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Call Roto-Rooter Today for a Plumber in St Augustine

Roto-Rooter plumbers in St Augustine provide plumbing maintenance and repairs as well as clogged drain cleaning. Roto-Rooter's St Augustine plumbers offer residential and commercial plumbing services that customers depend on for all of their local plumbing needs.

Trusted and recommended since 1935, Roto-Rooter is the premier provider of plumbing and drain cleaning services in St Augustine, FL. Homeowners and businesses depend on Roto-Rooter 24 hours a day, 7 days a week. Our specialty is emergency services.

Your call will be answered by a trained customer service representative who will handle your request quickly and schedule service at your convenience.

Roto-Rooter
Phone:
904-824-1836
Address:
2110 Dobbs Road
St Augustine, FL 32086

St Augustine Plumbing & Drain Solutions

  • Available 24/7
  • Trusted & Recommended Since 1935
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Serving the entire St Augustine area including the following communities:

Elkton Hastings Jacksonville Ponte Vedra
Switzerland
Roto-Rooter
Phone:
904-824-1836
Address:
2110 Dobbs Road
St Augustine, FL 32086

Customer Reviews

Roto-Rooter 4.962671905697446 out of 5 based on 509 ratings. 509 user reviews.
Roto-Rooter
  5 by Viswanathan S.
I had a real great experience with ROTO ROOTER.Your technicians are very professional,work with the customers.Your rep Chris Reed is an excellent person who work with the customer's needs.He carried out the work as promised.Your warranties are better than others.I will strongly Recommend Roto Rooter to my friends/relatives.Keep up the great work. Viswanathan Subbaratnam.
Roto-Rooter
  5 by Mark L.
I was very impressed with the customer service I received from the camera technician and drain specialist who serviced my drain concerns.
Roto-Rooter
  5 by Greg H.
Keith so was helpful and very professional. He helped me decide the best course of action for fixing my issue and did excellent and efficient work to resolve the problem.
Roto-Rooter
  5 by Donna K.
Jason brooks was extremely knowledgeable and helpful
Roto-Rooter
  5 by Bill And Sally B.
The Plumber "Mike" has been to our home on 2 occasions for separate problems. On each occasion "Mike" put me at ease explaining the problem in understandable terms. He was efficient and professional. I have an old home and I will call Roto Rooter Mike in the future as I have complete trust in him.
Roto-Rooter
  5 by Jill S.
Dan was professional and very knowledgeable about our problem. He explained all services and quoted the prices of each. Our family will definitely recommend Rotor Rooter to our family members.
Roto-Rooter
  5 by Janice L.
Our service technician,Stan was very efficient and pleasant. Felt comfortable having him in our house. Fixed the problem!
Roto-Rooter
  5 by Helen T.
Technician was very courteous and friendly helpful.
Roto-Rooter
  5 by Tim W.
Patrick was an excellent tech. His ID # is 2657 and i think he is a credit to your company! I will use your service again and recommend to our friends!!!
Roto-Rooter
  5 by Carol B.
Glenn Roeder, #4588 was our service person. He took time to ask me questions so that he could provide the correct services. He answered all questions in a professional and courteous manner. He even offered some tips on how to avoid problems in the future! Great job!
Roto-Rooter
  5 by Ruth G.
Don was helpful and very pleasant. He completed the required service in a timely and efficient manner.
Roto-Rooter
  5 by Sarah B.
Prompt and thorough.
Roto-Rooter
  5 by Pierre C.
Excellent plumer without bias socially also hw worked hard fast with supreme expertise at poor mans cost. Thanks for you scheduability and performance and PRICE
Roto-Rooter
  5 by Ron G.
Excellent, fast service
Roto-Rooter
  5 by Ron G.
Excellent, fast service
Roto-Rooter
  5 by James F.
Glenn B #45 was very professional and did a wonderful job for me. I will call him in the future if a need calls for a pro. Very pleased
Roto-Rooter
  4 by Edward E.
It easy easy to schedule the appointment. The technician arrived on time and cleared our drains quickly.
Roto-Rooter
  5 by Barb And Ed K.
very nice service person... professional, took time to explain everything
Roto-Rooter
  5 by Dan N.
The process was quick and easy-and it works!
Roto-Rooter
  5 by Dan N.
The process was quick and easy-and it works!
Roto-Rooter
  5 by Dan N.
The process was quick and easy-and it works!
Roto-Rooter
  5 by Theresa L.
John (7189) was a great worker. I will ask for him if I need to call again.
Roto-Rooter
  5 by Terri C.
Technician did a great job on the sink drain. Went over the options and what to consider. Have had service before on the sink drain and technician reviewed some preventive measures to prevent it from happening again and again.
Roto-Rooter
  5 by Pat G.
Service person arrived after hours at no extra charge, did his best and was very nice. Couldn't ask for more. Thanks.
Roto-Rooter
  5 by Gerald L.
Just to let you know that your employee Jason Brooks was a serviceman that we would use again. We will also use Roto-Rooter in the future if we need any plumbing work done. Thank you.
Roto-Rooter
  5 by Bill N.
Technician Nicholaus Munie #2383 is a credit to your company. Very satisfied with the way he conducted himself & the work. Bill Neumann
Roto-Rooter
  5 by Bill N.
Technician Nicholaus Munie #2383 is a credit to your company. Very satisfied with the way he conducted himself & the work. Bill Neumann
Roto-Rooter
  5 by Jeff W.
very professional. gave us tips on how kill the roots.
Roto-Rooter
  5 by Angela B.
Steve 682 was very friendly and he listened to my concerns about my faucet which leaked for over 3 weeks!!I called roto rooter because it was the hot water that was leaking...and I know that if I dont get it fixed my gas bill will increase.Thanks Steve!! Angela
Roto-Rooter
  5 by Paula B.
Our toilets were sluggish, sink in bathroom would not a drain and our main drain needed some work. We called Roto-Rooter and our technician arrived within the timeframe quoted. Our technician, Raymond was the best. He was courteous patient and very knowledgeable. I used patient as one of the adjectives to describe him because our job was a challenge. He kept trying different tools and avenues until our plumbing issues were solved. Even a clog that my husband thought he would have to tackle was fixed. TO RAYMOND: Thank so much for your service and for all the advice you gave us for preventive maintenance!!
Roto-Rooter
  4 by Tracie G.
Raymond was very nice and professional.
Roto-Rooter
  5 by Tyler G.
I live in the basement apartment of a 4 unit building. Tonight I came home to find sewer water flowing out of a floor drain in my kitchen.My landlord had me call you guys. Thank you so much for coming out so quickly at night and getting the problem taken care of before anything in my apartment could be damaged!
Roto-Rooter
  5 by Lance D.
(Justin) was courteous and professional in getting our sewer running freely again!
Roto-Rooter
  5 by Joyce B.
The technician was very thorough. He explained every thing he was going to do. He provided information on how to keep my drain moving. He also answered all of my questions satisfactorily.
Roto-Rooter
  5 by Joyce B.
The technician was very thorough. He explained every thing he was going to do. He provided information on how to keep my drain moving. He also answered all of my questions satisfactorily.
Roto-Rooter
  5 by Kathy G.
Your technician worked in a very professional manner and explained what problems he was fixing and how. Thank you.
Roto-Rooter
  5 by Shirline G.
Very g00d service.
Roto-Rooter
  5 by Katherine A.
Raymond's knowledge and work ethics were well appreciated! He was neat and went beyond what was expected.....so happy with the results and will take his advice re preventive maintenance.
Roto-Rooter
  5 by Delynn S.
Glenn Roeder 4588 was excellent today! He really took time to tell me how my sewer system works. It was really comforting to know that he was doing the job as his knowledge of plumbing put me at ease right away. Thanks for having such a great employee!!
Roto-Rooter
  5 by Roger C.
jason brooks service technician #3136 was very pleasant to work with. great job.
Roto-Rooter
  5 by Debbie H.
Little high on the service call for just putting in a garbage disposal.
Roto-Rooter
  5 by Debbie H.
Little high on the service call for just putting in a garbage disposal.
Roto-Rooter
  4 by Bola A.
KEN is a great technician, he is friendly and very knowledgeble
Roto-Rooter
  5 by Ira K.
Gabby was terrific. He found the problem, solved it very well, upheld the previous guarantee, and was a pleasure to deal with. He was clearly very complete and competent.
Roto-Rooter
  5 by David R.
We have used Roto Rooter on many occasions, both at commericail property that we manage and at our home. They are always very professional and extremely competent. It is a pleasure to deal with such a fine organization
Roto-Rooter
  5 by Ricky C.
Tech very courteous and knowledgeable. Very thorough and conscientious.
Roto-Rooter
  5 by Tim W.
Gabby & Mike (Trainee) came out to camera my sewer line and I couldn't have been more pleased with the professionalism they both portrayed. Unfortunately, we found that I had a lot of problems with roots and offset piping but at least I now know what needs to be done. Thanks Gabby and Mike!
Roto-Rooter
  5 by Jack W.
The service was provided for Gateway Nazarene Church, which is the address above. Excellent service.
Roto-Rooter
  5 by Dan W.
Glenn was very knowledgeable and did a excellent job making sure that he found the problem and documenting everything.
Roto-Rooter
  5 by Margaret M.
Thank you very much Sahid for visiting my house and examining what the problem was. You are so helpful and cheerful.
Roto-Rooter
  5 by John M.
Went online at 1pm requesting a plumber come over the same day around 4pm. To my surprise 4pm a plumber was at my door. His name is Stan. Super nice, great customer service and explained everything he was doing. Thank you. Sincerely John Misiewicz
Roto-Rooter
  5 by Brian S.
our service techs name was Ariel and she was friendly and very quick really knew what she was doing .3098
Roto-Rooter
  5 by Veronica K.
Tim R. was fantastic. I wanted to rent a drain cleaner and do the service myself. I called Drain Masters and Roto-Rooter for estimates. Roto-Rooter was the only company to respond. I was called right away after placing an appointment on-line. My appointment was confirmed and I went on on-line to see about coupons found a $40.00 coupon off any service. Tim R. was early and very professional. He had gained my complete confidence by the time the drain was open. Again thank you Roto-Rooter for your professionalism. Professionalism is an art that is lost on too many service companies.
Roto-Rooter
  5 by Dennis S.
Excellent communication regarding arrival time. Tech was neat clean and courteous. Very meticulous about cleanliness and not making a mess in our home. He cleared the drain and all is well. Job well done!!!!
Roto-Rooter
  5 by Kelvin I.
the service tech was totally professional. being that i am a member of ibew local one electricians union. i have a work ethic that is above an beyond most companies that i will use. union are not your people are top notch and i will recommend this company to everyone that will are may need your services.
Roto-Rooter
  4 by Barbara T.
I scheduled online and was able to get appointment that was convient for me. Robert assesed problem and was able to get parts and obtain permit that was needed for repairs the same day. He also scheduled Ballwin Inspection that was convient for me. Thank you Robert and thank ou Roto-Rooter
Roto-Rooter
  5 by Donald C.
Technician came 1.5 hours earlier than scheduled.
Roto-Rooter
  5 by Tom T.
Just what you would want, courtesy, experience, skills - Bob brought it all to our job. So many negative experiences with others before.
Roto-Rooter
  5 by Howard S.
The technician explained everything clearly and help resolve our problem.
Roto-Rooter
  5 by William A.
Good job
Roto-Rooter
  5 by Jeff C.
The service technician (Kyle) was friendly, courteous, and professional during his service call.
Roto-Rooter
  4 by Curtis C.
Jon provided very good service
Roto-Rooter
  5 by Tim W.
I think your pricing is way out of line. I paid $533 for your tech to snake out approx. 60' from my basement to the vertical riser in the tree belt (easement) and then out another 15' to the main. He was here just over an hour. The only business I know of that gets that much an hour is a doctor or lawyer.
Roto-Rooter
  5 by Dean B.
JASON WAS VERY COURTEOUS AND EXPLAINED THE PROBLEM AND FIXED IT IN PROPER TIME. GOOD EMPLOYEE FOR ROTO-ROOTER
Roto-Rooter
  5 by Roberta L.
I am so pleased with the work that Glenn Roeder #4588 and Mike Nerauch #3687 did today. They not only cleaned out my sewer line from the cleanout pipe, but also from the sewer vent in my front yard. They saw that there was no water running under the sewer vent, so they worked until they cleared the sludge and roots and the water flowed freely again. I couldn't be happier with their service. This is the third time I have used Roto Rooter and I have been very pleased each time. I am so glad to have a go-to plumbing company that I can trust to get the job done.
Roto-Rooter
  5 by Louise B.
Gary Grzyb attended to my needs by using the camera approach to diagnose my problem. He and his associate were very kind and understanding. I was very pleased with their service.
Roto-Rooter
  5 by Janet L.
Stan Layer, our technician, was very professional and did an excellent job. We were very pleased with his service and will request him to be our technician again in the future.
Roto-Rooter
  5 by Michael M.
Stan Layer was the plumber I requested. I did not know he had joined Roto-Rooter, but, now that he has, I will do business with Roto-Rooter. Stan is an excellent plumber, a likeable fellow and will surely be an asset to Roto-Rooter
Roto-Rooter
  5 by Ronald T.
within 1 hour of my call technican arrived. In 1 hour and 15 minutes he had solved our problem. Living in Lake st louis has not allowed us such a great and timely response from others in the past. Thanks Jim for your service.
Roto-Rooter
  5 by Harvey P.
service tech KEITH #4589 was prompt,,efficient,,,,and people friendly and solved the problem
Roto-Rooter
  5 by Charlene T.
Our technician, Justin, was very professional, thorough and personable. Unclogging our kitchen sink took some doing, but he managed it quite well with no fuss and bother, and in plenty of time for the birthday dinner we were to have later in the day. The six-month guarantee was impressive.
Roto-Rooter
  5 by Bob M.
STOPPED UP DRIAN
Roto-Rooter
  4 by Linda S.
I have used roto-rooter for many years now and each time I have been very satisfied with the service. The service is prompt and the plumbers are always friendly. Ariel was my plumber today and she was a joy to work with. I was shocked and pleased to see a female plumber.
Roto-Rooter
  5 by Gary F.
Service was excellent, Tech expalin everything and clean up everything when he was finished.Will use this service again if we need it
Roto-Rooter
  5 by Carrie K.
Always prompt, friendly, and courteous.
Roto-Rooter
  5 by Carrie K.
Always prompt, friendly, and courteous.
Roto-Rooter
  5 by Michael K.
Kevin was on-time, listened to me explain the problem, and fully explained his solution and the cost. Kevin very efficiently performed the work an with-in 20 mins I had water running freely through my clogged gutter drain pipes. He saved me from having to dig up the drain pipes and replace them. My back really appreciated that.
Roto-Rooter
  5 by Don D.
Excellent job from the first moment of contact to the driving away!!! Keep up the great work!
Roto-Rooter
  5 by Duane R.
Our drain is clear and we can once again do laundry at home. This is a pretty big deal for a busy family of four!
Roto-Rooter
  5 by Robert S.
Steven was in and out in no time at all. He has done other work for me in the past. Very good tech/plumber.
Roto-Rooter
  5 by Ryan H.
Gary #30 is great service technician
Roto-Rooter
  5 by Debby R.
I called late Sunday afternoon and within 2 hours of my call Justin Tech # 3455 had us up and running again. He was very professional, did a great job and very friendly. I will definately use Roto-rooter forever and refer everyone I know.
Roto-Rooter
  5 by Nancy M.
Carl introduced himself, called me by name, was very friendly. He diagnosed the problem with the toilet and got to work fixing it. Very happy with him and his expertise. Thank you for being so prompt with your service I called at 7:40 am and Carl was at our home at 8:30. Many Thanks
Roto-Rooter
  5 by Mark N.
I have used your services many times in the past. I always receive fast, professional service. your Tech Justin, #3455, went above and beyond, and had my drains running smooth in no time at all. He was quick, cordial, professional and is an asset to your company. Thank you!
Roto-Rooter
  5 by Gary H.
Glen and Mike were on time, very polite, understood what was needed quickly and completed the work efficiently.
Roto-Rooter
  5 by Jill D.
Thank you very much Jon for your service today. You were professional, friendly and did a great job! Much appreciated and again sorry you had to lug your 200 pound equipment up/down my basement stairs. No pain no gain! LOL
Roto-Rooter
  5 by Rick R.
This is the second time that Kyle has been dispatched to my home and again the work/repair were done to my satisfaction
Roto-Rooter
  5 by Cheryl E.
Gary was very nice and explained things to me without any problems.
Roto-Rooter
  5 by Pam G.
It was an absolute pleasure to meet Maynor. He is very polite, has great customer service skills and was a pleasure to deal with. He explained everything to us in detail and made sure all was correct before leaving. We highly recommend him and the Roto-Rooter company!
Roto-Rooter
  5 by Beth B.
Don was our service man and he did a great job, explained what we needed and how to properly take care of the product. He was also very friendly and efficient.
Roto-Rooter
  5 by Paul F.
Jeff, the technician, DID A GREAT JOB!
Roto-Rooter
  5 by Mike G.
Our service technician was Mike and we've had him here at our house many times. He knows exactly what to do, we are very pleased with the service.
Roto-Rooter
  5 by Liliya J.
Overall it was a good experience.
Roto-Rooter
  5 by Mary V.
The technician was scheduled to arrive between 10:00 and 12:00. He arrived between 1:00 and 2:00. I was happy your office kept me updated on his late arrival.
Roto-Rooter
  5 by Linda C.
Don was very nice and professional
Roto-Rooter
  5 by Karen G.
Thank you for being fast, efficient and friendly!
Roto-Rooter
  5 by Mary K.
Thank you for quick service!
Roto-Rooter
  5 by Eric L.
the 2 service techs were very professional, came out and fixed a difficult problem that another company couldn't. The techs didn't give up, were very knowledgeable in what they do, gave us future options on maintaining our problem. I will always call Roto-Ruter for any future problem we have! Thanks, Eric
Roto-Rooter
  5 by Richard M.
Price seemed a bit high and up about 10% from last call of about 10 months ago.
Roto-Rooter
  5 by Richard M.
Price seemed a bit high and up about 10% from last call of about 10 months ago.
Roto-Rooter
  5 by Richard M.
Price seemed a bit high and up about 10% from last call of about 10 months ago.
Roto-Rooter
  5 by Jim S.
service was very professional: prompt, timely, and quality work
Roto-Rooter
  5 by Jay H.
The trainer and the trainee did a fantastic job of responding quickly at night and keeping us informed at every step of the process.
Roto-Rooter
  4 by Steven T.
Good job
Roto-Rooter
  5 by Vera N.
My serviceman, Keith, was very professional. He took the time to let me know, in advance, the best and worst-case scenarios and estimated costs and services needed. A backed-up sewer is never a pleasant experience, but your company's response was certainly a relief.
Roto-Rooter
  5 by Catherine M.
Plumber was very nice, and Informative about how to correct The underlying problem.
Roto-Rooter
  5 by Kim B.
We were thrilled that Roto Rooter could send someone out within the hour of when we called. We really appreciate the fast response especially on Labor Day. Kevin did a great job. We really appreciate the fact that there wasn't an up charge for the holiday either!
Roto-Rooter
  5 by Tom M.
Great job
Roto-Rooter
  5 by Jane W.
Your service rep was very professional and explained things as he went along. We appreciate your company being available on a Sunday, on a holiday weekend. Thanks for helping us at least limp along til we get the septic fellas out here, hopefully tomorrow or ASAP. Thank u, thank u again.
Roto-Rooter
  5 by Betsy M.
Very good service
Roto-Rooter
  5 by Bill P.
Jason (#3136) did a great job. He was very courteous and professional.
Roto-Rooter
  5 by Ray K.
Ken arrived as promised, diagnosed our plumbing problem quickly (a blocked vent stack), and in spite of having to work on the roof on a hot day, never once complained, just climbed the ladder and got the job done. He also recommended a Roto Rooter product to help keep our drains running free. We knew upfront what the service would cost, and he was very conscientious about safeguarding our property from damage. We are very pleased with Ken's exemplary customer service.
Roto-Rooter
  5 by David S.
Gabby,3378 and his assistant did a great job assessing my lateral swearer line issue. I am hopeful that their water jet cleaning recommendation is successful. David Smith
Roto-Rooter
  5 by Victor P.
Jeff was a very personable and knowledgeable employee.
Roto-Rooter
  5 by Laurie G.
Nick was very polite and quick to answer any questions that I had! He also gave me suggestions on how to prevent future drain problems! His professionalism was much appreciated! Thank you!
Roto-Rooter
  5 by James C.
The guy who came was on time and very efficient
Roto-Rooter
  5 by Ron R.
Very happy with Josh from Roto Rooter. Excellent job.
Roto-Rooter
  5 by Audrey S.
The tech as here within 45 mins. of my call to you. What a relief.
Roto-Rooter
  5 by Sherri S.
My technician Jeff was very professional, very personable, very efficient and answered all my questions. Overall, he provided A+ customer service. He is a great asset to your company!
Roto-Rooter
  5 by Lisa B.
Nathan was on time, polite, and thorough. I was so thankful that someone was available within an hour of my call.
Roto-Rooter
  5 by Melissa S.
He helped us and answered questions we had.
Roto-Rooter
  5 by Aj R.
First time we have used Roto-Rooter and impressed with the fast service and technician professionalism. Will highly recommend this service to anyone with unsolvable homeowner issues. Better than I expected for a late night service call.
Roto-Rooter
  5 by Michael M.
Keith was an extremely professional and courteous service person.
Roto-Rooter
  5 by Pamela Sue W.
It was a busy day and the initial appointment was delayed but Roto Rooter called to keep me aware of when to expect the repair man. Steve was very friendly and knowledgeable of the plumbing needed to be done. He left the house clean and was very clear what the charges were.
Roto-Rooter
  5 by Colin T.
I have used a different plumbing service for my drain issues for years. I will never again. Andy, the service technician, was absolutely amazing. Thank you so much
Roto-Rooter
  5 by Charles S.
The plumber who came was very professional, friendly and helpful.
Roto-Rooter
  5 by Stephanie S.
The service man was very professional and thorough.
Roto-Rooter
  5 by Chris F.
Provided excellent service and knew what he was doing.
Roto-Rooter
  5 by Robert N.
The service person arrived late, however, I was constantly notified by a customer service representative that they were running late and I was assured that they would be coming before the day was out.
Roto-Rooter
  5 by Cynthia C.
The technician did a great job diagnosing the problem and fixing it.
Roto-Rooter
  5 by Kevin B.
The technician was very professional and respectful of my house, keeping all dirt and water contained to one area.
Roto-Rooter
  5 by Denis O.
I was very impressed with Glenn Roeder. It's hard to find a good plumbers who doesn't try to over-sell and who does quality work. Glen was excellent from start to finish. He arrived right on time and wasted no time in getting right to work. He explained everything that he did and why and did not try to perform services that were not needed just to get an extra dime. I will continue to use Roto-Rooter in the future for all plumbing needs and will be referring the company to family and friends as well. Thanks for a great and professional job Glenn Roeder
Roto-Rooter
  5 by Robert H.
Our serviceman was excellent. The call center who set up the appointment was less so. I changed a contact number but the 30 minute arrival call was to the erroneous number
Roto-Rooter
  5 by Chris H.
Very nice and quick
Roto-Rooter
  5 by Ruth B.
Making an appointment on line was quick and easy. Roto-Rooter has always done an excellent job. Quick and efficient.
Roto-Rooter
  5 by Katie Dean B.
The telephone contact was very efficient & friendly. We were amazed at how quickly the techs got out to the house to fix the problem on a Saturday evening! Not only did they fix the problem but they offered a solution to prevent a repeat down the road.
Roto-Rooter
  5 by Barb B.
before i called roto-rooter i had called another place closer to my house and they wanted $99.00 just to come over. there is not a service charge for weekends with roto-rooter. the technician - John I had was great. when he got to my house I showed him the problem I was having. he check it out and gave 2 different opts. on what he could do for me. he explained and showed me what he was doing, he was very courteous. even though it was raining when he went outside and came back in he would always put his show covers on. after he was done he cleaned everything up and tested everything to make sure it was working properly. even though his shift was over while he was still working he worked an hour over to complete the job.
Roto-Rooter
  5 by Rick R.
Kyle did a great job on the install
Roto-Rooter
  5 by Thomas S.
The technician was very professional and informative. This is the 2nd time we have used Roto Rooter and will use them again in the future.
Roto-Rooter
  5 by Kevin O.
The service man was very knowledgeable, courteous and respectful.
Roto-Rooter
  5 by Donald S.
Our service man did a great job, was very personable, and professional, and very careful.
Roto-Rooter
  5 by Conrad D.
I appreciated very much the prompt response to my request for help.
Roto-Rooter
  5 by Conrad D.
I appreciated very much the prompt response to my request for help.
Roto-Rooter
  5 by David M.
Don did an excellent job.
Roto-Rooter
  5 by Jelani B.
Tech guy was very good and remembered he had been to my home before so i felt comfortable he was going to do a great job.
Roto-Rooter
  5 by Heather S.
The technician who came to my house, Carl, was very professional and kind. He explained the problem in a clear and concise matter and finished the job in a timely matter. As a stay-at-home mom with three little ones, it was nice to feel so comfortable with a serviceman in the house.
Roto-Rooter
  5 by Cy F.
The service technician, Gary Grzyb was excellent. Knew exactly what to do, located the issue within minutes and went the extra mile to help. I wouldn't call anyone else.
Roto-Rooter
  5 by Jim F.
Service tech was as good as they come.
Roto-Rooter
  5 by Jim L.
Service person was fast, polite and efficient and explained each step and offered suggestions for the future. Very pleased.
Roto-Rooter
  5 by Sharon C.
The technician was extremely nice and informed us with what the problem was as well as the resolution. I couldn't have been more pleased.
Roto-Rooter
  5 by Sharon C.
The technician was extremely nice and informed us with what the problem was as well as the resolution. I couldn't have been more pleased.
Roto-Rooter
  5 by Erin S.
R. Johnson showed up literally an hour after we submitted an on-line request, and within 20 minutes of the call from their office. He explained everything: options, costs, solution, and then replaced the garbage disposal. With this came explicit instructions for operating it, as well as simple repairs should it need a tweak or circuit re-set. Your service is consistently professional and detailed - thank you for such a great experience!
Roto-Rooter
  5 by Tara S.
Quick and easy Will use again
Roto-Rooter
  5 by Tara S.
Quick and easy Will use again
Roto-Rooter
  5 by Stephanie K.
I was very impressed from start to finish with the service. Very efficient, thorough, and excellent customer service. Gary was great!
Roto-Rooter
  5 by Mike K.
Great service!
Roto-Rooter
  5 by Tammy D.
Your technician Ken was professional, friendly and knew exactly what to do. Excellent service call.
Roto-Rooter
  5 by Patti S.
Bob was friendly, quick and left area neat and clean.
Roto-Rooter
  5 by Angie And Matt H.
I would like to thank Dan and the rest of the team that came out to our house to resolve our problem. I appreciate all your help dealing with the Insurance Company and hauling our damaged furniture away. We can't thank you enough for all you did!
Roto-Rooter
  5 by Sandy S.
i had called 2 other plumbers ... got stood up by both, I looked in the phone book, saw roto-rooter decided to give them a try, not only did I get a REAL LIVE person on the phone when I called ... the tech's were here at my house within 30 min. they did a wonderful job and didn't even charge me an arm and a leg to do so...and it was the weekend!!! I was shocked, come out that quick on a Saturday and not even charge extra! i'll never use any one else for my plumbing needs. thanks guys!!
Roto-Rooter
  5 by Nancy A.
Jason Brooks number 3136 was very courteous and professional. I happened to see him in Home Depot and asked if he was working, he gave me his business card. I called his office and everyone was very professional. The rest is history.
Roto-Rooter
  5 by Nancy A.
Jason Brooks number 3136 was very courteous and professional. I happened to see him in Home Depot and asked if he was working, he gave me his business card. I called his office and everyone was very professional. The rest is history.
Roto-Rooter
  5 by Nancy A.
Jason Brooks number 3136 was very courteous and professional. I happened to see him in Home Depot and asked if he was working, he gave me his business card. I called his office and everyone was very professional. The rest is history.
Roto-Rooter
  5 by Nancy A.
Jason Brooks number 3136 was very courteous and professional. I happened to see him in Home Depot and asked if he was working, he gave me his business card. I called his office and everyone was very professional. The rest is history.
Roto-Rooter
  5 by Nancy A.
Jason Brooks number 3136 was very courteous and professional. I happened to see him in Home Depot and asked if he was working, he gave me his business card. I called his office and everyone was very professional. The rest is history.
Roto-Rooter
  5 by Eric K.
Our service tech, Jason, came quickly, was courteous, friendly, and knowledgeable, and considering the last minute Sunday afternoon job, the price was reasonable, especially with the internet coupon.
Roto-Rooter
  5 by Church Of Christ W.
Service person was very pleasant, he explained every step he made. Fixed our problem and gave us some advise on how to eliminate possible future problems. He did his job very well, and was very pleasant to work with. His rating was A+ Thanks
Roto-Rooter
  5 by Bill F.
Kudos to the technician Don!! Excellent workmanship, very courteous...
Roto-Rooter
  5 by Marcia B.
The service technician was very nice and did a very thorough job. Very grateful the problem was taken care of so quickly!!
Roto-Rooter
  5 by Neil K.
Excellent and speedy work.
Roto-Rooter
  5 by Dwayne P.
Your technicians are very professional and I am always pleased with their work.
Roto-Rooter
  5 by Dwayne P.
Your technicians are very professional and I am always pleased with their work.
Roto-Rooter
  5 by Jason R.
My serviceman Gabby was extremely helpful every step of the way. He went above and beyond in helping to clear my line and gave me suggestions to prevent further issues.
Roto-Rooter
  5 by James M.
We were extremely pleased with your serviceman, Nathan. He was not only courteous, but also a very competent, hard worker. On a scale of 1 - 10, we would give Nathan a "10+".
Roto-Rooter
  5 by Eric A.
Knowledgeable technician. Problem solved quickly and efficiently.
Roto-Rooter
  5 by Stephen W.
I had two service calls, the first on a Saturday afternoon, which was an emergency backed up sewer. Within two hour Steve, the technician, was at my home, unblocked the sewer and help explain the process for cleaning. He was very polite and knowledgeable. The second technician, a different Steve, ran a camera of my sewer for insurance purposes. He too was very polite and knowledgeable. I felt that my personal disaster was eased by the prompt service and explanations I received from Roto-Rooter.
Roto-Rooter
  5 by Paul G.
The tech did an outstanding job and explained everything. He was very professional.
Roto-Rooter
  5 by Wes S.
Justin couldn't have been nicer and more professional.
Roto-Rooter
  5 by Michael L.
friendly, knowledgeable, fast I would call roto-rooter the next time I have a drain problem.
Roto-Rooter
  5 by Brenda C.
Justin (tech# 3455) was very prompt and handled our plumbing issues quickly. I would definitely recommend him to anyone needing plumbing work for their home!
Roto-Rooter
  5 by Clarence W.
Service technician actually arrived approx. 30-mins ahead of scheduled time. In this case, that really worked out great!
Roto-Rooter
  5 by Barbara B.
WITHIN AN HOUR AND 15 MIN. FROM THE TIME I CALLED FOR SERVICE, THE TECHNICIAN (JOE) WAS HERE, FIXED THE PROBLEM AND WAS ON TO HIS NEXT JOB. EVERYONE I TALKED TO FROM THE LADY WHO TOOK MY CALL TO THE TECH. WAS VERY PROFESSIONAL.
Roto-Rooter
  5 by Garrett S.
Above and beyond expectations.
Roto-Rooter
  5 by Diana V.
Jeff cleaned out our sewer line after a back up and recommended a camera check. Glenn did the camera through the pipe and explained as he allowed me to watch the progress. Both gentlemen were curious, competent and professional, but Glenn is the one who gave me the pamphlet for writing a review and explained the sewer lateral program.
Roto-Rooter
  5 by Rick V.
The technician Jeff was very polite and very professional.
Roto-Rooter
  5 by Brandon B.
Jeff showed up within the time frame that I was given. After diagnosing the problem, he got right to work. After clearing the debris from the lines, he gave me preventative tips on how to keep them clear in the future. I was very pleased with the service provided.
Roto-Rooter
  5 by Mary J.
You guys are GREAT ! Another plumber wanted to charge $2900 and tear up the concrete and replace the plumbing. Your guy Glenn Roeder fixed the problem in ONE DAY for $200. I will recommend you to EVERYONE!!!!
Roto-Rooter
  5 by John M.
Josh was professional, courteous and friendly. He explained all he was going to and was very careful to keep everything clean and neat throughout.
Roto-Rooter
  5 by Ann R.
Keith was very professional, polite and did an excellent job.
Roto-Rooter
  5 by Suzanne P.
I was very impressed with the professional attitude and care given my problem. The commitment given to solving and finding the correct solution was fantastic and the work done was subperb.
Roto-Rooter
  5 by Timothy M.
Glenn did an excellent job. He was informative and very helpful. It was such a good experience. I fully recommend this company because of the level of service we received.
Roto-Rooter
  5 by Pamela C.
Fast service. Very professional, the person who arrived during the time stated, Augustine took the time to make sure I understood the cause for my problem, that turned out to be a grease clog in the basement drain and how to prevent this in the future.
Roto-Rooter
  5 by Lisa H.
Ruth (phone) and Justin (service technician) both provided top-notch service. Exceeded my expectations...will definitely use again!
Roto-Rooter
  5 by Pamela C.
Augustine was great he took the time to explain the cause and effect to me. I had a very bad backup in my basement due to grease from the kitchen. He was very very professional, courteous. To be honest I had use your service in the past and was not sure I wanted to use you again. Augustine change my how feel. I will recommend your service to other, who want to have a job done and have piece of mind. He also educated me on prevention with steps to take to increase the life of my drain. Thank you
Roto-Rooter
  5 by Thomas W.
I liked the technicians that did the clean up. On the hole the did an average job. There was spots that was not cleaned and so spots was still wet even this morning. Also I beleive they could have cleaned the floor and steps going down the basement. But like I said earlier on the hole they did a great job. Thank you Tom
Roto-Rooter
  5 by Courtney R.
Great service. Went better than I hoped! Technician was wonderful. So glad I went with RotoRooter!
Roto-Rooter
  5 by Rebecca F.
Kevin was great. Very polite and professional.
Roto-Rooter
  5 by Donna H.
Jason was courteous, arrived on time, fixed my drain issue & cleaned up the mess from my backed up drain. He gave me several solutions so the issue will not come back.
Roto-Rooter
  5 by Jay H.
Very satisfied with service provided.
Roto-Rooter
  5 by Bryan C.
Nicholaus was great! He was very nice, came in and saved me alot of money. They said there was a root in my lateral. He came in and ran his camera and video'd that it was just hair! Thank you very much. Bryan Craig
Roto-Rooter
  5 by Frank S.
Very nice and helpful
Roto-Rooter
  5 by Frank S.
Very nice and helpful
Roto-Rooter
  5 by Rick K.
None
Roto-Rooter
  5 by Kathryn L.
I didn't have a service call but i did speak with a kristin at your office. I had several questions about my main line and your service. She was very patient with me. The young lady answered all of my questions and even called me maam. It is very refreshing to call a place of business and speak with someone who has her attitude. You do not get that now a days. I did not advise her I was writing you. I just wanted to pass along my gratitude for the way she helped me. Thank you.
Roto-Rooter
  5 by Ann B.
None
Roto-Rooter
  5 by Paul M.
Patrick did a very fine job
Roto-Rooter
  5 by Sara J.
Quick and extremely courteous technician. I couldn't have asked for a better experience.
Roto-Rooter
  5 by Brad F.
Maurice was very prompt and had a smile on his face the whole time. He was very knowledgeable and passionate about his job. You need to hire more people like him. If I ever need anything again I hope I would get him.
Roto-Rooter
  5 by Laura N.
We were very pleased with the prompt response to our call - especially on a Sunday! We are also very thankful that no upcharge is added for weekend service. Thank you for the excellent service!
Roto-Rooter
  5 by Andrew W.
Price too high
Roto-Rooter
  5 by Juanita A.
Very good service
Roto-Rooter
  5 by Richard S.
Carl was our service man and he explained everything thoroughly and performed the job with knowledge. We were very pleased.
Roto-Rooter
  5 by Walter C.
Excellent service
Roto-Rooter
  5 by Phil S.
Ken was the best! Took the time to explain what he was doing and wasted no effort in completing the task at hand. We are greatly pleased with his work!
Roto-Rooter
  5 by Steve Z.
Glenn Roeder is great I would highly recommend him #4588
Roto-Rooter
  5 by Don M.
Steve Dressler did a fantastic job. Very Professional
Roto-Rooter
  5 by Laura S.
Tech 6691 Josh and his manager Chris were very through, clean, and neat. Our property was well kept and restored properly as was our sewer lateral. All of our questions and concerns were met. We appreciated them treating our home as if it were theirs. Thank you so much!!
Roto-Rooter
  5 by Aaron J.
Carl our technician #4567 was the best! I could not ask for more. He performed the job exactly as I had imagined it. If I could have done it, I could not do better than Carl. I recommend Roto-Rooter to anyone who has a plumbing issue. You will not be disappointed.
Roto-Rooter
  5 by John H.
We were very with Kevin's work and professional attitude. We are repeat customers of Roto-Rooter and would recommend your company to family and friends. Likewise, we would recommend and commend Kevin for his service to us.
Roto-Rooter
  5 by Lilly H.
The professionalism of the techs was excellent. They were here at the designated time both days and worked nonstop until finished, as well as cleaned up when finished; you would never know that concrete had been torn out! Aside from the above, what is also important to me is attitude; both men were friendly and patient--answering any question I came up with, and explained everything in "layman's terms". A quality company!!
Roto-Rooter
  5 by Karen I.
Ariel was absolutely wonderful. What an asset to your company.
Roto-Rooter
  5 by Kelly C.
Our technician was named Ariel. She was awesome and delivered excellent service. She explained everything and was very precise. I would highly recommend her to take care of your plumbing needs.
Roto-Rooter
  5 by Richard M.
Serviceman was very polite & professional
Roto-Rooter
  5 by Andrew H.
He was very thorough, professional and clean. He went beyond normal expectations.
Roto-Rooter
  5 by Paul D.
Jeff was super nice and professional. He arrived 5 minutes before his scheduled time which was great and was done within an hour. Great service!!
Roto-Rooter
  5 by Nicole A.
Steve was great! He worked fast and kept me informed of everything he was doing.
Roto-Rooter
  5 by Debra S.
What is there left to say? He was personable and very polite and did everything right.
Roto-Rooter
  5 by Gloria N.
I was very impressed with the service I received.
Roto-Rooter
  5 by Tim M.
Excellent and knowledgeable seviceman. Explained problem & how to better maintain our drain system.
Roto-Rooter
  5 by Marguerite L.
Awesome
Roto-Rooter
  5 by Alan M.
TODAY WAS A REVISIT FROM AN UNSUCCESSFUL CALL ON 6/11/14. JIM, THE TECH TODAY WAS EXCELLENT! HE WAS PROFESSIONAL AND FRIENDLY AND GOT THE JOB DONE WITHOUT A COMPLAINT, AND TOOK THE EXTRA TIME TO ENSURE OUR HOME WAS KEPT THE WAY HE FOUND IT. HE THOROUGHLY EXPLAINED THE PROBLEM, HOW HE FIXED IT AND WHAT WE COULD DO TO ENSURE IT DIDN'T COME BACK IN THE FUTURE. THE PREVIOUS TECH FROM 6/11 WAS TOTALLY DIFFERENT AND AFTER A POOR ATTEMPT AT DOING HIS JOB, CHARGED US $450 AFTER A DISCOUNT OF $300, FOR AN UNFINISHED JOB. A DIFFERENCE OF "NIGHT AND DAY" BETWEEN THE TWO. THE END RESULT APPEARS TO BE AN EXCELLENT JOB, SO I AM GRATEFUL THAT THE JOB IS DONE. THANKS, ALAN MCMICHAEL FLORISSANT , MO
Roto-Rooter
  5 by Fred S.
OUR SERVICE PERSON ON JULY 5TH WAS KYLE AND WE CAN'T SAY ENOUGH ABOUT HOW GREAT HE MADE THE EXPERIENCE. HE WAS PROFESSIONAL, COURTEOUS AND AN ABSOLUTE PLEASURE TO HAVE IN OUR HOME. HE DESERVES A RAISE AS HE IS A TREMENDOUS AMBASSADOR FOR ROTO ROOTER. NADINE & FRED SCHWAIGERT
Roto-Rooter
  5 by Fred S.
OUR SERVICE PERSON ON JULY 5TH WAS KYLE AND WE CAN'T SAY ENOUGH ABOUT HOW GREAT HE MADE THE EXPERIENCE. HE WAS PROFESSIONAL, COURTEOUS AND AN ABSOLUTE PLEASURE TO HAVE IN OUR HOME. HE DESERVES A RAISE AS HE IS A TREMENDOUS AMBASSADOR FOR ROTO ROOTER. NADINE & FRED SCHWAIGERT
Roto-Rooter
  5 by Robert D.
Dan was great and very knowledgeable.
Roto-Rooter
  5 by Robert B.
Fast service expert repair
Roto-Rooter
  5 by Christoph H.
Ariel was great! Very fast and friendly.
Roto-Rooter
  5 by Joseph M.
Serviceman was very personable.
Roto-Rooter
  5 by Steve H.
All good
Roto-Rooter
  5 by Eve F.
I was thrilled with the professionalism and friendliness of Chris! I would highly recommend to anyone needing quick service!
Roto-Rooter
  5 by Makalah B.
I appreciated the speedy response to my call. Thank you.
Roto-Rooter
  5 by Derek S.
Very Professional and helpful with all questions asked.
Roto-Rooter
  5 by Coleen S.
This is the second time I have used Roto Rooter for the same service. And this is the SECOND time I had a service tech come out who was hard-working, professional, and got the job done. Ken was our tech today, and he was so polite and kind. You could tell he really cared about the job he was doing. He is a true asset to your company and should be commended.
Roto-Rooter
  5 by Bob W.
Awesome service all the way around this event.
Roto-Rooter
  5 by Mary T.
the guys worked really hard
Roto-Rooter
  5 by Jay T.
Friendly, professional service. Operator gave a 2 hour window - service technician showed up within 30 minutes. Explained what caused the problem.
Roto-Rooter
  5 by Sherry C.
The technician was very courteous and efficient. I was very pleased with the service. I will recommend Roto-Rooter to all my friends.
Roto-Rooter
  5 by Rhonda A.
Awesome customer service and explanations Tim Huff great technician.
Roto-Rooter
  5 by Gene D.
Jim, Was very courteous and friendly. He did his job conscientiously and was able to correct the problem quickly.
Roto-Rooter
  5 by Michael H.
The technician's name was Jason. He was by far the most courteous and careful technician of ANY KIND I have ever come to my house. He was tenacious and very specific in his diagnosis of my problem. Great guy and great company. Thanks!
Roto-Rooter
  5 by Lynne H.
Ivan is very personable and explained everything he was going to do.
Roto-Rooter
  5 by Norm H.
I am well pleased with Dimitric handling of the task at hand . He has always done a great job for us .
Roto-Rooter
  5 by Jeanne S.
very satisfied
Roto-Rooter
  5 by Ed W.
Technician was professional and a nice guy.
Roto-Rooter
  5 by Ed W.
Technician was professional and a nice guy.
Roto-Rooter
  5 by Nancy H.
Very professional and courteous technician. Price for work done seemed a little high but we had not done any comparisons to other companies. Just glad the problem was solved quickly!
Roto-Rooter
  5 by David H.
None
Roto-Rooter
  5 by Timothy G.
i got home after working all night to find the fawcett in the backyard was pouring out water and wouldnot shut off. i called roto rooter and was given a time when the tech would show up nathan #2073 arrived and fixed the problem Within 20 minutes and abought half what the Other places quoted. Any plumbing work i need Done i wiil call roter rooter.
Roto-Rooter
  5 by Timothy G.
i got home after working all night to find the fawcett in the backyard was pouring out water and wouldnot shut off. i called roto rooter and was given a time when the tech would show up nathan #2073 arrived and fixed the problem Within 20 minutes and abought half what the Other places quoted. Any plumbing work i need Done i wiil call roter rooter.
Roto-Rooter
  5 by Ed B.
Dan #6694 was professional, knew his profession, explained in detail what he was finding and got our drain flowing in minimal time. Excellent service.
Roto-Rooter
  5 by Ronald O.
Vey professional and explained the process and performed the work.
Roto-Rooter
  5 by Bill H.
Courteous and efficient
Roto-Rooter
  5 by Bill H.
Courteous and efficient
Roto-Rooter
  5 by Matthew B.
Our service tech was professional, knowledgeable and courteous. Thanks for the great service.
Roto-Rooter
  5 by Linda S.
Would have prefered to have more exact estimate before service was rendered. The plumber was very professional and courteous.
Roto-Rooter
  5 by Debbie D.
We had a messy situation and received a prompt, professional, and friendly solution. I am glad we called Rooter-Rooter.
Roto-Rooter
  5 by Joyce B.
Don tech# 6036 in St. Louis, MO was wonderful! He took the time to explain each of my situations and gave me my options of what to do. He did not pressure me to do any unnecessary work. He performed the job in a timely manner and cleaned up the area. I would not hesitate to call Roto Rooter again. I would recommend Don for any job that needs to be done. Joyce B.
Roto-Rooter
  5 by Bob T.
Ivan is the BEST! Not only fixes the clogged drains for us but provides expert advice regarding how to avoid problems in the future. The Roto-Rooter drain treatment is the answer. THANKS - Ivan!!! You rock!!
Roto-Rooter
  5 by Patsy K.
Technician was the best!
Roto-Rooter
  5 by Pamela C.
Mike was the person who came out to work on my drains, and he was very professional and very nice. He was efficient and effective and I had a great experience.
Roto-Rooter
  5 by Grenville N.
The technician was very nice and extremely helpful. He even took the time to call dispatch to set up my next appointment.
Roto-Rooter
  5 by Susan W.
Mike was great, very nice & professional. Got my problem solved and and got my drain unclogged. About an hour after he left, the temperature in the house kept getting warmer. Checked the thermostat and panicked when i saw it at 76 degrees!! And then i thought to go down to the basement and check the switch to the furnace. Flipped the switch and thankfully the air came back on, he just forgot to turn the electric back on to the furnace/air conditioner...WHEW! Thought i had another repair on my hands!
Roto-Rooter
  5 by Robert S.
no complaints everything went well
Roto-Rooter
  5 by Kimberly W.
Everyone was very professional, kind and knowledgeable.
Roto-Rooter
  5 by Kim V.
Thank goodness for Roto-Rooter! My main line backed up because of tree roots, yet again. This time it was 8:30 PM and I called immediately. I was advised that there were a lot of issues in my area and that the earliest that someone would be out was between 11 PM and 2 AM. The dispatcher called at 9:45 and advised that Justin (3455) was on his way, and sure enough, he was here at 10 PM. He snaked the line and cleaned out the roots...IN THE RAIN...and was finished up before 11 PM. He's also set us up on yearly clean out. He's amazing, as is your company. Thank you so much for being there when we needed the help.
Roto-Rooter
  5 by Gary M.
The technician #3455 arrived within 35 mins of the initial call. He completed an inspection and provided an estimate for the service. He explained the procedure and completed the service in a very timely and professional manner as if he was completing the service on his own home.
Roto-Rooter
  5 by Doris E.
John Zensen , Cable Technician #3201 did an excellent job using the camera to locate the problem with our sewer pipe. He explained everything he was doing and let me watch the video camera as he was searching. He found the problem, now all we have to do is fix it.
Roto-Rooter
  5 by Kira S.
The service provided was very well executed and the technician very helpful and polite. I was very please with everything! Thank you
Roto-Rooter
  5 by Charlie A.
Great
Roto-Rooter
  5 by James C.
My tech, Mike, was courteous and thorough, expelling all steps and doing a great job. I was impressed with his and the company's professionalism. Kristine on the phone was also knowledgeable and helpful.
Roto-Rooter
  5 by Matthew C.
Everything was great! Our technician was a really nice man too.
Roto-Rooter
  5 by Charlena J.
Although the time of service was not in the time frame, I did receive 2 calls to let me know the service guy was running late on his previous job. Then the 2nd call was to let me know he was on the way. Thanks for that.
Roto-Rooter
  5 by Stephen S.
our technician was "Ariel", and she was certainly a pleasure to deal with. Very nice young lady and very professional. It certainly changes the face of "plumbers" as to what I have known in the past. She was very thorough. A credit to your company!
Roto-Rooter
  5 by Charles W.
Jason was on time and the drain was continuing to backup. He worked hard to Find the source and open the line. He opened the line and stopped the rising Water and all lines leading into the main line. His explanations were clear, he was Polite and we appreciate his expertise.
Roto-Rooter
  5 by Charles W.
Jason was on time and the drain was continuing to backup. He worked hard to Find the source and open the line. He opened the line and stopped the rising Water and all lines leading into the main line. His explanations were clear, he was Polite and we appreciate his expertise.
Roto-Rooter
  5 by Christine M.
The workman was pleasant and worked hard to make as little mess as possible. I felt informed throughout the service call (and prior). I will call RotoRooter first next time!
Roto-Rooter
  5 by Terry D.
Ivan was confident he could solve the peoblem and he did.
Roto-Rooter
  5 by Elaine T.
Robert was very helpful & knowledgeable & professional. His work was done in a timely fashion. Should I need plumbing work in the future, I hope Robert will be available to help me.
Roto-Rooter
  5 by Laura H.
Great service!
Roto-Rooter
  5 by Ben T.
Ken did an especially good job at explaining the possible issues I may be having and taking me step by step as to what he was going to do to try and fix it. The same service was great and if I have any problems in the future, I will be sure to call.
Roto-Rooter
  5 by Kendra D.
Tech was polite
Roto-Rooter
  5 by Kathleen S.
Dan was a sweetheart. Very nice and respectful
Roto-Rooter
  5 by Matt R.
Technician was great. Showed up on time, and was careful not to make a mess. Made 100% sure problem was solved before leaving
Roto-Rooter
  5 by Heidi C.
The service man was prrofessional, patient and knowledgeable.
Roto-Rooter
  5 by Donald L.
Augustine was the service technician who came. He was excellent; would want him for help again if the need should arise.
Roto-Rooter
  5 by Lucy C.
The technician was polite and professional and he got here very quickly.
Roto-Rooter
  5 by Robert A.
Glenn Roeder was honest, on time, polite, and cleaned up after the work was done. I appreciated his attitude and his attention to detail.
Roto-Rooter
  5 by Margaret H.
The young man was very nice and got right to the problem. I would use Roto-Rooter again and also recommend them!!!!!!
Roto-Rooter
  5 by Donna S.
Clinton was very courteous & professional! From time i initially called to achedule until job completed, just 1 1/2 hours!! FANTASTIC!!
Roto-Rooter
  5 by Larry H.
Bill did a great job would like to have him back again
Roto-Rooter
  5 by Marsha C.
Steve gave me information and suggestions when I asked for them but no hard sell or a sense of wanting an opportunity to make more money over what I needed. He explained everything and gave reasons why it might be happening. He also kept with it until he solved the immediate problem, helped me plan the next step and made all the arrangements for me. In a situation that no homeowner enjoys, Steve was friendly, calm and supportive.
Roto-Rooter
  5 by Mary W.
The service person did an excellent job in trouble-shooting and resolving my problem. Thank you!!!!
Roto-Rooter
  5 by Tammy H.
Joe was knowledgeable, respectful, kind, and very helpful. I would definitely request him on the next maintenance service call. Same day excellent service can't be beat!
Roto-Rooter
  5 by Beverly L.
Our service man was very knowledgeable and explained what the problem was and how to prevent future problems.
Roto-Rooter
  5 by Matthew C.
This was my second experience with Roto Rooter and it was very good. My first experience was exceptional. After calling because a Roto Rooter technician completed a job incorrectly (which sometimes happens), a second technician was immediately sent out and performed far more extensive work to correct the problem; I wasn't charged a cent and I also received a weekend call from the technician's boss to apologize for the mistake. This went above and beyond my expectations and earned my future business.
Roto-Rooter
  5 by Shannon H.
Kyle was fantastic! Very knowledgeable and professional. Thanks!
Roto-Rooter
  5 by Richard D.
The service technician that came to our home was extremely polite, friendly and very precise with his estimate of the job. I would recommend him to anyone.
Roto-Rooter
  5 by Stan E.
YOUR TECHS WERE GREAT COMMUNICATORS, PROFICIENT AND EFFICIENT.
Roto-Rooter
  5 by Mike R.
The service was great!! Gary was very helpful and answered any questions that we had. Will definitely use Roto-Rooter when we have any other issues. Really liked that he was able to come the day we called, we called other places and they said they couldn't get to us for a week or so.
Roto-Rooter
  5 by Jackie C.
I had "lost" my long-time plumber who retired and used Roto-Rooter for kitchen drain problem. Did not know until recently you did plumbing repair, not just main line drain cleaning. I was very impressed -- I have an old house, quirky plumbing and your tech figured it out and stayed to flush through a couple of times to make sure it was okay.
Roto-Rooter
  5 by Trish R.
Don was excellent. Polite and knowledgable.
Roto-Rooter
  5 by James R.
Service tech, Kyle, was great. Very informative on what was wrong, what was needed, on time, very courteous. Great experience.
Roto-Rooter
  5 by Lisa B.
The technician was nice, personable, and knew what he was doing. I was very pleased with his work.
Roto-Rooter
  5 by Jake M.
Very professional. Job done correctly the first time.
Roto-Rooter
  5 by Gloria F.
John was excellent!!
Roto-Rooter
  5 by Carolyn T.
Representative was extremely thoughtful, knowledgeable, and timely.
Roto-Rooter
  5 by Susan W.
Kevin was very helpful !!
Roto-Rooter
  5 by Linda W.
I expected to wait a while until the technician arrived. But he arrived pretty quickly!!!!
Roto-Rooter
  5 by Katrina W.
Very good
Roto-Rooter
  5 by Dianeflynn F.
very nice young man
Roto-Rooter
  5 by Tim H.
Tech #3455 (Justin), was very courteous, professional, and knowledgeable about the problem and solution. He used his time very effectively, and described the process the whole way. I was very impressed with his professionalism.
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  5 by Richard S.
Gabby was great! Professional and thorough and in a timely manner.
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  5 by Mike B.
Everyone was very courteous and prompt. After an initial description of our problem, I was advised as to when I could expect a service response. I was contacted by telephone to advise that a technician (by name) was on the way. The technician described what caused my problem, and took care of the matter promptly.
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  5 by Marilyn O.
good
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  5 by Marla And Eric P.
The technician Ariel out of Edwardsville Il. was awesome. She was very pleasant and answered all of our questions and concerns. It was refreshing to see such a professional young women helping with our plumbing needs. We had another service company out for an estimate and they were not nearly as reasonable or pleasant, that matters:) I will defiantly use and recommend RR.
Roto-Rooter
  5 by Jennifer S.
Jason was extremely professional, and a pleasant young man. I normally prefer to do business with local and smaller companies but I didn't have any referrals so I just called your franchise. I was pleasantly surprised. Jason is an excellent representative for your company, your brand and your service.
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  5 by John D.
He did a great job.
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  5 by Linda J.
Great customer service
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  5 by Eleanor J.
Bob, #549, was wonderful. He did excellent work, and he is very nice . I will ask him to help me when I need help again because he knows wheat he is doing, and he is very honest.
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  5 by Mike M.
service was good
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  5 by William C.
John (#3201) was exceptionally diligent in addressing the immediate problem (plugged soil drain), but also invited me to consider TV exam. He was insistent we would find the vent (which, as it turned out, had been covered by more than 6" of soil by the previous owner. I appreciate his diligence and patience and hard work.
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  5 by Rosemary F.
John Z. # 3201 did an excellent job and was very professional. I really appreciated that he explained what he was doing and answered my questions.
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  5 by Nathen C.
WOW!! The gentlemen who came for the service I requested was very respectful, polite, outgoing, professional, knowledgeable, and effective. I will be calling for all my other plumbing needs. Roto Rooter has impressed me and will keep my business.
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  5 by Vali J.
I had called weeks before to make sure my appt was confirmed on the morning of 4/11/14, but there was a no show by 12 noon.Dispatcher said something came up and they couldnt make it at the scheduled time.Two men and a truck had my entire house loaded up and had to leave my dryer. Tech that came 4/14 did an excellent job disconnecting my dryer but now my dryer is at my old residence and i cant get it to my new home 45 minutes away.Im not satisfied with the way the scheduling was handled and I think I should have received a discount for my inconvenience.
Roto-Rooter
  5 by David K.
Very impressive, within a few hours the service man was here to take care of our wet basement and replace the broken sump pump. He was very nice and polite, seemed to get the job done in a short time. We will certainly call Roto Rooter for any jobs that we ever need done again. Thank you Roto Rooter
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  5 by Robert P.
Service people very helpful and professional.
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  5 by Franklin K.
From the moment I called with a problem til the time the repair was finished I felt like I had called the right people. Everything was handled professionally and efficiently. Would recommend that you call Roto Rooter if you need a plumbing problem resolved.
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  5 by Jimmy M.
The tech was professional, courteous, and a real rock star. WOW.
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  5 by Becky D.
The problem was diagnosed quickly, resolved quickly and our service technician was willing to provide options to avoid the problem in the future.
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  5 by Richard B.
The service rep., Kyle, was very pleasant, knowledgable, and prefessional. If we need service again, while it might not be possible, we would love to have Kyle as our tech.
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  5 by Melisa K.
The service technician that came out to our house on 3/14/2014 was Justin and his service number is 3455. The invoice number was 17789368. Justin was just so great! he was professional and he worked quickly, and was on time. I would definitely recommend him to my friends and family.
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  5 by Heather G.
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  5 by Heather G.
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  5 by Charles R
Quick and professional. Tech was pleasant.
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  5 by Jim R
expert
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  5 by Connie W
I have had some bad experiences with some plumbing companies. I am glad that Roto-Rooter provides great plumbing service (other than cleaning drains). Im glad I saved the phone number because that toilet would have run to China by now.
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  5 by John K
Bryan was fast and good. He is good for your company.
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  5 by John K
Bryan was fast and good. He is good for your company.
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  5 by Marilyn A
Eric was an excellent plumber and I appreciate his great service!
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  5 by Wayne M
Very good
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  5 by Andrew L
Very knowledgeable and friendly technician. Was early and explained everything he was doing.
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  5 by Mike T
Great service from Tom Craig
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  5 by Kathleem F
Kyle--very friendly, polite, efficient, competent!
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  5 by Dee A
Ivan was my technician and was very thorough and professional.
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  5 by Vicci T
The tech(Maurice) you sent did an awesome job. He kept me updated through the whole process. He had really good customer service skills and should be considered an asset to the company.
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  5 by Marvin C
gabby provided personal,polite and professional servive of the highest caliber. he was prompt and very knowledgable,answering all my questions and concerns in a most effective manner. he presented your available services directly and was very willing to explain them to me.he was respectful of my property,was as neat as possible under the circumstances. i would consider him an outstanding representative of your company.
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  5 by Bob L
Technician Larry performed work in an outstanding fashion. Would contact Larry again.
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  5 by Mumtaz L
Techician was very good He is coming back to fix the problem
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  5 by Marla W
Technician was friendly and professional.
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  5 by Donald S
Nick, our service person was great!! He had a great attitude and really knew what he was doing. He also did a meticulous job to of keeping the area clean from debris as he routed out the drain. We were very impressed with him.
Roto-Rooter
  5 by Donald S
Nick, our service person was great!! He had a great attitude and really knew what he was doing. He also did a meticulous job to of keeping the area clean from debris as he routed out the drain. We were very impressed with him.
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  5 by Lewis K
THANK YOU FOR THE FAST SERVICE AND YOUR WORKER, SHE WAS VERY NICE AND DID A GOOD JOB. KEN LEWIS
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  5 by Myron B
Good service..
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  5 by Michael G
south district serviceman Dan was outstanding helping resolve by problem. He referred me to Andy the Jetting guy also from south district. Both were very professional in doing there job. also knowledgeable about the jobs they were performing. Hopefully I dont need you but if I do I hope those guys are available
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  5 by Sheila G
Could not be more pleased . . . from the call-in to the completion everything was superior. Will continue to use this Roto-Rooter for all future services.
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  5 by Jason M
Antoine was great! He had a great sense of humor, really professional, worked fast and made having a clogged drain a good experience!
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  5 by Jean I
Very efficient and neat. He definitely knew what he was doing.
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  5 by Robert G
I would not previously have thought to call Roto-Rooter if I needed a plumber (as opposed to unblocking a sewer line). Steve Beckemeyer was extremely cordial and clearly explained everything he intended to do and what he was doing as he performed the work. He accomplished much in a very long day (so that he could finish in 1 day and have our water service and plumbing back in operation) and was very accomplished in doing the work required. I would definitely recommend him and believe that he is a credit to Roto-Rooter.
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  5 by Chris E
Our technician was great
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  5 by Heide N
The tech who provided the service was Keith...he will probably be the number one reason for calling Roto-Rooter in the future! Thank you for the great service provided.
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  5 by Roseann H
Ariel from the Brentwood office? was super. She was friendly yet professional. She told me everything she was going to do and why and also gave me helpful hints for good sewer line maintenance.
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  5 by Deneen M
Very helpful
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  5 by Catherine L
Eric was very knowledgable and did a good job. Very polite and courteous.
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  5 by Catherine L
Eric was very knowledgable and did a good job. Very polite and courteous.
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  5 by Dotti G
To be honest I thought the fee was a little high for unclogging a toilet for the time it took.
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  5 by Barbara P
Our technician, John Zensen (3201) was so pleasant. His shift ended at 10 pm yet he was called to our job at the end of his shift. He was here till 1:30 am. Very nice young man.
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  5 by Pete W
We only use Roto-Rooter. Always there day or night. Fast and professional service every time.
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  5 by Dan O
Technician was prompt, explained everything very well, and provided me options on next steps.
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  5 by Kevin F
Very pleased with our service technician, Maurice. He was very professional, efficient, good natured and a pleasure to have had him come by. While I hope not to need your services in the near future, it was a distinct pleasure to have Maurice performing the work needed.
Roto-Rooter
  5 by Melissa M
Our technician was great. He provided perfect customer service, explained everything in detail and was efficient. No one likes to have to use this service but he made it about as pleasant as it could be! Thanks! We will recommend you and use you again!
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  5 by James P
Friendly and kind service, thank you roto-rooter for training and using great people. You can alway tell a good company by the people that work for it.
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  5 by Nicole H
Ive never had a problem with this company.
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  5 by John L
I called for emergency service for our business, Par Lounge, 1001 McCausland Ave., St. Louis, Mo. 63117. The operator working Sunday morning at 1:45 AM was great and got Mike, our technician, to our business on a timely basis to help avoid a flooded basement with all our inventory getting ruined. Mike was very good and professional. I thought you should know that you have two fine employees.
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  5 by Michael W
Service man was on another call and the 2-hour promised arrival time was more like 3 hours, an acceptable response time and the office did call to let us know that he would be a little later than originally scheduled. When Gary arrived I was very happy with his work.
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  5 by Christine W
Jarrett from Roto-Rooter in Saint Catharines is an excellent plumber. He showed up earlier than expected which was very beneficial since the basement was flooding faster than the water being pumped out. He was very efficient in explaining and fixing the sump pump.
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  5 by Carolyn P
The service technician was very prepared and professional.
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  5 by Tana S
very prompt service response. thorough workmanship, conscientious, attentive. nice to be able to feel confident that there is a company & their employees can be counted on whenever you need service.
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  5 by Deidre E
I would like to send a special appreciation to Bob and Glen who really went up and above all expectations to make sure I had water for the Christmas holiday. I realize it was not an easy feat. My entire family thanks you both!
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  5 by Janelle D
The technicians were extremely polite and were very efficient in doing what they came todo!
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  5 by Bob A
Gabby Mora came out and was a true pro. He was friendly and helpful.
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  5 by Robert F M
Kevin is very personable, provides great customer service and assists in clearly answering any questions. Kevin is welcomed to assist with my needs anytime.
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  5 by David C
Michael arrived on-time and was extremely professional and knowledgeable. He answered every question we had and was able to diagnose and resolve our backed up sink issue quickly and efficiently. Great first experience with Roto-Rooter!
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  5 by Robert R
The service tech John Zensen #3201 was extremely courteous. Both myself & my tenant were pleased with the service and his description of what he had to do to fix the problem.
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  5 by Chesus K
we had a great service man.
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  5 by Ray B
It was a weekend night and he was able to fix the problem.
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  5 by Edward M
AUGUSTINE DID A GREAT JOB.
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  5 by Marjorie G
The technician was professional, efficient, informative, and what he did worked. I needed a professional and got one. He called ahead to say he would be arriving in 30 to 45 minutes. I was surprised at the cost, but I am not familiar with plumbing costs.
Roto-Rooter
  5 by William S
I contacted Roto-Rooter due to my failure to change a cartridge in a shower faucet. I needed Roto-Rooter to correct a repair that I should not have attempted. The service person was polite and removed the cartridge to be replaced and told me that what I needed to do was purchase a new cartridge and assured me that I could install the cartridge myself without him. He saved me money. I did what he told me and he was correct. The new cartridge I installed works satisfactorily.
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  5 by Tyler C
We were very pleased with the level of professionalism and quality of work. We will highly recommend this company, as you just gained a returning customer. Thank you for the great service. Tyler Chevalier
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  5 by Tim S
The initial problem was believed to have been a block in the line in our basement. The first person to arrive was Augustine employee # 3194 (we think). He arrived promptly and actually stayed at our home for quite sometime. He was beyond courteous and his professionalism would vastly out do many people I have used for various services. My wife and I were so impressed by his manner and attention to detail that we would truly like the corporate offices to know just how valuable of an employee they have working and representing them. Also Mark who was called in the day after to camera the line was also a tremendous representation of how extraordinary employees can make any difficult issue a pleasure as far as assuring us he would be able to complete the repair in a timely manner. Again I must commend these two diligent workers on a job well done and complete customer satisfaction. Please be sure and pass along our complete gratefulness. I believe these two men deserve far more than some kind words written via internet. Thank you and we are truly grateful for your service. P.S. I believe Mark employee #is 541.
Roto-Rooter
  5 by Jonathan B
We had two visitors at our house on Christmas Eve, Santa and Nick from Roto-Rooter! Called at 350pm, arrived by 520pm, and on his way by 610pm. He understood the problem right away and communicated clearly and performed the solution. Would not hesitate to call Roto-Rooter again when in a pinch!
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  5 by Mark M
tecnician very informative and professional. used all cleaning devices to i nsure clean house when done. could have gotten job cheaper, but service is what i want and technician delivered.. you will always be first call.. sincerely Mark McBee
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  5 by Rosie C
I was grateful and really appreciated the technician using covers on his shoes before entering my home.. He was honest and knew his stuff..I was very pleased with him and the excellent job he did.
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  5 by Raymond N
We had a Wastewater Backup Situation and called Roto-Rooter. Their friendly Technician, Andrew, arrived on the scene at the scheduled time and promptly accessed the problem. The issue was fixed and cleaned up in a very short time - thank you ROTO-ROOTER!! Toni & Raymond
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  5 by Frank R
we are very happy with the service we received. we were amazed the young woman that did the service completed the job well done. she was 24 years old and did an amazing job. we will definitely call again.
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  5 by Rob B
Great job. You saved the day.
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  5 by Vincent S
Service Technician was very polite and friendly. He explained the process. He was prompt and efficient.
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  5 by Carolyn J
our tech, Antoine was fastastic. Very nice, polite, informative and did a great job! Regarding the timing above, original person said tech would arrive within 3 hrs, but then it changed after 1-1/2 hrs of waiting to 3-6 hrs. I understand these things happen but it would have been better if the initial person did not set the original expectation. I almost cancelled my dinner plans based on the original time frame, but time frame changed to 9pm - 12am so it worked out because luckily I did not change my plans. Tech ended up arriving closer to 9 and I was already back home from dinner
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  5 by Joanne H
I have used your service several times very pleased with the service.I am a single woman and the service people do not talk down to me which does happen being a woman everyone is very pleasant and give an explanation for what is done
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  5 by John L
The technician, Keith (#2474), was fantastic. The kitchen sink pipes froze from sub-zero temperatures. Unfortuately the pipes from the basement were not easy to access due to the walls being finished. The job was frustrating and cumbersome for the both of us trying to and remove insulation that was installed incorrectly resulting in the freeze. Keith never gave up. He was persistent to think of every angle to resolve the issue. He was able to access the pipes between the sink and the basement in order to use his equipment to unfreeze the pipes, which took less than a minute. He was very courteous and professional to resolve the issue. I want to thank Keith for his persistance to get the pipes working again. I will definitely call on Roto-Rooter in the future. John
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  5 by Bridget F
diagnosised, evaluated the situation and help direct what needs to be done next.
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  5 by Tricia B
Technician was professional and worked quickly to repair a frozen pipe that burst. He did his best to minimize amount of drywall he had to remove to make repairs.
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  5 by Peggy F
The water drained 5 minutes before the tech arrived, but he did a thorough check and gave me some tips to prevent issues in the future.
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  5 by Tammy V
I think Jeff did a great job. He was extremely nice. I feel that he did the work of 2 people though. Kudos to Jeff!
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  5 by Thomas B
Gordy did a a great job! He explained what he was doing and what caused the problem.
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  5 by Shirley B
Tech was very pleasant, he explained every step in the process. I am very very pleased with Roto Rooters service. This is the second time I have used them and will use no other plumbing service.
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  5 by Robert G
Technician arrived quickly, was professional, and cleaned area after service.
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  5 by Pat B
Mr Sisk was most curteous and helpful
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  5 by Sharon C
We have used Roto-Rooter over the years for our rental units as well as our own home. This week, we had an issue in one of our rentals. RR was there within an hour, detected and fixed the problem for a very fair cost. I feel so secure in knowing that in a plumbing emergency your company is there. I can trust your service and I appreciate the fact that you do not charge crazy fees when customers are at your mercy in an emergency situation. Thank you for your excellent service.
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  5 by Jean F
On December 16th, our floor drains were backing up. We cabled both drains and the situation appeared to be resolved. However on January 10 both drains backed up again. Ray came out and cabled out 70 feet and that appeared to resolve the issue. There was not any charge for this which we appreciated. Roto rooter stands by their work.
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  5 by Diane F
Antoine was so helpful, efficient, and polite! Good worker you have there. Thank you.
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  4 by Sarah B
When I first called to make the appointment, the service person originally rescheduled for the following day. Once he showed up, he took a quick look, said he didnt have the tools to fix it (which was a simple drain clean out) and left. The second service person, John, arrived on short notice and promptly and professionally took care of the problem. Kudos to John!
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  5 by Sharon B
The service was fast and very well.
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  4 by Thomas M
Ivan was very courteous and friendly. He went above and beyond.
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  5 by Patricia M
Carl was great and he saved me from drowning in the kitchen!!!!!!! Thanks for the speedy service!
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  5 by Lee H
Our tech was fantastic. His name was Tim Huff.
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  4 by Laura E
Roto Rooter came out within 2 hours of my basement flooding from backed up pipes and augered out the pipes and solved my problem. Thank you for your help on a very stressful day!
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  5 by Karen R
The service person was professional and did his job efficiently.
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  5 by Filippe C
Good interaction with attendant. Tech came out in designated time frame. Tech was very nice and knowledgeable and gave me give tips and pointers. I appreciated the Saturday service as well, as the first company I called was not available. I would definitely call again as John was great.
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  4 by Allison W
Very good service and very prompt appt scheduled.
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  5 by Philip B
John Zensen #3201 was very thorough and concerned about doing a good job and he did. He tested his work many times to make sure the problems were resolved. He is very personable and does a great job with customer relations.
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  5 by Philip B
John Zensen #3201 was very thorough and concerned about doing a good job and he did. He tested his work many times to make sure the problems were resolved. He is very personable and does a great job with customer relations.
Roto-Rooter
  5 by Philip B
John Zensen #3201 was very thorough and concerned about doing a good job and he did. He tested his work many times to make sure the problems were resolved. He is very personable and does a great job with customer relations.
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  5 by Philip B
John Zensen #3201 was very thorough and concerned about doing a good job and he did. He tested his work many times to make sure the problems were resolved. He is very personable and does a great job with customer relations.
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  5 by Philip B
John Zensen #3201 was very thorough and concerned about doing a good job and he did. He tested his work many times to make sure the problems were resolved. He is very personable and does a great job with customer relations.
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  4 by Andrew W
Was unclear about if in the long run I needed the drainage pipe replaced or fixed. Did give me some good tips on how to prevent it from happening, but just wanted to know if it was a short term fix or if a bigger job is needed down the road.
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  5 by James O
Service technician was excellent.
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  5 by Ashley C
Mike, our technician, was friendly and professional. He came in, told us the problem, and got to work straight away. From the minute I called Roto-Rooter to the minute the technician left it was a total of a little over an hour. Great service!
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  5 by Therese S
I was extremely happy that Jon was able to find the problem and fix it for me. Thank you Jon
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  5 by Heidi S
Poor Robert has been out 3 times in the past week fixing our broken pipes. He always has a smile for us and is very professional. We would call Roto Rooter anytime we need service.
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  5 by Melinda A
John was very polite and courteous. He explained what he was doing and I felt comfortable asking questions. He put all the pipes back together under the sink and made sure there were no leaks.
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  5 by Gregg D
Paul, did a great job. Was courteous, friendly, and professional. Would certainly recommend his and your services to others.
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  4 by Robert B
The service person was excellent - knowledgeable and friendly. Drove from neighboring city in difficult road conditions and still arrived on time.
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  5 by Ed S
Terry, our technician did an excellent job clearing our kitchen drain.
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  5 by Lucy W
The man was very nice.
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  4 by Sally L
Did good job. Worked outside in cold weather.
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  5 by Robert L
Great service
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  5 by Joe W
Service tech Gabby was excellent! It was a very cold night after 8 and he had been working all day ... but still extremely upbeate, informative and helpful! Best service tech I have ever had!
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  5 by Michael H
Gabby #3378 did a fantastic job for us. I would highly recommend his service again.
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  5 by Igor B
Id like to thank the leadership of Roto-Rooter Co. and specifically Frank Cormo and Augustine Edeh (for preveouis service) , our technicians, for their professional skills and the level of communication with the customer. Igor Burdenko
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  5 by Patricia M
Carl was very professional and was extremely careful to not make a mess. He scheduled the appt. for the person with a camera to do the next step for us and we were very satisfied with his work. Thanks, Carl!
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  5 by Charles A
The gentlemen that showed up was very polite and informative. Extremely satisfied
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  5 by Judy O
From the person answering the phone, to the scheduler, to the service people, all were polite, cheerful, and a pleasure to deal with.
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  5 by Paula G
the technician was polite, efficient, and well prepared. the phone dispatcher when i called in was rude, but when they called me were VERY polite. overall a good experience and i would highly recommend this service
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  5 by Linda K
Excellent service. Tech was very professional.
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  5 by Robert H
Roto-Rooter, especially Gary, did an excellent job, as always! I have always called Roto-Rooter first and they have always been there and got the job done quickly with a pleasant manner and professionalism.
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  5 by Domenic M
We are very pleased with the work Roto-Rooter did for us. When our toilet backed up on a Saturday, they came out to snake the pipe and fix the problem that day, even though it was the weekend. It turns out our pipe underground had collapsed so the snake was a temporary fix. They were out the following Tuesday to dig up and fix the sewer pipe in the basement, all within the quoted time frame and quoted amount. They were courteous, neat and timely. We will definately call Roto-Rooter for our plumbing needs in the future.
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  5 by Robert P
I had noticed a plumbing problem about 7:00 p.m. in the evening so we gave Roto=Rooter a call and within 20 minutes your technician John had arrived and was on top of the problem, his advice was right on, he explained everything to us, he said that two major back-ups in 6 months was indeed a red flag and we should probably get a camera picture through our roof vent, we agreed so John contacted Glenn to set up for the camera the next day and Glenn even was able to come out earlier for us. Glenn also explained the options depending on what the camera shows, as it turned out the camera showed a large broken main pipe, we filled out forms for the St. Louis County repair program and Glenn took care of the paperwork needed and sent it into the County for us. He also advised us what to do if there was another back-up before the County accepted a bid on the repair, He gave us his phone number and he would do an Emergency repair form. So we are on our way to a full repair. John and Glenn both are exemplary employees, very professional and knowledgeable in their trade, courteous and willing to go the extra mile, they are an asset your company. As far as we are concerned Roto-Rooter is number one and we will pass it on to prospective customers. Thanks-- Bob and Margaret
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  5 by Thomas M
John took good care of us!!!
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  5 by Mark G
Friendly and comptent technitions
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  4 by John W
I was happy with the sevice, the technician was very courtiess and seemed knowledgeable.
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  5 by Duane B
Terry tech 1644 was extremely professional and highly recommended. Thank you!
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  5 by Tom M
Our Serviceman Kyle was very nice and explained everything he was doing and made suggestions to prevent this from happening again.
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  5 by Joe M
Believe his name was Nick very informative, and in a good mood for working out in the cold on Super Bowl Sunday
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  5 by Mary R
Quick and professional. Tech was very pleasant.
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  5 by James K
"The technician was very professional. I will not hesitate to call for service when I now know that the work and the price is right. Great service, even under short notice. "
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  5 by Anna W
Excellent service. The technician showed that he really cared about our situation.
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  5 by Thomas S
The whole experience was hassle free. From scheduling the service to our tech showing up. When he arrived he was polite and professional. He was very knowledgeable and efficient with our service. Thank you Patrick.
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  4 by Robert J
Wish His Shoes were Mud free . He should have had Plastic covers over them . Tracked Mud all over the Carpet as he walked threw the House Meany times to and from His Truck . also should have a Different Power Cable for inside . The one he had Sprayed duty Water out From his last stop as it turned . Got on the Door and Carpet . We cleaned it up after he was gone He was a Very hard Worker . My Wife gave Him a Tip for his Hard Work .
Roto-Rooter
  5 by Amy N
We had a leak above our water heater which kept putting out the pilot light in the water heater. Our technician came to our rescue (in 4 of snow) to fix the leaky pipe, thus allowing for us to have hot water again. During this bitter winter, we wouldnt have lasted long without hot water! We can count on Roto-Rooter to save the day!
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  5 by Stan M
Quick and efficient
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  5 by Stan M
Quick and efficient
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  5 by Trevor G
Service was great , tech was great, nice and friendly.Thought 260 for a drain cleanout was a little steep. but overall was super happy with the service provided thanks
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  4 by Cynthia C
He was not able to fix the problem, but he was knowledgeable, professional and friendly. Would use again in an emergency situation.
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  5 by Michael S
The service tech (Nick) was early on the scheduled time we received. He was kind, courteous, and professional. He wasted no time getting our problem drain resolved, in a quick and timely manner.
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  5 by Chelsey L
The technician that serviced my train was very professional and accomodating to all of the questions I had. He took the time to discuss different brands of toilet I should use. He also took the time to give me a demonstration on how I can know if the toilet paper Im using will break down easy. I am a happy customer.
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  5 by Chelsey L
My experience with Roto-Rooter was wonderful. The technician who came out to service my drains was very pleasant and professional. He took the time to answer any questions that I had. He gave me tips about toilet paper and what to look out for. He also gave me a demonstration on how to tell if toilet paper will break down easy. I was happy with my experience.
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  5 by Carol S
The technician (Mike) arrived earlier than expected, was very professional, efficient & friendly. He finished the job quickly & cleaned up the mess. We are very satisfied.
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  5 by Danielle D
Michael was outstanding in his service and professional knowledge. He evaluated the situation with our drains and repaired the problem within 30 minutes . However, Pat from Chicago, could have been more professional over the phone. This comment does not reflect the fantastic service we received from Michael, the technician. Would highly recommend him and Roto-Rooter to others.
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  5 by Carol S
The technician arrived before promised time, was friendly & efficient. I am very satisfied.
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  5 by Lisa B
i was very satisfied the service provided was above and beyond what i expected.. thank u
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  5 by Richard B
Friendly knowledgable plumber. Good result
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  5 by Richard B
Thank you for the prompt, professional service.
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  4 by Tina M
John Zensen was very helpful and professional. He saved us from having to cancel my daughters birthday party!
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  5 by Dennis D
Steve Dressler was the service technician that came to my house. I cant say enough positive things about him. He was knowledgable, professional, helpful, efficient, and honest. I have used root-rooter numerous times, but Ive never had someone come close to doing their job as well as Steve.
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  5 by Frederic W
Great Job!
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  5 by David N
I wanted to bring the outstanding service we received from our technician, Dan, to your attention. He was friendly and personable, took time to clearly explain our options and potential problems, let us know exactly what he was doing, and worked quickly and conscientiously. Weve had several technicians to our home over the years, but Dan stands head and shoulders above them. Thank you!
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  5 by Katie H
The serviceman,Jared, surpassed his expertise. We had a input of water oozing from our backyard which the drain could not accept the flow. The water level in the garage was such that it was about to enter through our backdoor which would have created a flood. I called Roto-Rooter, explained our dilema and was promisd a service call from one of their empoyees. Jared returned our call within 5 minutes with a promise to be at our house 20-25 minutes. In the meantime, we were scooping out the accumulated water into a pail. When Jared arived, he immediately went to work and within a short time, found the problem, rectified it and stayed on to ensure that the blockage was no more. Even though he had other calls to make, he made us feel that it was important to him that we were satisied that the problem was solved and flooding woul not recur. This was about 9:30PM. Jared displayed concern and provided excellent service. Jared also suggested that we complete a Write a Review--Get a Refund survey. I hope that this e-mail allows us an entry as this was the only site that I was able to find. Thank you for a job well done.
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  5 by Kerrie P
I have used roto rooter twice in the past 2 months and each time they have been professional, helpful and explained what the plumbing issue is the options available for dealing with the issue and helping me make an informed choice. Each time they have come it has been very stressful yet they are patient, polite and calm. I cannot thank you enough.
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  5 by Diane R
The technician I had was very professional and knowledgeable about the area I live at. He also give me pertinent information on how I might proceed so that I could achieve a more permanent solution.
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  5 by Elizabeth F
Mr. John Zensen was a very kind person. He was upset when the clog would not realease....now the big guns the jet.....
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  5 by Michael H
I was happy with the service, especially that the technician was able to come out on a Sunday evening to ensure the issue was taken care of. Fast and friendly service.
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