Boise, ID Rate location (66 Reviews) Call Now 208-562-8040

Roto-Rooter Boise, ID: Customer Reviews & Testimonials

When you need experienced plumbers in Boise, ID, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Boise, ID

Quickly identified the problem that we were unable to fix and had our sink up and running clog-free in less than 30 minutes!
Brenda L.
I am so glad that I called Roto-Rooter. Doc showed up and was very careful about keeping my floors clean. He explained several things to me that will help me take better care of my drains. My kitchen drain has not worked this well in a long time. Definitely will recommend Roto-Rooter and Doc to everyone that I know.
Ivana H.
Chris showed up in a very timely manner from the time we called and was able to fix all of our problems efficiently. All needed parts were on hand. We are extremely satisfied and would use Roto-Rooter again.
Rick A.
I contacted "Roto- Rooter" to discuss the need for the installation of a new sewer line at my home. They sent out that same day a technician by the name of Doc. The first time he came to the door he insisted on putting on his blue shoe covers. Which immediately showed respect for our home. He quickly diagnosed the condition of our sewer line using a camera. We discussed the options and he explained to me clearly how they would replace it with their 'pipe bursting"technique. The very next morning "Doc" showed up with a small crew and went to work. Doc is an amazing hard-working and knowledgeable plumber. He probably could have done the entire job by himself which is pretty impressive. I enjoyed working with Doc and he explained everything I needed to know through out the installation of our new sewer line. I have to say I actually enjoyed the experience. 'Doc" is a special guy. Great job Roto-Rooter.
Jim G.
I've recommended Roto-Rooter to clients. My personal kitchen sink had been backing up several times over the last year. I'd clear the trap and hand snake the sink line up to 15 feet to clear clogs each time. This last clog, I decided it was time to have the professionals diagnose and clean the 25 year old plumbing out. I immediately turned to Roto-Rooter for their prompt, courteous, and efficient work. They scoped the line to be sure there were no major obstructions, confirmed just years of grease and grime buildup, then used professional heavy duty equipment and product to give it a through cleaning. From the dispatch to the technician (Doc), they are thorough and a pleasure to work with. Highly recommend.
Sandra B.
It was a nasty day outside and an even nastier mess in our kitchen sink - it simply refused to drain anymore. I called Roto-Rooter of Twin Falls and they came out within an hour - a very polite young man, Mitch Cope, answered our distress call. This young man went to work immediate, inspecting our plumbing and cleaning it thoroughly. He replaced some of our old plumbing beneath the sink, flushed out our plumbing and had us back in good shape. He advised me on how to avoid future problems with our plumbing. I personally was very impressed with the manners and the professionalism of Mitch and would recommend him to anyone.
Warren G.
WE HAD A LEAK IN OUR HOSE FAUCET. Cole from Roto Rooter was on time and fast and solved our problem. we are happy with the sever and would recommend him to others.
Dave V.
My toilet was clogged beyond repair, but the service man, Tyler, arrived like a shinning white knight on his Roto-Rooter horse to save the night, which is no mean feat when you live in Kuna, Idaho 83634 (away from everything). He found out it was beyond repair because of the shape of the drain of the toilet. He arrived the next morning right on time and installed a new toilet that is a dream. He was professional from the get-go, polite, and very clean with his work and clean-up.
Karen K.
Our kitchen sink clogged and could not be fixed with simple tools. Roto Rooter was able to come out on a Sunday morning and get it fixed in no time. The tech was very knowledgeable and provided lots of insight to old house piping. Very thankful that they could get here on a weekend and solve the problem so quickly. Very professional service.
Randy M.
Drainage from one side of our system was backed up Saturday. I called and Ed Simpson came out that afternoon (we're 20 miles outside town). He was efficient and pragmatic. Snaked the drain and recommended we open up the septic. He did this and found it was full. He called in and arranged a return service and pump out for Monday morning. Ed and Wayne were here bright and early Monday. They pumped the tank, reverse snaked the drains and checked the baffles. They also gave me some great advice on how to keep the septic running efficiently. I highly recommend them. They have my business.
Craig B.
Had a semi-emergency in the form of a frozen leaking outside hose bib on a Sunday afternoon.  Called and they said they would call their technician to see if he had the parts and time to fit me in.  It had been a very long and cold streak of weather so there must have been broken pipes all over the valley but about an hour later the tech shows up and immediately gets to work diagnosing the problem.  He was so very polite and knowledgable.  He had the parts and with a little help from me to save him a third round trip under the house he was able to fix the problem. Not only did he fix it he made it so it could easily be fixed in the future if it its needed. My only negative was perhaps the communications. When I called on their dispatcher on the phone she said she would call the tech and have him call me if he could fix the issue and had time. But instead he just showed up. Not a big deal as I was home anyway. So only a minor issue.  Regardless either way. I got my problem resolved in a  timely manner on a day that was I sure a very busy one for them.   For the record I did call a few other services in town and they were all too busy to help me. I think these guys were like the fourth place I called and they were able to work me in. It is nice too they take credit cards are checks...
Big J. | Boise
I have to compliment our service tech Bill in a speedy show up time and solving our problem quickly and affordably
Ursula V. | Boise
Tyler Larson from Roto Rooter came out and quickly diagnosed leaks in our irrigation line. He immediately got to work digging and fixing the problem. He got it all done in one day. Awesome service and I would definitely recommend them. Thanks!
Michelle J. | Boise
Josh at Roto Rooter is a class act. I had a serious leak from a backed up sewer line that was leaking into my bathroom from the toilet and backing up into the tub as well. It was obvious I wasn't going to be able to fix it so I called frantically to Roto-Rooter. He was finishing up a prior job and he kept me posted on his ETA. A short time later Josh arrived and assessed the situation and assured me it would be fixed in just a short while. Josh was professional and friendly. He had to dismantle my bathroom to fix the problem and I thought it was going to be in worse shape before all this began. But much to my surprise Josh had the problem fixed and had the bathroom looking cleaner when he left than when he had arrived. I would highly recommend Josh and the Roto-Rooter team to anyone who is need of any plumbing or drain service type work. They go above and beyond of what you might expect them to do.
Travis W. | Boise
Tyler was on time and we explained to him what needed to be done. We are in the process of moving and the buyer has requested these things be taken care of. Tylerfirst checked for leaks under the sink and found none. He then checked under the dishwasher and did not find a leak. He then went upstairs and removed the clog in the tub. He ran water and the tub drained perfectly. Tyler did a great job!!!
Barry S.
A
Service tech came the same day. Performed the serviced needed quickly and the job was done well. He listened to my issue and explained what and how he could address the issue. Job was done well!
Saliesh P. | Boise
It went AMAZING! He was extremely friendly and punctual. The leak was fixed, cleaned up his mess, and everything is working great.
Derick R.
A
I had a frustrating tub/shower combo that has leaked for some time. Roto-Rooter's plumber (from their 2280 E. Commercial St., Meridian, ID) location came out (a nice guy named Tyler) and replaced a few parts and it works like a charm. He was professional, courteous and did the work at the price quoted - no scary surprises. On top of that, there is a warranty (for a time) on the parts they replaced so if anything goes wrong in the near term, they'll replace it free of charge. I would highly recommend them.
Sergio G.
Very poliet, clean looking, and prompt.
Lani D.
A
WE HAD A LEAK IN OUR HOSE FAUCET. Cole from Roto Rooter was on time and fast and solved our problem. we are happy with the sever and would recommend him to others.
Dave V.
Mitch showed up right on time and was friendly and informative from the moment he arrived. He assessed the overall layout of our drainage plumbing in the house we'd just moved into. We knew the drains probably hadn't been cleaned in decades. He was able to completely clear the blockage and kept his work area (our kitchen floor) clean throughout his process of running a snake down the drain pipe. Great work - thanks!
Kent W.
A
He was very friendly, quick and knowledgeable. He was able to fix all the problems same day called. He was also able to go and pick up a part for the toilet not carried in his truck. He cleaned up behind himself which was very nice! Efficient and so grateful for his service!
Annie W.
A
Ed was informative and polite while getting all three plumbing issues taken care of in about an hour. Boise.
Joann C.
Great service and knowledgeable serviceman. I called in the morning and he was there right after lunch and was able to fix my problems.
Marguerite
Our kitchen sink clogged and could not be fixed with simple tools. Roto Rooter was able to come out on a Sunday morning and get it fixed in no time. The tech was very knowledgeable and provided lots of insight to old house piping. Very thankful that they could get here on a weekend and solve the problem so quickly. Very professional service.
Randy M.
My toilet was clogged beyond repair, but the service man, Tyler, arrived like a shinning white knight on his Roto-Rooter horse to save the night, which is no mean feat when you live in Kuna, Idaho 83634 (away from everything). He found out it was beyond repair because of the shape of the drain of the toilet. He arrived the next morning right on time and installed a new toilet that is a dream. He was professional from the get-go, polite, and very clean with his work and clean-up.
Karen K.
For many years I have used Roto Rooter Meridian to solve my many and sometimes very serious plumbing problem. This morning (12/22/14) I called around 11:00 am and they were at my home a little after three. They are efficient, honest and very knowledgeable and have the latest equipment available. I highly recommend them.
Ruth
Our technician Cole was very thorough in assessing the problem we were having and gave us a range of options to address our needs. He was prompt, courteous and solved our plumbing problems. Highly recommend this Roto-Rooter and Cole's boss should be pleased!
Pamela S.
I had ROTOROOTER of Meridian help me get my sewer pipes replaced after a clog in the main sewer pipes caused an inch of nasty water sat in both of our bathrooms. I had spoken with Keith two weeks before, he had given at my request a second opinion on a different plumbers qoute to replace our failing sewer pipe.Keith gave a written quote after he showed and explained what needed to be done, two weeks later Keith and David came to my home and completed the work just the way Keith promised. I would recomend this team of professionals to anyone , anytime. Thanks ROTOROOTER of Meridian you came to Caldwell and reminded me what is in your name: polite, honest dependable sevice.
Todd
We live in the North End of Boise in an older home; the house has been restored to original condition and has many older plumbing fixtures that need to be maintained. David from Roto Rooter is very helpful; does a great job, always on time and when I mentioned that I had a problem getting hot water upstairs, he suggested a very cost effective solution. He recently rebuilt a sink faucet; 2 toilet insides; replaced a shower cartridge and installed the hot water manager. Now I have hot water and will save money. I will use Roto Rooter for all my plumbing needs!
Karen M.
Service man Mitch came in, explained my options, went to the truck, got his equipment and eliminated my problem in short order. Well done!I have always had good success with this company.
Robert
Chris showed up in a very timely manner from the time we called and was able to fix all of our problems efficiently. All needed parts were on hand. We are extremely satisfied and would use Roto-Rooter again.
Rick A. | Boise
Your technician, Bill, was EXCEPTIONALLY good. He was on time, polite, knowledgeable, and very thorough. He repaired a couple of little things that we were unaware of for us just because they needed to be done Give that man a raise!!!
Gary B. | Boise
I'm used to handling household issues myself but I knew when I needed a professional and roto-rooter was the first call and he quickest to respond. Doc #131 was the most cooperative and confident individual available who was willing to go the extra mile no matter what to make sure my family had water. I recommend roto-rooter any day, any time, 24/7!
Jacob L. | Boise
I'm used to handling household problems and restoration myself, but I knew when I needed a professional, and when I called roto-rooter they were they quick to respond. Doc #131 was the best and most cooperative and confident individual available to be willing to help till very late in the night to ensure my family had good running water. Recommend roto-rooter any day, any time, 24/7!
Jacob L. | Boise
Bill, our plumber, was great. He was super informed about the issue and how he would go about fixing it. He answered all our questions and did a great job explaining the work he was doing. Finally, after 2 weeks we have a flushing toilet again! Bill came yesterday and did an extremely thorough inspection (the camera view thru the pipes was neat!) and today he came and did the work. Everything went smoothly and we are very pleased. Thanks Bill! Thanks Roto-Rooter!
Autumn B. | Boise
Bill did a great job. Arrived sooner than scheduled and got our disaster in the main drain fixed. He also scoped out the rest of the line with his camera and gave us some great info about our outside main line. Thanks Bill
Noel H. | Boise
Kace was very professional and walked me through every step. It is nice to see an honest personable techician, a great experience compared to the local electrician I had the unfortunate pleasure of cleaning up after. He-Kace always cleaned up after himself and tolerated my kitten like a champ. He also had a helper I believe Tyler and he was just as good as Kace, thank you for exceptional service.
Laura E. | Boise
Mitch Cope was fantastic. He arrived on time, did a great and very through job. I would highly recommend him.
Mark U. | Boise
Tyler was knowledgeable and professional. I'm very pleased with service which included examining the line via camera, and with the six month guarantee, I know I won't have to worry that this was a short-term fix. I will definitely use Roto-Rooter the next time I need plumbing services and will recommend them to friends and family.
Kerri M. | Boise
I was very happy with service,and the follow up call letting us no time of arrival.the guys were professional,honest,and very good about showing what they found and answering any questions
Bo g. | boise
Tyke was very friendly and knowledgeable. Performed his job with efficiency and care. I will definitely call Roto-Rooter if I have to in the future.
Alfredo M. | Eagle
The upstairs toilet was running slow. A plunger wasn't getting it done. First time for everything. In addition to that the two drains in our bathroom sinks were draining very slowly. So I read some reviews and made the call. Brian, our technician came out and he was great. Nice fellow, enthusiastic and wore the booties! He listened to the story, took a look and gave me an estimate which I approved and he got right to work. About 90 minutes later everything is running just fine and the sinks never drained this well. There isn't a lot you can say to gush about getting plumbing worked on, but I know this, I'm glad I called Roto-Rooter and got things fixed quickly and professionally.
Michael S. | Boise
Bill quickly found the problem, and fully explained what the job would entail and also the cost. He kept us informed throughout the process. Bill is a very polite and considerate young man. We will definitely call Roto Rooter in the future.
Lani D. | Boise
I have a 6,500 square foot office building with 4 major tenants. All the toilets in one of the bathroom backed up. You can imagine the inconvenience to the tenants as well as their customers. I called Roto-rooter and they were on site within 1 hour. Keith, the technician, assesseed the situation, looked in the crawl space and determined the best course of action. Within an hour he had all the toilets draining properly. He also recommended some preventive measures for the future. A+. Thanks Keith.
Juan o. | Boise
TYLER AN EXCELLENT EMPLOYEE ,AND DID A VERY GOOD JOB AND WAS VERY HELPFUL.
Martin D. | Treasure Valley Boise
On Sunday December 14, 2014 Tyler Larson (${esc.hash}113) came to our rescue. We had a clog in our main sewer line and another company had tried unsuccessfully to unplug the line on Saturday. When Tyler appeared he immediately gave us confidence in your company and in the fact that he is a professional who could succeed where others had failed. No bragging - just quiet professional confidence. Tyler did a great job for us and we are grateful for his help. We plan to use your company (and Tyler) for all of our future projects. Thank you so much for the help that you provided to us when we really needed it.
Mike B. | Boise
Tyler was great. I sure wish he would have told me that I could have gotten a ${esc.dollar}20 off coupon on the internet, though, wow that would have helped me a lot. I'm a widow with a lot of bills right now.
Norma B. | Boise
Service with a smile! RotoRooter replaced our roof drain last week and did a great job! They quickly did the job and cleaned up everything. They worked long hours and always smiled. We definitely recommend them!
Cathy T. | Boise
I called about my kitchen sink but remembered that the bath tub was draining slow. He fixed both within an hour. Very nice guy!
Tracee K. | Boise
Garret was our tech, and he was wonderful. He arrived earlier than he said he would, explained all our options, and got right to work. Job looks good.
Kathy B. | Boise
Scott was the BEST plumber I've ever had. I would recommend him to anyone that needed a plumber. He was polite, courteous, and professional.
Jessie T. | Boise
Chris and crew are the best in town.
Patty C. | Boise
Keith Braun ${esc.hash}056 was very helpful, knowledgeable and courteous throughout the entire repair process. He is to be commended on his excellent customer service and professionalism. Having worked with many trades people over the years my wife and I were very impressed with his excellent and broad based skills. He is a valuable asset to the Roto-Rooter company.
Robert W. | Boise
I called about my kitchen sink but remembered that the bath tub was draining slow. He fixed both within an hour. Very nice guy!
Tracee K. | Boise
Plumber Bill Millward arrived to fix my clogged sink the same day I called for service. He and his partner were very efficient and had the problem solved within an hour. His manners were very professional and I felt good that his service has a 6-month warranty.
Sandra H. | Boise
Keith Braun ${esc.hash}056 was one of the two technicians that provided us with great service. We received a call stating that they would be late because of truck issues, they arrived during stated time, quickly surveyed the situation, began working, efficiently, completed the job and even removed his shoes before entering the home to finalize the paperwork and explain the job. We regretfully did not provide them with our ${esc.dollar}40 off coupon. Less than 48 hours later we spoke with Steve by telephone about the coupon and he stated that they would not honor the coupon. It would have been beneficial to us if they would have honored it as we are on a fixed income, I'm 83 and a two-time cancer survivor.
Ralph R. | Boise
Service tech came the same day. Performed the serviced needed quickly and the job was done well. He listened to my issue and explained what and how he could address the issue. Job was done well!
Saliesh P. | Meridian
We had Mike and Mike come to our home 6/9/15 to unclog a blockage in corrugated drain piping running from from a downspout to the back end of the property. They efficiently hydro blasted the dirt and debris in the line so that flow was restored. Following this they used a drain scope (TV) to determine if there were problems in the line that slowed flow. They identified 3 bad sections using the camera and then pinpointed the blockage with a sophisticated scanner. the blockages were then identified with a marker which will make it easy for the landscaper to dig up and replace the damaged sections. The guys were great to work with! Paying a bit more for the tech approach allows us to more efficiently identify and correct the problem, hopefully once and for all. Thank You! Roto Rooter has the tools needed for this sort of work. They are efficient and honest
David K. | Garden City
Tyler was very efficient and timely in cleaning a clogged washing machine drain. Unfortunately it led to backing up another connected line to the kitchen sink the next day, which he warned me might happen. But the good news was he came to my house within 30 minutes of my call, fixed the other drain at no extra charge and I was still able get dinner done - totally together.
John M. | Boise
Dependable, with a quick response time
Ron K. | Boise
We had a clogged kitchen drain that we couldn't clear. Brian came out and had to use a power auger to clean it out. He did a fantastic job! Very knowledgeable as he gave us great information on how to maintain our drains as well as the garbage disposal. He demonstrated a positive attitude, great conversationalist and I'd welcome him back into my home anytime if we ever needed work done again. Thank you!
Jeanmarie M. | Boise
The technician that serviced our need was extremely qualified and very, very courteous. You should consider him to be a good representative for Roto-Rooter.
JOYCE J. . | BOISE
The tech was very nice, and even called back to make sure everything was going good. Way above the call of duty Thank you so much
Julie L. . | Kuna
David was very friendly and conversational on what the problem was, how to fix it, and what i should do. Great job!
Troy V. . | Meridian
David Crowder performed excellent timely service. He was very professional, informative, and helped me choose an appropriate replacement waterheater. I will definitely recommend him to others, and request him specifically if I need a plumber again.
brian v. . | payette
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