Utica, MI Rate location (8 Reviews) Call Now 248-646-1129

Roto-Rooter Utica, MI: Customer Reviews & Testimonials

When you need experienced plumbers in Utica, MI, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Utica, MI

I called in the morning and had service that afternoon. The tech was very friendly and did good work. I would use them again.
Amy K.
WOW, my wife and I were very impressed with Roto-Rooter. Each technician… Wayne/Aaron were professional and knowledgeable while trouble shooting our stressful situation. Once the problem was identified, superstar Antonio did an amazing job completing the project in just over one day. I highly recommend this business.
Wayne W.
In set up nan appointment online Tuesday morning and with in 20 minutes of doing that I received a call explaining that due to the holiday alot of the plumbers/techs were backed up and were running a little behind...my tech arrived right on schedule and fixed the problem in no time., he also took the time to walk me through everything that was done and things that I may want to have done in the near future. I highly recommend Roto rooter on 6480 commerce dr in westland mi.
Armani K.
Friendly, busy and efficient. No hard sell, but an honest appraisal of my problem. The power jet with the.camera made it all visible and easy to understand what was needed. Bill Hurley was excellent and the young man, Kyle, who he sent over the next day with the power jet was courteous, friendly and very thorough. Both did superior work. I will be a steady customer. James Corcoran Walled Lake, MI
Jamespatricia C.
I had just moved in to a house and in the first week things were fine. The fun started when the washer, dish washer or even taking a shower caused water to back up into the house. I called many different plumbers and none could fit me in anywhere due to the high volume of calls everyone was receiving because of all the rain. When I called Roto-Rooter they were up front about the volume of calls they had but that they would put me on the list and set a time up for a technician to come out. I had them to my house 4 times in a three week span. The first technician that came out was very pleasant and informative every step of the way. When he left everything was fine, unfortunately within 3 days the line backed up again and I had to make another call to have them come out (thank you for the Residential Guarantee). When the technician was running late due to a problem at the job before me they called to let me know and apologized for the delay. When the same technician came out the second time he was still very pleasant and when he pulled roots out this time he took the time to explain all the possibilities and offered to have a person come out and take a look in my lines with a camera. The following day a technician came out and put the camera in my line and was surprised at how clean it was until we ran into a wall of roots. He explained different options I could take and the cost of each and every one of the options and left the decision to me. I took the option of having my line jetted (Roto-Rooter had the best prices believe me I called at least 6 other plumbers). When the gentlemen came out to jet the line they were very efficient and pleasant and once again they double checked their work by putting the camera in the line again. Thankfully I have no major damage to my lines and they gave me a rough estimate to have them come out and fix the bad spot in my line where the roots are getting in. Now I cannot tell you how frustrating it was to get into a new place with my kids (4) and not be able to use water for 3 weeks because it kept backing up but by choosing Roto-Rooter I knew every step of the way what was going on and how much it would cost me. Thank you to all the employees at Roto for making my experience such a pleasant one considering the situation. If in the future I have any more problems I know who I will call. I am going to pass on a piece of advice I received by one of the last technicians that came to my house. If you are purchasing a new house you may want to invest in having someone come out and put a camera through your lines because they can detect the roots or damage that may become a large expense or a big surprise when all of a sudden your line is backing up.
Brenda A.
Plumber was easy to talk to, answered all my questions, friendly, and provided professional services that were above expectation, installation and clean-up were quick and a through walk-thru of new product installed and maintenance was provided.
Jennifer K. | Utica
Service was prompt. Repair man was professional, very neat about the work area and very personable. Job well done! Thank you!
Sharon A. | Utica
I can't say enough good things about Russ or your company.will use your company and Russ again so
Jean H. | Waterford
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