Somerville, MA Rate location (3 Reviews) Call Now 413-775-0003

Roto-Rooter Somerville, MA: Customer Reviews & Testimonials

When you need experienced plumbers in Somerville, MA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Somerville, MA

I think the best way to judge a company is the way they handle their mistakes, and your company went above and beyond what I expected. Your plumber, John, did too good of a job fixing our basement toilet injection pump, but made a very understandable mistake not triple checking that the saniflo system was completely sealed. I also made a mistake of not warning John that the top part had was hard to seal down. What resulted was the pump spewing water everywhere in my storage room. Of course I was mad, but the way John and Roto-Rooter handled the situation was the best. John helped me clean the area as much as he could, he did not shy away from what happened. He also convinced the manager (Tom?) to send a cleaning crew to sanitize everything the next day. I am very grateful that everything now is in better shape than what it was, even after what happened. I am a huge fan of the company now and trust them that no matter what happens, they will provide the best service they can. I rate a perfect score only because how they handled the situation. Thank you!
Andrew P. | Somerville
I had 3 technicians over the last 3 weeks and they were all great! Mark, the camera guy was the best. He went over and above to fix the problem and he did!
H. Sandy B. | North Andover
They were respectable, came on time, and did an excellent job! I would definitely use this company again. Thank you for great service. Beverly
Beverly r. | Oakham
Joe DeLicio
Manager
413-775-0003
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