New Orleans, LA Rate location (144 Reviews) Call Now 504-455-7799

Roto-Rooter New Orleans, LA: Customer Reviews & Testimonials

When you need experienced plumbers in New Orleans, LA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter New Orleans, LA

I would highly recommend Roto-Rooter for plumbing repairs. Sidney (Tech #50) arrived quickly, explained what was needed and provided fast and courteous service.
Joyce K.
On March 24, 2016, I had a problem with my toilet not flushing properly. I called Roto-Rooter for the first time. The lady who took the call, was very helpfull. The tech arrived in a timely manner. Herb, #94, listened as I explained my problem. He then explained everything to me. I have to say that he worked very hard to try to solve my problem. After about two hrs., he pulled my toilet, and found a broken pipe. Herb explained everything in complete detail to me. He explained the work that would have to be done. I have never had such a person as Herb, that was so professional, knowledgeable, and courteous. I will be using your company to fix my sewer line pipe.
Beverlya. T.
Love the friendly and honest help we got! He came in and helped me locate the leak in my sink and fixed it with no problems! I absolutely will call again if I ever need it! (Herb #94)
Brandi B.
I was very pleased with my service. Christopher was polite, knowledgable, worked quickly and was very neat. I will definitely call Roto-Rooter again if I ever have plumbing needs.
Joan N.
Herb #94 did an excellent job clearing out my clogged bathroom sink by first checking the pipes because it was loose and by taking his time to get the job done correctly and in a timely matter I would recommend Roto-rooter to anyone with plumbing issues
Sandy P.
The Plumber they sent out fixed our problem fast and accurate! Thanks New Orleans Roto-Rooter
Jeanette M.
Awsome plumbing service in New Orleans! Good communication throughout the process, from initial phone call till completion of job. Plumber (Devin) was courteous, knowledgable and professional. Didn't leave until problem was solved and left everything clean and tidy. Have used before, will use again! Ask for Devin Jones # 59!
Roddy F.
All I can say is WOW ! First plumber was prompt , professional and explained exactly what was going on . He found that there may have been a problem beyond a clogged pipe and suggested a camera survey be performed . The camera technician then arrived to perform his inspection and once again , very professional and informative . I would highly recommend Roto-Rooter New Orleans .
David W.
Excellent Plumbing service by Devin Jones of Roto-Rooter New Orleans. Will call again the next time I have a plumbing issue.
Brian W.
The service was quick and great! Mr. Taylor help my grandmother, Hattie, with her toilet dilemma. Highly recommend Roto- Rooter services.
Warrenika A.
Amazing service. Our technician (Amos Watson) was great. We called in the morning because overnight the pipes below our kitchen sink decided that they no longer wanted to be attached to the sink or any of the other pipes. They came out in less than hour after we called. Amos, quickly assessed the problem, made recommendations and went to the hardware store to buy supplies and in less than 2 hours from the initial visit- he was done and our sink was working perfectly. I couldn't be happier with their service all around.
Arun S.
I was very happy with the work done. I received a phone call as promised before Devin Jones was to arrived and he arrived promptly. He did a excellent job in a timely manner. He was very polite and pleasant to work with. I have used Roto-Rooter in the past and will again in the future.
Patricia W.
See above
Marie F.
Very good!!
Nikola K.
The plumber was very professional and I loved the service. Best in New Orleans!
Angelo C.
They did a great job -- friendly, funny, totally professional; got here within a few hours of my first call, got the job done, and out the door an hour later. Problem-solved. Excellent in every way. I'm thinking of getting some other plumbing work done soon, and I plan to call Roto Rooter again and ask for the same guys who were here today. Can't ask for better.
T. R.
I've had a problem with my toilet running for months. When I finally called the plumber the process was quick and easy. I was given a window of 10-2 (yuck) but the plumber arrived by 10:30 and was done by 11. He even tried to get me the best possible price for the device because it was minor. I would definitely use Roto Rooter again if necessary.
Nena C.
Service rep Devin showed up on time and conducted himself in a professional manner. Repairs were completed in a timely manner. All work performed and potential trouble that could be found was explained clearly after the evaluation, as one would hope. Followup if required is same day.Would highly recommend Roto-Rooter for any plumbing needs!
Randy P.
The plumber who came out was very efficient and knowledgeable. Bill - Tech - 1581 - New Orleans/Harvey
Brandon W.
Jacob was excellent. Answered all my questions, was patient and efficient working on my problem
Lynn F.
I recently needed a plumber in New Orleans, so I called Roto-Rooter. Devin Jones (#59) was the plumber that arrived promptly. He was very polite, listened to my issues, and quickly assessed what the problem was. He repaired the water heater, then, I mentioned another issue that has been a problem for a long time. Again, he quickly assessed and repaired that too. I am so happy now, I have hot water AND great water pressure! Thanks Devin!!!
Beth R. | New Orleans
I highly recommend Roto-Rooter Plumbing services! New Orleans Devin our tech was wonderful and informative. Thank you very much!
Laplace V. | New Orleans
The plumbers were on time and were very professional.
Taylor S. | New Orleans
Duriel Lee (1738) was extremely knowledgable and efficient. He came into my with a professional manner, diagnosed the problem and was able to fix the problem quickly. He even made some suggestions on how to avoid the same situation from occuring again. I have an older home in Old Jefferson with old pipes and the advise he gave will surely help in future. I would definitley recommend Roto Rooter.
Deidra L. | New Orleans
My plumbing is now running clogged free thanks to my plumber very helpful .The New Orleans roto rooter has given me free running water Thanks You !!!!!
Vahness W. | New Orleans
Fast and efficient! Used these guys before a few years back and would not think of calling someone else for the job. Cleared tub and sink in 10 minutes!
Roto Rooter Plumbers 2-18-2011! Best plumbing serviuce i ever had! helped me fix a small problem before it became a disaster! even showed me what the inside of my pipes looked like and explained it to me! `Christine Fayette
Christine F.
This review is for the Roto-Rooter at 550 Elmwood Park Boulevard, Suite F, New Orleans, LA 70123. We had a pipe burst after midnight on January 29th, 2011. I called around 1am and was told they could get someone out on Sunday the 30th, between 8 and 10am. At 8am we received a call telling us that they would be here shortly. At 8:30 Ken showed up, surveyed the problem and fixed the pipe. He was done by 9:30. Ten hours later the pipe is still looking good and we are pleased with the work. My only complaint is that the Roto-Rooter advertisement in the phone book indicates 24 hour service yet when I spoke to the person on the phone (at least a real person), they had no one available before 8am.
I called Roto-Rooter on Yesterday, and wow they came right away! the tech Murrell was very professional, fixed my problems in no time flat, and even as a courtesy snaked my pipes with a camera to make sure I wouldn't have any future problems, and offered me advice on how to prevent this from ever happening again...I would recommend them to any one thats has a problem with their plumbing, with limited funds.
Thank goodness for James and Roto-rooter! First I had called the city, then a local plumber from my church bulletin. He didn't have the right equipment on his truck and "couldn't get in touch with his partners so he'd have to come back tomorrow." I had explained the problem on the phone. Why did he even show-up without his equipment? So I called Roto-rooter. Explained I had a rehearsal at my home in three hours with some of NOLA's best actors for an upcoming play. James was at my home within twenty minutes. Used the camera to show me the problem, fixed it, then showed me the corrected problem with the camera again. He was friendly, kind to my dogs and extremely courteous, especially about keeping my home clean. Don't know why I'd ever call anyone else.
Elizabeth K.
The service technician that came to see us was very personable. He was able to explain to us what the problem was, what needed to be done to correct our current problem, and what needed to be done to keep our drains clear. And, we were very excited to learn that there wasn't any major repairs needed too! We was very pleased with the service we received and I would recommend Roto-Rooter to anyone who needed plumbing services.
James M. | New Orleans
Great, quick service!
Charlie A. | New Orleans
Nick save me money, I though that my drain had to be unclog and the only thing that I needed was to purchase a gallon of pipe shield.
yolanda b. | New Orleans
I filled out an online request and was contacted by phone immediately. My request was accommodated the same day.
Leslie E. | New Orleans
Mike snaked the obstruction causing my system to back up Work orderly and neat. He was extremely professional
Winifred J. | New Orleans
He was punctual polite and efficient why call anyone else ROTO ROOTER that's the man!!!!
Brigitte M. | New Orleans
Very professional and knowledgeable.
Von W. | New Orleans
The rep who took my call was very nice and helpful. I got an appointment right away. I was given notice that the plumbers would be arriving, and they were even a little earlier than promised. Both plumbers were well-dressed and polite. They diagnosed my problem, fixed the immediate problem, and made arrangements for the additional al services that will be required. I have used Roto Rooter in Hammond LA and in New Orleans and am very pleased with them.
Linda N. | New Orleans
Berry professional service . Mark (Tech# 201) did a great job and was very friendly. I'm Happy
James M. | New Orleans
herb tech 94 was very helpful with getting our restroom back in order, thanks for the help
buck k. | New Orleans
Dispatcher scheduled us for between noon and four pm. Service man was not able to assist until 7:30 pm and stayed until past 11:30. He was very polite, explained what was involved and obviously went the extra mile to make everything right. We truly appreciate him coming after hours and staying late. His name is Nicholas Alphonso, ticket # 280-18683066. Please thank him for us.
Kenneth I. | New Orleans
Nothing special to offer. The problem was resolved and the service was great.
Rose P. | New Orleans
Dwight was very professional and helpful.
Susan D. | Uptown
I've used Roto-Rooter a few times and they are always professional and efficient. Plus, the Roto-Rooter techs are always well-mannered (unlike a lot of plumbing companies) and always get the job done. Thank you!
Kore A. | New Orleans
Greg Moore came out on the 17th and spent an entire afternoon taking about a bushel of refuse and grease out of the main sewer line. After a little confusion in dispatch times, Keith Bellaci came out (twice) and ran the camera and pinpointed potential trouble spots. Both were professional, friendly, and competent. You couldn't ask for better. I do a lot of DIY and as a rule prefer sweating to paying, but I surely got my money's worth.
Stephen I. | New Orleans
Quick response, thorough investigation of the problem. Efficient service and clean-up. Serviceman very polite.
Winifred J. | New Orleans
George did a fantastic job, was neat and cleaned up after himself.
Alfred M. | Lakeview
Great Job, Roto Rooter! Mike solved our problem quickly, he was very accommodating, and even informed us about a discount!! I was quite happy and satisfied. Five stars!!!
Constance J. | New Orleans
I live in a duplex and have a tenant downstairs who had serious plumbing problems involving the needing for excavation. It was a very difficult time for me because my husband had just passed away. I knew that this needed to be done immediately and having no knowledge of plumbing I knew I would have to hire someone I could trust. In walked, Keith. His calm manner and caring demeanor made me comfortable in trusting him representing Roto Rooter. The job was done quickly and well and Keith made sure that was so. I feel like I made a friend and lucky to have chosen Roto Rooter to do the job.
Michele B. | Lakeview
Herb came to my house and he was very professional. He was very knowledgeable about all of the questions that I asked him.
Patrice J. | New Orleans
Herb #94 was our technician and he was great. Worked hard to clear a clog in our drainage line that has been a problem for awhile. Thanks
Tyler K. | New Orleans
The service was very prompt and I was so glad since I had a leak, more than that, a strong steady spray. Melvin #1938 was my service man. He was very courteous and personable. He identified the problem immediately, had to go get some parts, came back and got the job done. I would say a professional job well done. A customer can't ask for anything more! I have only used Roto Rooter for all of my plumbing problems, and each time have been satisfied with the results. Oh, and I might add that the woman who took my call was extremely courteous and helpful.
Beverly J. | New Orleans
Mr. Fleming was very professional. He came within the 30 min. time span. He was quick, efficient, professional, and polite. I really enjoyed the experience.
Denise F. | New Orleans
jeffrey m. | New Orleans
Service Technician Sidney Dugas, #50, was great: he was professional, courteous, understanding, knowledgeable and resolved my drainage problem. It's a pleasure to work with technicians such as Sidney.
Lawrence R. | New Orleans
Dwight the technician was very friendly and knowledgeable and courteous and did not do anything unless I understood whats going to be done and understood and he explained every step along the way. He was outstanding.
Brad B. | New Orleans
I was so upset using different products to clear a problem with my toilet. Company was coming and I was losing my mind. I saw a roto- rooter commercial and I called. The tech was very kind and knowledgeable, Melvin # 1935 was his name and id number. within minuets my problem was solved. I was extremely happy with Melvin's kindness. In the future I'll recommend roto-rooter to people who are experiencing plumbing problems. I also appreciated the call received from the company you'll get an accurate arrival time. Again I'm extremely satisfied with the work and roto-rooter. Sincerely, Gwendolyn Brown
gwen b. | New Orleans
Tech#1581(Bill) came out to our home.Having issues with our tankless water heater,heater needed a flushing out.Mr.Bill was extremely professional,knowledgeable and curtious.If we should have any plumming issues in the future,wouldn't hesitate to call Roto Rooter and request Mr.Bill... Doris and Henry
Doris W. | New Orleans
Tech #1581 came out to our home and worked on flushing out our tankless water heater.He was very curtious,professional and knowledgeable.Thank you Mr.Bill Doris and Henry
Doris W. | New Orleans
I am grateful for the quick response. Mark was on time, courteous, and unclogged my tub drain within 25 minutes. I view Roto- Rooter as my extra hands but I hope I will not have to use them any time soon.
Joy M. | New Orleans
All went well. Christopher is a really nice, really competent person and he fixed my problem just fine and was as nice as could be. He can come back anytime. Thank you. I just had to wait an awful long time but that wasn't anybody's fault. I am more than satisfied.
Mary H. | New Orleans
I posted a review earlier and gave 4 stars,when I meant to give 5!!Our tankless hot water issues were resolved in a timely manner.And our tech was professional,knowledgeable and very nice.Thank you again Mr.Amos and Roto-Rooter!!Doris w
Doris W. | New Orleans
For me, I really enjoyed his pleasant smile, his work ethics and more. Tech #50
Montrell B. | New Orleans
I had some major emergency plumbing problems in my home today. As a first time home buyer I was nervous, anxious, and scared. I called Roto-Rooter, and they were at my home within 15 minutes of my phone call. The assessed the problems, and began working to fix everything right away! Due to the damage that was done from all the water their Water Restoration team was at my home in minutes as well and began the drying process immediately. They had the upmost, and absolutely amazing professionalism, custom service, and skill I have ever seen!! I am just floored by their graciousness as well! I would highly recommend them, and they are the only plumbers I am calling from now on!! Thank you so much for everything!!!
Christie F. | New Orleans
I loved the service Mr.Jamard Tech.#856. Finished the job within minutes, was very respectful and kind. Patient and did not play around . He was great . I would recommend him to everyone!
Cassandra W. | New Orleans
I loved the service Mr.Jamard Tech.. Finished the job within minutes, was very respectful and kind. Patient and did not play around . He was great . I would recommend him to everyone!
Cassandra W. | New Orleans
The 2 Professional guys did a great job unclogging my sink. I would recommend Roto Rooter highly. Thank! P. Hills
Paulette H. | New Orleans
The technician Sidney was great. Very nice and did a good job. I used an Angie's list discount which was $25 for $75 of service. This needs to be refined somehow and is misleading. The service charge is $199. So if you take off $75 well I have paid $25 so now it's only $50 off. Guess that's some help on the expense. Again the tech was great!
Ann K. | Lakeview
service tech # 1485 Dwight was very professional very patience with solving the problem he is a great employee with roto-rooter plumbling he solve my water leak on mu bath tub in bathroom i like employee like him solving problems very 1st service call.
Fate I. | New Orleans
my tech was nick #2695 he was great he walked me through everything be and after the job was done he really is a credit and a value to youre company. I rate nick#2695 with five stars
dionne f. | New Orleans
Excellent Service customer for life
geraldine t. | New Orleans
From ease of scheduling (online), on time arrival, courtesy call from George (technician) prior to arrival and quality of work performed all was excellent. George not only was prompt and efficient he was willing to explain all aspects of the process of clearing our clogged main drain line. In addition to his great work he was respectful of our home by doing the little things like cleaning his shoes before entering the house and making sure all work areas were cleaned before he left. George also gave us the information about other services provide by Roto Rooter in the event we need them in the future. Thanks George.
Wendell W. | New Orleans
From ease of scheduling (online), on time arrival, courtesy call from George (technician) prior to arrival and quality of work performed all was excellent. George not only was prompt and efficient he was willing to explain all aspects of the process of clearing our clogged main drain line. In addition to his great work he was respectful of our home by doing the little things like cleaning his shoes before entering the house and making sure all work areas were cleaned before he left. George also gave us the information about other services provide by Roto Rooter in the event we need them in the future. Thanks George.
Wendell W. | New Orleans
Nick (#2695) provided exceptional service. He was extremely knowledgeable, and friendly. He is a very good communicator explaining the most likely problem and how he can correct the condition. He was able to rapidly clear our clog. In addition, he cleaned up the area to its pre-clog condition.
Jeff G. | New Orleans
The plumber was on time, very professional,courteous, and left everything very clean.
Byron H. | Uptown
I really appreciate being able to get a plumber to my house within hours of calling. Everyone that I spoke to by telephone at Roto Rooter was friendly and helpful. My plumber George Handin (Tech # 2170) did a great job unclogging my kitchen sink and cleaning up afterwards. Thanks!
Kathryn P. | New Orleans
The service was fast and efficient.
Towne-Bridge A. | Gretna
Very professional and excellent service
Jeanette W. | Gretna
Amos was very knowledgeable and very personable!
Chermaine C. | Gretna
Technician came at the specified time and fixed the problem promptly.
Merlin H. | Gretna
Amos and Melvin were wonderful! Very knowledgeable, and very nice. They made sure my drain was clear before they left. I had previously called another plumber for the same problem, who did not fix the issue! These guys were great!!!
Robin L. | Metairie
i would highly recommend your business. I got a quick respond and the Tech Bill #1581 recommend a product to me that would help keep my drain clear. Thanks , Annette
Annette L. | Harvey
After 3 days of cold water. We called roto-rooter and they could not come out on Friday to install my hot water heater and said we would have to wait until Monday. On that following Saturday I received a call from them telling me they were on thier way. Alfonsco C did a great job and got us hot water again! I will use them again.
Stephanie G. | Destrehan
We received excellent service The technician was very polite, well mannered and professional. We are completely satisfied with the results of his services.
Ernest J. | Harvey
Jerome our technician was skilled, friendly and expert. He solved our problem so we could open our business tomorrow morning.
Melanie A. | Destrehan
George Hardin was our tech. He arrived on time and was extremely professional and efficient.
Thanh N. | Gretna
Jerome our technician was skilled, friendly and expert. He solved our problem so we could open our business tomorrow morning.
Melanie A. | Destrehan
Paul Shultz and Darren were very professional and knowledgeable. They explained every step of the process. The job was done neat and clean. Paul advised to call him if any problems materialized.
Joseph T. | Harvey
Received prompt and friendly service for a minor plumbing repair. Technician Amos Watson was quick, knowledgeable and very customer service oriented. I will definitely use Roto Rooter again.
Brandi K. | New Orleans
The afternoon before Thanksgiving, food was being prepped, people were in route,and expected for supper, and the kitchen sink quit draining. In the nick of time your tech arrived and proceeded to locate the problem in a timely and professional manner, clearing the blockage, preventing a disastrous holiday. Thank you for saving the day+. Tom&Janice Kemp
Thomas K. | Gretna
Imre David knew exactly what to do and he did it.
Stephen h. | Gretna
Mr. Michael Roth was the best technician you could ask for. Not once did he complain, doing his job in the rain and making sure we were back up and running properly. Personally if I need services or anyone I know I will definitely refer this guy.
Adrian j. | thibodaux
Serviceman was very nice and explained everything to me. He was very kind and spoke to my Dad over the phone to explain the situation.
Mia M. | New Orleans
Paul Shultz and Darren did a great job on the plumbing. Everything was done in a very professional manner with clear explainations Paul also gave me his card and said to call if any problems.
Nancy d. | gretna
the tech was very efficient and explained everything to me where i was able to understand.
Kim w. | Avondale
Paul Shultz and Darren were very professional and knowledgeable. They explained every step of the process. The job was done neat and clean. Paul advised to call him if any problems materialized.
Joseph T. | Harvey
Cristopher is a good plumber. He gave us our options. He worked quickly and diligently. He made sure to clean up behind his work. Christopher is an asset to his company.
Todd J. | Gretna
Thank you Roto Rooter for turning a big headache into a positive experience. The plumber that came T. Billiot was excellent. He did a very professional job and answered all of my questions. I had multiple issues with my old corroded pipes and he took care of them, no problem. I'm very happy with the results and will call Roto Rooter again if needed.
A D. | Metairie
You fixed a problem that couldn't. Thanks
Robert N. | Metairie
I called a local plumber to unclog drain but when he got here i could tell the young, unexperienced guy was just looking to make some quick money. When he found out the clog was in the wall, he said he couldn't do it and left mentioning he had other jobs lined up. "This one would take too long", is what I read between the lines. So i called Roto rooter. They said someone was available and would be here within the hour. They showed up in 30 minutes. Really professional experienced guy with a trainee. I showed him the problem and asked if he could do it and he said he could because he's been doing this over 10 years and know the "tricks of the trade". Sure enough he unclogged the drain within 30 to 45 minutes. Charged same price as other plumber quoted. Should have called Roto- Rooter in the first place.
Timothy B. | Metairie
Michael McCloskey
550 Elmwood Park Boulevard, Suite F
New Orleans, LA 70123

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