Euclid, OH Rate location (15 Reviews) Call Now 216-912-0251

Roto-Rooter Euclid, OH: Customer Reviews & Testimonials

When you need experienced plumbers in Euclid, OH, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Euclid, OH

Technician Robert was outstanding in all ways. Excellent in communication, skill and courtesy. No complaints or issues. Very efficient and hard working!
Jacqueline M. | Euclid
Good to hear that our drain tiles were still intact. Thank you
Kathi H. | Euclid
Matt did a he-man job it was a difficult drain to clear but after hours working on it he perservered. Great Job Matt!!!
Kathi H. | Euclid
My kitchen sink and garbage disposal was leaking. I had treated with Draino, thinking it was just a clog, and poured kettles of boiling water to clear it, but nothing worked. Called Roto-Rooter and with 3 hours they were there. Mike the technician checked it out went down into my basement and did a thorough review before quoting services and explaining what needed to be done and WHY. He was courteous and when I challenged the necessity of his range of work, he explained again what was happening within the pipeline, and justified the need for the services he was proposing. When I asked for any available discounts, he told me about the $40.00 coupon on line, which I appreciated and quickly printed out. He did the work quickly, spreading a tarp in front of my kitchen sink to protect my floors. When complete he itemized the invoice, showed me the work completed. He also checked that my sink and garbage disposal was working perfectly. Mike was courteous, efficient and knowledgeable. I even asked him about ballpark pricing on other plumbing jobs that I was thinking about doing and he provided me information. He also explained the 6 month warranty on his work, which was a nice reassurance. Altogether, he made a stressful situation bearable, and fixed the problem quickly. I would have him back anytime, and plan to ask for him next time I need a plumber...... knock on wood! Great Job!
Lela L. | Euclid
The plumbers who serviced my home were Rob (1035) and Mike (1063). I have owned my house for 17 years and the service they provided was probably the best I have ever had. Rob did the initial diagnosis on Friday and said he would bring another plumber on Monday who would know exactly what to do. Monday morning came and what Rob said is exactly what happened. Mike took a second look at my plumbing problem and identified a better diagnosis which resolved the problem in about two hours, which was initially estimated to take eight hours. I was so grateful to have Rob who knew the best plumber for the job and Mike (Zuckerberg). When Mike was on the floor describing the problem to me, I was thinking to myself this guy is the Mark Zuckerberg of plumbing. Big THANK YOU to Rob and Mike!!
Christina E. | Euclid
Adam (444) came out today to unclog a sink and replace a toilet in my home. He was very professional, kind, honest, and friendly. You can really tell that he enjoys what he does, and is a real asset to your team! He did great work, and I would definitely use Roto-Rooter in the future, and request Adam again! Great job & thank you again!! :)
Alexandria P. | Euclid
My service person was very friend and made sure I was happy with the job.
Carol M. | Euclid
great job, Fast ,knowledgable lal was super
Joseph P. | Euclid
Water restoration salesman didn't provide enough information about process. Didn't know equipment was going to be in home several days until contract signed and he had check. He seemed to be interested in selling than explain ing. The workers that did the job were excellent and we're surprised things had not been thoroughly explained.
David F. | Euclid
While our problem began 10/10/14 & There would end being a delay to the next morning, 10/11/14, Due to major water break in the area, & the dispatcher, Janice was helpful with a call back explaining the situation, I was still extremely pleased with our Technician, Dwayne Walker, His greeting with that great smile, His professional assessment and confidence that he could FIX it all was a HUGE relief!! Throughout his time in my home I was comfortable, and confident he'd get it done....I'm great full to Roto Rooters choice in such an Exemplary Technician Knowledgable & Great working skills.. I used ROTO Rooter before, & will again, it's a number in my cell to be kept.:-) and I will recommend ROTO Rooter as well .... Thank you again Dwayne Walker,<3 Tiny Tim Says " WHOOF WHOOF"..... :-) Sharon Cuppetelli..
Sharon D. | Shaker Heights
I was very pleased with the service and explanations given by Larry during his visit today, very professional and friendly
Denise I. | Cleveland
Walter our repair man was verry nice friendley and explaned everything he was going to do. He went over everything and did just what he said hed do. We would have no problem requesting Walter for any other job that may come Thank you
Karen H. | Cleveland
The technician ${esc.hash}1063 - Mike at the 10007 Dennison location was fantastic. Extremely knowledgable. He made sure he answered all questions, he explained issues in a way that were understandable. He was friendly and efficent. He was not like a used car salesman at all. He made sure we made informed decisions. " I would only want him to come back out. Great job.
Billie G. | Cleveland Heights
I was overall very happy with the service. Was especially impressed by Mike (${esc.hash}1063), he was very knowledgeable and was actually listening to our concerns and trying to help us fix the real problem. Good customer service.
Michael Z. | Middleburg Heights
Jack was very knowledgeable and helpful. He let me know how he was progressing and what the problem was. He was very thorough. I was very pleased.
Gail D. | Brooklyn
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