Depew, NY Rate location (23 Reviews) Call Now 716-683-4190

Roto-Rooter Depew, NY: Customer Reviews & Testimonials

When you need experienced plumbers in Depew, NY, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Depew, NY

Thank you for your prompt service! The disbatcher was polite and efficient(confirming I had an issue but not an emergency), and the service man arrived on time, within an hour of my call. The problem was resolved quickly, and Scott did not leave until making sure everything was working properly. Thank you, Roto Rooter for saving the day!
Anne A. | Depew
I called and they came quickly! The service fellow was very friendly and knowledgeable. He cleaned out the sewer and was so nice. I recommend RotoRooter to all!
Noreen R. | Depew
Service technician was prompt and courteous. Handled problem professionally and gave a detailed explanation of what had caused the problem. The staff handling the phone call scheduling the service and updating on arrival times were outstanding and polite.
Paul M. | Depew
The tech gave me a detailed report of what they would have to do to fix my problem and how long the repair would take. A tech arrived the next morning and completed the repairs in one day.
John T. | Depew
I want to thanks Nick the Tech #3798...He was an awesome customer service rep for your company, very pleasant, friendly, very informational, polite, very fast service,excellence person with his work ethic and quick time frame of solving the problem..Thank you very much Nick Donna J
Donna j. | Buffalo
Great Technician - knows his job very well, as well as very personable - definitely an asset to Rooter Router. Would request him in the future.
Kathy H. | Cheektowaga
Our experience was fantastic. from the time i made my first call and spoke with customer service till the repair with the very knowledgable technician. We had many issues with our bathroom fixture and the technician did a fantastic job fixing the issues. I would highly reccomened rotorooter again. As a matter of fact they are coming back tomorrow to fix my hot water tank.
Gail K. | Bowmansville
I just want to say the service was above the top. Your technicians were extremely professional, and explained the problem thoroughly. Especially Ken and Daniel, They took care of the problem I was having in a timely fashion, and I am one happy Customer.
Daniel P. | Cheektowaga
Timely and extremely professional. Ray and RJ gave us the options, costs, and timeframes upfront and adhered to them. It was a very good experience for such a late hour (12 midnight). I will definitely call these guys again if the need arises. High marks!!
Robert P. | Getzville
Roto-Rotor has and continues to be my "go-to" plumber
Willie h. | amherst
When my tenant called late on a Friday night to tell me of a bathtub drain clog I immediately imagined an overinflated weekend labor rate to get it fixed. When my attempts to unclog it myself didn't work, I figured there was no other option than to call a plumber. My first call was NOT to Roto-Rooter. Rather I called the plumbing company I typically use. That phone call resulted in a rude receptionist taking all of my information and telling me someone would be out on MONDAY. I cancelled that call and called Roto-Rooter. What a SMART thing to do! The person on the phone was courteous, funny, engaging and concerned. She told me someone would call within two hours and give me 30 minutes notice of their arrival. And that is EXACTLY what happened. The plumber was prompt, professional and personable. He explained all of my options and the cost of each. He unclogged the bathtub, instructed the tenant on future drain care, and left the house clean. And there were no "weekend labor rates" - instead I was charged based on the service performed. Roto-Rooter is my new go-to plumbing company!
Anne T. | Buffalo
Service was excellent!! Bob provided an initial estimate and diagnosis of the problem, did the job quickly and efficiently, showed me the problem and how he would repair it, and lastly, cleaned up upon completion. Bob has been to my home on a few previous occasions. He has always been very courteous, professional, and knowledgable. He has always done a great job ay house!...Thanks!
Egon F. | Grand Island
The technician showed up on time, was knowledgeable and done in no time. Also treated for tree roots and got me the ${esc.dollar}40 coupon I was unaware of. Very happy to be flowing again on a Sunday!!!
Terry B. | Angola
Tech was courteous and helpful. Explained proposed actions well and fixed problems to my complete satisfaction
Kenneth K. | Elma
we have had no recurring issues with drain since service and very satisfied with professionalism of technician who should be commended great job!
Joel H. | lockport
Good service, good results, excellent techs
Tim N. | Buffalo
The tech was great, very nice young man, very courteous, very helpful
Al F. | Gainesville
UNBELIEVABLE!!!!!!! We were in desperate straits and called around and dreaded making the call to ROTO-ROTOR based on past perception and misconceptions. We had Daniel who assisted us beyond compare. He was PROFESSIONAL,KNOWLEDGEABLE, COURTEOUS,PATIENT, and just flat out good at what he does. I would recommend him and you guys from this day forward. No more Roys, no more Cellino, not even my two close buds who are plumbers. You guys and Daniel ROCK!
Michael a. | buffalo
Person was perfessanal and very helpful in the replacement of the items needed.
Peter H. | North Tonawanda
RJ was on-time, friendly and professional. He explained the problem and options to fix the clogged pipe. Even on a rainy Saturday, he was more than willing to take the time and explain what he was doing and ensured that the job was done correctly. Great ambassador of Roto-Rooter, we will be sure to share our very positive experience with other in need of plumbing and drain service. Thanks again RJ!
Mark W. | Hamburg
I had service technician Mr. Kerry Malecki #380 work on fixing a gas leak. He was very efficient and professional. He did great work and with good time management. I recommend Mr. Malecki and he is a very valuable employee. Your company is truly blessed to have such a good worker. Sincerely, Mrs.Rodriguez
Christina R. | Buffalo
Service was very good. Tech was polite and explained what was going on.
John R. | Tonawanda
Everything went perfect from the estimate to the installation of our new hot water heater, I would reccommend Roto Rooter to everyone!
John C. | BUFFALO
Duane Stehlar
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