I was really thankful to hear from a customer who called us looking for a Streamwood plumbing company to handle his residential plumbing job. Roto-Rooter covers Streamwood, Illinois and all the suburbs. Here's part of his letter:
"Joe the plumber, who came out to our home to fix our kitchen sink backup, was great. He arrived at our home at the time that your telephone customer representative said he would. Joe identified the problem, explained what he was going to do to fix it and what the charges were going to be. He even completely checked all of our plumbing fixtures free! Most importantly, there were no surprises. He did exactly what he said he was going to do for the cost that that he quoted up front. We have a few Streamwood plumbers to choose from but I can't imagine any of them would give me better service than Joe provided. I will call Roto-Rooter for all my residential plumbing problems in the future."
Gerry brought up an important point in his letter. When Joe checked all of the plumbing fixtures in the home, it was part of Roto-Rooter's complete plumbing inspection. We're already in your home so why not make sure your entire plumbing system is operating properly? We may find a problem we can fix without the customer having to pay for another service call in the near future.
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