Syracuse, NY Rate location (7 Reviews) Call Now 315-475-4444

Roto-Rooter Syracuse, NY: Customer Reviews & Testimonials

When you need experienced plumbers in Syracuse, NY, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Syracuse, NY

We had our basement flood and our hot water heater stopped working after we got the water drained. So we purchased a hot water heater and we called to have it installed. A very nice man named Harry came and fixed our hot water heater and he was kind and curtious and got the job done. I was so happy to have it back on cause we had gone all weekend without hot water and u never know how much u need something until u don't have it. I was nearly in tears when he told me it was done cause I had been dealing with all kinds of stress do to the flooding in our basement. But to hear we had hot water again made me so happy. I want to thank him and Roto Rooter for having kind and professional people working for them. I will be a loyal customer from here on out. Thank you.
Theresa M. | Syracuse
We had your company here yesterday. A very nice young man came to help us out with a sewer problem. His name is Jim. I just wanted his boss to know what a polite and nice man he was. He explained everything to us so we knew and understand what your company will do for us . He was out in the cold and rain for almost two hours and finally fixed our sewers line that we have been having problems with off and on since last October.had city come and another man come and they couldn't fix it. Just wanted to let you know how pleased we are with your employee and your company..will recommend you to everyone and mostly cause of your employee that was so determined to fix this problem for us. You are very lucky to have him. We are seniors and really appreciate good employees and honest company's.
Patricia S. | Syracuse
I thought the bill was a bit excessive at over ${esc.dollar}350 for what took 1/2 hour but Ryan, our technician, was excellent, knowledgeable and courteous.
Joseph C. | Baldwinsville
Rick, the technician that came to fix our sink, was friendly and professional. The sink works perfectly again AND when he finished up the whole area was even cleaner than when he arrived - now that's service. I wouldn't hesitate to use Rotor Rooter again.
Jackie D. | Nedrow
Rick Cashman showed up on time and completed a tremendous job. He took time to listen to my concerns and made sure he fully understood what the problem was before he started working. It was a stressful time but Rick assured me that the problem would be fixed and he stood by his word.
Candice F. | Fayetteville
Rick Cashman provided us with excellent service when our residential water pipes froze and burst. He clearly communicated when he would be able to be at my home and worked efficiently when he was there. He also recommended a service to pump the water out of our basement.
Scott S. | Syracuse
Was very satisfied with the timely service call and resolving our problems.
Sue O. | Syracuse
Mark Armstrong
1911 South Salina Street
Syracuse, NY 13205

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