Waldorf, MD Rate location (12 Reviews) Call Now 301-235-9108

Roto-Rooter Waldorf, MD: Customer Reviews & Testimonials

When you need experienced plumbers in Waldorf, MD, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Waldorf, MD

Roto Rooter is really the place to call if you have water damage and need to get quality remediation. Our sump pump malfunctioned during Hurricane Matthew and water was all over the basement, all of this took place on a Sunday morning. I called Roto Rooter and they dispatched a plumber to come out to access the situation. Mr. L.K. was at our home within 45 minutes from my initial call to Roto Rooter. Mr. L K. replaced our sump pump and about 15 minutes after the plumber came on site, Water Restoration Specialist, Jason Nelson called. Mr. Nelson is incredibly knowledgeable, patient, and helpful. He was really accommodating and was at our home within an hour of our conversation. He came over and looked at the crawlspace and the house above in great detail to verify there was extensive water damage and excessive moisture in the structure, all while explaining in very clear terms what he was looking for and why. The Water Restoration Team had an impressive array of diagnostic equipment. Mike and Matt came every day to monitor and adjust as needed. Jason, Mike, Matt and the rest of the Water Restoration Team were very professional, courteous, and well trained. They paid attention to detail, cleaned up after each day's work and showed great punctuality. I was also amazed by the amount of pictures they took to document the initial conditions and the progress. Compared to other companies out there, I found Roto Rooter a lot more rigorous and process oriented. They know how to get things done and they follow proven methods instead of experimenting around. I would highly recommend calling them if you are looking for that type of professional service.
Nona J. | Waldorf
The plumber who Servistar issue was great he diagnose the problem he answered all my questions prior to his work and repair the issue I would definitely use your services again.
Christopher L. | Waldorf
The plumber Was great Best ever Clean Fast Nice
Mike P. | Waldorf
the crew excavated our water line, moved and replaced it, and refilled and rebuilt the floor space that had to be opened to move the line. They did a great job in one day. I
victor m. | Waldorf
Mung was a very helpful gentleman.
Angela T. | Waldorf
Maung the plumber did an outstanding job. He was very helpful and knowledgeable on fixing my sump pump. Jason from the restoration department was also very helpful and knowledgeable on my flooding problem. Maung and Jason both provided some good suggestions and advice even though I didn't use the restoration department.
Eugene J. | Waldorf
Great job so far but I must wait a few days to see how well my new installed Water Heater operates.
Richard B. | Waldorf
Great job so far but I must wait a few days to see how well my new installed Water Heater operates.
Richard B. | Waldorf
Kap arrived on time and provided me with a quick and painless solution to my clogged toilet. Very professional and funny. Great job!!!!!
A'Lelianne W. | Waldorf
Kap was very professional. He took great care to remove the drain cover and made sure the drain was flowing and no longer clogged. He was mindful of my carpet and conducted his service in a professional and courteous manner. He was also very personable. Thank you for sending him out. I would call Rotorooter again just because he represented your company so well. Thank you.
Marlene R. | Waldorf
My technician was very informative, nice and knew exactly what he was doing. Awesome service and would definitely want him to come back if I was to have any other problems. Thank you James Lian for your awesome service.
Marion W. | Waldorf
Thong arrived promptly and was very clean, polite and friendly. He worked quickly to unclog our sewer line which was a long lasting problem. We are very happy with Thong's work and would recommend him and Rotor Rooter to others. Bottomline, he provided superior service and a long term client.
GREGORY E. | Waldorf
Ben Demaline

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