Minneapolis, MN Rate location (244 Reviews) Call Now 612-788-9029

Roto-Rooter Minneapolis, MN: Customer Reviews & Testimonials

When you need experienced plumbers in Minneapolis, MN, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Minneapolis, MN

Brian and his trainee came on time, did what needed to be done and gave me the discount I had....all with no hassle and great attitudes.
Brent C.
Had a clogged kitchen sink drain I could not repair myself. Alan from Roto-Rooter in Roseville arrived early Monday morning and had everything back to normal in about an hour. We no longer have to rinse our pots and pans in the bathtub!
Gayle S.
Was able to schedule an appointment online in the morning and they can out less than 2 hours later to fix a bathtub that wasn't draining. The tech Robbie was very polite, clear with what needed to be done and worked through the problem quickly. Would certainly call again if I had another plumbing issue that I couldn't resolve myself.
Andrew E.
I called in Roto-Rooter of Minneapolis to deal with a laundry room drain/floor drain that was backing up. My wife was bailing water from the utility sink with each laundry load. The tech (John 3756) who came out was very polite, and my wife was impressed with how well he listened, and with all the advice and suggestions he provided. I'm just happy that the drain is flowing normally again and my family can do a load of laundry without water backing up out of the floor drain. I really like the six month guarantee, too. I expect that Roto-Rooter will be our "go to" if we have to deal with this again in a few years.
Doug Y.
Had a great experience with RR today- Had a totally blocked kitchen sink that also caused the dishwasher to not work properly. The appointment was quickly made and the were able to schedule it for later in the day - they called back shortly after that and informed me that they could come almost immediately if I preferred. The tech was very good & thorough and advised me that I was also close to being blocked on my basement drain for my laundry room, and he was able to resolve that during the same appt. It took a while but that was due to extensive blockage and some minor plumbing problems that he was able to fix at the same time, Also got two discounts as a repeat customer and for having the second cleaning done during the same call. No extra charge for the Saturday job!
Craig S.
Response time was so fast. Nathan was our tech. He was very knowledgeable, courteous and did a great job.
Jeanette
I had a clogged floor drain in our basement, with standing water covering the floor. Roto-Rooter (specifically Brian) showed up and took care of the clog in no time. He also provided helpful insight on what may have caused the clog and ways to prevent it from happening in the future.Overall, my service with Roto-Rooter was great, and super fast. I d recommend them for your drain issues.
Brad
Fast arrival within window. Easy to book online.
Danielle H.
I had my sewer main back up last week. Gave them a call and they were out to the house in less than 2 hours! It took him about 15 minutes to remove a ton of roots, and we've been fine since. They aren't cheap, but they've always gotten the job done for me.
Willie N.
Timely and thorough service. Brian was clear in his explanations and left the work area clean and tidy.
Jason G.
I had the unfortunate pleasure of having Brian come out to my house to help with a water back up that I was having. He was very pleasant, neat, and professional. He was upfront about anything he was going to do and how much it would cost. While I wish it didn t cost as much as it did, fortunately for me it was an easy fix and he was finished rather quickly. I really hope I don t need him again, but if I do, I am calling Roto Rooter and requesting Brian. Thank you for a great job!!
Mark
The phone was answered promptly by a clear English speaking person who was kind and helpful.My service technician was on time and very efficient and even shoveled my steps up to my door!!!!!I would recommend them to ANYONE! Thanks guys!
Sarah S.
Roto-Rooter-Service 9-2-2011Excellent service as always. Technician was Brian and he was very helpful. We like to do preventative snaking of kitchen/laundry drain line. He also helped us determine what to snake and what was unnecessary.
G
Roto-Rooter Service 10-16-10My main sewer line was backed up because of tree roots. I called Roto-Rooter and they had someone here within 45 min! Great service and no complaints whatsoever. Will use them again and again.
Joseph B.
Our basement drain was clogged and overflowing. They sent someone out very quickly. Our technician Jeff provided exceptional service. He was very thorough. And he kept me informed through out the whole process. He was on time and very tidy. A+ service.
Latia E.
Jacob cleared our floor drain in our laundry room. He was prompt, efficient, and pleasant.
Lori F. | Minneapolis
The job was done on time and thoroughly. I hesitated calling Roto-Rooter because two years ago when we had the same problem.the technician tried to clear it and gave up saying it was the city sewer that was backed up, it wasn't. We had to call for a technician again and he did a thorough clean out. We felt that we had been short changed form the first technician Derrick was very conscientious and we were glad to have him as our tech.
Tim M. | Minneapolis
Great job. Technicician came in and fixed problem, cleaned up mess, and was gone within 45 minutes.
Jason S. | Minneapolis
Deyvi ( tech #2139) was professional and helpful!
paul a. | Minneapolis
The first service call to fix my plumbing issue did not go as planned. I want to thank Rob for contacting me with some resolutions that both parties could agree on. I also want to compliment one of your employees, technician Bill. He did an outstanding job of locating and correcting the problem. It is nice having a company that one can trust and cares about its customers in today's world. I will recommend Roto Rooter to all my friends!
Bill A. | Minneapolis
Service was fantastic. Patrick arrived on time, got the drain cleared in an easy, timely fashion and was friendly and courteous.
George W. | Minneapolis
Very knowledgeable, quick and friendly. He explained things very clearly and informed me when appropriate.
Angel K. | Minneapolis
Leon was amazing - fixed the problem quick and efficient. Saved our Thanksgiving!!! We give thanks to Roto Rooter
Tammy V. | Minneapolis
Dave K came this morning, put his booties on, went downstairs, listened to my recap of events last night, turned the water back on to witness the pipe leak, explained the probable cause of the leak, suggested the remedy and an alternative idea, gave me an estimate, left me to decide which fix was best for me, quickly did the repair, explained all he did, and prepared the billing. He was patient with me, explained things well, left the area clean, and wished our family a Happy Thanksgiving. He was efficient, professional, friendly. He was great, a good employee for you. I give him a 10 out of 10. Thank you!
Lorrie K. | Minneapolis
Excellent Service from Dave K 2666.
Mary S. | Minneapolis
Excellent Service from Steve 655
Mary S. | Minneapolis
I said a few jokes to the tech that came over I must agree they did laf at them The first service tech i said ; 'When you Roto Rooter tech turn his flashlight into the drain I asked do you feel like a proctologist?" he laughed and said no. The other tech who did a video scope of the drain as he did it i asked if he felt like he was doing a COLONASTOMIE? Like the first tech he laughed and said no as well Yhan I reminded them of this thought they both liked it too: An excellent plumber is infinitely more admirable than an incompetent philosopher. The society which scorns excellence in plumbing because plumbing is a humble activity, and tolerates shoddiness in philosophy because it is an exalted activity, will have neither good plumbing nor good philosophy. Neither its pipes nor its theories will hold water. — Good luck Roto Rooter; and, to your techs as well!
nicholas h. | Minneapolis
He was very professional and efficient and took care of all problems we had. He clearly explained what had to be done.
Marion N. | Minneapolis
The service was excellent. Finished sooner than anticipated. Very happy with everything.
Ann S. | Minneapolis
Jason was great. Explained what he was doing. Left all very clean
Dan L. | Minneapolis
RALPH DID A GREAT JOB OF GETTING THINGS DONE PROFESSIONALLY AND COMPLETELY.
Jesse A. | Minneapolis
My tech was Brian, he was very professional, explained everything in detail and didn't waste any time. I had prompt and excellent service. Thank you!!!! Esther
Esther S. | Minneapolis
Technician arrived within the stated service window, and resolved the issue quickly and efficiently,
Candyce A. | Minneapolis
Good customer service!
Pete H. | Minneapolis
Very timely! Very professional!
Pete H. | Minneapolis
The serviceman arrived as scheduled and did a marvelous job, leaving the area clean. He provided a detailed estimate and finished the work in a very reasonable time.
Stephen K. | Minneapolis
Did a great job was straight forward with us
Julius B. | Minneapolis
We were contacted by the plumber and he arrived within the appointed time. our clogged drain was opened and is now functioning properly. He was courteous and efficient, We were told we would receieve a senior discount when we ordered the service but aren't sure we received it. We are satisfied with the service and will continue to be a Roto-Rooter customer.
Ted L. | Minneapolis
The service was fast and efficient. The service man was professional and polite.
Thomas K. | Minneapolis
The serviceman was polite, respectful of the house cleanliness and punctual.
Mark L. | Minneapolis
I posted it on Google as requested. See review there.
Ron and Corrine S. | Minneapolis
Jeff was able to come by earlier than the appointment time which was great. He was professional and courteous. I was especially impressed with the education he gave me on some plumbing insights that will help us prevent issues in the future.
Nicole M. | Minneapolis
Fred was very friendly and easy to talk with. Was very happy with how the service went and I was being told the truth. I work as a service advisor at a automotive shop and I know how important it is to feel like you are being told the truth and when someone is just being honest. Was very happy from start to finish.
Scott J. | Minneapolis
The service was awesome! He was a very personable technician. We'll definitely use your service again in the future.
Scott O. | Minneapolis
Fred Tech #4155 was very professional, friendly and provided excellent service to my problem.
Craig K. | Minneapolis
Thanks for changing all my osmosis water filters since I couldn't do it myself. It was done fast and everything was left very clean.
Mari-Carmen C. | Minneapolis
Nathan arrived at the appointment time and had the job complete in the time stated. The estimate was reasonable and technician was knowledgable. I was pleased with the outcome. I would use Roto-Rooter again.
Cindy H. | Minneapolis
The person came when they said they would, which is important to me. The estimate was what I expected and the work was done the same day. I have working plumbing and a new floor drain. I am a happy camper.
Cindy H. | Minneapolis
Mike was phenomenal. He performed the work quickly and answered all my questions about what the cause was as well as how to avoid it in the future. He was very professional, responsive and clean!
Mark H. | Minneapolis
This morning I had standing water in our master bath shower and in our guest bath shower/tub. I scheduled an appointment for same day with low expectations and to my surprise I was scheduled! Not only was I scheduled but I was contacted ahead of John, the plummer, coming to the house so that I could wrap up my work and make it home. John was incredible, polite, and was able to explain what was happening. He finished up and provided a complimentary 6 month warranty. Very pleased, will call whenever I need a plummer again - and will be asking for John.
Jonathan N. | Minneapolis
Everything went great! The technician was polite and did the job fairly quickly. I was quite pleased. I plan on calling them for more of my many plumbing needs.
marina b. | Minneapolis
The technician arrived on time, was professional and cleared the drain. Thank you.
Christohper R. | Minneapolis
I was very pleased with the service and professionalism of the technician - Jordan. Especially satisfied that I was able to get service the same day, and a Sunday no less without a surcharge. Thanks!
Michael M. | Minneapolis
I was given a window from 3-7pm and when I called to find out if they had any idea of when the service call might be, they let me know it would be toward the end of the time given. This was fine with me as I had other things to do. They called me to let me know it might be even later and then again when the plumber was on the way. They were very accommodating & kept me updated. The plumber did a thorough job of snaking my main drain and was very knowledgeable giving me valuable information. I am very happy with the service all around and will us Roto-Rooter again.
Jennifer C. | Minneapolis
We needed emergency assistance as my mom's main drain backed up and she had 2-3" of water in her laundry room. Roto rooter showed up 45 minutes later and Dennis did a great job! Thank you!
Moe B. | Minneapolis
Punctual, clean, explained everything, pricing, showed that everything was operational
Donald H. | Minneapolis
Got here quickly. Gabe was very professional and polite.
Lyn S. | Minneapolis
Your technician 'Jim' kept us informed each step of the way. And, so far, it appears that he did a good job.
William S. | Minneapolis
dealt with 5 different guys....all were very professional
Carolyn B. | Minneapolis
The service technician was extremely informative when i asked questions-he was very professional and spot on knowing his business!!!
Karen J. | Minneapolis
Jesse was very determined and efficient in solving the problem.Thanks for sending him.
Jeannette T. | Minneapolis
Thank you for coming on short notice on a Sunday . After 5 hours the previous night with a competitor your man opened the drain in less than 1 hour. Thanks
David A. | Minneapolis
Thank you for coming on short notice on a Sunday . After 5 hours the previous night with a competitor your man opened the drain in less than 1 hour. Thanks
David A. | Minneapolis
Roto Rooter came out to unclog our main drain on Wednesday. Opened it up after another company could not. However, on Friday, the drain was not draining again. We called them back and Aaron came on Saturday. He unclogged the drain and ran a camera through to make sure it was fully clear. He found tree roots blocking the drain and after augering it gave us some information on how to help keep our drain clear which we will follow through on. He was very helpful and professional. He left the area clean. He even gave us suggestions on our basement toilet that went above and beyond what he needed to do. We appreciate the time and effort he took to take care of our problem. We are pleased with Roto Rooter's customer service. Troy the manager who responded to our call was very helpful. We are very glad we called Roto Rooter.
Tom L. | Minneapolis
Your servicemen did an excellent job. Both clearing the roots from house to city sewer line, and diagnosing problems with the line using video (like a colonoscopy for our house)!
Mary H. | Minneapolis
From the time I called to the finish of my problem, I felt that your staff is very qualified to give me the confidence that I selected the right company. This is not the first time I used Roto Rooter and I would not hesitate to call them or recommend them for any other work needed.
Lillian A. | Minneapolis
Service was on time, the technician explained the problems thoroughly and got our drains working in short order. Great service.
Michael M. | Minneapolis
Jordan came on time and kept everything clean. He was very polite and acknowledged that he could not guarantee that he could fix the clog. After about a half hour of work, he got through and opened up the drain. He did a very good job cleaning up the work space.
Tom L. | Minneapolis
Good job Jeff # 2205 Explained and showed me After he finished what he did Suleman
Suleman B. | Minneapolis
Josh was very efficient and knowledgeable. All of our experiences with your organization have always been A+ in terms of customer service, efficiency, and getting the job done!
Gregg P. | Minneapolis
Very professional. Good advise. Very respectful.
Tim C. | Minneapolis
Roto Rooter & Jake Engberg did an excellent job installing our new Rheem water heater. He arrived on time and quickly completed the installation. He answered questions about the installation and was pleasant to deal with. He was very considerate when hauling in the new water heater and removing the old one. Thank you!
John S. | Minneapolis
We were so pleased with the work. Jeff is a fantastic plumber. Very professional and so considerate and helpful to our needs Highly recommend this service Thanks so much
Ralph R. | Minneapolis
I always call Roto-Rooter, they are always there when I need them
Guy A. | Minneapolis
He stayed past his shift to finish the job :) and got the job taken care of!
christina k. | Minneapolis
Adam was prompt and efficient. Thorough job done well.
Anjanette J. | Minneapolis
Adam arrived in less than 30 minutes after my call. During the service he was very professional and answered all my questions. I would not hesitate to call again if I needed plumbing service.
John E. | Minneapolis
When our sewer line clogged between the house and the street on a Saturday morning, RotoRooter had Brian out here within 2 hours. He cleared out the clogged pipe, explained what he did to clear it, how the clog occurred, and what steps we can take to prevent it from happening again. We're also looking forward to having them put the camera down our main sewer line to see what the health of the line is this coming week, which is being deeply discounted because we had service completed.
Kat C. | Minneapolis
Fast service on a Saturday! The tech did a great job. Explained everything and cleaned up when he was done
Jackie G. | Minneapolis
Explained what he did and submitted a detailed report. Very friendly and answered all my concerns and questions. Knowledgable.
Paul M. | Minneapolis
We are pleased with the service provided. The entire experience was great. We noticed a sewage came rapidly through the floor drain in the laundry. The sewage expand to the storage boxes and to the next bedroom. It was Sunday night. We called the Roto-Rooter which sent some one to help. Darreu was very skillful and solved the clog by midnight. I would highly recommend this company and especially Darreu!
HUODA E. | Minneapolis
Fast service and a great technician. A job well done!
Roy H. | Minneapolis
Good service. Job complete
Donna F. | Minneapolis
Out of town visitor. Thanks for your prompt service.
Joyce L. | Minneapolis
Pete was the nicest, most professional plumbers I've met. Explained what he thought was happening and talked through the different courses of action we could take. Couldn't be better.
Kam Wa T. | Minneapolis
Roto-Rooter provided excellent services and fixed our plumbing problem in a timely manner. The service-man was very informative on how were could prevent the problem from occurring again. A+ Service!
Theresa P. | Minneapolis
100% Satisfied customer! We just moved into our new house and discovered a backed up drain. Received wonderful customer service from John when setting up our appointment. Adam, our technician, was very prompt, thorough and provided wonderful customer service as well! We will absolutely be calling Roto-Rooter again when needed! THANKS!!
Emily B. | Minneapolis
Jeff pursued very difficult r4oot mass until it was cleared. o
Seymour G. | Minneapolis
We had our main line cleaned. As usual the serviceman was pleasant, cleaned up very well, & explained what he did. We have always used Roto-Rooter & will continue to do so. We also always receive very prompt service. We called at 9:00 a.m & he was here by 12:30 the same day.
Janet M. | Minneapolis
Great service to restore sewer line backup.
Seymour G. | Minneapolis
This was the best service!! Very professional and thoughtful. Quick to come out and solved the problem in a jif!!! We are very pleased!
Tony W. | Minneapolis
Ray did a wonderful job! He was timely and communicated well. He kept us updated on the progress and we are very happy with the service! Thank you!
Fabio A. | Minneapolis
Aaron was the cleanest, most thorough and nicest serviceman we have ever had from roto rooter. A true professional.
Casey C. | Minneapolis
On time, friendly and solved my problem in short order!
Linda S. | Minneapolis
Technicians were prompt, very professional and explained what they were doing so I was able to understand the problems. Offered suggestions so I would not have the back up problem again.
Emilie V. | Minneapolis
I called Roto Rooter and they showed up on time and did a good job . I will call them back again!
James M. | Minneapolis
The service technician was efficient, on time, cordial, and knowledgeable and fixed our drain issue in a timely manner , He informed us what he did to fix the issue AND how to prevent this issue. Visit on 2/18/16 Control number 48-360106
Douglas C. | Minneapolis
The two men that delivered the Pipe Shield were very friendly, polite and courteous. Even remembered the last time here. They called ahead to make sure I would be upstairs to hear the doorbell and were well within the time frame that was quoted. As usual, your customer service was great. We recommend your company to friends. Thank you.
Lorrie K. | Minneapolis
My main mine was backed up. Decided to call Roto Rooter for the first time since my previous experience with a plumbing company was terrible. Came out within 45 minutes of my initial call. Fred was very professional and explained and answered any questions I had. He did not leave till we checked everything and till he felt comfortable. I will recommend you and use this business anytime I have issues. I am a manager of a retail store and to experience customer service that well was astounding! Thanks RR!
Son D. | Minneapolis
We called Roto-Rooter to come out due a potential back-up in our pipes (someone had flushed multiple paper towels down the toilet). They arrived a little later than expected - but kept us informed that it might be a bit delayed. The gentleman who arrived and performed the service was extremely professional and very nice. He explained everything and got an ok on the pricing before doing anything. He spent a lot of time making sure everything was right - and cleaned up before he left. Would highly recommend Roto-Rooter.
Jeffrey S. | Minneapolis
Rob Saba
Manager
612-788-9029
Address
Google+
1624 Harmon Pl, Ste 300F
Minneapolis, MN 55403

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