Knoxville, TN Rate location (40 Reviews) Call Now 865-524-3269

Roto-Rooter Knoxville, TN: Customer Reviews & Testimonials

When you need experienced plumbers in Knoxville, TN, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Knoxville, TN

Excellent service. Arrived within an hour of the request. Very thorough in assessing the problem and provided solutions. Rick kept rechecking to make sure his work was effective to solve the problem, Very professional and honest about all of the possible issues and solutions. Will definitely call for future issues.
Wayne D.
Great and friendly service. My pipes were stopped up and had a mess I called an they had someone at the house in about hour. The guy was very nice.
Angela F.
Great service! Very prompt and friendly and did a great job.
Kay D.
Outstanding service and quick resolution to my problem of very clogged drain system! I called RR at 9:00 am and by 11:20 am my problem has been resolved! Would definitely recommend Dennis and Jeff without hesitation!
Donna R.
Called at 3:40 in the afternoon. My drain line was fixed at 4:50. Great and fast service! Highly recommended!
Mellow M.
great service and people
Bill L.
I was very pleased with the service from Roto-Rooter of Powell, TN. Rick and his co-worker were very professional and affable. The work was done in a timely manner and with care and precision. I'm thankful they were the ones who answered the call from my warranty company to repair my running toilet. I also appreciate Rick for taking the time to explain what the problem was and how it was solved (especially since I had tried to DIY it to no avail this time). I would definitely use these guys again and would recommend them to others. Thank you!
Laurie G.
Excellent service! Replaced my hot water heater right away. That was after waiting for days on another company that tried to say I needed upgrades that would have been an additional $350. Roto Rooter was honest and dependable. Great friendly service as well. I highly recommend them. Dennis and his partner were fantastic! Thank you guys! Robin (Farragut)
Alexis B.
Fast, courteous and professional. We had a 2 year old "new" hot water heater go out on us. It was still under warranty of course. We called Roto-Rooter early the next morning and by mid-afternoon they had our unit replaced, set up and running. We couldn't be more pleased with the service.
Jamie J.
I gave 5 Stars in my review but it was changed to 1 Star after I hit submit. I want to be fair. They deserved 5 stars.Called on Sunday 1/4/15. They were at my house in about an hour. He was able to clear my washing drain quickly with…
Greg P.
The service we received today was above and beyond expected. The kindness shown as they persevered with a difficult situation was exemplary.
Jackie K. | Knoxville
Excellent service! Replaced my hot water heater right away. That was after waiting for days on another company that tried to say I needed upgrades that would have been an additional $350. Roto Rooter was honest and dependable. Great friendly service as well. I highly recommend them. Dennis and his partner were fantastic! Thank you guys! Robin (Farragut)
Alexis B.
I gave 5 Stars in my review but it was changed to 1 Star after I hit submit. I want to be fair. They deserved 5 stars.Called on Sunday 1/4/15. They were at my house in about an hour. He was able to clear my washing drain quickly with no...
Greg P. | Knoxville
Excellent. Dennis knows his business. He worked to find the problem then discussed options for solving it. He reviewed the cost of each option all along the way. He then implemented the chosen solution and all is working well. Would not hesitate to call these folks again. Fast service!!! Chuck Ten Mile, Tennessee
Charles S.
We had a good experience with this group. They were on time, friendly, and got the job done in a quick manner. They kept us informed as to what they were doing and what was to come next. I recommend anyone with drain problems to call. He cleaned up all of the mess and left the house in better condition than he found it. We used the 7357 Morton View Lane, Powell, TN......thank you Greg.
Kevin M.
I was out of town on business when my wife contacted Roto-Rooter about an emergency issue that we had with one of our toilets. Dennis was the technician that responded to our problem. My wife told me that he was extremely knowledgeable and took the time to explain everything he was doing. Many thanks to him for his great work and consideration!
Jon T.
Quick service & extremely friendly technician. He was able to fix a problem that two other plumbing firms were unable to take care of.
Dirk N.
Rick, #165, did a great job. Very professional and knowledgable.
Linda K. | Knoxville
Rick Hunt did an excellant job for our sink problem. He was able to find the source of the blockage and was neat and courteous. He even put things back in their place. He also make future recommendations for us . Rick was my first impression on Rooter Rotters and he made a great one ! I will certainly use you all again. L. Burton
Leisa B. | Knoxville
The two gentlemen that came out to the house were professional but friendly. They called before they came to make sure I was still needing their services. When they got to my home I showed them the problem and they explained the charges to me of what they could do if I agreed, which I did. When they were finished they asked me to check out their work to see if I approved of their work, which I did. I felt they had good work ethics and pleasant personalities. I will have them back in my home if I ever need them again.
Barbara P. | Knoxville
I talked to my neighbors and they said they used Roto-Rooter for all their plumbing needs. The technician that came to my house was very professional. He took the time to explain what may be going on, and some of the options that I may have. He did all this before he even started! This helped me have a clear picture of what to expect. Nothing was hidden and there were no "GOTCHA'S! The Technician provided excellent customer service and he was very knowledgeable. Thank You Roto-Rooter! Sharon Meady
Sharon M. | Knoxville
Your service men were prompt and efficient and worked their little hearts out to clean out our drains and restore our services. They informed us of so much information about our drains; i.e. we had 2 lines (both clogged) and we located the outside clean out where it hooked into the city's lines (on our next door neighbors side of the fence. A further estimate of some repair work to stop the bi-yearly cloggable areas, which we hope is accurate.
Mary A. | Knoxville
Dennis was very polite introduced himself upon arrival, explained to me the problem I had and what he would recommend after I agreed to him doing the job he went straight to work. after completing the job he explained to me what he did and then turned the water back on to make sure it was working. Then he did a quick inspection of the rest of the pipes to make sure they were ok. Also gave me some drain cleaner to help with the cleaning of the pipes. I was overall very happy with the service!
Mary N. | Rockford
I was at work and my teen son had to deal with everything. He said the technician was extremely nice and explained everything. I had asked the technician to call me at work and let me know about our problem and he did. This was only a couple of days until Christmas!!! I was very grateful. The work was perfect and the price was right. God bless you all!
Angie H. | Knoxville
Johnathon is very professional and helpful.
Leaanne N. | Maryville
I could not get the tabs to take on the survey but all were excellent. I will definitely call for the same technician again. Fix your link for this survey so it works like the technician!
Regina H. | Powell
The plumber was wonderful.
Kay d. | knoxville
Service tech provided excellent service & knowledge.
Greg H. | Knoxville
Service tech provided excellent service & knowledge.
Greg H. | Knoxville
Jonathan was amazing - went far-beyond my expectations with his knowledge and expertise with solving the problem and making needed repairs - all with a smile and very courteous . Thank you very much.
Gordon D. | Sevierville
I had just come back to US from an international business trip when my tenants called with a sewer problem on a Friday night. I called Roto Rooter and to my surprise was able to have someone go to the house that night and arrange to fix the entire sewer line early the next day. That is service! The representative called me with updates and with any questions to confirm approval before they started the big job. Thank you!
Christy S. | Knoxville
The technician came at the allotted time. Surveyed the issue, gave me an estimate and a time frame for the job to be completed. He was very "upfront" and professional. He completed the task as stated and the work appears to be good. Thanks for your prompt service.
Seldon V. | Knoxville
Since the technician left, the water filter faucet does not extract water and the water on the refrigerator doesn't come out either. Perhaps he hooked something back up incorrectly? May we please have that corrected? Thanks so much( no longer a clog in the drain)
Susan M. | Loudon
Mike was very efficient and knowledgable when asked about tankless water heater. Once he got here work went quickly and cleanly. The only fault is in call center and that we were delayed service due to weather. We are happy with our results.
Amy D. | Knoxville
Mike was the most competent, serviceman I've ever met. He listened & then went to work in a neat, efficient manner & tossed in some minor bonus repairs. Every household needs a man like "MIKE."
Joy A. | Knoxville
The service person was very professional and pleasant.
Diane M. | Knoxville
Quick response, very professional, explained options for repair, repaired promptly.
John D. | lenoir city
Dont recall techs name, but he was very professional and knowledgable and the service he provided.
Claudia E. | knoxville
Sanchez #222. He is extremely bright and worked his butt off. We are completely pleased with his services and performance. When we need more work done I would like to have him return. Thankyou
Russell B. . | Clinton
Sanchez did an excellent job. Very professional and informative. Great service
Brandt R. . | Knoxville
Rick Hunt
Manager
865-524-3269
Location
Knoxville, TN

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