooter
  5 by Jason H.
Alisa Scott arrived exactly at the quoted time, and was extremely professional, courteous, and respectful during a very stressful plumbing emergency. We were immediately put as ease by her level of expertise, and truly impressed by her speedy diagnosis and efficient resolution of the problem. Our thanks to both her, and all of the great people who assisted us through Roto-Rooter Fort Lauderdale!
Roto-Rooter
  5 by Robin V.
He came in took care of the problem and we were back up and running again. We'er Thankful for the service and assistant that Roto Rooter was able to give up this Saturday.
Roto-Rooter
  5 by Shante G.
The service techs were friendly, knowledgable and took the time to explain the process to restore service.
Roto-Rooter
  5 by William A F.
Service person was polite, knowledgeable and had good customer service skills and attitude. He is a asset to Roto Rooter and his Company.
Roto-Rooter
  5 by William A F.
Service person was polite, knowledgeable and had good customer service skills and attitude. He is a asset to Roto Rooter and his Company.
Roto-Rooter
  5 by William A F.
Service person was polite, knowledgeable and had good customer service skills and attitude. He is a asset to Roto Rooter and his Company.
Roto-Rooter
  5 by Yvette D.
Plumber Q, was pleasant and serviced our building fast and with excellent customer care. Q&A was excellent as well.
Roto-Rooter
  5 by Elisa B.
The person answering the phone at 7:30 this morning and the two plumbers that took care of the schools issues were very pleasant and professional.
Roto-Rooter
  5 by Pallabi S.
I had the pleasure of having a wonderful plumber Arnolgo Huesta who came and fixed our sewage system /pipe problem. He was meticulous, diligent, honest, and very nice. It's very obvious he takes pride in his work, and he's extremely skilled at his job, and provides excellent customer service.
Roto-Rooter
  5 by Pallabi S.
I had the pleasure of having a wonderful plumber Arnolgo Huesta who came and fixed our sewage system /pipe problem. He was meticulous, diligent, honest, and very nice. It's very obvious he takes pride in his work, and he's extremely skilled at his job, and provides excellent customer service.
Roto-Rooter
  5 by Patrick C.
The technician showed up on time, was knowledgable and done in no time. He also cleaned up after himself. We were extremely satisfied with the techs ( Mark) work.
Roto-Rooter
  5 by Carrie J.
Technician was very courteous and very informative on my drainage problem.
Roto-Rooter
  5 by Brenda W.
I was told the technician would arrive within two hours. He was running late from another location and I was kept up to date by phone until he actually arrived. I was very satisfied.
Roto-Rooter
  5 by Frederick T.
The Roto-Rooter technician was prompt, polite and obviously very competent. He was entirely dedicated to doing the job right and completing it both to his own and our satisfaction. We have used Roto-Rooter for more than 25 years and have always been very pleased with the excellent service it has provided.
Roto-Rooter
  5 by Arnel P.
Joe-3556 Was excellent at what he does. I would recommend you guys to everyone because of Joe. Very professional and would bend over backwards to make sure I was satisfied. I've used a few of your service and Joe tops them all great man very knowledgable...
Roto-Rooter
  5 by Luanne D.
JESUS WAS EXTREMELY CAPABLE AND COMMUNICATED WITH US WHILE THE WORK WAS BEING DONE. I WOULD USE JESUS, ESPECIALLY, AND ROTO ROOTER ANY TIME.
Roto-Rooter
  5 by James S B.
Technician Ronnie, was extremely patient and modest. He Showed true insight with regard to plumbing. He explained each step. Also how we can prevent the problem from occurring again. The last time we needed your service was.. May 16th,1996, according to your records. I hope we will not see you again for another 18yrs. Mr.Bullock(Satisfied Customer*********
Roto-Rooter
  5 by Brian Julie L.
Our tech, Danny#2153, was knowledgable and professional, courteous and helpful. We were very pleased and glad we called RotoRooter. We needed the same-day service that they provided and solved our drainage issues timely and cleaned up before leaving. Thanks Danny!
Roto-Rooter
  5 by Brian Julie L.
Our tech, Danny#2153, was knowledgable and professional, courteous and helpful. We were very pleased and glad we called RotoRooter. We needed the same-day service that they provided and solved our drainage issues timely and cleaned up before leaving. Thanks Danny!
Roto-Rooter
  5 by Lisa B.
I have had so many contractors in my home over the years and never experienced Ramon who was by far the nicest most sweetest gentlemen I have ever met! I will definitely recommend to everyone I know. Thank you Ramon for your kindness and literally explained everything so well.
Roto-Rooter
  5 by Pnina L.
This is to highly commend Service Technician Kameron Tanouye. Kameron just repaired a leak in the water piping leading into my house. He was efficient, professional, and speedy. Kameran represented Roto-Rooter well. My husband and I are completely satisfied and would gladly recommend Roto-Rooter to our friends.
Roto-Rooter
  5 by Tim F.
Mitch did a Great Job, Bathroom looks brand new. Very good Job, Should have done this a long time ago, Again Mitch did Great Work, and Cleaned up like there was no one there at all. Thanks for the Great Job. #94623
Roto-Rooter
  5 by Sean L.
Jeremy was our service tech, he was very professional and completed on time. Great job thank you Jeremy at Roto Rooter!
Roto-Rooter
  5 by Len J.
Always use them for business and home!
Roto-Rooter
  5 by Richard K.
Outstanding service. On time, polite, and fixed the problem promptly. Thank you.
Roto-Rooter
  5 by Richard D.
Ryan did an excellent repair on our faucets for the shower and wash basin. Would not stop until the job was completed, which took two days, and a tremendous amount of effort. He did a great job.
Roto-Rooter
  5 by Danielle O.
We had Gray #916 come out to our home in Overland Park, KS. He was wonderful!!!! Great service and really helped us out.
Roto-Rooter
  5 by John K.
Alfred Lax came out to help me,He is by far the best plumber I have had as I have a cronic problem with roots. I hope next year when I call he will come back.John
Roto-Rooter
  5 by Erin T.
My service person was diligent, polite and thoughtful. He explain what he was doing and why. Made sure that I understood to call back if any concerns, covered for six months. He really seemed to enjoy his job. He represents your/ his company very well.
Roto-Rooter
  5 by Marilyn J.
I am completing this survey to enter drawing for a Refund. I refuse to give out my REAL phone number and be bothered by more calls If you send me unsolicited emails I will treat them as SPAM. Do not abuse me with unwanted calls, emails.
Roto-Rooter
  5 by Joseph R.
Scott is awesome...thanks!
Roto-Rooter
  5 by Shelley B.
Our service technician Richard was very helpful at reconnecting our kitchen sink plumbing.
Roto-Rooter
  5 by Jordan K.
The serviceman was excellent in accessing the problem and quickly fixing it!
Roto-Rooter
  5 by Daniel K.
The service came on time and fixed the problem in a timely manner.
Roto-Rooter
  5 by Carrie R.
I have been in a nightmare situation for the last 4 weeks with two HVAC companies thru a home warranty program.. Imagine my dismay when I came home today to find my bathroom flooded. I called Roto Rooter Cedar Park and your technicial, Eli, showed up early in the time frame you gave me. He was courteous and professional. I so appreciated (after what I have been thru lately) your professionalism and integrity!! Thank you Roto Rooter! You have helped restore my faith in humanity! Carrie Rusch
Roto-Rooter
  5 by Anna M.
Keith was congenial and professional.
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  5 by Patricia C.
Very nice person
Roto-Rooter
  5 by Miluska K.
Mr. Kameron Tanouye #470 was professional, efficient, knowledgable and very experience Roto-Rooter Technician.
Roto-Rooter
  5 by Lynne Watters W.
Our sink is very difficult to work with because there is very little space around the edges and underneath. The technician managed to locate a faucet that would work, and installed it without grumbling about the tight space!
Roto-Rooter
  5 by Simone C.
Lee was really excellent. He figured out what was wrong or could be wrong immediately, communicated it very clearly along with all the costs and set out to fix it right away. He did an excellent job and cleaned up perfectly. Great experience with RR! Thank you very much for coming to help us so fast and sending Lee to our aid!
Roto-Rooter
  5 by Holly Y.
James was great to work with. Very informative.
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  5 by Jessica K.
Steven was very professional and friendly. He was also very informative
Roto-Rooter
  5 by Zhixia N.
Kevin, the technician whom helped with our problem was very friendly and fixed the problem even going out of the way to get the products need to fix the problem. We will definitely be calling Roto-Rooter for future problems.
Roto-Rooter
  5 by Piotr D.
I reschedule time of service from morning to after noon. Plumber arrived about 5:00 pm and when I explained where we have a problem he start investigation and take action in exactly place where stoppage was. Thank you for solving our problem.
Roto-Rooter
  5 by Mark M.
I was surprised at how quickly the service man did his job and it looks great
Roto-Rooter
  5 by Ed S.
Our technician, Noel (1447) did an excellent job. He was thorough, neat and competent.
Roto-Rooter
  5 by Joanne N.
Technician was on time, went straight to the problem..and spent the time to make sure he had the total problem. He replaced broken pipe along with a good explanation as to where I go from here, Cleaned up the wall boards and installation. He was excellent.
Roto-Rooter
  5 by Joanne N.
Technician was on time, went straight to the problem..and spent the time to make sure he had the total problem. He replaced broken pipe along with a good explanation as to where I go from here, Cleaned up the wall boards and installation. He was excellent.
Roto-Rooter
  5 by Sandra W.
The entire time frame from my call for service to my paying the bill took exactly 40 minutes. I even asked questions! Fast, friendly, informative and knowledgeable in all aspects. They took care of a problem my husband had been working on for several weeks. I will call again if needed. Thank you.
Roto-Rooter
  5 by Joan P.
We have been using your techs for our plumbing and sewer needs for over 10 years! Your techs are always pleasant and they answer any questions we may have. They go into detail if there are things we don't understand. Like how certain parts work. We are always pleased with the complete experience from the time they arrive to the time they leave. We will definitely use this company again and again. I would and do recommend your company to neighbors and friends! They are always on time too! Thank you again, Joan Pace A loyal customer.
Roto-Rooter
  5 by Rosanne S.
It's wonderful to be able to make an appointment on-line for early the next day. Luis arrived on time and was courteous and knowledgeable. I would call Rotor-Roter again.
Roto-Rooter
  5 by Tess R.
Jeremy was so professional and helpful and such a nice person! I am so glad that he came to solve my plumping problems! Thank you for everything! I was more than pleased with Jeremy and the service that was provided! He was the BEST! :)
Roto-Rooter
  5 by Victor O.
The Technician, Bob, was extremely knowledgeable, efficient and friendly- a professional.
Roto-Rooter
  5 by James C.
The guy who came was on time and very efficient
Roto-Rooter
  5 by Mary M.
Our service persons were Alfred Lax and Kameron Tanouye. They were excellent. I keep telling my neighbors how wonderful Roto-Rooter is! Thank you for your service.
Roto-Rooter
  5 by Anne B.
John was a great technician and helpful by answering my questions.
Roto-Rooter
  5 by Christien G.
Jesus did a very good job. He was professional and friendly. He explained the process as he was performing the work, and he helped me learn methods to help prevent drain clogs in the future.
Roto-Rooter
  5 by Melissa S.
He helped us and answered questions we had.
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  5 by Thomas J.
Quick and efficient.
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  5 by Greg S.
Jesus was great, very professional and thorough!! Thank You for the great job!!
Roto-Rooter
  5 by Robert T.
Eliseo, our tech, was competent and explained what he had done..... Keep him
Roto-Rooter
  5 by Bob M.
Initial call handler was an outstanding representative of your company. First day scheduling failed because of unanticipated problems on prior call, but I was kept informed. I cancelled and scheduled for the next day and the worker arrived in early part of the time window. Guy did a very good job and quickly adapted to a problem that occurred.
Roto-Rooter
  5 by Edward B.
SERVICE TECHNICIAN ARNULFO HERTA WAS EXCELLENT. VERY PATIENT AND EXPLAINED THE PROBLEM AND TOOK CARE OF IT. WAS SURE EVERYTHING WAS FINE, BEFORE HE LEFT.
Roto-Rooter
  5 by Lauretta S.
The technician was very thorough. He explained the problem very clearly and was most helpful in suggesting the best solution. He is to be commended on the way he did the job. Lauretta
Roto-Rooter
  5 by Lauretta S.
The technician was very thorough. He explained the problem very clearly and was most helpful in suggesting the best solution. He is to be commended on the way he did the job. Lauretta
Roto-Rooter
  5 by Robert Y.
Excellent and knowledgeable tech
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  5 by Cathy K.
Technician was extremely efficient and professional
Roto-Rooter
  5 by Kevin K.
Chris arrived promptly and did the job well.
Roto-Rooter
  5 by Jane N.
My service person, Tony, was very well mannered and put me at ease immediately that he would help me to resolve my issue. He was very efficient in his job and appeared to be very knowledgeable.
Roto-Rooter
  5 by Jimmy T.
I had my main drain line snaked on a Saturday evening. The other company I called was not available until Monday and it would have cost the same if not more. My family could not wait until Monday, so we were thankful to Roto-Rooter for saving the day.
Roto-Rooter
  4 by Virginia M.
technician explained everything and was very neat
Roto-Rooter
  5 by Theresa S.
My Technician was very professional and also very nice. I will request him next time I have a problem. I was also pleased with my bill being that it was after 8 pm. I'm thrilled you don't charge after hour prices. This is great for working people who would rather have someone come out after 5 pm.
Roto-Rooter
  5 by Shelly D.
the rep was very helpful, i would highly recommend.
Roto-Rooter
  5 by Aileen C.
I wish I called you sooner!
Roto-Rooter
  5 by Leonard J.
Very professional technician, timely and clean!
Roto-Rooter
  5 by Rob G.
Tony and Gray did a great job. They quickly assessed the problem, quoted a fair price and did the repairs rapidly and well. And they were enjoyable to work with.
Roto-Rooter
  5 by Mary F.
Took a long time to open drain, but persisted and it's working. I like the guarantee. Personable technician. Kept me informed.
Roto-Rooter
  5 by John G.
Jimmie Hickman (ID# 5943) is not only a great plumber, but a great representative for Roto-Rooter. Got right to work, showed us exactly what the problem was, and gave us great advice how to avoid the problem again. If we have another plumbing problem… Jimmie's our man!
Roto-Rooter
  5 by Jennifer G.
The first appointment I had kept getting pushed back, then rescheduled. But the second appointment was great. The technician was very helpful and did a great job fixing the drain and explaining to be everything he was doing.
Roto-Rooter
  5 by Morgan B.
Philip (the technician that performed the service), tech #5956, was extremely courteous, highly knowledgeable, explained what he was doing and why, spent extra time with me answering my questions, and gave me some great advice/information at the end. On top of it all, fixed my problem in a short time span. Thank you Philip!!!!! You should be recognized by your management!
Roto-Rooter
  5 by Albert T.
Ryan was really helpful and knowledgeable. Thanks
Roto-Rooter
  5 by Sarah S.
Omar was great! He was pleasant and professional. I would recommend him to anyone!
Roto-Rooter
  5 by Thomas R.
Great job. Very professional, friendly and efficient.
Roto-Rooter
  5 by Kaye W.
The service tech was great, very professional, great asset to your company!
Roto-Rooter
  5 by Fran S.
Matt and Tony disconnected our old dishwasher and installed our new one. They were very professional and customer-oriented. Matt explained the functionality of the new dishwasher and went over the necessary paperwork with me. He was well informed and very polite. I would ask for him in the future if I needed a professional plumber
Roto-Rooter
  5 by Margaret C.
Had slight mix-up with timing, but service was excellent.Serviceman was courteous, knowledgeable, and timely.
Roto-Rooter
  5 by Patrick M.
My guy was great, on time,above and beyond what I needed him for. Very happy with his work.
Roto-Rooter
  5 by Patrick M.
My guy was great, on time,above and beyond what I needed him for. Very happy with his work.
Roto-Rooter
  5 by Jeff H.
Keith Campbell was our service technician. He was friendly, knowledgable about our problem and efficient in getting the problem fixed. We got excellent service from him and would ask for him again in the future should the need arise.
Roto-Rooter
  5 by Jeff H.
Keith Campbell was our service technician. He was friendly, knowledgable about our problem and efficient in getting the problem fixed. We got excellent service from him and would ask for him again in the future should the need arise.
Roto-Rooter
  4 by M M.
Good Service
Roto-Rooter
  5 by Rosemary C.
My service Tech was Kameron. He was absolutely amazing! Professional, pleasant, calm extremely knowledgable. This is the day before the grand opening of my business and Kameron was clearly the lucky charm. I also received excellent customer service on the phone last night and Kameron was exactly on time this morning. The service cost was very reasonable with no special cost for a SUNDAY MORNING service call. Thank YOU!
Roto-Rooter
  5 by William G.
Service was Great!! Nick even cleaned every thing - even the mess that we made!! Super service on a Saturday night. Will definetly call Roto-Rooter again if we need plumbing done.
Roto-Rooter
  5 by Earl D.
The Service man is an expert!
Roto-Rooter
  4 by Anita K.
Jeremy did a great and efficient job.
Roto-Rooter
  5 by Steve C.
My plumber was excellent. Solved my problem quickly.
Roto-Rooter
  5 by Shaun B.
Jay Boundy was outstanding. He was very professional, courteous, friendly, and an expert at his job. He welcomed the challenge presented with our plumbing problem and he stuck with it and did an amazing job. I will highly recommend and refer Jay to anyone who needs plumbing services.
Roto-Rooter
  5 by Claudia M.
The technician came a few hours after our call. The problem was diagnosed within the main sewer line! Thankfully, the repair crew came the same day so we did not have to go to a motel and leave our cats behind. Early the next day, the township inspector gave the OK (all arranged by Roto Rooter) and the crew returned to fill in the hole. So within 12 hours the house was livable again and the next day everything else was completed. My thanks to all the courteous and knowledgeable staff.
Roto-Rooter
  5 by Marlene M.
from the very friendly lady taking my call (and giving me phone updates) to the wonderful technician (JT), I couldn't be happier with the prompt, friendly, professional job that was completed at my house today. He got the job done! ... plus answered all my questions, and gave me some wise guidance for future needs. I am a very satisfied customer. Thank you, Roto-Rooter.
Roto-Rooter
  5 by Theresa M.
The guys were very kind and very helpful. Customer Service was great. I'm big on customer service and they did their job. From helpful tips to doing the job right I definitely will let people know to use Roto Rooter. 2 THUMBS UP.. THANKS GUYS
Roto-Rooter
  5 by Luis T.
Person was great. He knew what he was doing and had great customer service skills.
Roto-Rooter
  5 by Roger E.
The service tech was very good, fast, and efficient
Roto-Rooter
  5 by Joseph S.
.They did a great job Dave and tTom did a great job and were very knowledgable.
Roto-Rooter
  5 by Joseph S.
.They did a great job Dave and tTom did a great job and were very knowledgable.
Roto-Rooter
  5 by Barbara F.
Joaquin was great. Explained everything to me and was extremely professional and knowledgeable. He took care of our sewer backup problem and was very nice to work with.
Roto-Rooter
  5 by Denise E.
I WAS VERY PLEASED WITH THE SERVICE AND WITH THE TECHNICIAN.
Roto-Rooter
  5 by Geraldine U.
Ryan was very thorough, efficient, professional and on time.
Roto-Rooter
  5 by Ernest L.
fast & friendly service. plumber was highly skilled and communicated issues/resolutions in layman terms.
Roto-Rooter
  5 by Julie O.
Very polite with very neat and clean service
Roto-Rooter
  5 by Diana D.
Your servicde man came and went straight to work. He had to fix two drains that had not been used in over 14 years. He was very good at getting them back in working condition. When I need your service I would like to stay the the service man you sent this time. He got straight to work and when he was done he explained everything he did. He was very professional, more so than some other plumbers I have used. Not only did he fix the drains, but he suggested putting down a drain cleaner that will kill any bacteria that could cause harm to us. No one has ever suggested that to me in over 50 years. And I have lived in two foreign countries and 10 states.
Roto-Rooter
  5 by Jennifer G.
Alex 200 is amazing! Consistently good service!
Roto-Rooter
  5 by Jennifer G.
Alex 200 is amazing! Consistently good service!
Roto-Rooter
  5 by Margaret M.
Security is knowing how quickly and well I can count on your response!
Roto-Rooter
  5 by Jennifer G.
Our technician was Alex and he was great! After getting the run around from others it was refreshing to hear honesty from Alex! We will call him for any issue.
Roto-Rooter
  5 by Barbara O.
Very good service, fixed problem quickly.
Roto-Rooter
  5 by Burnett S.
The bast
Roto-Rooter
  5 by Lee C.
Arnolfo was very professional, courteous, and careful of our walls and home. He did an amazing job. Thank you!
Roto-Rooter
  5 by Debra L.
Thanks, you guys are always professional and helpful!
Roto-Rooter
  5 by Gary Z.
Very professional
Roto-Rooter
  5 by Gary Z.
Very professional
Roto-Rooter
  5 by Michele M.
Both of your people who came were knowledgable and very responsible and a joy to work with. That's so very appreciated when one is worried about the potential problem with sewer/expense/etc.
Roto-Rooter
  5 by Scott H.
The technician did a great job of finding the problem and fixing it fast.
Roto-Rooter
  5 by William B.
Once he arrived was very pleased with his service, time frame was between 8 and 10 didn't arrive till little after 11, was pressed for time as I had to leave for work before 12. Other that was good service.
Roto-Rooter
  5 by Tim R.
Jesus from Roto-Rooter in E. Palo Alto was terrific! He fixed the issue, showed me exactly what the issue was, was very courteous, professional and friendly. This guy almost wants me to have more plumbing problems so I can watch him fix them!
Roto-Rooter
  5 by Trish M.
Jesus Rosario was our Service Technician. He was friendly, prompt, efficient and very professional. We would definitely call Roto Rooter/Sunnyvale again for any plumbing needs. Thank you.
Roto-Rooter
  5 by Carole H.
Serviceman went far beyound my expectations.
Roto-Rooter
  5 by Paul J.
My technician was Robert Sullivan 0377. He was prompt, courteous, knowledgeable, and a very nice gentleman. He surveyed the situation, solved the problem, and then cleaned up behind himself.
Roto-Rooter
  5 by Priscilla N.
Mark arrived on time and was personable and efficient. It's great to have a working sink again!
Roto-Rooter
  5 by Keith K.
Dalton was courteous, explained what needed to be done and kept us informed throughout the process. He did a great job.
Roto-Rooter
  5 by Keith K.
Dalton was courteous, explained what needed to be done and kept us informed throughout the process. He did a great job.
Roto-Rooter
  5 by Keith K.
Dalton was courteous, explained what needed to be done and kept us informed throughout the process. He did a great job.
Roto-Rooter
  5 by Keith K.
Dalton was courteous, explained what needed to be done and kept us informed throughout the process. He did a great job.
Roto-Rooter
  5 by Amy B.
I had a sewage backup on a Saturday night. The technician came when they said he would and he fixed the problem quickly and cleaned up the water. You have a great employee in Duane!!
Roto-Rooter
  5 by Patricia C.
Pleasant tech. arrived on time and did a through job. provided good info and good suggestions. Roto Rooter has always done a good job for me and I would call them again.
Roto-Rooter
  5 by Steven K.
The service person was respectful of our home, and us and was very helpful. He cleaned up after he was finished.
Roto-Rooter
  5 by Thomson K.
Excellent value of the service. The service person arrived within the time frame promised. Excellent total experience from the initial placement of order through internet and up to the payment of the bill. Courtesy cleaning to bathroom sink by the experienced technician . I am calling Roto-Rooter for my next service.
Roto-Rooter
  5 by Johnhenry S.
Dalton is a credit to Roto Rooter
Roto-Rooter
  5 by Michael H.
Aloha, Great tech, arrived quickly, explained all the questions we had. Very professional.
Roto-Rooter
  5 by Michael H.
Aloha, Great tech, arrived quickly, explained all the questions we had. Very professional.
Roto-Rooter
  5 by Laurie H.
Great technician. Made sure all was well before leaving. I woul recommend anytime.
Roto-Rooter
  5 by Allen B.
All four of your service people were courteous, efficient and hard-working. They were skilled and explained everything. I will certainly recommend them and the company!
Roto-Rooter
  5 by John K.
Jay advised on how to prevent further issues and mentioned I could down load a discount coupon to save on fees.
Roto-Rooter
  5 by John K.
Jay advised on how to prevent further issues and mentioned I could down load a discount coupon to save on fees.
Roto-Rooter
  5 by Cindy B.
Bret was very caring and knowledgeable and was able to do the job right away. Since he was confident and prepared for the job I told him to go ahead and get it done. He was quick and knew exactly what he was doing. He did a great job and now all my troubles are gone!
Roto-Rooter
  5 by Francis C.
Although no work was done the technician Jay Boundy gave me sound advise as how to get it done through City services. The 'no charge inspection service' was really helpful. Thank you very much
Roto-Rooter
  5 by Jim C.
none
Roto-Rooter
  5 by Burnss P.
i think that a total of $453.00 was very high for only an hours work, Unstop two samll lines man im in the wrong business. after cleaning out one line no change in flow of water going out. was told that water was too fast coming in for the line attached to sink. wow wow
Roto-Rooter
  5 by Erik L.
Prompt, clear on what the service person was doing, great explanation and advice to avoid future problems.
Roto-Rooter
  5 by Lorraine M.
I've had technician John Cronin several times. He does a professional job of explaining what he's done. Very courteous.
Roto-Rooter
  5 by Thomas M.
Great service !
Roto-Rooter
  5 by Thomas M.
Great service ! Jay (Jake) Boundy, the technician was super ! Thank you, Thomas Mundis
Roto-Rooter
  5 by Suzanne S.
I called that day, a pipe was blocked I was pleased they could come that day-that was so important to me. didn't arrive till 930 pm. I realize some schedules are unpredictable. The plummer was professional and cleaned everything up.
Roto-Rooter
  5 by Patrice B.
A simple drain clog turned into a serious problem caused by a paving contractor. The Roto-Rooter technicians (Jay, Patrick, Dustin & Will) were absolutely professional, helpful and made sure that my problem was fixed !
Roto-Rooter
  5 by Maggie J.
The serviceman was professional and courteous. Great job,thank you!
Roto-Rooter
  5 by Jamie S.
Great job and very honest.
Roto-Rooter
  5 by Karen L.
Fast. Great work.
Roto-Rooter
  5 by Dawn Z.
The techniction, Keith, was very courteous and did his job extremelt well!
Roto-Rooter
  5 by Jean S.
It surprised me how quickly the technician arrived after I called. He was polite, helpful, efficient and answered all our questions.
Roto-Rooter
  5 by Martha L.
Your service man was just very nice and tried to do all he could to fix the problem....so far so good.....Jouquin couldn't have been nicer....thanks
Roto-Rooter
  5 by Randy C.
Frank was my service rep. He was friendly and willingly answered all my questions and provided great service, cleaned up and left my place in as good or better condintion than before he arrived.
Roto-Rooter
  5 by Ed S.
Rich was personable and professional. He kept me well informed as he cleared our line and offered advice on problems we may expect to encounter in the future and what we should do about them.
Roto-Rooter
  5 by Drew M.
Matt was very nice and did a great job.
Roto-Rooter
  5 by James M.
The techs listen to the problem, diagnose, and go about their business in a professional manner. I have always had a good experience and outcome. Thanks.
Roto-Rooter
  5 by Wayne D.
Technician knew plumbing very well and did an excellent job fixing my immediate problems.
Roto-Rooter
  5 by Ronald S.
I own my own business. Frank Torres, your East Palo Alto employee, has the work ethic and other characteristics that I like to see in my employees. A job very well done under very tough circumstances. Thank you!
Roto-Rooter
  5 by Brett P.
Ralvell the service tech was very helpful and professional.
Roto-Rooter
  5 by Nancy M.
Brian (936) was very respectful. No pressure for additional services, I was the one who added preventive maintenance. His apprentice Rob was also courteous. I will call again if I ever need service again as well as telling everyone to use Roto Rooter. You're simply the best.
Roto-Rooter
  5 by Nancy M.
Brian (936) was very respectful. No pressure for additional services, I was the one who added preventive maintenance. His apprentice Rob was also courteous. I will call again if I ever need service again as well as telling everyone to use Roto Rooter. You're simply the best.
Roto-Rooter
  5 by Gayla O.
I called Roto-Rooter due to the upstairs toilet not flushing. The lady who answered was polite and professional and told me a 2 hr window for the service tech to arrive at my house. Approximately 10 minutes after I hung the phone up the service tech called and said 1/2 he and he would be at my house. It was 25 min later that the tech (Keith) was at my front door.! Keith checked the toilets and within 1/2 he he was done and the problem was fixed! He was so nice and polite and professional! Excellent service experience!! Actually this is the second time I had Roto-Rooter to my house the first time was a month ago and the service tech Emilio . Same great service and professionalism!! Keep up the great work !!! Thank you for the excellent service Roto-Rooter !! Gayla Olsen CA
Roto-Rooter
  5 by Gayla O.
I called Roto-Rooter due to the upstairs toilet not flushing. The lady who answered was polite and professional and told me a 2 hr window for the service tech to arrive at my house. Approximately 10 minutes after I hung the phone up the service tech called and said 1/2 he and he would be at my house. It was 25 min later that the tech (Keith) was at my front door.! Keith checked the toilets and within 1/2 he he was done and the problem was fixed! He was so nice and polite and professional! Excellent service experience!! Actually this is the second time I had Roto-Rooter to my house the first time was a month ago and the service tech Emilio . Same great service and professionalism!! Keep up the great work !!! Thank you for the excellent service Roto-Rooter !! Gayla Olsen CA
Roto-Rooter
  5 by Connie B.
The gentleman who showed up was very friendly and respectful. He answered all my questions and explained things in a way that I would understand. Thanks so much!
Roto-Rooter
  5 by Carl S.
Vano was friendly and knowledgeable. This was as good an experience as a plumbing emergency can realistically be.
Roto-Rooter
  5 by David Y.
Very cordial, arrived on time, and gave thorough explanation of the entire process
Roto-Rooter
  5 by Lisa P.
Mike was a great guy and fixed all our problems in a timely fashion. He always had a smile on his face and was a pleasure doing business with.
Roto-Rooter
  5 by Eric M.
I dumped gallons of Draino down my shower drain and it would clog back up after a couple days. The tech found there to be grout in the drain and worked it until it was clean. The drain works better than ever.
Roto-Rooter
  5 by Liz T.
Very professional and informative
Roto-Rooter
  5 by Thomas B.
Although the technician arrived 2 hours later than I was initially quoted RotoRooter allerted me by phone of his delay. When DEREK arrived he was pleasant, fast and thorough. Could not have asked for a better technician.
Roto-Rooter
  5 by Vincent Gloria D.
THE TECHNICIANS WERE VERY INFORMATIVE, FRIENDLY, GREAT SENSE OF HUMOR, AND EXPLAINED EVERYTHING THOUROUGHLY. GREAT ASSET TO YOUR COMPANY
Roto-Rooter
  5 by Jacob F.
Brandon Bury was great to work with. Explained options and was very thoughtful. Wasted no time. Very efficient.
Roto-Rooter
  5 by Kevin K.
None
Roto-Rooter
  5 by Kevin K.
None
Roto-Rooter
  5 by Pete T.
Mother's Day saved. Ugh, I noticed that our drain was completely clogged, toilets and all, just as guests began arriving for a Mother's day lunch. I called Jay Boundy, a sewer specialist from the Demeter Street location. Day saved, he arrived promptly identified the problem and repaired it quickly, no muss not fuss. He did caution us not to use "sanitary wipes," even the so called flushable ones as they were the culprit in this case and often are. Job well done, advice taken. Thanks Jay
Roto-Rooter
  5 by Ernie G.
Prompt, Professional, and Thorough.
Roto-Rooter
  5 by Renee L.
Richard was smart and experienced! Thanks for sending him.
Roto-Rooter
  5 by Curt C.
Keep up the good work.
Roto-Rooter
  5 by Curt C.
Keep up the good work.
Roto-Rooter
  5 by Carolyn O.
Thank you.. Freddy #2594 did another great job
Roto-Rooter
  5 by Carolyn O.
Thank you.. Freddy #2594 did another great job
Roto-Rooter
  5 by Carolyn O.
Thank you.. Freddy #2594 did another great job
Roto-Rooter
  5 by Renee L.
Depending on which appointment? I work for Barbara Oshman and hire who I want so this my expierance with Ryan Reis. He was very helpful and smart about getting the job done in a fashionable time! I will continue to request him for more service calls.
Roto-Rooter
  5 by Rianna G.
Thanks!
Roto-Rooter
  5 by Gayle W.
Chris was great
Roto-Rooter
  5 by Joyce B.
Mr Frank Torre3s service Tech was verygood knowledgable
Roto-Rooter
  5 by Joyce B.
Mr Frank Torre3s service Tech was verygood knowledgable
Roto-Rooter
  5 by Don T.
David did a good job.
Roto-Rooter
  5 by Krystal P.
Anytime I have any plumming issue I call you guys. Everyone has always been so respectful.
Roto-Rooter
  5 by Susan S.
They were quick within the time frame expected. They knew exactly what the problem was and fixed it!
Roto-Rooter
  5 by William N.
On-time, efficient, and friendly service performed, thanks.
Roto-Rooter
  5 by Bernard E.
Very good
Roto-Rooter
  5 by Matthew Y.
Our technician, Wayne, was extremely nice and professional. He explained the problem we had and explained what he would do to fix it. We felt like we were in good hands. When he was finished, he even cleaned up the wet towels we had put on the ground before he had arrived!
Roto-Rooter
  5 by Kathleen P.
Russ #428 was very polite and good at his job
Roto-Rooter
  5 by Mary K.
James is a wonderful employee. He is knowledgeable and diligent about his work. From start to finish he worked tirelessly to solve our problem today. Thank you!
Roto-Rooter
  5 by Peter H.
Excellent and timely service.
Roto-Rooter
  5 by Elizabeth S.
the guy who came out was very knowlegable and took the time to explain it to me in a way that i would understand. a great man.
Roto-Rooter
  5 by Elizabeth S.
the guy who came out was very knowlegable and took the time to explain it to me in a way that i would understand. a great man.
Roto-Rooter
  5 by Tom J.
Service man was friendly, competent and helpful.
Roto-Rooter
  5 by Susan J.
Labor to install a toilet seat at $199 is way too high for a couple minutes' work, but the techs are great
Roto-Rooter
  5 by Cheri L.
Our technician arrived promptly and was very knowledgeable and courteous. Will definitely call Roto-Rooter again when we need your services.
Roto-Rooter
  5 by Heather K
Jim Hickman ID#5943 was extremely polite, professional and thorough. He did a wonderful job and should be commended.
Roto-Rooter
  5 by Danial P
For the first time needing a plumber at my house it was nice to find a company that was quick to respond to my problem.
Roto-Rooter
  5 by Jane B
We have used Roto-Rooter on several occasions, and the service was excellent. Lou is personable, professional and very knowledgeable AS WELL AS PATIENT in communicating all procedures!
Roto-Rooter
  5 by Cemera B
Service person went above and beyond to make me a happy customer
Roto-Rooter
  5 by Deborah I
Outstanding! I placed a call and within an hour a professional plumber Tim arrived. fast efficient courteous truly a professional along with Shannon from the call center who let me know he was on his way. Thank you to all for your outstanding service. Letting everyone about your excellence.
Roto-Rooter
  5 by Duke L
excellent overall performance
Roto-Rooter
  5 by Don B
Mike was the most professional service person I have ever had do a job for me. You need more like him!
Roto-Rooter
  5 by Sue K
Rich was a great guy and was a big help with all of my current plumbing problems.
Roto-Rooter
  5 by Rochelle F
Service person very efficient. Took time to explain. I would definitely recommend.
Roto-Rooter
  5 by Nora P
He was polite and not bothered to answer questions. Explained the work to be done and showed me as he went along.
Roto-Rooter
  5 by Cindy W
Amazing service and work from every tech we worked with: Donovan Dixie was so committed and we constantly communicated with phones to make sure we knew what was going on. He never quit until we found the problem. His work was followed up by Rick Hannon and Larry Palmer who worked tirelessly to get our problem solved. They never even took breaks! They were all so proud of the company and the quality of their work. I am still blown away. They also cleaned up every day as though no one was there. I will continue to us and recommend you.
Roto-Rooter
  5 by Megan B
Service rep was helpful and did a great job!
Roto-Rooter
  5 by Adam S
Eric was my technician. He did a great job explaining the plumbing issue. As a fellow Chem-Med employee, Im a big believer in customer service and quality of work. Nice job Roto-Rooter!
Roto-Rooter
  5 by Robert S
Excellent service and advice offered by Luis and is partner. They are true professionals.
Roto-Rooter
  5 by Kathleen P
Michael A. showed up on time, Very Professional, assessed the problem, advised on he would fix, and advised about RORO-ROOTER PIPE SHIELD. I was impressed and purchased the product. Will definitely use AGAIN & put a VERY POSITIVE REVIEW ON ANGIES LIST! GREAT JOB ! THANK YOU
Roto-Rooter
  5 by Francois G
Friendly, honest, competent, available. I am very satisfied on how Roto-Rooter handled my situation.
Roto-Rooter
  5 by Janet N
Armion, #601, was professional, knowledgeable and friendly. He provided options for my plumbing needs and completed the job quickly and successfully!. I have had Armion before and his service is consistently good. Thank you.
Roto-Rooter
  5 by Heather M
Our tech, Sal, was very knowledgeable and was willing to answer all of my questions. I appreciate that he took the time to make sure that the job was done correctly. Thanks!
Roto-Rooter
  5 by Carl S
Jay has been to our home before and always has been very helpful, gets the problems handled efficiently and to our satisfaction. We couldnt ask for better results, Thank YOU!
Roto-Rooter
  5 by Lori W
Jesus Rosario did a great job and was very friendly
Roto-Rooter
  5 by Kika K
the gentlemen that came was very polite and told me what he found. He let me look at the camera and he double checked that every pipe was clear before he left.
Roto-Rooter
  5 by Louis B
The technician listened to the problem, took all the time to be sure the problem was fixed and demonstrated knowledge and capability. The experience was pleasant and satisfying, unlike some previous similar problems with other companies.
Roto-Rooter
  5 by Tim A
Service person got here before the appointed time. Clean up very well. Will use Roto-Rooter again if needed
Roto-Rooter
  5 by Cameron W
I was pleased with the technician that addressed my problem.
Roto-Rooter
  5 by Yvonn V
Glenn 3351 was very professional and very helpful. He was courteous and respectful. He knew exactly what the problem was and fixed it right away.
Roto-Rooter
  5 by Bob S
Stewart was very knowledgeable and explained everything that he was doing. He was very courteous and provided excellent customer service, being a service technician myself I have an eye for quality service and Stewart is quality.
Roto-Rooter
  5 by Nancy K
Brian was very conscientious and thorough. Quickly assessed problem and quickly performed the necessary maintenance. He answered all of my questions on cause and prevention.
Roto-Rooter
  5 by David W
Jesse was very nice and got the job done quickly.
Roto-Rooter
  5 by Kellee L
Backed up kitchen sink.
Roto-Rooter
  5 by Robert D
Good employee. He was patient taking on a tough job.
Roto-Rooter
  5 by Marta C
What a wonderful, pleasant, knowledgable and professional plumber!!!
Roto-Rooter
  5 by Mira O
The plumber was very efficient in solving the problem, and took the time to explain what happened and how to prevent it in the future.
Roto-Rooter
  5 by Tiffiney K
They were very professional.
Roto-Rooter
  5 by Nija M
I want to commend your company and Ray Turner in particular. You came even earlier than we had expected in response to our emergency. Ray was polite, professional, courteous, and diligent. He worked for hours to solve our problem, all with a smile on his face. On top of that, he did not leave until he had tested each and every faucet to make sure they were all working properly. We will definitely use your services again!
Roto-Rooter
  5 by Richard P
Nothing more to say.
Roto-Rooter
  5 by David S
You guys came when I needed you but I think you charge a high rate for the clean out. Jay was an excellent tech. I highly recommend him!
Roto-Rooter
  5 by Judy K
I always have a great experience with you guys. I am very impressed. Response time is incredible and the technicians not only take care of the problem, leave the place sparkling clean, are polite and helpful and happily accept my coupons! Will always call Roto Rooter when I need help with our drains.
Roto-Rooter
  5 by Catherine R
My technician Joe was excellent - he and his assistant Shirley were professional and knowledgable - he made sure all the lines were clear and gave information as he proceeded with the job. This is the second time weve used RotoRooter in the past few years and weve come away satisfied in both instances --- this is definitely our first call.
Roto-Rooter
  5 by Robert B
Good service
Roto-Rooter
  5 by Amy C
The technician was very good. He was so thorough and explained everything excellently.
Roto-Rooter
  5 by Dot C
They arrived promptly and sis efficient work, very satisfied
Roto-Rooter
  5 by Judith W
I thought the technician, Keith Campbell, was just great. Personable, very efficient and knew what he was doing. He is the reason I would call back with another problem.
Roto-Rooter
  5 by Pat H
Polite, helpful, efficient. Problems solved.
Roto-Rooter
  5 by J Edd B
Have used Roto Rooter for many years, and the technicians are always polite, efficient, and knowledgeable.
Roto-Rooter
  5 by Harvey G
Very appreciate RotoRouter being available on such short notice on Saturday night. I appreciated being informed as to his arrival time. His work looked very neat and he was easy to work with. I definitely will call RR again if needed!
Roto-Rooter
  5 by Alicia B
Excellent service and the technician showed that he really cared about our situation.
Roto-Rooter
  5 by Michael H
Pricing was higher then I expected but the tech was amazing, extremely professional and helpful. Would recommend him definitely as well as the service.
Roto-Rooter
  5 by Richard M
Excellent service
Roto-Rooter
  5 by Diane D
service man was extremely knowledgeable, explained what he was doing and made me very comfortable about the amount of money I spent. Was careful not to make a mess and made sure everything was clean when he left. I have no problem knowing that next time I need any plumbing help, Ill be sure to call him. Diane D
Roto-Rooter
  4 by Joy A
Jonathan was very courteous, knowledgeable, tidy and didnt leave a mess behind.
Roto-Rooter
  5 by Margaret M
Jay and David, the technicians, were prompt, and neat and clear with me about what they needed to do. They also advised me about what to expect in the future in terms of keeping the drain lines clean in order to prevent another blockage. Very happy with the service.
Roto-Rooter
  5 by Margaret M
Jay and David were excellent-problems solved quickly, explanations of work clear and very pleasant people.
Roto-Rooter
  5 by Gary L
great guys, jeff and his helper did the job!
Roto-Rooter
  5 by Robert L
Excellent technician with good skills.
Roto-Rooter
  5 by Kevin N
Your technician was kind and did his job with excellence.
Roto-Rooter
  5 by Darryl R
It is rare to find such professionalism today! I called late on a Sunday afternoon and was told a service technician would be at my residence within two hours at no additional charge for being a Sunday. Ray F. arrived on time, listened to the description of the problem, and said he would fix it with confidence. As he is a veteran of two tours of duty in Afghanistan, he was refreshingly polite, respectful, and courteous. The outdoor sewer line problem was fixed in less than 30 minutes! Thats how you do business folks!
Roto-Rooter
  5 by Wendy P
The guys were very pleasant and clean. I like the plastic slippers they use over their boots. They cleaned up after and removed all trash and asked permission to even park in my driveway. As cold as it was outside, they declined my offer of making them hot chocolate. Very professional and able to answer all my questions. I am very pleased.
Roto-Rooter
  5 by Rhonda I
Youre lucky to have an employee like Chris!
Roto-Rooter
  5 by Teresa F
Jesus Rosario is a credit to your company & to your training. He was courteous,friendly, efficient and professional. He diagnosed & handled the problem quickly and thoroughly. He is a treasure!(He was also on time.)
Roto-Rooter
  5 by Salvador G
PLUMBER WAS ON TIME AND PERFORMED QUALITY WORK.
Roto-Rooter
  5 by Gordon M
Our service man was very helpful and fixed our problem quickly! Thanks Roto Rooter!
Roto-Rooter
  5 by Darline B
Plumber was very knowledgeable and courteous.
Roto-Rooter
  4 by Ruby S
Doug and Jim were very pleasant and professional.
Roto-Rooter
  5 by Thomas K
Devin did a great job both times he came to our house over the last two months. Sears had two repair man who did not know what they were doing.
Roto-Rooter
  5 by Michele S
Technician was friendly and informative.
Roto-Rooter
  5 by Tim F
Mich was very helpful, did a great job of clean up after the work was done. Did good work for me:
Roto-Rooter
  4 by Jennifer R
I was pleased with the service, but the drain re-clogged few days later.
Roto-Rooter
  5 by Jennifer R
The technician came about 30 later than the window I was told, but the service I received was fantastic. The plumber was incredibly polite and knowledgeable and went out of his way to explain what he was doing and how to keep the drains clean in the future. I was really pleased with his service.
Roto-Rooter
  5 by Bill Z
Ryan the technician did a great job. He arrived within an hour that we called for service. He wouldnt give up! He took the extra time to fix our problem. We will call him back anytime.
Roto-Rooter
  5 by Stephen E
Luis Galindo was excellent. Very professional and knowledgable. I would use Roto Rooter again just because of the quality of service.
Roto-Rooter
  5 by Diane M
Our technician Mr. Young Kim was polite and helpful. He came out during the snowstorm, and had to park down the street from our house as the road was not plowed and very slippery. He walked the rest of the way. He checked out the problem, gave us the estimate and we approved and he started the work.. He was efficient, quick, and very personable. We made sure all clean up was done before leaving. I was very impressed. I will continue to use Roto-Rooter based on his service. You are very fortunate to have such a wonderful representative for your company. Sincerely, Diane Monahan
Roto-Rooter
  5 by Jeff H
I was very pleased with how everything turned out.
Roto-Rooter
  5 by Dave K
Technicians were great
Roto-Rooter
  5 by Susan B
Mohammed Khan was exceptional - kind, knowledgable, took care of the house drainage back-up problem.
Roto-Rooter
  5 by Atsushi S
I appreciate your honest work and even clean up filth. Thank you.
Roto-Rooter
  5 by George M
Plumbing repair costs are still too high :(
Roto-Rooter
  4 by Raquel F
very good work and i like how they cleaned everything up after they finished good service
Roto-Rooter
  5 by Illa G
The lead service guy was very professional & courteous from start to Finish. We are very pleased with the entire service from making the service call to paying for the service. Thank you!!
Roto-Rooter
  5 by Mason W
Steven was very good, he went above the call of duty and fixed out problem in the most efficient manner. Thank You for his work.
Roto-Rooter
  5 by Eugene G
Tech Ryan Reis was extremely knowledgeable, friendly and explained the process of clearing our very old orange berg sewer. We have been clients for over forty years and Ryan was the best tech weve dealt with.... even in the rain!
Roto-Rooter
  5 by Ron A
They guys came a day a head of what had been quoted. They had to hand dig the patio and kept on going till they got the pipe fixed. Great Job.
Roto-Rooter
  4 by Mary P
excellent service
Roto-Rooter
  5 by Jean Marc B
Simply the best !
Roto-Rooter
  5 by Astrid S
David Diaz out tech was awesome. He was polite and took care of the issue for us. Left the place looking like it was when he arrived. Nice attitude and efficient service. Thank you so much!
Roto-Rooter
  4 by Tom A
Technician did great job.
Roto-Rooter
  5 by Michael A
James was prompt, friendly, knowledgeable, efficient & left the room clean when he was done!
Roto-Rooter
  5 by Victoria D
The plumber was awesome. He was very honest and understanding.
Roto-Rooter
  5 by Karen A
mike a very extremely worked 83428
Roto-Rooter
  5 by John K
Your service person was very polite, very efficient, and very professional. He did an excellent job and made me very glad that I had called your company. Made me really glad. My troubles really did go down the drain.
Roto-Rooter
  5 by Kathryn L
Tony Cardona was the technician/plumber. The blockage in my pipe was in an extremely difficult place to access, but he stuck with it and cleared the line. He left everything as clean as it was when he arrived.
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