Monroe, NC Rate location (26 Reviews) Call Now 704-283-8725

Roto-Rooter Monroe, NC: Customer Reviews & Testimonials

When you need experienced plumbers in Monroe, NC, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Monroe, NC

I have posted my review to Yelp as well as I have been very impressed by Roto Rooter & the service given by Stan Sarlovskis. He took care of my issue on 8/14 when I had problems with toilets & tubs backing up due to an issue he found in the piping as it is cast iron in a portion of it then can see that the rest is PVC as the previous owners had converted all but a section of it. He showed this to me on video, explained to me what he recommended & was professional. When I called him for the 2nd visit on 11/11/16 he immediately called me back & said he could be there the next morning at 10 am. He showed up early & was efficient in taking care of the problem plus honest when he said he thought at some point it will be necessary to replace it completely as it has gotten worse than last time. Stan was a recommendation by a friend who does work in many custom homes & had converted my screen porch into sunroom so I was confident he would do quality work. I was glad I was able to find a coupon on site so that helped a bit since I've had to do this work 2x in the past few years. If anyone else I know has issues with plumbing I will recommend Stan to them as I really like how he works & he is now a master plumber.
Denise D. | Monroe
professional and detailed
Mike Z. | Monroe
The technician was very knowledgeable and courteous. He was punctual and thorough. Problem addressed and fixed in no time! Will definitely refer this company to my family and friends.
Nora W. | Monroe
Our technician was absolutely thorough, very professional and friendly. We will definitely use rotor rooter in the future. Thank you.
Francine M. | Monroe
I was told what needed to be done and provided a quote and also got approved for a coupon that I didn't have print
Miguel B. | Waxhaw
Very pleased with Nealleigh's courteous professionalism and prompt attention to our plumbing issue. . Great job! Tammy L
Tammy L. | Monroe
We were glad we chose roto rooter. They were there when they said and did a great job. Will be happy to refer this company to anyone.
chris m. | Monroe
We had a backed up sump pump late Friday n night. Your plumber Stan came out and diagnosed the problems very quickly. Stan could not make the repair that night due to the possibility of needing a new pump. Stan promptly returned at 8 a.m. Saturday morning and was done by 9:30 a.m. Fortunately for us, Stan was honest and our pump only needed cleaning. This saved us about $1,600. Stan tought me how add your product once a month as preventative maintenance. We were very pleased and will definitely call Roto Rooter again if needed and ask for Stan.
Mark/Dawn M. | Weddington
tech. very professional and knew what he was doing. give him a raise
Michael b. | huntersville
Vitali was very friendly and efficient.
Karen M. | Monroe
Eddie came out to fix our bathroom sink problem and although he experienced some unforeseen problems not counted on, he was very capable and got the job done perfectly. Works fine!! works more than fine- works fantastic like it hasn't in years! Thank you Eddie for a job well done. And I thought Eddie was very courteous and explained everything he was doing to me. I will for sure tell my family and friends to call Roto Rooter if they want the best job done for a very fair price. Thanks again Eddie. Mrs. w. filz
Wanda f. | mint hill
Johnny is the 4 th plumber I have had come look at my issue. He explained in detail what was going on. No other plumber had done this before. Now I know what I need to do if it happens again. Thank you Johnny!!
Joan F. | Monroe
The service man was very knowledgeable, but struggled with the rooter machine. The cable broke. This inconvenience slowed down the service call, but he successfully unstuck the drain on the second try. He warned that my pipe needed replacing.
John B. | Charlotte
Excellent Adre!!!!Thanks!
Nam V. | charlotte
Knowledgeable technician, John, very helpful and cooperative
Paul W. | Monroe
Thank You for your "excellent" service. Prompt response. Roto Rooter is "aces" in my door!
Lettie P. | Monroe
I had a water leak in the late evening. A service technician arrived at my home around 10:30 pm and was there until about midnight. Very helpful, found the source of the leak, and fixed it. Very polite and responsive despite the late hour. Thank you! I have used RR before and will continue to call them for our plumbing needs.
Lisa H. | Charlotte
Our service person was great!
Bruce M. | Charlotte
Sergey's attention to detail was amazing. Just good enough to get the job done was not good enough for him.
Carl C. | Charlotte
Adam was excellent! Great employee.
Manny R. | Charlotte
We have used your company twice for my sister that has Memory problems. I know how bad her house is, they did not hesitate to give us the best service fast and professional. Thank YOU Rotor Rooter!
Vickie S. | Mount Holly
My technician Stan Sarlovskis was amazing! He explained everthing to me with patience and realized how upsetting the whole experience had been for me. I was so relieved when he said he could take care of the problem that same day.... I will use Roto-Rooter again because of Stan!
Peg K. | Charlotte
You have been my service provider for years and I have NO desire to change. You are the best, courteous, client friendly, kind, patient and HONEST. This applies to the initial contact down to the technician. Wish there was a means to tip the technician. Your company is one in a million and second to none. I really do appreciate the first class and prompt service that you provide.
Norris W. | Charlotte
John Turpin and Carlos were first rate in every way. Very good representatives of your company!
Robert l. | charlotte
Maxium and Sergey were excellent to deal with. Both were personable, professionally looking and had a lot of plumbing knowledge. They made certain the job was done correctly. I would certainly use them again for sure.
Monty B. | matthews
Carlos was great. Very personable, professional and competent. I had a blocked sewer line that another plumber was unable to unblock due to not having the necessary equipment. It took a few passes, but the power snake worked thanks to Carlos' patience and experience. I could not be happier with the end result. Now the downside, the price (even with the business discount) was a full third too high. Although I love the results, due to the overly high price, I have no choice but to make Roto Rooter my last resort.
John B. | Monroe
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