Tuscaloosa, AL Rate location (27 Reviews) Call Now 205-758-5780

Roto-Rooter Tuscaloosa, AL: Customer Reviews & Testimonials

When you need experienced plumbers in Tuscaloosa, AL, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Tuscaloosa, AL

Excellent customer service! Prompt, professional and friendly team. Michael went above and beyond to take care of my immediate problem quickly and make sure other resources were scheduled and all was fully taken care of. John and his water restoration team are excellent, too! I highly recommend this company to anyone looking for one-stop plumbing and clean-up service.
Denee J. | Tuscaloosa
Eric did an excellent job cleaning out our stopped up kitchen sink drain, very professional
Charles W. | Tuscaloosa
The service tech,s who help clear the main drain went above and beyond to complete the job and clear the drain.
Randolph G.
Ronnie from Roto-Rooter is an excellent plumber! We have used him several times over the last year or so. Highly recommend Roto-Rooter. Not just for clogged drains!
Dennis H.
Great experience. Very professional!
Hope V.
was very easy to make apt and same day service was wonderful and I will use them again.
Alicia B. | Tuscaloosa
Called another company first and the technician was not prepared and was going to go about snaking the pipe by drilling pipe in the attic. Roto-Rooter technician, Eric Lovelady, not only came prepared he had a simple solution to plug the tub prior to snaking the toilet, less invasive approach. He was extremely personable and professional. I recommend Roto-Rooter, a national company that is prepared!
Pamela B.
Awesome service:quick. Adolfo arrived within 30 mins. from our call. Diagnosised, and repaired problem within a hour. He was knowlegeable, professional, and honest. Glad we chose RR!
Jackie D.
The plumber Eric was very kind. He introduced himself and also explained to me what he was doing. Very nice personality. Manager that came with him was nice also. They were both very informative, helpful, and took care of the problem. Thank You again!
Zelda F. | Tuscaloosa
Fantastic experience with Dennis and Terry!!! They took the time to solve all my problems! I will be sure to use them in the future if I have any further issues!
Marissa A.
I've used Roto Rooter 3 times in 2 years with Michael being my repeat Plummer. Michael is always extremely professional and helpful with his work and asks update questions from his last visit.
Pamela P.
Came back home from a weekend out of town to find that my bathroom had backed up. Roto Rooter came out on a Sunday at 4pm to work on the issue. The technician, Mitchell Hill, did a fabulous job! He went above and beyond to fix our issue!
Jay S.
Dennis originally came out to my home to address an issue with my water heater, however, my tenant complained of a slow draining tub, sink, and leaky kitchen faucet while he was there. He addressed all the issues that she was having and also provided preventive and maintenance tips for the future. He came out on a Sunday evening at the last minute and arrived earlier than expected. I would definitely recommend Dennis from Roto -Rooter for all your plumbing needs.
Ladeidra J.
Excellent service and very professional. I reached out to Roto-Rooter and Ronald to help me to resolve my plumbing issue in my bathroom of my Homewood, AL home in the month of June 2015. My bathtub faucet was leaking and constantly dripping when turned off. Ronald completed the plumbing work in my bathtub and bathroom sink quickly. He left no mess when the job was done. He kept me updated on the progress of his work while I was working at my office. Highly recommend Ronald from Roto-Rooter of Birmingham, AL.
Matthew M.
I had sewage back up and flood the basement, and Roto Rooter arrived within an hour to stop the leak. Eric was super informative and took the time to explain everything, as well as let me know all options in terms of how to move forward. The problem led to having to replace all pipes in the back yard, in which Roto-Rooter did in a timely and careful fashion. All grass and dirt was carefully placed back, and Eric even took the time to gather surrounding leaves to cover the areas in which the grass needs to grow back. The Roto - Rooter team was always on time and worked diligently to take care of my issues as quickly as possible, which I can't be more thankful for considering the timing of the incident (right before the holidays!). Trey & Herbert, who assisted on the backyard project, were also super kind and helpful, always taking the time to explain what and why they were doing things a certain way-- Overall a great experience!
Megan B. | Tuscaloosa
VERY HAPPY WITH THE WORK THEY DID. WILL USE THEM AGAIN IF FUTURE THANKS
Jeff M. | Tuscaloosa
I had an excellent plumber-Mr. Michael Hudson who came to my house with such a mild pleasant manner and gave such excellent service. Thank You Mr. Hudson from me and my grandmother-Mrs. Precious Hatfield who will be 98 next month.
Regina S. | Tuscaloosa
No fee to come out, honest assessment and very nice tech!
Amanda C. | Tuscaloosa
Great Service!!!
Meshia F. | Tuscaloosa
Very impressed with how "fast" your Plumbing Technician showed up at our home once the call was made. Randall Owens, # 1669, was courteous and very professional. He spotted our problem right away and fixed it quickly. We will definitely recommend Roto-Rooter to our family and friends. Job well done! Thanks Randall!
Romano S.
By far the best experience I've ever had with a plumber in my home! Here it is on a Sunday morning and Bill from RR comes to the rescue!! Emergency leak from master bath tub dropping heavy water right through drywall to basement/garage - and that's AFTER our main was shut off inside the house! First thing RR did was dig up main on street where knob was buried under three feet of dirt (and black widow spiders - an awful hazard of the job for sure!). That finally got the leak in broken cooper line to stop the water gush. I never had a plumber work with so much precision and effort to make sure everything was fixed exactly how it needed to be. From the cutting of our wall in bedroom on opposite side of tile tub, to the perfect and patient execution of all the soldering and blow torch work that was necessary for the repair, down to the professionalism and skill with which Bill handled the entire job, it all was top notch! Not only will I have RR back again for future plumbing repairs in our home, but I will recommend RR to all my neighbors and friends, locally and out of state, to confidently hire RR for any of their plumbing needs and repairs as well. Keep up the great work and thank you so much!!!!
Jon P.
Our experience with RotoRooter plumbing was great! Our Plumber, Jeremy, was great in addressing our plumbing issues and answering our questions and concerns. We will definitely refer to Roto Rooter again in the future should we have anymore plumbing problems.
Alicia R.
Our practice ran into quite the problem when both of our patient restrooms where clogged. No plunger could get them running again. With emergency service needed at 4:00 in the afternoon I called nearly 15 local plumbers. Roto-Rooter was the only one available to come out and they came promptly within 45 minutes of my call. I couldn't have been happier with our technician, Norman. He was very patient and informative. I've learned quite a bit from Norm! Thank you roto-rooter!
Macey F.
I called for a backed up shower drain. The plumber was very efficient in cleaning the drain and asked if I had any other plumbing needs. The plumber fixed a leaking outside spigot and tested my water pressure. I am thoroughly impressed by their service. Also the plumber informed me that they do not charge after hours or weekend rates. These guys will be my plumber for now on!
Brad G.
This is not the first time I have used Roto-Rooter. I have called on them for help on several occasions, and have always been more than satisfied. I would not hesitate to recommend Roto-Rooter to anyone who needs help with with any type of plumbing problem. Ronnie was the greatest, friendly, knowledgable and efficient. I had a nasty problem with my toilet and he fixed it up better than new. Color me happy!
Adrienne L. Spruill S. | Tuscaloosa
The man that came to my house on 3/8/16 was very professional and also personable and the rate was reasonable and he did not take a long time. Thank you Rotorooter.com and I will take any other plumbing needs I have to you.
Jamie H. | Tuscaloosa
Michael was my technician and he was very polite and friendly. He explained everything and made me feel at ease.
Sarah J. | Birmingham
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