The Chicago Plumbing Experts You've Trusted
For Over 75 Years
Schedule Service

No Extra Charge on Nights, Holidays and Weekends

Chicago Plumber, Providing Emergency Plumbing and Drain Service

Chicago Plumbing Drain Solutions

Professional, Friendly Chicago Plumbing Service

A passionate sports town and a diverse, multicultural city…there's a lot to love about living in Chicago. Unfortunately, sewer and drain problems are not among them. Roto-Rooter is a full-service plumber in Chicago that businesses and residents throughout Chicagoland have come to trust. Our highly trained plumbers have the knowledge and experience necessary to handle anything…from a small toilet repair or clogged drain cleaning service, to a large plumbing emergency.

Helping You Save Your Hard-Earned Money

Roto-Rooter offers Chicago plumbing services that our customers can afford so that money doesn't stand in the way of necessary plumbing repair and maintenance services. We offer coupons from time to time, as well as flexible financing options, so that you can more easily afford the services you need. We also provide earth-friendly plumbing services, parts, and products to help reduce your water usage and monthly utility costs, while helping to sustain and protect the environment.

Chicago Plumbers That Work Around Your Schedule… Not the Other Way Around!

We can have your plumbing back up and running again in no time. Our licensed and insured Chicago plumbers are available anytime you need us, day or night, 24-hours a day. We will also schedule appointments based on your schedule-for the most convenient, timely service possible.

Make sure to ask about our current coupons to see if there is a way to save even more on our affordable plumbing services. Make sure to also schedule your free estimate for an accurate quote of what your services will cost. Give us a call today at 312-222-9091 to find out more about how our quality Chicago plumbing and drain cleaning services can best fit your needs.

Around-the-Clock Chicago Service

Next time you have a plumbing problem after regular office hours, call us to experience the Roto-Rooter Plumbing Drain Service difference. We have 24-hour emergency service specialists available to answer the phones whenever you call, even during the night or on weekends. Flood waters arent always considerate enough to wait until you are ready to deal with a flood; they can drop in for a visit at the worst possible time. If that happens to you, all you need to do is contact us to set up an appointment with one of our skilled plumbers. They will come to your house as quickly as possible to resolve the problem.

Fixing Your Flooding Problems for Good

Do you experience issues with flooding or leaks in your basement? If there are any low points near your foundation where water accumulates, then you are in danger of having water seep into your basement or crawl space. Many people counteract this type of flooding with sump pumps. Roto-Rooter Plumbing Drain Service can provide you with a high efficiency sump pump and even provide sump pump repair services when it starts to slow down. Keep that pump working year-round by calling us.

Get Ready for Cold Chicago Winters with our Water Heater Service

Floods aren't the only problem we fix, though we are certainly good at that. If you need a new water heater installation, call us to have a new appliance professionally installed. At Roto-Rooter in Chicago, we believe in installing new plumbing devices right the first time. It is inconvenient enough when you realize your water heater isnt working; and you don't want to run out of hot water again the next day. Call us to fix your water heating problem for good.

From an experienced workforce to local information, discover all of what Roto-Rooter can offer:

Roto-Rooter Plumbing & Drain Services
Manager:

Phone:
312-222-9091
Address:
400 E Randolph Street
Suite 106
Chicago, IL 60601

Chicago Plumbing & Drain Solutions

  • No Extra Charge - Nights, Holidays & Weekends
  • Emergency Service
  • Available 24/7
  • Trusted & Recommended Since 1935
  • Licensed & Insured
  • Full Service Plumbing & Drain Cleaning
  • FREE Estimate
  • No Hassle Guarantees

Serving the entire Chicago area including the following communities:

Aurora Blue Island Chicago Heights Joliet
Naperville Orland Park
Roto-Rooter Plumbing & Drain Services
Manager:

Phone:
312-222-9091
Address:
400 E Randolph Street
Suite 106
Chicago, IL 60601

Customer Reviews

Roto-Rooter 4.9298245614035086 out of 5 based on 228 ratings. 228 user reviews.
Roto-Rooter
  5 by Victoria G.
We would like to commend the professionalism and technical skill of Todd Cabay, who was efficient and considerate. He is an excellent asset to and representative of your company.
Roto-Rooter
  5 by Andra K.
Great service provided and very timely. My sump pump had gone out and the technician was very knowledgeable and friendly.
Roto-Rooter
  5 by Joan P.
We have been using your techs for our plumbing and sewer needs for over 10 years! Your techs are always pleasant and they answer any questions we may have. They go into detail if there are things we don't understand. Like how certain parts work. We are always pleased with the complete experience from the time they arrive to the time they leave. We will definitely use this company again and again. I would and do recommend your company to neighbors and friends! They are always on time too! Thank you again, Joan Pace A loyal customer.
Roto-Rooter
  5 by Robert B.
Joe was great very kind and knowledgeable he was very tidy and explained everything in detail. Awesome job will be using Roto Rooter for all my plumbing needs.
Roto-Rooter
  5 by Kim L.
I was able to get same day service which was wonderful. The technician that came out to my house was extremely helpful and explained everything in detail. I would definitely recommend Roto-Rooter to anyone.
Roto-Rooter
  5 by Scott D.
Quick response time. Nice service technician. Met the quote. No hidden costs. What more could you ask for?
Roto-Rooter
  5 by Cindy P.
None
Roto-Rooter
  5 by John F.
Danny answered all the questions we had and corrected the problem completely to our satisfaction.
Roto-Rooter
  5 by Jim P.
The man who came over was extremely professional and courteous found my problem and fixed it . Thank You rotor Rooter for making a bad experience easier to handle
Roto-Rooter
  5 by Rolanda E.
The tech was very professional and did a great job. Thank you!
Roto-Rooter
  5 by Peter B.
Tech was very professional and explained everything he was doing. A very dedicated professional
Roto-Rooter
  5 by Bobbie M.
Andrew made sure that all pipes were clean and that the drain was flowing.
Roto-Rooter
  4 by Calvin B.
The service call was a week ago, and the sewer gas smell seems to be gone. I am thankful!
Roto-Rooter
  5 by Emily K.
Tony was very helpful, efficient and knowledgable.
Roto-Rooter
  4 by Derrick B.
The technician did an excellent job in terms of resolving our leak issue. Thx Don
Roto-Rooter
  5 by Dianne W.
The service man was supposed to come between 10 and 1. They called at 8:30 a.m. to ask if he could come EARLY! The service man was professional and thorough, and let me get on to the rest of my day earlier than expected. My new sump pump is working fine.
Roto-Rooter
  5 by Dianne W.
The service man was supposed to come between 10 and 1. They called at 8:30 a.m. to ask if he could come EARLY! The service man was professional and thorough, and let me get on to the rest of my day earlier than expected. My new sump pump is working fine.
Roto-Rooter
  5 by Willie R.
They did a great job! The service was timely, and the technicians were knowledgeable. We needed more extensive plumbing services than we initially thought, and they explained the issues clearly and kept us informed every step of the way. The technicians diagnosed the problems on one day and returned promptly the next day to complete the job.
Roto-Rooter
  5 by Jim P.
Next time I need service please send Yuri....Good Man!
Roto-Rooter
  5 by Stacy Z.
Michael was helpful, he explained everything thoroughly. He was courteous and knowledgeable and represented the Roto Rooter company in the best possible way. Thank you!
Roto-Rooter
  5 by Rochelle J.
The technician was very professional and pleasant. He thought the job would be difficult and he helped to explore alternative solutions to the problem. We were both happy that the cause of the stoppage was not as bad as originally thought. I think he went above and beyond what was expected. I want to thank him (David I think) and Rotorooter for coming out on a bleak and rainy day in the evening mind you!
Roto-Rooter
  5 by Kurt S.
Danny (2153) took care of our problem and gave us helpful hints in avoiding this problem in the future. He was very clean and courteous and was very repectful. We kept his name and would request him personally. Thank you for resolving our issue.
Roto-Rooter
  5 by Matthew P.
Great Service - Thanks Roto-Rooter !!!!
Roto-Rooter
  4 by Virginia M.
technician explained everything and was very neat
Roto-Rooter
  5 by Aileen C.
I wish I called you sooner!
Roto-Rooter
  5 by Tom H.
Very happy that it was Tony that come out to look at the water heater. The last time he was out he worked late into the night replacing a shut off valve. He is a hard working guy that knows what he is doing. You are lucky that he works for Roto-Rooter.
Roto-Rooter
  5 by Clayton C.
The plumber that came out was friendly and knew what he was doing. He did waste any time he understood the problem and go to work. He was very informational and would recommend them to any one.
Roto-Rooter
  5 by Joe B.
Well, of course-it's like making an appointment to see a Dr. but when you get there the symptoms are gone. Seems our leak no longer exists. Dave was helpful to tell us to mark the leak if it starts again and that he would come back. Thanks.
Roto-Rooter
  5 by Christine D.
None
Roto-Rooter
  5 by Mark C.
Serviceman arrived well within the time frame requested. Performed the necessary work , double checked that everything worked and cleaned up after himself .
Roto-Rooter
  5 by Mark C.
Serviceman arrived well within the time frame requested. Performed the necessary work , double checked that everything worked and cleaned up after himself .
Roto-Rooter
  5 by Mike M.
The service technician was very qualified and did a great job getting my problem fixed, advising and sharing with me the issues he had with my problem.
Roto-Rooter
  5 by Rhonda M.
All went well. John explained what he found and what the 6-month warranty covers, and what it does not. Quick and efficient.
Roto-Rooter
  5 by Luis L.
The service technician is a great worker and very nice person!
Roto-Rooter
  5 by Sarah S.
Omar was great! He was pleasant and professional. I would recommend him to anyone!
Roto-Rooter
  5 by Kate B.
Very professional and polite staff. Easy to deal with. Thank you
Roto-Rooter
  4 by Jami Z.
I live in an old house with a lot of problems and they were determined to fix our problem, and despite spending hours at my house and having to call 2 technicians they fixed the problem and kept their word on the original quote, no up charge. They are my heroes!
Roto-Rooter
  5 by Patrick M.
My guy was great, on time,above and beyond what I needed him for. Very happy with his work.
Roto-Rooter
  5 by Patrick M.
My guy was great, on time,above and beyond what I needed him for. Very happy with his work.
Roto-Rooter
  5 by Peggy G.
After struggling for 3 days to unclog a toilet Ben was a life saver. Rotorooter was out within the hour after I called. Problem solved in abt 30 min.
Roto-Rooter
  4 by Jeanine D.
Very good service. Tech was very helpful and made great suggestions to keep drains clean.
Roto-Rooter
  5 by Casey G.
Your technician knew his job well and worked very efficiently to get everything done, fast, and clean. Very prompt and on time as promised. Important in a business environment. Thanks again.
Roto-Rooter
  5 by Michael K.
I can trust you. Your the best.
Roto-Rooter
  5 by Donna L.
Joe, is a great tech. He explained everything he was doing.
Roto-Rooter
  4 by Sandra B.
The expert technician, Dexter #1882 was very helpful, well-informed, knew that we needed to address the plumbing issues as soon as possible and a professional. Thank you for your service!
Roto-Rooter
  4 by Heather B.
Service was friendly, fast and done right.
Roto-Rooter
  5 by Jeffrey V.
Out of 5 service companies called during my emergency, Roto-Rooter was the only call back I'd received and accommodated me within 1 hour of the initial call back. Thank you for the fast service.
Roto-Rooter
  5 by Helen O.
Thanks, Patrick, for all your help. You did a great job and helped me with the cost.
Roto-Rooter
  5 by Bill Y.
Excellent service! They called before they came out to say the plumber would be there in 30 to 45 mins. He showed up in that time frame. I was able to book this online, and I didn't need to talk to anyone. I'm a general contractor, and I will continue to use these guys. Great job!
Roto-Rooter
  5 by Wayne L.
Friendly and very professional in his job.
Roto-Rooter
  5 by Mark W.
The service technician was very friendly and very competent. I felt good having him in my home and the work he performed.
Roto-Rooter
  5 by Paul C.
Technician was extremely helpful and did excellant work.
Roto-Rooter
  5 by Ruth K.
This is the first time we have used your services. We were very satisfied, and we will definitely consider Roto Rooter for future services that we may require. We were very pleased with the serviceman's performance and commitment to doing a good job and his efforts to get it done to our complete satisfaction.
Roto-Rooter
  5 by Shira W.
Extremely responsive. Explained options and pricing before beginning work. Very nice and excellent customer service.
Roto-Rooter
  5 by Shira W.
Extremely responsive. Explained options and pricing before beginning work. Very nice and excellent customer service.
Roto-Rooter
  5 by Tim G.
Our plumber came in, fixed the issue and even showed me what the problem was so that I could understand the issue better.
Roto-Rooter
  5 by Mark P.
Jimmy rocks!
Roto-Rooter
  5 by Gail W.
Felipe, my technician (Elk Grove location I believe), was professional and courteous to the extreme!! He fully explained the service, the steps, and provided information regarding routine maintenance to help prevent future issues (clogged kitchen drain, garbage disposal). He completely protected the work area and was neat as a pin!! I would have him back to perform service at any time--every service provider should exhibit the pride of workmanship that Felipe has. I can't imagine any customer NOT being overjoyed with his work! The only improvement I can even think of would be to eliminate the road construction that caused him some transit delay. Aside from that, I had a painless service call!
Roto-Rooter
  5 by Lonny B.
The service technician was very good at what he was doing. He did his job well and in a timely manner. The service tech also cleaned area after work was complete. Very professional person.
Roto-Rooter
  5 by Deborah S.
Service technician Todd very professional and knowledgeable. A very pleasant person.
Roto-Rooter
  5 by Dave D.
outstanding
Roto-Rooter
  5 by Gary Z.
Very professional
Roto-Rooter
  5 by Gary Z.
Very professional
Roto-Rooter
  5 by Jeanne N.
The service technician was great and is the reason why I would use Roto-Rooter again.
Roto-Rooter
  5 by Emery W.
What I figured was a major problem turned out much less. The technican had to drill a hole in the wall and immediately found the source.
Roto-Rooter
  5 by Jeff H.
Your service technician, Todd was excellent! Very professional, polite, courteous and extremely knowledgable. Should we need service again I hope to have Todd as our tech!
Roto-Rooter
  5 by Priscilla N.
Mark arrived on time and was personable and efficient. It's great to have a working sink again!
Roto-Rooter
  5 by Gloria M.
The technician was great...extremely knowledgeable!
Roto-Rooter
  5 by George B.
very good tech and fast service
Roto-Rooter
  5 by Ryan G.
Very quick and efficient, also very courteous.
Roto-Rooter
  5 by Stanley F.
The tech was very knowledgeable and efficient.
Roto-Rooter
  5 by Hong H.
Armion (#601) was very polite, precise in his work and willing to explain everything he was doing in detail. He quickly replaced and outside faucet and installed an interior shutoff safety valve. We were very impressed with his work.
Roto-Rooter
  5 by Karen S.
Great service, easy to schedule and on time.
Roto-Rooter
  5 by Loretta G.
Jonathan 3403 was great, he knew his business and explained everything he did. It was nice to have a clean cut gentlemen show up. I'll ask for him if I have any sewer problems. I give him 5 stars!!
Roto-Rooter
  5 by Mary S.
thank you.
Roto-Rooter
  5 by Michael N.
Expert work! Both plumbers on the job worked hard to do a great job and get it right. They worked as if they were working on their own home, and you don't often get that these days.
Roto-Rooter
  5 by Terrence M.
Our service man (Tim #2508) was very professional, explaining as he worked and we would certainly use Roto-rooter again. We were very satisfied with the service and quality of the job.
Roto-Rooter
  5 by John M.
Rudy was very professional and very personable.
Roto-Rooter
  5 by David B.
Wanted to let you know that Danny was very knowledgeable and respectful. He answered all my questions to my satisfaction and that is not easy to do! I was very impressed with his professionalism. Thank you Danny.
Roto-Rooter
  5 by Jarold B.
very professional
Roto-Rooter
  5 by Erik L.
Prompt, clear on what the service person was doing, great explanation and advice to avoid future problems.
Roto-Rooter
  5 by Dana H.
My service man was fabulous! He walked me through each step and was extremely kind. He cleaned everything up.
Roto-Rooter
  5 by Mike R.
Service provided was very thorough. Tech explained what was going on every step of the way.
Roto-Rooter
  5 by Julie R.
I was very happy with the technician Jimmy #1333. He was very informative. He explained everything in great detail. I would definitely recommend RR to friends and family. Thanks Jimmy. Julie R.
Roto-Rooter
  5 by Julie R.
I was very happy with the technician Jimmy #1333. He was very informative. He explained everything in great detail. I would definitely recommend RR to friends and family. Thanks Jimmy. Julie R.
Roto-Rooter
  5 by Allan M.
Danny, #2153, did an excellent job
Roto-Rooter
  5 by Wilbert R.
Did a nice job of cleaning up
Roto-Rooter
  5 by Mary C.
Andre arrived @ did a great job explaining all our issues. We felt comfortable with his consultation and would absolutely call him again
Roto-Rooter
  5 by Bill S.
Thank full that we learned so dos and not dos.
Roto-Rooter
  5 by Heather N.
My husband usually fixes everything in our house but when he couldn't fix the problem I called you guys and I was very impressed on how fast we got an appointment. The service man who came to our house was very friendly and definitely knew what he was doing. Tell him thank you so much.
Roto-Rooter
  5 by Sue C.
The technician was very thorough and helpful, and kept me informed every step of the way.
Roto-Rooter
  5 by Robin G.
Our Tech was Brian 1857 and he was professional, knowledgeable and informative.
Roto-Rooter
  5 by Charles L.
Technician also recommended a video scan of the effected pipes which he scheduled for the next day.
Roto-Rooter
  5 by Charles L.
Technician also recommended a video scan of the effected pipes which he scheduled for the next day.
Roto-Rooter
  5 by Laura B.
Excellent service
Roto-Rooter
  5 by Wilard L.
Very good service.
Roto-Rooter
  5 by David L.
On site service tech was great. Price was a little high even for the weekend. But at least they answer there phones after 8:00pm on a Saturday.
Roto-Rooter
  5 by Wally M.
Very knowledgeable, clean and efficient.
Roto-Rooter
  5 by William O.
I had a problem with my sewer backing up. The gentlemen that came to my home were quick, professional and very courteous. I was very please with the work. You can tell that they were very knowledgeable.
Roto-Rooter
  5 by Carl S.
Vano was friendly and knowledgeable. This was as good an experience as a plumbing emergency can realistically be.
Roto-Rooter
  5 by Gregory C.
Service man was very informative of problem i had and was able to fix it in less then two hours.
Roto-Rooter
  5 by Michael C.
Quality service at an inconvenient time (holiday evening). Very much appreciated!
Roto-Rooter
  5 by Tom F.
We replaced a pump the end of March 2014 that was connected to the washer (#601). It seemed like the pump had burned out already on Memorial Day weekend. We called Saturday night and Armion was there Sunday before 9:00 AM. The pump was fine but the filter was clogged. He showed us what to we needed to do, because we didn't know, and didn't even charge us. Huge thanks to Armion and Roto-Rooter!
Roto-Rooter
  5 by Cathy R.
We have used Roto-Rooter's services for years and have never been disappointed in their employees or quality of work!
Roto-Rooter
  5 by Raymond R.
The guys were great. Very professional. Would recommend them to a friend.
Roto-Rooter
  5 by Thomas N.
Tech, Matt #1422 was very courteous. Problem seems to be solved.
Roto-Rooter
  5 by Vincent Gloria D.
THE TECHNICIANS WERE VERY INFORMATIVE, FRIENDLY, GREAT SENSE OF HUMOR, AND EXPLAINED EVERYTHING THOUROUGHLY. GREAT ASSET TO YOUR COMPANY
Roto-Rooter
  5 by Jennifer H.
I was satisfied with service
Roto-Rooter
  5 by Edward M.
Vince was very informative about it
Roto-Rooter
  5 by Tom M.
none
Roto-Rooter
  5 by Arthur W.
Everything was totaly professional. Service man was super. He explained everything to me about what he was going to do. He was also very knowledgeable about the problem and how to follow up so it won't happen again. He was a great plumber.
Roto-Rooter
  5 by Christy B.
The service person was very honest and straight forward and took the time to show me the problem.
Roto-Rooter
  5 by Bill S.
Harold did a very good job. We had 3 issues and he settled all 3. Even crawled through a very small space under a deck to complete a project
Roto-Rooter
  5 by Cathy R.
Your serviceman Danny 2153 just left my home and I can't say enough about what a nice young man he is. He is polite and knowledgeable and even better he gets the job done. No mess no fuss just good old fashioned reliable service. Thank you Roto-Rooter!
Roto-Rooter
  5 by Debra A.
The service man was very professional and polite to me. Explained everything in detail and was quick and CLEAN!!
Roto-Rooter
  5 by Denisha L.
The technician who responded was extremely curtious, efficient, and overall allowed me a piece of mind knowing the job was performed with excellent service performance
Roto-Rooter
  5 by Rosemary E.
Chuck did an excellent job taking care of our internally clogged toilet situation. He was friendly and worked hard to get the flow going from both toilets that were back to back Thank you Crown Point Roto Rooter and Chuck
Roto-Rooter
  5 by Curt C.
Keep up the good work.
Roto-Rooter
  5 by Curt C.
Keep up the good work.
Roto-Rooter
  5 by Leonard S.
Tim, our service tech, was patient, provided us with all information and told us what he was doing, and completed the task to total satisfaction. We will call Roto-Rooter if there is a future need
Roto-Rooter
  5 by Robert S.
tech very knowageable
Roto-Rooter
  5 by Robert S.
tech very knowageable
Roto-Rooter
  5 by Bonnie R.
Michael was very professional and empathetic to our needs and concerns. Very atisfied with services rendered.
Roto-Rooter
  5 by Malcolm C.
Explained in advance what was to be done and how he was going to do it.
Roto-Rooter
  5 by Janet W.
We ended up having 3 techs come to our location, all were polite and professional. Kelly 1910 was the last tech who actually found our problem. He was knowledgeable and made us feel secure with our decision to use roto rooter. I would recommend them to anyone and will of course use them for any future plumbing needs. They made a bad experience tolerable. Thanks guys!
Roto-Rooter
  5 by Tara B.
Harold was extremely competent in his service
Roto-Rooter
  5 by Tara B.
Harold was extremely competent in his service
Roto-Rooter
  5 by Sandy V.
It was so easy to make an appointment on the Roto Rooter website. I was able to choose the time I wanted them to come over and they called 30 minutes before their arrival. The trucks are clean, the service staff are professional and they had all the equipment they needed on hand to do the job. Roto Rooter charged less for the same service I had done last year by another company. The printable coupons found on their website came in handy too.
Roto-Rooter
  5 by Anna J.
Great technician
Roto-Rooter
  5 by Mark S.
I was very satisfied with everything ...Start to finish.. I was kept informed all the way through.
Roto-Rooter
  5 by Natalie S.
Love it! I called and someone showed up within the hour. Thank You!
Roto-Rooter
  5 by Tom J.
Service man was friendly, competent and helpful.
Roto-Rooter
  5 by Renee W.
Jermo was very professional - explained everything to me before the work began - was very neat and cleaned up well after he was finished. I am very happy with the quick service and professional job that was preformed. Thank you!
Roto-Rooter
  5 by Nicole S.
Simmy was so pleasant and polite. He was quick and solved our issue. Thank you!
Roto-Rooter
  5 by M S
My service technician was terrific! Friendly, figured out the issue quickly, got right to work and resolved the blockage! It was a black bra down the pipe that got stuck!!!! A first for him, embarrassing for me! He was great on how he handled the awkward moment!
Roto-Rooter
  5 by Jason L
none
Roto-Rooter
  5 by Pam E
I have always used another company and this was the first time calling Roto rooter. I am extremely happy with service I received. Pat, the technician was super and extremely knowledgeable in handling the problem. I can honestly say I have found a new favorite company!
Roto-Rooter
  5 by Nancy E
The person who came was efficient and thoughtful, The person who came was on time, efficient and thoughtful
Roto-Rooter
  5 by Katherine A
Scheduled a visit on 2/21/14. Got a call the next day and Jimmy our tech was at our house within 30 mins from the first call. Jimmy was very professional and helpful. He did an excellent job unclogging the sewer line. Jimmy checked and made sure everything was working and all of our questions were answered before leaving. Thanks again Jimmy!!! Will recommend Roto-Rooter the family and friends
Roto-Rooter
  4 by Sammie D
The Technician (Jonathan) was very informative. He did a good job, his advice regarding any future drain related concerns were very helpful. Of all the RotoRooter Techs who have been to my home, He was the best.
Roto-Rooter
  5 by Robert O
Leonard was a very good Tech, who explained everything to us and gave us an answer to what the problem was.
Roto-Rooter
  5 by Peter L
I needed a toilet repaired prior to having guests for Thanksgiving. I was able to call and set an appointment. The plumber was on time, professional and put on blue booties when entering. Clean fast and professional.
Roto-Rooter
  5 by Chris R
Justin was my service tech he was excellent. Very professional and thorough. He is the type of employee everyone wants...keep him and promote him he has the right attitude.
Roto-Rooter
  5 by William J
Herman the service man ran into a problem, but he became determined to get it fixed and he did. He saved our Thanksgiving.
Roto-Rooter
  5 by Daniel M
Michael was very courteous and fixed our problem in a very timely manor.
Roto-Rooter
  5 by Stephanie A
Sal was great
Roto-Rooter
  5 by Cris K
Doug was outstanding - the dispatch center was not
Roto-Rooter
  5 by Joan E
I had the excellent service I expected
Roto-Rooter
  5 by Grant K
My service technician (Manny) was great. He explained potential causes for the back up of my sewer line (grease) and then sugessted a treatment and maintenance to help prevent this problem in the future, and was very professional. A great example of what I would expect from somebody representing my company. He was knowledgeable and professional. Great experience. I believe he should be recognized for his hard work.
Roto-Rooter
  5 by Larry M
I hope this experience was typical of the way you do business. The reason for the average mark for the Time frame question is because we had to wait longer than originally promised. But it was a understandably busy day -- weather related problems for plumbing all over. The guy you sent out was great. Very pleased with his service.
Roto-Rooter
  5 by Ernestine J
Very satisfied with the prompt service received and quite pleased with the professional results in curing my water line issues. Stress free after Roto service call completed ! Thank you.
Roto-Rooter
  5 by Theresa F
Oh my gosh! This was our first time using Roto-Rooter and was VERY pleased with the service. Eddie (#1617) was our service guy and I have to say he was the nicest, most efficient tech weve had do work at our house! Would HIGHLY recommend him to neighbors, friends, family and co-workers. He gave us great tips on how to prevent our drains from clogging in the future. GREAT SERVICE!!!! Wish I could give more stars!
Roto-Rooter
  5 by Jennifer K
Actually came the day before I schedule
Roto-Rooter
  5 by Linda K
I called the Lombard, IL number and Dan was the technician who came out. He was friendly, knowledgeable and thorough. I would call Roto Router again if needed.
Roto-Rooter
  5 by Cheryl P
Armion #601 did a fantastic job. He completed the job in 1hr. If needed I will definately use Roto-Rooter again.
Roto-Rooter
  5 by Peter C
Awesome job...when the tech. had a question, he politely ask and show me the problem. gene did an outstanding job, thank you and merry Christmas to all, God bless... P.Cortez
Roto-Rooter
  5 by Geoffrey C
Danny (#2153) was extremely prompt and could not have been more helpful.
Roto-Rooter
  5 by Irene J
You know the first time I needed a plumber, I looked thru the yellowpages. There was so many plumbing companies to choose from. I chose Roto-Rooter because I saw there was a listing in Oak Forest. To be honest, I chose well.
Roto-Rooter
  5 by Ann F
Excellent, Michael LaBoy did a very good job and answered my many questions.
Roto-Rooter
  5 by Heather M
Our tech, Sal, was very knowledgeable and was willing to answer all of my questions. I appreciate that he took the time to make sure that the job was done correctly. Thanks!
Roto-Rooter
  5 by Terry S
After trying others we have found Roto Rooter delivers consistently dependable professional service. It is the service tech that Roto Rooter uses that causes us to use Roto Rooter.
Roto-Rooter
  5 by Carl And Erika M
Our technician, 742 Michael, was friendly and knowledgeable. He took great care to ensure that our issue was resolved and that we knew what and where the problem was.
Roto-Rooter
  5 by Robert T
On Friday, December 20th, we noticed our sewer backing up. We called Roto-Rooter and by 10:00 AM the next morning your service tech, Josh, arrived. After spending more time than he needed to, he realized the problem was more extensive than he could remedy. He called in a camera tech, Greg, who located the obstruction and described what it would take to open our sewer. Within the next 36 hours, a full team of Roto Rooter service techs, lead by Matt, worked in sub freezing temperatures from 10:00 AM until the sun went down to get us back into our house in time for Christmas. Every Roto Rooter employee sent to this location showed professionalism and courtesy in our time of need. We thought we would have to cancel our Christmas plans with family and spend the holidays at a hotel. My wife and I want to say thank you and Merry Christmas. Bob & Carol Turk
Roto-Rooter
  5 by Diane K
none
Roto-Rooter
  5 by Frank N
Our technition was super helpful!
Roto-Rooter
  5 by Robert D
Representative did an excellent job.
Roto-Rooter
  5 by Vester C
tech was very professional and answered all my questions from start to finish.
Roto-Rooter
  5 by Kathy Doug R
After unsuccessfully rodding out a clogged basement floor drain myself, we called in Roto-Rooter. Technician Tim was prompt, courtesy and very knowledgeable about the best ways to get this problem solved; I am very glad my wife called Roto-Rooter and I would call them again. Doug R.
Roto-Rooter
  5 by Jennifer C
I appreciate that the technician was on time and thorough in explaining the service to me. Work was completed in a fair amount of time.
Roto-Rooter
  5 by Mike W
Very thorough and professional. The weather was very cold and the technician spent the time to make sure our sewer line was completely free of debris.
Roto-Rooter
  5 by Cornell R
Respectful of my home, knowledgeable, determination, perserverance all added up to SUCCESS! Mike 9113 and his assistant have helped you reach your goal to provide world-class service....I will highly recommend Roto-Rooter to family, friends and neighbors.
Roto-Rooter
  5 by Patti S
tech was very courteous and helpful with advice to avoid the issue in the future
Roto-Rooter
  5 by Fran F
Right before Christmas I had a clogged drain in my laundry room. Many family members were coming in from out of town. I called Roto-rooter and was very happy with the work completed. I found the technician, 1625 Nick S., to be extremely professional. Thank you!!
Roto-Rooter
  5 by John D
Jeff was professional and courteous. I appreciated not only the quality of his work but the fact that he took extra time to care for our new basement carpeting in our home.
Roto-Rooter
  5 by Terry G
*
Roto-Rooter
  5 by Tony M
Andre did an amazing job in the worst possible outdoor conditions. I would recomend your service to anyone that asked, based on my experience with Andre solving my blockage problems. Thanks Tony M
Roto-Rooter
  5 by Denise H
Krzysztof was very thorough and spent the time to explain the cause of our blockage and gave great advice to prevent it from happening again.
Roto-Rooter
  5 by Mark A
Great service.
Roto-Rooter
  5 by Andrea C
very friendly, informative and detail oriented. would not leave unless everything was working perfectly and gave great preventative care advice. roads and weather was really bad and showed with a smile. My first time with roto-rooter and would definitely call again. Thank you.
Roto-Rooter
  5 by Steven B
KEPT AT IT UNTIL PROBLEM WAS SOLVED
Roto-Rooter
  5 by Steven B
KEPT AT IT UNTIL THE PROBLEM WAS FOUND AND FIXED IT
Roto-Rooter
  5 by Steven B
EXPLAINED EVERYTHING HE WAS GOING TO DO
Roto-Rooter
  5 by Debbie H
We were glad the damage did not require more digging
Roto-Rooter
  5 by Gerald B J
Pleasant personality, ,expertly fixed my problem, cleaned up mess, in a reasonable time! Will call again if I have a problem. Hopefully not:).
Roto-Rooter
  4 by Tammy S
Pleased with service. Weather made for a busy weekend so our time-frame was pushed back from promised time twice, but they did come out as promised and got the job done. Thank You!
Roto-Rooter
  5 by Shawn B
Vono was the technician that came to my home. He was very professional and knowledgeable. He explained my issue in terms I could understand, so I felt good that I knew what he had to do. He worked quickly and efficiently. I was happy that there was minimal clean-up after the job was done. I would absolutely recommend Vono and Roto-Rooter to anyone with plumbing issues. Thanks!
Roto-Rooter
  4 by Thomas E
Tech was great, only complaint was when he arrived.
Roto-Rooter
  4 by Tony H
Very helpful and informative throughout the process, was able to accommodate our schedule
Roto-Rooter
  5 by Joyce J
Sevice person cleaned up and was informative.
Roto-Rooter
  4 by Mark A
Peter the service representative was very professional and did a great job. My parents and I are very pleased with his work.
Roto-Rooter
  4 by Joseph J
Sal was very knowledgeable and helpful. His estimate was right on!
Roto-Rooter
  5 by John M
The serviceman (Jim Walker) identified and remedied the problem quickly. He managed to replace a large section of pipe which I had thought to be inaccessible or impossible without major deconstruction of the surrounding walls.
Roto-Rooter
  5 by Robert K
Danny 2153 was great. He explained the piping system and how everything worked. Turned out to be roots from the trees by the road. My problem is this will probably come back so I will need to have the line scoped to see if there is any damage. I just purchased this house so buyer be aware of everything when buying a home. Thank you Danny for your help.
Roto-Rooter
  5 by Peter K
Joe the Mgr,, Jeff was the technician you sent out and I thought he did a great job. He fixed the problem in a timely manner and recommended solutions going forward. thanks much. Peter Kramer
Roto-Rooter
  5 by Deborah C
My service tech was Adrian Ramos. He was wonderful! He was polite and careful. Cleaning out drains and pipes is a very messy job. He took precautions to protect my floors and worked in a neat and professional manner. Thank you!
Roto-Rooter
  5 by Mark M
the technician was very polite and very thorough.
Roto-Rooter
  5 by Diane D
service man was extremely knowledgeable, explained what he was doing and made me very comfortable about the amount of money I spent. Was careful not to make a mess and made sure everything was clean when he left. I have no problem knowing that next time I need any plumbing help, Ill be sure to call him. Diane D
Roto-Rooter
  5 by Paul S
The service person who came was excellent ! He put this number 1910 Kelly Thank You, Paul
Roto-Rooter
  5 by Denise L
i was called by co. that the tech. would be a little late b/c of volume of calls for service due to weather related calls. i appreciate being kept advised.
Roto-Rooter
  5 by Linda D
DANNY WAS THE BEST. HE WAS HONEST, AND I TRUSTED HIM AND WILL ASK FOR HIM AGAIN IF WE EVER NEED YOU AGAIN.
Roto-Rooter
  5 by John B
my service technician was Eddie Carrillo and he was more than courteous. I believe he went above and beyond to find the source of the clog, he even highly recommended another service ( which I will be doing when I can afford it). Eddie was so concerned about the well being of the home from taking shoes off to wiping up the floor where he was working even after I told him not to, he insisted. Ive had plumbers out to the house before, but never an experience like this. Eddie is an asset to your company I can only hope your other technicians aspire to the caliber of this mans professionalism. Thank you, Roto-Rooter and thank you, Eddie Carrillo for making this normally disastrous situation feel like a walk in the park. ~sent from my iPhone John J. Barthel
Roto-Rooter
  5 by Maria Z
Roto Rooter always has knowlegeable, no nonsense techs.
Roto-Rooter
  4 by Jeff L
none
Roto-Rooter
  5 by Dana H
Tech Nick S #1625 was very courteous and thoroughly explained how to use the product...Invoice # 25-17724441
Roto-Rooter
  5 by Frank M
The technician (Rick Diaz) was EXCELLENT. He called beforehand, showed up when he said he would, was very friendly and knew exactly what he was doing. I would COMPLETELY recommend Roto-Rooter to others based on this experience. Thank you!
Roto-Rooter
  5 by Char M
Manny was very knowledgeable and felt confident that issue would be resolved.
Roto-Rooter
  5 by Paul M
Justin arrived early, quickly diagnosed the problem and explained it to us, and then efficiently fixed it. We are very happy with the service provided by Roto-Rooter.
Roto-Rooter
  5 by Richard O
The service rep David was great, I was very worried about what was happening , but your service rep put me at ease, explained what he was going to do to fix my problem, and took care of bussiness, Im glad I called.
Roto-Rooter
  5 by Charles F
Nice job of keeping us appraised of the service mans schedule prior to arrival. Quick, clean job and clean-up. Good experience. Thanks
Roto-Rooter
  5 by Glenn H
Tech Arthur #1713 was excellent. Hard-working, persistent, polite & pleasant. He kept at it until he found the blockage - a difficult job. We are very satisfied with his work.
Roto-Rooter
  5 by Cheryl V
Id like to express my appreciation for the knowledgeable and excellent service provided by your employee Jim Walker. He fixed my sink, cleaned my drains and repaired the parts that we broke trying to do it ourselves. If a plumbing problem ever comes up for me again, I will call Roto-Rooter first and will recommend them to my friends
Roto-Rooter
  5 by Mark B
Chris was very pleasant, courteous, and knowledgeable. Great to have him in my house. I feel at peace with the work he did.
Roto-Rooter
  5 by Robert E H
GREAT JOB
Roto-Rooter
  5 by Sharon D
I made initial call at noon. At 2 pm I called back to see if technician was scheduled to arrive at 3 pm, politely asking if there was additional information. The dispatcher rudely stated that there was a 3 hour window and it wasnt over yet.
Roto-Rooter
  5 by Sandra S
The only complaint I have is with your website. I cancelled my original appointment online and got the confirmation number, but no email. The same with the new appointment. The service man called for the original time, when I was not available and I had to call to make sure they had the updated information.
Roto-Rooter
  5 by Janelle H
Victor Tech 1439 wasnt satisfied with his job until all the roots were removed, and everything ran well. He was pleasant, persistent, and took pride in a job well done.
Roto-Rooter
  5 by Ronald B
the technician JONATHAN was very helpful with our plumbing problem.
Roto-Rooter
  5 by William H
Thoroughly professional, excellent, timely service from the original plumber making the diagnosis to the dispatcher to the excavators making the repairs. They make sure to keep me updated on the status and made very attempt coem out as quickly as possible. The plumbers and the excavation team informed me of the issues and fixes. Truly and team of professionals.
Roto-Rooter
  5 by Diana L
Could not have asked for better service. Tech was the best. Explained the whole process and was patient with me and all my questions.Would definitely use again and would recommend.
Roto-Rooter
  4 by Comiskey M
Danny was informative and accommodating.
Roto-Rooter
  5 by Richard C
very good experience with roto- rooter
Roto-Rooter
  5 by Richard C
very good experience with roto- rooter
Roto-Rooter
  5 by Ron A
They guys came a day a head of what had been quoted. They had to hand dig the patio and kept on going till they got the pipe fixed. Great Job.
Roto-Rooter
  5 by Jo J
It was actually fun. He explained everything!
Roto-Rooter
  5 by Cornelius T
Tony was a very good tech very personable easy to talk with. Great customer service skills.
Roto-Rooter
  4 by Joseph K
Dave is a great guy - knows what he is doing
Roto-Rooter
  5 by Steven C
Our technician Mr. Walker was excellent. Very honest, did not try to sell any additional services. Explained everything in great detail. I would definitely deal with Roto Rooter again.
Roto-Rooter
  5 by Marylynn C
Service Technician, Kemal, went above and beyond our expectations.
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Memberships:
Chicagoland Apartment Association,National Apartment Association
License:   IL: PL #055-033674, IN: PC 10600095,WI: MP#230698
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