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Roto-Rooter Plumbing & Drain Services

Manager:

Phone:
513-631-2525
Address:Cincinnati, OH

Roto-Rooter plumbers in Cincinnati provide full service plumbing maintenance and repairs and clogged drain cleaning, 24 hours a day, including toilet repairs. Roto-Rooters Cincinnati plumbers offer residential and commercial plumbing services that customers depend on for all of their local plumbing needs.

Trusted and recommended since 1935, Roto-Rooter is the premier provider of plumbing and drain cleaning services in Cincinnati, OH. Homeowners and businesses depend on Roto-Rooter 24 hours a day, 7 days a week. Our specialty is emergency services. We stand by our estimates and guarantee our work. Your call will be answered by a trained customer service representative who will handle your request quickly and schedule service at your convenience.

Customer Reviews

Roto-Rooter 4.9 out of 5 based on 96 ratings. 96 user reviews.
Roto-Rooter
  5 Jun 18, 2013 by
If I cant get an amateur to fix it, Ill call Roto-Rooter. The technician was prompt, quick, professional.
Roto-Rooter
  5 Jun 16, 2013 by
Even though there was a wait, your company was very busy, your tech was polite, explained everything clearly and resolved the issues in a satisfactory time from. I was very pleaseda and will use Roto Rooter again.
Roto-Rooter
  5 Jun 14, 2013 by
The technician/plumber was on time, friendly, helpful, fast and efficient.
Roto-Rooter
  5 Jun 12, 2013 by
My technician was very friendly and told me up front all concerns he had about my issue. He was able to talk me through my options and assist me in selecting the best choice. I would ask for him, by name!
Roto-Rooter
  5 Jun 12, 2013 by
We have been a customer of Roto-Rooter for quite some time and have used them for problems both inside and outside the home. We keep coming back because of the fast service we receive from their qualified technicians. This week it was the replacement of a 24 year old water heater. We have had several different technicians through the years but this time we requested a particular one, Louis, as he has helped us in the past. Louis is very knowledgeable of plumbing, his overall customer service is exceptional and he is professional at all times. We definitely will be back again when needed.
Roto-Rooter
  5 Jun 11, 2013 by
I really liked the service technician -- He seemed very experienced and was very articulate and helpful. Well see how the drain holds up during the next heavy rain.
Roto-Rooter
  5 Jun 10, 2013 by
Chuck was an outstanding service person. Explained things thoroughly without making me feel dumb!
Roto-Rooter
  5 Jun 10, 2013 by
Our technician was great!
Roto-Rooter
  5 Jun 09, 2013 by
Excellent service. Came in a very timely manner and on a Sunday
Roto-Rooter
  5 Jun 09, 2013 by
Technician (damien) was very professional, prompt, explained everything, and very efficent in his work. would definitely use and recommend roto rooter again
Roto-Rooter
  5 Jun 07, 2013 by
Andy was very professional,
Roto-Rooter
  5 Jun 07, 2013 by
I was very satisfied
Roto-Rooter
  5 Jun 05, 2013 by
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Roto-Rooter
  5 Jun 05, 2013 by
Called and was give an appointment the next day and was asked what would be easier for me...what a nice change! the service was quick and detailed. very well done:)
Roto-Rooter
  5 Jun 03, 2013 by
Very well pleased
Roto-Rooter
  5 Jun 02, 2013 by
The customer service provided by Clayton our service technician was excellent. I felt that not only did he care about doing a great job but he also cares about his customers. I will call roto-rooter again if needed and will also request him again to be the technician. Job well done!
Roto-Rooter
  5 May 31, 2013 by
Our technician was professional and very polite. He was determined to fix our problem and he succeeded. He answered all of our questions without acting like we were annoying him with all the questions. Thank you so much!!
Roto-Rooter
  5 May 30, 2013 by
Drain in tub clog. Now its unclog and drain great
Roto-Rooter
  5 May 29, 2013 by
I was told the job wasnt completed until I was satisfied and I was. From extra care to make sure there wasnt a mess, clean up afterward, and the no hurry do it right and test it satisfaction, I knew the problem was gone and I even got a warranty that it would be gone. Awesome.
Roto-Rooter
  5 May 29, 2013 by
Called for a slow drain in tub. Problem fixed.
Roto-Rooter
  5 May 29, 2013 by
Kevin was top-notch. Nothing but great things to say about Roto-Rooter. I will definitely be calling you with any future plumbing needs. A+ Service!
Roto-Rooter
  5 May 25, 2013 by
The appointment phone contact, Casey, was excellent. She listened, understood and got the details correct. Plumber John was amazing! It actually took two efforts to clean the drain and he did so with NO Complaints. He was patient, understanding and cleaned up the area when leaving. He also suggested the product to use for preventative maintenance. We have that and scheduled a reminder to ourselves to use the product.
Roto-Rooter
  5 May 25, 2013 by
Everything was great. They were prompt,courteous,and what can I saymy drain is clear.
Roto-Rooter
  5 May 25, 2013 by
My Technician, Will, did an amazing job. He was very professional and personable. He was able to clear out a large mass of roots that had grown into my houses drain and provided means to investigate the problem with a follow up visit from Roto-Rooter. While he was here, be was very conscious of keeping everything as clean as he can and he worked quickly and efficiently. He was also a joy to talk with and keep company with while he performed his job. The only improvement I can suggest, when called to request service, I was told someone would be out within the hour, but the wait time was 2 hours and 15 minutes. This was not a huge deal with me, but the dispatchers/phone receivers may need to give a little more range in expected arrival time.
Roto-Rooter
  5 May 22, 2013 by
The gentleman who came out was very knowledgable and extremely friendly. I couldnt be more happy. I was also pleasantly surprised by the total bill.
Roto-Rooter
  5 May 22, 2013 by
Technician Kevin and Brandon did excellent work and fixed my drain problem. Thank you.
Roto-Rooter
  5 May 22, 2013 by
Dave did a great job with little mess and explained everything
Roto-Rooter
  5 May 21, 2013 by
We called RotoRooter at 8am and Aaron (the serviceman) arrived around 10:30 am. Kitchen sink was stopped up and he advised us what caused the problem and what he could do to correct. He was very thorough, efficient and professional.
Roto-Rooter
  5 May 21, 2013 by
Our service tech was very knowledgable and friendly. I had a back-up in my stationary tubs from the kitchen. Knowing that the clog was under the basement floor, I expected the job to take quite a while. The tech was done in about 15 minutes. Excellent job!!!
Roto-Rooter
  5 May 20, 2013 by
Technician was very intelligent and skilled. He solved the problem with hard work and perseverance.
Roto-Rooter
  5 May 18, 2013 by
Had a problem with leaky bathroom sink...technician arrived that same day, and only an hour or so after I called to report the issue. Dont see how this experience could have been any better. Extremely satisfied.
Roto-Rooter
  5 May 18, 2013 by
Technician very friendly and professional Explained everything he was going to do and after what he had to do
Roto-Rooter
  5 May 16, 2013 by
The guy did my kitchen drain has all the knowledge and explains very well.
Roto-Rooter
  5 May 15, 2013 by
I cant say enough...positive experience from beginning to end! Great technicians who delivered. You all are GREAT!!
Roto-Rooter
  5 May 15, 2013 by
The service was fast but thorough and the workers were very nice.
Roto-Rooter
  5 May 14, 2013 by
The whole process was easy, online scheduling is awesome with three small children, I really appreciate that. They called to say they would be there before hand, showed up on time and were done quickly. Will was polite, answered questions. Would use again.
Roto-Rooter
  5 May 09, 2013 by
Chuck was the best service person that has ever been to my house for any type of repairs.
Roto-Rooter
  5 May 06, 2013 by
Chase, our service tech, was very helpful and friendly. I will ask for Chase again.
Roto-Rooter
  5 May 04, 2013 by
Curtis cares about his work and customers, it shows in the excellent job that he does. Very professional, knowledgable, courtious, and hard working. I am extremely satisfied.
Roto-Rooter
  5 May 03, 2013 by
Very nice-very kind to senior citizens-explained everything.great people and so helpful
Roto-Rooter
  5 May 03, 2013 by
Andy did a first class job.
Roto-Rooter
  5 May 03, 2013 by
I put in a request on-line and they were there the next day at that time. They were very professional and got the job done in a timely manner. I will call them again if i ever need a great plummer.
Roto-Rooter
  5 Apr 30, 2013 by
Technician was fantastic.
Roto-Rooter
  5 Apr 29, 2013 by
Great, friendly worker.
Roto-Rooter
  5 Apr 29, 2013 by
Clayton was great.
Roto-Rooter
  5 Apr 29, 2013 by
Chuck was awesome. He quickly identified the problem and had it resolved in under 15 minutes. I really appreciate his help and his professionalism. Thank you!
Roto-Rooter
  5 Apr 28, 2013 by
Very professional / friendly
Roto-Rooter
  5 Apr 28, 2013 by
Tommy was a very patient technician taking on a severely clogged drain. You are lucky to have such a man working for you.
Roto-Rooter
  5 Apr 24, 2013 by
Jason Hensley was very good tech. He is the best we have ever had come out to our location. We called on 4-22-13 and was told we would see someone with in two hours around noon but no one showed all day. Jason came out the next morning as was told he would the first of the next day 4-23-13 and did what we wanted. He went the extra mile. Would want to use him everytime we had a call out.
Roto-Rooter
  5 Apr 24, 2013 by
Very nice, professional and timely. Office people were friendly and called ahead of the appointed time to give and accurate arrival time.
Roto-Rooter
  5 Apr 22, 2013 by
Technician was very nice and efficient
Roto-Rooter
  5 Apr 18, 2013 by
I was very pleased with the service of Chuck 2341 technician. He was good,nice and solved the problem
Roto-Rooter
  5 Apr 18, 2013 by
The servicemen technician 2341/chuck was very nice and solved the problem. We want him next time
Roto-Rooter
  5 Apr 18, 2013 by
Jerry arrived on time, was polite,quoted me the hourly rate, quickly solved my plumbing issue, made the payment process swift and was outta there! Good job Jerry thanks.
Roto-Rooter
  5 Apr 16, 2013 by
THe gentleman was pleasant and prompt and went to work and cleaned the place very well. Told me everything he was doing
Roto-Rooter
  5 Apr 14, 2013 by
What a mess, Sunday afternoon all kitchen sinks were clogged. we called Roto-Rooter and with in a few hours we had Andy (our Tech) at the door. Professional as could be, cleaned up like he was never there and made what was a mess a nice experience. Thank you...
Roto-Rooter
  5 Apr 14, 2013 by
Jerry represented what we have come to expect from Roto Rooter over the past 20 years. Professional and a pleasure to have in our home.
Roto-Rooter
  5 Apr 11, 2013 by
A 2nd service man had to come to find a leak which was thought to be a broken pipe but was not. there is ceiling damage in basement gameroom and we are waiting for ceiling to be repaired. Steve who determined that it was a leak, not a damaged pipe was totally awesome.
Roto-Rooter
  5 Apr 10, 2013 by
Roto-Rooter responded to my request for service in a timely manner. A technician arrived well within the time frame stated, found and solved the problem right away.
Roto-Rooter
  5 Apr 09, 2013 by
Our problem was a tough one and it was edifying to see Curtis not give up or get frustrated. He was a real bulldog and was pleasant all the way through the service call. Hes a good man - you are lucky to have him and Im sure hes lucky to have him! God bless. Mike Kelly
Roto-Rooter
  5 Apr 08, 2013 by
Ron was really nice and friendly. I would definitely call him again.
Roto-Rooter
  5 Apr 08, 2013 by
Ron was really nice and friendly. I would definitely call him again.
Roto-Rooter
  5 Apr 08, 2013 by
Ron was really nice and friendly. I would definitely call him again.
Roto-Rooter
  5 Apr 03, 2013 by
Mark did a great job cleaning out the sewer and then cleaning up
Roto-Rooter
  5 Apr 03, 2013 by
Mike was an excellent man and helped and explained what he was doing!!
Roto-Rooter
  5 Apr 02, 2013 by
From first phone call to finish job, all very satisfactory.
Roto-Rooter
  5 Dec 25, 2012 by
Your field supervisor Tim Bussell followed up on our call on Chriatmas Eve morning - the city had turne doff our water due to leak on on property - and we were desparate. He understood our urgency placed all the right calls and twisted the right arms - to get our prpoerty surveryed for utilities and got an excavation crew to come fix our leak the work for which didnt finish until after dark Christmas Eve - we feel very blessed to have been helped by Mr. Bussell and the work crew of Mark Howard and Jason. Thanks to you all - you have earned our respect and promise of future work as needed and referrals. Mike Morger
Roto-Rooter
  5 Dec 19, 2012 by
I scheduled the visit through the Internet. They were there when I asked them to come to our house. This was the first time that I had use this method to schedule your service so I was impressed that they came at the time that I asked them to come.
Roto-Rooter
  5 Dec 15, 2012 by
All the people from Roto Rooter who came to acces our damages and fix our problem were very professional and answered all our questions. They all did great work and in just 1 day. We would highly recommend Roto Rooter to anyone and call upon them again if the need arises lets hope not no more problems Lol...They did a GREAT job. Thank you
Roto-Rooter
  5 Nov 30, -0001 by
When our main line backed up, I called Roto Rooter and was very impressed with our knowledgeable technician, Andy, and the incredibly fast service. I highly recommend them.
Roto-Rooter
  5 Nov 30, -0001 by
The whole experience was great.
Roto-Rooter
  5 Nov 30, -0001 by
When our main line backed up, I called Roto Rooter and was very impressed with our knowledgeable technician, Andy, and the incredibly fast service. I highly recommend them.
Roto-Rooter
  5 Nov 30, -0001 by
You guys are AWESOME!!!!! WIll recommend Roto Rooter to everyone I know!
Roto-Rooter
  5 Nov 30, -0001 by
When our main line backed up, I called Roto Rooter and was very impressed with our knowledgeable technician, Andy, and the incredibly fast service. I highly recommend them.
Roto-Rooter
  5 Nov 30, -0001 by
I was given a 3 hour window and they called back withing 10 minutes to say the tech would be there within 30 minutes, very satisfied. The tech, Jason Hensley #1795, arrived quickly, friendly and anxious to perform service. He informed me of each step, worked diligently to complete and cleaned the entire area very well. The tech was well educated and made me feel comfortable about his ability. He offered a suggestion for my landlord to pursue for future maintenance and offered a coupon although I obtained one off the internet. Very satisfied.
Roto-Rooter
  5 Nov 30, -0001 by
The service person arrived on time. He was prompt and thorough and HONEST! We will definitely use Roto Rooter again.
Roto-Rooter
  5 Nov 30, -0001 by
Was pleasantly surprised that the service tech. was available to come out so quickly!
Roto-Rooter
  5 Nov 30, -0001 by
Prompt service on a Sunday afternoon.
Roto-Rooter
  5 Nov 30, -0001 by
Called for service of clogged bath tub drain. Service was preformed within 2 hrs. Extremely satisfied with server and will use this company again
Roto-Rooter
  5 Nov 30, -0001 by
The tech was a very nice man and took the time to talk to my wife and I he answered our questions,he was kind and curtious and did a good job thank you
Roto-Rooter
  5 Nov 30, -0001 by
Received the service within 2 hours. will use Roto Rooter again.
Roto-Rooter
  5 Nov 30, -0001 by
After our main line backed up, I called Roto Rooter and was very impressed with both our knowledgable technician, Andy, and the incredibly fast service. I highly recommend them.
Roto-Rooter
  4 Jun 11, 2013 by
Great Job...Thanks
Roto-Rooter
  4 Jun 10, 2013 by
I love that there is no extra charge for what other companies would call after hours. My service technician arrived after midnight and didnt leave until after 2 AM, still gave me excellent service, and no extra charge!
Roto-Rooter
  4 Jun 04, 2013 by
The technician arrived later than was initially scheduled but they kept me informed via phone updates. When he did arrive, he was very friendly and explained what he was doing as he did it. He cleared the clog and then even fixed a leak under my sink before cleaning up after himself.
Roto-Rooter
  4 Jun 03, 2013 by
The first tech that came out was unable to loosen the clog and had to wait a few hours for the next tech. They didnt call and tell me when he was coming but he was able to loosen the clog with no problems. Not sure of the issues with the first tech but I was not impressed
Roto-Rooter
  4 May 30, 2013 by
I am glad rotorooter fixed my problem of having the basement drain backing up. however, my experience had a few setbacks. when i opened the door for the technician, he greeted me with ok, what did you do this time? he might have found it funny but it was a little insulting. after talking for a bit we found out that he had mismatched the notes for my service call with someone else -- he thought i had tried to snake out a drain and made it worse, while i didnt try anything, i just called rotorooter. also, during the visit he kept asking about other parts of my house, toilets, sinks, etc, and it seemed like he was trying to get me to admit more problems so he could charge me more money. also, he saw i had litterboxes in the basement for our 2 indoor cats, but propped the back door open to bring in his drain snake without even letting me know he was going to do it or making sure i had my cats locked in a bedroom. i walked out to the kitchen and found the door propped open and the cats attempting to escape. all in all, the technician did unclog my drain, but it wasnt the best customer service ive ever experienced.
Roto-Rooter
  4 May 29, 2013 by
Had a main drain back up on a holiday. Called and received service within an hour! Tech cleaned drain and cleaned up. Very convenient.
Roto-Rooter
  4 May 24, 2013 by
Rex was very polite and efficient.
Roto-Rooter
  4 May 19, 2013 by
The guys who did the work were friendly and knowledgeable and they cleaned up everything when they were finished.
Roto-Rooter
  4 May 18, 2013 by
Once the technicians arrived the service was great. They did a great job and were friendly and professional.
Roto-Rooter
  4 May 11, 2013 by
Aaron was very friendly and professional.
Roto-Rooter
  4 May 08, 2013 by
Never had to use your kind of services before, so no way to compare to other companies like yours but was satisfied with Roto-Rooter.
Roto-Rooter
  4 May 01, 2013 by
I enjoyed the online information and estimate.
Roto-Rooter
  4 Apr 28, 2013 by
I had to have two technicians come out to my house. The first one told me he did not have the right equipment. The second technician had no problem unclogging the pipe. He was very friendly and if I need to call Roto-Rooter in the future, I would like to request him again.
Roto-Rooter
  4 Apr 07, 2013 by
I was scheduled for service 1pm-3pm and the service person showed up approximately 4pm. Luckily, I did not still have water running everywhere or I would be very angry. However, maybe they knew that and thats why I got pushed back for someone else emergency which is fine. Also, the lady did call me around 1:30-2:00 to let me know he would be running late. Long day waiting for repair man but job complete satisfactorily and I will use company again. Thank you.
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  • Trusted & Recommended Since 1935
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  • Full Service Plumbing & Drain Cleaning
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Roto Rooter Services Company BBB Business
Memberships:
Apartment Association,Property Management Association,IREM
License: OH: MP#13152, KY: MP#M6505, IN: PC #11003642
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