West Chester, OH Rate location (43 Reviews) Call Now 513-631-0585

Roto-Rooter West Chester, OH: Customer Reviews & Testimonials

When you need experienced plumbers in West Chester, OH, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter West Chester, OH

Great at fixing my drain which no one else has been able to fix.
Diane F. | West Chester
Russell (#2072) and his trainee were very professional. Courteous, informative and very careful to protect and clean up the surroundings after completing the job. Problem was a pierced water line from nailing in some baseboard trim during a bathroom remodel. The kitchen ceiling below the bathroom had to be opened up to complete the repair. The job was handled quickly without issue. Very satisfied with the service. All work and cleanup completed within an hour.
Mike C. | West Chester
I was very pleased with the same day service and the extra time and procedures the plumber used to ensure all would be well.
Karen W. | West Chester
David was professional, explained everything, and had all the parts needed for my job. He was very pleasant, and did not mind my watching him, and explained what he was doing. He cleaned everything up. I would definitely call him again.
Keith L. | West Chester
Problem was taken care of quickly and effectively.
Hannah H. | West Chester
Late night service, timely polite, and efficient
bruce a. | West Chester
As always you did a very good in a timely manor.
Rosemary W. | West Chester
Matt, who came to the house, was very professional and friendly. He explained the issue and my options. He did the work quickly and to my satisfaction. Excellent experience.
Kevin R. | West Chester
I called to request a service rep to install a new dish-washer. The rep that came ( Dave ) performed the installation in a very professional way. I would highly recommend Roto-Rooter to anyone requiring plumbing service. Thank You.
Charles H. | West Chester
Tech #3983 did a good job. He was very knowledgeable and courteous.
Mark C. | West Chester
The technician did a good job. He was very knowledgeable and courteous.
Mark C. | West Chester
Curtis Sword with Roto Rooters was great! He show up 45 mins after my call and solved sump pump problem in less than 2 hrs. Very nice competent technician
Marco B. | West Chester
Very knowledgeable and personable service man. Fixed our problem promptly. Would use your company again
Herbert B. | Maineville
First visit didn't get it figured out but second visit did. Anthony was very diligent to make this problem go away. Thanks
Dave H. | West Chester
Steve 1188 did a fantastic job! Very pleased with his work and he was informative as well regarding advise on when to drain my water heater for longer service life. Very happy. Sincerely Jeff Hogue
jeff h. | Maineville
On Sunday 03/27/2016 a tech came out Name Seth, He found the trouble and saved us about $6000.00 This was for a new water line from the street. So thank you RotoRotter.
Audrey H. | West Chester
Steve (1188) was on time and very professional. He answered my questions and did a great job.
Michelle F. | West Chester
The young mean that put in our new sump pipe did an excellent and we thank them so much for the job they did.
Gladys P. | Maineville
STEVE(1188) was very professional and helpful in taking care of my plumbing needs. He got the work done in a timely manner and even answered my questions about other plumbing issues. I would recommend him to my friends.
Michelle F. | West Chester
We had a late evening emergency. Your technician (Terrell Crawford #4302) can at the time promised. He was very professionally dress, was polite and curteous and did a good job of explaining our issues and how he was going to perform his services. He took great care of our home, using both a tarp in the kitchen and protective gear over his shoes, He also cleaned the area before he left, The repairs were performed quickly and completely. He even sold me a product (Pipe Shield) to keep us from having the same issues in the future. A job well done!
Tom J. | West Chester
Sump pump went over the weekend. Rotorooter came out over the weekend and did a nice clean job repairing it.
Sally S. | Maineville
Steve, #1188, did a great job. I would be pleased to recommend him to all my friends.
Marilyn D. | Mason
Wonderful service, the gentleman that arrived at my home, was acknowledge about my problem, fixed the problem, and explained what had happened, cleaned up the area. I am very satisfied, and will be sure and let other people know what a great and reasonable service I had from your company!
Shirley W. | West Chester
Service was prompt, efficient, clean and courteous.
Sandra B. | Mason
From unclogging our main drain to cleanup and restoration, Roto Rooter came through for us. Chuck did an amazing job in cleanup and drying our our basement. He was so understanding of our situation and followed up to make sure we were satisfied with the work done. We can always count on Roto Rooter.
Barb C. | West Chester
nick asbrock number 2173 was very professional and would use him again
ROBERT W. | Mason
Nick, #2173, was very professional, explained the situation clearly and gave help on what to do in the future that might help. He took care of the problem and I would call him again if situation arose that I needed help. Joan Neal
joan n. | Maineville
Our main drain backed up in our basement. Chris Poulin #1225 did a great job unclogging it and Chuck was quick to respond on a Saturday to complete the cleanup . Rotor Rooter has always been great at helping us a during our moment of need. Thanks everyone!
Barb C. | West Chester
General Manager Mr. Larkin and Master Plumber Mr. Jim Grundy recently remedied a severe and very challenging problem with a septic pump system. Mr. Larkin consistently exhibited a very professional, courteous, and considerate attitude while Mr. Grundy demonstrated he is truly a skilled Master Plumber. It was distinct pleasure to engage these two gentlemen during such a stressful event. Rotor-Rooter is indeed fortunate to have such effective players on their team. In today's world of ever growing distrust, it was also very refreshing to experience a company like Rotor-Rooter firmly standing behind their work.
Harry K. | Maineville
Ed was very quick, neat and clean. We were very happy with how our two toilet installations.
Marcia N. | Mason
Very satisfied with your service. Anytime I've needed a plumber, you've been there and the experience is always a positive one.
Chad E. | Cincinnati
We had wonderful same day emergency service. We couldn't have asked for more.
Tom H. | Cincinnati
Jarod Parks is a true professional. Got the job done in as timely a manner as possible and cleaned up after himself. The tidiest plumber I've ever known or heard of. A valuable asset for Roto-rooter and a nice man.
Anita D. | West Chester
Service tech informative , very clean and respectful of my home. Pleasant to talk too. Price may have been high but tolerable do to my need and circumstances. Coupon was helpful
Andi C. | Cincinnati
Jim was professional and courteous. He was ahead of schedule and let us know. We were taken care of ahead of scheduled time.
Cincinnati Police Memorial F. | Cincinnati
Friendly, polite, fixed the problem and made sure it was fixed.
Dennis S. | West Chester
Mark was very helpful in explaining the "root" situation and how power washing will effect my sewer in the future.
Fran A. | Cincinnati
August as very informative and pleasant. Thank you.
Joseph L. M. | Hamilton
The serviceman was very knowledgeable and listed to what we had to say to help determine the problem.
Michelle P. | Springdale
Polite, friendly and fixed the problem.
Dennis S. | West Chester
I don't know if my earlier attempt to send this was properly entered so I'm trying again. Chuck and Steve did a great job in repairing our waterline break and fixing the cause of the break. Several years ago when this condo was built, the expansion tank was improperly installed which put weight stress on the water line. Consequently a fitting broke but Chuck and Steve not only repaired the break but successfully relocated the expansion tank to eliminate a future failure. Kudos to the both!
Richard B. | Mason
We were very pleased with our technician who solved our stopped up drains today. He was courteous and even put everything back under the sink which we didn't expect him to do. We will highly recommend Roto Rooter to our friends.
Betty F. | Cincinnati
Anthony came out to help with a failed sump pump. He was thorough and seemed well informed about his work. Definately call Roto-Rooter if you need a good plumbing service.
Kathy G. | Amelia
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