Hamilton, OH Rate location (47 Reviews) Call Now 513-541-4615

Roto-Rooter Hamilton, OH: Customer Reviews & Testimonials

When you need experienced plumbers in Hamilton, OH, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Hamilton, OH

Zach (Tech # 0181) was very quick and thorough exchanging the fill valve and inlet pipe on a commode out of use for 10 years. He had to come back the next day because the inlet valve was leaking as well as the drain in the tank, and replaced these as well. Basically, a complete overhaul. I would rate this job a 9!
Gary M.
Chris was courteous and promptly fixed my hot water heater.
Michael L.
Rob did a great and fast job unclogging a bathroom sink drain that was stopped up under the floor. He tested the drain for quite awhile to ensure it was flowing. he cleaned up any mess he made and explained the warranty.
Lary R.
Zach was professional and very friendly. He explained everything that he was doing to my mom. He not only cleared the obstruction, he ran additional snake out to make sure everything was good. We appreciate his thoroughness.
Jacquie K.
Great service ! �Kevin arrived right on time and did an excellent job ! �He is a super nice guy and I will ask for him again on my next service call.
Tom M.
Recently I had to call Roto Rooter, I first hesitated thinking "should I call a plumber" but went with my gut feeling and called Roto Rooter. I thank heaven for Roto Rooter. They responded quickly, amazingly completed the job and I am one very happy customer. The serviceman that was sent "August Kolb" was fantastic - very knowledgeable. I would and will highly recommend Roto Rooter without any hesitation whatsoever - Ann Witt - Cincinnati, OH
Ann W.
Anthony (2440) was great! he knew exactly what he was doing and was very efficient in doing so. He was right on time to my location; 2311 Harper Ave. in Norwood Ohio. I would highly recommend again!
James F.
While my experience started off in a bad way with the lack of communication, it ended extremely well when the best technician (Kevin F) came to my house and fixed my problem!
Amanda C.
I had a main drain problem and I was able to schedule an appointment for the same day and within one hour, the technician was here. He fixed my issues and was very nice and easy to talk with. I would recommend Roto-Rooter for their service! They repaired my home in Cincinnati, OH.
Derek G.
We had raw sewage back up in the basement of our home in Mason. We called Roto-Rooter and our service technician Andy explained what the problem was and went to work. The obstruction was cleared and Andy explained what we should do in the future. Excellent service, I would recommend them
Jim H.
Update - After posting my initial review which was average, I got a call back from a manager. Mark was very helpful and interested in understanding why I was less than satisfied and made things right. He listened to me, and then offered to guarantee the line for the next 6months which helps since I felt pressured after the initial service to jump straight into the longterm expensive repair. Based on the follow-up, I would definitely work with Roto Rooter again and recommend them to my friends. We had back ups in our basement floor drain when there have been flood warnings, so we called Roto Rooter when it happened the second time. I call first on a Friday, but they gave me a four hour window on Saturday morning which I couldn't make, so got a two hour window on Monday instead since t wasn't a flood, just some standing water. On Monday, I got a call towards the end of the window saying they were running behind, and since I had plans later on, we rescheduled for Tuesday. On Tuesday, they called to let me know a tech would be there at the beginning of the window. John arrived on time, and we went downstairs to discuss the issue. It was really hard to understand my options since none of them had "guarantees" to find/fix the problem. I decided to go for the drain pipe camera inspection, which revealed that my pipes had standing water. He located a spot in the yard where the camera had gotten stuck, but couldn't tell why. All I got from that is that the pipes are 11' deep, so very expensive to dig up. John cleared the pipes enough that the water now was running. He also then used the longer blade. The final video revealed I still had some roots that I need to address. Thankfully, I talked to a manager at Roto Rooter (see update) later in the week who helped me understand what my options.
Anne V.
I live in Mt Airy and I knew I needed to call someone to clear my drains and this is the 2nd time I have worked with Roto Rooter. I am happy I called them again and my technician Matt #2719 was very professional a pleasure to talk/work with and was very knowledgeable about how to solve my drain problems. I initially started wanting only 1 drain cleaned and the way Matt worked and explained the process and my problems, I ended up having my entire house serviced. If I have to call anyone into do this again I hope I can get him again. Iw as more than satisfied with my service
Patrick T.
Exterior Sump Drain Partially Clogged Our Exterior Sump Drain pipe was partially clogged. When the sump pump cycled more than once per minute the water would back up and come out of the top of the drain pipe and puddle around the foundation. We got same day service. The drain was reamed out and we could not make it overflow with a garden hose afterward. The technican was very kind and courteous.
James K.
Arrived earlier than expected -- always a plus -- gave a straight up estimate, got right to work -- knocked the serious clog out very quickly. Professional, friendly, knowledgeable, and polite. Glad I called and thank you Nick!
John G.
Roto-Rooter came out the same day I called to my Anderson home and solved the mystery of why water was backing up from my laundry room drain. John was professional and patiently answered all my questions and got the drain cleared...Thank you so much.
Sandra G.
The whole team (receptionist, technicians, and the supervisor) at Roto-Rooter was very professional and easy to work with. They had trouble at first with a stubborn main drain. After troubleshooting and working through the problem systematically, they were able to get the drain cleared and running smoothly. They only charged me what we agreed to. I am extremely satisfied with the experience and have already recommended them to several friends and co-workers. Thanks Roto-Rooter!
We have a bathroom in our basement and unbeknownst to us the submersible pump that drains the waste water from that bathroom had stopped working, causing a small flood, wetting our carpet and even warping the Pergo flooring in the adjoining rooms.I scheduled online with Roto Rooter because the I liked the idea of a free estimate. I was impressed with the analysis of Jarod Parks, the technician who came to our house and decided to go with their estimate. I am sure I will use their services again, if the need arises.
M H.
The people on the phone was helpful and the plumber was very experienced. He solved the problem and explained everything he was doing very well. I would/will use Roto-Rooter in the future. Erlanger, Kentucky.
Have used Roto-Rooter for all my plumbing needs so far in Cincinnati, OH and have always had a great experience. Most recent, 1/17/15, technician came out and spent all the time necessary to help locate and fix the problem. Finally have everything working and in order! The techs are always very helpful and never rushed or pushy, just make sure you get the right service for a fair price.
Excellent job! Responsive and professional.
Everything was so easy! Scheduled the appointment online (and for a Saturday!). They called to confirm and called 30 minutes before they arrived. The gentleman who came out was very professional, explained everything he was doing so we understood and problem, and was overall great to work with!
Ben H. | Hamilton
Were at my house 3 hours after I called to clear main drain. I was not cheap ($273) but worth it to have the problem fixed quickly. Another company told me it would take 3 days to get an appointment. Plumber was courteous and explained everything to me including future maintenance to prevent issues in future.
Eric B. | Hamilton
Fast service fixed problem
Eric B. | Hamilton
Outstanding service by Chris (#1727) when we had a pipe burst and flood our basement. He arrive at 9:30 PM and we had our water back on in a little over an hour. He was pleasant, courteous and extremely helpful.
Jill M. | Hamilton
Came in on time and had very friendly service! Did a great job on my sink and provided great tips for the future!
Maariyah A. | Hamilton
Northern KY Area - service out of Montana Avenue in Cincinnati.I've been dealing with a clogged shower drain and clogged kitchen sink for weeks.  tried every type of drain cleaner and household remedy possible.  I tried to save a buck and called a local plumber who arrived with a handheld 'snake'.  Not only did he NOT solve the problem, but he left the work area a wreck!I came to my senses and called Roto-Rooter.  After some scheduling issues, Justin arrives.  Justin was extremely knowledgeable and courteous.  He took the time to explain the reason for the clogs and answered my flurry of questions.I will definitely make the smart decision to call Roto-Rooter again.Very happy with the service.  The price was more than I expected, but its done right and has a 6 month warranty.
Nancy K.
I had a major plumbing issue late at night on Saturday which flooded part of my living room and bathroom. I immediately called my local plumber who was honest and told me I'd probably get a better rate with roto rooter for what I needed done. My main line from my house to the street was clogged and he said roto rooter deals with this all the time and would be my best rate... I called their 24 hour call center and the person scheduled an appointing for first thing Sunday morning which surprisingly was a regular business day and there wasn't extra fees like most places would charge. I was surprised they could get someone so quick on short notice. They called 30 minutes ahead and asked some questions to come prepared for the issue. They showed up, looked at everything and gave us a free quote and said we could go with them or we didn't have to and there was no charge for the quote. The quote was good, and the work was performed successfully, and courteously, they even took our coupon we found off of the bill. I feel their service fee was fair and a great value. I would recommend them to anyone and plan on using them for any future plumbing needs.
Kyle H.
Kevin Finley, Technician #3111 came out today late on a Saturday and saved me. He was polite, knowledgeable, and really knows his craft. He fixed everything and I am really satisfied! I will tell everyone about Roto-Rooter for their plumbing needs.
Dave T.
All of your staff that cane here was very friendly and seemed very knowledgeable. I am very happy with your service.
Allison Z. | Hamilton
Ron, I think, did a great job again. He is so helpful and explains everything. I'll use Roto-Rooter every chance I get.
Derek K. | Hamilton
We called for a leaky water heater, and AJ was our tech. He arrived at our home at 9 am. He was here until 8pm. AJ went above and beyond what we expected. Because our basement is finished and the people who did that did not leave a drain uncovered, AJ had to manually drain the water from the heater using buckets. The same basement people had put up gas lines in from of the existing heater so AJ had to take care of that issue before he could even take out the heater. He did this all by himself. He was courteous, kind, and professional the whole time. Imagine lugging a half full water heater up stairs, he did it all. I cannot say enough good things about him. I hope if there is a tech of the month AJ gets the award.
Lynnea W. | Hamilton
The experience with Roto-Rooter was amazing from start to finish. When I called I explained the urgency of the situation and the girl was sympathetic and understanding. The gentleman came later that day and was completely courteous, knowledgable, and professional. Roto-Rooter has gained a customer for life. I can't say enough thank you's for quickly helping us.
Mary T. | Hamilton
I was surprised and happy there is no trip fee or after hours and weekend fees.
raven m. | West Hamilton
Great service. He took time to explain what he was doing and why. He did a great job on the removal and installation of sump pump. Also, cleaned up.
Jeff J. | Hamilton
Thank you for sending Brad to save us from a bad situation. He was nice, polite, understanding, professional and very knowledgeable of what he was doing. He listened to our concerns and everything we had to say and question. He was patient and when he got thru the plug that had everything stopped up he also took the time to explain what he noticed when he was running the snake thru the pipe, Thank you again for getting Brad out to us as quickly as you did. Yes, we would recommend Roto- Rooter to anyone especially in an emergency. Thank you so much for being there. Steph and Dean
Stephanie W. | Hamilton
You could not have sent a more professional, kind, understanding and nice young man. Brad was great!! He listened to everything we had to tell him, was sympathetic to our issue and took care of us in a timely manner. He also took the time to explain to us why we might be having the issue we was having. Great job!!! Yes I would recommend Roto-Rooter again. Thank you for being there for us in this time of a plumbing emergency. Thank Brad also. Please
Stephanie W. | Hamilton
Russell was very nice and did a fantastic job!
Will W. | Hamilton
I had a excellent experience with Roto Rooter. They were very quick to respond and very knowledgable on my plumbing problem. I would recommend technician Louis. He was a great technician. He went above and beyond. He saw our problem and knew exactly what to do. I would highly recommend them.
Eric T. | West Hamilton
a recently replaced water line under my kitchen sink began to leak, and as i have used Roto Rooter many times in the past, I immediately set up an appt for the same day. Service Technician, Jerry Pitts (803) arrived very quickly, assessed the issue and resolved it right away. He was polite, and knowledgeable, and I would not hesitate to recommend to all my friends.
wendy d. | West Hamilton
The service was excellent. The plumber showed up timely and had the work completed quickly. I would recommend Roto-Rooter to anyone needing plumbing work.
Martin R. | Milford
Mike Z #3492 exemplifies what Customer Service used to be. I was pleasantly surprised of just how business oriented, how well he cleaned up after the completion of my repair. Roto-Rooter is top notch and I see why your ratings continue to be Exceptional!. With a professional staff such as Mike Z you will continue to receive Outstanding Ratings and I will always be a Roto-Rooter customer and definitely recommend you to everyone. I can honestly say that I don't like to spend money but when you get your money's worth in service it takes the edge off of the bill.
Deborah E. | Cincinnati
Curtis knows his stuff
Raymond w. | Franklin
As I suspected the old outside tile drain line integrity was compromised by seperation and impacted with mud. Your senior technician confirmed the problem allowing me to make a sound decision on the next course of action to solve the problem. Money well spent, I know I have exhausted the possibilities of using that downspout sewer line. Russell and Jake did a fine job, and I met a new neighbor. Jake lives about a block away. Thanks great experience!
James R. | Cincinnati
The service technician was very helpful and recommended your pipe shield product to help keep my drains free running. Asked if he could help with anything else that we might need his help with. I would use your service again if and when needed.
Damita F. | Cincinnati
I would recommend to my family and friends to call Roto-rooter. The service guy i had did a very good job.He also cleaned up nicely before he left.Hope this gets back to his boss.His name was John Galligan.tech number 3463
Mark P. | Cincinnati
Everything went well and the technician was helpful and friendly.
Andrew B. | Cincinnati
Matt was awesome. Friendly and professional and persevered despite unusual plmg system.
Charles G. | Cincinnati
Joe Frank

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