Spokane, WA Rate location (105 Reviews) Call Now 208-765-1698

Roto-Rooter Spokane, WA: Customer Reviews & Testimonials

When you need experienced plumbers in Spokane, WA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Spokane, WA

My first call to Roto-Rooter was to save me from a flooded basement due to a backed up sewer main related to a serious tree root problem in my 1908 house. They solved my problem quickly and efficiently. At that time they offered to contact me annually so that a flooded basement could never happened again. That was in 2001. They have made good on their promise and have contacted me and delivered excellent sewer clean-out service every year for the past 15 years without a repeated sewer problem. I came to trust the quality of their dependability and service such that I had the confidence to completely remodel my basement into a wonderful living space several years ago. Thanks to CJ and the entire staff at Roto-Rooter for their first class, customer friendly service. I recommend them without hesitation.
Kenneth M.
I called Roto-Rooter when water started backing up through my floor drain. They were courteous and prompt in getting someone out to help me. Rick got to my home within the time I was told and went to work right away to resolve the issue. He was pleasant to work with and was very professional in conducting his business. He was able to resolve the issue in no time and made sure he left the work area clean. The rate charged was reasonable and I have nothing but good things to say about the service. I will certainly call them again the next time I have a drain issue.
Clyde D.
I had to call for emergency service on a Saturday. Service was very professional - fast, and cleaned everything up when finished. It was a relief to know that my problem was fixed the right way, the first time! Thanks so much!
Chris T.
I just purchased my house less than a week ago, and found out the main line was plugged!! I called roto rooter and they saved me!! They had amazing service and kindness!! Even thru all my tears Rick was so helpful and understanding!! Thank you so much!!!
Jessica M.
I called Roto-Rooter in Spokane to pump my septic. They are in the middle of a move and have several new staff members in their office. This caused scheduling to be a bit of a challenge. They showed up late both days they were scheduled to be there but did make it on the day. They did call and reschedule one day we had previously agreed on. This was not a big deal. I was assured that the tardiness was due to the office relocating and the scheduling staff becoming accustomed to the software they use. Once the field workers and techs got to the site, things moved quickly. Most of the personnel involved were professional and new their trade well. I feel like the job was in very skilled hands. The price was agreeable. I would use them again in a heartbeat. Thank you Roto-Rooter!
Jon A.
We will be using this company and technician again! It's hard to find an honest plumber and these guys are Spokane's secret. Luis was very professional, informative, and went the extra mile. He... 
Paige G.
Tom arrived and put us at ease. Our Sewer line was completely clogged, he was able to come in and get the pesky tree roots cleaned out, even though he had to snake the line through the toilet. Another local N. ID company wanted to waterjet our line to clear it, the then put a camera in the line before even attempting what was needed. Their office staff as well as their Tech were super friendly and knowledgeable.
My experience with Roto-Rooter was great! They were quick to arrive on site! Tyler was fast & efficient to get the problem solved, and very informative about on going care that will be needed to prevent more roots in our sewage pipes! I would definitely call them again with any drainage problems or issues!
Ashley D.
The service was great, we have a constant root problem on the south hill (Maple trees) so this was a maintenance call. It was nice and fast and the tech was very good at explaining why we need maintenance.
whitney w. | Spokane
This is the third time I have used Roto Rooter at my house. The plumbers are always very knowledgeable and on time. I would highly recommend them for any plumbing issues.
Dean F. | Spokane
The job was done quickly and the worker was very nice.
Kris S. | Spokane
Ryan came out and fixed my drain in less than 30 minutes. He was very professional and friendly. Very happy customer!
Katie B. | Spokane
They were here within a half hr. Very prompt.
Grace S. | Spokane
Chris was great to deal with and got the job done without a hitch. Thanks for all the help and advice regarding our plumbing issues.
John H. | Spokane
Had a backup situation....they came at the time they quoted me and was quick to assess the situation and start work. We were told what the situation was and he resolved it to the best of his ability...there is still more work to do, but that would have to be brought to the attention to the other company that caused the damage (per my request). We will be calling them back to fix the situation if the other company doesn't make good on the repairs. thank you Roto-Rooter for getting our water flowing again!! Very nice and respectful service call!
Deborah T. | Spokane
Anthony came in, I showed him the drains he got to work and bam it was done!
Judy K. | Spokane
Fast service and knowledgeable staff. Tom took the time to explain what was going on with our sinks, toilet and pipes and what to do to keep the pipes from getting blocked. He also told me what to look for to avoid problems in the future. With six young adults in the house (4 were visiting), he was quick and efficient too.
Mary Ellen B. | Spokane
Showed up on a Sunday. Unclogged drain line, verified flow,, cleaned area before leaving. Awesome job Tom and Anthony!
Jubilant HollisterStier L. | Spokane
Always on time, friendly and professional. They have come to our rescue more than once, we are very satisfied with their service.
Sandra C. | Spokane
Our collapsed sewer line turned out to be a JOB FROM H---, but your personnel kept trying and trying until they finally got the line replaced. It took a tremendous amount of extra effort, including approval from the County to try something new, and as one of your personnel said "we will stick with it until we get it done" and they did!! We really appreciated Roto-Rooters commitment. Thanks again to everyone involved. Jim & Eunice
James H. | Spokane
Our collapsed sewer line turned out to be a JOB FROM H---, but your personnel kept trying and trying until they finally got the line replaced. It took a tremendous amount of extra effort, including approval from the County to try something new, and as one of your personnel said "we will stick with it until we get it done" and they did!! We really appreciated Roto-Rooters commitment. Thanks again to everyone involved. Jim & Eunice
James H. | Spokane
Outstanding service as always~ Timely, honest, informative and courteous~ We are now on a maintenance plan.. and hope to avoid any future emergencies:) The camera was very interesting and confirming. Our highest regards to : MARK ROGERS He is amazing~ great disposition, knowledgeable and truly goes out of his way to help. We will request him next time:)
kris c. | Spokane
Mark Rogers came and repaired a drain issue with our kitchen sink/dishwasher connection. He was fabulous, right on time, and really cared about solving the problem. We appreciated his expertise and manner. I have called Roto-Rooter a few times, and I wouldn't recommend anyone else. Thanks Mark!!
Jody G. | Spokane
Chris repaired our sewage pump problem in a quick and professional manner. He was very pleasant to work with.
Rosalee M. | Spokane
was pleased with how it all went
Cheryl p. | Spokane
Tom came to our home morning after a holiday. Explained causes for the problem at hand and tested other lines in home to ensure no other back ups. Provided us with good information of care of our older lines in our home. Along with other services they provide.
Brandon W. | Spokane
Thought we only needed pipes cleaned and discovered they actually needed replaced. Louis was very helpful and got Pat to our house right away. Pat worked very hard and got everything taken care of. Very happy with the service and people who helped us.
Judy R. | Spokane
Mark kept me informed and quickly worked to find the problem. He was great. I still need the invoice for the work performed and the charge on my card.
Brent W. | Spokane
Anthony was well informed, well equipped and skillful. He was a delight to work with.
Fredric S. | Spokane
I was incredibly grateful for the quick and extremely professional service I received. Sunday, a house full of company and plumbing problems! Thank you for making things right!
Teresa J. | Spokane
Mark Rogers did extra work to be able to find my problem and then finished the job professionally and with care. He is a hard worker.
Chuck B. | Spokane
Arrived on time and fixed the issue in a timely matter.
Ryan M. | Spokane
In the last 3 weeks we have had our septic tank emptied and our sump pump grey water collection tank replaced. It was quite a job involving a backhoe. After installation of the new tank and pump Roto Rooter cleaned up the area, taking the old cement tank, old pump and other garbage away. The guys who did the work were knowledgable and professional. I was very impressed with their service and would highly recommend them to anyone needing these services.
Calvin H. | Spokane
Pat was our plummer...he was great, very friendly and trustworthy. He was knowledgeable and did quality work on our project.
kayla b. | Spokane
They were on time. Very knowledgeable about issues with clogs and how to handle them. I would recommend them to my family and friends in the future.
William W. | Spokane
Appreciate them working around our schedule. Reliable and office scheduler and crew always accommodating.
Linda M. | Spokane
Found a problem - saw the scope & rescheduled. Nice & honest!
Gloria N. | Spokane
The gentleman that came to my home was very professional and explained everything he was doing it needed to do and why
Debbie H. | Spokane
I called rotorooter to get my main sewer line unplugged , Louis came and unplugged my sewer line he was Fantastic ! Very fast , explained everything very well and is a very nice and fun person to be with , did a very good job and let me know of all my options and best way to deal with future problems . Thank you so much Louis and rotorooter for getting my problem fixed . Charles Gagnon .😎
Charles G. | Spokane
Anthony Torosian was the employee who came to help clear our blocked pipe. He fixed the problem promptly and efficiently. He was helpful in explaining what he was doing and was very personable. I have recommended him to NAI Black's property managers and site managers and we were more than happy with the service. We had called another vendor earlier in the month and they did not correct the problem. Roto-Rooter ROCKS! Thank you for the great service!
David and Mary H. | Spokane
Ryan, was quick, very professional and thorough. He explained everything about what he was doing and why he was doing it. He also gave advice on future maintenance of the drain system.
Stephen S. | Spokane
Ryan, was quick, very professional and thorough. He explained everything about what he was doing and why he was doing it. He also gave advice on future maintenance of the drain system.
Stephen S. | Spokane
The young man that came out was here within 30 minutes and finished within 30 minutes. He seemed very knowledgeable, cleaned up after himself, very professional. We will definitely contact this company for future plumbing issues and recommend them to others as well.
Donald P. | Spokane
We appreciate the prompt, efficient service we've rec'd from this company over the years. We feel they have always given us good advice and their rates seem fair.
Gary & Debbie M. | Spokane
I called this morning in dire straits needing a septic tank pump out as soon as possible. Two great guys came out with their truck that afternoon. They dug out the septic tank lids (down around 4 feet) and then emptied the tanks that had not been emptied for maybe a decade or more. I honestly did not know if they could get all that solid sludge out of there but they did a great job. They worked very hard, were polite and informative with a good knowledge of the services they were providing. Once they were done the plumbing in our house finally worked again. Great job!
Calvin H. | Spokane
Great service by Tyler. I appreciate the punctuality and fast service. Thanks!
Jenelle B. | Spokane
Pat was very professional, and focused on what the issue was and how best to resolve it. The best solution to the problem was clearly his priority.
Greg Z. | Spokane
Luis was our technician. He worked hard and wouldn't give up until he discovered the problem. He was friendly and knowledgeable. He was happy to explain everything to us and our options. He even took the time to explain how plumbing works. We would definitely call again if we need plumbing help and would even ask for Luis.
Dawn R. | Spokane
They are awesome, very friendly, and good at what they do.
Devon P. | Spokane
The service was very timely and Jeff was considerate and very professional. I will definitely use this company again whenever I have a dilemma.
Diane R. | Spokane
Very professional and service on a timely basis. Appreciate their kindness
Diane R. | Spokane
Service was performed in a professional and timely manner. Thank you.
Katherine M. | Spokane
Ur service guy luis was very quick and extremely personable...he was courteous and kind...and very good at his job.....i was very happy with the service all in all..:)
sandra m. | Spokane
The young man (Frank) who came out to unclog our floor drain was polite and knowledgeable. He took care of the problem in a timely fashion. We would use Rotor Rooter again.
roger c. | Spokane
Good, Courtious, Informative.
James S. | Spokane
Great experience. Louis was very knowledgeable and helped me to understand everything he needed to do.
JUDY S. | Spokane
we are senior citizens and help was on the way within 1/2 hour of our call to your office. very happy with the service representative and he got the job done, cleaned up and all with a smile. thank you so much
atwell j. | Spokane
Prompt and complete service
William B. | Spokane
We want to thank you for the fine job you did on our plumbing problem.. We can't thank you enough!!
Allen & Juanita W. | Spokane
The job went smoothly, the operator provided good feedback on the operation and other options based on my questions.
steven r. | Spokane
Mark was great at fixing our plumbing issues! In an out within an hour. The house looks and smells great! Thanks for the good work Mark! Spokane WA
Keith G. | Spokane
Your company is always prompt and very friendly, from the office to the technician. I've never had a bad experience
Judy O. | Spokane
Very quick. Really nice guy, Go 49er's!
Brad J. | Spokane
You saved us ! We had family visiting for Christmas and chaos hit when floor drains in the basement started backing up ! We used the website to make a service appointment, and your repairman Frank was on the job before 9 AM. He was great, very clear and professional. Frank solved our immediate problem, and helped us understand how our drain system worked. This is who I will call next time I need help. Thank- you for quick service !
Kurt N. | Spokane
I had unfinished plumbing project yesterday - the water was leaking from the lines, and I could not get it fixed. Called the Spokane number ,and within they send Chris. Not only he fixed the leaking lines but also inspected my faucet installation. He was very professional and did a great job. Want to tell him a million thankx. Also I was surprised how efficient the person was who took my call (this was close to 5:00 PM on Dec 23, 2015).
Olga M. | Spokane
They communicated when they would be here, he was consincious about doing a great job for me, he was friendly, and checked the plumbing completely before he left.
Patti D. | Spokane
After noticing a leak from one of our water heaters, I called Roto-Rooter, who has been taking care of us for 18 years. Jeff was out within the hour, diagnosed the issue and recommended replacing the water heater. He was very professional and honest when stating that the tanks had a life expectancy of 12 -15 years and he would replace both at the same time thereby saving on the duplication of labor. We had them both replaced and Jeff did a great job of installing as well as "cleaning up" the previous plumbing set up in the mechanical room. Great job which is why we always call them with water issues.
Harold H. | Spokane
MARY D. | Nine Mile Falls
Great job! Happy to get it done on a Sunday!
Rozalind K. | Spokane
Luis was our service tech. My husband was pleased with his knowledge and his work. I think it was Melissa who took our initial call. She was very helpful and we were able to get our senior discount. Both were professional and personable. Keep up the good work :)
Shirley M. | Cheney
Tyler was very efficient and knowledgeable. He evaluated and took care of the problem and then explained everything in detail. He gave me future options. Great work ethic and customer service!
Caryl H. | Spokane
was very friendly and answered all questions will always use roto rooter
Lisa e. | Spokane
I had a serious outside water leak. Pat came and fixed the problem right away. Besides being skilled as a Plumber, he is a pleasure to be around. Thank you.
Patricia A s. | Cheney
The gentleman who fixed our sink worked very hard was personable and didn't curse once unlike myself when I attempted to fix it myself. He needs a raise
Gary P. | Spokane
The service Technician was timely, courteous and advise of pending issues and resolution.
Philip k. | Spokane
Tyler Pickett was extremely helpful, he listened to me when I explained the problem and explained what steps he was going to take. He was very careful to minimize the distribution and any additional damage to my house. He resolved the problem quickly, cleaned up after himself and was very professional. He is a great representative for your shop and company. Tim
Tim W. | Colville
It didn't take long for Rick to diagnose the problem and was prepared to do what was needed. He had me fixed up in short order and answered all my questions. Very impressed with the service I received.
Scott D. | Colville
Great service, excellent customer service. We are extremely pleased with the customer service that the technician displayed with us. The plumbing problem was taken care of quickly and efficiently. Thank you!
Charlene S. | Spokane Valley
Rick our service man was extremely helpful he found the problem and made lots of extra effort to solve and correct problem. Also ...we got other estimates and found roto-rooter to be the most affordable. Please make Rick know how much we appreciated his kind service. Thank you Rick and Roto-rooter.
Larry D. | Elk
Technician arrived ahead of time. cleared my main drain completely and reassured me we would not need to replace my sewer line for now. What a huge relief that was. I would highly recommend Rick to take care of my sewer problems again.
Michael h. | Spokane
I woke up to a leak under my sink and I called around 10am when I noticed it and you guys were here and had it fixed before 5pm. It was kind of speedy, but better than what it could have been!
Deanna R. | Otis Orchards
Rick was outstanding. He was friendly, professional and informative. Well done!
Erik S. | Spokane
Luis was amazing. He was so polite, professional and skilled! What a fine young man--quite an ambassador for your company. We will be sure to call again if the need arises. Highly recommend your company.
Marianne D. | Spokane
Rick showed up on time, ready to repair our plumbing. He was very professional, knowledgabe and answered all my questions. He fixed everything and explained everything so I could undestand. Price was vey reasonable. I would recommend Roto-Rooter to anyone with plumbing problems.
Wendy M. | Spokane
Very happy to be able to get the service the day after I called. Kolton was very nice and did a great job. It wasn't his fault he was late, just would have been nice to get a phone call since I am not normally at the location the service was being done. Your price has gone way up since you did it 4 years ago.
John S. | Spokane
Tom W. was very polite and considerate. Tom answered all our questions and concerns. Tom was very professional and also friendly. Tom's experience was very helpful in our situation. Thanks again, Tom and roto-rooter!
Aaron R. | Spokane Valley
Great service and friendly guys. We had a terrible day with the delivery of washer and dryer with a backed up drain this morning. The guys handled it with out our having to help or watch. It was one less thing we had to worry about today.
Bill B. | Spokane
I was very impressed with Luis' knowledge and sincerity about making sure I understood what he did and what I need to do to avoid the drain issue in the future. Surprisingly, Luis admitted that the first estimate was higher because he realized my issue was not what we both initially assumed was the problem. He was honest and reduced the bill substantially. It is such a relief to find honesty these days. Thank you, Luis. I will recommend Roto Rooter and Luis to anyone.
Margret R. | Spokane
Trevor exceeded our expectations. He was fix the problem in a timely matter, and was very considerate of my family.
Kari D. | Spokane
Tom was careful, professional, efficient and communicated well. I appreciate his good service.
Bruce E. | Spokane
Great service.. . Technician was very helpful...
High Nooner H. | Spokane
Great service from Rick. He did a great job and cleaned everything g up after.
Christine D. | Spokane
Rick Taylor was just excellent. Very thorough and competent. Came to our house on a holiday and bailed us out at very reasonable charge.
Randall C. | Spokane
Tom arrived early, which I thought was a refreshing change of pace for a service call. He did the job in a timely manner and responded patiently to my questions.
Joanne C. | Spokane
Tom was great! He explained what he was doing & how it happens. He also told me about a product that could help prevent the build up & protect the pipes. He was very personable & knew what he was doing. I forgot to give him the coupon I had.
Karla A. | Spokane
The serviceman did a fantastic job and was very polite
Berlon W. | Spokane
great and fast service I was given good information on how to prevent the same problem in the future I love the great service and will be sure to use them again
trevor n. | Spokane
On time, got out of truck n greeted me w a smile, asked how he could b of help, said lets take a look n see if I've got enough hose to reach so I don't hurt ur yard, n he promptly got started n did a really good clean job.
Craig E. | Spokane
My floor drain in the basement was backing up. I called a different company and they couldn't get me in in a timely manner. I called Roto Rooter and was shocked when the scheduler said that Chris would be at my house within a half hour. Chris was awesome: friendly, professional and took the time to answer all of my questions and explain what he was doing. Very thorough! Thank you!!!! :-)
Nicole D. | Spokane
Received service in 3 hours after calling. The technician was very efficient and knowledgeable.
Sheryl T. | Spokane
Ray Mallory
6214 East Alki Avenue
Spokane, WA 99212

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