Thibodaux, LA Rate location (11 Reviews) Call Now 985-446-0311

Roto-Rooter Thibodaux, LA: Customer Reviews & Testimonials

When you need experienced plumbers in Thibodaux, LA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Thibodaux, LA

I called on Tuesday afternoon and by Wednesday morning, Mike, the plumber, was at my house and within two hours, my sink was unclogged and he was gone. The pricing was extremely reasonable, the plumber was neat and professional and I am very pleased with the service provided. I would highly recommend family and friends to call Roto Rooter first for their plumbing needs.
Anne-Marie M. | Thibodaux
Mike did a wonderful job in fixing the pipe issue from the washer.
Tracey W. | Thibodaux
Great service and quick response. Bath tub/shower control replacement performed promptly with no inconvenience. I would recommend rotor rooter for all plumbing needs.
Michael O. | Thibodaux
Plumber was very courteous and efficient. He worked diligently to correct the problem and resolved my issue. Totally satisfied with this Technician.
Byron B. | Thibodaux
Mike, our plumber, went what we thought was beyond his job. He spoke with the whirlpool hot water heater warranty associate and got us the right parts and was able to get them shipped to us within no time. He was able to come back a few days later and it was fixed in a jiffy. Lesson ed learned. We will call Roto Rooter first to get the job done right! Thank you so much! & to the call center they were very polite and helpful as well!
Keith P. | Thibodaux
This was the second time we used Roto-rooter and again was very pleased with our experience. Mike came out both times and was courteous, honest and fixed our problem beautifully! Thank you
Lynda S. | Thibodaux
Mr. Dawson was awesome. My only complaint is this was the third time to have Roto-Rooter out and I called on Saturday and scheduled and later agreed to move to Sunday due to a shortage of technicians. When Mr. Dawson came out he informed me I was one day beyond my six month warranty. I will strongly consider using someone else next time due to this issue. I feel as though I have been cheated as it was not my fault and I was being nice.
James M. | Kenner
the technicians were neat, knowledgeable and polite. They explained exactly what they were doing and why.
Walter B. | Thibodaux
It is my great pleasure to document the extraordinary service that my family had recently with Roto-Rooter. We had a sudden separation in our sewage pipe and also a major clog in our sewage drain in the back of our house spewing raw sewage (yuck) into our backyard. Roto Rooter sent Bill (${esc.hash}1581) and he was fantastic. The Roto Rooter repairman Bill (${esc.hash}1581) came over on a SUNDAY within 45 minutes! I was really astounded - I had just gotten off the phone with my wife explaining the problem and he was knocking on the door. Let me also add that the customer service representative was exceedingly polite and supportive in a way that you do not see often with national chains. Bill came to the backyard and inspected the problem. He reassured me right away that he would stabilize the situation as well as resolve the clogged sewer line. He worked quickly and efficiently and showed me the work after it was done. He also offered to do some maintenance on Tuesday to prevent the problem from happening again because the sewage joint (where the two pipes met) was not properly supported. When Bill came back Tuesday, he informed me that he had not applied the Angie's List discount. I was so panicked on Sunday that I had not even brought it up. So, he retro-actively added the discount for Sunday and extended it through Tuesday's service as well. If Bill had not brought up the discount himself, I really would not have been the wiser either Sunday or Tuesday. I know I sound like a commercial for Roto Rooter. But, they earned this glowing review. Especially Bill - but also the customer service representative who I called on Sunday also. The e-mail I got from Roto Rooter afterwards verifying that I was satisfied was simply lagniappe (New Orleans slang for "a little something extra").
Mordecai P. | New Orleans
Horrible situation handled great. Saved me on a Sunday!!
Annette g. | new orleans
the technicians were neat, knowledgeable and polite. They explained exactly what they were doing and why.
Walter B. | Thibodaux
Michael McCloskey

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