Monroe, NC Rate location (30 Reviews) Call Now 704-283-8725

Roto-Rooter Monroe, NC: Customer Reviews & Testimonials

When you need experienced plumbers in Monroe, NC, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Monroe, NC

Sergy was wonderful! Knowledgeable, courteous, fast, and efficient. Very happy with his service!
Tom G. | Monroe
We were very satisfied with our experience & service with Roto-Rooter. It was our first time needing plumbing assistance and it went flawlessly. Sergiy (7775) and his associate were both super nice and very customer service oriented. They made sure to obviously do their job, but to keep us informed of anything they were doing or found in researching and repairing our issue. Since it was our first time, we probably had more questions than a normal customer and both guys never hesitate to answer our questions or explain something further for us. We would highly recommend Roto-Rooter and Sergiy as the experience couldn't have gone any better!!!
Barbara B. | Monroe
Chris was thorough & pleasant.
Blondie P. | Monroe
Service was excellent . We had to call on sunday. They had no problem with that. Our responder was Nealleigh. It was very hot. She worked very hard. She had to come back on monday (even hotter). She never complained about the heat and actually said she loved her job. An exceptionally nice young lady Roto Rooter is lucky to have her on their staff.
pat & carroll s. | Monroe
john and daniel did an excellent job in good time and were very friendly.......we will recommend you to others for sure..........
ROB R. | Monroe
professional and detailed
Mike Z. | Monroe
The technician was very knowledgeable and courteous. He was punctual and thorough. Problem addressed and fixed in no time! Will definitely refer this company to my family and friends.
Nora W. | Monroe
Our technician was absolutely thorough, very professional and friendly. We will definitely use rotor rooter in the future. Thank you.
Francine M. | Monroe
I was told what needed to be done and provided a quote and also got approved for a coupon that I didn't have print
Miguel B. | Waxhaw
Very pleased with Nealleigh's courteous professionalism and prompt attention to our plumbing issue. . Great job! Tammy L
Tammy L. | Monroe
We were glad we chose roto rooter. They were there when they said and did a great job. Will be happy to refer this company to anyone.
chris m. | Monroe
We had a backed up sump pump late Friday n night. Your plumber Stan came out and diagnosed the problems very quickly. Stan could not make the repair that night due to the possibility of needing a new pump. Stan promptly returned at 8 a.m. Saturday morning and was done by 9:30 a.m. Fortunately for us, Stan was honest and our pump only needed cleaning. This saved us about $1,600. Stan tought me how add your product once a month as preventative maintenance. We were very pleased and will definitely call Roto Rooter again if needed and ask for Stan.
Mark/Dawn M. | Weddington
tech. very professional and knew what he was doing. give him a raise
Michael b. | huntersville
Vitali was very friendly and efficient.
Karen M. | Monroe
Eddie came out to fix our bathroom sink problem and although he experienced some unforeseen problems not counted on, he was very capable and got the job done perfectly. Works fine!! works more than fine- works fantastic like it hasn't in years! Thank you Eddie for a job well done. And I thought Eddie was very courteous and explained everything he was doing to me. I will for sure tell my family and friends to call Roto Rooter if they want the best job done for a very fair price. Thanks again Eddie. Mrs. w. filz
Wanda f. | mint hill
Johnny is the 4 th plumber I have had come look at my issue. He explained in detail what was going on. No other plumber had done this before. Now I know what I need to do if it happens again. Thank you Johnny!!
Joan F. | Monroe
The service man was very knowledgeable, but struggled with the rooter machine. The cable broke. This inconvenience slowed down the service call, but he successfully unstuck the drain on the second try. He warned that my pipe needed replacing.
John B. | Charlotte
Excellent Adre!!!!Thanks!
Nam V. | charlotte
Knowledgeable technician, John, very helpful and cooperative
Paul W. | Monroe
Thank You for your "excellent" service. Prompt response. Roto Rooter is "aces" in my door!
Lettie P. | Monroe
I had a water leak in the late evening. A service technician arrived at my home around 10:30 pm and was there until about midnight. Very helpful, found the source of the leak, and fixed it. Very polite and responsive despite the late hour. Thank you! I have used RR before and will continue to call them for our plumbing needs.
Lisa H. | Charlotte
Our service person was great!
Bruce M. | Charlotte
Sergey's attention to detail was amazing. Just good enough to get the job done was not good enough for him.
Carl C. | Charlotte
Adam was excellent! Great employee.
Manny R. | Charlotte
We have used your company twice for my sister that has Memory problems. I know how bad her house is, they did not hesitate to give us the best service fast and professional. Thank YOU Rotor Rooter!
Vickie S. | Mount Holly
My technician Stan Sarlovskis was amazing! He explained everthing to me with patience and realized how upsetting the whole experience had been for me. I was so relieved when he said he could take care of the problem that same day.... I will use Roto-Rooter again because of Stan!
Peg K. | Charlotte
You have been my service provider for years and I have NO desire to change. You are the best, courteous, client friendly, kind, patient and HONEST. This applies to the initial contact down to the technician. Wish there was a means to tip the technician. Your company is one in a million and second to none. I really do appreciate the first class and prompt service that you provide.
Norris W. | Charlotte
John Turpin and Carlos were first rate in every way. Very good representatives of your company!
Robert l. | charlotte
Maxium and Sergey were excellent to deal with. Both were personable, professionally looking and had a lot of plumbing knowledge. They made certain the job was done correctly. I would certainly use them again for sure.
Monty B. | matthews
Carlos was great. Very personable, professional and competent. I had a blocked sewer line that another plumber was unable to unblock due to not having the necessary equipment. It took a few passes, but the power snake worked thanks to Carlos' patience and experience. I could not be happier with the end result. Now the downside, the price (even with the business discount) was a full third too high. Although I love the results, due to the overly high price, I have no choice but to make Roto Rooter my last resort.
John B. | Monroe
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