Westchester, NY Rate location (73 Reviews) Call Now 914-245-1213

Roto-Rooter Westchester, NY: Customer Reviews & Testimonials

When you need experienced plumbers in Westchester, NY, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Westchester, NY

Quick response. Great and friendly service and advice.
Carlos M. | Bronxville
Timing was exact to what I was told. Serviceman was friendly, capable and completed the job quickly.
Doreen B. | Bronxville
Bayo did a very nice job. Very polite and efficient.
Gerry H. | Tuckahoe
Great service. Very knowledgable. Answered all questions and explained what the problem was
Richard I. | Somers
Prompt and efficient.
Linda N. | Bedford
I was very pleased with the rapid response to my phone call, Rory, our technician, was very knowledgable and pleasant and quickly pinpointed the problem. I will not hesitate to recommend Rotorooter to friends and will certainly use them in the future.
Phyllis M. | Lewisboro
Very satisfied throughout the entire process. Very professional from appointment setting, prompt reply and service provided.
Craig K. | Valhalla
The experience from beginning to end was superior. My disposal didn't work. I Googled Roto-rooter, . .signed up for an appointment. . .got one an hour later for later in the afternoon, Glenn arrived on time. .. he was articulate, helpful, (a certified plumber), fixed the problem. . and was on his way.
warren s. | Somers
Hello I am writing on behalf of your wonderful service technician named Glenn. Words cannot describe how happy we were with his service as well as his insight and assistance during a very difficult time for us after having our pipes burst. He was pleasant efficient as well as educational and expressed sincere concern for our warmth and wellbeing. You have a wonderful employee in him and I would like to let your company know how special he is and please take this recommendation to heart. Sincerely, Brian from Buchanan New York.
Brian S. | Buchanan
The skilled workers provided us with the most professional service. They made a bad situation, not so bad. I was worried that my house would stink and be out of order for a few days. The plumber came and solved the problem. He informed me of each step and quickly completed the job. The waste water restoration people came, and assessed the problem. They explained the solution and their procedures. We discussed the concerns with personal health and how my family use the basement. To make this short. Your company brought the machines, in less than a hour. They setup their machines and within three days the basement was dry and fresh. Thank you again ROTO_ROOTER.
William H. | Elmsford
Excellent service. They came the same day. Very impressive service recovery on an issue. They went above and beyond. The second representative made a second trip same day to resolve everything. Thanks so much!
Jenny H. | Chappaqua
The technician that you sent (Newton) was A1! He explained what he was going to do, did it efficiently and was very professional.
Sharon D. | Thornwood
I am very happy with the work performed by your plumbers. If I ever have another plumbing problem I will surely be calling you.
Dolores B. | Tuckahoe
Your man arrived promptly, diagnosed the problem and fixed it all within an hour. I appreciated the steps he took to verify that the clog in the main sewer line had been successfully removed. My only complaint was that the $417 fee seems very high, given the limited amount of labor involved. But I gather this is a set fee.
A. Barrett S. | Irvington
The service was performed quickly and efficiently, the plumber himself was courteous and professional, we were able to receive the service within 3 hours of our request, and the end result was very satisfactory. However, while we appreciated receiving a 10% senior discount, we felt the amount charged was excessive considering the amount of time required to perform the work (approx. 50 mins.).
Jill A. | Thornwood
The guy showed up after calling for help within 50 minutes. He came prepared and worked very quickly. Thank you!!!
Jen G. | New Rochelle
I called the Rotor Router explained my problem and within 1/2hr a tech was at my door. I explained again where my problem was and based on that the tech pretty much knew where the issue was. The tech was very pleasant, very knowledgeable and very happy to explain everything he was doing. I thought the service was great and yes, the problem was fixed by snaking my main line in my house and to the street within a very short time.
Nick M. | Yonkers
The gentleman that came to my home was very knowledgeable and it was a pleasure to meet him. He made sure the problem was taken care of fully before he left.
Anna c. | New Rochelle
Quick and efficient
Judy M. | Rye
Fast friendly. Knowledgeable
Mark s. | new rochelle
The plumber arrived promptly after I received a call to alert me. He unclogged my bathtub quickly and even suggested some tips to keep my drains open. He was very pleasant and respectful.
Marion G. | New Rochelle
He came very fast and found the problem and fixed it right away.
Kristina E. | New Rochelle
After having Roto Rooter come fix a clog Christmas Eve, our pipe cloged a month later. The same service tech came out with an even better machine and fixed our clog. He was clean, courtious, timely and did a great job. Roto Rooter did not charge us for the return visit and got there within 2 hours. I highly recommend Roto Rooter and the tech that helped us out. You are very fortunate to have him on your team.
Philip H. | New Rochelle
Glenn arrived faster than if I had called 911! He was very professional. I would recommend you to everybody.
Rebecca L. | New Rochelle
Andre Was fast, courteous and professional. He made the emergency call stress relieving. We called and within the hour he serviced our home.
Maria H. | Port Chester
Couldn't have been better. I called today. They came within 2 hours and fixed the problem. Amazing. Thank you so much.
Karen N. | New Rochelle
Shaun Russel did an excellent job!
Amy B. | Pearl River
Mario was professional and took care of the problem promptly
James G. | Larchmont
Richard Skjerli Tech#353,solved the problem and explained every step of the way.All your techs should be this good.
Bart E. | Port Chester
Tech was super knowledgable and diligent. Very satisfied
Charles K. | New Rochelle
Service technician Henry was fabulous. He explained in detail what the issue was and how it would be corrected.
Diana M. | Bronx
Ismet went above and beyond
Theresa M. | Ossining
The man use sent did good job. Give him a raise.
John G. | Putnam Valley
Appointments was kept as promised, but short of a plastic fitting necessary to complete repair. Made appointment for next day, which was kept at the time promised. Work finished in a professional manner, completely to my satisfaction. I would certainly call Roto-Rooter again if I ever need a good plumber.
Philip J. A. | West Nyack
Miguel (technician #266) worked tirelessly to resolve my gutter draining issues, at times laying face down in the mud with his arm extended into my drains to remove the blockages with his bare hands. He quickly identified the problem, thoroughly resolved it and made sure the water was flowing properly. All of these transpired on an early Sunday morning which happened to be Father's Day! Miguel is a professional who cares about his customers and has tremendous pride in his work. Roto-Rooter is luck to have Miguel on their team.
Joseph R. | Yorktown Heights
Plumber came on time and resolved the toilet back-up problem. In addition he gave me some helpful hints on how to make sure that toilet tank flushes most of the water in it (not the quarter tank amount) that it now flushes. All in all, great service was provided.
Jean P. | Valley Cottage
I needed the sewage pipe, which has broken, repaired quickly because the house was about to go on the market. Roto-Rooter came the day after the initial analysis, on Sunday, and worked all day to repair this. They had to dig a 4 foot deep ditch to repair the broken pipe, and then cleaned everything up perfectly afterwards. The 2 man crew was professional and highly skilled. I couldn't be more pleased.
John O. | Hartsdale
Hello I am writing to comment that i had the pleasure of having Ismet Ukaj #1499 come work in my house and help me with my plumbing. He was very personable, funny, entertaining and knowledgeable. He was very friendly and clear about helping me understand what was wrong with my sewers and fixed my problem at a very reasonable speed. If I had another issue that required plumbing I would definitely call this company and ask to recommend Ismet back or somebody similar to him.
Obaro E. | Mount Vernon
Eddie was excellent and a professional through and through. He arrived within the time frame provided and diagnosed the problem efficiently.
Phil B. | Hunts Point
Wonderful service. Returned call and came when they said they would. Work was excellent
Joseph M. | South Salem
Service Tech. did an excellent job clearing a blocked sewage line. A difficult job, but he did not quit.
john l. | Yonkers
i have been a customer for many years and has always been satisfied...
merle r. | Tarrytown
Both Technicians were courteus and informative. They explained what the problem was and how it would be remedied.
Vincent D. . | Yonkers
THe man thatcame helped us very much and he new what was wrong and in the cold he keeped on working and found out what was wrong very fast . He way great .
Jack & Virginia A. . | No Salem
Thank you for coming the same day though I need more help see the guy monday
joyce k. . | suffern
Great professionals. Fast, efficient and very friendly. I will certainly relay on their services if needed in the future.
Pablo S. . | Sleepy Hollow
The service technician was friendly, informative and diligent. I have already recommended your services to family members.
jorge r. . | yonkers
It was very easy to place a call to order service. I was treated with respect and understanding for my weekend issue. The technician was very personable and did a thorough job. Im so glad that I called!
Kristin J. . | White Plains
Very courteous representative. Excellent job done. Thank you
Frederick W. . | Yonkers
Extremely pleased with the quality of work. Thank You.
Arcadio N. . | Bronx
Very Happy. Better yet my kids are happy ! Thanks
Brian D. . | Mahopac
Thanks for the prompt service.
Robert K. . | New Rocehlle
Technician was extremely helpful and got the job done quickly.
Cynthia B. . | White Plains
Andre was great, very nice, polite and knew what he has doing.
Kristin P. . | White Plains
The technician was very pleasant
Maxine J. . | Nanuet
i would recommend to a friend
Belinda S. . | Elmsford
Came on time, solved my problem.
Judith S. . | Yorktown
The technician did a great job and was a real nice guy. We are very happy with service he provided.
Charles P. . | Nyack
Took a while to get the tech out, however tech was extremely knowledgable and professional. Took care of the issue and cleaned up before leaving. Highly recommend Roto Rooters!!
Mohammad A. . | Lake Peekskill
edwin was very corteous,professional&thourough in his work,he made sure the repair was done correctly and double checked all his work which i consider to be very important! thx Edwin!
al f. . | yorktown
Very satisfied with the technician who showed in that very bad snowstorm. He was polite, neat and very professional. Great job.
Carol S. . | Garnerville
Gabe was very helpful. He took the time to explain what was wrong and how he fixed it.
Lou S. . | new city
Ben was eager to help and did everything in a professional way -keeping us informed about everything. invoice-5117613068
Kathleen O. . | Hampton Bays
I will use Roto-Rooter for ALL of my plumbing needs!!!!
Beth B. . | Nyack
Everything was great. The only slight issue is the time frame we requested was not met. I would chalk that up to using the online method and not being told that the window we selected was unlikely to be filled. The technician was amazing. He was extremely clean fix the issue and even explained how to avoid these issues in the future and even was playful with my 6 year old.
Brent C. . | Airmont
To whom it may concern, Service man Bayo #568 is the most courteous, kind, knowledgeable and professional Ive ever had the pleasure of dealing with. He quickly identified the problem and calmed my worries. Having him on your team must be advantageous. Thank you. Sincerely, Rosanna Petruolo
Rosanna P. . | Yonkers
Technician was very nice, very knowledgeable in his work; he was bale to figure out the problem quickly and get the job done in good time.
Mantie R. . | Bronx
The technician was competent and courteous
Arthur V. . | Briarcliff Manor
The first person I spoke with was very pleasant and assured me that someone would be sent out ASAP; I dont remember her name, but she did identify herself. I received a follow up call to say a plumber would be out in about an hour and a half. When there was a delay I received another call with an explanation and a new timeframe in which to expect the plumber. Your serviceman Andre arrived within that time frame and was very professional and respectful of my home. He was concerned about using another entrance to the basement where the blockage was located. He wanted to avoid walking through my kitchen and dining room with the his equipment and wet boots. When the work was done successfully he explained what he did and informed me that a specialist would contact me on the next weekday to explain more and to give me maintenance information. I think the cost was a bit high, but I appreciated the 6 months warranty. Thank you for allowing me to give my feedback.
Maxine A. . | Mount
Your representative was very professional and courteous.
Joseph S. . | Yonkers
Great service and they came right away. I hope not to have to call again, but if I have to, I will Call Roto-Rooter !!!
Elida C. . | White Plains
Kept me informed of the exact time of the service, within minutes Completely cleaned my waste pipe to the sewer with the most modern equipment available Would not use anyone but Roto-Router
Richard R. . | Mount Vernon
Craig Schwinghammer
Westchester, NY

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