Spring, TX Rate location (51 Reviews) Call Now 281-444-8529

Roto-Rooter Spring, TX: Customer Reviews & Testimonials

When you need experienced plumbers in Spring, TX, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Spring, TX

Great service from Clyde. I called Roto- Rooter to fix a clog in my kitchen sink and they were able to get a plumber over right away at no extra charge. He walked me through the issue and how he was going to repair it as well as tips on maintenance to keep the pipes clean. Clog was cleared and he was on his way in less than 30 minutes. Would definitely recommend to others.
Steve #1850 saved the day/week at our house! We had a nightmare of an issue and he solved it calmly, efficiently, and cleanly! Thanks Steve!
Emily T.
Clyde #979 did a great job unclogging my kitchen sink piping. However, on the next day, I noticed leaking around the P-trap piping due to o-rings not seated and tightened properly. Got the issue resolved. I would recommend using Roto-Rooter again.
Quick fast service did exactly what was promised and had everything working fine since than
Rajendra P.
They came out to our house quickly and got the job done efficiently. They also answered all of our questions.
Megan F.
The service was fast and fixed my problem. Michael McDaniel, tech #17, was very polite fixed my problem in a short order. I would certainly used this service again.
Mike F.
Roto-Rooter was fast, friendly and had my hot water restored in 45 minutes. Big props to Marty for getting us fixed up on a Sunday morning. #MartyTech1927
Michael H.
Roto-Rooter was the best! Company reps make or break a company's reputation and from the time I called, to the time of service, Roto-Rooter was kind, courteous and professional. Roto sent, on a Sunday, no less, the best plumber I've ever had. Marty, makes tough jobs look easy. Thorough, quick, clean. *Almost* wish I had another problem to have him back. But when I do, I'll be calling Roto-Rooter and asking for Marty. Thank you, Roto-Rooter!
Damian C.
I was very pleased with the service. Roto-Rooter was easy to contact to get an appointment and there was excellent follow up letting me know when to expect the technician. Marty (Tech 1927) did a great job. Very personable. Came the first day and assessed that I needed a new faucet. Came back the next day to install what I had purchased.
Rick C.
I had a bad water heater and Mike Harris #2627 came on Sunday to assess the situation. He returned Monday morning with a new water heater and did some additional work to fix a coding problem with the relief outlet. He was very professional, personable and friendly. He seemed genuinely concerned with my needs and satisfaction, and made sure I had his number if I had any other problems. The job was done neatly and so far looks like the problem is solved.
Donna M.
We had a pipe burst in the middle of the night! Roto-Rooter sent out their best guy- Mike Harris #2627. Mike serviced our water line break in the most professional and helpful manner. He gave us several options to consider while not pressuring us to choose any particular option. When we made our choice, Mike moved to get the parts and fixed the water line leak quickly. He was positive, upbeat, and professional the entire time. Thank you, Mike! Thank you, Roto-Rooter!
Keith W. | Spring
John G. | Spring
Jack did a great job and was here wayyy faster than the "on time" guys. Rotorooter is now my new plumber for good.
Troy N. | Spring
I just called because my kitchen drain is backing up and they said they'd be out here to quote me free of charge no after hours fee and if I can't afford it they'll leave! Peace of mind before they even get here!
Erick A. | Spring
Thank You Marty Kostawich for awesome response time and a great repair that was critical.
Austin P. | Spring
Plumber, Mike Harris #2627 Houston, TX 5/5/15 Service #18340559 Mike was very professional and straightforward. I showed him the 3 issues i was having in my townhome and he assessed the situation quickly. He told me prices and how long the bathtub faucet repair would be. He also unclogged both upstairs sinks as they were draining slowly. Mike was very easy to talk to and he even taught me a couple things along the way. Would definitely recommend Roto-Rooter and Mike Harris to others.
Noel P.
It was a big day for plumbing. Mike and Kyle from Roto Rooter came by to put in my two new water heaters. While they were here I had them fix just about every leaky faucet/toilet in the house. On time, polite and clean plumbers. I highly recommend this company.
Jennifer N.
Clyde Crump provided outstanding customer service. He was very informative and explained the process before anything was done. I was very pleased with his service, and would recommend him to my friends and family. Good job Roto-Rooter!
Lan N.
Thanks to Mr. Clyde Crump for helping us with our plumbing problems. A good professional job. A friendly guy whose prior USMC experience shows. Simper Fi. Thanks Tim Tyler
Timothy T.
Fast, couteous and done in a flash on a Saturday, no less. Sebastian Rodriguez #2541.
Robert C.
Great guys,  great job! ! Speedy and efficient.  They were there on time as quoted and my kitchen disposal was fixed before I had to go to work.
Romy Q.
I have never gone through Roto-Rooter before. In fact I was worried that they were going to be too expensive than hiring a mom-and-pop plumber, but considering I had a serious issue I knew I needed a professional. I am thrilled at the service I was given by Roto-Rooter. I had to call them because I recently got some Air Conditioning work done but the drain line from the A/C was clogged. Tech #711 came out to my house and found that not only was it clogged but the line itself was coming apart. Essentially had my line not clogged the line would have come apart on its own and the drain water would have leaked into my house! Had I hired a mom-and-pop they would have just patched everything and called it a day. He went the extra mile to make sure that my house was going to be safe from flooding in the attic. If this wasn't enough, he was extremely friendly and professional. I've never had such an amazing experience with any contractor i've hired.
Thomas C.
I could not be more pleased with my experience with Roto Rooters in Houston regarding their overall work professionalism and dedication to providing exceptional customer service in the best interest of the client.When I first discovered that my water heater was leaking at 12 in the morning, I became overwhelmed with stress and worry with evolving thoughts about the problem at hand and the financial consequences. But my stress began to chip away once I called Roto Rooters, which has a 24 hour service phone line. The representative on the other end whom I spoke to informed me that with a leaking water heater, nothing could be done to resolve the issue until the morning. And (s)he scheduled me for the first appointment of the day between an 8AM-12PM block. Two Roto Rooters plumbers, Eric and Luis, arrived at 8:30AM that Friday morning. After they examined the unit, they informed me that I would need a new unit because once a water heater leaks, it becomes irreparable. This is where Eric and Luis went above and beyond. While they suggested that I check the warranty to see if I could get a replacement for free, they actually checked for me themselves. They called the manufacturer and spoke to the people on the other end of the line on my behalf.  They discovered my unit was still under warranty, making this one less factor for me to worry about.Eric and Luis drove all around Houston from 9AM-1PM searching for a new water heater for me. Why did it take that long you ask? It turns out my old leaking water heater was a Rudd product. However, the manufacturer (Rheem) stopped producing these products. Which meant that Eric and Luis had tremendous difficulty finding a store that would accept the warranty on my old failing unit. But Eric and Luis were able to make things happen! Not only did they find me a place that accepted my warranty, they were able to get me an upgrade from my old water heater without any additional costs! They picked up my new water heater, they drove and carried it all the way up three flights of stairs in my elevator-less condo complex, and they installed the new unit and waited for the water heater to fill up and made sure it worked. Not only that, but they removed my old unit and cleaned up the mess themselves. Eric and Luis were clear, concise, and respectful. They explained everything I needed to know so that I could avoid any future water heater issues from coming up again. They explained the warranty with Roto Rooter. I felt like they had my best interest in mind since they saved me between $700-$1000 by checking my warranty and providing me with a new water heater. They charged me $395 for a total of 7 hours of labor since they arrived early morning and left by the end of the day ensuring everything was in proper working order (Even accepted the coupon I found on their website at the last second). They made everything seemless. Ideally, you would want a business that is looking out for the customer. A business that not only offers incredible plumbing service but amazing customer service as well. And that ideal is Roto Rooters. They made my failing water heater their problem and took care of everything leaving my massive headache to dissipate. Overall, it was a great price for a major problem. I felt at ease and relieved by the end of the day.While everything I have mentioned above is how you would want an incredibly stressful situation for a homeowner to be handled, I have to continue to emphasis how amazing Roto Rooter is by adding this one last tidbit of information. While they were present in my home, Eric and Luis answered all my unrelated plumbing problem questions without charging me for their professional opinion. I've been having issues with my dishwasher. They freely examined it and advised me on how to repair it myself. Now what kind of business does that? One worth doing business with! What more can you ask for from a plumber!
William N.
Roto-Rooter Service 1 March 2010I am very pleased with the prompt service I received concerning my waterheater replacement, the service technicians were qualified and very nice to deal with. My install was accomplished the same day I called for service, and I would recommend Roto-Rooter for any plumbing needs.
Mike McDaniels the tech who came out the clear the blockage was very friendly and courteous. He explained everything professionally and took good care of us. I Hope all your staff are as friendly as he was.
Matthew W. | Spring
Marty truly represents the company well. Very friendly, professional, and tidy. Excellent relational skills. We look forward to doing business with you guys in the future. Extremely satisfied customer. Robinson's
Patrick R. | Spring
Great service very knowledgable
Michael D. | Spring
Came on time and did a great job! Thanks!!
Judy K. | Spring
Excellent service - knowledgable service reps and certified technicians. Fair pricing, honest
Kathy D. | Spring
Claude showed up early evaluated the problem fixed it. Never even knew I had a plumbing leak I will call them the next time I need a plumber
Angela S. | Spring
Mr. Claude did an awesome job! Got our problems all straightened out in no time. Super nice fellow.
Lois M. | Spring
Sebastian did an excellent job with the toilet!
Marian M. | Spring
Excellent service from Robert- very thorough -very polite. Would definitely use again. .
carol c. | Spring
The technician Michael was very professional and curtious.
Marjorie W. | Spring
Very happy with the service. The technicians were very nice and helpful in explaining what they were doing. I called several plumbing companies but you were the only one that would come out the same day. All the others had a 3 day wait. I was very pleased with the prompt response.
Patty G. | Spring
Technician Freddy was very good
Randy P. | Spring
Excellent service. Requested via email in evening, appt. scheduled for next day, first thing in the morning. Thanks
Kathy D. | Spring
Fernando did an excellent job!
Marian M. | Spring
They did an excellent job. I will recommend them to anyone.
Linda W. | Spring
Excellent service! Extremely happy customer!
Riley S. | Spring
On time arrival and repair done quickly.
Ron H. | Spring
Steve was very friendly and professional.
Paul M. | Spring
Such a nice service person, knowledgeable, professional and quick to resolve our problem. I would definitely use this service again.
Bernieta A. | Spring
Your representative, technician Blake Prince showed up at the agreed upon time, and promptly proceeded to evaluate the work to be done. He gave us an estimate prior to starting the work and was very business like yet personable, taking time to answer all of our questions. He wasted no time in clearing our French drains, we had three separate channels, explained after completing the service how to maintain them going forward and left everything as clean as it was prior to starting the work. He was an absolute great walking advertisement for your company and so easy to interact with as he fixed our problems. I am now one of your biggest fans due to the way he handled your business.
Bernie R. | Spring
Melvin Thomas, Camera Technician # 1302, came to our house yesterday morning to run a camera through our system. First of all, he was very kind and let us know he was going to find and correct our problem. He showed us on the camera just what our problem was and it was a major problem needing immediate repair. We live on a very fixed and budgeted income, so we told him to let us get back to him because we had to figure out how we were going to pay for it. He quickly assured us that he would give us an estimate. It was MUCH lower than we expected from prior estimates! Then he told us we could do a payment plan and got us approved! He came back this morning for us to sign paperwork and your men were already working. It was 8:30 when they arrived. He could tell we were so excited and he was so happy for us. It is 2:30 now and they are finished!!! I met Joel and he was the same, very friendly and happy to help us flush again!!! Also, they are so very professional, yet personable and we love that. Thank you Melvin and the crew, Joel and Raul, for answered prayer!!! God Bless You!!! Mattie and Debbie Allred
Debbie & Mattie A. | Spring
the service is good, but the charge is kind of very high.
chong c. | Spring
Keep up the great work!
Jewel A. | Houston
Unfortunatly had to call roto-rooter back out the same night, but the tech that came was very understanding and was completely helpfull. He got the blockage fixed in no time. Any questions I had he answered without any problem and was not upset that he was back out the same day. He was very friendly and knowledgeable. He seem like a friend that you had known for a while and at the same time very Professional. I would recommend him to anyone that has plumbing issues. Thank You Roto-Rooter for the prompt service.
Shane And Lara P. | Spring
Your operator Tyler was as good as I might hope for----great job done well.
Rodney M. | Houston
ARRIVED AS PER APPOINTMENT TIME. Very professional and great work to repair leak
Byron Y. | Sugar Land
Abel was my Technician - he was one of the best Techs - he was friendly, completed the work professionally and was extremely neat. Any additional work required in my house, I would like Abel to perform.
Ralph F. | Missouri City
Jim Michael

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