Las Vegas, NV Rate location (103 Reviews) Call Now 702-646-7501

Roto-Rooter Las Vegas, NV: Customer Reviews & Testimonials

When you need experienced plumbers in Las Vegas, NV, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Las Vegas, NV

We have had a sewer issue for over a week. We had a company come out and tell us they would have to dig up our front yard and replace our sewer lines for $5500.00. My Dad suggested we called Roto Rooter of Las Vegas on Brooks
Dionna J.
Fantastic service! The plumber, Sam, arrived sooner than promised, diagnosed the problem immediately and had the situation completely resolved in about twenty minutes. Sam was helpful and friendly and most importantly, quick, which allowed me to get on with my life safe in the knowledge my plumbing was ok. I would absolutely use them again!
Christopher O.
Roto Rooter just saved us $5500.00!!!!!  :)  We had another company come out on 2 visits trying to fix the problem for us and eventually told us it would be $5500.00 to fix our issue which meant digging up my front yard and replacing my sewer line.  We called Roto Rooter today and within an hour Sam was here and he fixed the problem and was able to prove to us it was fixed with the camera in the sewer line and it was under $300.00.   Thank you so much Roto Rooter for the professional team you have out there.
Dionna J.
I love that Roto-Rooter is available 24hrs a day. Sam helped my family out in the most professional and prompt manner. He was very determined to get the job done right, which I highly appreciate! Nobody likes to have sewage backed up in
Sarah K.
My kitchen sink was draining real slow and needed to be snaked. In years past I did it myself - big pain! Harry was very professional, got right to it, checked everything was flowing smoothly, and I didn't even have to clean up afterwards! Will always rely on Roto Rooter for any future needs.
Henderson P.
I was very pleased with how quickly they got someone over here. He was very friendly and did a good job explaining the problem and replacing the valve. Overall, a bit pricey but I think that's typical for any plumbing service.
Vicki L.
Excellent service, rapid response. attention to detail. Polite and helpful service man.
Bill C.
Had a main line back up, called several plumbers in the area none could respond in a timely fashion with the exception of Roto-Rooter. They showed up on time and for a reasonable price. House is plumbed somewhat incorrectly, Kris the service technician diagnosed the problems and cleared out the clog in the main line. While here I also asked to install new toilet in downstairs bath since the old stool had to be removed to clear out clog. Very professional service, will use again.
Craig S.
In the middle of moving day into our new house we needed a plumber! It was already a stressful day and this was no help.  But we called root rooter and they were here in 45 minutes! They fixed the problem efficiently for us.  The technician had some problems with the parts needed and had to run out a few times, but there was no extra charge for us.  He cleaned up everything after the job and left our new house looking great!  Would highly recommend them for a job well done!
Mary S.
Should have called them First! After Mr Rooter never came out after 2 appointments.  I called Roto Rooter. Less then an hour from my call a technician was at my door. Fixed my garbage disposal & snaked the line. Includes a 6 month warranty too. Great customer service & a fair price. Use the REAL deal Roto Rooter. Sam is The Man! Ask for him highly recommend him. Btw had $50 Yelp coupon he honored.
Karen S.
We had pipes bust, not only was it a weekend it was Mother's Day!!! They sent a guy named Bill and he worked hard to get my pipes done! He was here when he said he would be and it took as long as he said it would take no extra fees just great customer service!!
Alicia C.
I called Roto-Rooter, Green Valley location and they were quick and courteous.  They came right out and fixed the issue within 15 minutes and they were done.  The technician Chris who came out was very helpful, professional and respectful of my residence.  I was very happy with his service, he took the time to explain everything to me and provided tips on how to avoid future mishaps...  I will definitely call them again.
Carolynsensational B.
Service from tech "Doc" was extraordinary. He diagnosed and resolved several issues that together created a complex problem.Work was thorough and I will request "Doc" for any future work.  Service was so great that I signed up for Yelp just so that I could write this review.
Jeff G.
Everything was great. From the online appt scheduling to the problem being fixed. I made my appt. online on a Sunday nite, and within minutes I had a conformation email with the window of time i had requested. Mon. morning about an hour before the scheduled time I received a phone call confirming and also an approximate time he would be there. He arrived slightly before that time, and proceeded to get the job done. He was very professional and courteous, and answered all my questions about how to maintain my pipes to avoid serious problems in the future. I would highly recommend this company in the future. I did not find the price to be outrageous as one reviewer suggested. He used the camera to make sure the pipe was cleared and showed me the results. I hope I will not need there services for some time, but I will definitely use them again should the need arise.
I had my toilet fixed the day after Thanksgiving. Both the lady who took my call and the plumber who responded were very courteous and professional. The response time was excellent. They gave me a window of between 11:00 and 1:00 and the plumber arrived at 11:30. The plumber explained the problem and showed me everything through the repair process. Knowing how costly plumbing repairs can be, I was satisfied that the price I paid was reasonable, especially considering the service I received. I have one insignificant criticism - I would have liked the invoice/receipt to be itemized. Overall, a pleasant experience!
Great service. Fast response time and the tech Sam was really a pleasure to have around. We would highly recommend Roto-rooter on 639 East Brooks Ave in Las Vegas for all plumbing and asap needs. Great job.
Las Vegas -Louie was able to come earlier than previously expected, which was great. He was knowledgeable and informative as he assessed the sewer line. He got down to business and did a great job cleaning out the line.
Reycard B.
The drain in our master shower was stopped up. I called Rotor-Rooter on Monday morning and had an appointment for that same afternoon. The technician that should up was very professional, he had the problem addressed and fixed in very timely manor. I could not have received better service. I would recommend Rotor-Rooter to any one and they will be on the top of my call list should I be in need of more plumbing services in the future. Thank you for your services.
Susan O.
He was prompt and professional. The cost of the diagnosis seemed a bit high, but we were satisfied with his work.
Eileen H.
The technician who came was nice and courteous. He explained what was wrong with the drain and gave us some tips on how we can maintain the drain the way it is suppose to be maintained. He was very helpful.
Quick and easy fix to the kitchen drain. The plumber was professional and helpful. I would recommend this company to anyone.
Christopher K.
Bill did a great job isolating the problem with the disposal and then installing the new one. Thanks for a job well done!
Jonathan Z.
I would use them again. It cost me more than I would have expected, but the technician offered a senior discount and I was happy about that.
Jeryl Dean W.
Had my water heater go out at 4pm, Roto-Rooter was out by 5 and back in the morning at 9 with a new water heater for no more than I would have paid elsewhere but without the wait time. They saved me a huge headache, invoice number 38059, my tech Francisco was the best!
Kurt S.
David was prompt and very friendly. He gave me an estimate right away and worked quickly to stay within that estimate. He solved the problem and was on his way. Thanks David and thanks Roto-Rooter.
D W.
I was extremely pleased that we got service so quickly.Our tech was prompt and very pleasant. He did a good job . Very much appreciated.
Vida L. | Las Vegas
I had Roto-Rooter come and snake my whole house and use cameras for preventative measures and maintenance. The two gentlemen, Ryan & Jeff, were very polite, professional, on time, cleaned up after themselves, explained everything in full detail and so on. I was extremely pleased with their professionalism and service. I will highly recommend Roto-Rooter to others and will definitely use them in again in the future.
Mark F. | Las Vegas
Charles (Service Representative) was very professional, courteous and helpful in resolving our issue.
Michael M. | Las Vegas
Chuck did an excellent job in a really messy situation. He was prompt and efficient, business-like but still open and friendly. I'm very happy with his work.
Jim M. | Las Vegas
Loved the same day service. Jeff did a great job. Thank you!
Anna K. | Las Vegas
James and Charles arrived at our house and quickly accessed the problem. We received a written estimate before they did anything. They cleaned out my kitchen drain and cleaned the drain out all the way to the street. They cleaned up after and that was that. So happy with the service. My husband and I were glad that they were honest, professional, and fast. Highly recommend. Do not confuse them with other plumbers with a similar name!
Brenda B. | Las Vegas
These guys were great, there were some issues and they worked through them and stayed until the job was done and cleaned up everything. Very polite and professional, would definitely call them again.
Carolyn G. | Las Vegas
I have nothing else to say. The men to their job and sop far every thing is ok. I have ALS and can not talk. I'm satisfied with their work. Thank you for being there for us. I remain Gerald Young
Gerald Y. | Las Vegas
Was on time & courtesy ,resolved my problem quickly,will call & refer other to you Thanks Judith Ragucci
Judith R. | Las Vegas
PAUL C. | Las Vegas
good man did very good job thanks
alan s. | Las Vegas
I had two other companies to come out. They couldn't do a simple job/snaking out the toilet. One company told me my line was broke. The other company said they don't go on the roof/so let me not waste anymore of your time. Tech (Francisco) got the job done with confidence and friendliness. I have told my friends, if they need a good plumbing company. Be sure to call Roto Rooter!
Cassandria B. | Las Vegas
Tech was fast and great
Jennifer H. | Las Vegas
James was quick professional and very polite. he worked in this heat and was very minful of my rock collection all over my front yard. When other work needs to been done I want him back.
olivia b. | Las Vegas
James is a very sociable and capable repair person. Thank you for sending him.
John R. | Las Vegas
We called Roto-Rooter late in the afternoon Thursday, 7/21/2016. We had another plumbing company out mid-afternoon because of a tolilet that was leaking at the bottom that this company had installed on 7/11/2016. We had called that company at 7:30 a.m. and they finally showed up at 3 p.m. After fixing it on warranty, we decided to have them Roto the shower drain. Not that we were having problems but it's an older home and hadn't been done in a while. I don't know what they did, but in the process of cleaning the drains they stopped everything up; sinks and showers. The plumber became frustrated and tired I'm told by is dispatcher, went home and they couldn't help me until morning, even though they advertise 24/7 service they had no one available. We were left no bathroom faciliies and with a tub and shower full of black sludge and splatered to the top of the glass on the shower. This is a large well know plumbing company in Las Vegas, been here since dust who did this. My wife and I assessed the situation and decided to call Roto-Rooter. They had a technician out in less than 30 minutes. His name was James. Polite and showed a lot of concern. He assesed the situation and told us how much it would be. He kept us informed every step of the way. First he got the sink drains in both bathrooms working again in short order. He then tackled the tub and shower and had them draining in about 20 minutes. He not only did all of that, he helped my wife and I clean up the mess the other company left. James was wonderful. I would highly recommend Roto-Rooter for all of your plumbing needs. James did a fantastic job and set an excellent example for Roto-Rooter. While I hope I don't have to call again, I'm sure there will be a need and Roto-Rooter will be our plumbing company of choice. Thank you, thank you so much.
John and Barbara W. | Las Vegas
I was very pleased with the prompt response to my request for service. The technician was efficient and courteous. I do, however, think that the charges were somewhat high
ISABEL M. | Las Vegas
We had a back up on our commercial kitchen drain. We scheduled online for an appointment that day, and was surprised at what a quick response we received. We got a call from Roto Rooter, and an email to confirm that someone would come that afternoon. Subsequently, we received another call to follow up that the plumber would arrive soon. The plumber, James, was very professional and friendly. He explained everything, and got us up and running again. We also used a $20 coupon on the services which they provide on their website. Thank you James, and Roto Rooter... we are sure to use you again.
Marjorie H. | Las Vegas
Excellent service. Tech was very professional. All work was done with a high degree of precision.
Jacque Lynn S. | Las Vegas
I am so glad that we called Roto-Rooter out here they did the job perfectly and their workers went beyond and above to get the job done Jake was an excellent worker I would recommend their company to everyone never get their company mixed up with mr. Rooter go with Roto-Rooter they say they could get the job done they mean it
Tonia W. | Las Vegas
Dennis is great, a big help, knows his stuff
Jim E. | Las Vegas
Reliable Service in a timely manner.
Carol W. | Las Vegas
Francisco was very prompt and went right to work. When he encountered a problem, he consulted with us and together we brainstormed a successful solution. He was a joy to work with and made this potentially dreadful experience a pleasant and successful one. Thank you, Francisco.
James M. | Las Vegas
Jeff was very curtious and did a pressional job.
Fredrick L. | Las Vegas
Our service technician Francisco did a great job and explained all the work he did. Very thorough and professional. Would recommend Roto-Rooter to others.
Terry S. | Las Vegas
Bill was the man that came to the house to fix the drain that had a root in it. He was wonderful, fast and knew what he was talking about. He needs a raise or at least a "thank You".
Tina W. | Las Vegas
I was in a ridiculous situation where a toilet clogged when I was visiting at someone else's house. I couldn't just abandon the problem so I called Roto-Rooter. Louie was there in 15 minutes and solved the problem. We were in and out before the home owner came home. No harm, no foul! Thank you Louie!
skye c. | Las Vegas
Our service person was very knowledgeable and helpful. He identified the problem quickly and offered a very affordable and timely solution. We were very pleased with the results!
Gary W. | Las Vegas
Thank you for your great service team and a professional installer technician.
Douglas P. | Henderson
I already commented on yelp but I wanted to ay the service I received today was grade A.
Christopher O. | North Las Vegas
Billy was great to work with.
Dennis V. | Las Vegas
I've used your service for several years. Sam (${esc.hash}598) was great for service on May 13, 2015. (Receipt ${esc.hash}48234). The only bad experience I had was Francisco (${esc.hash}16) on 2/19/2015. However, you guys immediately took care of his incompetence.
Michael M. | Las Vegas
Everything about the service call was wonderful!! The technician was friendly and competent. I am very pleased!
Margaret B. | Las Vegas
Prompt and professional service. Our technician, Harry, was very experienced with home plumbing and complications. He explained details and made recommendations to limit problems in the future. Very happy with service.
Steve w. | Las Vegas
We contacted a different company because they showed to have a camera for the sewer lines. They came out and it took them 2 visits to tell us that we need to dig up our front yard and replace our sewer line. My dad suggested that we call Roto Rooter so we called and within 1 hour someone was here and in less than 2 hours our problems were solved and it DID NOT cost me ${esc.dollar}5500 dollars to fix. Thank you so much for the professionalism and kindness. We will call YOU if we have any other problems.
Dionna J. | Las Vegas
Service Technician Francisco ${esc.hash}16 knew what our root problem was . He fixed the problem ..It has been 2 months and everything is working prpoerly
Frank T. | Las vegas
Sam knew what he was doing,and he explained all he was doing and why he was doing it. He is an excellent example why i will continue to use Roto Rooter.
David K. | Henderson
Sam was awesome!! Very friendly and knew all the questions we had.
Beth S. | North Las Vegas
Mr. Harry Minerez was on time and very helpful. He fixed everything on time. We would call your company again if needed. Mrs. Hannelore Lieberman
Hannelore L. | Henderson
The 2 Plumbers were very nice and skilled, they explained what they needed to do to repair my plumbing. Then got to work and like magic, all was well again in my household! Thank you Roto-Rooter.....
Mike D. | Las Vegas
My problem was fixed within 2 hours and I am completely satisfied thus far.
Sharon M. | Henderson
Chris was really the best! He had a warm and helpful demeanor that really kept me calm and kept me from worrying. I appreciate Chris!!
Shari S. | Las Vegas
Fast, reliable service that was completed in a short time frame and correctly
Rachel & Gordie B. | Las Vegas
The service tech was prompt. He was very informative throughout the service call regarding not only what he was doing but how the piping in my house was most likely installed. He was very cordial and explained everything he was doing including what I could do to avoid future problems. I was very pleased with the service I received.
Roger V. | Las Vegas
Although the price was high the customer service and expertise was great
Maurice P. | Las Vegas
great service, nice technician. Our drain works great now. Thanks
Jim T. | Las Vegas
The service man was friendly and neat. He did a excellent job.
Kenneth T. | Las Vegas
Willard did a great job !!
Don B. | Henderson
The 2 Plumbers were very nice and skilled, they explained what they needed to do to repair my plumbing. Then got to work and like magic, all was well again in my household! Thank you Roto-Rooter.....
Mike D. | Las Vegas
Willard explained process and recommended aditional service needed thouroughly
Thomas S. | Las vegas
The plumber was very kind and polite. He took care of our problem. He did a great job. I would have him back again in the future.
Mary M. | Las Vegas
Re: Invoice No 40570 The technician was on-time, professional and fixed the problem. He also provided good advice on drains and was careful to leave a very clean work site. I will recommend Roto-Rooter.
Robert b. | Las Vegas
I had an efficient and pleasant technician. His name is Jeff. I don't know his last name, but he really went the extra mile concerning my problem. He really knows what he is doing regard plumbing issues.
Claire H. | Las Vegas
Technician, Doc was professional, courteous, informative. Explained problem in a thorough and comprehensible manner. Remedied problem and cleaned problem areas. Outstanding service within two hours of call for service!
Marian B. | Las Vegas
Our technician (Bill? - I could be wrong - service date was 11/26/2014 and appt window was 2-4) was amazing. He came out on a Sunday, gave us a great quote and a couple of different options for repairs, let me watch and explained what he was doing while he was soldering (which was awesome, because I was curious about the process - like my own private solder lesson!), and came in at his estimate. I couldn't be happier. If you have some sort of customer satisfaction award - this guy should get it!
Ashley H. | North Las Vegas
Mr. Willard Johnson arrived in a timely manner and went to work immediately installing my new sink faucet and shut-off valve. A short time later the work was done and the area cleaned. At all times Mr. Johnson acted in a kind and professional manner. He is a real asset to your company. I will not hesitate to call Roto-Rooter for my plumbing needs in the future.
Paul F. | Boulder City
Good response time.
Pam M. | Las Vegas
Mr Bill is very professional
Yared J. | Las Vegas
Service Techs were very informative. and let me know what was being done, and showed me on the camera that the service was complete.
Thomas S. | Las Vegas
Nice service person & fast-clean-all round nice job very happy
Bruce K. | Las Vegas
I mostly appreciated the knowledge and experience Bill J. had in finding and correcting my difficulties.
Leslie G. | Henderson
Paul C. | Las Vegas
Well done, rapid response, detailed attention to the problem. Polite service man.
bill c. | Las Vegas
I was having pavers installed in my front yard. The paving company apparently damaged the clean out pipes and dropped a bunch of rock and sand down the pipe clogging my main drain, and tried to cover it up. I called roto rooter and they sent out Jeff Die #802. I cannot say enough about the professionalism and personality that your employee displayed. He should be commended on many levels. He diagnosed the problem quickly and displayed a caring and confident attitude. He assured me he could fix the problem and explained in detail what needed to happen and what the cost would be. It required the cleanouts to be dug out almost to the main line in order for the debris to be removed. Digging in Las Vegas in extremely difficult and not to mention it was over 90 degrees out. He came out around 4pm on saturday and worked till it was dark. He came back the next morning and spent the rest of day digging. He never once complained and always assured me that he would fix the problem. He is a more than a model employee and represents your company in a way that should be commended. Please extend my thanks to Jeff and know that you have someone special working for you.
Michael I. | Las Vegas
Sam came to my home looked at a gas pipe we were concerned about clean it off and told us it was fine. No need to be concerned. He wanted no money. I would call them again if I had another issue. Sam earned my trust. Roto-Rooter is the best repair company I've ever call to my home. They hire only quality people. It show's in service. Thanks again Sam Deborah
Deborah L. | Henderson
Frank did an outstanding job... kind... courteous...thorough... and clean... He is an asset to your company
Gary F. . | Henderson
Charles was an excellent helpful service man. He made useful suggestions. Thank you.
Scott W F. . | Henderson
Willard Bill Johnson did a good job of explaining what needed to be done in the future to aid in keeping the drains open. Very polite.
Jay K. . | Henderson
Willard Johnson was excellent. Highly efficient and went the extra mile to help solve our problems.
Robert Y. . | Las vegas
Robert was very prompt, friendly and knowledge about my plumbing problems. He even took time to go to the office and ask for more advice about my bathtub problem. He also gave me tips for follow-up care to help prevent the problem returning.
Viola H. . | Las Vegas
Robert was prompt, very friendly & knowledge about my plumbing problems. He even took time to return to the office to receive more info about my bathtub concerns. He also gave me some tips on how to keep the problem from returning.
Viola H. . | North Las Vegas
The technicians were very knowledgeable and professional. They were very personable and friendly.
Howard R. . | Henderson
The technicians were very knowledgeable and professional. They were very personable and friendly.
Howard R. . | Henderson
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