Akron, OH Rate location (62 Reviews) Call Now 330-860-9883

Roto-Rooter Akron, OH: Customer Reviews & Testimonials

When you need experienced plumbers in Akron, OH, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Akron, OH

With two drains blocked we were really in a bind. I called late in the evening and your man was at our house first thing in the morning. He was quick and neat explaining everything that needed to be done. The work was done long before I expected and everything was clean and back in place. we are very pleased with your work and will be calling in the future when problems occur.
Mike T.
It went perfect. They did what they said they were going to do. They left it clean and they came out the next day and hyper jetted it. It cost a little more for that. I would use them again.
Jason B.
great job fast and easy
Gavin M.
Kitchen drain was clogged. The plumber was at my house in less than 30 minutes and was finished clearing the main drain in less than an hour. I will call them again!
Ray R.
I want to thank Rob from the stow office for replacing our water heater. After a long week of getting the run around from another plumbing service and HSA they came out an hour after I called them and were done in less than 2 hours. Thanks for the speedy turn around. It is very nice to take a hot shower in my own house for the first time in almost a week.
Andrew V.
The fellow that came out was very knowledgeable. He was enthusiastic with hat he was doing. He was excited to show my husband what he found. He treated it and had it in control.
Keith R.
Had small gas leak from dryer and needed the supply line secured. He was fast and efficient doing work.
Bridgett H.
I've used Roto Rooter in Stow three times now- once for a flooding emergency, once for an issue with whining pipes, and a third time to replace a toilet that was causing the whining pipes. I could not be happier. The technician, Derek, who came all three times was so friendly, professional, knowledgeable, and helpful (and was always on time!). The reason I called them twice after the first visit, to come all the way to Hiram from Stow, was because they were so good.I don't call anyone else for plumbing issues on my house but these guys. Highly recommend!
Amanda H.
I've used Roto Rooter in Stow three times now- once for a flooding emergency, once for an issue with whining pipes, and a third time to replace a toilet that was causing the whining pipes. I could... 
Amanda H.
Derek & AJ were great! Professional, funny & QUICK! I think they were in & out in about 1/2 hour.
Kathy H.
Desperate, that's what I was at around Midnight with a sump that quit working during a downpour! Brian came out around 1:15 AM, driving about 45 minutes to replace my sump and essentially save my basement and my sanity. I am a new customer, and will be a repeat customer for sure!
Jack J.
new faucet in a powder room, that was too difficult to do on my own due to space. They were on time, and very professional.
Michael N.
Josh was very professional unclogging my basement floor drain within an hour despite some challenges arising from a somewhat unconventional drainage system that drained into a very deep footer drain. Great job !
RICHARD B. | Akron
AJ was pleasant and fixed the problem quickly!
Melissa b. | Akron
I was very happy with the service and having a reliable company to count on. This is the second time I have needed service and used roto rooter.
Kelly W. | Akron
We called late afternoon about a water leak and was told someone could come out and give us a free estimate even though it was late. The tech was out within the hour and made sure the leak was secure until he could return the next morning to do the repair. We knew upfront what the charge would be and appreciated that there were no hourly charges. Matt did a fine job and was considerate and personable. We won't hesitate to make Roto-Rooter our first call in the future.
Phil & Linda M. | Akron
We have used Roto Rooter for 10 plus years. We have always been satisfied with their work.
michael b. | Akron
Service was provided on time as stated. The service man that came out was very informative and professional. Would not hesitate to use in the future.
James W. | Akron
Called and you were here in 20 minutes! Very happy with service!
Kathy J. | Akron
Great job. Very professional. Outstanding Service.
Jim O. | Akron
Fast, quick service!
Janel C. | Akron
Thank you for the fast service. Great job.
Robert O. | Akron
Came promptly and on time. Handled the problem without disrupting the kitchen Very courteous and good service.
Joe H. | Akron
I was very pleased. He was fast and thorough . My drain is working beautifully . I won't be afraid to call next time. Thanks so much!!!
kathleen m. | Akron
Awesome job, went really fast, they were at my house 14 minutes after I called for the job done. The tech was very nice and did a great job with the repair and also letting me know exactly what's going on. I would definitely call roto rooter again and I'd recommend them to anyone
Ben C. | Akron
The repairman was very professional and explained our options to us and completed the job in a timely manner. We were very pleased.
Ethel O. | Akron
Timely visit shortly after calling for appt. Friendly and thorough and cleaned up mess around plumbing problem.
Ileen R. | Akron
He was very prompt and mindful of my property. He was very good. He knew his job and did it well. I would use you again. Thank you.
sally b. | Akron
I was extremely pleased with the service and the fee. Within 1-1/2 hours from the time I first called the job had been done. The bathroom was left clean. Great job Roto-Rooter
LINDA C. | Akron
I called on a Friday morning, and within two hours I had a serviceman (AJ) at my house, ready and equipped to locate the sewer problem and begin correction. AJ was personable, pleasant, competent, and allowed me to watch and ask questions throughout the procedure. He explained each step completely, in words I could understand, and outlined what he could do to clear the sewer line (badly clogged with roots and sludge). I did not expect anyone to even show up on a Friday, let alone do the whole job in one day. I thought someone would look at what needed done, and then would schedule a day to come back to do the work. When AJ said that a water jet would be needed to clear the line, I asked when he would be back with the equipment. He said that my job was his "top priority," and he would be back to jet out the line as soon as he could go pick up the equipment. That made me feel as if fixing my problem was important to him--a good feeling. Once the job was completed, AJ cleaned up the area in which he had been working. All around, it was a very positive experience: quick response, competent serviceman, quality resolution (and timely!) to the problem. My thanks to AJ and the Roto-Rooter crew.
Lois L. | Akron
The gentlemen was very nice and didn't dilly dally, would call again, I've used you before
Deborah W. | Akron
A.J. was terrific in handling my needs. Just great.
Everett S. | Akron
Brian arrived on time, spent time explaining options, and worked tirelessly to resolve our problem. Even though our problem was more serious than he could handle, he explained the problem and the potential resolutions in detail. I would recommend him to anyone needing service.
Mark H. | Mogadore
The workers were very professional and courteous.
Carla Y. | Akron
AJ did a great job clearing basement drain and meticulously deduced problem with storm drain system. Thanks.
Mick H. | Akron
AJ was very helpful. Pointed out the problem with the drain and, explain what caused it. He got the job done, plus made us aware of fixtures that need attention. Thank you AJ Thank You Roto Rooter for great plumber who knows his job.
Stephanie A. | Akron
i needed a repair on my toilet at one in the morning i called roto rooter and left a message . brian called me in five minuets .he came out within an hour and done the repair.i have called roto rooter many times in the past and will do again in the future
sam l. | Akron
Brian always does a fantastic job! He turns a bad situation into a good situation each time. Nobody likes plumbing issues, but Brian is always a pleasure to work with. He is very knowledgable and always professional. He is s great asset to Roto-Rooter.
Brooke K. | Hiram
I was reluctant to call such a "commercialized " name with an emergency, I figured that I would get lost in the queue on the 800 line. In fact I had exactly the opposite experience. I was told to wait for a call from the technician which came immediately after hanging up with the coordinator. My hot water tank had gone out at my rental property and I wasn't sure what to do late night on a Saturday. Matt assured me that he could handle it immediately if I needed him to, or he would be out first thing in the morning. The charge was no difference after hours/weekend service. As my renters were all secure and Matt walked us through shutting down the water, we waited until morning. I thought he probably won't call/show like I read on all the reviews about the competition, but he called me exactly 9am as he said he would. I met him, he told me all he needed was a payment and permission inside and he had it from there. I figured I'd waste a day or two trying to get this resolved for my tenants but not at all the case! They may be a fee dollars more but I made one call, met one man and wasted no time trying to set this up and get it fixed. My renters were elated that they spent only about 5 waking hourshours without hot water. Nice job-and kudos to Matt for such great service when he could have easily walked away and left me in the hands of the next guy on duty!
melissa l. | Akron
The man was very polite and a very hard worker.
Shelia S. | Macedonia
Very prompt, polite, informative and efficient service call. As no full blockage of backyard drain, condo management feels nothing further needs to be done for now.
Lucy K. | Aurora
AJ, our service technician, was very diligent in his mission. We couldn't have been more pleased with the outcome. His perseverance saved us what could have been a lot of problems in the near future.
Bill F. | Akron
Brian was very professional and polite and answered all of my questions.
Jamie B. | Streetsboro
Great service! Very professional (both phone rep and actual service rep).. Came out much faster than I expected.. explained problems, worked very hard to repair. Thanks!
Judy G. | Clinton
1/8/2015 The Service man AJ analyzed the problem and had it repaired in rapid time. I'm glad I called Roto-Rooter.
William K. | Northfield
My technician's name was Brian, and I had the best experience with a contractor I can remember. Brian was knowledgeable, helpful, and mostly - interested in helping me solve my problem. Before we even got started, he explained everything; the options we had to fix the problem, the likely reasons for the problem, and we settled upon a course of action before one piece of equipment was off the truck. There were no surprises or gotch-ya's, and the entire experience was absolutely great. Would highly recommend Roto Rooter, and would highly recommend Brian to anyone.
Robert S. | Akron
I was relieved that Roto-Rooter resolved the problem. You have earned a loyal customer!
Mary Ann V. | Macedonia
And I thought you just cleared drains.....how wrong I was. You are my new favorite plumbing service! You were polite, punctual, tidy, efficient, honest - well done! Kuddos to Derek Eller - he did a fantastic job!
Kyla E. | Hudson
Everyone I spoke with at Roto-Rooter was very polite and respectful, I thought the charge was reasonable with no up charge at the end. The Plumber was Robert Bumbardner who did a fine job. I would not hesitate to use this company again.
Gerald M. | Barberton
Rob showed up on time and did a very thorough job of getting the footer drain cleared of roots and sediment. He ran a camera through the drain, identified the problem areas and made as many passes as needed with the nozzle and camera to make sure it was clean. This is the fourth or fifth time this drain has been cleaned since I've lived here but it's the first time I've felt that it was done right.
David D. | Aurora
Brian F. | Macedonia
I needed an expert to come out and perform an evaluation on my drainage issues. Called several places and no one was available. Roto rooter was able to come out on short notice and performed the job admirably with highest professionalism and with the latest technology and tools. They spend over an hour in the sub freezing temperature fixing the problem. Thank you to Robert and Scott. Money well spend. Will most definitely use these guys again in the future.
Alan K. | Twinsburg
Your Techs. were very knowledgeable and professional .
Douglas W. | Streetsboro
Derek was prompt and professional! The overall experience was much easier than expected.
Amanda P. | Stow
I don't like having my credit card info just written down on a workorder, It would be much more secure to have your technicians call into the office and have them run the card. Other then that they did a great job!
Dennis O. | Norton
I was very pleased and would highly recommend your company to anyone!
Camilla s. | Akron
The service man was very friendly and professional. We will definitely use your services again if needed.
Jeff And Dawn G. | Stow
Roto-Rooter serviceman was at my home within 45 minutes of my original call, on a Saturday afternoon. Cleaned my main drain within 20 minutes..........extremely satisfied.
Linda H. | Mogadore
James did an outstanding job, was not an easy one and he stayed within the amount he quoted to us...thank you James
Vincent t. | aurora
Just wanted to tell you how hard your employee, James, worked on getting my kitchen drain going again. Crawling into a small entrance to a crawl space many times and spent hours working very hard on a BIG problem. Your company should be very proud to have such a professional, hard working employee and he should be recognized. I would always recommend your company highly. Keep up the good work.......A pleased customer, amb
Adrienne B. | Macedonia
I was very impress how hard Brian worked to open the drain in our basement. The water is going down much better now. I am very happy we made the right choice to call Roto Rooter. We for sure will recommend to any one wanting reliable hard workers who get the job done.
Robert B. | Akron
I had an emergency water leak in my basement at the main shut off valve. Called and technician showed up earlier than expected. Work was completed quickly and the tech even hung around once the water company arrived to make sure there were no additional problems with the repair. Have had great luck with root-rooter. Would definitely recommend.
Russell Z. | Akron
Scott Krogman
577 Miami St
Akron, OH 44311

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