Every once in a while a faucet will break. Don’t be alarmed, the water can be easily shut off. First, look beneath the sink for the water shut-off valves. There should be two, one to shut off the cold water and another for the hot. They're usually chrome with a small oval valve handle. Next, turn the handles clockwise until the water stops pouring out of the faucet.
Sometimes water shut-off valves freeze up from lack of use. If they won’t budge, use a pair of pliers to assist and slowly turn the knob back and forth until the rubber seat inside loosens. Don't force it all at once or it could break and cause bigger plumbing problems. If the valve spins freely and won't turn, tighten the set screw on the face and try again.
Once the valve is moving, turn off the water and call the Charlotte plumbers of Roto-Rooter, who will be more than willing and able to fix this common plumbing ordeal. For Charlotte plumbing service call 1-800-GET-ROTO. Don’t hesitate to call; we are available 24 hours, 7days a week.