Lakeland, FL Rate location (43 Reviews) Call Now 863-646-4370

Roto-Rooter Lakeland, FL: Customer Reviews & Testimonials

When you need experienced plumbers in Lakeland, FL, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Lakeland, FL

Our problem started about three weeks ago with the kitchen sink not draining. I try at first the manual way to un clog the drain. Went to wal mart and got liquid drain cleaner. I try bottle and brand after brand saying it would work but nothing did. I got a 25 foot snake from home depot and the a fifty foot snake but still no luck after hours and days of trying to get it to work. I even try the vents on the roof but still no luck. I rent a machine from home depot but it would not feed in to the line. Then me and my wife were watching Undercover Boss and the company was Roto Rooter. It was like our prayers were being answer. I had a company come charge me 85 dollar to tell me what I needed but they did not do that. I look on line for Roto Rooter and set up a service call for Tuesday cause my wife has Dialysis on Mon/Wed/Friday and our schedule is busy between work and her Treatment and the transplant waiting list. Theresa called me today and Told me lets get my drain working ASAP and got some body here tonight after Dialysis. I got a call from Summer and asked if we were home and ready. I told her yes and right on schedule the van pull up. Meet a Great Guy named Carey who was Honest and Knowledgeable in his work. Explain everything to us, survey everything and then after we agree went to work. I must say he make what I been trying for three weeks look easy.. Before we knew it he was done and the sink was draining. He washed everything up, tested the sink several times and make sure everything was working and looking nice and clean. Yes, this was a Prayer answer and I am very thankful for the job well done tonight. thank you so much.
Joseph H.
After calling my old plumber, who at first recommended a electrician (who never called back) - we learned that our old plumber no longer dealt with our issue -- we then called Roto-Rooter. They came out that day and got our lift station working again! Two men came and were very polite while working on a dirty job. Thanks Roto-Rooter! ˜ Jimenez in Winter Haven
Family J.
Davenport, FL 33837 The absolute best service all the way around I have ever had from any company. My hot water heater blew up and being a newbie homeowner I was terrified. Summer put my mind at ease sending out one of her best plumbers Ron. Not only that but she called to check in on me throughout the entire ordeal. Since my water heater was completely gone they installed a new Rheems tank. They even corrected some of the plumbing errors that had been made by the previous owner. Ron was a trooper and really put up with my endless questioning and need to know how everything works (hey hopefully it doesn't happen ever again but if it does I know who to call and how to turn off everything properly before they get here). He really kept me calmed down and went above and beyond to make sure everything was working properly and that I'd have no further issues. Once finished knowing the hard time I've been having with contractors they even recommended a restoration company to come out and have a look at some of the repair work I was looking to have done. I simply cannot say enough about this company or how wonderful they were to work with. Any homeowner can tell you about the stress when something goes wrong but if it is a plumbing issue just call Roto Rooter Lakeland Fl. you will not be sorry. Finding an honest company that actually cares about their customers is sooo hard (I know I have been dealing with contractors for months) Roto Rooter is now programmed into my phone and (hopefully not) but should any other plumbing issues arise I know Summer, Ron, and Nishan (store manager) are only a phone call away. Thank You again for everything!
Rheanna S.
Called up there on Wed due to a backup that was trying to ruin my day, the lady on the phone named Summer was very professional, energetic and confident in helping get my issue taken care of. She even re-routed one of her tech's to me instead of the job he was going to ( said it was a non emergency maintenance call or something) cause she wanted to get this asap for me.... She WAS a lady of her word!! The tech showed up in 34 min, and was putting on shoe covers when i opened the door!! Wow!! He was nice, polite and did a quick job. Turned out my emergency was nothing new to him, he knew exactly what to do!! After the job was done, Summer even called to check on ME, the plumbing job and the tech and i told her GREAT, GREAT, GREAT!! Will keep the fridge magnet ready if i need them again!!
Brandon L.
Fast, professional, reasonable price. We were told they could be at our home in Lakeland, FL in 30 minutes and they showed up right on time. Took care of the clog and left everything cleaner than when he came. Would call them again anytime. Inv 39106
Mike R.
After waking up to water in every sink, drain, and toilet, missing my coffee to plunge, and heading on to work in a panic about leaving my mom and kids at home with no working toilet, we called Roto-Rooter! Thank goodness we did. Ariel showed up EARLY to the service call, snaked (with a camera) the entire drain system, got rid of the immediate problem, and gave us several different estimates for getting things ship-shape, some we could accomplish long term, short short, giving up options with both time and some financial flexibility. Ariel was extremely nice, proffesional, and knowledgable about the system (our house was built in 1920 and has all cast-iron pipes). The cost was fair and manageable, and well worth the peace of mind! I would recommend the South Combee Lakeland Roto-Rooter to anybody who has a big problem and needs it fixed FAST!!!
Kat
Wade was prompt and courteous. He had all the necessary repair parts and equipment on the truck. Quick professional service at a reasonable price.... On Memorial Day!
Dusty R.
Had my home all repiped for water lines. Service was prompt and good. Cleaned up after themselves. Was a good job all round. Give them a 5 rating
Jeannette
Excellent service, friendly serviceman, efficient and fast. Loved the fast response time and Sunday service for Haines City, FL
Donna
My wife came home from getting the kids from school to find standing water in the master bedroom, master bathroom, and the great room. After calling Roto-Rooter, they were able to get to us very quickly and diagnose the problem as a clogged main line to the septic tank. The gentleman cleared the line and came back the very next day and pumped the septic system. Had it not been for Roto-Rooter, my house may have flooded worse and possibly with all the waste from the septic system. I truly appreciate his professionalism, has patience with mine and my wife s questions, and his honesty in assessing the situation. I will strongly recommend Roto-Rooter to anyone in need of plumbing help along with septic tank work. Thanks!!!
Christopher
responded quickly to my call for help with stopped up sewer line. arrived on time and fixed the problem in less than one hour. friendly service person.
michael m. | Lakeland
Outstanding work, no pressure, and unlike my Internet provider he showed up on time!
José F. | Lakeland
Was very professional and gave good advice
Janet P. | Lakeland
The service technician was punctual, personable, concerned, and able to fix the problem quickly.
Sid K. | Lakeland
I do not know if you have awards for "Technician of the Year", but you should and it should go to Ronnie. He was polite, considerate, professional and knowledgeable. He ran into issue after issue (none of his own making) and worked through them all. We are very pleased and will recommend your firm highly. Thank you. Eric, Lakeland, Florida.
eric a. | Lakeland
We had a water emergency that we detected late on a Saturday night. Given it was so late, we decided to shut our water off for the night and have a tech come out the next day. Roto-Rooter had a service tech here for us first thing early Sunday morning. He was a great guy! Very professional and knowledgable. He took the time to explain everything to us and educate us along the way. He fixed our issue in a timely manor and we are now back up and running! I am VERY pleased with the service we received from my initial call to Roto-Rooter in my dealings with the after hours representative there, to the tech who came out to our house. Wonderful experience and I would use your services again!
Heidi B. | Lakeland
Ronnie did a great job unclogging my bathroom drain! Very professional and polite!
Heather W. | Lakeland
Excellent! Technician not only fixed our main problem, but was also able fix several other problems, at a reasonable price.
Steven S. | Davenport
Thanks to Carey ${esc.hash}77 for correcting the current problem and describing further remedies to fix potential problems in the future. He is very professional and will be who I call for future service (hopefully not needed :)
David W. | Davenport
Ronnie was very easy to deal with and did a great job.
Danny C. | Lakeland
We were so pleased with our service. The young man, Arial, who came out to fix our problem, was all business and seemed to really care about fixing our problem in the quickest manner possible. He was very efficient and pleasant! Five star service.
Karen J. | Winter Haven
Great service! Ronnie is the best! Fixed our leaky toilet after hours. He was professional, informative, and courtesy. Payment was fair and I will always call roto-rooter if I need any plumbing care.
Sara R. | Winter Haven
Ronnie was our technician. He was extremely knowledgeable, friendly, easy to communicate with. I really enjoyed working with him and having him as our plumber.
Cindy C. | Lakleland
It is a joy to be able to call a company and rattle off your issue and the roto rooter employee has no problem to listen and advise to help you out. Have to say it is my priviledge to use your company and what a great experience in just setting up the appointment. thank you. Robert Burns
Robert B. | Lakeland
Problem fixed! Carey arrived on time and assessed the situation within minutes. He was very nice and professional. When he finished he even cleaned under the sink and swept the floor! Thank you Carey and Rotor-rooter!
Jane B. | Winter Haven
Our problem started about three weeks ago with the kitchen sink not draining. I try at first the manual way to un clog the drain. Went to wal mart and got liquid drain cleaner. I try bottle and brand after brand saying it would work but nothing did. I got a 25 foot snake from home depot and the a fifty foot snake but still no luck after hours and days of trying to get it to work. I even try the vents on the roof but still no luck. I rent a machine from home depot but it would not feed in to the line. Then me and my wife were watching Undercover Boss and the company was Roto Rooter. It was like our prayers were being answer. I had a company come charge me 85 dollar to tell me what I needed but they did not do that. I look on line for Roto Rooter and set up a service call for Tuesday cause my wife has Dialysis on Mon/Wed/Friday and our schedule is busy between work and her Treatment and the transplant waiting list. Theresa called me today and Told me lets get my drain working ASAP and got some body here tonight after Dialysis. I got a call from Summer and asked if we were home and ready. I told her yes and right on schedule the van pull up. Meet a Great Guy named Carey who was Honest and Knowledgeable in his work. Explain everything to us, survey everything and then after we agree went to work. I must say he make what I been trying for three weeks look easy.. Before we knew it he was done and the sink was draining. He washed everything up, tested the sink several times and make sure everything was working and looking nice and clean. Yes, this was a Prayer answer and I am very thankful for the job well done tonight. thank you so much.
Joseph H. | Lake Wales
Service Tech was friendly and knowledgable ,also recommended other service that was needed with the company. Thank You
Lesthnis C. | Lakeland
Vince, was awesome and insightful and quick to fix our water heater issue!
Kim L. | LAKELAND
My technician was great
Shawn R. | Lakeland
I had a water leak under the concrete slab in the kitchen floor. Technician Ronnie came and was very professional, he found the leak immediately, told me step by step the process of the repair. He made sure of what I was aware when it came to the repairs and also he helped me discover other damage that a restoration company is going to help me. I would definitely have roto rooter come back out and I am definitely going to request specifically for Ronnie again.
Kevin S. | WINTER HAVEN
Have used this company twice and will do so if need arises. The technicians in both cases seemed very knowledgeable about their job.
Ricky S. | Lake Wales
Andrew ${esc.hash}149 Is awesome and very caring. He takes you through everything step by step. He has always been on time, very clean and well mannered. This guy needs a raise!!!! Thanks Andrew and thanks roto rooter for helping us!
Amanda M. | bartow
Carey M. did a very professional job and used ingenuity in cleaning out the air conditioning floor drain that was plugged.
Charles L. | Winter Haven
The service man explained the problem with our septic tank & what it would take to correct the problem. He was very prompt & professional. We will recommend Roto Rooter to all our friends & neighbors.
David L. | Auburndale
Service tech Andrew, very polite and knew his job,very well i might add.On a rating of 1-10 a 10 plus for Andrew .
Enrico S. | Winter Haven
Professional people. Not the phonies you find on craigslist that act like they are real plumbers. Came to the house, listened to me speak before he did anything which saved us both time pinpointing the problem. Done in 1/2 hour. Problem-neighbor had an extra pipe installed and broke my mainline outside. Now I have to get permits to dig up and replace an elbow he cracked.
Pablo V. | Davenport
Quickly friendly knowledgeable technician.
Cyndi B. | Lakeland
My hubby and I purchased our retirement home in a 55+ community. We were downsizing since he is disabled and cannot do alot of things he use to do. Upon moving into our new home, we heard alot of gergerling in the pipes in our house. Later that night, I was outside of our home with the dog, and saw water running in our yard. I called the hubby who came out with a flash light and saw the grey water draining into our yard. The next day we called Roto-Rooter. A young man came out who went to work quickly and found we had tree roots in our main drain. He gave us a quote, which I accepted, and he went to work. I thought it would take a few days, but he worked in the Florida August heat for about four hours to fix our problem. I kept him supplied with cool drinks and a shady spot to rest. When the problem was fixed, he cleaned up the area and restored the ground in such a mannor one would never know anything was dug up. I really liked that he gave us a look at his finished work before he covered it in. Thank you, Tech number 77. Your work was MUCH appreciated!
Alice M. | Lakeland
The prize was out of bounds/////$240.00 for a part.....I was able get the job done for $100,00...however did NOT fix the problem that your man said it need.....I went to Lowes and got the right part fixed it myself.....thanks for nothing but a big heardache.
Fred D. | Lakeland
My toilet was leaking from the bottom & my shower was backing up. Andrew, the technican, was at my door within an hour after I made the initial call. He stayed until the job was done even though it was after quitting time. He was very knowledgeable, professional, efficient & was able to explain things in a considerate manner. I highly recommend Roto Rooter.
Sally G. | Lakeland
After discussing the situation with a manager, RotoRooter sent Cary out to tighten a loose part on the kitchen faucet which was installed new three months ago. RotoRooter did not charge for this service call.
Pixie R. . | Lakeland
Tech was very polite and efficient. He knew what the problem was and did what needed to be done in order to correct the situation. An added bonus was he cleaned up the area before he left and put things back that he had moved in order to get the job done.
Lydia D. . | FRostproof
Your service man was quick, knew what he was doing and was very polite. Explained everything he did and made sure we understood the bill before paying it. I will call them again if I every have a problem in the future.
George V. . | Lakeland
Rolando Coccera
Manager
863-646-4370
Address
Google+
8351 Epicenter Boulevard
Lakeland, FL 33809

Back to Top
Business Account Login