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  • 5 Signs It's Time to Call Your Septic Pumping Service

    It's a fact of life: If you own a septic tank, you'll have to clean it at some point, as proper maintenance is key for making sure your septic tank and everything else in your home runs the way it's supposed to. Make sure you pump your septic tank once every few years. If you don't clean it regularly and instead leave it to its own devices for decades, you could have an expensive problem on your hands when you finally do decide to have it cleaned out.

    When should you call your septic pumping service? Here are five signs you should watch out for:

    1. Has it been two or three years since the last time the tank was pumped?

    A good rule of thumb when it comes to having your septic tank pumped is to determine a baseline for how often you want to clean it out. Depending on how large your tank is, how many people live in your household and how old your septic tank is, there could be different protocols for how often you need to pump it.

    2. Will you have a lot of visitors in the very near future?

    If you're anticipating heavy septic system usage for an extended period of time, and your tank hasn't been pumped in a while, it may be a good idea to go ahead and have it cleaned out in order to prepare for the heavier influx of sewage.

    3. Do you suspect tree roots are clogging your Drainage tile lateral lines?

    It's important that you make sure any trees on your property aren't causing mayhem underground. Tree roots are a leading cause of pipe blockages, and your septic tank is no exception. You should call a professional to help you determine whether trees will affect the sewage system.

    4. Does your lawn have a bad odor?

    If your septic system is failing, you'll know it. Pay attention to how the lawn smells – if you haven't cleaned the tank out in a while, your lateral field may become overwhelmed, spewing nasty gases into the air.

    5. Is your yard wet, even though it hasn't rained?

    Look for soggy patches of grass and even standing water, as well. This could be an indication that a septic system overflow or failure has occurred.

    These are all signs that you should contact a plumbing expert sooner rather than later. For more information on our septic pumping services, get in touch with the professionals at Roto-Rooter.Septic field


  • 5 Signs It's Time to Call Your Septic Pumping Service

    It's a fact of life: If you own a septic tank, you'll have to clean it at some point, as proper maintenance is key for making sure your septic tank and everything else in your home runs the way it's supposed to. Make sure you pump your septic tank once every few years. If you don't clean it regularly and instead leave it to its own devices for decades, you could have an expensive problem on your hands when you finally do decide to have it cleaned out.

    When should you call your septic pumping service? Here are five signs you should watch out for:

    1. Has it been two or three years since the last time the tank was pumped?

    A good rule of thumb when it comes to having your septic tank pumped is to determine a baseline for how often you want to clean it out. Depending on how large your tank is, how many people live in your household and how old your septic tank is, there could be different protocols for how often you need to pump it.

    1. Will you have a lot of visitors in the very near future?

    If you're anticipating heavy septic system usage for an extended period of time, and your tank hasn't been pumped in a while, it may be a good idea to go ahead and have it cleaned out in order to prepare for the heavier influx of sewage.

    1. Do you suspect tree roots are clogging your Drainage tile lateral lines?

    It's important that you make sure any trees on your property aren't causing mayhem underground. Tree roots are a leading cause of pipe blockages, and your septic tank is no exception. You should call a professional to help you determine whether trees will affect the sewage system.

    1. Does your lawn have a bad odor?

    If your septic system is failing, you'll know it. Pay attention to how the lawn smells – if you haven't cleaned the tank out in a while, your lateral field may become overwhelmed, spewing nasty gases into the air.

    1. Is your yard wet, even though it hasn't rained?

    Look for soggy patches of grass and even standing water, as well. This could be an indication that a septic system overflow or failure has occurred.

    These are all signs that you should contact a plumbing expert sooner rather than later. For more information on our septic pumping services, get in touch with the professionals at Roto-Rooter.

    Septic system


  • Have a Sewerage Problem? Call 811 and Work with Roto-Rooter


    RotoRooter guest blog:

    Scott Finley
    Texas811 media and PR manager

    …And Away Go Troubles, Down the Drain!

    Everyone knows the Roto-Rooter® jingle. And everyone wants to see their troubles go down the drain!

    Normally, when you dial 8-1-1 to get a utility locate, you have to wait up to 48 hours for the service to be completed.  But – there are times when you just don’t have 48 hours, and neither does your customer.

    Let’s face it – it’s tough for a company as large and busy as Roto-Rooter trying to explain to a customer without service or with sewage running into the street or their yard that it’s going to take 48 hours to get lines located.  “Well,” the customer will say, “this is obviously my sewage line that’s causing the problem, what’s the difficulty?”

    The difficulty, of course, is illustrated by this illustration from the Pipeline and Hazardous Materials Safety Administration of the major natural gas and oil pipelines in the United States. Hazardous liquid lines are in red, gas transmission lines in blue.

    The map illustrates about 2.5 million miles of buried pipeline.   Not seen are the who knows how many miles of smaller feeder lines, communications conduits, electrical cables, sewer lines, water lines – you name it – that are running through, around and under residential and business sites.

    A Roto-Rooter customer, though, only sees that they’ve got a problem, and Roto-Rooter has to fix it.   Pronto.

    Roto-Rooter’s sewer solutions specialist can still provide the service customers have come to depend on from Roto-Rooter, AND play it safe at the same time.

    Every state’s 811 call center has some form of Emergency Ticket that will get a work area marked as soon as possible so Roto-Rooter can begin repairs. 

    In Texas, an Emergency Ticket must meet these criteria:  The State of Texas defines an Emergency Excavation as one involving danger to life, health or property.  Does the work meet that criteria?

    Roto-Rooter representatives should check with their local 811 notification center for the specific requirements for requesting an emergency locate request in the area.

    Roto-Rooter employees should never put themselves or their customers’ lives and property at risk, or make a bad situation worse, by blind digging.  Always call 8-1-1 first.  Then the entire Roto-Rooter team, from the local office to the corporate headquarters to the crew at the excavation site can all join in the customer’s chorus:

    ¯ “And away go troubles, down the drain!” ¯

    Texas811 is, first and foremost, a damage prevention company.   We serve over 1,400 member utilities and municipalities in Texas, and in 2014 processed 2,629,287 inbound ticket requests by sending out 14,045,818 notifications to utilities and municipalities for line locates.

    We’re glad to be serving Roto-Rooter® in Texas, too!


  • Learn Why It’s Important to Call 811 Before Any Digging Excavation

    What’s underground?

    Know where utility lines are located at all times before you dig. Your life may depend on it

    The best way to answer that question is with another question:  what isn’t underground?

    At Roto-Rooter, the plumbers and sewer excavation crews no doubt run into many things underground in the pursuit of their jobs, from trenching out a new line, to making sewer repairs on an existing line, to excavating for a septic tank,  and while some of those finds may be interesting – any dinosaur bones? – some of them, like natural gas lines and electrical lines, can be downright deadly.

    Texas811 is part of the national 811 “call before you dig” system. We’re proud to be partnering with Roto-Rooter in Texas to get the word out about safe digging practices. In Texas it’s the law that a call be made to 811 prior to any excavation more than 16 inches deep – but we recommend a call for ANY excavation, no matter how deep the cut.

    The 811 number is valid in every state, thanks to a ruling by the FCC in 2005. It is part of the so-called “N-1-1” numbering system, which includes Community Information and Referral Service, 211; Non-Emergency Police and Other Governmental Services, 311; Local Directory Assistance, 411; Traffic and Transportation Information, 511; Repair Service, 611; Telecommunications Relay Service, 711; and Emergency Services, 911.

    Anywhere in the nation that you dial 8-1-1 you will immediately be routed to the nearest One Call center that will take your dig information and issue a locate request ticket to relevant utilities or municipalities in your dig area.  Those utilities have 48 hours to respond and mark the location of their buried lines.

    Here is what the colored flags or spray paint marks on the ground stand for – the uniform color code of the American Public Works Association:

    When you see these flags or paint marks at your dig site, proceed with caution. Hand dig carefully until you unearth the buried lines below.

    Texas811 is, first and foremost, a damage prevention company. We serve over 1,400 member utilities and municipalities in Texas, and in 2014 processed 2,629,287 inbound ticket requests by sending out 14,045,818 notifications to utilities and municipalities for line locates.

    We’re glad to be serving Roto-Rooter Plumbing & Drain Service in Texas, too!

    Because of their close partnership with Roto-Rooter, Texas811 was invited to write a guest post for the Roto-Rooter blog.


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