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Call Roto-Rooter Today for a Plumber in St Augustine

Roto-Rooter plumbers in St Augustine provide plumbing maintenance and repairs as well as clogged drain cleaning. Roto-Rooter's St Augustine plumbers offer residential and commercial plumbing services that customers depend on for all of their local plumbing needs.

Trusted and recommended since 1935, Roto-Rooter is the premier provider of plumbing and drain cleaning services in St Augustine, FL. Homeowners and businesses depend on Roto-Rooter 24 hours a day, 7 days a week. Our specialty is emergency services.

Your call will be answered by a trained customer service representative who will handle your request quickly and schedule service at your convenience.

Roto-Rooter
Phone:
904-824-1836
Address:
2110 Dobbs Road
St Augustine, FL 32086

St Augustine Plumbing & Drain Solutions

  • Available 24/7
  • Trusted & Recommended Since 1935
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Serving the entire St Augustine area including the following communities:

Elkton Hastings Jacksonville Ponte Vedra
Switzerland
Roto-Rooter
Phone:
904-824-1836
Address:
2110 Dobbs Road
St Augustine, FL 32086

Customer Reviews

Roto-Rooter 4.9 out of 5 based on 133 ratings. 133 user reviews.
Roto-Rooter
  5 by Speelman P.
Everything about the service was excellent. Scheduled appointment on line; received confirmation with 5 minutes; received phone call confirming scheduled time was okay; received phone call from service repair half hour before scheduled time; service provider was on time; discussed problem; equipment was brought in; service provided in timely manner; cleanliness for service done excellent. Thank you for your service.
Roto-Rooter
  5 by Melissa P.
Awesome job! Same day service. Quick, friendly, great explanations! Will recommend! Don was great!
Roto-Rooter
  5 by Paul W.
My technician, Kevin, was extremely nice and efficient in identifying the problem. He explained the issues that were causing the pipes to back up, answered any questions I had, and fixed the problem very fast. I appreciated his professionalism and service.
Roto-Rooter
  5 by Connie S.
I have used roto-rooter for years and always pleased with their work. connie
Roto-Rooter
  5 by Carol E.
really nice technician! Glenn Roeder, does a great job
Roto-Rooter
  5 by Susan B.
The technician, Augustine Edeh, was very efficient and solved the problem immediately. We had another plumber earlier in the day and could not find the problem. We were very satisfied with the work.
Roto-Rooter
  5 by Charles S.
Great service from initial contact to finish. Operated super nice friendly and courteous,very helpful. Tech called before arrival and ready to work. Very knowledgeable and explained all his work. I would recommend them to anyone. I am very pleased!
Roto-Rooter
  5 by Robert L.
Chris did a great job and was very personable. Would recommend to anyone. Thank you
Roto-Rooter
  5 by Fred M.
Good job
Roto-Rooter
  5 by Jeanne F.
My original appointment was 6/23 from 3-5. They called my home @1:15,but I was at work, spoke with dispatcher @ 2, did not hear from anyone until I called @ 5:20, then was contacted @ 6:50 to reschedule. 6/24, app from 1-4, dispatcher did call @2:50 saying She was waiting for a plumber to get freed up, about 4:50 they called to say Jason was on the way. Jason was very knowlageable & took care of the job in a professional manner. I have used Rot-Rooter before, & find them reasonable. The 6/23 incident was the 1st time I've had any bad experience.I should have been notified when the plumber couldn't be there by 5, I understand no one knows how long a call would take, but the customer should not have to call after the promised time for info.
Roto-Rooter
  5 by Richard C.
Jim miller was excellent! He was so careful a neat and catered to our concerns.
Roto-Rooter
  4 by Keith V.
We called about a clogged kitchen drain. The phone receptionist was very helpful in arranging an appointment with the plumber and offered us any 4-hour window we wanted including one that evening from 9 pm-1 am, which we took. We received two phone calls, one informing us there would be a delay and the other 30 minutes out. The plumber arrived, was courteous and efficient and explained the procedure and cost before beginning. I was impressed with his thoroughness and the time he spent clearing the clog and spending time giving us some advise on how to prevent or at least postpone another visit. He did spend a busy hour with us and cleaned up after himself. Was a good experience.
Roto-Rooter
  5 by Jim R.
Showed up when scheduled. Tech was quick and knowledgeable.
Roto-Rooter
  5 by Bradford B.
Technician John Zensen was courteous, friendly and professional. Offered a lot of good insight and feedback regarding the problem and prevention of future sewer line backups. Would commend him to anyone.
Roto-Rooter
  5 by Douglas B.
The appointment was made for Saturday, June 20th between the hours of 12:00 p.m. to 4:00 p.m. but due to the significant number of calls, we were contacted to reschedule for the next afternoon. On Sunday morning at 10:30 a.m. we received a phone call that a technician was on the way. The technician was knowledgeable, helpful and explained what the problem was with several options to fix the problem. After snaking out the drain, he explained ways to avoid the problem; he then tidy up the area and presented us with the bill. Despite having to spend his Father's Day morning with us, the technician was always the professional!
Roto-Rooter
  5 by Bettye V.
new sump pump installed fast and friendly
Roto-Rooter
  5 by Richard S.
Dallas, the Roto-Rooter technician, was very cordial and efficient. Fixed the drain in good time and cleaned up well after the service call.
Roto-Rooter
  5 by Michael T.
Needed to schedule an appointment to have our main line scoped for upcoming work. John Zensen arrived, on time, and ready to work on official business. However, he went above and beyond the call of duty when he saw I was having trouble securing a new car battery in my car, and not only offered his assistance, but jumped right in making certain my car battery was secured correctly. Then he was totally prepared to get right back to official business. Definitely recommend John, and root rooter. Michael from Ballwin
Roto-Rooter
  5 by Alan W.
The technician assigned to work on our kitchen sink showed up exactly when he said he would. The work was done quickly and he left the sink in exactly the same condition as he found it. He was probably one of the nicest workmen we have ever had in our house. He introduced himself to my wife and I, shook our hands and referred to us as Mam and Sir. You just don't come across manners like that very often. We will be calling Roto-Rooter the next time we need a plumber.
Roto-Rooter
  5 by Glenn W.
As usual excellent
Roto-Rooter
  5 by Alice K.
Goodie was very professional. Informative and handled our dripping shower efficiently
Roto-Rooter
  5 by Joe S.
Tech was pleasant and prompt.
Roto-Rooter
  5 by Venus N.
Keith was patient honest professional and hard working and he was open minded about auggestions
Roto-Rooter
  5 by Lynda C.
Antoine came out to my house within an hour of my calling Roto Rooter, and had my blocked drain open in about 45 minutes. He was a pleasure to work with--very knowledgeable regarding my chronic tree root problem,and just did an all-around good job.
Roto-Rooter
  5 by Scott B.
John Zensen was very professional and took the time to explain/answer my questions. Work area was protected and cleaned up when done. Problem was corrected in a timely fashion and very pleased.
Roto-Rooter
  5 by Tina M.
The service man was friendly, fast, and knowledgeable. Very happy with the service.
Roto-Rooter
  5 by Sue C.
Roto-Rooter came out same day that I called. Phone call was pleasant. Our serviceman was great. He tried to analyze the commode problem. We started with simple steps to determine the smell coming from the commode. He explained what he was going to do and quoted us the charge with the service. Mike Nichols was a super serviceman.
Roto-Rooter
  5 by Joseph M.
Your man was very nice to work with. Told me what I needed. Fixed the problem fast.
Roto-Rooter
  5 by Rebecca H.
Jason and Andy did a great job!
Roto-Rooter
  5 by Jen S.
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Roto-Rooter
  5 by Bruce B.
Ms. Ariel Ruff is our plumber who did the work. We are so delighted with the work that the day after I and my wife walked around the house to look again at the exterior faucets that were installed. We are so grateful for her work. The soldiering is beautiful, like an artist, and the installation is very direct, clean, and timely.
Roto-Rooter
  5 by Viswanathan S.
Roto-Rooter is a Trust worthy company.Very professional.Always complete their job to the utmodt satisfaction of the customers.On 10 th June I had a regular preventive maintenance service done on my property.Steve and his group did a GREAT job. Vish Subbaratnam
Roto-Rooter
  5 by Mary Le C.
Roto-Rooter could not have pleased me more! My sump pump would not quit running. I called Roto-Rooter and they immediately sent out Ariel Ruff. Ariel was friendly and polite, but more important, she was efficient and knew exactly what to do. After careful consideration, it was determined that I needed a NEW sump pump. I was given an estimate and I was given a $40.00 discount. The replacement went smoothly. I would definitely call Roto-Rooter again. Mary Le
Roto-Rooter
  5 by Marie D.
Mario was very professional and courteous. He pointed out the problem, gave me a price and fix it in a timely manner even though it was late; which makes it great too be a 24 hour service. I would like to personally thank him for a job well done. I would recommend your services anytime. Thank you Mario!
Roto-Rooter
  5 by Ralph K.
You are so blessed to have Paul as an employee. He came to our home and was very concerned about helping us. His quote was right on target for final payment. He did high quality work in a great amount of time. He did exactly what my husband requested by replacing the shut offs by our washing machine. And went above and beyond when he saw our new sump pump pipe elbow leaking. He said the company had not glued the elbow and he saw it dripping and so he glued it for us. THATS AMAZING. I would call roto-rooter every time for plumbing issues from now on. Thank you again Paul for a job well done and the high quality of work you do.
Roto-Rooter
  5 by Julie C.
Wonderful experience! Thanks for helping.
Roto-Rooter
  5 by John Q.
I called to ask for some insight on a leak coming from an upstairs bathroom into the den. Later that same day, Jason Cooper showed up at our home and began a visual inspection and a process of deductions to determine where the source of the leak was and suggestions on how to repair since it was tile related and not plumbing. Professional, polite and conversational. Roto-rooter as a company should be proud and supportive of people like Jason Cooper. By the way, with all that help and suggestions, there was no charge even though we offered three times anyway.Thank you, John
Roto-Rooter
  5 by John .
We had Roto Rooter out to install two bathroom faucets. The serviceman was very professional, friendly and completed the job very much to our satisfaction.
Roto-Rooter
  5 by Julie C.
We had excellence service on Friday, June 5, 2015. Our tech., Mario, #812 provided us with professional help. While our appt. was a little after expected time, I received two phone call to inform me of the delay. It was greatly appreciated.
Roto-Rooter
  5 by Doug F.
The response time was within 2 hours, which is excellent. The plumber was familiar with the plumbing issues in the area and knew the correct path of correction for the problem. He kept us informed throughout the processs and protected the work area from damage. The job was performed and the problem resolved.
Roto-Rooter
  5 by Jackie H.
Pat was very prompt and professional. He answered all my questions and when I asked questions about what to expect with the camera as the next step he encourages me to ask the camera person who would do the camera. He was very helpful in setting up that appointment. This is the second time I used this company and I was very pleased both times. The service professionals must really like working for roto rooter and you can tell it by the way they treat their customers. Thanks roto rooter!
Roto-Rooter
  5 by Lee W.
I was very pleased with the service we received. We had a horrible backup, and they responded very quickly. Jeremy was our service tech, and he was hardworking, professional, and very pleasant. He made sure everything was done right, double checked the system, and even helped with the cleanup. I would not hesitate to recommend Roto-Rooter to anyone, particularly if they are lucky enough to get Jeremy. Lee Walters, Lake St. Louis, MO
Roto-Rooter
  5 by Matilda S.
Called Roto-Rooter on Saturday morning about 11 for an emergency sewer back up and was told a technician would be out between the hours of 1 and 5. The tech (Patrick) showed up at 11:45 - what a blessing ! He had our drain cleared in record time and couldn't have been nicer. He also arranged for the restoration team to come out. Wow, what a great bunch of guys. Will certainly call Roto-Rooter again when needed and will gladly recommend them to others
Roto-Rooter
  5 by Starlene T.
Glenn Roeder did a great job explained everything to me ,made sure he made no mess in my house,I was very happy with the services provided,would gladly use Roto Rooteer again
Roto-Rooter
  5 by Starlene T.
Glenn Roeder was very easy to understand,he told me everything he was doing,I felt very good about this experience with your company.Thank You
Roto-Rooter
  5 by Alicia L.
Very professional and helpful
Roto-Rooter
  5 by Kirk B.
Tech: Dallas; Tech # 3576 Dallas was great. Prompt visit after our initial call to unclog a drain which caused a sewer back up. He did a great job.
Roto-Rooter
  5 by Doug F.
Terry kept us informed and offered options as problems were encountered. The service response time was within 2 hours. Highly recommend!
Roto-Rooter
  5 by Delecia H.
Excellent service. Joe was very friendly and resolved my problem quickly.
Roto-Rooter
  5 by Roland G.
Raymond, was excellent in explaining the details about my pluming problems along with answering any questions that I had about your additional services for the future. Raymond, was very professional in representing himself as well as Roto- Rooter. Thanks! Roland Garner
Roto-Rooter
  5 by David J.
Jeremy 1419 is a master Profession Technician with excellent personality. He performs his work prompt and correct. He is the best of the best. He performed the work at 8312 Graybirch, Berkeley MO 63134
Roto-Rooter
  5 by Mikchael D.
The only negative I had with my experience is that when I first made the appointment I was told they would be there between 3:00 and 5:00 PM. This worked out great for me. Then I was called back on my scheduled day and told they would be there shortly after 2:00. This did not work out as well and I had to make many changes to my work schedule. Otherwise everything was great.
Roto-Rooter
  5 by Edward B.
THE TECHNICAIN WAS VERY POLITE AND DID A GOOD JOB. THANK YOU
Roto-Rooter
  5 by Rodney M.
Did a thorough job and explained it all to me very well!
Roto-Rooter
  5 by Brett Y.
service man was very professional. It was raining when he came over and he was courteous enough to put on shoe covering so nothing was tracked in.
Roto-Rooter
  5 by Anita M.
nathan, bang up job,great work ethic. thanks for the water heater install in a timely fashion
Roto-Rooter
  5 by Jeaneen S.
I have a home warranty and my company kept telling me they didn't have anyone in my area to send. I was so mad I called the CEO of OLD Home Republic, in few mins I received a call from the CEO's Admin. she was so nice she call your service, and you sent Raymond Arriola out. What great service I received, he arrived quickly got right to work fixing the problem. I will for sure us him again if we need anything, in fact the CEO's Admin also said how nice he was when she talked to him.. and she said they would note on my file that he came out and did a good job. So if the CEOs Admin said he's good.. he's good.. and I totally agree he was terrific.. I hope this gets to his boss to hear the good things about Raymond.
Roto-Rooter
  5 by Sheri K.
Miree was a gentleman who was very professional. He was very pleasant to talk to and explained what he was doing as he was working. He took time to make sure the area was clean when he was finished. He is a super employee for you!!!
Roto-Rooter
  5 by Shawna D.
Our technician, Sean, was extremely polite and explained what he was doing and very informative in regards to all of the questions I had. I would definitely recommend him to any of my friends/famiy.
Roto-Rooter
  5 by Joan H.
All of Roto-Rooter's personnel and repairmen were very courteous, efficient, professional and extremely conscientious in doing the best job possible, including cleaning up their work sites so there was no cleaning chores for us to do after they left. We couldn't be happier about he all the plumbing work and repairs they did for us. We would definitely recommend Roto-Rooter to everyone we know.
Roto-Rooter
  4 by Tom W.
Don, the serviceman, arrived within 2 hours of the call. He was able to resolve the leaking pipe the same day. Courteous and helpful. Thank you Don and RotoRooter!
Roto-Rooter
  5 by Joan D.
I scheduled a routine mainline cleaning for a 2 year preventative maintenance. Brian was here within 2 hours. He even put protective covers on the wheels of his machine! He was very nice too and I will ask for him again!
Roto-Rooter
  5 by Kathy B.
JUSTIN TECH#3455 WAS VERY PROFESSIONAL, INFORMATIONAL,PROMPT & FRIENDLY. WOULD DEFINITELY RECOMMEND HIM IF EVER RECOMMEND ROTO-ROOTER
Roto-Rooter
  5 by Victor H.
Brandon tech 2928, was very helpful, even went above and beyond reasonable expectations.
Roto-Rooter
  5 by Edward R.
Our basement door was too narrow for the over 30inch rooter the first technician had so Don was summoned. He arrived within 10 minutes with all his equipment including his favorite alligator wrench. He proceeded to clear our pipes. We were free of sewage backup within the hour. We were quite satisfied with his plumping experience. It showed in his work. Ed
Roto-Rooter
  5 by Mike M.
The plumber, Ray, was courteous, professional and kept us informed each step of the way. He did a great job with a minimal amount of disruption to our home. We would highly recommend Roto-Rooter to our friends and family for service.
Roto-Rooter
  5 by Jennifer B.
Gordie was very knowledgeable about all aspects of our plumbing issues. He presented the information to me and assisted me in making the appropriate choices within my budget. He was friendly, prompt, and efficient. Thanks for doing such a great job!
Roto-Rooter
  5 by Carol S.
Brian was very polite, professional and helpful.
Roto-Rooter
  5 by Lawrence B.
The technician was very personable, and I appreciated the fact that he was able to do the clean-out from the yard entrance so there was absolutely no mess beyond the back-up I already had dealt with.
Roto-Rooter
  5 by Kevin W.
Brian was very professional and thorough. He came up with a good approach to fixing the problem and his approach was the correct way to do it and he was successful at fixing the problem. He did not rush the fix and took additional time to make sure the tub also was no longer leaking. I'm very pleased with the service that was provided!
Roto-Rooter
  5 by Frank Mary E.
Don arrived Saturday morning (3/28/15) within a couple of hours of our initial call. He quickly assessed the leak in our basement ceiling under the laundry room. He explained that he may need to cut out a portion of the laundry room wall to find the source of the leak but he had a few more ideas to check out first. He found the problem to be the laundry room faucet washers. They were so dried up that the water was leaking around them. Thankfully the laundry room wall remained intact. Very professional & friendly service from Don.
Roto-Rooter
  5 by Ashley H.
Don came to my house on Saturday and was so helpful. If I had the choice for future needs, I would always ask for Don. Great experience with Roto-Rooter.
Roto-Rooter
  5 by Michael F.
Both Justin (#3455) and John (#3201) were great today, they showed me everything they were doing and walked me through the process of contacting my city government to get support for the Sewer Lateral project. I'm very glad they helped me work through things today!
Roto-Rooter
  5 by Pat P.
Raymond & Jesse installed a new water heater for me. They took the time to explain the safety features and how to light it if it were to go out. They made me feel at ease with the new device. Both were very friendly, polite and professional.
Roto-Rooter
  5 by Lindsey K.
The man that provided the service was very nice and knowledgeable. I felt 100% comfortable with having him in my home.
Roto-Rooter
  5 by Glen G.
My technician, Justin, #3455 provided excellent service. He was very professional, efficient and explained what he was doing thoroughly. I have a plumber out here about once every three months as I have issues with my lateral line and I have never been as satisfied as I was when he left.
Roto-Rooter
  5 by June R.
Mike was very professional and he did a good job.
Roto-Rooter
  4 by Bob T.
Wrote a review on Yelp of how good the service & staff is. Did a good job. Explained everything both before & after. A bit pricey but worth it.
Roto-Rooter
  5 by Josefine R.
Mike was excellent - he was very courteous and informing. He was very proficient in his work. Well pleased.
Roto-Rooter
  5 by Christine L.
The 24/7 online scheduling service is excellent & efficient. The service techs were prompt & professional. They didn't just solve the immediate issue but got to the root (literally!) of the problem. I've had other plumbers out to our home but they were the first ones to identify the cause. I will not hesitate to call this particular franchise for any plumbing related problems.
Roto-Rooter
  5 by Dayna W.
My technician, Glenn was very professional, informative and explained everything that he was doing.
Roto-Rooter
  5 by Al S.
Augustine and Steve were very professional , courtious and just nice people . Thank You !
Roto-Rooter
  5 by Tracy .
It was great service and we appreciate you coming out on Christmas day. Also the other time we called you. We will continue to use you.
Roto-Rooter
  5 by Jason J.
Unbelievably awesome. Our technician Ivan was friendly, professional, and very knowledgeable. Our plumbing issue was resolved in a timely manner. He then requested the service of a fellow technician, Gary, with additional equipment to show us precisely where the problem(s) are and recommended a more permanent solution. Once again he was knowledgeable and polite as Ivan was. We are very happy with the result and would recommend roto-rooter to anyone that is having plumbing issues. Thank you.
Roto-Rooter
  5 by Tracy S.
I am new to Kirkwood, MO. Ya'll have been great. We have not had any problems the two times you came out for us. Once was Christmas day and that was a life saver. Also today. The techs were great especially Mike #3185. We would use you again if he can be our tech every time.
Roto-Rooter
  5 by Edward P.
My toilet broke at 11AM on a Saturday that I had to go to work at 6PM. The tech came and looked at it by 1PM, went to get the new toilet needed and returned. He installed it, cleaned up and got rid of the old one and was done by 3PM. It doesn't get much better than that.
Roto-Rooter
  5 by Mark M.
Technician was on time and very helpful. Got the problem taken care of quickly and was then on his way to solve the next problem for someone else.
Roto-Rooter
  4 by Gerald M.
Did a good job on a very cold day
Roto-Rooter
  5 by Luke B.
Mike was an excellent technician. He explained everything to me and was very friendly and helpful. The service was great and took less time than I expected.
Roto-Rooter
  5 by Michael M.
Folks on the phone (office) were polite and called ahead to let me know that Joe was coming. Joe arrived 5 minutes early (that's a compliment) and patiently waited for me to get back home. Joe was friendly and efficient in getting the job done and, best I can tell, he did a great job. Would absolutely use RR again, and would welcome having Joe back as the service rep.
Roto-Rooter
  5 by Jeana H.
Ray did an exceptional job. He answered all my questions, didn't seem to be rushed or put out or complain that he had to come back again. He was fair to his estimate and tried to do the job at the best price, giving me an additional discount. He was also very friendly. A great experience and I would recommend him or Roto Rooter to anyone! thanks so much.
Roto-Rooter
  5 by Michelle M.
Brandon was very helpful and would definitely recommend him again
Roto-Rooter
  5 by Linda K.
yes
Roto-Rooter
  5 by Damon M.
Justin tech# 3455 was out tech and did a great job!
Roto-Rooter
  5 by Ricahrd N.
Jason was able to give a good explanation as to why we keep having drain issues and additional information to help prevent this back-up from happening too often.
Roto-Rooter
  5 by Darrell P.
He was very good and and gave my good information
Roto-Rooter
  5 by Christin H.
We have frequent issues with our sewer line due to the slope of our yard and we have used Roto-Rooter for years. This experience was excellent as always! Mike came out and listened when I told him what the problem was and where I knew he would find the issue. He listened and didn't doubt the information I had. He was very helpful with all my questions and made quick work of the issue.
Roto-Rooter
  5 by Robert A.
Joe did a great job. His # is 4573.
Roto-Rooter
  5 by Perry S.
My technician Mike was very knowledgeable and friendly. He seemed to go out of his was to ensure the job was done correctly and without leaving a mess at my house after. I appreciate him going the extra steps to ensure this
Roto-Rooter
  5 by Lynn C.
Ray was a very nice young man, clean, neat & polite. Explained everything he did & why. Thanks
Roto-Rooter
  5 by Judith S.
I've had Roto-Rooter many times, and have always been more than happy with the service I've received.
Roto-Rooter
  5 by Tookie C.
Terry was great. He showed up fixed the problem quickly and efficiently, was courteous and professional.
Roto-Rooter
  5 by Terry P.
John #3189 was really good at his job explaining everything he was doing
Roto-Rooter
  4 by Curt R.
Service was good. When I had an initial concern regarding amount charged, management contacted me and made it right. I appreciated the quick follow up with management.
Roto-Rooter
  5 by Sarah S.
Technician was very friendly and helpful.
Roto-Rooter
  5 by Kathleen J.
Amazingly quick response to our call. The technician was very helpful and informative. Was patient and answered all our questions. We have had other plumbing services in the past but this was the most pleasant experience. Thanks!
Roto-Rooter
  5 by Richard B.
Service technician #3136, Jason Brooks, was very professional and courteous. He was careful to make sure the drainage system was working properly and sink traps were secure before leaving. He seemed to enjoy his work. RB
Roto-Rooter
  5 by Mauriel B.
The whole process went very smoothly, and my fully-clogged sink is working like new again! The technician was personable and happy to answer my questions. Thank you Steve and Roto-Rooter for a job well-done.
Roto-Rooter
  5 by Matthew G.
Gary and I'm not too sure of the other 2 guys that came out(please find out who they are) they were amazing! On time, got the job done, left no mess. Besides all the dust. Lol! I was even able to leave and go to work and trust that they wouldn't come upstairs in my home. Thanks guys! You're awesome!
Roto-Rooter
  4 by Kirk K.
Service was good,service technician was efficient.
Roto-Rooter
  5 by Michael B.
Had Roto-Rooter came out to do a camera inspection of the drain line. The technician was thorough and explained the findings and possible courses of action to fix the issues. He was very helpful and quite knowledgeable including information about local government assistance.
Roto-Rooter
  5 by Michael B.
Have been using Roto-Rooter for years and have always received excellent service. Personnel were knowledgeable, efficient, and clean. Will continue to use when necessary.
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  5 by Bud L.
Excellent job
Roto-Rooter
  5 by Julie F.
The tech's name was Justin ... Tech#3455 .... St. Louis city location. Service was great! Great work... Great customer service.
Roto-Rooter
  5 by Wendy F.
The technician that came to my home was very pleasant, kind, and professional. He explained each step thoroughly and answered all of our questions completely. He is a very hard worker and great representative of the company. I will call them for service again if needed and ask for the same technician, Tech#3455 from the St. Louis South Branch. I would like to recommend Roto-rooter to everyone who needs this kind of service. Very satisfied and happy customer.
Roto-Rooter
  5 by Miriam Cab Apartments M.
we had a sewer back up late sunday evening and your company was ON IT!! Jason Brooks even hosed down my basement when all was said and done. I was so very pleased with the time frame, quality of work, and everyone was so very nice and understanding, even though I ruined their Sunday evening. Thank you again!!!
Roto-Rooter
  5 by Ron H.
Pat did a great job and explained the process as well.
Roto-Rooter
  5 by Betty B.
I received excellent service from your company. Your technician was very knowledgeable and was able to fix the problem that the previous plumbing company was unable to do. He was very customer oriented and provided superb service. KEEP UP THE GOOD WORK/ THANK YOU.
Roto-Rooter
  5 by Kimberly W.
Don was an absolute pleasure to work with. I called last night for a problem with my sump pump, I was able to get a time slot of 8-11 a.m. the very next day. I got a call at 7:20 a.m. saying Don would be here in about 30 minutes! That's 10 minutes earlier than the original time slot!! Don quickly assessed the issue with the sump pump and had it fixed in under an hour! While he was fixing the sump pump, I had time to go online to look for a coupon...found one and he honored it without any problems!!!
Roto-Rooter
  5 by William T.
The two technicians arrived promptly after my family had to spend the night at my in-laws due to a backed up main line. I arrived here from Arnold MO to my house in Webster Groves MO and found them waiting for me. I was astounded as it was just a little past 8 and the window was 8-11. They came in and assessed the problem quickly, then unburied my outside sewer vent and cleared it all in under an hour. I was super impressed with the professionalism and kindness displayed by the folks at Roto-Rooter and I will be using the service again if I need it. Thanks guys!
Roto-Rooter
  5 by Karen T.
I am sending a BIG Thank You to everyone at Roto-Rooter today. From the sweet girl that answered the phone to set up the appointment to the wonderful tech that arrived less than an hour later to unclog my kitchen sink my experience was handled in a thoughtful and professional manner. Unfortunately I don't remember the name of the customer service person that set up the appointment but she was very friendly and an asset to your company. Also a big Thank You to your rep, Ken, who assessed the clog, gave the estimate and quickly fixed the problem and left the kitchen in better shape than he found it. Thank you Roto-Rooter for employing these 2 wonderful people to represent your company in such a professional way.
Roto-Rooter
  5 by Matt H.
Good, efficient and reasonably priced.
Roto-Rooter
  5 by Nell C.
Mike came right away and was efficient, friendly and knowledgeable. My washing machine was spinning water out and the floor drain started overflowing. He took care of my problem in a timely manner. He told me what to use in the drains to keep them cleaned out. Thanks, Mike and Roto-Rooter.
Roto-Rooter
  5 by Calvin M.
I have called Roto-Rooter for all of my Plumbing Emergencies as well as small faucet installations and they were extremely helpful....I will continue to call on them every time I have any plumbing problems. I also like the fact that you do offer an on-line coupon to help make your service affordable for senior citizens.
Roto-Rooter
  5 by Glenn W.
very pleased with the professional service
Roto-Rooter
  5 by Robert B.
I want to commend RotoRooter for excellent service. I had a pipe burst in my house inside the wall causing the basement to flood, I called and they sent out a plumber within an hour. They assessed the problem and sent two plumbers back the next mourning. After opening up the wall in the basement they found the main stack pipe . be in very bad condition. I told them to replace the 60 year old pipe, they replaced all the drain pipes up stairs and the main sewer pipe down stairs. I want to commend the two men they sent out to do the work, Raymond Arriola and Jessie Marshall. Due to the house being old they had to adapt the new pipes and redo all the fittings. The first day they worked for 11 hours straight till they were able to get my facilities up and running.then came back the next mourning and finished. Both men were very friendly and professional. I would recommend them and RoroRooter to any one that needs plumbing service.
Roto-Rooter
  5 by Don M.
Mike Nichols completed the work on my home regarding drain line issues. He was very friendly and prompt. He was able to do the job in a timely manner. I would definitely use Roto Rooter again. I had a great experience.
Roto-Rooter
  5 by Pat F.
The techs showed up earlier than expected. Very friendly and concerned about our problem. had the problem fixed very quickly and the techs cleaned up very well. Both techs were very knowledgeable and courteous.
Roto-Rooter
  5 by Noelle V.
The tech who came in was wonderful and got our issue resolved without us having to have you come back. He was very nice and was very clear about he issue, which I appreciated very much!
Roto-Rooter
  5 by Shiela B.
Ken was incredible A true professional. You should be so proud to have him in your employ
Roto-Rooter
  4 by Andrew W.
Ariel was friendly and knowledgable.
Roto-Rooter
  4 by Amanda W.
Brian was friendly and explained the services, products and situation thoroughly and thoughtfully
Roto-Rooter
  5 by Carol M.
Mike Nichols was our sevice tech. He was amazing! very friendly and informative. Mike was very professional and listened to my needs. Mike was very knowledgable about his service and very helpful. I was very satisfied with this service and will always call Roto-Rooter for anything in the future. Please extend this thanks to Mike !!!! He is a great asset to your company! Thank you,Carol Million
Roto-Rooter
  5 by Michelle H.
Our technician, Mike Nichols, was really professional and very nice. He did a great job and was very careful to not damage anything or make a mess. We were very happy with him and the company's service. Thank you for coming on New Years's Eve and not charging extra. We really appreciate that.
Roto-Rooter
  5 by Keenon B.
Very knowledgeable, reasonable, and best of all friendly. Will definitely be giving them a call if any plumbing problems occur in the future.
Roto-Rooter
  5 by Jack M.
Antoine was very good. Great customer service presentation
Roto-Rooter
  5 by Brooke H.
very efficient
Roto-Rooter
  5 by Troy P.
hard worker
Roto-Rooter
  5 by Troy P.
hard worker
Roto-Rooter
  5 by Troy P.
hard worker
Roto-Rooter
  5 by Blair H.
extemely kind , and imformative.
Roto-Rooter
  5 by Tony C.
great work, very timely and efficient
Roto-Rooter
  5 by Julie C.
service was excellent, very efficient
Roto-Rooter
  5 by Carla P.
Mike came as a result of a blockage in my main floor drain in the basement. He quickly suggested and arranged for the water restoration team to come out. As that was taking place, he fixed the problem and made sure I was clear on the resolution I am now on my 3rd Team of Roto Rooter technicians in a 3 hour period here to help me file my claim, make sure I am protected, and begin restoration to my basement. This has been an amazingly pleasant experience considering this is not how I saw my day going. I will DEFINITELY call Roto Rooter again. Thank you!!--Carla Peretz
Roto-Rooter
  5 by Amanda C.
Raymond was very helpful and knowledge. As a new homeowner, I had no prior experience with drain issues. He helped me understand the problem and provided a solution in a timely manner. I will be recommending Roto-Rooter to anyone that needs plumbing services.
Roto-Rooter
  5 by David B.
Dan #6694 Very Courteous and informative. Liked all the attention to helping us maintain a cleaner drain. Also the quick response of one hour.
Roto-Rooter
  5 by Brian A.
The Service Technician "Jesse" was extremely knowledgeable and courteous. He performed the work in a professional manner and explained everything he was doing. I would highly recommend this company and this technician.
Roto-Rooter
  5 by Sally Douglas Knox K.
I sent an evaluation of the person who unclogged the drain at my son's home. I have now returned to my home in New York state and cannot provide name or number of the tech. But he was great!!! Price was good; and problem solved. Thanks. Sally Knox
Roto-Rooter
  5 by Joanne H.
Ok. So the Saturday after New Years Eve we noticed that the main floor drain in the basement is clogged and water is everywhere. I have laundry that needed to be done everywhere. I called Roto Rooter and they told me it would be two hours. Great! 5 minutes later they call me and tell me they can have Dan there in twenty minutes. Wow! This guy was amazing. He was so nice. It was cold. He wanted to help us tarp and guard the walls, carpet and ceiling in our newly renovated basement that had just been painted. We have been told the only access drain is indoors in a closet in our new basement. He said there must be an outside drain and he wanted to work on that as well. He walked around outside for twenty minutes in the freezing cold to find the outside drain that no plumber or contractor has been able to find. Dan found it. I cant say enough about how wonderful this guy was. We were his last stop of the day and he wasnt going to leave until he had it figured out. This guy needs to run Roto Rooter. He was great and I will never call anyone else. Dan at Kirkwood Roto Rooter.
Roto-Rooter
  5 by Tim B.
Great service and left the area clean! Very courteous technician!
Roto-Rooter
  5 by Mary D.
We were very pleased
Roto-Rooter
  5 by Carolyn K.
Every person that we dealt with were extremely courteous and knowledgeable. They answered any and all questions asked and came out to our house to help with the insurance adjuster. We were extremely satisfied with the service we received from Tim (6672) and Zach Cosens (0957).
Roto-Rooter
  5 by James B.
Mike did a great job in less than an hour.
Roto-Rooter
  5 by Christopher W.
Roto-Rooter was at my house less than two hours after we called. Don (6036) was courteous, professional, and quickly assessed and fixed my kitchen sink problem. I wouldn’t hesitate to call Roto-Rooter for any future plumbing needs.
Roto-Rooter
  5 by Brenda S.
Very good, courteous service.
Roto-Rooter
  5 by Donald K.
Keith was a very informative Services Technician and was able to resolve a challenging circumstance.
Roto-Rooter
  5 by Sally K.
I was visiting my son and made decision to call RotoRooter on my own. The original time frame for a call with service between 3 and 6 pm did not happen. But there were calls from the main RotoRooter dispatch keeping us informed that due to multiple service calls our time would be delayed. When we were advised the person would arrive within 30 min, he did indeed arrive. A quick look at what our problem was and within a short time the drain was opened. Not an easy task as the cap was painted in. Our technician was Don, 6498. He arrived, and left, smiling and pleasant despite the fact it was after 9 pm. Thank you for a reasonable price for a job well done!
Roto-Rooter
  5 by Greg M.
Justin (tech # 3455), is one of the nicest service men we've ever had come out to our house. Very professional and just overall a really nice guy!!
Roto-Rooter
  5 by Alan L.
the Technicians name was Mike....he arrived earlier than expected on Christmas Eve, and did an excellent job of clearing the clogged sink. Very pleasant attitude and professional.
Roto-Rooter
  5 by Tom B.
Service was outstanding at every level from how quickly the technician got here, explained what needed to be done and did it. Bob answered my many questions patiently. I will definitely recommend Roto Rooter
Roto-Rooter
  5 by Dave M.
fine job
Roto-Rooter
  5 by Angela L.
Justin was great and arrived earlier than expected. This was on a Sunday too. I would definitely recommend Roto Rooter.
Roto-Rooter
  4 by Frank W.
Very professional technician, arrived on time and explained what his plan was to fix concern and cost. Would recommend this company to others.
Roto-Rooter
  5 by Michael G.
First time user. I had to make the call on Christmas eve, I tried everything I knew how to do first with no prevail. Arrived earlier then was said which was a blessing since we had family coming over shortly after. The service man was very professional, he even made sure to cover his shoes as he knew we were having family over and did not want to make a mess. He knew how scared we were that this would not be done in time. Still being very precise he worked as fast as he could, and getting the job done. Christmas was saved, and I did not have to listen to my in laws complainning. As a matter of fact he did his job so quick we were able to clean the basement area that was affected and no one knew there was ever a problem...Thank you ROTO ROOTER
Roto-Rooter
  5 by Ethan H.
Nick Smith did an outstanding job fixing the problem and also helping me look at possible causes that led to the problem.
Roto-Rooter
  5 by Jackie H.
Service tech was ahead of schedule (awesome) he was very nice, fast and got the job finished quickly.
Roto-Rooter
  5 by Nancy K.
It is the day after Christmas, and a most pleasant, young man (Tim) arrived in a timely way and completed the job with no mess, no stress for me. I would definitely request Tim, and Roto-Rooter, again if needed.
Roto-Rooter
  5 by Thomas B.
When we needed Roto-Rooter to come by to clear a stuck drain on Christmas day, you responded perfectly. Robert, technician 1949, arrived exactly when he said he would, and immediately went to work. He quickly found the problem, and in matter of only maybe 30 minutes, he had it completely repaired. I don't normally do customer feedback surveys, but in this case Robert was worth it. He was friendly, competent, and left no doubt that the job was done correctly. If there is a way for an employee to get an award, I recommend he get one. We will definitely use Roto-Rooter again if the need arises.
Roto-Rooter
  5 by Jacinta M.
Jason Brooks did an amazing job unclogging my sewer! He worked diligently, making sure the problem was completely resolved and kept me informed with the ongoing progress. I would HIGHLY recommend Roto Rooter and especially Jason for his excellent services!
Roto-Rooter
  5 by Robert M.
All aspects of service were performed professionally, courteously and effectively, including personable initial call (Regina), prompt arrival of service tech (Don), and rapid, methodical and expert cleanout service. Have no reason other than to simply call again if ever needed or recommend strongly to others.
Roto-Rooter
  5 by Dennis P.
Ariel Ruff, Service Technician #3098, is top-notch! She has excellent customer service skills, and is an extreme professional. I was very appreciative of the knowledgeable service she provided.
Roto-Rooter
  5 by Dan L.
Mike was very professional and helpful. I wish I could have picked you for my lateral line replacement but the county would not let me pick my contractor.
Roto-Rooter
  5 by Willie P.
Good service
Roto-Rooter
  5 by Janet M.
Glenn Roeden 4588 was very professional and friendly. I called Roto-Rooter at 9am and within the hour Glenn was here. He explained in detail to me what was going on and with the problem being on the outside, referred me to contact Crestwood public works dept. He advised with the problem being on the outside, Crestwood should cover the expense, so that was great news to hear. Glenn cleaned up our mess in the basement, cleared the pipes as far out as he could and was out in about an hour. What great service we received from Roto-Rooter and how lucky we were to have Glenn be the one to get the ticket. He is truly an asset to your company being very knowledgeable and friendly and everything was left clean. Thank you So Much Roto-Rooter and Glenn Roeden!!!
Roto-Rooter
  5 by Chris F.
The service we received exceeded my expectations. We were told when to expect a call from Roto-Rooter saying our technician was on the way, and both the call and the tech were right on schedule. Keith was polite and confident about the work he would perform, providing simple, non-plumber explanations of every aspect of the job. His assessment of the situation was directly on target so the price he quoted was the price we paid, before receiving a $40.00 internet coupon discount. Finally, we were told about options for the continuing maintenance of our plumbing we had been unaware of. Nobody likes plumbing problems but given that the situation could not be avoided it was handled as well as we could have hoped.
Roto-Rooter
  5 by Patricia C.
I appreciate the quick response to my call. Jason arrived within the hour and was very professional, knowledgeable, and thorough in his explanation and solving of my clogged plumbing main. He worked very hard and quickly, and honored my coupon. The warranty period was explained and he offered to give me an annual reminder call for future services. I will be happy to have him come back next year.
Roto-Rooter
  5 by Richard L.
The technician was very polite, knowledgeable, and efficient.
Roto-Rooter
  5 by Gary W.
NICK SMITH , A NAME I WILL REMEMBER. VERY GOOD AT HIS CRAFT, LIKED TO SHARE INFO ON WHAT WAS GOING ON. WORKED VERY HARD TO CLEAR WET WIPES FROM DRAIN TILE, THEN VIEWED MANY TIMES WITH CAMERA. VERY THOUROUGH, COMPLETELY SATISFIED. ENJOYED HIS UPBEAT ATTITUDE, GREAT JOB NICK !
Roto-Rooter
  5 by Bob C.
Jim was informative, professional, courteous, personable and timely. I could not have asked for more. The scheduling representative was great and was able to schedule an appointment that work for both of us. I hope that I will not need their service again but I do, Roto-Rooter will be my first call. After this experience, I will consider them for other plumbing needs. With what I experienced, you can’t go wrong – give them a call. Thanks Jim and Roto-Rooter.
Roto-Rooter
  5 by Jason B.
Very pleased with the service. I tried for two day to unclog the drain. Roto - Rooter showed up and had it fixed in less then 30 min. Thank you so much! Not to mention the long drive they made. They were very professional and highly recommended! Thanks, Jason Barnes
Roto-Rooter
  5 by Michelle L.
Our service providers name was Eric. Eric was very patient and well educated. He was prompt and efficient. I appreciate the service we received today and Eric as our technician.
Roto-Rooter
  5 by Barbara H.
Professional and friendly. Quick and efficient. Worth the amount paid!
Roto-Rooter
  5 by Dan K.
I rarely if ever fill out surveys but I felt obligated to do so after the extra effort my service technician provided. After two failed attempts to correct the basement drain the third visit would prove to be successful. Service tech, Justin (#3455) spent the extra time figuring out the real issue, explaining the situation to me and then correctly resolving the problem. I will not only call Roto Rooter next time but I will be requesting Justin. He is a great asset to your company.
Roto-Rooter
  5 by Darlene W.
keith was very cool loved all of our 4 dogs if we any more service keiths the man
Roto-Rooter
  4 by Ann G.
Paul service tech 6641 was very good and thorough.
Roto-Rooter
  5 by Manuel G.
Very happy that he arrived earlier than promised.
Roto-Rooter
  4 by George R.
well done
Roto-Rooter
  5 by James M.
he explained the service and provide good info on warranty. He described the work and provided input on how I could maintain my plumbing fixture.
Roto-Rooter
  5 by Anita J.
The service technician did let us know that he was running behind schedule which was appreciated. He also completed the job in a timely manner.
Roto-Rooter
  5 by David R.
Excellence that we have come to expect from Roto Rooter.
Roto-Rooter
  5 by David R.
Excellence that we have come to expect from Roto Rooter.
Roto-Rooter
  5 by James S.
JUSTIN #3455 ARRIVED AS EXPECTED AND CALLED BEFORE ARRIVAL WITH ETA STATUS. HE WAS VERY PRESENTABLE AND COURTEOUS TO BOTH MYSELF AND MY WIFE. HE DETERMINED WHAT THE PROBLEM WAS, SHARED THE PLAN TO FIX THE PROBLEM AND EXPLAINED THE COURSE OF ACTION HE WOULD TAKE AND WHY. HIS WORK WAS VERY PROFESSIONAL AND THE PRICE WAS VERY FAIR. FOR A MESSY LINE OF WORK , JUSTIN WAS VERY NEAT AND CLEANED UP AFTER HIMSELF. HE WORE THE PAPER BOOTS AND EVEN PUT BOOTS ON THE WHEELS OF HIS AUGER. I WILL REFER MY FRIENDS TO USE JUSTIN IF NEED BE. THANKS, JIM
Roto-Rooter
  5 by Kenneth B.
Patrick #2657 was our technician. He was very prompt and friendly. He was able to explain our options as well as fix our problem. Very professional service!
Roto-Rooter
  5 by Bonnie E.
Your service was wonderful as usual! I called Thanksgiving day and you were here within 45 minutes. Your repair man did a excellent job. Thank you for being so available on a holiday. My bill was appropriate for a Holiday. Thanks again, Bonnie Erlinger and Mike Fitzpatrick
Roto-Rooter
  5 by Charles J.
to the roto rooter corporation,I have never seen such friendly,respectable,dedication team of workers in years.Aaron Eaton ,Keith Gla stelber were excellent.thank and God Bless.will always recommend you for service.
Roto-Rooter
  5 by Viswanathan S.
I had a real great experience with ROTO ROOTER.Your technicians are very professional,work with the customers.Your rep Chris Reed is an excellent person who work with the customer's needs.He carried out the work as promised.Your warranties are better than others.I will strongly Recommend Roto Rooter to my friends/relatives.Keep up the great work. Viswanathan Subbaratnam.
Roto-Rooter
  5 by Mark L.
I was very impressed with the customer service I received from the camera technician and drain specialist who serviced my drain concerns.
Roto-Rooter
  5 by Greg H.
Keith so was helpful and very professional. He helped me decide the best course of action for fixing my issue and did excellent and efficient work to resolve the problem.
Roto-Rooter
  5 by Donna K.
Jason brooks was extremely knowledgeable and helpful
Roto-Rooter
  5 by Bill And Sally B.
The Plumber "Mike" has been to our home on 2 occasions for separate problems. On each occasion "Mike" put me at ease explaining the problem in understandable terms. He was efficient and professional. I have an old home and I will call Roto Rooter Mike in the future as I have complete trust in him.
Roto-Rooter
  5 by Jill S.
Dan was professional and very knowledgeable about our problem. He explained all services and quoted the prices of each. Our family will definitely recommend Rotor Rooter to our family members.
Roto-Rooter
  5 by Janice L.
Our service technician,Stan was very efficient and pleasant. Felt comfortable having him in our house. Fixed the problem!
Roto-Rooter
  5 by Helen T.
Technician was very courteous and friendly helpful.
Roto-Rooter
  5 by Tim W.
Patrick was an excellent tech. His ID # is 2657 and i think he is a credit to your company! I will use your service again and recommend to our friends!!!
Roto-Rooter
  5 by Carol B.
Glenn Roeder, #4588 was our service person. He took time to ask me questions so that he could provide the correct services. He answered all questions in a professional and courteous manner. He even offered some tips on how to avoid problems in the future! Great job!
Roto-Rooter
  5 by Ruth G.
Don was helpful and very pleasant. He completed the required service in a timely and efficient manner.
Roto-Rooter
  5 by Sarah B.
Prompt and thorough.
Roto-Rooter
  5 by Pierre C.
Excellent plumer without bias socially also hw worked hard fast with supreme expertise at poor mans cost. Thanks for you scheduability and performance and PRICE
Roto-Rooter
  5 by Ron G.
Excellent, fast service
Roto-Rooter
  5 by Ron G.
Excellent, fast service
Roto-Rooter
  5 by James F.
Glenn B #45 was very professional and did a wonderful job for me. I will call him in the future if a need calls for a pro. Very pleased
Roto-Rooter
  4 by Edward E.
It easy easy to schedule the appointment. The technician arrived on time and cleared our drains quickly.
Roto-Rooter
  5 by Barb And Ed K.
very nice service person... professional, took time to explain everything
Roto-Rooter
  5 by Dan N.
The process was quick and easy-and it works!
Roto-Rooter
  5 by Dan N.
The process was quick and easy-and it works!
Roto-Rooter
  5 by Dan N.
The process was quick and easy-and it works!
Roto-Rooter
  5 by Theresa L.
John (7189) was a great worker. I will ask for him if I need to call again.
Roto-Rooter
  5 by Terri C.
Technician did a great job on the sink drain. Went over the options and what to consider. Have had service before on the sink drain and technician reviewed some preventive measures to prevent it from happening again and again.
Roto-Rooter
  5 by Pat G.
Service person arrived after hours at no extra charge, did his best and was very nice. Couldn't ask for more. Thanks.
Roto-Rooter
  5 by Gerald L.
Just to let you know that your employee Jason Brooks was a serviceman that we would use again. We will also use Roto-Rooter in the future if we need any plumbing work done. Thank you.
Roto-Rooter
  5 by Bill N.
Technician Nicholaus Munie #2383 is a credit to your company. Very satisfied with the way he conducted himself & the work. Bill Neumann
Roto-Rooter
  5 by Bill N.
Technician Nicholaus Munie #2383 is a credit to your company. Very satisfied with the way he conducted himself & the work. Bill Neumann
Roto-Rooter
  5 by Jeff W.
very professional. gave us tips on how kill the roots.
Roto-Rooter
  5 by Angela B.
Steve 682 was very friendly and he listened to my concerns about my faucet which leaked for over 3 weeks!!I called roto rooter because it was the hot water that was leaking...and I know that if I dont get it fixed my gas bill will increase.Thanks Steve!! Angela
Roto-Rooter
  5 by Paula B.
Our toilets were sluggish, sink in bathroom would not a drain and our main drain needed some work. We called Roto-Rooter and our technician arrived within the timeframe quoted. Our technician, Raymond was the best. He was courteous patient and very knowledgeable. I used patient as one of the adjectives to describe him because our job was a challenge. He kept trying different tools and avenues until our plumbing issues were solved. Even a clog that my husband thought he would have to tackle was fixed. TO RAYMOND: Thank so much for your service and for all the advice you gave us for preventive maintenance!!
Roto-Rooter
  4 by Tracie G.
Raymond was very nice and professional.
Roto-Rooter
  5 by Tyler G.
I live in the basement apartment of a 4 unit building. Tonight I came home to find sewer water flowing out of a floor drain in my kitchen.My landlord had me call you guys. Thank you so much for coming out so quickly at night and getting the problem taken care of before anything in my apartment could be damaged!
Roto-Rooter
  5 by Lance D.
(Justin) was courteous and professional in getting our sewer running freely again!
Roto-Rooter
  5 by Joyce B.
The technician was very thorough. He explained every thing he was going to do. He provided information on how to keep my drain moving. He also answered all of my questions satisfactorily.
Roto-Rooter
  5 by Joyce B.
The technician was very thorough. He explained every thing he was going to do. He provided information on how to keep my drain moving. He also answered all of my questions satisfactorily.
Roto-Rooter
  5 by Kathy G.
Your technician worked in a very professional manner and explained what problems he was fixing and how. Thank you.
Roto-Rooter
  5 by Shirline G.
Very g00d service.
Roto-Rooter
  5 by Katherine A.
Raymond's knowledge and work ethics were well appreciated! He was neat and went beyond what was expected.....so happy with the results and will take his advice re preventive maintenance.
Roto-Rooter
  5 by Delynn S.
Glenn Roeder 4588 was excellent today! He really took time to tell me how my sewer system works. It was really comforting to know that he was doing the job as his knowledge of plumbing put me at ease right away. Thanks for having such a great employee!!
Roto-Rooter
  5 by Roger C.
jason brooks service technician #3136 was very pleasant to work with. great job.
Roto-Rooter
  5 by Debbie H.
Little high on the service call for just putting in a garbage disposal.
Roto-Rooter
  5 by Debbie H.
Little high on the service call for just putting in a garbage disposal.
Roto-Rooter
  4 by Bola A.
KEN is a great technician, he is friendly and very knowledgeble
Roto-Rooter
  5 by Ira K.
Gabby was terrific. He found the problem, solved it very well, upheld the previous guarantee, and was a pleasure to deal with. He was clearly very complete and competent.
Roto-Rooter
  5 by David R.
We have used Roto Rooter on many occasions, both at commericail property that we manage and at our home. They are always very professional and extremely competent. It is a pleasure to deal with such a fine organization
Roto-Rooter
  5 by Ricky C.
Tech very courteous and knowledgeable. Very thorough and conscientious.
Roto-Rooter
  5 by Tim W.
Gabby & Mike (Trainee) came out to camera my sewer line and I couldn't have been more pleased with the professionalism they both portrayed. Unfortunately, we found that I had a lot of problems with roots and offset piping but at least I now know what needs to be done. Thanks Gabby and Mike!
Roto-Rooter
  5 by Jack W.
The service was provided for Gateway Nazarene Church, which is the address above. Excellent service.
Roto-Rooter
  5 by Dan W.
Glenn was very knowledgeable and did a excellent job making sure that he found the problem and documenting everything.
Roto-Rooter
  5 by Margaret M.
Thank you very much Sahid for visiting my house and examining what the problem was. You are so helpful and cheerful.
Roto-Rooter
  5 by John M.
Went online at 1pm requesting a plumber come over the same day around 4pm. To my surprise 4pm a plumber was at my door. His name is Stan. Super nice, great customer service and explained everything he was doing. Thank you. Sincerely John Misiewicz
Roto-Rooter
  5 by Brian S.
our service techs name was Ariel and she was friendly and very quick really knew what she was doing .3098
Roto-Rooter
  5 by Veronica K.
Tim R. was fantastic. I wanted to rent a drain cleaner and do the service myself. I called Drain Masters and Roto-Rooter for estimates. Roto-Rooter was the only company to respond. I was called right away after placing an appointment on-line. My appointment was confirmed and I went on on-line to see about coupons found a $40.00 coupon off any service. Tim R. was early and very professional. He had gained my complete confidence by the time the drain was open. Again thank you Roto-Rooter for your professionalism. Professionalism is an art that is lost on too many service companies.
Roto-Rooter
  5 by Dennis S.
Excellent communication regarding arrival time. Tech was neat clean and courteous. Very meticulous about cleanliness and not making a mess in our home. He cleared the drain and all is well. Job well done!!!!
Roto-Rooter
  5 by Kelvin I.
the service tech was totally professional. being that i am a member of ibew local one electricians union. i have a work ethic that is above an beyond most companies that i will use. union are not your people are top notch and i will recommend this company to everyone that will are may need your services.
Roto-Rooter
  4 by Barbara T.
I scheduled online and was able to get appointment that was convient for me. Robert assesed problem and was able to get parts and obtain permit that was needed for repairs the same day. He also scheduled Ballwin Inspection that was convient for me. Thank you Robert and thank ou Roto-Rooter
Roto-Rooter
  5 by Donald C.
Technician came 1.5 hours earlier than scheduled.
Roto-Rooter
  5 by Tom T.
Just what you would want, courtesy, experience, skills - Bob brought it all to our job. So many negative experiences with others before.
Roto-Rooter
  5 by Howard S.
The technician explained everything clearly and help resolve our problem.
Roto-Rooter
  5 by William A.
Good job
Roto-Rooter
  5 by Jeff C.
The service technician (Kyle) was friendly, courteous, and professional during his service call.
Roto-Rooter
  4 by Curtis C.
Jon provided very good service
Roto-Rooter
  5 by Tim W.
I think your pricing is way out of line. I paid $533 for your tech to snake out approx. 60' from my basement to the vertical riser in the tree belt (easement) and then out another 15' to the main. He was here just over an hour. The only business I know of that gets that much an hour is a doctor or lawyer.
Roto-Rooter
  5 by Dean B.
JASON WAS VERY COURTEOUS AND EXPLAINED THE PROBLEM AND FIXED IT IN PROPER TIME. GOOD EMPLOYEE FOR ROTO-ROOTER
Roto-Rooter
  5 by Roberta L.
I am so pleased with the work that Glenn Roeder #4588 and Mike Nerauch #3687 did today. They not only cleaned out my sewer line from the cleanout pipe, but also from the sewer vent in my front yard. They saw that there was no water running under the sewer vent, so they worked until they cleared the sludge and roots and the water flowed freely again. I couldn't be happier with their service. This is the third time I have used Roto Rooter and I have been very pleased each time. I am so glad to have a go-to plumbing company that I can trust to get the job done.
Roto-Rooter
  5 by Louise B.
Gary Grzyb attended to my needs by using the camera approach to diagnose my problem. He and his associate were very kind and understanding. I was very pleased with their service.
Roto-Rooter
  5 by Janet L.
Stan Layer, our technician, was very professional and did an excellent job. We were very pleased with his service and will request him to be our technician again in the future.
Roto-Rooter
  5 by Michael M.
Stan Layer was the plumber I requested. I did not know he had joined Roto-Rooter, but, now that he has, I will do business with Roto-Rooter. Stan is an excellent plumber, a likeable fellow and will surely be an asset to Roto-Rooter
Roto-Rooter
  5 by Ronald T.
within 1 hour of my call technican arrived. In 1 hour and 15 minutes he had solved our problem. Living in Lake st louis has not allowed us such a great and timely response from others in the past. Thanks Jim for your service.
Roto-Rooter
  5 by Harvey P.
service tech KEITH #4589 was prompt,,efficient,,,,and people friendly and solved the problem
Roto-Rooter
  5 by Charlene T.
Our technician, Justin, was very professional, thorough and personable. Unclogging our kitchen sink took some doing, but he managed it quite well with no fuss and bother, and in plenty of time for the birthday dinner we were to have later in the day. The six-month guarantee was impressive.
Roto-Rooter
  5 by Bob M.
STOPPED UP DRIAN
Roto-Rooter
  4 by Linda S.
I have used roto-rooter for many years now and each time I have been very satisfied with the service. The service is prompt and the plumbers are always friendly. Ariel was my plumber today and she was a joy to work with. I was shocked and pleased to see a female plumber.
Roto-Rooter
  5 by Gary F.
Service was excellent, Tech expalin everything and clean up everything when he was finished.Will use this service again if we need it
Roto-Rooter
  5 by Carrie K.
Always prompt, friendly, and courteous.
Roto-Rooter
  5 by Carrie K.
Always prompt, friendly, and courteous.
Roto-Rooter
  5 by Michael K.
Kevin was on-time, listened to me explain the problem, and fully explained his solution and the cost. Kevin very efficiently performed the work an with-in 20 mins I had water running freely through my clogged gutter drain pipes. He saved me from having to dig up the drain pipes and replace them. My back really appreciated that.
Roto-Rooter
  5 by Don D.
Excellent job from the first moment of contact to the driving away!!! Keep up the great work!
Roto-Rooter
  5 by Duane R.
Our drain is clear and we can once again do laundry at home. This is a pretty big deal for a busy family of four!
Roto-Rooter
  5 by Robert S.
Steven was in and out in no time at all. He has done other work for me in the past. Very good tech/plumber.
Roto-Rooter
  5 by Ryan H.
Gary #30 is great service technician
Roto-Rooter
  5 by Debby R.
I called late Sunday afternoon and within 2 hours of my call Justin Tech # 3455 had us up and running again. He was very professional, did a great job and very friendly. I will definately use Roto-rooter forever and refer everyone I know.
Roto-Rooter
  5 by Nancy M.
Carl introduced himself, called me by name, was very friendly. He diagnosed the problem with the toilet and got to work fixing it. Very happy with him and his expertise. Thank you for being so prompt with your service I called at 7:40 am and Carl was at our home at 8:30. Many Thanks
Roto-Rooter
  5 by Mark N.
I have used your services many times in the past. I always receive fast, professional service. your Tech Justin, #3455, went above and beyond, and had my drains running smooth in no time at all. He was quick, cordial, professional and is an asset to your company. Thank you!
Roto-Rooter
  5 by Gary H.
Glen and Mike were on time, very polite, understood what was needed quickly and completed the work efficiently.
Roto-Rooter
  5 by Jill D.
Thank you very much Jon for your service today. You were professional, friendly and did a great job! Much appreciated and again sorry you had to lug your 200 pound equipment up/down my basement stairs. No pain no gain! LOL
Roto-Rooter
  5 by Rick R.
This is the second time that Kyle has been dispatched to my home and again the work/repair were done to my satisfaction
Roto-Rooter
  5 by Cheryl E.
Gary was very nice and explained things to me without any problems.
Roto-Rooter
  5 by Pam G.
It was an absolute pleasure to meet Maynor. He is very polite, has great customer service skills and was a pleasure to deal with. He explained everything to us in detail and made sure all was correct before leaving. We highly recommend him and the Roto-Rooter company!
Roto-Rooter
  5 by Beth B.
Don was our service man and he did a great job, explained what we needed and how to properly take care of the product. He was also very friendly and efficient.
Roto-Rooter
  5 by Paul F.
Jeff, the technician, DID A GREAT JOB!
Roto-Rooter
  5 by Mike G.
Our service technician was Mike and we've had him here at our house many times. He knows exactly what to do, we are very pleased with the service.
Roto-Rooter
  5 by Liliya J.
Overall it was a good experience.
Roto-Rooter
  5 by Mary V.
The technician was scheduled to arrive between 10:00 and 12:00. He arrived between 1:00 and 2:00. I was happy your office kept me updated on his late arrival.
Roto-Rooter
  5 by Linda C.
Don was very nice and professional
Roto-Rooter
  5 by Karen G.
Thank you for being fast, efficient and friendly!
Roto-Rooter
  5 by Mary K.
Thank you for quick service!
Roto-Rooter
  5 by Eric L.
the 2 service techs were very professional, came out and fixed a difficult problem that another company couldn't. The techs didn't give up, were very knowledgeable in what they do, gave us future options on maintaining our problem. I will always call Roto-Ruter for any future problem we have! Thanks, Eric
Roto-Rooter
  5 by Richard M.
Price seemed a bit high and up about 10% from last call of about 10 months ago.
Roto-Rooter
  5 by Richard M.
Price seemed a bit high and up about 10% from last call of about 10 months ago.
Roto-Rooter
  5 by Richard M.
Price seemed a bit high and up about 10% from last call of about 10 months ago.
Roto-Rooter
  5 by Jim S.
service was very professional: prompt, timely, and quality work
Roto-Rooter
  5 by Jay H.
The trainer and the trainee did a fantastic job of responding quickly at night and keeping us informed at every step of the process.
Roto-Rooter
  4 by Steven T.
Good job
Roto-Rooter
  5 by Vera N.
My serviceman, Keith, was very professional. He took the time to let me know, in advance, the best and worst-case scenarios and estimated costs and services needed. A backed-up sewer is never a pleasant experience, but your company's response was certainly a relief.
Roto-Rooter
  5 by Catherine M.
Plumber was very nice, and Informative about how to correct The underlying problem.
Roto-Rooter
  5 by Kim B.
We were thrilled that Roto Rooter could send someone out within the hour of when we called. We really appreciate the fast response especially on Labor Day. Kevin did a great job. We really appreciate the fact that there wasn't an up charge for the holiday either!
Roto-Rooter
  5 by Tom M.
Great job
Roto-Rooter
  5 by Jane W.
Your service rep was very professional and explained things as he went along. We appreciate your company being available on a Sunday, on a holiday weekend. Thanks for helping us at least limp along til we get the septic fellas out here, hopefully tomorrow or ASAP. Thank u, thank u again.
Roto-Rooter
  5 by Betsy M.
Very good service
Roto-Rooter
  5 by Bill P.
Jason (#3136) did a great job. He was very courteous and professional.
Roto-Rooter
  5 by Ray K.
Ken arrived as promised, diagnosed our plumbing problem quickly (a blocked vent stack), and in spite of having to work on the roof on a hot day, never once complained, just climbed the ladder and got the job done. He also recommended a Roto Rooter product to help keep our drains running free. We knew upfront what the service would cost, and he was very conscientious about safeguarding our property from damage. We are very pleased with Ken's exemplary customer service.
Roto-Rooter
  5 by David S.
Gabby,3378 and his assistant did a great job assessing my lateral swearer line issue. I am hopeful that their water jet cleaning recommendation is successful. David Smith
Roto-Rooter
  5 by Victor P.
Jeff was a very personable and knowledgeable employee.
Roto-Rooter
  5 by Laurie G.
Nick was very polite and quick to answer any questions that I had! He also gave me suggestions on how to prevent future drain problems! His professionalism was much appreciated! Thank you!
Roto-Rooter
  5 by James C.
The guy who came was on time and very efficient
Roto-Rooter
  5 by Ron R.
Very happy with Josh from Roto Rooter. Excellent job.
Roto-Rooter
  5 by Audrey S.
The tech as here within 45 mins. of my call to you. What a relief.
Roto-Rooter
  5 by Sherri S.
My technician Jeff was very professional, very personable, very efficient and answered all my questions. Overall, he provided A+ customer service. He is a great asset to your company!
Roto-Rooter
  5 by Lisa B.
Nathan was on time, polite, and thorough. I was so thankful that someone was available within an hour of my call.
Roto-Rooter
  5 by Melissa S.
He helped us and answered questions we had.
Roto-Rooter
  5 by Aj R.
First time we have used Roto-Rooter and impressed with the fast service and technician professionalism. Will highly recommend this service to anyone with unsolvable homeowner issues. Better than I expected for a late night service call.
Roto-Rooter
  5 by Michael M.
Keith was an extremely professional and courteous service person.
Roto-Rooter
  5 by Pamela Sue W.
It was a busy day and the initial appointment was delayed but Roto Rooter called to keep me aware of when to expect the repair man. Steve was very friendly and knowledgeable of the plumbing needed to be done. He left the house clean and was very clear what the charges were.
Roto-Rooter
  5 by Colin T.
I have used a different plumbing service for my drain issues for years. I will never again. Andy, the service technician, was absolutely amazing. Thank you so much
Roto-Rooter
  5 by Charles S.
The plumber who came was very professional, friendly and helpful.
Roto-Rooter
  5 by Stephanie S.
The service man was very professional and thorough.
Roto-Rooter
  5 by Chris F.
Provided excellent service and knew what he was doing.
Roto-Rooter
  5 by Robert N.
The service person arrived late, however, I was constantly notified by a customer service representative that they were running late and I was assured that they would be coming before the day was out.
Roto-Rooter
  5 by Cynthia C.
The technician did a great job diagnosing the problem and fixing it.
Roto-Rooter
  5 by Kevin B.
The technician was very professional and respectful of my house, keeping all dirt and water contained to one area.
Roto-Rooter
  5 by Denis O.
I was very impressed with Glenn Roeder. It's hard to find a good plumbers who doesn't try to over-sell and who does quality work. Glen was excellent from start to finish. He arrived right on time and wasted no time in getting right to work. He explained everything that he did and why and did not try to perform services that were not needed just to get an extra dime. I will continue to use Roto-Rooter in the future for all plumbing needs and will be referring the company to family and friends as well. Thanks for a great and professional job Glenn Roeder
Roto-Rooter
  5 by Robert H.
Our serviceman was excellent. The call center who set up the appointment was less so. I changed a contact number but the 30 minute arrival call was to the erroneous number
Roto-Rooter
  5 by Chris H.
Very nice and quick
Roto-Rooter
  5 by Ruth B.
Making an appointment on line was quick and easy. Roto-Rooter has always done an excellent job. Quick and efficient.
Roto-Rooter
  5 by Katie Dean B.
The telephone contact was very efficient & friendly. We were amazed at how quickly the techs got out to the house to fix the problem on a Saturday evening! Not only did they fix the problem but they offered a solution to prevent a repeat down the road.
Roto-Rooter
  5 by Barb B.
before i called roto-rooter i had called another place closer to my house and they wanted $99.00 just to come over. there is not a service charge for weekends with roto-rooter. the technician - John I had was great. when he got to my house I showed him the problem I was having. he check it out and gave 2 different opts. on what he could do for me. he explained and showed me what he was doing, he was very courteous. even though it was raining when he went outside and came back in he would always put his show covers on. after he was done he cleaned everything up and tested everything to make sure it was working properly. even though his shift was over while he was still working he worked an hour over to complete the job.
Roto-Rooter
  5 by Rick R.
Kyle did a great job on the install
Roto-Rooter
  5 by Thomas S.
The technician was very professional and informative. This is the 2nd time we have used Roto Rooter and will use them again in the future.
Roto-Rooter
  5 by Kevin O.
The service man was very knowledgeable, courteous and respectful.
Roto-Rooter
  5 by Donald S.
Our service man did a great job, was very personable, and professional, and very careful.
Roto-Rooter
  5 by Conrad D.
I appreciated very much the prompt response to my request for help.
Roto-Rooter
  5 by Conrad D.
I appreciated very much the prompt response to my request for help.
Roto-Rooter
  5 by David M.
Don did an excellent job.
Roto-Rooter
  5 by Jelani B.
Tech guy was very good and remembered he had been to my home before so i felt comfortable he was going to do a great job.
Roto-Rooter
  5 by Heather S.
The technician who came to my house, Carl, was very professional and kind. He explained the problem in a clear and concise matter and finished the job in a timely matter. As a stay-at-home mom with three little ones, it was nice to feel so comfortable with a serviceman in the house.
Roto-Rooter
  5 by Cy F.
The service technician, Gary Grzyb was excellent. Knew exactly what to do, located the issue within minutes and went the extra mile to help. I wouldn't call anyone else.
Roto-Rooter
  5 by Jim F.
Service tech was as good as they come.
Roto-Rooter
  5 by Jim L.
Service person was fast, polite and efficient and explained each step and offered suggestions for the future. Very pleased.
Roto-Rooter
  5 by Sharon C.
The technician was extremely nice and informed us with what the problem was as well as the resolution. I couldn't have been more pleased.
Roto-Rooter
  5 by Sharon C.
The technician was extremely nice and informed us with what the problem was as well as the resolution. I couldn't have been more pleased.
Roto-Rooter
  5 by Erin S.
R. Johnson showed up literally an hour after we submitted an on-line request, and within 20 minutes of the call from their office. He explained everything: options, costs, solution, and then replaced the garbage disposal. With this came explicit instructions for operating it, as well as simple repairs should it need a tweak or circuit re-set. Your service is consistently professional and detailed - thank you for such a great experience!
Roto-Rooter
  5 by Tara S.
Quick and easy Will use again
Roto-Rooter
  5 by Tara S.
Quick and easy Will use again
Roto-Rooter
  5 by Stephanie K.
I was very impressed from start to finish with the service. Very efficient, thorough, and excellent customer service. Gary was great!
Roto-Rooter
  5 by Mike K.
Great service!
Roto-Rooter
  5 by Tammy D.
Your technician Ken was professional, friendly and knew exactly what to do. Excellent service call.
Roto-Rooter
  5 by Patti S.
Bob was friendly, quick and left area neat and clean.
Roto-Rooter
  5 by Angie And Matt H.
I would like to thank Dan and the rest of the team that came out to our house to resolve our problem. I appreciate all your help dealing with the Insurance Company and hauling our damaged furniture away. We can't thank you enough for all you did!
Roto-Rooter
  5 by Sandy S.
i had called 2 other plumbers ... got stood up by both, I looked in the phone book, saw roto-rooter decided to give them a try, not only did I get a REAL LIVE person on the phone when I called ... the tech's were here at my house within 30 min. they did a wonderful job and didn't even charge me an arm and a leg to do so...and it was the weekend!!! I was shocked, come out that quick on a Saturday and not even charge extra! i'll never use any one else for my plumbing needs. thanks guys!!
Roto-Rooter
  5 by Nancy A.
Jason Brooks number 3136 was very courteous and professional. I happened to see him in Home Depot and asked if he was working, he gave me his business card. I called his office and everyone was very professional. The rest is history.
Roto-Rooter
  5 by Nancy A.
Jason Brooks number 3136 was very courteous and professional. I happened to see him in Home Depot and asked if he was working, he gave me his business card. I called his office and everyone was very professional. The rest is history.
Roto-Rooter
  5 by Nancy A.
Jason Brooks number 3136 was very courteous and professional. I happened to see him in Home Depot and asked if he was working, he gave me his business card. I called his office and everyone was very professional. The rest is history.
Roto-Rooter
  5 by Nancy A.
Jason Brooks number 3136 was very courteous and professional. I happened to see him in Home Depot and asked if he was working, he gave me his business card. I called his office and everyone was very professional. The rest is history.
Roto-Rooter
  5 by Nancy A.
Jason Brooks number 3136 was very courteous and professional. I happened to see him in Home Depot and asked if he was working, he gave me his business card. I called his office and everyone was very professional. The rest is history.
Roto-Rooter
  5 by Eric K.
Our service tech, Jason, came quickly, was courteous, friendly, and knowledgeable, and considering the last minute Sunday afternoon job, the price was reasonable, especially with the internet coupon.
Roto-Rooter
  5 by Church Of Christ W.
Service person was very pleasant, he explained every step he made. Fixed our problem and gave us some advise on how to eliminate possible future problems. He did his job very well, and was very pleasant to work with. His rating was A+ Thanks
Roto-Rooter
  5 by Bill F.
Kudos to the technician Don!! Excellent workmanship, very courteous...
Roto-Rooter
  5 by Marcia B.
The service technician was very nice and did a very thorough job. Very grateful the problem was taken care of so quickly!!
Roto-Rooter
  5 by Neil K.
Excellent and speedy work.
Roto-Rooter
  5 by Dwayne P.
Your technicians are very professional and I am always pleased with their work.
Roto-Rooter
  5 by Dwayne P.
Your technicians are very professional and I am always pleased with their work.
Roto-Rooter
  5 by Jason R.
My serviceman Gabby was extremely helpful every step of the way. He went above and beyond in helping to clear my line and gave me suggestions to prevent further issues.
Roto-Rooter
  5 by James M.
We were extremely pleased with your serviceman, Nathan. He was not only courteous, but also a very competent, hard worker. On a scale of 1 - 10, we would give Nathan a "10+".
Roto-Rooter
  5 by Eric A.
Knowledgeable technician. Problem solved quickly and efficiently.
Roto-Rooter
  5 by Stephen W.
I had two service calls, the first on a Saturday afternoon, which was an emergency backed up sewer. Within two hour Steve, the technician, was at my home, unblocked the sewer and help explain the process for cleaning. He was very polite and knowledgeable. The second technician, a different Steve, ran a camera of my sewer for insurance purposes. He too was very polite and knowledgeable. I felt that my personal disaster was eased by the prompt service and explanations I received from Roto-Rooter.
Roto-Rooter
  5 by Paul G.
The tech did an outstanding job and explained everything. He was very professional.
Roto-Rooter
  5 by Wes S.
Justin couldn't have been nicer and more professional.
Roto-Rooter
  5 by Michael L.
friendly, knowledgeable, fast I would call roto-rooter the next time I have a drain problem.
Roto-Rooter
  5 by Brenda C.
Justin (tech# 3455) was very prompt and handled our plumbing issues quickly. I would definitely recommend him to anyone needing plumbing work for their home!
Roto-Rooter
  5 by Clarence W.
Service technician actually arrived approx. 30-mins ahead of scheduled time. In this case, that really worked out great!
Roto-Rooter
  5 by Barbara B.
WITHIN AN HOUR AND 15 MIN. FROM THE TIME I CALLED FOR SERVICE, THE TECHNICIAN (JOE) WAS HERE, FIXED THE PROBLEM AND WAS ON TO HIS NEXT JOB. EVERYONE I TALKED TO FROM THE LADY WHO TOOK MY CALL TO THE TECH. WAS VERY PROFESSIONAL.
Roto-Rooter
  5 by Garrett S.
Above and beyond expectations.
Roto-Rooter
  5 by Diana V.
Jeff cleaned out our sewer line after a back up and recommended a camera check. Glenn did the camera through the pipe and explained as he allowed me to watch the progress. Both gentlemen were curious, competent and professional, but Glenn is the one who gave me the pamphlet for writing a review and explained the sewer lateral program.
Roto-Rooter
  5 by Rick V.
The technician Jeff was very polite and very professional.
Roto-Rooter
  5 by Brandon B.
Jeff showed up within the time frame that I was given. After diagnosing the problem, he got right to work. After clearing the debris from the lines, he gave me preventative tips on how to keep them clear in the future. I was very pleased with the service provided.
Roto-Rooter
  5 by Mary J.
You guys are GREAT ! Another plumber wanted to charge $2900 and tear up the concrete and replace the plumbing. Your guy Glenn Roeder fixed the problem in ONE DAY for $200. I will recommend you to EVERYONE!!!!
Roto-Rooter
  5 by John M.
Josh was professional, courteous and friendly. He explained all he was going to and was very careful to keep everything clean and neat throughout.
Roto-Rooter
  5 by Ann R.
Keith was very professional, polite and did an excellent job.
Roto-Rooter
  5 by Suzanne P.
I was very impressed with the professional attitude and care given my problem. The commitment given to solving and finding the correct solution was fantastic and the work done was subperb.
Roto-Rooter
  5 by Timothy M.
Glenn did an excellent job. He was informative and very helpful. It was such a good experience. I fully recommend this company because of the level of service we received.
Roto-Rooter
  5 by Pamela C.
Fast service. Very professional, the person who arrived during the time stated, Augustine took the time to make sure I understood the cause for my problem, that turned out to be a grease clog in the basement drain and how to prevent this in the future.
Roto-Rooter
  5 by Lisa H.
Ruth (phone) and Justin (service technician) both provided top-notch service. Exceeded my expectations...will definitely use again!
Roto-Rooter
  5 by Pamela C.
Augustine was great he took the time to explain the cause and effect to me. I had a very bad backup in my basement due to grease from the kitchen. He was very very professional, courteous. To be honest I had use your service in the past and was not sure I wanted to use you again. Augustine change my how feel. I will recommend your service to other, who want to have a job done and have piece of mind. He also educated me on prevention with steps to take to increase the life of my drain. Thank you
Roto-Rooter
  5 by Thomas W.
I liked the technicians that did the clean up. On the hole the did an average job. There was spots that was not cleaned and so spots was still wet even this morning. Also I beleive they could have cleaned the floor and steps going down the basement. But like I said earlier on the hole they did a great job. Thank you Tom
Roto-Rooter
  5 by Courtney R.
Great service. Went better than I hoped! Technician was wonderful. So glad I went with RotoRooter!
Roto-Rooter
  5 by Rebecca F.
Kevin was great. Very polite and professional.
Roto-Rooter
  5 by Donna H.
Jason was courteous, arrived on time, fixed my drain issue & cleaned up the mess from my backed up drain. He gave me several solutions so the issue will not come back.
Roto-Rooter
  5 by Jay H.
Very satisfied with service provided.
Roto-Rooter
  5 by Bryan C.
Nicholaus was great! He was very nice, came in and saved me alot of money. They said there was a root in my lateral. He came in and ran his camera and video'd that it was just hair! Thank you very much. Bryan Craig
Roto-Rooter
  5 by Frank S.
Very nice and helpful
Roto-Rooter
  5 by Frank S.
Very nice and helpful
Roto-Rooter
  5 by Rick K.
None
Roto-Rooter
  5 by Kathryn L.
I didn't have a service call but i did speak with a kristin at your office. I had several questions about my main line and your service. She was very patient with me. The young lady answered all of my questions and even called me maam. It is very refreshing to call a place of business and speak with someone who has her attitude. You do not get that now a days. I did not advise her I was writing you. I just wanted to pass along my gratitude for the way she helped me. Thank you.
Roto-Rooter
  5 by Ann B.
None
Roto-Rooter
  5 by Paul M.
Patrick did a very fine job
Roto-Rooter
  5 by Sara J.
Quick and extremely courteous technician. I couldn't have asked for a better experience.
Roto-Rooter
  5 by Brad F.
Maurice was very prompt and had a smile on his face the whole time. He was very knowledgeable and passionate about his job. You need to hire more people like him. If I ever need anything again I hope I would get him.
Roto-Rooter
  5 by Laura N.
We were very pleased with the prompt response to our call - especially on a Sunday! We are also very thankful that no upcharge is added for weekend service. Thank you for the excellent service!
Roto-Rooter
  5 by Andrew W.
Price too high
Roto-Rooter
  5 by Juanita A.
Very good service
Roto-Rooter
  5 by Richard S.
Carl was our service man and he explained everything thoroughly and performed the job with knowledge. We were very pleased.
Roto-Rooter
  5 by Walter C.
Excellent service
Roto-Rooter
  5 by Phil S.
Ken was the best! Took the time to explain what he was doing and wasted no effort in completing the task at hand. We are greatly pleased with his work!
Roto-Rooter
  5 by Steve Z.
Glenn Roeder is great I would highly recommend him #4588
Roto-Rooter
  5 by Don M.
Steve Dressler did a fantastic job. Very Professional
Roto-Rooter
  5 by Laura S.
Tech 6691 Josh and his manager Chris were very through, clean, and neat. Our property was well kept and restored properly as was our sewer lateral. All of our questions and concerns were met. We appreciated them treating our home as if it were theirs. Thank you so much!!
Roto-Rooter
  5 by Aaron J.
Carl our technician #4567 was the best! I could not ask for more. He performed the job exactly as I had imagined it. If I could have done it, I could not do better than Carl. I recommend Roto-Rooter to anyone who has a plumbing issue. You will not be disappointed.
Roto-Rooter
  5 by John H.
We were very with Kevin's work and professional attitude. We are repeat customers of Roto-Rooter and would recommend your company to family and friends. Likewise, we would recommend and commend Kevin for his service to us.
Roto-Rooter
  5 by Lilly H.
The professionalism of the techs was excellent. They were here at the designated time both days and worked nonstop until finished, as well as cleaned up when finished; you would never know that concrete had been torn out! Aside from the above, what is also important to me is attitude; both men were friendly and patient--answering any question I came up with, and explained everything in "layman's terms". A quality company!!
Roto-Rooter
  5 by Karen I.
Ariel was absolutely wonderful. What an asset to your company.
Roto-Rooter
  5 by Kelly C.
Our technician was named Ariel. She was awesome and delivered excellent service. She explained everything and was very precise. I would highly recommend her to take care of your plumbing needs.
Roto-Rooter
  5 by Richard M.
Serviceman was very polite & professional
Roto-Rooter
  5 by Andrew H.
He was very thorough, professional and clean. He went beyond normal expectations.
Roto-Rooter
  5 by Paul D.
Jeff was super nice and professional. He arrived 5 minutes before his scheduled time which was great and was done within an hour. Great service!!
Roto-Rooter
  5 by Nicole A.
Steve was great! He worked fast and kept me informed of everything he was doing.
Roto-Rooter
  5 by Debra S.
What is there left to say? He was personable and very polite and did everything right.
Roto-Rooter
  5 by Gloria N.
I was very impressed with the service I received.
Roto-Rooter
  5 by Tim M.
Excellent and knowledgeable seviceman. Explained problem & how to better maintain our drain system.
Roto-Rooter
  5 by Marguerite L.
Awesome
Roto-Rooter
  5 by Alan M.
TODAY WAS A REVISIT FROM AN UNSUCCESSFUL CALL ON 6/11/14. JIM, THE TECH TODAY WAS EXCELLENT! HE WAS PROFESSIONAL AND FRIENDLY AND GOT THE JOB DONE WITHOUT A COMPLAINT, AND TOOK THE EXTRA TIME TO ENSURE OUR HOME WAS KEPT THE WAY HE FOUND IT. HE THOROUGHLY EXPLAINED THE PROBLEM, HOW HE FIXED IT AND WHAT WE COULD DO TO ENSURE IT DIDN'T COME BACK IN THE FUTURE. THE PREVIOUS TECH FROM 6/11 WAS TOTALLY DIFFERENT AND AFTER A POOR ATTEMPT AT DOING HIS JOB, CHARGED US $450 AFTER A DISCOUNT OF $300, FOR AN UNFINISHED JOB. A DIFFERENCE OF "NIGHT AND DAY" BETWEEN THE TWO. THE END RESULT APPEARS TO BE AN EXCELLENT JOB, SO I AM GRATEFUL THAT THE JOB IS DONE. THANKS, ALAN MCMICHAEL FLORISSANT , MO
Roto-Rooter
  5 by Fred S.
OUR SERVICE PERSON ON JULY 5TH WAS KYLE AND WE CAN'T SAY ENOUGH ABOUT HOW GREAT HE MADE THE EXPERIENCE. HE WAS PROFESSIONAL, COURTEOUS AND AN ABSOLUTE PLEASURE TO HAVE IN OUR HOME. HE DESERVES A RAISE AS HE IS A TREMENDOUS AMBASSADOR FOR ROTO ROOTER. NADINE & FRED SCHWAIGERT
Roto-Rooter
  5 by Fred S.
OUR SERVICE PERSON ON JULY 5TH WAS KYLE AND WE CAN'T SAY ENOUGH ABOUT HOW GREAT HE MADE THE EXPERIENCE. HE WAS PROFESSIONAL, COURTEOUS AND AN ABSOLUTE PLEASURE TO HAVE IN OUR HOME. HE DESERVES A RAISE AS HE IS A TREMENDOUS AMBASSADOR FOR ROTO ROOTER. NADINE & FRED SCHWAIGERT
Roto-Rooter
  5 by Robert D.
Dan was great and very knowledgeable.
Roto-Rooter
  5 by Robert B.
Fast service expert repair
Roto-Rooter
  5 by Christoph H.
Ariel was great! Very fast and friendly.
Roto-Rooter
  5 by Joseph M.
Serviceman was very personable.
Roto-Rooter
  5 by Steve H.
All good
Roto-Rooter
  5 by Eve F.
I was thrilled with the professionalism and friendliness of Chris! I would highly recommend to anyone needing quick service!
Roto-Rooter
  5 by Makalah B.
I appreciated the speedy response to my call. Thank you.
Roto-Rooter
  5 by Derek S.
Very Professional and helpful with all questions asked.
Roto-Rooter
  5 by Coleen S.
This is the second time I have used Roto Rooter for the same service. And this is the SECOND time I had a service tech come out who was hard-working, professional, and got the job done. Ken was our tech today, and he was so polite and kind. You could tell he really cared about the job he was doing. He is a true asset to your company and should be commended.
Roto-Rooter
  5 by Bob W.
Awesome service all the way around this event.
Roto-Rooter
  5 by Mary T.
the guys worked really hard
Roto-Rooter
  5 by Jay T.
Friendly, professional service. Operator gave a 2 hour window - service technician showed up within 30 minutes. Explained what caused the problem.
Roto-Rooter
  5 by Sherry C.
The technician was very courteous and efficient. I was very pleased with the service. I will recommend Roto-Rooter to all my friends.
Roto-Rooter
  5 by Rhonda A.
Awesome customer service and explanations Tim Huff great technician.
Roto-Rooter
  5 by Gene D.
Jim, Was very courteous and friendly. He did his job conscientiously and was able to correct the problem quickly.
Roto-Rooter
  5 by Michael H.
The technician's name was Jason. He was by far the most courteous and careful technician of ANY KIND I have ever come to my house. He was tenacious and very specific in his diagnosis of my problem. Great guy and great company. Thanks!
Roto-Rooter
  5 by Lynne H.
Ivan is very personable and explained everything he was going to do.
Roto-Rooter
  5 by Norm H.
I am well pleased with Dimitric handling of the task at hand . He has always done a great job for us .
Roto-Rooter
  5 by Jeanne S.
very satisfied
Roto-Rooter
  5 by Ed W.
Technician was professional and a nice guy.
Roto-Rooter
  5 by Ed W.
Technician was professional and a nice guy.
Roto-Rooter
  5 by Nancy H.
Very professional and courteous technician. Price for work done seemed a little high but we had not done any comparisons to other companies. Just glad the problem was solved quickly!
Roto-Rooter
  5 by David H.
None
Roto-Rooter
  5 by Timothy G.
i got home after working all night to find the fawcett in the backyard was pouring out water and wouldnot shut off. i called roto rooter and was given a time when the tech would show up nathan #2073 arrived and fixed the problem Within 20 minutes and abought half what the Other places quoted. Any plumbing work i need Done i wiil call roter rooter.
Roto-Rooter
  5 by Timothy G.
i got home after working all night to find the fawcett in the backyard was pouring out water and wouldnot shut off. i called roto rooter and was given a time when the tech would show up nathan #2073 arrived and fixed the problem Within 20 minutes and abought half what the Other places quoted. Any plumbing work i need Done i wiil call roter rooter.
Roto-Rooter
  5 by Ed B.
Dan #6694 was professional, knew his profession, explained in detail what he was finding and got our drain flowing in minimal time. Excellent service.
Roto-Rooter
  5 by Ronald O.
Vey professional and explained the process and performed the work.
Roto-Rooter
  5 by Bill H.
Courteous and efficient
Roto-Rooter
  5 by Bill H.
Courteous and efficient
Roto-Rooter
  5 by Matthew B.
Our service tech was professional, knowledgeable and courteous. Thanks for the great service.
Roto-Rooter
  5 by Linda S.
Would have prefered to have more exact estimate before service was rendered. The plumber was very professional and courteous.
Roto-Rooter
  5 by Debbie D.
We had a messy situation and received a prompt, professional, and friendly solution. I am glad we called Rooter-Rooter.
Roto-Rooter
  5 by Joyce B.
Don tech# 6036 in St. Louis, MO was wonderful! He took the time to explain each of my situations and gave me my options of what to do. He did not pressure me to do any unnecessary work. He performed the job in a timely manner and cleaned up the area. I would not hesitate to call Roto Rooter again. I would recommend Don for any job that needs to be done. Joyce B.
Roto-Rooter
  5 by Bob T.
Ivan is the BEST! Not only fixes the clogged drains for us but provides expert advice regarding how to avoid problems in the future. The Roto-Rooter drain treatment is the answer. THANKS - Ivan!!! You rock!!
Roto-Rooter
  5 by Patsy K.
Technician was the best!
Roto-Rooter
  5 by Pamela C.
Mike was the person who came out to work on my drains, and he was very professional and very nice. He was efficient and effective and I had a great experience.
Roto-Rooter
  5 by Grenville N.
The technician was very nice and extremely helpful. He even took the time to call dispatch to set up my next appointment.
Roto-Rooter
  5 by Susan W.
Mike was great, very nice & professional. Got my problem solved and and got my drain unclogged. About an hour after he left, the temperature in the house kept getting warmer. Checked the thermostat and panicked when i saw it at 76 degrees!! And then i thought to go down to the basement and check the switch to the furnace. Flipped the switch and thankfully the air came back on, he just forgot to turn the electric back on to the furnace/air conditioner...WHEW! Thought i had another repair on my hands!
Roto-Rooter
  5 by Robert S.
no complaints everything went well
Roto-Rooter
  5 by Kimberly W.
Everyone was very professional, kind and knowledgeable.
Roto-Rooter
  5 by Kim V.
Thank goodness for Roto-Rooter! My main line backed up because of tree roots, yet again. This time it was 8:30 PM and I called immediately. I was advised that there were a lot of issues in my area and that the earliest that someone would be out was between 11 PM and 2 AM. The dispatcher called at 9:45 and advised that Justin (3455) was on his way, and sure enough, he was here at 10 PM. He snaked the line and cleaned out the roots...IN THE RAIN...and was finished up before 11 PM. He's also set us up on yearly clean out. He's amazing, as is your company. Thank you so much for being there when we needed the help.
Roto-Rooter
  5 by Gary M.
The technician #3455 arrived within 35 mins of the initial call. He completed an inspection and provided an estimate for the service. He explained the procedure and completed the service in a very timely and professional manner as if he was completing the service on his own home.
Roto-Rooter
  5 by Doris E.
John Zensen , Cable Technician #3201 did an excellent job using the camera to locate the problem with our sewer pipe. He explained everything he was doing and let me watch the video camera as he was searching. He found the problem, now all we have to do is fix it.
Roto-Rooter
  5 by Kira S.
The service provided was very well executed and the technician very helpful and polite. I was very please with everything! Thank you
Roto-Rooter
  5 by Charlie A.
Great
Roto-Rooter
  5 by James C.
My tech, Mike, was courteous and thorough, expelling all steps and doing a great job. I was impressed with his and the company's professionalism. Kristine on the phone was also knowledgeable and helpful.
Roto-Rooter
  5 by Matthew C.
Everything was great! Our technician was a really nice man too.
Roto-Rooter
  5 by Charlena J.
Although the time of service was not in the time frame, I did receive 2 calls to let me know the service guy was running late on his previous job. Then the 2nd call was to let me know he was on the way. Thanks for that.
Roto-Rooter
  5 by Stephen S.
our technician was "Ariel", and she was certainly a pleasure to deal with. Very nice young lady and very professional. It certainly changes the face of "plumbers" as to what I have known in the past. She was very thorough. A credit to your company!
Roto-Rooter
  5 by Charles W.
Jason was on time and the drain was continuing to backup. He worked hard to Find the source and open the line. He opened the line and stopped the rising Water and all lines leading into the main line. His explanations were clear, he was Polite and we appreciate his expertise.
Roto-Rooter
  5 by Charles W.
Jason was on time and the drain was continuing to backup. He worked hard to Find the source and open the line. He opened the line and stopped the rising Water and all lines leading into the main line. His explanations were clear, he was Polite and we appreciate his expertise.
Roto-Rooter
  5 by Christine M.
The workman was pleasant and worked hard to make as little mess as possible. I felt informed throughout the service call (and prior). I will call RotoRooter first next time!
Roto-Rooter
  5 by Terry D.
Ivan was confident he could solve the peoblem and he did.
Roto-Rooter
  5 by Elaine T.
Robert was very helpful & knowledgeable & professional. His work was done in a timely fashion. Should I need plumbing work in the future, I hope Robert will be available to help me.
Roto-Rooter
  5 by Laura H.
Great service!
Roto-Rooter
  5 by Ben T.
Ken did an especially good job at explaining the possible issues I may be having and taking me step by step as to what he was going to do to try and fix it. The same service was great and if I have any problems in the future, I will be sure to call.
Roto-Rooter
  5 by Kendra D.
Tech was polite
Roto-Rooter
  5 by Kathleen S.
Dan was a sweetheart. Very nice and respectful
Roto-Rooter
  5 by Matt R.
Technician was great. Showed up on time, and was careful not to make a mess. Made 100% sure problem was solved before leaving
Roto-Rooter
  5 by Heidi C.
The service man was prrofessional, patient and knowledgeable.
Roto-Rooter
  5 by Donald L.
Augustine was the service technician who came. He was excellent; would want him for help again if the need should arise.
Roto-Rooter
  5 by Lucy C.
The technician was polite and professional and he got here very quickly.
Roto-Rooter
  5 by Robert A.
Glenn Roeder was honest, on time, polite, and cleaned up after the work was done. I appreciated his attitude and his attention to detail.
Roto-Rooter
  5 by Margaret H.
The young man was very nice and got right to the problem. I would use Roto-Rooter again and also recommend them!!!!!!
Roto-Rooter
  5 by Donna S.
Clinton was very courteous & professional! From time i initially called to achedule until job completed, just 1 1/2 hours!! FANTASTIC!!
Roto-Rooter
  5 by Larry H.
Bill did a great job would like to have him back again
Roto-Rooter
  5