Yakima, WA Rate location (34 Reviews) Call Now 509-452-5098

Roto-Rooter Yakima, WA: Customer Reviews & Testimonials

When you need experienced plumbers in Yakima, WA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Yakima, WA

I logged into Angies list and used the reviews to locate plumbing services close to my area. The service was prompt and fast for a Saturday call. Sal was very professional. He quickly assessed the problem, located and removed the blockage within an hour.
Robert D.
I recently had a new tenant move into a rental unit of the duplex I own. Unfortunately, we missed the fact that the drains were not flowing as smoothly as the needed too. I called Roto-Rooter to see if they could come out last weekend. They said they could have someone come out but they would have to charge overtime due to it being on the weekend. We ended up having them come out on Monday. They arrived on time and made my property their first priority call in the Ellensburg area due to the need resolve this issue with my tenant quickly. They came in and proceeded to check every drain and also to ensure that it wasn't a centralized water flow issue. When they determined that it was localized to specific drains in the duplex they proceeded to snake every drain that was flowing slowly or to disassemble the pipe under the sink and clear it by hand. They showed me each drain was flowing better after they worked. When I expressed concern that one drain still wasn't flowing well enough after they cleared it, without question the went back upstairs and re-cleared it. After that, there was no water flow problems throughout the house. They accepted the $30.00 Angle's List coupon with no issue and were done in under an hour. I would absolutely use them again.
Andrew V.
He was personable and efficient. He told me exactly what he was going to do, how long he thought it would take and the cost based on that. The job took less than an hour and the sink drains perfectly!
Susan R.
He assured me that the toilet was still in good shape. It flushes smoothly now and makes less noise. He was careful not to make a mess while using the snake and was done and gone within less than an hour. Friendly guy, not too chatty. Good experience.
Mary J.
Quick to respond and were able to solve my problem same day. Both plumbers were nice and professional. They did a great job would call them again.
Randall M.
We were impressed by the quick response and reasonable cost to fix a serious problem. They were able to describe what needed to be done, get it done and make recommendations that will save future... 
Linda U.
We were impressed by the quick response and reasonable cost to fix a serious problem. They were able to describe what needed to be done, get it done and make recommendations that will save future calls. Thumbs up!
Linda U.
Thomas Tharet came to our home on an emergency for us. I called Sunday evening. 8:00 am Monday I got a call. The drain was working then so I cancelled. It later stopped up and at 11:30 I called back. She said someone would be here by 2:00. Thomas Tharet showed up before 2:00 It took him 1/2 hour to fix the problem. He was friendly, courteous, and knowledgeable. He knew where to look and answered my questions while he worked. I recommend Mr. Tharet and Roto-Rooter. I hope I never see them again, but I will recommend them to anyone who asks.
A Google User
I was very impressed with our Roto-Rooter service that we had today (1/23/12). My wife and I recently bought a home and when we discovered the shower and toilet backing up we thought we just had a clog. We were wrong. We called Roto-rooter who promptly sent out Thomas to our house and he was fast, knowledgeable, and courteous as he inspected our home and discovered one of the pipes had not been hooked up properly. He gave us a great quote and within an hour our pipe was fixed! We are so thankful for Thomas and Roto-Rooter and if we are ever need of plumbing services again, we know who to call.
A Google User
My husband and I decided to do a kitchen sink replacement by ourselves.. needless to say, things weren't quite perfect. So we called Roto-Rooter and they sent Matt out to our house to take a look. We couldn't get two of the water lines to stop leaking, but Matt was awesome! He was very knowledgeable, worked fast, and was kind enough to explain the different parts and what he was doing (and why it wasn't working) while fixing it. I highly recommend him to fix any plumbing problem, and will definitely be requesting him the next time we decide to do a project ourselves!! I cant thank him enough!!!
A Google User
We've had Chris from Yakima's Roto-Rooter handle virtually all of our plumbing issues over the past ten years or so. He and the company are GREAT! From the minor (drippy faucets) to the major (alas, replacing a collapsed sewer line under our driveway), the plumber team from Roto-Rooter is courteous, professional, and prompt. We ALWAYS call them when our old house needs plumbing help and recommend them without hesitation.
A Google User
I called at 8am and they were here before 9am. The gentleman was very nice and explained what needed to be done, and kept me informed as he continued to work. Labor is guaranteed for 7 days and parts for 1 year, very pleased with service, will call again if needed and recommend to friends and family.
Nicole M.
We had a very serious flooding issue due to clogged drainage. The service rep was able to diagnose a complicated issue and remedy the situation. I did not understand the complexity of the plumbing in my old 1950's house, and he was good enough to explain what was what and how to avoid problems in the future. The system was in much better shape when he left then it ever has been. Besides being technically well-versed, he displayed exemplary customer service skills, professionalism and an absolute "can-do" attitude. I highly recommend Roto-Rooter to resolve your plumbing and drainage issues.
John S. | Yakima
The gentleman who came to my house were efficient, knowledgeable, & respectful. I would recommend Roto Rooter to anyone who asks. Give Tim & Jarred a raise!
Gilberto G. | Yakima
Thank you Janine for working with my and thank you Cisco for doing such an awesome and amazing job. You both have my eternal thanks. Thank you again so much. Hot water is the most beautiful thing. :)
Joanna S. | Yakima
I was able to get service quickly. I received the service of getting a call before the technicians came I had requested. The guys were friendly, knowledgeable and worked very hard. The problem was successfully fixed! Thanks!
A H. | Yakima
The service was great and the technician very friendly. My only comment is that I was scheduled between 10-12 with a phone call before he came out. He was there a little after 9 without calling first and I wasn't home
Judy B. | Yakima
The technicians are always professional, friendly and courteous.
Kristine N. | Yakima
Your service Tec was on time friendly and professional. He only brought in what was needed tool wise and kept the clean. He did a great job!
Randy Pitney C. | Yakima
Brandon came on a Saturday. He was friendly, efficient, and knowledgeable. We are so pleased with the service he provided!
Robert F. | Yakima
Both technicians that showed up at my house were both professional and informational. I would recommend Roto rooter to anybody.
Annette B. | Yakima
Thank you for coming to our rescue on Saturday, the 26th of February. We were more than willing to wait until Monday for your service even though it would have been difficult, but Chris came over as soon as he was finished with his other call. He has serviced our water tragedies several times and he is such a kind man and always does all he can to calm us down and fix the problem. My husband and I would be frantic if anyone else came to the house even though we're sure Roto- Rooter has other qualified technicians. Besides being knowledgeable, Chris is a wonderful representative for your company. You can be very proud of him.
Barbara L. | Yakima
Our service technician was Chris. He was very thorough, personable and knowledgable. We would request him personally if we needed additional service.
Ralph L. | Yakima
Water pipes to my mobile home were frozen. Freeze point was finally isolated to hidden 3/4" copper pipe buried in the ground and connected to the main intake line in order to eventually charge for metered water service. Chris persevered and eventually located the frozen section of pipe, thawed it, applied a temporary fix to the problem, and will schedule a permanent fix after Spring weather arrives.
Jim S. | Yakima
Your crew were thorough and work in a timely manor.
Michael R. | Yakima
Chris was very informative and diagnosed the problem quickly. He took the time to explain the problem and why it happened. I will use this company again. Thank you Chris for your excellent customer service.
Alison C. | Selah
All the workers were professional and friendly. The job was done quickly. Only complaint is that a lot of large - softball size or larger- rocks were left in the yard
Dave L. | Yakima
Dennis came to my home to unplug my sink, he was very professional and very nice. He also looked at my septic and cleaned out the roots in the septic pipe. He went out of his way and I would recommend him to anyone. Much better than Chris who came out several years ago. Dennis gets right to work, knows what he is doing and is very customer oriented. A great experience!!!
Debra M. | Cowiche
On time. Great job. Especially in my trailer which is 40+ years old and the old piping
Teri J. | Ellensburg
Tim McCoy was a wonderful representative for your company. When he arrived at Wellness House, he was friendly and his upbeat personality was contagious! After he listened to our initial problem, he clearly explained his problem solving process and discussed each step as he worked to fix our plumbing. He worked quickly, but also took the time to answer questions and explain how to care for our old system to limit future calls. We will definitely use Roto-Rooter again and we hope to be able to request Tim McCoy. Thank you!
Margaret F. | Yakima
I want to acknowledge Bethany who took my call. She was courteous, calm, and extremely helpful. She even called me to let me know a technician was on the way. Second, I want to highly acknowledge technician, Gavin. This was a return call and he went above and beyond with aplomb and good humor on a very cold and messy day. He quickly identified the problem and made certain it was clear and the sewer line running freely before having me sign off on the job. I wish all businesses were run this well. Thank you for making this awful problem easy to understand and then go away within a few minutes.
Marlette W. | Yakima
friendly, professional, fast worker
Payne T. | Toppenish
We were very happy with the service. Thank you!
Carmen A. | Toppenish
My parents main line to the septic tank plugged. I tried for about 2 hours to unplug it with a snake. I could not get it. This had happened before and Roto Rooter fixed it last time. My parents are on a fixed income and cant afford to have you come out to fix it. I would have paid if but this last week my parents furnace went out and I bought them a new one. When I talked to the guy from Roto Rooter he was extremely friendly and brought up their account to see what you have done before. Instead of sending someone out on overtime he explained to me what I needed to do to unplug it. I did it and it worked. So tonight I put a shout out to Roto Rooter only Facebook page. Thank you so much for caring and helping to be able to help them.
Jay S. . | Yakima
Tim Bushnell
802 Tennant Lane
Yakima, WA 98901

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