Staten Island, NY Rate location (64 Reviews) Call Now 718-485-1265

Roto-Rooter Staten Island, NY: Customer Reviews & Testimonials

When you need experienced plumbers in Staten Island, NY, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Staten Island, NY

the best !!!!!!! nick , leon dexter super pro's came in and made us feel so much better just with there presence alone !!!!!!!!! top notch pro job was done right felt safe to know they were here to help and i can not say enough !!!!! nick especially outstanding service
joseph w. | Staten Island
Excellent service, fast and courteous. Sink running better than ever!
Laurie M. | Staten Island
Both technicians were totally professional and the ease the pain of what the bills going to be
David O. | Staten Island
They were so nice and friendly
Lori M. | Staten Island
Thanks Ilya! Great attentive professional service!
Kevin B. | Staten Island
I was given an estimated time of when a technition would arrive. He arrived in the estimated time. Once he got there and gave his estimate he told me I could accept it and he would begin or I could decline and there would be no charge. I accepted and he started to work. After about 2 hours had was done. My problem was fixed and no extra fee was added for the additional time spent fixing an estimated one hour job.
Alan F. | Staten Island
Awesome service! Called and they came same day. The two guys: John 2Go and another (forgot his name) listened to my concerns and took time to go over everything. When they were done they showed me everything and reviewed the "hardware" with me. They made sure I understood everything. Perfect!
Lisa A. | Staten Island
very professional fied prblem
GERALD B. | Staten Island
Was very pleased with prior service received from your tech, John, and requested him again for a slow running bathroom sink. He was prompt, courteous, respectful of our home and, most important, fixed the problem.
Christine A. | Staten Island
Junior was very professional.. He is very knowledgable I would recommend him for any plumbing job in my house
Audrey A. | Staten Island
Cory(2088) the plumber that came to help us was very courteous, respectful and efficient . He explained to us everything that he was doing. He is proud of his company.
Nora V. | Staten Island
The plumbers were on time, courteous, clean & got the job done in a timely fashion. They explained the situation well.
Claire S. | Westerleigh
Wonderful technicians
Colleen G. | Westerleigh
The technician was very prompt and very professional.
Charles N. | Staten Island
Two professional well mannered young men
Colleen G. | Westerleigh
Excellent service!!! The two gentlemen were extremely courteous!! Very kind. Explained everything. Cleaned up after the job. They are a great asset to your organization. They fixed everything !!! Thanku very much. Sincerely, Ellen
Ellen M. | Staten Island
My Tech was Junior. While the job took several hours to complete, he was determined to make sure that 1) The job was done right 2) That I was happy He was very patient for a job that seemed to be an easy fix, turned out to be a headache. He had a choice-leave and say he could not fix the problem or stay with it and get done. Stay with it and get it done was his choice. He is great and I was lucky to have him. Thanks again Junior
Marty M. | Staten Island
The customer services was great giving updated phone calls to tell us how long till they arrived. Plumber was talkative and explaining everything and what would be done. Very clean and didn't leave a mess either.. Very happy
Sean S. | Staten Island
You sent me. Young Man Name CORY. He was very knowledgeable for my condition and he done an EXCELLENT JOB I'm Very Satisfied Thks.Richie
Richie W. | Staten Island
We found John and Walter to be exceedingly professional and courteous. They completed the job in a timely fashion and we were very pleased with their work. We would definitely use Roto Rooter again as we have in the past and would ask that John and/or Walter do the work.
FELIX G. | Staten Island
I am very pleased with the service I received from Roto -Rooter. Andres was so efficient polite and respectful. He cleared out the drain that goes to the outside drain. I think Roto -Rooter is the best!!!
Sheila P. | Westerleigh
My request was responded to in a timely manner. The plumber told me the services that needed to be performed and the pricing before he started the job so there were no surprises. Within one hour of his arrival the problem was corrected. He restored water service and left the work area clean and neat. I am a very satisfied customer who will definitely be recommending your services
Rose L. | Westerleigh
Quick response. Technician was courteous, helpful and efficient!
Louis G. | Staten Island
Service was prompt. The tech who did the jobs was courteous & knowledgable.
Nancy L. | Westerleigh
John was great. Came early, and fixed the problem promptly. Made recommendations for the future. We will use rotorooter in the future again.
Frances B. | Westerleigh
Junior from Roto-Rooter did the best job ever. Kitchen sink drain was clogged. First plumber I called could not clear sludge in pipe. Junior arrived at about 2:30 and cleared pipe found another pipe in basement ceiling that was leaking replaced that pipe. Found another pipe leaking replaced that pipe also. Cleaned up any mess he made and left my home at 8PM. Best plumber I ever hired! Respectful and polite. I will call Rotor-Rooter again best service I ever had. Thank u so much!!
Sheila P. | Westerleigh
ALLEN M. | Westerleigh
Great service and job done
Dominic D. | Staten Island
I had a clogged drain pipe. When I contacted Roto Rooter I was told I would have someone at my home within the hour. The plumber arrived within the hour and did a fabulous job. John was terrific. John worked very hard to clear the clog and succeeded. Thank you John.
Veronica K. | Westerleigh
tech was very friendly and knowledgeable did a great job on fixing my problem
debra g. | Staten Island
tech was very friendly and knowledgeable cleared up my problem i am very satisfied
debra g. | Staten Island
Had a plumbing issue recently. My Service man, Walter # 4303. called me within 20 minutes of placing the call. He showed up promptly and proceeded to get started. He was polite, friendly and ready to get started. I was concerned about the old lead cleanout caps, but Walter checked and had them in his inventory. He proceeded to clear the blockage, check the condition of the service and installed the new caps. I was impressed that he was thorough and performed the work as if I would have done it myself. within 90 minutes he was on his way. Walter was efficient, very concerned about cleanliness, and proficient in his trade. There was no mess, and my peace of mind was restored and my experience was very worth sharing. They showed up on time, cleared the blockage and restored normal. Business as it should be. Regards, Brendan
Brendan D. | Staten Island
I was very happy with rotorooter Dmitry was great
Dennis M. | Staten Island
Excellent technician,knew his craft well. Friendly n helpful with good advice.
Albert G. | Staten Island
I just wanted to say that i had to call late at night. I was told a 2 hour window and they were at my house within 45 minutes. The service tech was very nice and explained to me the problems and the pricing before any work was started. The service was excellent and my house plumbing was back to normal a short while later. After the job was completed the service tech (Andres) cleaned up after himself and threw all garbage away. I was very satisfied with the service and would recommend my family and friends to use you.
Jennifer R. | Annadale
Can on time. John the tech (260) was curious and pleasant in a time that is needed. I could not get onto the sweepstakes page of the web site
Anthony N. | New Dorp
We had Roto rooter here on Jan.4,2016. The serviceman's name was Dmitrly #1100. He worked very hard trying to get our sewer line open. Finally, after over an hour he was able to get it open. He was a very hard worker and I felt he gave 100% effort. You should be very proud to have him as an employee. We were very happy with his work.
Lori M. | Staten Island
The plumber Cory that came to snake the drain was a great guy.Very Professional and helpful. The water restoration team that came to do the clean up also were great. David Latoni and his team were helpful, professional, and quick. They got the job done and made my life easier. Thanks!!! Lisa
Lisa L. | Westerleigh
The plumber Cory and the restoration guy, Dave were very nice guys, very efficient and fast. The men that came to do the clean were great also. They cleaned everything and kept everything pretty organized for thus situation. Would recommend them all!
Lisa L. | Westerleigh
fast service and great tech
john c. | Staten Island
Your a little expense
Anthony R. | Great Kills
Not only did a serviceman come out within an hour, He explained step by step the procedure he was going to follow and answered all my questions. I will definitely use this service again!
Maggie R. | Westerleigh
Love the service that Roto-Rooter. Junior was the gentleman that provided service. He is excellent and an asset to your company.
Mary G. | New Dorp
I recently had a technician install a new faucet. The technician, John, was efficient and knowledgeable on the work to be done. John previously worked on another plumbing issue, explained everything that was going to be done, completed the work in a timely fashion, rechecked his work to make sure everything was in working order, cleaned up the work area and offered some useful advice. I would definitely use Roto-Rooter again and would ask for John.
Rachel W. | Staten Island
Very professional,kept work area clean,articulate
Ginny K. | Staten Island
The serviceman dispatched was very professional but yet extremely personable. It was a pleasure dealing with him
Jodi M. | Staten island
Problem fixed. Technician did a great job
Craig S. | New York
Roto Rooter always maintains professionalism as their priority; promptness and understanding the needs of the customer's hours and problems. I changed my appt numerous times because of my schedule; they adapted easily and eventually we resolved my problem. Thank you!
Service was excellent I don't think it was 45 minutes from my initial call to service man at the door. He and trainee were here and done within 45 minutes.
Joann Z. | Staten Island
Waterjet sewer cleaning was fantastic, cleared the clog and removed all the roots witnessed with the camera inspection. Sean did a Great job
Edmond L. | Staten Island
best water restoration tech ever DEXTER 733!!!!!!!!
Waylon w. | Greenwich Village
Stephen and his assistant were fantastic. They were professional, responsive, friendly, and thorough. I couldn't ask for more.
Keith S. | Brooklyn
The service tech was on-time and polite. John ${esc.hash}260 unplugged the toilet and my family were all very happy. Great job
Ralph M. | Staten Island
Fast reliable service tick quickly fixed my drain proem
Raymond C. | Staten Island
Andre was extremely professional. He kept me well informed about the work he was doing. He arrived on time and was very courteous and did not make any mess.
Roxanne G. | Staten Island
I found my technician to be very knowledgable of his job and he had a friendly disposition and was able to provide several hints that would reduce system failure. If ever there is need for this type of service again Roto-Rooter will be my first choice.
Brian L. | Nrooklyn
After having two different plumbers come and attempt to fix the problem. Roto-Rooter found the problem, corrected the problem, and checked the house drains without any issues. I have to admit, I should have called Roto-Rooter first. The agents on the phone were so friendly and keep me up to date on what time the technician should be arriving at my house so I was not a prisoner in my own home. I think I waited about two or three hours for the technician on a rainy day. I thought they would fit me in next week sometime. Once the technician arrived, he listened to my problems with the two drains and went right to work and fixed both drains and explained what the other two plumbers missed in about two hours. I must also add that the technician kept my house clean when walking through the house. He kept wiping his feet on my outside rug as to not track mud or dirt in my house. He even cleaned up when the drain leaked out dirt. He showed me what he found in the drains. I even got a six month guarantee. You can't beat it!!!!
Kristofor N. | Brooklyn
Service was prompt, courteous and thorough.
Jim M. | New York
Your service person was professional, courteous, and did an excellent job in a short period of time.
David G. | Broolyn
They were fabulous. I don't have his number with me
Dr. Norman S. | Upper
Nice guy friendly and fast service.
Joe M. | Staten island
both technicians were excllent.
Fred g. | staten island
excellent service, professional...couldn't ask for better!
Ernie G. | New York
I was waiting for 1 extra hour. But when they did come, they were fast and resolved problem within 40 minutes. Thanks.
Nalln m. | Westerleigh
Tony D'Alessandro
280 Meredith Ave
Staten Island, NY 10314

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