Yorktown, VA Rate location (13 Reviews) Call Now 757-514-3005

Roto-Rooter Yorktown, VA: Customer Reviews & Testimonials

When you need experienced plumbers in Yorktown, VA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Yorktown, VA

Easy to make an appointment. Staff on the phone was polite and pleasant. Showed concern. As soon as a plumber was available, I was contacted about the visit. The plumber was very professional and efficient. Very personable and respectful, too. Came promptly at designated date and time; didn't waste time, and was hard at work the whole time. I appreciate also that Mr. Milner cleaned-up after he was done. I am very satisfied with the work done in my bathroom and I would highly recommend the company to family and friends and I have utmost confidence about the great work ethic and efficiency of your staff and personnel. Thank you.
Arlene B. | Yorktown
On time, excellent customer service. I will continue to use your company for all my plumbing needs. Also my technician was AWESOME !!!!! Great work.
Lynn S. | Yorktown
I couldn't have been happier with the technician that fixed my plumbing issue. Especially considering the late hour on a Saturday night. The technician was very professional, extremely pleasant and patient with answering all my questions. Outstanding job. A+++
Steven L. | Yorktown
The service received was spot on. The technician was very professional and he answered all of our questions. The only thing that would have been better if we could have paid less. He did give us our senior discount and we do appreciate that. Thanks again for the service we received.
James W. | Yorktown
Absolutely incredible service from start to finish. Called on a Friday afternoon for a routine issue, hoping to get service early next week...Without it being an emergency; service was dispatched and arrived within two hours. Received 3 phone calls giving constant updates on the status of the technicians arrival. Upon arrival, Gary was a complete professional. Friday evening at 6:00 P.M. and he had an amazing attitude, made me feel like "my" service call was the most important call he had made all day....I cannot say enough about how Gary's outstanding professional attitude. Roto-Rooter is now my first and only choice in ALL of my plumbing needs, I will put in a personal request for Gary, however, I am convinced that all the employees are just as professional. I had a water heater repair this past summer and called upon Roto-rooter, I don't recall the technicians name, but I do remember him going above and beyond to get our hot water restored. Can't say enough about Roto-Rooter....THANK YOU!!!
Kevin D. | Yorktown
My wife & I live with my daughter Chelsea Cox & our 2 grandchildren...When our lift pump quit on us Saturday nite I wanted to get the best service for the best price I could for her...That is not always an easy thing to do now a days especially when you are over a barrel & don't know where to turn...Well thank God I called the 1st name on the list that my search engine came up with...Roto Rooter is the kind of company every company should emulate...You do it right from start to finish...No extra charge for people caught in a weekend emergency...A free estimate before any charges are incurred...Your people are top notch...Ray my serviceman was the best...He had the pump on his truck & within a few hours we were up & running..The price was very fair ...I cannot thank you enough...Well done to all of you!! Keep up the good work...you are my only choice for plumbing service from now on.. God bless you all....A grateful Father
Tom S. | Stafford
The plumber sent to my house was on time, fixed the issue in 15 minutes, and the price was great. I will certainly be calling again.
Zach M. | Portsmouth
My answer to the last question would change to excellent if I was sure every Roto Rooter tech was just like Ernest. Pleasant, hard-working and determined to fix our problem which, due to the location of the sewer line, was a tough one.
Tom G. | Williamsburg
Kudos to your company and your employee, Shawn Prunty! We used the 2428 Almeda Ave in Norfolk, Va location when our plumbing backed up. I was very impressed with how fast you came out to our house and with Shawn's knowledge and professionalism. We had never used your company before, but rest assured we will in the future and we will recommend you to our family and friends also. Thank you so much for a job well-done!
Margie C. | Norfolk
When I call Roto-Rooter, they are always friendly on the phone and always available. Robert was very pleasant and did great work. Thank you.
Sandra r. | virginia beach
Fast service. polite, No complaints. Pricey, but a job well done THANK YOU
Glenn H. | Virginia Beach
My service technician, Shawn Prunty, provided efficient and excellent service. I look forward to working with Shawn in the future!
Eileen S. | Virginia Beach
I asked for Technician Henry Shazer specifically because of his outstanding work the last time I had to call Roto-Rooter. Although he wasn't the one on "On Call" duty, he came out to look at the problem, diagnosed it and fixed it with such expertise. I was not disappointed at all.
Edward C. | Virginia Beach
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