Wildwood, MO Rate location (36 Reviews) Call Now 636-587-2408

Roto-Rooter Wildwood, MO: Customer Reviews & Testimonials

When you need experienced plumbers in Wildwood, MO, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Wildwood, MO

Keith from Roto-Rooter was very professional and very friendly. He was knowledgeable about the history or our drain problems and made suggestions about how to avoid future problems. We definitely will use Roto-Rooter for all of our drain cleaning and plumbing repairs and maintenance.
Glen B.
Great communication. My guy Mike took the time needed to solve the problem. Didn't leave a mess. Courteous and professional. Would recommend.
Tim M.
I returned home from work to find that my basement had been replaced with a proverbial "Bog of Eternal Stench". Because, at 40, I am trying to perfect my character as I LARP my way through adulthood, I called the professionals to take care of the most basic service that we all take for granted. Dan arrived like the fabled unicorn (rare and powerful) to ply his expertise to the problem. His kung-fu was strong, his tools were correct, and his experience was cojent. . . and soon the waste was flowing again. I hereby bestow upon Dan and Roto-Rooter the greatest compliment I can imagine: "they are people, and they treat you like people, too". This philosophy is so often missing that I felt it deserved a special call out. Thank you, Dan, for sharing your awesome with my family.
George S.
Roto-Rooter was absolutely fantastic. We recently moved into our house and quickly discovered a fairly major plumbing issue. We discovered this on a Saturday evening and within 25 minutes Mike from Roto-Rooter was at the house and he explained everything he was seeing and was really empathetic regarding the situation. We had Mike and Sam out the following week and they were here for over 10 hours fixing our issue. They were professional and courteous and we could not have asked for any better service!!! Thanks Roto-Rooter!
Matthew S.
Wayne # 3112 has good communication skills, good attitude ...a satisfied customer I'd use them again and ask for Wayne
David M.
Very nice tech (Gabby 3378). Called manager and made it a call back even though we didn't have receipt. Definitely would recommend. Used the 2671 Wash Ave location in STL.
Tim O.
Our sump pump finally quit after 18 years-it would no longer shut off once all the water was drained out nor kick on once it was full. We had to manually turn it on and off. We called Roto-Rooter and they sent someone the next day. They gave us a 2 hour window and the plumber arrived shortly after the start time. He was very friendly, patiently answered all my questions and told me how much before he started. He did a great job and our new pump is so much quieter than the first! Will definitely call this company again for our next plumbing need!
Donna J.
I was having some problems with my drians slow drops under the bathroom sink plus under the kitchen sink. I was tring myself but, need some help so I called Roto-Rooter to fix it. The technician's Ron #6498 did a great job He was so professional in the way he did conduct himself. I now feel saver that there will be no more lecks for now and if I have any other problems Roto-Rooter will be the ones I call. I can Highly say that thay are a reliable Company that gets the job none.
Joseph G.
I have gotten to know Roto-Rooter well over the past few years as I've seen at least one of their workers at my house each fall as roots sneak into my pipes and my basement starts to flood. But the latest case, on Sunday 11/2/14 was easily the best service I've received yet from Roto-Rooter. I was worried when I woke up Sunday morning and saw the mess that was my basement that I'd be waiting for at least a day to be able to clean up, but Roto-Rooter had somebody at my house within the hour and the service to clear the pipe was done in no time. You have a very satisfied customer in Crestwood, MO and even though I wish it would not happen again, this time next year when roots once again invade my pipes, I'll be giving you a call.
John O.
My experience with Roto-Rooter has been excellent. The Service Technician was experienced, knowledgeable and courteous. All of my questions and concerns were addressed and the repairs were professionally done.
James E.
Our technician (John Z.) was kind, courteous, and most important of all gave us some wonderful tips that will likely prevent future problems. He took the time to do the job right as not everyone has done in the past. He won me over and we will very likely use Roto-Rooter again if the need arises.
Anthony C.
Ron is a good guy. The work was done pretty well.
Chen C.
Kyle was very professional and successfully repaired my garbage disposal rather than just selling me a new one...another company tried to do that before. His workspace was always clean and he looked at my dripping HVAC as a courtesy. He was just very kind and helpful. Also impressed with both the scheduling and dispatch departments. Would give more stars if possible!
Das 8
We had Rotorooter in, Glenn Roeder, for a drain problem. Glenn was very curtious and helpful with what he found and our options to take care of any further problem. I would recommend rotorooter to anyone needing plumbing things taken care of.
Ken H.
John Zensen came to my house to unclog a drain. He was prompt, courteous and professional through out the process. Answered all my questions and expedited the work keeping cost to a minimum. Would highly recommend this firm and in particular John as an excellent service technician.
Scott B.
The plumber arrived half way through the 2 hour envelope I was given. He was terrific! Really knew his business, was extremely friendly and had a wonderful sense of humor. He also gave us valuable information on how to avoid the problem in the future. The dispatcher, too, was considerate and very sympathetic. Finally, the woman who called to notify us that Joe was on the way must be named Sunshine. A good experience all around.
Daniel S. | Wildwood
Fast and professional service. Easy appointment scheduling from the web site. The Service Technician Steve called before he arrived and was very informative about ways how I could prevent future issues with my plumbing. I would call Roto-Rooter again and recommend them to my friends an family.
Lee W. | Wildwood
We had a badly blocked kitchen sink. I called the office at 1234 Hanley Industrial Court St. Louis and within an hour Terry, our plumber, was at our door. He got right to work, first checking the main drain to make sure it was in good condition. Then he cleared the drain pipe and put everything back together that we had taken apart when we tried fixing it ourselves. He checked to make sure everything was draining right and there were no leaks. We will definitely use them again. Thanks again Terry!
Debbie S. | Wildwood
Their guys were available to help 30 minutes after I called. Arrived quickly, assessed the problem quickly and was able to even provide me multiple options as well as the most cost efficient one to correct my issues. Very prompt and professional service! Worked quickly and was very clean too, placing everything back that he had to move to get to where he was going. Would definitely recommend!
Alan C.
Mike our tech was right on time and took the information about our problem and went right to work. He covered the area around the stand pipe with a tarp and was careful getting his equipment down to the basement. He had the clog open in just a few minutes. He tested the drain a couple times and it drained very well. Mike cleaned up and around the area before taking his equipment back to his truck. Mike has worked on other drains in our home and is the only company and tech we will have to do our drain work. We have had other drain companies before Roto-Rooter, but none did the job as well and did not always clean up very well after the job.
Charles S. | Wildwood
Jim did a pro job. Right on time at the beginning of my time-window, and I was notified of his impending arrival in plenty of time to get home from work. The work was done swiftly without any complications, and Jim took great care upon entering my home, wearing disposable covers on his shoes as well as on the wheels of his equipment dolly. He left me with some tips to prevent further problems, and a bottle of concentrate to be used monthly (enough for 5 years) as preventative maintenance.
Christopher M. | Wildwood
Woke up to water coming out of my kitchen base sink cabinet Tuesday morning.  One call to Roto Rooter St Louis and I had an appointment an hour later.   I received a call 30 minutes before my technician's arrival.  Shawn was polite and professional, providing me with an estimate prior to initiating services.  We have a new disposal with a 1 year warranty and a new spray head (thanks to a thorough checkout of our plumbing).  We will be utilizing Roto Rooter again soon as we switch out our bathroom sink faucet!
Alan S.
I always choose Roto-Rooter Plumbing & Drain Services for all of my plumbing issue. I recently experienced a blockage in my kitchen sink. I felt comfortable and confident knowing that Roto-Rooter would fix my clog and get me back to a tidy kitchen in no time. I contacted the St. Louis, MO location off of 2671 Washington Ave. and they sent me out a wonderful plumber by the name of Keith (technician # 4589). I have experienced this same sink problem in the past and technician have had to climb onto my roof and blow out the pipes with a hose. This time, Keith showed me some simple steps of trying to solve this issue on my own so that I don t have to contact a plumber so much for this issue. He was kind, courteous, and very professional. He was able to solve my issue without costing my extra money. I would recommend Keith and Roto-Rooter to everyone out there in the St. Louis area!
Our Roto-Rooter service man(Carl) had our drain cleared within an hour. He offered a suggestion for use of our washing machine which had to be stopped in the middle of a cycle because of the back up. He was most courteous and professional. We have used Roto-Rooter for 10 years and have been satisfied every time and would recommend them to everyone.
Thank you so much for your prompt service. Robert was very kind and explained to my husband and me in detail what we needed and what should be done-I m so glad I have used your services for so many years! I will certainly call you again if needed! Thanks againAlicia C.
Alicia C.
Thanks! Great Job!
Had my sewer back up at night rotorooter was there within 2 hours and we were good to go. very professional and personable.
Very knowledgeable, reasonable, and best of all friendly. Will definitely be giving them a call if any plumbing problems occur in the future.
Keenon B. | St. Louis
the guys worked really hard
Mary T. | St. Ann
Called Roto Rooter because I had some back up in my basement. Joe was the gentleman that came out to look at everything. He was very nice and professional. During the visit it was discovered that the sewer pipe in front of our house was crushed and that was the reason for the back up. Joe made sure that I understood everything that was part of the follow up. He even talked to my husband on the phone to make sure he was clued in, incase I missed something. I had a follow up appointment the next day with Gabby who is their camera guy. He was just as awesome, letting me view the footage of the camera so I could see what they are seeing. He walked me through everything to make sure I knew what the next step where and what to expect. It was nice having someone not use jargon and expect the person to know what they are talking about. I feel like I have a good understanding of everything that is going to happen and if I have any questions or concerns during this process I can call Joe or Gabby. I will continue to call Roto-Rooter from my plumbing needs in the future.
Nicole314 C. | Fenton
He helped us and answered questions we had.
Melissa S. | Valley park
Don tech${esc.hash} 6036 in St. Louis, MO was wonderful! He took the time to explain each of my situations and gave me my options of what to do. He did not pressure me to do any unnecessary work. He performed the job in a timely manner and cleaned up the area. I would not hesitate to call Roto Rooter again. I would recommend Don for any job that needs to be done. Joyce B.
Joyce B. | St Louis South
Nick was very polite and quick to answer any questions that I had! He also gave me suggestions on how to prevent future drain problems! His professionalism was much appreciated! Thank you!
Laurie G. | O'Fallon
R. Johnson showed up literally an hour after we submitted an on-line request, and within 20 minutes of the call from their office. He explained everything: options, costs, solution, and then replaced the garbage disposal. With this came explicit instructions for operating it, as well as simple repairs should it need a tweak or circuit re-set. Your service is consistently professional and detailed - thank you for such a great experience!
Erin s. | St Louis
I live in the basement apartment of a 4 unit building. Tonight I came home to find sewer water flowing out of a floor drain in my kitchen.My landlord had me call you guys. Thank you so much for coming out so quickly at night and getting the problem taken care of before anything in my apartment could be damaged!
Tyler G. | Maplewood
service man was very professional. It was raining when he came over and he was courteous enough to put on shoe covering so nothing was tracked in.
Brett y. | Barnhart
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