St Peters, MO Rate location (39 Reviews) Call Now 636-387-4115

Roto-Rooter St Peters, MO: Customer Reviews & Testimonials

When you need experienced plumbers in St Peters, MO, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter St Peters, MO

Jason did a very good service, and work he had done was thorough and informative.
Michiye J.
I was very happy with your service and will refer this company to all my friends and use your service again when needed.
Gary O.
Steven was our technician he responded quickly, very friendly and very professional. Our sewer was backing up in the basement due to tree roots in the sewer line. Steven cleared out the sewer line and asked if we wanted a view of the sewer line to see the conditions. I highly recommend ROTO-ROOTER when it comes to getting the job done right and quickly.
Debra S.
Had a problem on a Saturday morning, and they were able to get someone to us within just a couple hours. Our service technician, Steve, was polite, professional and able to fix the problem. Would recommend.
Beth A.
The service technician, Jim 1290 was very professional and knowledgable! He was very prompt and solved the issue efficiently! The other technician, Lonnie was also good! I will continue to use Roto-Rooter in the future.
Celia M.
Steven was AWESOME! He explained everything to me, did all the worked and cleaned up when he was done. He was personable and was kind. He made me feel wonderful and cared for. He made it so much less painful than what I imagined it would be. Thanks for employing such a great guy.
Yolonda F.
Roto-Rooter was efficient, reliable and courteous. They attended to our service call promptly, despite the fact that we called on a Saturday morning. Our main stack had to be snaked, and our septic filter needed to be cleaned. The problem was fixed, and we have not had any issues since the incident.
Ryan T.
i had to make an emergency call on a sunday,because our floor drain in the basement was backing up more water then it had been all was usually only when we used the washer before that.i made the call around 11am they told me it would be between 12-4 for a tech to come out.he got here a little before 12 i was so surprised how fast he got here!the guy was very nice and helpful,the service went a lot quicker then we both intended given that my house was vacant for 2-3years (moved in november 2014).turns out we had roots that were trying to grow into our pipe.when he was done he even sprayed down all the dirt that came up from the dran,which saved me a lot of stress and time cleaning it up.i will definetly reccomend them for anyones problems they have,and will glady use them again!! ****service from 3041 elm point industrial drive saint charles mo****
Jenny F.
Prompt service. Fast and knowledgeable. Friendly service. Fixed my problem in a short time. Will use again.
Jobie B.
I am extremely happy with the service I have received from Roto-Rooter. Their service men have always arrived on time and been courteous and efficient. They guarantee their drain clearing for six months, whereas a local company that I have used previously, Edwardsville Plumbing, only guarantees their work for 24 hours!
Peter M.
Steven from Roto-Rooter came twice the same day for 2 different problems. He did both repairs swiftly and expertly after explaining the charges which I found fair. I would not hesitate for calling on him for any other plumbing problem. Thank you Roto-Rooter.
Nabil A. | St Peters
Worked with Jason Brooks, Technician #3136, and he was awesome! This is the second time I had to have Roto out in a short amount of time, and Jason did such a thorough job! He clearly explained the issues and told us our options for repair. He did not try and hustle or sell us anything that we really didn't need. If you can, call Roto and ask for Jason Brooks! Thanks!
Janelle T. | St Peters
My sink and dishwasher were backing up into my basement shower. I wasn't sure if it was the main line or a connect line. Steven Brough troubleshooted the issue quickly and efficiently and figured out I needed the sink and washer had caused a buildup in my line. The problem was completely solved thanks to Steven.
Jonathan B. | St Peters
While I wish I did not have to call Roto Rooter in the first place, I am always very satisfied with their service. They are prompt, courteous and professional. When we do have drain issues, there is only one company we call.
Scott S. | St Peters
Fast and professional with one caveat. Make sure you ask for a real plumber and not a drain tech unless you are certain a snake job will clear your issue. A previous owner of my house shoved drain hose of their washer so far down in the drain pipe that it was stuck in the drain pipe and clogging the drain pipe as the old hose decomposed. The drain tech they sent out first could not fix the issue. However, it was then escalated to a real plumber who fixed the issue with celerity and skill. I have used Roto Rooter many times for many issues with the plumbing in my house over the years and have always been satisfied. ++ that one is able to schedule online over computer or mobile device without having to wait for a human to answer the phone, however if one prefers to schedule with a live operator, that is available also.
Michael L. | St Peters
Nick Smith (tech#905) was very professional, and took the time to explain what he was doing. Excellent job!
Nasreddine K.
My son complained of a clog in the bath tub.  After several months of a temporary fix using DRANO (which can harm your pipes) I decided to contact Roto-Rooter.  Their website is easy to use - I scheduled an appointment at 11:00pm at night.  The website gives you a 2-hour window to choose from and they contact you 30 minutes before someone arrives.  A friendly person came to my door, with a van clearly marked who they were and a uniformed worker talked me through the process. He quoted me a price for three different strategies for fixing my problem.They were careful to use a tarp in case of a mess - which there was none.I found a $40 off coupon their their website which they gladly honored and they were in and out in less than one hour.I was quoted additional work that could be done - but only because I asked for a quote.  I always recommend Roto-Rooter.
Carolyn B.
We live in South St. Louis county and have had Roto Rooter at our house many times.  Whether you call for an emergency or call to schedule an appointment for the near future, they are always on time, are professional, and clean up after themselves.  Our service technicians have varied over the years and they are all great!Would recommend!
Michael G.
Had a great experience with Roto-Rooter. Called the St. Charles office, and they got a guy out to us within an hour. Our technician, Gary, was very friendly, helpful, and knew what he was doing. Got our main drain unclogged quickly and has been working great since. He honored the coupon from online. I would definitely recommend to my friends!
Fran A.
I had to call on the 4th of July unfortunately. Fortunately, they sent someone out within a very short time frame. Bryan was very knowledgeable and he was upfront about our situation. He informed me about things that he knew would need to be done and problems that could present themselves once he got started. He let me know what was going on the entire time and told me what needed to be done in the near future to keep a well working sewage system. I thought he was helpful and made me feel more at ease about my situation.
Ashley C.
Linda W.
My account is #1719 0523. On Sunday we suddenly had a clogged kitchen drain. We called Roto-Rooter, and within 30 minutes we had service. Raymond #1952 did an excellent and fast job clearing out our kitchen drain. We would highly recommend him for any Roto-Rooter job.
John S.
I had a kitchen faucet replaced Feb 11 by roto-rooter and I was very satisfied with the the plumbers work. The plumber was Demetric. He cleaned up so well and was very polite.
Roto-Rooter Plumbers 12/1/2010My friend came over and used the upstairs shower which has not been used in about 2 years. Well, the hot water would not work. I thought it was a water pressure problem from it not being used. Anyway, I left the water running thinking that it needed to build up some pressure. I was mortified when my downstairs was raining through the ceiling in the living room. I called Roto-Rooter and set up an appointment for the next day. Bob J was the technician that came and he was absolutely wonderful. It turned out to be the face plate behind the faucet that was busted. Not only did I have the faucet fixed, Bob told me that I had a clog that he could fix for me. Thank you so much Bob and Roto-Rooter!
When I called I was given an approximate time of service. Ten minutes later I was called with an exact time. The Tech arrived right on time. He was courteous, and set right to work, and also took care (to protect the carpet on the stairs (which I really appreciated). When he finished the work, he cleaned up everything. He also made suggestions that might help prevent future problems. This was the third time I have used Roto-Rooter, and I have been throughly pleased each time. I highly recommend them. They turn panic into a huge sigh of relief!Larry was the Tech. He was great! Thanks Larry & Roto-RooterPhyllis Pitts6714 Cherryvale DriveHazelwood, MO 63042Date of Service: 11-9-2010
My name is Lisa yesterday was my Birthday and I go down into my basement just to find that my basement is backup and spewing of sewage. Well I called roto rooter and they sent someone right out, My tec. was Mike Resetarits he was the nicest and funniest person he got right on the problem told us step by step what to do and we had a break in the pipe outside underneath our driveway the roots were growing in the pipe. Well he explained how much would have to be cut away in our driveway unlike other companies I'm sure would have not told us this. But they will be out on Monday morning to give us a bid thats fast. Their shild be more people Like Mike in their companies. This was done Oct. 29th I would like to thank roto rooter for their expertise.
Lisa S.
Roto-Rooter date of service 10-04-10.I can't say enough about my technician Howard # 6569. He goes above and beyond for his customer. This is the third time I have requested Howard because he is professional, knowledgeable, and courteous. He is always very prompt and leaves his work area very clean. I highly recommend him and his work.
Raymond & Jesse were great I appreciate the professionalism and the patience the had answering all my questions
Pat P. | St Peters
the tech was very professional.I was satisfied with everything
Joseph m. | Saint Louis
Would have prefered to have more exact estimate before service was rendered. The plumber was very professional and courteous.
Linda S. | St. Louis
Both Justin (${esc.hash}3455) and John (${esc.hash}3201) were great today, they showed me everything they were doing and walked me through the process of contacting my city government to get support for the Sewer Lateral project. I'm very glad they helped me work through things today!
Michael F. | Webster Groves
This is the second time I have used Roto Rooter for the same service. And this is the SECOND time I had a service tech come out who was hard-working, professional, and got the job done. Ken was our tech today, and he was so polite and kind. You could tell he really cared about the job he was doing. He is a true asset to your company and should be commended.
Coleen S. | East Alton
Gabby,3378 and his assistant did a great job assessing my lateral swearer line issue. I am hopeful that their water jet cleaning recommendation is successful. David Smith
David S. | St Louis
My technician Jeff was very professional, very personable, very efficient and answered all my questions. Overall, he provided A+ customer service. He is a great asset to your company!
Sherri S. | Saint Louis
Service person arrived after hours at no extra charge, did his best and was very nice. Couldn't ask for more. Thanks.
Pat G. | Grover
Ken was incredible A true professional. You should be so proud to have him in your employ
Shiela B. | St. Louis
Have been using Roto-Rooter for years and have always received excellent service. Personnel were knowledgeable, efficient, and clean. Will continue to use when necessary.
Michael B. | Ballwin
Unbelievably awesome. Our technician Ivan was friendly, professional, and very knowledgeable. Our plumbing issue was resolved in a timely manner. He then requested the service of a fellow technician, Gary, with additional equipment to show us precisely where the problem(s) are and recommended a more permanent solution. Once again he was knowledgeable and polite as Ivan was. We are very happy with the result and would recommend roto-rooter to anyone that is having plumbing issues. Thank you.
Jason J. | O'fallon
Overall it was a good experience.
Liliya j. | st.louis
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