Cleveland Heights, OH Rate location (11 Reviews) Call Now 216-573-7340

Roto-Rooter Cleveland Heights, OH: Customer Reviews & Testimonials

When you need experienced plumbers in Cleveland Heights, OH, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Cleveland Heights, OH

My experience with Matt from Roto-Rooter in Cleveland was superb. He was courteous, capable, competent and provided excellent customer service. After having chronic plumbing issues for quite a while, I discovered my first sewage back-up and needed help and called Roto-Rooter. Matt and his colleague, Jim, were able to identify the root cause of my problems and then offer me options for how it could be fixed, for the long term. They didn't just offer me ways I could keep putting a Band-Aid on it, which clearly had not worked. I could not be more pleased with how the service went today and I look forward to the completion of the project which they were able to schedule for tomorrow morning, even though it requires different equipment and a different crew and it is the weekend. Amazing! Thank you, Matt & Jim!
Becky G.
Very prompt service again! Matt is not only skilled but very pleasant! Will definitely call for him if/ when we have any plumbing issues. Our problem has been resolved very nicely and with reasonable expense.
Nancy C.
Tim, 2024, the technician was very knowledgeable, courteous and professional. Always wore covers for his shoes. This was my first time using Roto Rooter but not the last, he cleared the kitchen drain and the shower stall and made sure they were clear of all the debris. Also gave me helpful tips to avoid this problem in the future, thanks again for your service!
Roland C.
I recently had service at my home and was really impressed with the professionalism of the technician, Larry, who came to unclog a kitchen sink and install a new faucet. He was so courteous and cleaned everything up after he was finished. I will use Roto-Rooter again.
Sharon C.
I was pleasantly surprised at how professional, courteous and efficient everyone at the company was. The plumber, Matt--923, who came out to my house was excellent. He was also very courteous and professional and took the time to show me the problem and explain everything that he was doing in a way that I could understand it. I would definitely recommend this company and plumber to a friend and use them for any future needs. Thank you, Matt, for making an unpleasant experience of a backed up drain less stressful for me.
Darci P.
To be totally and completely honest, I first have to start off by saying WOW! The experience with Roto-Rooter, and specifically our plumber, Al (703) has been without a doubt beyond our expectations when it comes to this type of work! We were having problems with a single bathroom in our home, and Al not only fixed the roots cracking into the pipe, but also was kind enough to check all other bathrooms on different floors to ensure that when he left, his job was done well AND right! We are 100% having them come back and work on the process and finishing of getting a new toilet installed and all that jazz. Even more so, we are already scheduling having them come back for a THIRD job in the summer so they can mend the cracked and dipped pipes we have from them being improperly placed by a different company. I will, and am recommending this company, and especially this awesome worker to anyone that needs any type of this work done! The moment Al showed up, even though it was practically a blizzard outside, was ready to go and get to work with a smile on his face! He even had the patience to explain the processes of all he had done and was going to do for us! THANK YOU ROTO-ROOTER! I wish I could give 10+ stars!
Brianna K.
To be totally and completely honest, I first have to start off by saying WOW! The experience with Roto-Rooter, and specifically our plumber, Al (703) has been without a doubt beyond our expectations when it comes to this type of work! We were having problems with a single bathroom in our home, and Al not only fixed the roots cracking into the pipe, but also was kind enough to check all other bathrooms on different floors to ensure that when he left, his job was done well AND right! We are 100% having them come back and work on the process and finishing of getting a new toilet installed and all that jazz. Even more so, we are already scheduling having them come back for a THIRD job in the summer so they can mend the cracked and dipped pipes we have from them being improperly placed by a different company. I will, and am recommending this company, and especially this awesome worker to anyone that needs any type of this work done! The moment Al showed up, even though it was practically a blizzard outside, was ready to go and get to work with a smile on his face! He even had the patience to explain the processes of all he had done and was going to do for us! THANK YOU ROTO-ROOTER! I wish I could give 10+ stars!
Brianna K.
My tech was cory ${esc.hash} 1652 he was the best service tec you could want he was GREAT he was neat clean promt the best !!! you now have a new customer thanks CORY ${esc.hash} 1652 you were great KICHLER LIGHTING CO
Bill C. | independence
Walter was courteous, professional, and knowledgeable.
Ryan R. | Cleveland
Derek (${esc.hash}946) is an excellent person. He has his professional expertise and decorum. His work ethics will make me recommend Roto Rooter to my friends & community without any hesitation.
Ashim G. | Mayfield Heights
Great crew! Fast, efficient and personal. They explained what they were doing every step of the way!
Danielle Z. | Brook Park
Ron Trebec
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216-573-7340
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