Chesapeake, VA Rate location (54 Reviews) Call Now 757-671-2129

Roto-Rooter Chesapeake, VA: Customer Reviews & Testimonials

When you need experienced plumbers in Chesapeake, VA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Chesapeake, VA

We called Roto-Rooter Plumbers, Virginia Beach, VA, on 18 May about a stopped up commode. Alonzo, employee 1678, was dispatched to take care of our problem, and arrived within the appointment window we had been promised. After talking to Alonzo about the commode and some other plumbing problems we were having, we decided to avail ourselves of the whole house sewer line/drain cleaning special. Alonzo was very professional. He knew his job very well, which made us comfortable we had made the right decision. He took care of the commode stoppage first, which was caused by a large amount of wipes that had been flushed by our great-grandson. He then was very thorough in cleaning all the sewer lines, and all the drains in the sinks. He cleaned everything up as he proceeded, put everything back he had to take out of the cabinets, and left everything in great shape. Alonzo was a very personable young man, and was very patient in answering our questions. We have no hesitation in recommending this young man, and his company, and would assign both of them five-star ratings. We were thoroughly satisfied in dealing with Roto-Rooter and Alonzo. We would definitelyuse this company again, and would recommend them to our friends.
Harry B.
A
First Rate...the appointment was easily made and the tech arrived on time. He allowed me to hang with him to get an idea of the work at hand. He diagnosed the problem rapidly, provided me with an estimate and went to work. Zack was sociable and confident at what he was doing.
Marcia B.
They were on time. They came out and fixed it. I didn’t have any problem. I thought the price was a little high.
Victor G.
A
Everything is working okay.
Linda S.
A
The plumber unclogged the kitchen drain. He charged too much money, but I was desperate with guests coming. He ran the snake through four times. He had the good equipment, but I feel he took advantage of me.
James J.
A
The work was quick and quiet enough that our kids slept through the whole process.
Tom N.
A
My husband called for a free estimate. The tech came out, gave him a great price and he asked him to go ahead and do the job right then. The drains are clear and I can wash clothes without flooding my husbands garage now. We were impressed with our technician, he was courteous, professional and very informative on what he was doing. We would recommend Roto-Rooter to anyone!!!!!
Gerri O.
Shawn Prunty arrived within the time given me by phone. He fixed the problem quickly and advised how to prevent in the future the same problem.
Mary C.
Quick service. Friendly technician. Cleaned site after repair. Expensive but worth it.
Darrel B.
Shawn Prunty arrived to our home within the time specified, and I was notified ahead of time of his arrival, no surprises here! I advised Shawn of the problem, he understood our need and advised my wife and I of how he could resolve the issue. After agreeing to resolve the issue immediately he promptly went to work. We were educated on what the cause of the clog was, what we could do in the future to prevent the clog, and how to maintain a healthy plumbing system. Shawn was all smiles and all service! We were glad to have him as our service provider and would most definitely recommend him and Roto Rooter to anyone looking for experienced and professional plumbers.
Gregory C.
Even thought I had to wait a while, I was pleased with the outcome. The plumber who came to the house was very helpful.
Richard G. | Chesapeake
Very professional and knowledgeable tech!
Guy A. | Chesapeake
Had leak in wall behind the kitchen sink. Found and repaired in timely manner.professional service and nice respectable people.
Michael H. | Chesapeake
Great response time. The service technician was knowledgable and professional. Diffident return customer.
Phil T. | Chesapeake
Work was completed on time. Technician was pleasant and informative.
Victor G. | Chesapeake
Quick and efficient!!
Kris D. | Chesapeake
They where on time and very good as well as showed me what the problem was and how I can help to keep it undercontrol.
Alexis L. | Chesapeake
Very competent and personable technician. I came to RotoRooter because they had done a good job for me previously. Their response was timely and well done.
Jack S. | Chesapeake
Great Service in a timely manner!
John C. | Chesapeake
My wife and I had a leak from the shower's plumbing where we had to shut down the water supply to the house. Roto-Rooter was the first company we called and had someone over that same night. They told us what needed to be done and we made an appointment for the following morning. The professional came over on time and was very respectful of our needs and house. His name was Gerry so if you get him as their representative, you're in good hands. The work was completed in a few hours and the process was shown before he left. All questions were answered with ease and I will certainly do business with them again if need be.
Robert T. | Chesapeake
Our tech's name was Chance and he showed up earlier then expected, which was great. We are in the process of paving our driveway and broke part of our sewer system. He came in assessed the situation and explained to us our best option. Our driveway is almost two hundred feet and he needed additional parts. He was here for a total of five hours to ensure each section was cleaned and capped properly. Very polite, professional, and informative. Great guy. Thanks for saving the day!
Steven D. | Chesapeake
Wayne did a very good job, finding problems he did not expect but did everything in a timely, professional manner. He is a good employee, better keep him.
Louise R. | Chesapeake
We had a lot of things to fix and Gary did everything he could the first day he was there until the municipal water cutoff seized up. After I got that fixed, Gary came back and did the things that required cutting the water off at the meter. Other things will be fixed in the near future, but at least we have no leaky faucets, the bathtub drain drains, and the washing machine does not run over and flood the garage when I wash clothes. Gary is my and my sister's new plumber.
Jackie (and Brenda) R. | Chesapeake
I scheduled an appointment to unclog my bathroom toilet and check out my garbage disposal. The plumber was professional and was able to fix the bathroom toilet very fast and gave a great estimation on replacing the garbage disposal.
Brandon W. | Chesapeake
We had an emergency plumbing problem. Call Roto-Rooter early Friday and was told technician would be out between 9-11 am. Chance was here at 8:30 and told us what the problem was, a clog in sewage pipes. We had already bought their professional drain cleaner so I did that the night before in every drain in house and by the time he came it had fixed all the problems. He told us the best tp to use. We bought another bottle of their Drain Shield. Chance was very nice and professional. We have used Roto-Rooter three times and will continue to use them in the future. Thank You!
Dennis A. | Chesapeake
Mike did an excellent job. He had the exact garbage disposal already in his truck. From the time we called to the finished job it was about 30 minutes. He had a tarp to put on the floor to keep it clean. We have used Roto-Rooter before and have always had prompt and courteous service. In fact Mike remembered being here the last time for a toilet replacement. We will continue to use Roto-Rooter in the future. They know what they are doing and are fast to fix the problem. Thank You!
Dennis A. | Chesapeake
The technician, Chance Davies showed up at the promised time. Mr. Davies conducted himself very professionally and completed the task in a timely manner. Mr. Davies left the work area in the same condition he found it in. Overall I am very satisfied with Roto-Rooter and Mr. Davies services. Thanks to all.
Cheryl H. | Chesapeake
We were surprised to have same day service two days in a row for two separate items. We were contacted half way through our "scheduled time" to update us on the arrival of the plumber. A complete assessment was done the first day and the problems found and fixed. We had two different plumbers on two different days/service calls and both were knowledgeable, courteous, friendly and efficient. We were very happy with the "extra service" of an assessment of where water damage has occurred before the plumber came which motivated us to have another area checked and fixed by the plumber that we did not realize needed attention. We will definitely call Roto-Rooter with any plumbing problems.
Lorene P. | Chesapeake
I can't say enough good things about your technician, Steve. Very courteous, respected me and my property. Thorough, and explained what he was doing in a easy to understand manner. Definitely an asset to Roto-Rooter.
Preston G. | Chesapeake
was very pleased with the professional attitude and the quality of work
Ronald L. | Chesapeake
I recommend roto rooter
Hector R. | Chesapeake
The service man was just great. He knew exactly what he was doing and he did a great job. Thank You.
Charmaine P. | VIRGINIA BEACH
It was truly a blessing to have Roto Rooter come and fix the problem we were having. Prior to them coming we had 2 other companies attempt to fix the clog.....then they recommended you guys. Earnest Temple and Danny (1601) did an excellent job and they didn't stop until the job was complete. They were very clear on the pricing for everything even down to the ${esc.dollar}4.99 screws! They also did everything to help us to lower the price. We are happy and very grateful customers at Harvest Ministries, Va. We would recommend Roto Rooter to anyone and will be using them in the future for any of our plumbing needs. Thanks for all you do with excellence.
Harvest M. | Hampton
Great on time service and professional work.
Gene T. | Suffolk
Professional technician, very good, we're happy with your service
Thang N. | Springfield
Fast, courteous service!
Louis V. | Hampton
my wife and I are very pleases with roto rooter service excellent
Robert M. | chesapeake
I was very satisfied with the service that your technician Henry Shazer have provided. He took the time to explain what he thinks the problem is and what he is going to do. I will definitely call him again if problem arises.
Edward C. | VIRGINIA BEACH
Spoke with Shannon Toppin and she made everything a smooth operation, she was very polite and it was truly a blessing speaking with her and made our night alot better, thank you again Shannon Toppin.
William J. | Chesapeake
OMG, Love Roto-Rooter. They came out ASAP on a Sunday to unclog my drains. The technician was clean, polite, and thorough. He explained everything to me and did an awesome job. Way to go Roto-Rooter.
Michelle H. | Virginia Beach
The technician was very helpful and polite. He answered every one of my questions with the utmost of patience and respect.
Joseph K. | Chesapeake
Excellent service. As usual. Not the cheapest, just the best.
Russell G. | Norfolk
Shawn did a great job. Had our drain clear in a short time. Very happy'nnn
Robert S. | Virginia Beach
There isn't enough room to write what a wonderful experience we had with Roto-Rooter. There Technician 1977 David Lee Sulouff was the kindest person you would ever want to meet. He cared about us and cared about his work and took great pride in the job he had done. David is a great asset to Roto-Rooter and anyone who is lucky enough to get him assigned to do there repair job will be just as happy as we were. Thank you David again for the great job you did for us. You are the Best! Will use Roto-Rooter from now on for any of our Plumbing needs.
Bonnie J. | Norfolk
Great job, everything is back to normal.
Craig M. | Hampton
The gentleman was very helpful and did an excellent job.
Kenneth H. | Chesapeake
I had a licensed plumber already try to perform the work unsatisfatorily. I called Roto Rooter and they were very prompt responding to my house. Zack, the technician sent was very professional and knowledgeable about his job. He made me feel comfortable and confident in his ability to fix my plumbing problem. As a Fire Chief working in the Middle East for the last 10 years I was impressed with his demeanor and professionalism. He is the type person I would have had as one of my fire officers (supervisor). Thanks, Ron.
Ron H. | Newport News
The first tech sent could not perform the service due to physical issues. The job was then given to Ernie who did a great job, he was very quick and efficient. We were able to use an Angie's List coupon so the price was very fair. We were very pleased
John h. | Chesapeake
Danny was a very friendly, knowledgeable, professional technician. He answered all questions we had as to what was going on and what he was going to do. I would definitely recommend having him to do any service calls at all.
Connie N. | Hampton
We were very pleased with the technician who came out to fix our problem. He was very knowledgeable, polite and friendly. We have had a problem for 13 years. Hopefully, what he discovered will finally solve our problem if the city comes through to fix the problem.
Sheila k. | chesapeake
Roger the service man was very courteous and neat and did a good job.
Kenneth q. | Chesapeake
Excellent service. Pleasant tech.
Linda W. | Chesapeake
There was one minor problem with the scheduled time verses the actual arrival. We had arranged to have the service AFTER 12 noon, but received a call at 10 AM asking if the service man could arrive within the next 30 to 40 minutes. Not a major issue, but we had purposely arranged ahead of time to have the service in the afternoon. All other aspects of the service call were excellent.
Timothy C. | Chesapeake
Was impressed with the professionalism and knowledge of the technician. (Shawn: tech${esc.hash} 3196) Would call again to ask for him specifically.
Bobby P. | Chesapeake
Brady Howard
Manager
757-671-2129
Address
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2001 Old Greenbrier Road, Suite C
Chesapeake, VA 23320

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