Poughkeepsie NY Plumbers Near You

Our service guy, Bret, from the Poughkeepsie, NY office should get a raise! He showed up at 5pm on a Friday with a smile on his face and kept it ... on through 3 hours of snaking and trap cleaning in our old house. He found the problem within minutes and had it cleared up so we could shower that same night. If I ever need service again I will insist on him. Thank you again Bret!

an estimte was give , all work completed in the stated time and the worker was knowledgeble and precise

The plumber John was wonderful.

Wonderful thorough drain clean, friendly plumber, showed up at the time given. I will be using you again. Thanks

I had a plumbing leak under my house. I went to PORCH and they recommended Roto-Rooter of Poughkeepsie. I had never used them before, but I certainly knew the name. ... The gentleman who came out was named Revlon. Revlon was amazing. He discovered a second leak, had to go to 2 different places to get parts, and getting to the leaks was no easy feat. I live in a modular home so all the work was done laying down under the house. Revlon was such a professional, never losing his cool, and determined to get the job done. He is such an asset to your company. I had one issue and I had to call into the office. I spoke with Christine, who is another major asset to your company. She addressed and took care of my issue right then and there. She handled a potential irate customer in minutes and straightened everything out. Within minutes!!!!! What company has that kind of customer service anymore? I will tell you that due to Christine and Revlon you now have a customer for life and I will tell everyone how great your company is. Employees like Christine and Revlon are hard to fine and I hope you appreciate them as much as I do. Thank you for listening and for actually having a company that really stands behind its work and appreciates its customers. Your customer for life, Bonnie Raynor

They man that helped us I think his name was Ralph was very helpful he explained everything in a way we could understand and was helpful and gave us some ... great tips for the future

service was prompt and efficient. the plumber was cordial and very knowledgeable. great service

Easy to get an appointment. Plumber showed up on time and made me aware of everything he may need to do. Excellent service!

Overall, I am happy with the service, but unhappy that ${esc.dollar}20 online discount was not offered. I spent over ${esc.dollar}570 for the service, but roto-rooter should offer ${esc.dollar}20 discount as ... promised.

great job - fast and courteous

I had Ralph #263 respond to the above address to clean sewer line he is a outstanding gentle men very friendly and a polite and knowledgeable you have a very ... likeable man working for you.If I know of anyone who has a sewer problem I will tell them to call ROTO-ROOTER and have them ask for Ralph. Thank you

I needed an inspection done in order to close on a home I was purchasing and was on a tight deadline. I can not say enough about how helpful ... Sara was when I called in to explain my need. She was extremely professional and went above and beyond to get me taken care of ASAP. I will now be recommending Roto Rooter to anyone who needs plumbing or water assistance!

My technician was great! He solved the problem in no time!

The tech was friendly and professional.

the tech who came out was great! thank you

The gentlemen who came out was very professional and cleared our drain. I was happy with the service he provided.

I called around 2pm and was given an appt the same day for between 5 and 7pm. Within 1 hour of the 5:15 arrival, the job was completed.

I have never dealt with a company before this and more than likely will in this day and age that is more strongly focused on total customer support and follow ... thru then this one! The Tech that came to my home was absolutely amazing, overly qualified and extremely respectful of our home installing our new hot water tank. I live on a fixed income and these guys ran all the way out here on a Sunday to take care of my hot water issues when all three of the other companies I had called prior were either closed and or told me sorry wait until Monday and call my office. If your looking for true professionals and quality work then look no further this is the company you want to deal with for the rest of your life! Way to go guys!! Major Kudos !! - Thanks !!

Pat Vishnesky was prompt, knowledgeable, and courteous. He explained everything so that I could understand it and coordinated the entire project so that it was done in a timely and ... satisfactory job. I would also like to thank Wayne and Tim for the job that they did.

Brett was timely, knowledgeable and professional. Actually already called back for a second appointment for a different estimate.

Service was quick, worker was very polite.

Service was great. The problem was resolved. Plummer arrived around the time that he was estimated to come. All around great service. Definitely will call again of any other ... issues arise.

Ralph was on time and very professional, our basement drain was backed up, he cleared the obstruction quickly and clean, I was very happy with the work.

Excellent service efficiency/effective ????

Called to unclog a very stuck bathroom toilet

great service as always

Can't say enough about Bret. So glad he was the one to be assigned my appointment. On time. Polite. Efficient. He's a credit to your company.