New Orleans, LA Rate location (164 Reviews) Call Now 504-455-7799

Roto-Rooter New Orleans, LA: Customer Reviews & Testimonials

When you need experienced plumbers in New Orleans, LA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter New Orleans, LA

I would highly recommend Roto-Rooter for plumbing repairs. Sidney (Tech #50) arrived quickly, explained what was needed and provided fast and courteous service.
Joyce K.
I was very pleased with my service. Christopher was polite, knowledgable, worked quickly and was very neat. I will definitely call Roto-Rooter again if I ever have plumbing needs.
Joan N.
Love the friendly and honest help we got! He came in and helped me locate the leak in my sink and fixed it with no problems! I absolutely will call again if I ever need it! (Herb #94)
Brandi B.
On March 24, 2016, I had a problem with my toilet not flushing properly. I called Roto-Rooter for the first time. The lady who took the call, was very helpfull. The tech arrived in a timely manner. Herb, #94, listened as I explained my problem. He then explained everything to me. I have to say that he worked very hard to try to solve my problem. After about two hrs., he pulled my toilet, and found a broken pipe. Herb explained everything in complete detail to me. He explained the work that would have to be done. I have never had such a person as Herb, that was so professional, knowledgeable, and courteous. I will be using your company to fix my sewer line pipe.
Beverlya. T.
Herb #94 did an excellent job clearing out my clogged bathroom sink by first checking the pipes because it was loose and by taking his time to get the job done correctly and in a timely matter I would recommend Roto-rooter to anyone with plumbing issues
Sandy P.
The Plumber they sent out fixed our problem fast and accurate! Thanks New Orleans Roto-Rooter
Jeanette M.
The service was quick and great! Mr. Taylor help my grandmother, Hattie, with her toilet dilemma. Highly recommend Roto- Rooter services.
Warrenika A.
Awsome plumbing service in New Orleans! Good communication throughout the process, from initial phone call till completion of job. Plumber (Devin) was courteous, knowledgable and professional. Didn't leave until problem was solved and left everything clean and tidy. Have used before, will use again! Ask for Devin Jones # 59!
Roddy F.
All I can say is WOW ! First plumber was prompt , professional and explained exactly what was going on . He found that there may have been a problem beyond a clogged pipe and suggested a camera survey be performed . The camera technician then arrived to perform his inspection and once again , very professional and informative . I would highly recommend Roto-Rooter New Orleans .
David W.
Excellent Plumbing service by Devin Jones of Roto-Rooter New Orleans. Will call again the next time I have a plumbing issue.
Brian W.
Amazing service. Our technician (Amos Watson) was great. We called in the morning because overnight the pipes below our kitchen sink decided that they no longer wanted to be attached to the sink or any of the other pipes. They came out in less than hour after we called. Amos, quickly assessed the problem, made recommendations and went to the hardware store to buy supplies and in less than 2 hours from the initial visit- he was done and our sink was working perfectly. I couldn't be happier with their service all around.
Arun S.
I was very happy with the work done. I received a phone call as promised before Devin Jones was to arrived and he arrived promptly. He did a excellent job in a timely manner. He was very polite and pleasant to work with. I have used Roto-Rooter in the past and will again in the future.
Patricia W.
See above
Marie F.
Very good!!
Nikola K.
The plumber was very professional and I loved the service. Best in New Orleans!
Angelo C.
They did a great job -- friendly, funny, totally professional; got here within a few hours of my first call, got the job done, and out the door an hour later. Problem-solved. Excellent in every way. I'm thinking of getting some other plumbing work done soon, and I plan to call Roto Rooter again and ask for the same guys who were here today. Can't ask for better.
T. R.
I've had a problem with my toilet running for months. When I finally called the plumber the process was quick and easy. I was given a window of 10-2 (yuck) but the plumber arrived by 10:30 and was done by 11. He even tried to get me the best possible price for the device because it was minor. I would definitely use Roto Rooter again if necessary.
Nena C.
Service rep Devin showed up on time and conducted himself in a professional manner. Repairs were completed in a timely manner. All work performed and potential trouble that could be found was explained clearly after the evaluation, as one would hope. Followup if required is same day.Would highly recommend Roto-Rooter for any plumbing needs!
Randy P.
Jacob was excellent. Answered all my questions, was patient and efficient working on my problem
Lynn F.
The plumber who came out was very efficient and knowledgeable. Bill - Tech - 1581 - New Orleans/Harvey
Brandon W.
I recently needed a plumber in New Orleans, so I called Roto-Rooter. Devin Jones (#59) was the plumber that arrived promptly. He was very polite, listened to my issues, and quickly assessed what the problem was. He repaired the water heater, then, I mentioned another issue that has been a problem for a long time. Again, he quickly assessed and repaired that too. I am so happy now, I have hot water AND great water pressure! Thanks Devin!!!
Beth R. | New Orleans
I highly recommend Roto-Rooter Plumbing services! New Orleans Devin our tech was wonderful and informative. Thank you very much!
Laplace V. | New Orleans
The plumbers were on time and were very professional.
Taylor S. | New Orleans
Duriel Lee (1738) was extremely knowledgable and efficient. He came into my with a professional manner, diagnosed the problem and was able to fix the problem quickly. He even made some suggestions on how to avoid the same situation from occuring again. I have an older home in Old Jefferson with old pipes and the advise he gave will surely help in future. I would definitley recommend Roto Rooter.
Deidra L. | New Orleans
My plumbing is now running clogged free thanks to my plumber very helpful .The New Orleans roto rooter has given me free running water Thanks You !!!!!
Vahness W. | New Orleans
Fast and efficient! Used these guys before a few years back and would not think of calling someone else for the job. Cleared tub and sink in 10 minutes!
Roto Rooter Plumbers 2-18-2011! Best plumbing serviuce i ever had! helped me fix a small problem before it became a disaster! even showed me what the inside of my pipes looked like and explained it to me! `Christine Fayette
Christine F.
This review is for the Roto-Rooter at 550 Elmwood Park Boulevard, Suite F, New Orleans, LA 70123. We had a pipe burst after midnight on January 29th, 2011. I called around 1am and was told they could get someone out on Sunday the 30th, between 8 and 10am. At 8am we received a call telling us that they would be here shortly. At 8:30 Ken showed up, surveyed the problem and fixed the pipe. He was done by 9:30. Ten hours later the pipe is still looking good and we are pleased with the work. My only complaint is that the Roto-Rooter advertisement in the phone book indicates 24 hour service yet when I spoke to the person on the phone (at least a real person), they had no one available before 8am.
I called Roto-Rooter on Yesterday, and wow they came right away! the tech Murrell was very professional, fixed my problems in no time flat, and even as a courtesy snaked my pipes with a camera to make sure I wouldn't have any future problems, and offered me advice on how to prevent this from ever happening again...I would recommend them to any one thats has a problem with their plumbing, with limited funds.
Thank goodness for James and Roto-rooter! First I had called the city, then a local plumber from my church bulletin. He didn't have the right equipment on his truck and "couldn't get in touch with his partners so he'd have to come back tomorrow." I had explained the problem on the phone. Why did he even show-up without his equipment? So I called Roto-rooter. Explained I had a rehearsal at my home in three hours with some of NOLA's best actors for an upcoming play. James was at my home within twenty minutes. Used the camera to show me the problem, fixed it, then showed me the corrected problem with the camera again. He was friendly, kind to my dogs and extremely courteous, especially about keeping my home clean. Don't know why I'd ever call anyone else.
Elizabeth K.
George provided excellent service in a very user friendly manner.
Joseph Patrick O. | New Orleans
Serviceman very professional and was thorough
Bill C. | New Orleans
Terry was great! He was prompt, answered all my questions, and kept the job site clean. Needing a plumber is like needing a dentist, nobody looks forward to it, but I can honestly say I was happy to work with Roto-Rooter.
Sebastian R. | New Orleans
I was very satisfied with the professional work and expertise of technician Barry Davis in reinstalling my bathroom sink. He made sure everything was working well at the completion of the job. I would recommend Roto-Rooter to family and friends or anyone for there plumbing needs. Pamela Campbell
Pamela C. | New Orleans
We were moving my daughter into a new apartment and no hot water. The Roto Rooter technician came within a few hours and relit the pilot on the hot water heater. he was wonderful
Mary S. | New Orleans
Timely. Good explanation of work to be done and performed in a professional manner.
S P. | New Orleans
I want to acknowledge the services of Mr,Bill Hohensee and the work that he did to install our tankless water heater. He came in raining weather and did an excellent job. His work was fast and furious.When he finished installing the tankless water heater, he explained what I needed to do to maintain the unit. He also offered me to call him anytime if I need him to help me. Now that is service beyond repair or replacement.
randy j. | New Orleans
the guy was extremely talented and efficient
russell b. | New Orleans
they uncovered a problem that may have been hidden for years and due to cause a devastating event eventually. the plummer was very knowledgeable about many home owner issues as well and repaired the problem while investigating the situation thoroughly. He is now my go to guy as there are many other areas that need to be corrected. Most importantly, he was very very friendly person and very positive.I look forward to working with him. Also the water guys are excellent as well but they have alot of work to do
russell b. | New Orleans
Our service tech Darrell (886) was great - on time, efficient, and fast. We have gone through a few different companies to find the right plumber, but I think we've found the one. We will definitely give Darrell a call back again with future plumbing needs.
Emily C. | New Orleans
Same day service. Plumber assessed problem quickly, provided estimation of repair and time frame and performed to exceed expectation.
Ronald H. | New Orleans
Service was excellent. Derek #3416 was very professional and friendly. His timing was on point. He did a great job in a small amount of time. I like this company and will use them as my regular plumbers.
Melanie F. | New Orleans
I was keep notified as to when the technician would arrive. The technician was very polite and did not waste any time taking care of the problem. I would definitely recommend Roto Rooter to a friend or family member.
Sylvia J. | New Orleans
Excellent service and very professional
Kim M. | New Orleans
The technician was friendly and did an excellent job, explained what the problem was and left the area clean. I would recommend Roto Rooter to anyone in need of service. Also, I received the call that the technician was on the way and it didn't take long and the job was completed quickly.
Richard M. | New Orleans
Great customer service.The plumber was very helpful and showed up quickly soon as I called for service. I would recommend Roto Rooter to anyone who needs a good plumber.
renee h. | New Orleans
Bill Tech 1581 was particularly helpful and very professional. He explained everything in a manner which I could understand and had everything with him to expedite the repair.
JEROME L. | New Orleans
The service technician was very knowledgeable, patient and professional. He arrived in a timely manner, reviewed the work to be performed and gave an estimate of the charge with various scenarios.
Edward C. | New Orleans
The service technician was very knowledgeable, patient and professional. He arrived in a timely manner, reviewed the work to be performed and gave an estimate of the charge with various scenarios.
Edward C. | New Orleans
Service is greatest and show up on time.
Dolphia B. | New Orleans
Very knowledgeable and professional. Bill Tech 1581 completed the job in no time. Will definitely call Roto - Rooter again. Thanks
Stephanie P. | New Orleans
I'm very satisfied with the service I received. The technician was very professional and thorough with assessing the issue and resolving the problem.
Rosalind B. | New Orleans
Nick save me money, I though that my drain had to be unclog and the only thing that I needed was to purchase a gallon of pipe shield.
yolanda b. | New Orleans
I filled out an online request and was contacted by phone immediately. My request was accommodated the same day.
Leslie E. | New Orleans
Mike snaked the obstruction causing my system to back up Work orderly and neat. He was extremely professional
Winifred J. | New Orleans
He was punctual polite and efficient why call anyone else ROTO ROOTER that's the man!!!!
Brigitte M. | New Orleans
Very professional and knowledgeable.
Von W. | New Orleans
The rep who took my call was very nice and helpful. I got an appointment right away. I was given notice that the plumbers would be arriving, and they were even a little earlier than promised. Both plumbers were well-dressed and polite. They diagnosed my problem, fixed the immediate problem, and made arrangements for the additional al services that will be required. I have used Roto Rooter in Hammond LA and in New Orleans and am very pleased with them.
Linda N. | New Orleans
Berry professional service . Mark (Tech# 201) did a great job and was very friendly. I'm Happy
James M. | New Orleans
herb tech 94 was very helpful with getting our restroom back in order, thanks for the help
buck k. | New Orleans
Dispatcher scheduled us for between noon and four pm. Service man was not able to assist until 7:30 pm and stayed until past 11:30. He was very polite, explained what was involved and obviously went the extra mile to make everything right. We truly appreciate him coming after hours and staying late. His name is Nicholas Alphonso, ticket # 280-18683066. Please thank him for us.
Kenneth I. | New Orleans
Nothing special to offer. The problem was resolved and the service was great.
Rose P. | New Orleans
Dwight was very professional and helpful.
Susan D. | Uptown
I've used Roto-Rooter a few times and they are always professional and efficient. Plus, the Roto-Rooter techs are always well-mannered (unlike a lot of plumbing companies) and always get the job done. Thank you!
Kore A. | New Orleans
Greg Moore came out on the 17th and spent an entire afternoon taking about a bushel of refuse and grease out of the main sewer line. After a little confusion in dispatch times, Keith Bellaci came out (twice) and ran the camera and pinpointed potential trouble spots. Both were professional, friendly, and competent. You couldn't ask for better. I do a lot of DIY and as a rule prefer sweating to paying, but I surely got my money's worth.
Stephen I. | New Orleans
Quick response, thorough investigation of the problem. Efficient service and clean-up. Serviceman very polite.
Winifred J. | New Orleans
George did a fantastic job, was neat and cleaned up after himself.
Alfred M. | Lakeview
Great Job, Roto Rooter! Mike solved our problem quickly, he was very accommodating, and even informed us about a discount!! I was quite happy and satisfied. Five stars!!!
Constance J. | New Orleans
I live in a duplex and have a tenant downstairs who had serious plumbing problems involving the needing for excavation. It was a very difficult time for me because my husband had just passed away. I knew that this needed to be done immediately and having no knowledge of plumbing I knew I would have to hire someone I could trust. In walked, Keith. His calm manner and caring demeanor made me comfortable in trusting him representing Roto Rooter. The job was done quickly and well and Keith made sure that was so. I feel like I made a friend and lucky to have chosen Roto Rooter to do the job.
Michele B. | Lakeview
Herb came to my house and he was very professional. He was very knowledgeable about all of the questions that I asked him.
Patrice J. | New Orleans
Herb #94 was our technician and he was great. Worked hard to clear a clog in our drainage line that has been a problem for awhile. Thanks
Tyler K. | New Orleans
The service was very prompt and I was so glad since I had a leak, more than that, a strong steady spray. Melvin #1938 was my service man. He was very courteous and personable. He identified the problem immediately, had to go get some parts, came back and got the job done. I would say a professional job well done. A customer can't ask for anything more! I have only used Roto Rooter for all of my plumbing problems, and each time have been satisfied with the results. Oh, and I might add that the woman who took my call was extremely courteous and helpful.
Beverly J. | New Orleans
Mr. Fleming was very professional. He came within the 30 min. time span. He was quick, efficient, professional, and polite. I really enjoyed the experience.
Denise F. | New Orleans
jeffrey m. | New Orleans
Service Technician Sidney Dugas, #50, was great: he was professional, courteous, understanding, knowledgeable and resolved my drainage problem. It's a pleasure to work with technicians such as Sidney.
Lawrence R. | New Orleans
Dwight the technician was very friendly and knowledgeable and courteous and did not do anything unless I understood whats going to be done and understood and he explained every step along the way. He was outstanding.
Brad B. | New Orleans
I was so upset using different products to clear a problem with my toilet. Company was coming and I was losing my mind. I saw a roto- rooter commercial and I called. The tech was very kind and knowledgeable, Melvin # 1935 was his name and id number. within minuets my problem was solved. I was extremely happy with Melvin's kindness. In the future I'll recommend roto-rooter to people who are experiencing plumbing problems. I also appreciated the call received from the company you'll get an accurate arrival time. Again I'm extremely satisfied with the work and roto-rooter. Sincerely, Gwendolyn Brown
gwen b. | New Orleans
Tech#1581(Bill) came out to our home.Having issues with our tankless water heater,heater needed a flushing out.Mr.Bill was extremely professional,knowledgeable and curtious.If we should have any plumming issues in the future,wouldn't hesitate to call Roto Rooter and request Mr.Bill... Doris and Henry
Doris W. | New Orleans
Tech #1581 came out to our home and worked on flushing out our tankless water heater.He was very curtious,professional and knowledgeable.Thank you Mr.Bill Doris and Henry
Doris W. | New Orleans
I am grateful for the quick response. Mark was on time, courteous, and unclogged my tub drain within 25 minutes. I view Roto- Rooter as my extra hands but I hope I will not have to use them any time soon.
Joy M. | New Orleans
All went well. Christopher is a really nice, really competent person and he fixed my problem just fine and was as nice as could be. He can come back anytime. Thank you. I just had to wait an awful long time but that wasn't anybody's fault. I am more than satisfied.
Mary H. | New Orleans
I posted a review earlier and gave 4 stars,when I meant to give 5!!Our tankless hot water issues were resolved in a timely manner.And our tech was professional,knowledgeable and very nice.Thank you again Mr.Amos and Roto-Rooter!!Doris w
Doris W. | New Orleans
For me, I really enjoyed his pleasant smile, his work ethics and more. Tech #50
Montrell B. | New Orleans
I had some major emergency plumbing problems in my home today. As a first time home buyer I was nervous, anxious, and scared. I called Roto-Rooter, and they were at my home within 15 minutes of my phone call. The assessed the problems, and began working to fix everything right away! Due to the damage that was done from all the water their Water Restoration team was at my home in minutes as well and began the drying process immediately. They had the upmost, and absolutely amazing professionalism, custom service, and skill I have ever seen!! I am just floored by their graciousness as well! I would highly recommend them, and they are the only plumbers I am calling from now on!! Thank you so much for everything!!!
Christie F. | New Orleans
I loved the service Mr.Jamard Tech.#856. Finished the job within minutes, was very respectful and kind. Patient and did not play around . He was great . I would recommend him to everyone!
Cassandra W. | New Orleans
I loved the service Mr.Jamard Tech.. Finished the job within minutes, was very respectful and kind. Patient and did not play around . He was great . I would recommend him to everyone!
Cassandra W. | New Orleans
The 2 Professional guys did a great job unclogging my sink. I would recommend Roto Rooter highly. Thank! P. Hills
Paulette H. | New Orleans
The technician Sidney was great. Very nice and did a good job. I used an Angie's list discount which was $25 for $75 of service. This needs to be refined somehow and is misleading. The service charge is $199. So if you take off $75 well I have paid $25 so now it's only $50 off. Guess that's some help on the expense. Again the tech was great!
Ann K. | Lakeview
service tech # 1485 Dwight was very professional very patience with solving the problem he is a great employee with roto-rooter plumbling he solve my water leak on mu bath tub in bathroom i like employee like him solving problems very 1st service call.
Fate I. | New Orleans
my tech was nick #2695 he was great he walked me through everything be and after the job was done he really is a credit and a value to youre company. I rate nick#2695 with five stars
dionne f. | New Orleans
Excellent Service customer for life
geraldine t. | New Orleans
From ease of scheduling (online), on time arrival, courtesy call from George (technician) prior to arrival and quality of work performed all was excellent. George not only was prompt and efficient he was willing to explain all aspects of the process of clearing our clogged main drain line. In addition to his great work he was respectful of our home by doing the little things like cleaning his shoes before entering the house and making sure all work areas were cleaned before he left. George also gave us the information about other services provide by Roto Rooter in the event we need them in the future. Thanks George.
Wendell W. | New Orleans
From ease of scheduling (online), on time arrival, courtesy call from George (technician) prior to arrival and quality of work performed all was excellent. George not only was prompt and efficient he was willing to explain all aspects of the process of clearing our clogged main drain line. In addition to his great work he was respectful of our home by doing the little things like cleaning his shoes before entering the house and making sure all work areas were cleaned before he left. George also gave us the information about other services provide by Roto Rooter in the event we need them in the future. Thanks George.
Wendell W. | New Orleans
Nick (#2695) provided exceptional service. He was extremely knowledgeable, and friendly. He is a very good communicator explaining the most likely problem and how he can correct the condition. He was able to rapidly clear our clog. In addition, he cleaned up the area to its pre-clog condition.
Jeff G. | New Orleans
The plumber was on time, very professional,courteous, and left everything very clean.
Byron H. | Uptown
I really appreciate being able to get a plumber to my house within hours of calling. Everyone that I spoke to by telephone at Roto Rooter was friendly and helpful. My plumber George Handin (Tech # 2170) did a great job unclogging my kitchen sink and cleaning up afterwards. Thanks!
Kathryn P. | New Orleans
The service was fast and efficient.
Towne-Bridge A. | Gretna
Very professional and excellent service
Jeanette W. | Gretna
Amos was very knowledgeable and very personable!
Chermaine C. | Gretna
Technician came at the specified time and fixed the problem promptly.
Merlin H. | Gretna
Michael McCloskey
550 Elmwood Park Boulevard, Suite F
New Orleans, LA 70123

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