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  • What to Look for in a Pasadena Plumbing Company

    When it comes to protecting your house, you want the best service possible, and that all starts with the right plumbing company. This business will repair and maintain all of your house's important fixtures, from your kitchen sink to the toilet. Here's what to look for in a plumbing company to ensure the safety of your Pasadena, Texas, home:

    Full services

    You don't want to have to hire separate plumbers for various jobs. You want a plumbing company that trains its workers to handle any situation. That way, if you have multiple issues in your home, your skilled plumber can fix everything at once. Before committing to a company, make sure it offers a wide range of services from fixing leaks to installing water heaters to water restoration.

    Emergency calls

    No one can predict when his or her toilet will spring a leak, so it's important that the plumbing company you choose is available whenever you need the help. When you're facing an emergency, you want a fast, professional plumber who will get the job done before your problem worsens. But what about those quick questions that need answers like "Can I flush kitty litter?" The internet isn't the best resource for plumbing advice. That's why you need a plumbing company with representatives available by phone 24/7. That way, you can get the right answer to your question quickly.

    License and insurance

    When someone is working closely with the systems in your home, it's important they have all the proper paperwork. All Roto-Rooter plumbers are legally licensed and insured, meaning he or she has all the training necessary to fix any issues you may have. Plus, if your plumber comes from a credible company, that means he or she is fully equipped with all the tools needed for any job.

    Trusted and dependable

    Roto-Rooter in PasadenaIt's always a good sign if your plumbing company has been around a long time. It typically means customers trust its services and keep coming back. Roto-Rooter has been providing plumbing and drain services since 1935. The plumbing company operates businesses in more than 100 company-owned branch and independent contractor territories and approximately 500 independent franchise operations. Roto-Rooter services 90 percent of the U.S. population and parts of Canada.

    When it comes to hiring a plumbing company, Roto-Rooter is the ideal choice option for the best service.


  • Water Damage: The Need for Speedy Repair | Roto-Rooter Blog

    Water Damage: The Need for Speed!

    Water damage can be caused by many things: sewer line and toilet backups, sump pump and water heater failures, broken pipes, washing machine and dishwasher leaks, ice maker problems, flooding due to heavy rain, ground water seeping into the basement and natural disasters.

    But it doesn’t take a lot of water to cause tremendous damage. Just an inch or two can destroy carpets and dry wall, warp wood floors, damage building components, and trash home furnishings and personal items, including photo albums and family heirlooms.

    Even after the water seems to disappear, excess moisture can hide in your floor coverings, foundation, wood structures and walls—causing major damage to your property and creating the perfect environment for mold and other fungi growth.

    But if you catch it in time, you can ward off a lot of the damage and save money and headaches down the road. It’s important that water is quickly removed and the property dried, ventilated and disinfected to inhibit the growth of bacteria, fungi, mildew and other microorganisms that are harmful.

    The key is having the phone number for a Washington, D.C. plumbing and water restoration team you trust ahead of time, so you can take care of the problem quickly. Here are a few things to look for before choosing a water restoration company:

    • A well-trained and knowledgeable team. Each technician should have received an Institute of Inspection, Cleaning and Restoration Certification (IICRC) and perform water restoration services in compliance with the IICRC S500 standards for professional water damage restoration.
    • State-of-the-art equipment/techniques. Ask the company if it uses efficient dehumidifying units and air movers to eliminate moisture and prevent secondary damage to furniture, walls and flooring, as well as extraction processes with both suction and compression, which bring water to the surface and suctioning it away, so it cannot be re-absorbed into the carpet or pad.
    • Vehicles should be fully equipped with state-of-the art extraction, drying and moisture testing equipment for all types of water problems.
    • Professionals should work directly with your insurance carrier so you’ll have one less thing to worry about.
    • They should be available 24-hours a day, 365 days a year, including holidays.

    Most importantly, know who to call before something happens. Researching a local plumber who’s licensed and insured ahead of time… and having their phone number on hand… can save you time and a lot of headaches if you should ever experience a water leak.

    For more Washington, D.C. plumbing tips, as well as instructional videos, visit ROTO-ROOTER Washington, D.C.  and our Google+ page.Water Damage: The Need for Speed!

    Water damage can be caused by many things: sewer line and toilet backups, sump pump and water heater failures, broken pipes, washing machine and dishwasher leaks, ice maker problems, flooding due to heavy rain, ground water seeping into the basement and natural disasters.

    But it doesn’t take a lot of water to cause tremendous damage. Just an inch or two can destroy carpets and dry wall, warp wood floors, damage building components, and trash home furnishings and personal items, including photo albums and family heirlooms.

    Even after the water seems to disappear, excess moisture can hide in your floor coverings, foundation, wood structures and walls—causing major damage to your property and creating the perfect environment for mold and other fungi growth.

    But if you catch it in time, you can ward off a lot of the damage and save money and headaches down the road. It’s important that water is quickly removed and the property dried, ventilated and disinfected to inhibit the growth of bacteria, fungi, mildew and other microorganisms that are harmful.

    The key is having the phone number for a Washington, D.C. plumbing and water restoration team you trust ahead of time, so you can take care of the problem quickly. Here are a few things to look for before choosing a water restoration company:

    • A well-trained and knowledgeable team. Each technician should have received an Institute of Inspection, Cleaning and Restoration Certification (IICRC) and perform water restoration services in compliance with the IICRC S500 standards for professional water damage restoration.
    • State-of-the-art equipment/techniques. Ask the company if it uses efficient dehumidifying units and air movers to eliminate moisture and prevent secondary damage to furniture, walls and flooring, as well as extraction processes with both suction and compression, which bring water to the surface and suctioning it away, so it cannot be re-absorbed into the carpet or pad.
    • Vehicles should be fully equipped with state-of-the art extraction, drying and moisture testing equipment for all types of water problems.
    • Professionals should work directly with your insurance carrier so you’ll have one less thing to worry about.
    • They should be available 24-hours a day, 365 days a year, including holidays.

    Most importantly, know who to call before something happens. Researching a local plumber who’s licensed and insured ahead of time… and having their phone number on hand… can save you time and a lot of headaches if you should ever experience a water leak.

    For more Washington, D.C. plumbing tips, as well as instructional videos, visit ROTO-ROOTER Washington, D.C.  and our Google+ page.


  • ‘Tis the Season for Plumbing Emergencies | Roto-Rooter Blog

    ‘Tis the Season for Plumbing Emergencies

    It’s about that time of year again… when family and friends come together for holiday meals, celebrations and parties. But crowded homes and busy kitchens can often put a strain on your plumbing system. In fact, holidays are often our busiest times of the year. Whether it’s unclogging a pipe filled with potato peelings, or fixing a flooded bathroom, our Tampa plumbers definitely have their work cut out for them!

    So, to keep the season merry and bright, be sure to follow a few basic plumbing guidelines:

    • Make sure your toilet is in good working condition before guests arrive. Holiday guests equate to lots of extra toilet flushes, which can add up to potential plumbing disasters. Be sure to put waste baskets in your bathrooms to help guests remember not to flush items like baby wipes, facial tissues and feminine products down the toilet.
    • Pipes clog because of a gradual buildup of grease, hair, soap and/ or food particles. All it takes is one major overload, like a house full of showering guests, to exasperate the situation and create a clogged drain. If you haven’t had your plumbing system inspected in a while, now may be the time.
    • Avoid pouring fats or cooking oils down the drain because liquid fats solidify in the pipes and create clogs. Wipe congealed grease from pots.
    • Never put hard-to-grind, stringy, fibrous waste into the garbage disposer (poultry skins, carrots, potato skins, celery, pumpkin pulp or banana peels). The disposer can't sufficiently grind these items and they will clog your sink drain.
    • Run cold water down the drain for about 15 seconds before and after using the garbage disposer to flush waste down the main line.
    • Turn on the disposer before adding food debris.
    • Run the dishwasher and washing machine at night or at off times to conserve hot water and maintain adequate water pressure for your guests.

    For more Tampa plumbing tips, as well as instructional videos, visit ROTO-ROOTER Tampa and our Google+ page.


  • Call Center Expansion in Baltimore and Chicago | Roto-Rooter Blog

    North America’s largest provider of plumbing repair and drain cleaning services is always looking for ways to better serve our customers by training our expert staff and enhancing the customer experience.  Our dedication to customer service includes not only our plumbers and service technicians at all 50 company-owned branch locations across the nation, but also those staff taking incoming calls, dispatching technicians and managing accounts at our Call Centers.

    Recently, Roto-Rooter’s Baltimore Call Center, serving the Northeast and Southeast Regions, celebrated its tenth year in operation with a 3,000 square foot expansion. The renovation included the relocation of a conference center and employee break space to allow a larger space for the Customer Care and Commercial Services departments.  Additionally, our call center in Chicago, which serves the Central and West Regions, moved to a new space. The updated Chicago facility is less than a half-mile from the previous location.

    Both Roto-Rooter call center facilities are similarly designed for optimal productivity and make up about 13,000 square feet. Updated conference centers within each building allow for corporate training and development seminars to be conducted ensuring that each and every Roto-Rooter employee is equipped with the necessary resources to provide top-notch customer service.

    Our call centers operate 24 hours a day, 7 days a week so that when our customers call us, they can speak with a live operator, not an answering service or machine. Why? Because we know that plumbing problems are stressful enough without having to explain your problem to a machine.

    By providing knowledgeable customer service representatives who understand the nature of your plumbing problem, you can feel reassured and confident that solving the problem will be as quick and efficient as possible.


  • Noisy Pipes: Tips on Preventive Maintenance Issues

    Those noisy pipes in Calgary sound about the same as they do in any other part of the great nation of Canada. The reason is usually uneven pressure in a loose pipe that causes it to bang against a floor joist or a solid fixture installed nearby. The noise is often not deafening, but it might jolt you out of a deep sleep as you are lying in your bed in an otherwise calm and peaceful home.

    The middle of the night is not the best time to experience plumbing issues. However, it’s good to know that your friends from Roto-Rooter will be at your door anytime, day or night, if you have a plumbing emergency. They will arrive in their truck, loaded with all the tools and supplies necessary to fix virtually any kind of plumbing problem.

    Perhaps your air conditioner stopped working during the hottest part of the night–usually right around midnight in some areas. Just pick up the phone and give Roto-Rooter a call. Within a few moments, an experienced repairman will be tapping lightly on your door. He will diagnose the problem and write up an estimate of all the costs associated with the repair. Then he will quickly begin fixing the problem.

    Having a dependable plumbing specialist on-call can give you great peace of mind. You know that if there is a crisis or emergency, he will be at your door in a flash, ready to go to work. You also know that because you believe in preventive maintenance, you are aware of when your fixtures are ready to be repaired or whether they are getting old enough to warrant complete replacement.

    However, some folks are new to the plumbing scene. Here are a few tips for staying on top of plumbing issues in your home. The first thing you should do is take an inventory of all your fixtures and make a list. That way, you can mark-off those fixtures when you do your routine checks. You should include the food disposal, drain P-traps, hot water heater, air conditioning system, sump pump, and all of your toilets, tubs, and sinks including all visible pipes and even those noisy pipes that might keep you up at night.

    In each of these systems and fixtures, check for leaks, properly working implements, and unusual noises that might indicate a serious problem. Call Roto-Rooter if you notice any complications.


  • Your Roto-Rooter Plumber Is Available Anytime

    There is nothing more aggravating than waking up to water flooding your basement. All your other plans have to be put on hold and immediate action is required to get the water stopped, the problem found, and the mess cleaned up. Before you grab your phone to call a plumber at Roto-Rooter, go to your water main shut-off valve and turn it off. Then you can call to get someone to come to figure out the problem and get it fixed.

    Does your family know where this valve is and when they need to turn it off? It is vital that you teach them all how to do it in case an emergency comes up and you are not there. It’s a horrible and helpless feeling to see water cascading down the stairs into the basement and have no idea how to stop it. Plan a family meeting to discuss all your emergency plans and repeat this meeting every year or so. You’ll save yourself and your family a lot of headache, hassle, and time by doing this.

    Water flooding into your home may be caused by one of several things. You may have a backed up toilet, a kitchen sink clog, a broken pipe, loose pipefittings, a worn out water heater, a broken washer hose, a broken sprinkler line, and many other things. Hopefully, it will be easy to track down, but if it isn’t, you can trust that a plumber from Roto-Rooter will get to the bottom of it and make the necessary repairs. Thankfully our technicians at Roto-Rooter are available to help you twenty-four hours a day, seven days a week, and on holidays.

    Old plumbing can be a real problem. If you are using new plumbing parts to repair something in an eighty-year-old home, you may have trouble getting a good, tight fit. In addition, the new parts are usually stronger than the old are, so there is the possibility of more breaks. If you have a very old home, you need to plan for a whole new plumbing system to be put in at some point.

    When you do opt for that new system, hire someone to design it that is experienced and has a good reputation. A bad plumbing design can cause you all kinds of headaches and you’ll have recurring troubles. Ask around and get recommendations from people you trust. You can also find ratings and reviews online to aid you in your decision.


  • Experienced Plumbing Techniques for Impeccable Work

    Plumbing is a respectable trade that offers a professional career but allows a person to do a variety of incredible things. A Roto-Rooter plumber is able to meet new people every day and make their lives more pleasant and comfortable by fixing their broken fixtures. He has the distinct benefit of being able to see his handiwork done to perfection which gives a sense of accomplishment knowing a job has been done well.

    There are many parts of a plumber’s life that most people probably have no idea exists. For example, have you ever imagined that he might be called out at three o’clock in the morning to fix a sump pump for someone? He has all the parts and equipment loaded into his truck, so he is ready to respond no matter what time of day it is. He can go any hour of the day or night, seven days a week.

    He may be called to address a problem that a homeowner has concerning water that is leaking into his basement. Just for the fun of it, imagine being the professional plumber who has been called. Take a mental journey with him as he responds to the needs of this particular homeowner.

    You get dispatched and as you drive up to the home, you wonder what new situations await you on this call. You greet the homeowner at the door and he explains his problem. As you examine the mysterious leak going into his downstairs bedroom, you realize it is right below the upstairs bathroom. As you walk upstairs, you are starting to get a picture of the possible causes of this leak.

    The moment you enter the upstairs bathroom, you recognize the problem. It is a little-known problem to many homeowners. The caulking on their tub has rotted and water is entering through the old caulk, dripping down behind the tub, and finding its way into the downstairs bedroom ceiling. You pull out your clipboard and write up an estimate to re-caulk the tub including the cost of caulk and the labor costs of your professional work. Your customer is delighted that you found the source of the problem!

    You scrape off the old tub caulking and wipe down the surface very well. You apply a mixture of bleach and a compatible detergent to rid the area of mold. After the surface is dry, you run a bead of new caulking, practicing all the applicable plumbing tips you have picked up over the years that make the job look impeccable.


  • Trust Your Roto-Rooter Plumber

    Have you ever had to use a pipe snake? Does the thought of fixing your home’s main water line give you anxiety? When a clog forms in your bathroom sink P-trap and water will not drain, what do you do? These are all examples of common plumbing problems that folks deal with on a regular basis all over the country.

    Call Roto-Rooter Anytime

    Perhaps you have all the necessary tools and experience to repair all those problems. If not, you likely have our Roto-Rooter contact information somewhere handy so you can notify us when you need some help! Our technicians are ready to assist any time, night or day, seven days a week. They will respond to your home in a timely manner. You will see them drive up in a truck or van loaded with all the parts and equipment necessary to fix your plumbing.

    Upfront Costs and Accurate Estimates

    With any professional service company you hire, you may feel some anxiety with payment. Our technicians believe you should be informed of everything that will be necessary to make repairs. That includes parts and labor to do your plumbing correctly. You will be provided a detailed estimate listing a cost breakdown on each aspect of your repairs. There will be no hidden costs.

    Cleanliness is Our Motto

    Our Roto-Rooter technicians also believe in cleanliness. When a technician enters your home, he or she will wear boot coverings so there is no mud or dirt tracked onto your carpets. When they use equipment and hand tools to work on your fixtures, they will take great care that no shiny surfaces are scratched or marred. After restoring your plumbing services, they will leave the work area exactly as they found it.

    The Roto-Rooter Experience

    For example, your bathroom sink will not drain. You have tried all the home remedies you can think of, including the use of drain cleaners. Still the water backs up when the faucet is turned on. Everyone who uses the bathroom has frowns on their faces because of the drain clog and the fact they cannot use the sink to wash their hands or brush their teeth.

    You call Roto-Rooter and our expert arrives with tools in hand ready to go to work. He or she assesses the drain problem and informs you that there is a serious clog in the P-trap. He or she tells you how much the total cost will be and provides you with a detailed, written estimate. In twenty minutes, the drain is cleared, the area is clean, and when you examine your bathroom, you cannot even tell the plumber was there!


  • Roto-Rooter Plumbers Can Handle Your Disaster

    Have you ever awakened in the morning to find a few inches of water on your basement floor? No one likes to deal with this kind of mess. You have to determine where the water is coming from and how to get it stopped. The first thing you need to do is turn off your home’s main water valve. It is important that you show all the people living in your home, who are old enough, where this valve is and how to turn it off.

    Whether it’s a malfunctioning water heater, a backed up septic tank, a freeze break in your water pipe, or a broken sprinkler, it’s vital that you get a professional there quickly to help you assess the situation and come up with a solution. We have some of the best plumbers in Long Beach, CA, at Roto-Rooter and we are available twenty-four hours a day, seven days a week, year round. We want to help you handle your disaster. Even the most independent, do-it-yourself person needs the help of a trained professional from time to time.

    Anytime you have a flood, it is vital that you get the flooded area cleaned up and dried out as fast as possible. In a basement, the floor is concrete under the carpet, so once the pad is removed and the water sucked from the carpet, you can replace the pad and re-lay the carpet as soon as it is dry. However, if the subfloor is wood, it will need to be replaced as well. You can let it dry, but the wood warps and then develops squeaks when you walk across it.

    Whatever the cause for water being where it shouldn’t be, getting it out and drying the area needs to be your top priority. If it isn’t, you will get mold and mildew in your home. Not only does this smell bad, it can also be dangerous to your health. Mold becomes airborne and is breathed into the lungs where it can wreak havoc on your respiratory system. This is manifested by allergies, asthma, and in a worst case scenario, mold poisoning. If you have black mold spores growing in your home, you will need to have professionals come to clean it up properly.

     

     


  • You Can Count on Roto-Rooter Plumbers

    Are you looking for Chicago plumbers that are trained in all the latest plumbing techniques? Do you want the assurance that your plumbing problems will be fixed correctly and in a timely manner? You can rely on us at Roto-Rooter. We have highly trained technicians on call to help you anytime, day or night, and even on weekends and holidays.

    Broken Pipes

    During cold weather, it is common to get frozen water pipes. It is obvious to spot if it is in a pipe that leads to frequently used spigots. You turn on the water and nothing comes out. Sometimes these pipes break and then when you turn on the tap, you end up with a flood of water. If it is a pipe leading to an outside spigot, you may not find it until the weather warms up and you use that particular tap to wash the car or spray off the patio. Water will start pouring into your home through light fixtures and outlets creating havoc in a few short minutes. After you get the water turned off, before you start to clean up, call Roto-Rooter,  the best plumbers in Chicgo, and we will fix your broken pipe.

    Cleaning Up Water

    The first thing you will want to do after getting off the phone is to remove the furniture from the flooded area. If it is a nice, warm day you can take it outside, otherwise put it in the garage or another room. You will need an industrial wet/dry vacuum to suck the water from the carpet. Go over it until you cannot get any more water out of it. Then, pull the carpet back to remove the wet carpet pad and throw it away. It will have to be replaced with a new pad when the carpet is dry.

    Once you have gotten all the water vacuumed out, turn up the heat in the room and put heavy-duty fans in to blow on the carpet and dry it more quickly. Getting everything dry is important if you want to avoid getting mold and mildew. Not only will it make your home smell, black mold is dangerous for you and your family’s health. It can cause allergies, asthma, and even more serious respiratory problems. If you do get mold spores in your flooring or walls, you will need to get it cleaned up properly.

     


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