Bend, OR Rate location (25 Reviews) Call Now 541-312-5235

Roto-Rooter Bend, OR: Customer Reviews & Testimonials

When you need experienced plumbers in Bend, OR, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Bend, OR

Came out quickly over the weekend. Friendly and efficient. Solved the problem.
Nicole W.
Rocky and his partner (didn't catch his name) were at my house right after I called Roto-Rooter. They were fast, clean and efficient and fixed my clogged shower. I am so impressed with the service and the fact that I get a six month guarantee on the drain. If it clogs in that time, they will come out again for free! I wish I had been using Roto-Rooter all these years.
Heather M.
OMG We've been walking around with our noses plugged for almost a week. It finally occurred to us that maybe our toilet had become disconnected from the sewage line (long story), so we called Roto-Rooter. A guy came to the house within an hour of my call, bravely squeezed through an unreasonably small crawlspace (another long story), and found not a cesspool (thank goodness!), but a dead possum!! The fee was seriously the best money I've spent all year. In fact, you couldn't pay me enough to investigate such a foul odor in such tight quarters. I have no idea what this incredibly brave roto-rooter guy gets paid per hour, but he deserves a raise. Plus an all-expense paid vacation to somewhere that smells lovely to make up for what he had to endure today. :-)
Toni K.
We had an issue where we needed to have our "sewage grinder" inspected. I never even knew we had one let alone what one was. We called other companies in the area and many asked "Sewage grinder?". Roto-Rooter knew exactly what it was and that many homes in our sub-division had one. They took care of it immediately. They were very courtious and showed up when they said they would. Very professional.
Jimm B.
The work was completed promptly and efficiently. The service person was polite and friendly. Great Service
Carole K.
Lance(plumber) and Jeannie(Office Mgr.) were very accommodating with having several plumbing issues related to nominal(huge to us) home improvements including: the re-connection of 3 bathroom sinks [vessels! -delicate&problematic-to-stop-drain-pipe-leaks, but elegant/super-functional], two toilet replacements (Lance recommended Champions, and they've been fantastic, as well as very! water-efficient), and the replacement of our kitchen faucet per Lance's informing us of an outstanding sale on a high-quality faucet (which is so good, even with our somewhat limited available plumbing, it's likely to negate the need for a sink replacement for potentially years). Lance also readily improved our under-sink water-lines with fast durable shut-off valves. Between he and Jeannie, Roto-Rooter pleasantly saw all our plumbing issues handled magnificently from start to finish.
Thu-Minh&Guy W. | Bend
Great service and the representative was friendly and went over all the work he did to repair issues and provide upgrades! Glad to have such a wonderful resource in my area.
Suzanne Z. | Bend
The Customer Service Representative that I spoke with over the phone was courteous and helpful and I was able to get the technician out in about an hour. The technician who came out was very courteous, friendly, and helpful. I appreciated his advice on good drain maintenance. He offered me a discount, which was also greatly appreciated!
Susan B. | Bend
We had Lance from Roto-Rooter out to install a new sink.  He came right out and did a wonderful job for us.  He was thorough and very pleasant.  He also took the time to help my husband locate the water shut-off for the house.  I would definitely hire the company again without a second thought.
G. P. | Bend
We were very happy with our Roto-Rooter experience.  They were able to schedule as right away in our emergency situation.  Our system needed a lot of work, and Chris was very knowledgeable and helpful.  We would highly recommend Roto-Rooter and will definitely call them again.
Mark B. | Bend
Extremely fast! Very courteous, professional, and got the problem solved. I definitely recommend the Eugene, OR Roto-Rooter
A Yahoo User
Very fast service, I called for my rental property and they were there within an hour, and got the job done right away! I always call Roto Rooter for all my plumbing.
A Yahoo User
Wonderful service and very prompt. Love their six month guarantee on their service. Quick problem solving and fair prices. I also enjoy that when I scheduled the appointment I knew the name of the plumber coming.
A Google User
We really needed a plumber fast in the Eugene area. Roto-Rooter came the same day each time I called them. We have needed service three times in the past few months and each time the plumbers were very professional and got the job done well every time. I would definitely recommend Roto-Rooter for anyone that needs fast plumbing service done.
A Google User
My experience takes place in Eugene. The plumber Aaron was here so fast I couldn't believe it! I guess after patiently waiting for my husband (who is NOT a plumber might I add) trying to fix our clog for 2 days, Aaron was a welcome sight to see... It was like in the commercials where you hear that noise like angels..... Aaahhhhhhhh! No really we were both so happy to see him even tho it was a disaster in our home. Didn't take him long to fix our clogged drains. I really figured it was going to cost much more than it did, so I was very happy with my bill considering all we had been through. He was kind, cleaned up after himself and very nice :) We also got a guarantee, never thought that was something that was offered (nice surprise). I can tell you this, if we ever have another problem, Aaron at Roto-rooter we will be calling! Thank you again
A Google User
My job is as a General Contractor and was very impressed with the service I recieved from Roto Rooter. I got an honest assesment of the situation that I would have had to pay a plumber additional money to get the same report. Their employee called back instantly on a saturday when no other firm in Eugene did. They were onsite within an hour and solved my problem. Prices on the weekend were the sama as others weekday price. All in all a great experiance on a not so fun subject. I truely appreciated the time the tech too to walk me through the drainfield issues.
A Google User
Best plumbers in town, Eugene, OR.....thank you for coming out so quickly to unclog my sink, I thought I'd have to wait forever, but you were here within an hour - YOU ROCK!!!! Service was professional and completely done to my satisfaction. Thanks
A Google User
Lance came out on Mothers Day when we were unable to get water in the house. He was happy, helpful and discovered quickly the problem was with our water filter on our water softener system. What a great guy and we had full confidence in his work. Will call him again if ever needed.
Martha M. | Bend
Always professional and excellent to work with.
Jeff L. | Bend
I called on Saturday when I had a plumbing problem and my toilet was backed up. This service representative was not only terrific as far as Plumbing but he was polite and very prompt. It was probably the best plumbing service I ever had. I would definitely recommend them. Richard Spears Bend,OR
Richard S. | Bend
I just submitted a review on this (RR's) website and was prompted to do likewise on Google, but have not because I don't want my full name used there, and I don't see a way to avoid that. I'm not a member on the other sites. One question: I'm a senior but don't believe I was offered that discount when I was billed and paid. Can I receive it retroactively?
Linda M. | Bend
I had a true emergency: bathtub, shower and 2 toilets refused to drain and were full to overflowing – a horrible mess! Kevin came out exactly when promised and soon determined that the problem wasn't, thank goodness, with the main line from house to septic tank, nor with the tank, but with roots blocking the drain lines. He rearranged his schedule to be able to clear them the very next day, kept me advised every step of the way, and made doable recommendations for ongoing maintenance of the system. This all wasn't cheap, but you get what you pay for and the prompt, thorough, efficient (and even empathetic!) service I received was well worth it. Kevin is an asset to the company and I am happy to recommend him and Bend Roto-Rooter.
Linda M. | Bend
Prior to Thanksgiving we had problems with our toilets backing up and water backing up into the bathroom tub. The first Tech Sky was here and cleared the problem. Several weeks later the same problem occurred. Again Sky fixed the problem this time he also sent a camera up the sewer line and found several issues. The next Tech Kevin came out to resolve the issue of two breaks in the sewer line. He did so in the most professional manner as a result of Kevin's excellent skills and professional abilities he located the two breaks, guided the landscaper during the removal of the backfill and expelled the corrections that were required to replace the backfill when the pipe was repaired. Both Tech were excellent and Kevin went the extra mile to make sure the job was done correctly. Lee
Lee L. | Bend
Every interaction I had with the Roto-Rooter team exceeded my expectations once again! From the scheduling with Amber in the office to the efficient and professional resolution to our plumbing issues by Lance, I was once again shown superior customer service!
Lesli C. | Bend
Lance was terrific! Great demeanor and extremely knowledgable!
suzanne s. | Madras
Don Sherwood
Manager
541-312-5235
Address
Google+
61533 American Loop, Ste 12A
Bend, OR 97702

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