Edison, NJ Rate location (28 Reviews) Call Now 732-709-1666

Roto-Rooter Edison, NJ: Customer Reviews & Testimonials

When you need experienced plumbers in Edison, NJ, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Edison, NJ

Called on a Sunday for a clogged main sewer line and within 30 min a tech was at my house. Next day they were out to replace my sewer line since it was 50 years old rotted away as well as tree roots were blocking the pipe.They were quick, clean and professional!!! The Techs were great!!!!
Eric C.
The kitchen sink wasn't draining, so I called Roto-Rooter and made an appointment for a time that was convenient for my family. As they said they would, Roto-Rooter telephoned me to let me know that they were on there way to my house in Rocky Hill, NJ the day and time originally scheduled. The service man, who was polite, pleasant and professional, carefully diagnosed the problem and used the proper equipment from his truck to unclog the drainage system. He also double checked the plumbing under the sink to make sure everything was working properly. Before he left, he thoroughly cleaned the work area. Great job, and thank you Roto-Rooter!
Carlo T.
From Trenton, NJ. I am very happy with the service that Roto-Rooter provided. I called them for a sewer problem and they came in that same day. They helped me a lot with pricing and they were very professional, respectful, and polite. I would recommend Roto-Rooter to everyone
Jessica B.
My sewer line started to back up so I called and was told they would be there within 4 hours, but within 5 minutes someone called back letting me know they were 20 minutes away and 10 minutes later my relief was at the door. Thank you so much. You guys are so nice and always cleaning up after yourselves. You made my day.
Mark P.
Cruz (#334) from the Bound Brook service was highly professional from beginning to end. Extremely knowledgeable, friendly, and cleaned up every last spot before leaving!
Suzanne W.
Our landscaping company was having issues with the restroom on the first snow day of our snow removal season. What could have turned into a huge mess and issue, was solved! Roto-Rooter arrived within an hour of my online inquiry, and our technician was able to fix our problem quickly and affordably. Will certainly be calling again.
Groundscare L.
I am not one to usually write reviews unless service was exceptionally good or really bad. In the case of Roto-Rooter, I was very impressed their superior customer service and technical expertise. The service they provided, their timeliness and professionalism were far better than the other 3 providers I had called. The service technician that I worked with was Rod Thomson. He was by far one the best plumbers I have had the pleasure of working with. He was kind, courteous and extremely fair. His customer service was exemplary. His honesty and sincerity really made me feel at ease. Roto-Rooter provided a free estimate, unlike many others. There weren't any scare tactics used or any sort of pressure to have to use their service. Furthermore, their pricing was super fair. They really try to work with the customer to ensure that the work gets done well and everyone is happy. In addition, the one year service guarantee was an added plus. I want to personally send my heart felt gratitude to Rod Thomson and Roto- Rooter was having such individuals as part of their team. I would not hesitate to recommend Roto- Rooter to all my friends and family and I would, without a doubt use Roto-Rooter again for my plumbing needs. Thank you again!!
Dr. Juby J.
I called Roto-Rooter on New Years day, today to assess a sink drain leakage. They sent a serviceman in less than an hour to Bedminster, NJ. Lee was able to assess and fix the problem. He was knowledgeable, courteous, prompt and professional. I am so glad I was able to have this issue taken care of on New Years Day!
Pat M.
They Are very good and professional, Rapid response, and great customer service and after service follow up.
Mark G.
Prompt service and high quality work. All staffs are very professional and polite. Thank you very much.
Takanori K.
Had to have an emergency sewage unclogged and victor did a fast and courteous job. Not only did roto- rooter send a good guy on a late saturday night but he was great. He even called me back to check and make sure that everything was fine. Roto- Rooter you and your guys truly--- I mean truly go the extra mile for the customer. I'll use no one else. THANKS!!!!!!!!
Hiram B. | Edison
I had a clog in my laundry sink. I was very pleased with the prompt service I received. John was very pleasant and knowledgeable. He got right down to work and was very neat.
Angela M. | Edison
Victor #1301 was great if I ever need your service he is the only person I want. He was very pleasant and knew what the problem was at a glance.
Earl S. | Edison
Fast, professional and courteous service. My service technician Manny #525, did an outstanding job and is an exemplary asset to Roto Rooter. If the need arises I will be a returning customer.
Steve S. | Edison
Many Thanks To Roto-rooter and John (tech 2429).Major problem with drain and called for Roto-rooter. John was there in less then 2 hours and was able to clear major clog in pipes. Thanks Again! G.Carter
Brian C. | Edison
You can't beat 24/7 service. My electric water heater broke and the rep came out at 2am to take a look. It was fully replaced by early morning the next day. Plumber's Joe (#1950) and Juan (#383) were both very respectful, considerate of my place, and had great communication throughout the whole quoting and installation process. I would definitely recommend RotoRooter to anyone who wants a reliable and timely repair/replacement.
Logan S.
Prompt service and high quality work. All staffs are very professional and polite. Thank you very much.
Takanori K.
I called Roto-Rooter on New Years day, today to assess a sink drain leakage. They sent a serviceman in less than an hour to Bedminster, NJ. Lee was able to assess and fix the problem. He was knowledgeable, courteous, prompt and professional. I am so glad I was able to have this issue taken care of on New Years Day!
Pat M.
Had a blocked main line backing up our clothes washer. Called on a Saturday and given an appointment for 12-4pm on Sunday. Got a call a few hours later and was told a technician was in the area and could be there in about 20 minutes, so agreed to that. Roderick arrived within a half an hour, smiling and very friendly. He listened intently as I described our situation then assessed the problem and formulated a plan to fix it. He gave us and estimate first, then began working. He explained everything as he went about his business, always with a smile and willingly joking and laughing with us. He was very efficient and the job was completed quickly and to our utmost satisfaction. It was truely a joy to have had Roderick from Roto-Rooter fixing our drain problem.
George N.
Great people, great work.
Belgacem B.
On time, professional, very knowledgeable of services, went above and beyond to accomplish the job. That's customer service!!!!
Joe D. | Edison
From the first call I made at midnight for emergency service first thing the next morning. All the techs were professional, friendly and timely. It made a disaster for us much easier to deal with. Our main sewer line needed to be replaced and the techs out of Jersey City, NJ were the ones who came out. Thank you to Carlos Tech # 429, Al #664 and Kris #145. I am and will also recommend Roto-Rooter!!!
Glenn & Andrea M. | Edison
From the first phone call at Midnight to schedule an early morning appt the next day, to the final cleanup of the main sewer line, the service was timely, professional and were are and will recomend Roto-Rooter to everyone!
Glenn &Andrea M. | Edison
Victor (1301) was contacted by Manny Ruiz to come on a last-minute basis, on Victor's day off, to do a video inspection of the sanitary lines in our outpatient surgery center, Menlo Park Surgery Center, in Edison, NJ. Even though it was his day off, Victor put his uniform on and drove his van to our site, arriving at 7:30 PM. The job was complex, involving identifying potentially problematic joints on the camera, then finding them with the locator in the ceiling in the suite, below. The process of locating 10 joints kept Victor, myself and a plastics engineer at the center until 3:30 AM. Victor was helpful both with the camera, and as an plumber, throughout the night. It was an outstanding performance and without his willingness to come and expertise while on the premises, we would not have had a good outcome. We are grateful to Victor. As a side note, Roto Rooter had double-booked Manny Ruiz, which created our last-minute need for a video-trained plumber. Roto Rooter's dispatcher was unable to find us an alternate plumber in the window we had. It was because of Manny Ruiz's efforts that Victor was located and persuaded to come. We are pleased with Roto Rooter's plumbers and technology and will continue to use them. Douglas Dewey, CEO Murphy Health Care
Douglas D. | Edison
As part of a in-depth inspection of the plumbing systems in our outpatient surgery center, on 10/26/15 Mr. Manny Ruiz and Andy Popa videographed every accessible length of pipe in our sanitary lines. They were expert with the equipment and knowledgeable about the questions from our plumber/engineer consultant and building superintendent. We were so impressed with them that we specifically requested them for a second video inspection with a plastics engineer. Unfortunately, neither Manny nor Andy were available in the window we had with the plastics engineer, who had traveled from Boston to perform the inspection. At 6 PM, Manny called every plumber he knew within Roto Rooter to secure us a plumber trained with the camera. He even called people's homes. He was successful in finding us a plumber, Victor (1301), who came in on his day off and saved the day. This was truly professional and above-and-beyond service. We are most grateful, and impressed. Best regards, Douglas Dewey, CEO Murphy Health Care
Douglas D. | Edison
Had a clogged toilet.they came all unclogged .now everything same day within 4hours, got all unclogged now everything flows nicely even our tub and cleaned up nicely afterwards. thanks guys AWESOME job
Keith K. | Somerville
Randsford our technician was polite, professional, and efficient. If we have another problem, I hope to be able to schedule him again.
Janine M. | Jersey City
service and plumber were great. Liked the toilet however, the seat on that is the cheapest, crappiest, thinnest seat I every seen. I sat on the lid and it caved in. So upset and disappointed with that.
Sharon h. | avenel
John Lucchese

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