Tonawanda, NY Rate location (27 Reviews) Call Now 716-627-2266

Roto-Rooter Tonawanda, NY: Customer Reviews & Testimonials

When you need experienced plumbers in Tonawanda, NY, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Tonawanda, NY

the gentleman who fixed our problem was very respectable, informative and obviously educated in his work. Great job, Will call again if we ever need you
Connie m. | Tonawanda
once again roto-rooter came to the rescue! service rep ken #2526 did an outstanding job! service like this keeps coming back!
bob s. | Tonawanda
Have use Roto Rooter for the past 26 Yrs and have never been disappointed. This service call was no exception.
Kevin W. | Tonawanda
The Roto-Rooter team did a fantastic job with my Dad's sewer pipe replacement. They were very competent, very professional and very patient with all of my questions. Despite the enormity of the project, it was very well managed, including the final clean-up activity. There was minimal disruption of the water service throughout the entire project. I was very satisfied with the results. Please pass my thanks on to the team who did the work.
Nancy P. | Tonawanda
The technician who came to our house (Jim) was very professional, personable, and polite. He answered all my questions and gave advise on how to maintain our situation. I was 100% satisfied with his service and would definitely recommend Roto-Rooter to my friends and family.
Carrie P. | Lackawanna
Awesome and timely service. Quick to fix the problem, and very knowledgeable. I would highly recommend rotorooter. Mike Marks was awesome!
Cailyn N. | Niagara Falls
Mike Marks was our service person who did an incredible job! He was extremely polite and professional. I couldn't ask for better service! Will definitely use your service again! Great job!!
Patrick T. | Cheektowaga
Jim M. was very professional and I appreciated his input in to how best resolve our plumbing issue. Thank you
Ellen C. | East Aurora
The serviceman was very pleasant, right to the point of how to resolve our problem and feel that he knew exactly what was wrong and got right to it. He was done in no time at all, with the exception of having to go out for a part. We were very satisfied.
Michael M. | Lancaster
The service was excellent and the technician was very nice and explained everything to me. I will deffinetly tell others to call Roto Rooter for their repairs
Shelley F. | Niagara Falls
We so appreciated the courtesy and kindness of the R/R staff from the first phone call we made. They were all very understanding, patient, and helpful.
Sarah N. | East Aurora
my repairman was Scott he gave us some good tips for keeping our lines open. He also suggested getting a camera down in the line to see whats going on, because they were just out to clean the pipes in October. I would and did call them back.
Karen k. | Hamburg
Was very pleased that technicians were able to come out the same day I called, and after hours. The techs Mike Marks and RJ were excellent.
Jared C. | Cheektowaga
Great service thank you
Shannon G. | Buffalo
This is the second time this same fella came for 2 different problems. He is a very pleasant person to work with, always smiling, and explained everything he was doing. He didn't leave a mess, either time, and they were very messy problems.
Bridget t. | eden
Chad Herkey showed up when promised and diagnosed the problem and fixed it in minutes. He was very personable and helped me understand how to avoid blockage in the future. Great job.
William G. | West Seneca
Jim M. arrived at my house and was very friendly. He answered my questions nicely. The work he did was great! I learned a few things about the house sewer system too and hopefully I can avoid backups like this in the future.
Rosemary C. | Lockport
My kitchen sink was clogged for a week. After plunging and 3 bottles of liquid plumber I called roto-rooter. They sent service technician Mike Marks out within a couple hours. He was very polite and courteous and quickly worked to open my drain. He cleaned everything up when he was done and is a real gentleman.
Doris c. | Buffalo
I was very pleased with the estimate performed by Dan who got in contact with the 2 best guys in the business. The estimate was a little bit high but I could believe that I would get the best possible quality and service. When Albert & Richard showed up to do the job I could tell in an instant that whatever they were going to do would be accurate and done with my concerns in mind. I had some extra work performed while the guys were there and they made it a point to stay to finish the jobs although it was past the time to go home. I could tell they both had a tough day as they were a bit dirty from crawling under houses all day. That didn't hamper their work in the least, they stayed and did the job. I will make sure to tell my friends about Roto-Rooter. Very happy with all aspects of service. Especially making to get to my home on time and doing the job in their allotted time frame. Will be calling again next time I have plumbing needs! Would have given you all 6 stars if I could.
Jim F. | Cheektowaga
The technician that provided service for me was undoubtedly the most efficient tech That has ever provided service for me and I have been using Roto Rooter for many years. I love that he cleaned up any mess that he created and that was a result of the job itself, most don't.
Carolyn L. | Buffalo
Service was excellent. They took the time to explain the problem and gave me suggestions to help eliminate further problems. Would definitely use this service again.
Terianne S. | Lancaster
Jim M (Technician #: 3258) was amazing! Thanks for your help!!!
Tim C. | East Aurora
The guy you sent me today (Sunday) was awesome. I think his name was Ray. He was very professional and honest. I really appreciated how nice he was and when he wasn't 100% sure how to do something he called someone else to help him learn. He was great.
Christina P. | Lancaster
very good job thank u
Mohammad F. | Buffalo
Excellent service. James was very professional.
John B. | Buffalo
T.j. Our technician was extremely knowledgable and professional. He was also courteous and cleared our drain in record time! And we were also relieved that you provided service on a Saturday morning at no additional charge. I would highly recommend your services!
Richard B. | Williamsville
my service man was Jim M #3258. His picture does not appear on the brochure that he gave me however it should! He is such an asset to your company. He was very pleasant knew exactly what he had to do and even though it took two trips he completed his job at a very reasonable price. I hope it never happens again however if it does Jim M would have to be my sevice person. Thank you Jim and happy birthday!
Arlene L. | Buffalo
Duane Stehlar
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